We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Galveston, TX 77551
donnie
Job Details:
10/31/2023
Error code for wash motor ; ordrng 1 W11460946 (Motor/sump)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Pasadena, TX 77505
ricky
Job Details:
10/31/2023
found and cleared off balance code
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Richmond, TX 77406
raul
Job Details:
10/31/2023
Upon arrival customer showed me a video of dishwasher leaving condensation on tub. I called techline and they said it's normal since stainless steel pulls moisture from dishes. Sr # 7737682869
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Montgomery, TX 77356
james
Job Details:
10/31/2023
Checked unit and turned the mullion heaters on 1005 of time to help prevent condensation at doors. No drip at dispenser found and all lights are working at this time. Unit checks ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Conroe, TX 77303
james
Job Details:
10/31/2023
Checked unit and found vent from wall to exit from house to be blocked. Used airflow meter with vent line connected to unit poor airflow. With vent line disconnected from unit good airflow. Advised customer and management at apt office the vent must be cleaned from wall to exit from house. Advised customer NOT TO USE unit until vent is cleaned.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Spring, TX 77382
james
Job Details:
10/31/2023
Order parts reschedule with customer2wgt; ordrng 1 W11397192 (W11397192)
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Galveston, TX 77554
donnie
Job Details:
10/31/2023
Unit needs gearcase $248.00 agitator $143.00 labor $300.00 house call $149.95 tax $69.45 total $911.30 customer is buying a new unit
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Tomball, TX 77377
kayla
Job Details:
10/31/2023
"Error codes: F8E2, F9E1, F10E1, F10E2. Cleared codes. Releveled unit. Cleared obstruction from float switch. Unit drains without hose attached to disposal, and also reattached. Could not duplicate issue at this time. Customer to run clean cycle with affresh. Customer paid service fee authorization # b08931"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, TX 77441
martin
Job Details:
10/31/2023
"Replaced parts list, tested and working properly now"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Sugar Land, TX 77478
derrick
Job Details:
10/31/2023
Repaired kinked drain line and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Sugar Land, TX 77479
derrick
Job Details:
10/31/2023
Replaced defective damper and checked operation of unit ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HW08
Near Tomball, TX 77377
gary
Job Details:
10/31/2023
"Replaced complete door switch assembly mag, and main transformer. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, TX 77375
gary
Job Details:
10/31/2023
"Attempted repair, basket/washplate have ceased up not allowing removal of gearcase. Ordering replacement tub, basket and washplate assembly ; ordrng 1 W11510461 (Wash plate) and 1 W11513243 (Basket) and 1 W11551646 (Spaner) and 1 W11568797 (Filter) and 1 W11219115 (Tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Houston, TX 77053
derrick
Job Details:
10/31/2023
Replaced defective lid latch and checked operation ok
We serviced a
WHIRLPOOL DRYER
Model WED6120HW3
Near Arcola, TX 77583
derrick
Job Details:
10/31/2023
Order blower wheel; ordrng 1 WP697772 (Wheel)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near League City, TX 77573
anthony
Job Details:
10/31/2023
Needs new capacitor ; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Webster, TX 77598
anthony
Job Details:
10/31/2023
Replaced inner basket and suspension also corrected rear panel per service pointer all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Tomball, TX 77377
kayla
Job Details:
10/31/2023
"THIS IS NOT A CALL BACK, THIS IS A NEW ISSUE. Replaced water inlet valve. Ran ops. All operations are correct now. Customer OK."
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM00
Near Magnolia, TX 77355
kayla
Job Details:
10/31/2023
Replaced ice maker asy. Rebooted unit. All operations are correct now. Customer to monitor temperatures. Customer paid balance 307.91 with authorization #031912
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Pinehurst, TX 77362
kayla
Job Details:
10/31/2023
"Uninstalled hub and basket asy. Replaced gearcase, rotor, stator, clutch, and slider. Reinstalled. Releveled unit. Recalibrated. Ran diagnostics. All operations are correct now. Customer OK. DOUBLE LABOR"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Conroe, TX 77304
kayla
Job Details:
10/31/2023
Capacitor broken. Replaced capacitor. Recalibrated. Ran diagnostics. All operations are correct now. Customer OK. ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Conroe, TX 77304
kayla
Job Details:
10/31/2023
Replaced ctrl elec. ran tests. All operations are correct now. Customer OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
raul
Job Details:
10/31/2023
Replaced heating element and thermistor. I turn unit and it stayed on. Waited 10 min and unit was still working properly. Short was on heating harness.
We serviced a
MAYTAG RANGE GAS
Model MGT8720DS00
Near New Caney, TX 77357
leonard
Job Details:
10/31/2023
replaced shorted control board and membrane and checked all operations. ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Alvin, TX 77511
chris
Job Details:
10/31/2023
Replaced faulty fuse and control. Unit is now working as intended no leaks at this time
We serviced a
AMANA WASHER
Model NTW4519JW
Near Fulshear, TX 77441
martin
Job Details:
10/31/2023
"Replaced basket, rods, and wash plate Customer still not convinced its an unbalanced issue rather the machine. Called tech line to add to the already SR# 7737205133"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near La Marque, TX 77568
anthony
Job Details:
10/31/2023
Replaced faulty control and all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Houston, TX 77009
Louis R
Job Details:
10/31/2023
Replaced bad harness and drain pump
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADH2
Near Santa Fe, TX 77510
chris
Job Details:
10/31/2023
Replaced faulty control and owi sensor. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Magnolia, TX 77355
gary
Job Details:
10/31/2023
"Ran diagnostics, ordering complete replacement freezer door; ordrng 1 Lw11258439 (Door) and 1 W11542651 (Handle)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Friendswood, TX 77546
chris
Job Details:
10/31/2023
Found fan making contact with shroud. Adjusted fan. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Friendswood, TX 77546
chris
Job Details:
10/31/2023
Replaced faulty harness unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Houston, TX 77003
ben
Job Details:
10/31/2023
replaced shorted control
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Houston, TX 77004
ben
Job Details:
10/31/2023
order parts; ordrng 1 W11050804 (cap) and 1 W10752187 (screw) and 1 W10752283 (washplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Houston, TX 77077
jerrell
Job Details:
10/31/2023
Tech assist for JL
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS
Near Houston, TX 77024
jerrell
Job Details:
10/31/2023
Installed listed parts all test normal l.
We serviced a
WHIRLPOOL DRYER
Model WTW4855HW3
Near New Caney, TX 77357
leonard
Job Details:
10/31/2023
replaced faulty gearcase and basket and broken washplate and hub and tub ring and ran test cycle. test ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77027
ben
Job Details:
10/31/2023
checked unit ran a test cycle adjusted the door and checked operation
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Houston, TX 77030
ben
Job Details:
10/31/2023
checked unit reinstalled the spring on the door hinge and checked operation
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Bellaire, TX 77401
ben
Job Details:
10/31/2023
replaced shorted control
We serviced a
WHIRLPOOL DOUBLE OVEN
Model KODC304ESS00
Near Bellaire, TX 77401
ben
Job Details:
10/31/2023
order part; ordrng 1 W10721210 (cntrl-elec) and 1 W10169757 (bulb)
We serviced a
WHIRLPOOL LAUNDRY
Model WRS325SDHZ05
Near Bellaire, TX 77401
ben
Job Details:
10/31/2023
replaced shorted ice maker
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77092
Louis R
Job Details:
10/31/2023
Replaced bad latch and bezel
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Houston, TX 77024
Louis R
Job Details:
10/31/2023
Customer will replace unit. Found bad seal system.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Houston, TX 77079
jerrell
Job Details:
10/31/2023
Adjust door ran test all operations normal.
We serviced a
JENNAIR VENTHOODS
Model JXW8536HS1
Near Houston, TX 77027
jerrell
Job Details:
10/31/2023
Installed leds all test normal
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model n/a
Near Spring, TX 77389
Osiel
Job Details:
10/31/2023
NEEDS ICE MAKER; ordrng 1 W11546935 (ICEMAKER)
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Houston, TX 77005
ben
Job Details:
10/31/2023
order part; ordrng 1 w11539855 (pump)
We serviced a
MAYTAG WASHER
Model MHW8200FW
Near Richmond, TX 77406
raul
Job Details:
10/31/2023
Will need soap dispenser drawer; ordrng 1 Wpw10250742 (Drawer dispenser)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Pasadena, TX 77504
ricky
Job Details:
10/31/2023
found and replaced worn part; used 1 w10721967 from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV2
Near Pasadena, TX 77503
ricky
Job Details:
10/31/2023
found and replaced shorted cnts
We serviced a
MAYTAG WASHER
Model MVW6500MBK1
Near Pasadena, TX 77503
ricky
Job Details:
10/31/2023
need cnts; ordrng 1 w11553774 and 1 w11557402
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77015
ricky
Job Details:
10/31/2023
"diff issue, found and resecured door seal with rtv; used 1 482338 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS01
Near Bacliff, TX 77518
donnie
Job Details:
10/31/2023
Need comp evap; ordrng 1 W11592010 (Comp) and 1 W11291123 (Evap) and 1 W11099749 (Freezer evap)
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Richmond, TX 77406
raul
Job Details:
10/31/2023
I turn unit on and it heated properly. I did advised to clean oven to minimize the possibility of a fire. I documented with Safety sr 7737633213
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Richmond, TX 77407
raul
Job Details:
10/31/2023
Replaced Microwave parts and tested.unit is heating now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Houston, TX 77005
ben
Job Details:
10/31/2023
checked unit found the wire harness in the door broken the customer declined the repair
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near Houston, TX 77070
Osiel
Job Details:
10/31/2023
Trip and Diagnostics - Led harness connection severed unable to repair or replace SR#7737686857
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505EBS1
Near Houston, TX 77064
Osiel
Job Details:
10/31/2023
customer is replacing unit
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Arcola, TX 77545
roosevelt
Job Details:
10/31/2023
replaced worn cam; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
martin
Job Details:
10/31/2023
Inspected fridge for condensation and found slightly inside door shelvingFound door gasket with some gaps not properly sealing. Heated gasket for better seal Uploaded before and after pictures for documentation
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Katy, TX 77450
martin
Job Details:
10/31/2023
Ran diagnostics and found codes F0E3 and F3E3 Will order new water valve and control board ; ordrng 1 W11614514 (Control board) and 1 W11614515 (Water valve) and 1 W11478526 (Fascia)
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Richmond, TX 77407
martin
Job Details:
10/31/2023
Assisted RY with 2man job
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Richmond, TX 77406
raul
Job Details:
10/30/2023
"Will need heater, motor evap and thermistor ; ordrng 1 W11650661 (Heater harness) and 1 Wpw10384183 (Thermistor) and 1 Wp2315549 (Motor evap)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Katy, TX 77494
raul
Job Details:
10/30/2023
Replaced tub
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSS42E22L00
Near Sugar Land, TX 77479
derrick
Job Details:
10/30/2023
Replaced side trim with RO
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77036
derrick
Job Details:
10/30/2023
Order compressor; ordrng 1 W11580057 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Houston, TX 77036
derrick
Job Details:
10/30/2023
Order freezer door; ordrng 1 LW10638683 (Door)
We serviced a
WHIRLPOOL LAUNDRY
Model WDT730HAMZ0
Near Magnolia, TX 77355
kayla
Job Details:
10/30/2023
Replaced sump and motor asy. Ran diagnostics. All operations are correct now. Customer OK.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near The Woodlands, TX 77354
kayla
Job Details:
10/30/2023
Customer aware to contact professional vent cleaning service. All operations are correct when unit not hooked up to exhaust pipe. I have pictures.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, TX 77354
kayla
Job Details:
10/30/2023
Intermittently banging every other week per customer. Ran a load and found no issues at this time. could not duplicate issue. Recalibrated. Unit is level. Customer aware how to properly load and is aware shaking is normal as well as all sounds. I have videos.
We serviced a
JENNAIR RANGE
Model JGRP548WP02
Near Houston, TX 77025
ben
Job Details:
10/30/2023
reorder part; ordrng 1 W10763503 (harns-wire)
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS246LL0
Near Tomball, TX 77377
kayla
Job Details:
10/30/2023
Multiple issues. Ordering parts. Two wgt; ordrng 1 W11572097 (Ctrl elec) and 1 W11545764 (Float switch) and 1 W11460946 (Sump and motor asy)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Tomball, TX 77377
kayla
Job Details:
10/30/2023
Customer using too much detergent.. . Made customer aware of proper use and care. Cold side low to no water. Ordering part.; ordrng 1 W11513255 (Inlet valve)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Tomball, TX 77375
kayla
Job Details:
10/30/2023
Door open and close as designed. Customer aware of functionality. Could not find errors at this time.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Tomball, TX 77375
kayla
Job Details:
10/30/2023
Grinding noises after high spin speed every time.. Ordering parts. Two wgt; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Tomball, TX 77375
kayla
Job Details:
10/30/2023
Multiple issues. Losing power on certain components.. leaking oil from gearcase.. grinding noise where it will not agitate or spin.Ordering parts. Four wgt; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10913953 (Actuator) and 1 W11395618 (Capacitor) and 1 W10752283 (Washplate) and 1 W11513244 (Inner basket asy) and 1 W11643701 (Lower wiring harness) and 1 W11513246 (ACU)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Tomball, TX 77375
kayla
Job Details:
10/30/2023
Multiple issues. Ordering parts. Two wgt; ordrng 1 W11672225 (Ctrl elec) and 1 W11545764 (Float switch) and 1 W11460946 (Sump and motor asy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Tomball, TX 77375
kayla
Job Details:
10/30/2023
Found drain tube clogged.. cleared drain tube. Found fill tube to ice maker frozen. Customer to monitor unit with temperatures adjusted. Customer to maintenance cleanliness of coils to keep from cooling issues. All other ops checked OK. Customer paid service fee authorization #04600d
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSS42E22L00
Near Sugar Land, TX 77479
roosevelt
Job Details:
10/30/2023
assissted derrick
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf757sdhz03
Near Manvel, TX 77578
chris
Job Details:
10/30/2023
Customer got authorization for repair
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW2
Near League City, TX 77573
donnie
Job Details:
10/30/2023
Need buster and encoder; ordrng 1 Wp694419 (Buzzer) and 1 W11627521 (Encoder)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near League City, TX 77573
donnie
Job Details:
10/30/2023
"Replaced limiter on dryer, operations are correct now ; used 1 279769 (Limiter) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near League City, TX 77573
donnie
Job Details:
10/30/2023
Defrosted evap and cover assy. Freezer door was not closed completely
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Rosharon, TX 77583
derrick
Job Details:
10/30/2023
Replaced shorted control and checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Hockley, TX 77447
gary
Job Details:
10/30/2023
"Ran diagnostics, ordering replacement control board assembly ; ordrng 1 W11620570 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Hockley, TX 77447
gary
Job Details:
10/30/2023
"Replaced complete motor, impeller and divider. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hockley, TX 77447
gary
Job Details:
10/30/2023
Replaced complete basket assembly per service pointer. All functions checked ok at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Hockley, TX 77447
gary
Job Details:
10/30/2023
Attempted repair will need to re order transformer. Received damaged unable to use.; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Houston, TX 77007
Louis R
Job Details:
10/30/2023
"Replaced control, pump and vent assembly"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS01
Near Katy, TX 77494
martin
Job Details:
10/30/2023
Replaced gas valve
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Alvin, TX 77511
chris
Job Details:
10/30/2023
Replaced faulty control and harness. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Alvin, TX 77511
chris
Job Details:
10/30/2023
Replaced faulty ice maker. Unit is now working as intended no leaks at this time ; used 1 W10873791 (Ice maker) from stock
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Houston, TX 77011
ricky
Job Details:
10/30/2023
"found and replaced worn parts, auth m196pv1nl1.5"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Houston, TX 77002
Louis R
Job Details:
10/30/2023
Replaced bulb and control; used 2 8206232A (Bulb) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Hockley, TX 77447
gary
Job Details:
10/30/2023
"Ran diagnostics, ordering replacement filter housing and fill valve assembly ; ordrng 1 W11482384 (Housing) and 1 W11482383 (Valve)"
We serviced a
JENNAIR MICROWAVE
Model JMC2430LL00
Near Bellaire, TX 77401
ben
Job Details:
10/30/2023
replaced worped door panel
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW1
Near Missouri City, TX 77459
roosevelt
Job Details:
10/30/2023
checked and all function worked and heated ok
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Rosharon, TX 77583
roosevelt
Job Details:
10/30/2023
customer needs to have vent cleared out they have no airfow at all
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW4
Near Fresno, TX 77545
roosevelt
Job Details:
10/30/2023
bad gearcase and clutch and stater and customer not repairing