We serviced a
JENN-AIR OVEN
Model JJW2830DP03
Near Sugar Land, TX 77498
roosevelt
Job Details: 09/25/2023
replaced console dl auth# is j18q0d0xpl2
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Houston, TX 77045
roosevelt
Job Details: 09/25/2023
reset washer and all function ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77045
roosevelt
Job Details: 09/25/2023
bad harness dl auth# is tpb12021l1.5; ordrng 1 w11643701 (harness)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77030
Louis R
Job Details: 09/25/2023
Found f8e1 error; ordrng 1 W11316255 (Single inlet) and 1 W11316256 (Double inlet)
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508ESS2
Near Houston, TX 77057
Louis R
Job Details: 09/25/2023
"Replaced bad stat, drain pump & recirculating pump; used 1 WPW10511923 (Bin stat) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS04
Near Houston, TX 77024
Louis R
Job Details: 09/25/2023
Found bad ice maker; ordrng 1 W11558186 (Cover) and 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77043
Louis R
Job Details: 09/25/2023
Fixed knob.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77091
Louis R
Job Details: 09/25/2023
Found bad control; ordrng 1 W11305308 (Control) and 1 W11368911 (UI)
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS05
Near Houston, TX 77077
raul
Job Details: 09/25/2023
Will need rear right burner head; ordrng 1 W11084063 (Center rear) and 1 W11084058 (Rear right)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Dayton, TX 77535
ricky
Job Details: 09/25/2023
"needs trans, hub and plate, est declined"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Dayton, TX 77535
ricky
Job Details: 09/25/2023
needs trans; ordrng 1 w10680219 and 1 w10870912 and 1 w11222394 and 1 w10721967 and 1 w11195390 and 1 w11398781
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Dayton, TX 77535
ricky
Job Details: 09/25/2023
found and ran diag to reset sensor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Dayton, TX 77535
ricky
Job Details: 09/25/2023
found and replaced warped door
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Houston, TX 77077
raul
Job Details: 09/25/2023
Will need adjusters; ordrng 1 W10712395 (Adjusters)svc fee $162.32 cc auth # 081213
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Houston, TX 77025
levis
Job Details: 09/25/2023
replaced shortaged water valve
We serviced a
KITCHEN AID REFIGERATOR
Model KBSN608ESS00
Near Houston, TX 77025
levis
Job Details: 09/25/2023
checked the unit the unit is cooling and checked ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77096
levis
Job Details: 09/25/2023
replaced shorted motor cap; used 1 W11428524 (CAPACITOR) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Houston, TX 77096
levis
Job Details: 09/25/2023
checked unit found the gearcase and clutch noisey the customer declined the repair
We serviced a
MAYTAG M/W OTR
Model MMV1175JZ00
Near Brookshire, TX 77423
martin
Job Details: 09/25/2023
"Bulb stay ON all the time Will order control board, holder and lamp ; ordrng 1 W11552021 (Control board) and 1 8206232A (Lamp) and 1 W10210871 (Lamp holder)"
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Humble, TX 77346
leonard
Job Details: 09/22/2023
repaired loose red wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC4
Near Houston, TX 77024
jerrell
Job Details: 09/22/2023
Adjusted leveling legs ran test all operations norma.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Porter, TX 77365
leonard
Job Details: 09/22/2023
re-aligned upper door switch cam and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
martin
Job Details: 09/22/2023
Ran diagnostics no codes found Ran a calibration Advised customer to read use and care manual
We serviced a
WHIRLPOOL OVEN
Model JJW2830LL00
Near Kemah, TX 77565
anthony
Job Details: 09/22/2023
Reset control and retested panel all ok no problems if issue returns it will need user interface
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Houston, TX 77007
Louis R
Job Details: 09/22/2023
Found bad drain pump & control; ordrng 1 W11497943 (Drain pump) and 1 W11410070 (Control) and 1 W11545290 (Vent) and 1 W11545539 (Gasket) and 1 W11649995 (Vent assembly)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Spring, TX 77379
Gary L
Job Details: 09/22/2023
Customer complaining that unit makes banging noise. During spin. Found machine unleveled and rocking. Leveled machine and ran recalibration. Ran test cycle. Unit is fine
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Spring, TX 77379
Gary L
Job Details: 09/22/2023
Ordering part; ordrng 1 W11649995 (Vent)
We serviced a
WHIRLPOOL1299] REFIGERATOR
Model WRS315SDHM08
Near Spring, TX 77389
Osiel
Job Details: 09/22/2023
"needs heater harness, thermistor, evap motor ; ordrng 1 wpw10384183 (thermistor) and 1 wp2315549 (motor evap) and 1 w11650661 (heater)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Montgomery, TX 77356
james
Job Details: 09/22/2023
Unit fixed by someone else
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS6
Near Houston, TX 77009
Louis R
Job Details: 09/22/2023
Fixed drawer track
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near League City, TX 77573
anthony
Job Details: 09/22/2023
Unit being replaced by Maytag
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Houston, TX 77073
Osiel
Job Details: 09/22/2023
new build: fan harness was loose (possibly during install) not fully connected causing fan to stop.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Montgomery, TX 77316
james
Job Details: 09/22/2023
Close document for trip and diagnosis and return parts. Customer advised unit has been replaced.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Sugar Land, TX 77478
derrick
Job Details: 09/22/2023
Order evaporator; ordrng 1 WPW10218037 (Evaporator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Houston, TX 77024
jerrell
Job Details: 09/22/2023
Need to order due to part failure and verified by Ed at technical support.; ordrng 1 W10779331 (COMPRESSOR) and 1 WPW10643261 (EVAPORATOR)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Houston, TX 77073
Osiel
Job Details: 09/22/2023
"mount for spray arm pitch down and offset not completely in not allowing movement, uninstalled reinstalled, ran diagnostics, working as design"
We serviced a
JENNAIR COOK TOP
Model JGCP548HL00
Near Tomball, TX 77377
gary
Job Details: 09/22/2023
"Ran diagnostics, documented issue with cut out and installation with techline. Referring customer back to builder. Pending further action SR7737394880 pg 8"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Galveston, TX 77551
anthony
Job Details: 09/22/2023
Fixed loose connection on main control all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS
Near Porter, TX 77365
leonard
Job Details: 09/22/2023
reseated stuck float for proper float swtch operation and checked all operations. ck ok
We serviced a
AMANA RANGE
Model AER6603SMS0
Near Houston, TX 77004
levis
Job Details: 09/22/2023
checked unit replaced shorted switch; used 1 WP3149404 (SWITCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Porter, TX 77365
leonard
Job Details: 09/22/2023
defrosted frost build up in freezer section and re-aligned door slides and brackets and sealed between cabinet and liner and resealed door gasket. ck ok; used 2 WP482338 (ADHESIVE) from stock
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS
Near Spring, TX 77389
Osiel
Job Details: 09/22/2023
"unit is making ice - customer complain is unit will leak waterexit was line completely pitch, blocking unit from properly draining causing back flow"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505EBS1
Near Houston, TX 77064
Osiel
Job Details: 09/22/2023
RAN CLEANING CYCLE
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Houston, TX 77069
Osiel
Job Details: 09/22/2023
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Houston, TX 77093
Gary L
Job Details: 09/22/2023
Ordering door gaskets due to gaskets pulling away from door; ordrng 1 W10838574 (Door gasket wh) and 1 W10861499 (Door gasket wh) and 1 Wp4317852 (Adhesive)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Humble, TX 77339
donnie
Job Details: 09/22/2023
"Replaced lid strike, operations are correct now ; used 1 W11457841 (Lid strike) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Spring, TX 77386
donnie
Job Details: 09/22/2023
"Unit breaker was open, reset breaker. Ran diagnostics, operations are correct now"
We serviced a
WHIRLPOOL DRYER
Model MED6500MBK0
Near Porter, TX 77365
leonard
Job Details: 09/22/2023
order parts 2wgt; ordrng 1 W11627521 (encoder) and 1 W11633114 (control board) and 1 W11564422 (ui control panel) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Spring, TX 77373
donnie
Job Details: 09/22/2023
Unit has intermittent issues of no working; ordrng 1 W11626075 (Encoder) and 1 W11626074 (Board) and 1 W11626077 (Hmi)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77004
levis
Job Details: 09/22/2023
checked unit reconnected the power cord at the terminal block and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77056
jerrell
Job Details: 09/22/2023
"Need to,order; ordrng 1 W11546935 (ICEMAKER)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Houston, TX 77027
jerrell
Job Details: 09/22/2023
"Tech to,follow up,with office.; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304LPA
Near Houston, TX 77055
jerrell
Job Details: 09/22/2023
Need to order.; ordrng 1 W11550888 (ARM-SPRAY)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB01
Near Houston, TX 77065
Gary L
Job Details: 09/22/2023
Found washer missing at center hinge for freezer door. Installed washer at center hinges mgr to raise freezer door. Adjusted gasket and checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Sugar Land, TX 77498
roosevelt
Job Details: 09/22/2023
replaced bad suspension
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Richmond, TX 77406
raul
Job Details: 09/22/2023
will need drain pump and drain hose. ; ordrng 1 w10876537 (Drain Pump) and 1 8269144A (Drain Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Richmond, TX 77406
raul
Job Details: 09/22/2023
Upon arrival customer mentioned dispensing water is also low pressure. I than removed filter and tested the dispenser and it was coming out with better pressure. I than advised customer to replaced filter.
We serviced a
JENN-AIR REFIGERATOR
Model JBRFR30IGX10
Near Richmond, TX 77469
derrick
Job Details: 09/22/2023
Assisted RL on call
We serviced a
WHIRLPOOL DRYER
Model MED8630HC
Near Houston, TX 77024
jerrell
Job Details: 09/22/2023
Adjusted panel all test normal.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Texas City, TX 77590
anthony
Job Details: 09/22/2023
"Needs parts also will 2x; ordrng 2 W11400156 (Suspension)s and 1 W11178227 (Basket) and 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11419171 (Control), states that autho needed"
We serviced a
WHIRLPOOL COOKTOP
Model G7CE3034XS00
Near Richmond, TX 77406
raul
Job Details: 09/22/2023
I checked power at plug and there was no power coming to cooktop. I then checked breakers and breakers seems to be on. I advised customer to contact an Electrician.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Sugar Land, TX 77479
roosevelt
Job Details: 09/22/2023
replaced parts and all function ok
We serviced a
KITCHEN AID DISHHWASHER
Model n/a
Near Sugar Land, TX 77479
roosevelt
Job Details: 09/22/2023
bad pump and motor customer not repairing
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS05
Near Spring, TX 77379
Gary L
Job Details: 09/22/2023
Found bad water filter. Replaced water filter supplied by customer and leveled doors. Checked operation
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Spring, TX 77379
Gary L
Job Details: 09/22/2023
Found broken blower wheel. Ordering blower wheel ; ordrng 1 W11549461 (Motor) and 1 Wp697772 (Blower wheel)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Spring, TX 77379
Gary L
Job Details: 09/22/2023
Removed and replaced heater assembly per special project
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Missouri City, TX 77459
roosevelt
Job Details: 09/22/2023
bad blower and dl auth# is w18dpe1nl2; ordrng 1 w11598119 (blower)
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508HPS01
Near Houston, TX 77068
Osiel
Job Details: 09/22/2023
need replacement pump ; ordrng 1 w11542867 (pump recirculating)
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Houston, TX 77090
Osiel
Job Details: 09/22/2023
unit needs control board & water valve ; ordrng 1 W11172234 (WATER HOUSING ASSEMBLY) and 1 W11024149 (CONTROL BOARD)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Arcola, TX 77583
roosevelt
Job Details: 09/22/2023
checked and reconnected loose connection
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Richmond, TX 77406
raul
Job Details: 09/22/2023
will need pump and motor; ordrng 1 w11613480 (pump and motor)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Conroe, TX 77302
james
Job Details: 09/22/2023
Order parts reschedule with customer2 man w/ JP2wgt; ordrng 1 W11416363 (PUMP&MOTOR)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Conroe, TX 77303
james
Job Details: 09/22/2023
Checked unit and reset controls. Ran diadnostic test cycle with icemaker and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77384
james
Job Details: 09/22/2023
Checked unit and repaired loose connection at UI. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Arcola, TX 77583
roosevelt
Job Details: 09/22/2023
checked and all function worked and heated to temp.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Spring, TX 77389
Gary L
Job Details: 09/22/2023
Found faulty board and bad ignitor. Removed and replaced control board and both bake ignitor
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near The Woodlands, TX 77385
james
Job Details: 09/22/2023
Checked unit for error codes and none found. Ran test cycle and unit checks ok. Advised customer that the fan in door will continue to run after cycle is complete to reduce the moisture inside of unit and will shut off once door is opened for more than 5 seconds. Documented with Cody at safety issued SR# 7737336380use authorization # k18m4g1wpl1
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Montgomery, TX 77316
james
Job Details: 09/22/2023
order parts reschedule with customer2wgt; ordrng 2 W11551301 (HINGE)s and 1 WP3387747 (element) and 1 WP3391914 (thrmst-fix) and 1 279973 (cutoff-tml) and 1 W10909685 (fuse-thrml) and 1 WP8577274 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montgomery, TX 77316
james
Job Details: 09/22/2023
Checked unit and repaired loose wire connection in defrost element harness. Checked in diagnostics and heater is now working. Unit checks ok.use authorization # w18gr00e1
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Montgomery, TX 77316
james
Job Details: 09/22/2023
order parts reschedule with customer; ordrng 1 W11557002 (ICEMAKER) and 1 W11033825 (ice-contnr)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near The Woodlands, TX 77386
donnie
Job Details: 09/22/2023
"Different issue, replaced wash motor/sump assy. Operations are correct now"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Houston, TX 77004
levis
Job Details: 09/22/2023
checked unit reconnected the white wire to the pawer cord and checked operation
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
levis
Job Details: 09/22/2023
replaced shorted control
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near Richmond, TX 77406
raul
Job Details: 09/22/2023
I adjusted front right burner cap as it was not making contact with spark. I also installed middle burner cap properly. Unit is now working as intended.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDB00
Near Houston, TX 77004
levis
Job Details: 09/22/2023
reorder part; ordrng 1 W10570564 (dor-fip)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Spring, TX 77386
leonard
Job Details: 09/22/2023
assisted Donnie
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
levis
Job Details: 09/22/2023
order part; ordrng 1 w11616491
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Houston, TX 77043
jerrell
Job Details: 09/22/2023
Installed capacitor all test normal ; used 1 W11428524 (Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Houston, TX 77071
derrick
Job Details: 09/22/2023
Order damper; ordrng 1 WPW10479155 (Damper)
We serviced a
JENNAIR DOUBLE OVEN
Model JJW3830DS02
Near Bellaire, TX 77401
derrick
Job Details: 09/22/2023
Order convection motor; ordrng 1 W10853996 (Fan)
We serviced a
JENN-AIR ICE MAKER
Model JUIFX15HX01
Near Bellaire, TX 77401
derrick
Job Details: 09/22/2023
Consumer filter is clogged. They are ordering new filter
We serviced a
WHIRLPOOL FREEZER
Model KSSC42QTS02
Near Katy, TX 77494
martin
Job Details: 09/22/2023
"Inspected and freezer is making plenty of ice, full bin. Cooling properly Fridge compartment control box has over temp alarm and will not reset. Sent customer quote to replace control box and both fridge/freezer thermistors"
We serviced a
KITCHENAID REFIGERATOR
Model KRFF577KPS02
Near Katy, TX 77494
martin
Job Details: 09/22/2023
"Needs IM,dual water valve, fill tube heater, box fan ; ordrng 1 W11658802 (Ice maker) and 1 W11482383 (Dual water valve) and 1 W11224256 (Control board) and 1 W10846539 (Box fan) and 1 W11087201 (Fill tube heater)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Brookshire, TX 77423
martin
Job Details: 09/22/2023
Replaced parts list
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Brookshire, TX 77423
martin
Job Details: 09/22/2023
"Needs ice maker , motor and coupling ; ordrng 1 WPW10300022 (Ice maker) and 1 W11671282 (Motor) and 1 WPW10169511 (Coupling)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brookshire, TX 77423
martin
Job Details: 09/22/2023
"Inspected dryer and found breaker turned offTurned on and tested, working as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fulshear, TX 77441
martin
Job Details: 09/22/2023
Replaced parts list
We serviced a
KITCHEN AID OVEN
Model KOSE500ESS20
Near Houston, TX 77096
derrick
Job Details: 09/22/2023
Order panel; ordrng 1 W11093241 (Panel)
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS05
Near Houston, TX 77005
derrick
Job Details: 09/22/2023
Found blower pulling flame and unit trying to reignite
We serviced a
JENN-AIR MICROWAVE
Model JMC2427DS01
Near Houston, TX 77005
derrick
Job Details: 09/22/2023
Do not order until approved by consumer; ordrng 1 W11232035 (Control)