We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Missouri City, TX 77459
raul
Job Details:
07/19/2022
Replaced heater element ; used 1 W11537778 (Heater Element) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS1
Near Arcola, TX 77583
derrick
Job Details:
07/19/2022
Put drawer back on properly and checked operation of unit ok
We serviced a
AMANA M/W OTR
Model AMV2307PFB4
Near Rosharon, TX 77583
derrick
Job Details:
07/19/2022
Customer believes that there is more than one screw that holds the light fixture when there is only one. Became upset about it when I told her that its not designed for two screws
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Montgomery, TX 77356
james
Job Details:
07/19/2022
Checked unit and replaced 2 open LED modules in top of fresh food section of unit. Unit checks ok. This is a different issue than previous issue.; used 2 W11483116 (MODULE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Booth, TX 77469
raul
Job Details:
07/19/2022
Will need dispenser; ordrng 1 Wpw10671905 (Dispenser)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Sugar Land, TX 77498
roosevelt
Job Details:
07/19/2022
leaking door needs replacing pt# is w10800815 at 1567.49 and lb is 479.95 for 2047.44 and taxes is 168.91 for a total of 2216.35 if customer decides to repaire and will need a 2m3wt with derrick
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Missouri City, TX 77489
roosevelt
Job Details:
07/19/2022
bad compressor and will need 2m3wt with derrick and will need r-600 kit with lorking set; ordrng 1 w11578208 and 1 w11504420 and 1 w11504431 and 1 w11506622 and 1 w11506635 and 1 w11461108 and 1 W11109499 (drier-tube) and 1 w11506623 and 1 w11504448
We serviced a
AMANA DRYER
Model NED4655EW1
Near Missouri City, TX 77489
roosevelt
Job Details:
07/19/2022
arrived at customer home and per lady of the house cx at the door said unit was working
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Porter, TX 77365
donnie
Job Details:
07/19/2022
"Installed door switches, unit still not working correctly. Called tech line Rob. Said issue is normally the door switches, told him I just replaced both door cams with switches, need wiring harness, door; ordrng 1 W11469478 (Wiring harness) and 1 W11173813 (Door)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Houston, TX 77047
chris
Job Details:
07/19/2022
Replaced faulty harness and found faulty cam. Replaced cam. Unit is now working as intended no leaks at this time ; used 1 W10721967 (Cam) from stock
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS00
Near Friendswood, TX 77546
chris
Job Details:
07/19/2022
Found faulty water valve part order ; ordrng 1 W10897719 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Houston, TX 77087
chris
Job Details:
07/19/2022
Replaced faulty ice maker. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Houston, TX 77053
roosevelt
Job Details:
07/19/2022
replaced bad control; used 1 w11258611 (control) from stock
We serviced a
JENN-AIR COOKTOP
Model JGCP548HM00
Near Missouri City, TX 77459
roosevelt
Job Details:
07/19/2022
replaced knobs that was sent to customer
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS00
Near Friendswood, TX 77546
chris
Job Details:
07/19/2022
Found water under control board inside the drawer. Need whole door as there is broken wires ; ordrng 1 W10815669 (Door ss)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, TX 77459
roosevelt
Job Details:
07/19/2022
replaced timer; used 1 WPW10436303 (TIMER) from stock
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Hitchcock, TX 77563
miguel
Job Details:
07/19/2022
order parts; ordrng 2 W11396790 (element)s and 2 W11396792 (element)s
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FS2
Near Houston, TX 77044
donnie
Job Details:
07/19/2022
"Customer has moisture inside microwave in the early mornings, customer need to have vent through ceiling checked for warm air entering through into microwave"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Houston, TX 77058
chris
Job Details:
07/19/2022
Found faulty led module ; ordrng 1 W11239944 (Led modules) and 1 W10695459 (Led)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS01
Near Houston, TX 77044
donnie
Job Details:
07/19/2022
Unit control is not responding ; ordrng 1 W11297725 (Ui) and 1 W11261167 (Board)
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Houston, TX 77044
donnie
Job Details:
07/19/2022
"Replaced microwave board, operations are correct now"
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS1
Near Houston, TX 77024
jerrell
Job Details:
07/19/2022
Found out the filter is restricting the water flow customer to replace filter for the ice machine to make ice properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Houston, TX 77080
jerrell
Job Details:
07/19/2022
Need to order; ordrng 1 WPW10394053 (HOUSING)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DS02
Near Houston, TX 77024
jerrell
Job Details:
07/19/2022
Need to replace faulty console the part failed within a a month and a half or sooner ; ordrng 1 W11236885 (CONSOLE)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Pearland, TX 77581
Gary L
Job Details:
07/19/2022
"Found faulty gearcase and water valve, order parts ; ordrng 1 W10758828 (Water valve) and 1 W10586079 (Basket) and 1 W10868473 (Gearcase) and 1 W10006483 (Stator) and 1 W10447975 (Slider) and 1 W10817398 (Clutch) and 1 W10006482 (Rotor) and 8 W10644129 (Screws)s and 1 W10821990 (Agitator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pearland, TX 77581
Gary L
Job Details:
07/19/2022
Scode S17304 heating element replaced had already been replaced
We serviced a
WHIRLPOOL FREEZER
Model WRS315SNHM06
Near Houston, TX 77059
Gary L
Job Details:
07/19/2022
"Found faulty door Inform customer I had to order door it will take 6-8 weeks to arrive, Customer decided to return unit to Costco closing out ticket"
We serviced a
WHIRLPOOL COOK TOP
Model KCED600GBL
Near Houston, TX 77059
Gary L
Job Details:
07/19/2022
"Found unit is falling thru the counter opening due to improper installation, unit is pulling from unit inform customers to call installers and not to use for safety file #7733858913"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Houston, TX 77089
Gary L
Job Details:
07/19/2022
"Found faulty display board, gave customers estimate"
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS
Near Houston, TX 77089
Gary L
Job Details:
07/19/2022
"Found faulty display, order parts ; ordrng 1 W11105004 (Display board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hockley, TX 77447
gary
Job Details:
07/19/2022
Replaced main compressor assembly in unit. All functions checked ok at this time customer advised on monitoring temps.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Roman Forest, TX 77357
leonard
Job Details:
07/19/2022
order parts 2wgt; ordrng 2 W10830055 (gasket-fip)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near New Caney, TX 77357
leonard
Job Details:
07/19/2022
replaced heating element per rework#s17304; used 1 W11537778 (HEATER) from stock
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Pinehurst, TX 77362
gary
Job Details:
07/19/2022
Replaced bad fuse still not responsive customer advised on getting electrician to verify voltage will also order new controls and console ; ordrng 1 W11179310 (Control) and 1 W1081665 (Control) and 1 W11086141 (Console)
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Houston, TX 77004
ben
Job Details:
07/19/2022
replaced shorted filter and harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77024
anthony
Job Details:
07/19/2022
5959 needs parts; ordrng 2 WP542638 (Grease)s and 1 W11292872 (Hinge)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Houston, TX 77056
anthony
Job Details:
07/19/2022
Replaced faulty drain pump assembly all ok no problems
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS1
Near Houston, TX 77024
anthony
Job Details:
07/19/2022
Needs new pump and harness assembly ; ordrng 1 W11542867 (Pump) and 1 W11126268 (Harness)
We serviced a
KITCHENAID ICEMAKER
Model KUIS18PNZB0
Near Houston, TX 77024
anthony
Job Details:
07/19/2022
Replaced faulty transformer and cutter all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Tomball, TX 77375
kayla
Job Details:
07/19/2022
CALL BACK ON 05/26/2022Replaced part. All operations are correct. Customer to monitor unit.; used 1 W10884720 (Wiring harness ice maker) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Houston, TX 77345
leonard
Job Details:
07/19/2022
replaced faulty icemaker. test ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Booth, TX 77469
raul
Job Details:
07/19/2022
Replaced lint filter housing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Tomball, TX 77375
donnie
Job Details:
07/19/2022
Helped KD repair refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Texas City, TX 77590
Gary L
Job Details:
07/19/2022
Found faulty door order parts ; ordrng 1 W10918659 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW
Near Brookshire, TX 77423
martin
Job Details:
07/19/2022
Replaced parts list
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pearland, TX 77581
chris
Job Details:
07/19/2022
Found unit was leaking out of door due to loose screws tightened screws. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Jersey Village, TX 77040
jerrell
Job Details:
07/19/2022
Installed control and fan all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77024
jerrell
Job Details:
07/19/2022
Installed listed parts all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Hockley, TX 77447
gary
Job Details:
07/19/2022
Ran diagnostics adjusted issue with main power and reset controls all functions checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Texas City, TX 77590
Gary L
Job Details:
07/19/2022
"Found faulty control board and evaporator fan harness motor, replaced order parts unit, is now working as intended"
We serviced a
WHIRLPOOL ICE MAKER
Model WRT318FMDM09
Near Texas City, TX 77591
Gary L
Job Details:
07/19/2022
"Found faulty Icemaker, replaced faulty parts"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hockley, TX 77447
gary
Job Details:
07/19/2022
Call canceled at door. Issue has been resolved
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Hockley, TX 77447
gary
Job Details:
07/19/2022
"Ran diagnostics, customer advised on rinse aid use and water temp all functions checked ok"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near The Woodlands, TX 77375
kayla
Job Details:
07/19/2022
"Replaced parts. All operations are correct.; used 2 WPW10314173 (Roller), and 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Cypress, TX 77429
kayla
Job Details:
07/19/2022
Ordering part.; ordrng 1 W11236851 (Air diffuser)
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Magnolia, TX 77354
gary
Job Details:
07/19/2022
Replaced faulty flame distributor in unit. All functions checked ok
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Cypress, TX 77433
kayla
Job Details:
07/19/2022
"Unit working as designed. Could not duplicate issue. Explained to customer how to properly use load and go, and correctly dispense from dispenser. Customer complaint on cosmetic damage I also explained that needed to be claimed by the first 30 days and to contact Whirlpool."
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW08
Near Cypress, TX 77433
kayla
Job Details:
07/19/2022
Ordering part.; ordrng 1 W11579404 (Ctrl box asy)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Conroe, TX 77306
james
Job Details:
07/19/2022
Checked unit and replaced weak suspension. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Conroe, TX 77306
james
Job Details:
07/19/2022
Checked unit and replaced misformed control panel and knobs. Unit checks ok.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IM03
Near Conroe, TX 77304
james
Job Details:
07/19/2022
Assisted Tech JP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Houston, TX 77084
jerrell
Job Details:
07/19/2022
Need to order; ordrng 1 W11557671 (COMPRESSOR) and 2 W11504415 (COUPLER)s and 2 W11504431 (COUPLER)s and 2 W11506619 (COUPLER)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77084
jerrell
Job Details:
07/19/2022
Installed evaporator and uv filter drier all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77047
chris
Job Details:
07/19/2022
Replaced faulty doors. Unit is now working as intended no leaks at this time
We serviced a
JENNAIR DISHWASHER
Model JDTSS246GP0
Near Houston, TX 77339
leonard
Job Details:
07/19/2022
removed filter and pump cover for customer to clean. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details:
07/19/2022
order parts 2wgt; ordrng 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (holder-orf) and 1 W11167099 (holder-orf)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pearland, TX 77584
johnny
Job Details:
07/19/2022
Replaced element per SP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Pearland, TX 77584
johnny
Job Details:
07/19/2022
Found ice build up in chute cause unit to kit dispenser removed ice unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Manvel, TX 77578
johnny
Job Details:
07/19/2022
Modules on unit are working as intended advised customer to call back if issue persists
We serviced a
WHIRLPOOL DRYER
Model MED7230HW
Near Rosenberg, TX 77469
raul
Job Details:
07/19/2022
Upon arrival there was no power coming to dyer. I checked breaker and it was tripped. I reset and its working now.
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDE01
Near Cypress, TX 77433
kayla
Job Details:
07/19/2022
Replaced parts. Rebooted unit. Ran tests. All operations are correct. Customer aware 48hours reset ice maker and will monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Booth, TX 77469
raul
Job Details:
07/19/2022
I checked temp on water and its 37 degree. I explained to customer that its normal and everything is working fine.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Richmond, TX 77469
raul
Job Details:
07/19/2022
"Will need console, control board, and probe sensor ; ordrng 1 W11297728 (Console) and 1 W11261167 (Control board) and 1 W10859573 (Probe sensor)"
We serviced a
WHIRLPOOL KITCHEN
Model MDB8959SKW0
Near Richmond, TX 77406
raul
Job Details:
07/19/2022
"Will need control board, console, and panel UI; ordrng 1 W11410070 (Control board) and 1 W11413964 (Console) and 1 W11414079 (Panel UI)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Houston, TX 77002
ben
Job Details:
07/19/2022
checked unit unstopped the screen on the cold water valve and checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Pearland, TX 77584
johnny
Job Details:
07/19/2022
Replaced heater per SP
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EHL01
Near Alvin, TX 77511
johnny
Job Details:
07/19/2022
Informed Techline about unit still not cooling properly was advised to order evap cover for a third time still stating that evap cover is bad. Customer extremely disappointed with unit from having to constantly loose food due to unit not cooling properly in fridge compartment. Email customer full invoice work history
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Houston, TX 77059
johnny
Job Details:
07/19/2022
Found door not well insulated causing unit to build up condensation ; ordrng 1 W10599404 (Fridge door) and 1 LW10599407 (Freezer door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Conroe, TX 77304
james
Job Details:
07/19/2022
Checked unit and replaced heater element per Technical Service Pointer #: W11540964. Ran test cycle and unit checks ok and no leaks detected. Special Project code S17304. Parts and labor; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77007
ben
Job Details:
07/19/2022
checked unit adjusted the door and latch and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Houston, TX 77007
ben
Job Details:
07/19/2022
order parts; ordrng 1 W10507884 (compressor) and 1 W10143759 (drier (service))
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Houston, TX 77005
ben
Job Details:
07/19/2022
checked unit adjusted the compresor tubeing
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42QMS02
Near West University Place, TX 77005
ben
Job Details:
07/19/2022
order part; ordrng 1 W10818296 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Bellaire, TX 77401
ben
Job Details:
07/19/2022
replace leaking ice maker; used 1 4317943 (ICE MAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Bellaire, TX 77401
ben
Job Details:
07/19/2022
checked unit adjusted the controls and checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77031
ben
Job Details:
07/19/2022
checked unit cleared and reset the control and checked operation
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Fresno, TX 77545
roosevelt
Job Details:
07/19/2022
checked and called yech line and spoke with joyel and was advised that unit was working as designed file# is 7734139348
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Fulshear, TX 77441
martin
Job Details:
07/19/2022
Needs drain pan and gasket ; ordrng 1 W11457241 (Drain pan) and 1 W10510863 (Gasket)
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS00
Near Katy, TX 77494
martin
Job Details:
07/19/2022
Assisted AR with 2man job
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Richmond, TX 77406
martin
Job Details:
07/19/2022
"Replaced both water valve and ice maker but still no ice. Will need Freezer door, water valve again and control board ; ordrng 1 LW11026425 (Freezer door) and 1 WPW10179146 (Water valve) and 1 W11212392 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Richmond, TX 77407
martin
Job Details:
07/19/2022
Cleared debris from inside air GAP blockage
We serviced a
JENNAIR MICROWAVE
Model JMDFS24JL00
Near Houston, TX 77055
jerrell
Job Details:
07/18/2022
Adjust and reinstalled door all test normal.
We serviced a
JENNAIR DISHWASHER
Model JDPSS244LL1
Near Houston, TX 77056
anthony
Job Details:
07/18/2022
Fixed lose filter and reattached clips all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS1
Near Conroe, TX 77385
james
Job Details:
07/18/2022
Close document for trip and diagnosis and return part.Customer not returning call to schedule.
We serviced a
WHIRLPOOL COOK TOP
Model KCGC506JSS00
Near Huffman, TX 77336
leonard
Job Details:
07/18/2022
checked unit and adjusted rt. front burner valve and spark switch and all operations working properly now.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Rosharon, TX 77583
derrick
Job Details:
07/18/2022
Order parts; ordrng 1 W22342846 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Tomball, TX 77377
gary
Job Details:
07/18/2022
"Closing ticket per customer, has been replaced"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Humble, TX 77396
leonard
Job Details:
07/18/2022
checked unit and ordered parts for sealed system repair. Whirlpool advised they are exchanging unit. returning parts.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Porter, TX 77365
leonard
Job Details:
07/18/2022
replaced faulty drive belt and ran test cycle. test ok; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Cypress, TX 77433
kayla
Job Details:
07/18/2022
This model does not feature wrinkle prevent or steam. Advised customer to use timed dry for best results. All operations are correct.