We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Fulshear, TX 77441
martin
Job Details: 11/14/2023
Replaced panel and control board
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30IXWH2
Near Houston, TX 77025
levis
Job Details: 11/14/2023
checked unit reinstalled the lower spray arm and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QVS06
Near Friendswood, TX 77546
anthony
Job Details: 11/14/2023
Unit needs new stepper motor assembly the door is rotted and should be replaced but the part is no longer available customer declined repair at this time customer also has a fill tube that they want installed but cant warranty that item. Also informed customer that water has been going into the liner and could have caused an issue where mold could have formed. The cabinet is sealed and have no way to verify; ordrng 1 WPW10546285 (Stepper motor) and 1 WPW10504458 (Door) and 1 W11126009 (Bucket assembly)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near League City, TX 77573
anthony
Job Details: 11/14/2023
"Replaced faulty motor, control and blower wheel all ok no problems"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near League City, TX 77573
anthony
Job Details: 11/14/2023
Replaced shorted control and sensor all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Hitchcock, TX 77563
anthony
Job Details: 11/14/2023
Sr 7737618615 unit has infestation and whirlpool will not cover repair
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Hockley, TX 77447
gary
Job Details: 11/14/2023
Replaced main spark module and control assembly. All functions checked ok at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hockley, TX 77447
gary
Job Details: 11/14/2023
"Ran diagnostics, removed item wedged in cam housing. Customer advised on functions. Checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Hockley, TX 77447
gary
Job Details: 11/14/2023
"Replaced main control, all functions checked ok at this time. Customer advised on monitoring"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Hockley, TX 77447
gary
Job Details: 11/14/2023
Attempted repair will also need main control and switches ; ordrng 3 Wpw10434452 (Switch)s and 3 Wp3149404 (Switch)s and 1 W11548749 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Houston, TX 77018
Louis R
Job Details: 11/14/2023
"Replaced control, ice maker & valve."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW3
Near Houston, TX 77026
Louis R
Job Details: 11/14/2023
Found bad igniter; ordrng 1 W11590294 (Igniter) and 1 W11113908 (Control)
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Houston, TX 77006
Louis R
Job Details: 11/14/2023
Cleaned unit.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Houston, TX 77056
Louis R
Job Details: 11/14/2023
Replaced broken glass oven door
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Houston, TX 77057
Louis R
Job Details: 11/14/2023
Fixed front foot. Leveled unit best I could. Floor is sloped for drain in floor
We serviced a
KITCHENAID OVEN
Model KEBS208SSS04
Near Houston, TX 77057
Louis R
Job Details: 11/14/2023
Checked unit with Techline. Customer will monitor & run test provided by Techline. If part is needed please order two Relay Wp9752759SR# 7737439315
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBZFL24IGX10
Near Fresno, TX 77545
roosevelt
Job Details: 11/14/2023
bad icemaker dl auth# is j19ddc1nl2; ordrng 1 w11646196 (icemaker)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Fresno, TX 77545
roosevelt
Job Details: 11/14/2023
checked and all function worked ok and custormer need to replace bulb
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Fulshear, TX 77441
martin
Job Details: 11/14/2023
Inspected and found loose connection at the junction box connecting the power cord Tightened and secured connectionsRan diagnostics and working properly now
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77389
Osiel
Job Details: 11/14/2023
water lines not completely open giving low pressure on fill - adjusted restoring good water flow/pressure
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77022
Louis R
Job Details: 11/14/2023
Replaced fridge door
We serviced a
WHIRLPOOL WALL OVEN
Model WOES3030LS00
Near Spring, TX 77380
kayla
Job Details: 11/14/2023
Ordering parts. Three wgt; ordrng 1 W11649136 (Ctrl elec) and 1 W11659257 (Console)
We serviced a
WHIRLPOOL WASHER
Model XHPC155YCO
Near Porter, TX 77365
leonard
Job Details: 11/14/2023
replaced rt. rear spacer pad and tightened loose brace bar screws and checked operation. ck ok; used 1 WP8537982 (PAD) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WOS72ECOHS20
Near Porter, TX 77365
leonard
Job Details: 11/14/2023
adjusted and re-aligned door latch and checked operations. ck ok
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near New Caney, TX 77357
leonard
Job Details: 11/14/2023
adjusted bake burner air shutter and checked operations. ck ok
We serviced a
JENNAIR REFRIGERATOR
Model JBSFS48NMX00
Near Spring, TX 77386
Osiel
Job Details: 11/14/2023
assisted JR
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77096
levis
Job Details: 11/14/2023
order parts; ordrng 1 w11643701 and 1 w11395618 and 1 w11481722
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
kayla
Job Details: 11/14/2023
JP helped repair refrigerator. Customer aware of functions and to keep certain distance from inside cabby with items to not block airflow. All operations are correct now.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Houston, TX 77096
levis
Job Details: 11/14/2023
Unit needs a basket sent to me to close out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Humble, TX 77339
leonard
Job Details: 11/14/2023
replaced shorted and unresponsive control board and control panel and checked all operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Arcola, TX 77583
derrick
Job Details: 11/14/2023
Replaced locked compressor and checked operation ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77085
derrick
Job Details: 11/14/2023
Order timer ; ordrng 1 W11685947 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77096
derrick
Job Details: 11/14/2023
Dropped off data logger ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Houston, TX 77031
derrick
Job Details: 11/14/2023
Order ice maker; ordrng 1 W11658802 (Ice maker)
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE00
Near Sugar Land, TX 77498
derrick
Job Details: 11/14/2023
Do not order until consumer approves; ordrng 1 W10782358 (Door)
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L
Near Missouri City, TX 77459
derrick
Job Details: 11/14/2023
Replaced shorted evaporator and door kit and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Missouri City, TX 77459
derrick
Job Details: 11/14/2023
Replaced control and sensor and checked ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, TX 77441
martin
Job Details: 11/14/2023
Replaced parts list Tested and working properly now
We serviced a
JENNAIR REFRIGERATOR
Model JBSFS48NMX00
Near Spring, TX 77386
Allen
Job Details: 11/14/2023
Adjusted top mounting flush to allow cover to sit properly ops normal on retesting
We serviced a
JENNAIR RANGE
Model JDRP548HL
Near Spring, TX 77386
Allen
Job Details: 11/14/2023
Replaced inop hinges on 18in door ops normal confirmed by builder also 30in door fine per builder
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Porter, TX 77365
leonard
Job Details: 11/14/2023
replaced shorted control board and surface lamp and socket and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Porter, TX 77365
leonard
Job Details: 11/14/2023
adjusted and re-aligned bellow seal and door glass and ran test cycle. test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Richmond, TX 77407
martin
Job Details: 11/14/2023
Inspected and found LH door hinge slightly off track Reinstalled correctly and showed customer Customer approved repair
We serviced a
JENNAIR REFRIGERATOR
Model JFFCF72DKL04
Near Galveston, TX 77554
donnie
Job Details: 11/14/2023
Need left refrigerator door; ordrng 1 13094747sq (Door)
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS05
Near Porter, TX 77365
leonard
Job Details: 11/14/2023
order parts; ordrng 1 W10836474 (cap-burner) and 1 W10831828 (cap-burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near New Caney, TX 77357
leonard
Job Details: 11/14/2023
replaced leaky icemaker and fill tube and checked operations. ck ok; used 1 RAE10 (fill tube kit) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Spring, TX 77379
Gary L
Job Details: 11/14/2023
Ordering parts ; ordrng 1 W11618917 (Control) and 1 W11549461 (Motor) and 1 Wp697772 (Blower wheel)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Baytown, TX 77523
ricky
Job Details: 11/14/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Galveston, TX 77550
donnie
Job Details: 11/14/2023
"Ran diagnostics, no error codes. Rebooted unit ran cycle operations are correct now"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Spring, TX 77389
Osiel
Job Details: 11/14/2023
different issue - light not working: light bulb burned out needs to be replaced
We serviced a
KITCHENAID OVEN
Model KOSE500ESS04
Near Houston, TX 77070
Osiel
Job Details: 11/14/2023
needs control board ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Katy, TX 77450
martin
Job Details: 11/14/2023
Inspected machine and controls were non responsive Turned unit off waited then reset it back onUnit came back on and was heating correctly Unit is working properly at this time
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Katy, TX 77493
martin
Job Details: 11/14/2023
Replaced switches and elements Tested and heating properly now
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Houston, TX 77067
Osiel
Job Details: 11/14/2023
replacing rods ; ordrng 1 w11400156 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Baytown, TX 77523
ricky
Job Details: 11/14/2023
found and replaced worn parts
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Richmond, TX 77406
raul
Job Details: 11/14/2023
Replaced microwave control board
We serviced a
KITCHENAID RANGE
Model KGSS907SSS03
Near Houston, TX 77098
levis
Job Details: 11/14/2023
replaced control and harness
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Brookshire, TX 77423
martin
Job Details: 11/14/2023
Called customer to provide time window and advised to run machine before i arrived and if tripped to leave as is for me to inspect When arrived customer stated that she ran 2 full loads and machine did not tripCalled tech support to document. SR#7737791380Customer has GFCI breakers and per tech support is recommended needs to be on non GFCI breaker. Advised customer to have breaker replaced. Union is working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Galveston, TX 77554
donnie
Job Details: 11/14/2023
"Pulled dishwasher, replaced both upper slide rails"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS
Near Seabrook, TX 77586
donnie
Job Details: 11/14/2023
"Removed right side refrigerator door, replaced door closer on door. Reinstalled door"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77098
levis
Job Details: 11/14/2023
order parts; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11260238 (rotor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near Houston, TX 77076
Gary L
Job Details: 11/14/2023
Found internal failure in control board. Removed and replaced control board and ignitor. Checked operation and function
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Brookshire, TX 77423
martin
Job Details: 11/14/2023
Ran diagnostics and no codes found for the 2nd visit just like the 1st visit and diagnostics MR. Was home and was more willing to discuss the actual issue they considered the machine was having They wanted more water as they felt it did not put enough water. I explained that this unit is water saving and will only put what the machine detects it needs. That they could also adjust it slightly if they chose extra settings like deep fill and or heavy soil. That WP strongly suggest for them to read use and care manual and explain how the setting and features work. As I did not do anything extra other than listen to what they were experiencing and made the change in cycle settings. I advised to read manual going forward. The machine is working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ
Near Baytown, TX 77521
ricky
Job Details: 11/14/2023
found and ran diag to reset sensor
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Baytown, TX 77521
ricky
Job Details: 11/14/2023
need cnt; ordrng 1 w11577997 and 1 w10869800
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Deer Park, TX 77536
ricky
Job Details: 11/14/2023
found and replaced worn parts
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Spring, TX 77388
Osiel
Job Details: 11/14/2023
"installed belt, cam & capacitor"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Pasadena, TX 77502
ricky
Job Details: 11/14/2023
need slider; ordrng 1 w1130429 and 1 w11570268 and 1 w10905022 and 1 w10905025
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Arcola, TX 77583
chris
Job Details: 11/14/2023
Replaced faulty motor and blower wheel. Unit is now working as intended
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW2
Near League City, TX 77573
donnie
Job Details: 11/14/2023
"Replaced encoder,board, buzzer"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Manvel, TX 77578
chris
Job Details: 11/14/2023
Replaced faulty control and harness. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near La Marque, TX 77568
donnie
Job Details: 11/14/2023
"Replaced control board,valve and igniter. Operations are correct now"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77339
leonard
Job Details: 11/14/2023
replaced faulty pump/motor assy.and broken spray arms and ran test cycle. test ok
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Conroe, TX 77301
james
Job Details: 11/14/2023
Checked unit and repaired loose connection at UI and reset controls. Ran test cycle and unit checks ok. Advised customer to replace vent line from unit to wall due to it being crushed.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Conroe, TX 77304
james
Job Details: 11/14/2023
Need approval for parts and 2X labor. Will have to cut washplate out to get gearcase out. Please reschedule with customer upon approval of parts and 2x LABORf0e3 f7e8 f7e9 f2e13wgt; ordrng 1 W11393685 (GEARCASE) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10752283 (washplate) and 1 W10752187 (screw) and 1 W11401712 (CNTRL-ELEC) and 1 W10838672 (console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Tomball, TX 77375
kayla
Job Details: 11/14/2023
"Tested unit with drain hose to bucket. Unit working as designed. Issues with household plumbing, customer aware."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77089
anthony
Job Details: 11/14/2023
Sr 7737691051 sr 7737655561 customer will need to go through their extended warranty company for repair customer will need to contact whirlpool if they have anymore questions
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Fresno, TX 77545
roosevelt
Job Details: 11/14/2023
checked and find any gas leaks all opperation worked as designed
We serviced a
WHIRLPOOL FREEZER
Model WRF535SMBM00
Near Missouri City, TX 77459
roosevelt
Job Details: 11/14/2023
needs to go to part research; saved tckt
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS05
Near Sugar Land, TX 77479
roosevelt
Job Details: 11/14/2023
"replaced bad module and igniter; used 1 WPW10475149 (MODULE), and 1 w11507531 (igniter) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details: 11/14/2023
checked and heated door seal
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Houston, TX 77076
Gary L
Job Details: 11/14/2023
Ordering parts ; ordrng 1 W11412299 (Latch) and 1 W11545309 (Strike)
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS02
Near Tomball, TX 77375
kayla
Job Details: 11/14/2023
Need to order electronics if display stops working. Ordering parts. Two wgt; ordrng 1 W11428583 (Ui panel) and 1 W11261165 (Ctrl elec)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Conroe, TX 77384
james
Job Details: 11/14/2023
Checked unit for error codes and cleared f2e1. Ran test cycle and checked dryer vent flow with meter and found airflow to be good for gas and poor for electric. Unit checks ok. dvised customer to have vent cleaned from wall to exit from house.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montgomery, TX 77356
james
Job Details: 11/14/2023
Checke dunit and replaced shorted control and open thermistor and reconnected defrost heater. Ran diagnostic cycle and unit checks ok and is heating.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Humble, TX 77346
leonard
Job Details: 11/14/2023
replaced faulty air diffuser and checked operations. ck ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near The Woodlands, TX 77375
kayla
Job Details: 11/14/2023
"Replaced rollers. All operations are correct now, customer aware."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Tomball, TX 77375
kayla
Job Details: 11/14/2023
"Returning part. Customer cancel at door. Unit is working as designed now. If customer calls back for same issue, order same part to replace next time. Closing ticket for service."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Tomball, TX 77377
kayla
Job Details: 11/14/2023
Cleaned coils underneath. Educated customer on manual for cleaning process and to use affresh. Customer to maintenance cleanliness of unit for it to work properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Magnolia, TX 77355
gary
Job Details: 11/14/2023
"Replaced faulty valve assembly in unit, customer also advised on rinse aid use and water temp. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, TX 77354
gary
Job Details: 11/14/2023
"Replaced complete control, harness and thermistor assembly in unit. All functions checked ok at this time"
We serviced a
JENNAIR OVEN
Model JJW2830LL00
Near Magnolia, TX 77354
gary
Job Details: 11/14/2023
Replaced complete console and control assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
derrick
Job Details: 11/14/2023
Replaced shorted sensor and checked ok; used 1 W10384183 (Sensor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Houston, TX 77046
levis
Job Details: 11/14/2023
checked unit adjusted the condenser and tubing and checked operation
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Houston, TX 77019
levis
Job Details: 11/14/2023
replaced shorted water valve
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS02
Near Houston, TX 77057
levis
Job Details: 11/14/2023
checked uniit thawed out the defrost drain
We serviced a
JENNAIR MICROWAVE
Model JMW3430DS02
Near Bellaire, TX 77401
levis
Job Details: 11/14/2023
order part; ordrng 1 W11236885 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUI75X15HZ
Near Bellaire, TX 77401
levis
Job Details: 11/14/2023
replaced shorted water valve; used 1 w10881366 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
kayla
Job Details: 11/14/2023
JP helped perform sealed system. Checked for leaks. All operations are correct. Customer to monitor unit 48+ hrs. Authorization: W19DSM0NL1.5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
kayla
Job Details: 11/14/2023
JP helped perform sealed system. Checked for leaks. All operations are correct. Customer to monitor unit 48+ hrs. Authorization: W19DTU1NL1.5