We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77087
chris
Job Details: 01/10/2023
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Houston, TX 77061
chris
Job Details: 01/10/2023
Found loose connection at water valve. Reinstalled loose connection. Unit is now working as intended. No leaks at this time
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Houston, TX 77044
donnie
Job Details: 01/10/2023
Repaired open circuit to terminal at drain pump. Operations are correct now
We serviced a
WHIRLPOOL RANGE
Model MGR7700LZ0
Near New Caney, TX 77357
leonard
Job Details: 01/10/2023
order shorted control; ordrng 1 W11564641 (control board)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Houston, TX 77056
jerrell
Job Details: 01/10/2023
Reinstalled sensor and grills all test normal.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Montgomery, TX 77356
james
Job Details: 01/10/2023
Replaced misformed oven door hinges. Unit checks ok
We serviced a
WHIRLPOOL LAUNDRY
Model MVWB765FW3
Near Montgomery, TX 77316
james
Job Details: 01/10/2023
Do not order parts at this time. Customer will call office if repairs are wanted3wgt; ordrng 1 W11393685 (GEARCASE) and 1 W10754448 (clutch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Montgomery, TX 77316
james
Job Details: 01/10/2023
Order parts customer will call office to schedule install upon delivery; ordrng 1 W11023679 (dor-fip)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77071
derrick
Job Details: 01/10/2023
Do not order until consumer approves ; ordrng 1 W11579560 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77044
donnie
Job Details: 01/10/2023
"Unit vent through ceiling needs to be cleaned. Open vent limiter. Disconnected vent, replaced vent thermistor. Operations are correct now ; used 1 279816 (Limiter) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Baytown, TX 77521
ricky
Job Details: 01/10/2023
found and replaced worn part and cycled
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77075
chris
Job Details: 01/10/2023
"Replaced faulty harness, thermistor and diffuser. Unit is now working as intended no leaks at this time"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Baytown, TX 77521
ricky
Job Details: 01/10/2023
found and replaced shorted parts
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS00
Near Baytown, TX 77521
ricky
Job Details: 01/10/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near Montgomery, TX 77356
james
Job Details: 01/10/2023
Checked unit and replaced shorted external drain pump. Ran test cycle and unit checks ok and no leaks detected.; used 1 1901A (PUMP) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS03
Near Montgomery, TX 77356
james
Job Details: 01/10/2023
Order parts reschedule with customer; ordrng 1 W11190820 (cover) and 1 W11087201 (heater)
We serviced a
KITCHENAID ICEMAKER
Model KUIS18PNZB2
Near Montgomery, TX 77356
james
Job Details: 01/10/2023
Checked unit and replaced shorted external drain pump 1901A that Whirlpool sent to customer. Ran test cycle and unit checks ok and no leaks detected.
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Willis, TX 77318
james
Job Details: 01/10/2023
Order parts reschedule with customer2wgt; ordrng 1 W11549461 (MOTOR-DRVE) and 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77044
donnie
Job Details: 01/10/2023
Replaced control board operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Seabrook, TX 77586
chris
Job Details: 01/10/2023
Checked unit at operating temps. Unit is testing normal. Thermistor within spec. Unit is working as intended Control not needed
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77082
raul
Job Details: 01/10/2023
"Will need roller support, pulley, belt and blower wheel. ; ordrng 2 Wpw10314173 (Roller support)s and 1 Wp691366 (Pulley) and 1 Wpw10198086 (Belt) and 1 Wp694089 (Blower wheel)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Richmond, TX 77407
raul
Job Details: 01/10/2023
Replaced strike; used 1 W11457841 (Strike) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Tomball, TX 77375
kayla
Job Details: 01/10/2023
Found drain hose vibrating behind unit. Repaired drain hose. Ran diagnostics and all operations are correct now. Unit working as designed. Customer approved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Richmond, TX 77407
raul
Job Details: 01/10/2023
"Will need heater, start dev, capacitor, harness wire; ordrng 1 W11546981 (Heater) and 1 W11547180 (Start dev) and 1 Wpw10662129 (Capacitor) and 1 W11566475 (Harness wire)"
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Richmond, TX 77406
raul
Job Details: 01/10/2023
Replaced pump
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Richmond, TX 77406
raul
Job Details: 01/10/2023
"Found error codes F2E0 and F6E4 will need upper control manager, console and 2 probe sensor; ordrng 1 W11448962 (Upper manager) and 1 W11600643 (Console) and 2 W11598120 (Probe sensor)s and 2 Wp4449751 (Thermostat fix)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Richmond, TX 77406
raul
Job Details: 01/10/2023
Dishwasher was plug in the wrong outlet. I show customer which switch controls the outlet. Dishwasher is working as intended
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near New Caney, TX 77357
leonard
Job Details: 01/10/2023
rebooted control board and ran re-calibration and test cycle. test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Richmond, TX 77406
raul
Job Details: 01/10/2023
"Will need outer door, handle, bracket, and 2 screws; ordrng 1 W11176456 (Outer door) and 1 W10894054 (Handle) and 2 W11428245 (Screws)s and 1 W11389703 (Bracket)"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Rosharon, TX 77583
derrick
Job Details: 01/10/2023
Assisted RO on call
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Hockley, TX 77447
gary
Job Details: 01/10/2023
"Ran diagnostics, ordering main spark module ; ordrng 1 W11162730 (Spk module)"
We serviced a
KITCHEN AID MICROWAVE
Model KMBD104GSS01
Near Houston, TX 77345
leonard
Job Details: 01/10/2023
replaced shorted control panel and control board and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Spring, TX 77379
Gary L
Job Details: 01/10/2023
Ordering parts ; ordrng 1 W11395618 (Capacitor)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Houston, TX 77339
leonard
Job Details: 01/10/2023
replaced shorted led modules per rework code s84638
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS4
Near Hockley, TX 77447
gary
Job Details: 01/10/2023
"Replaced complete oven door assembly, all functions checked ok at this time"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Katy, TX 77494
raul
Job Details: 01/10/2023
Assisted MY
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089AEP6
Near Houston, TX 77044
donnie
Job Details: 01/10/2023
"Replaced ref gaskets an d freezer gasket , repaired freezer handle. Operations are correct now"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNXS3
Near Houston, TX 77056
anthony
Job Details: 01/10/2023
Cleaned ice machine unit was turned off when I arrived so I could not see if the unit was making ice prior. The water coming into the unit does seem slow as if it may need a water water valve. After cleaning cycle completes customer will need to turn on the unit and monitor for 24-48 hours
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Houston, TX 77024
anthony
Job Details: 01/10/2023
"F3 e2 f2 e1 temp sensor error and also HMI error, but does not seem to be affecting the unit. The squeaking sounds looks to be the water line rubbing on the back of the washer customer to monitor unit and call back if problem returns and also record sound to catch noise again"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77030
anthony
Job Details: 01/10/2023
Replaced faulty ice maker and fill tube all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77008
Louis R
Job Details: 01/10/2023
Replaced shorted motor
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Houston, TX 77079
jerrell
Job Details: 01/10/2023
Installed water valve all test normal
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77064
Gary L
Job Details: 01/10/2023
Ordering parts ; ordrng 1 W11050804 (Washplate cap)
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS0
Near Houston, TX 77074
derrick
Job Details: 01/10/2023
Something caught on fire on the inside of unit. Too badly damaged to tell where it started. See attached photos. Safety contacted and spoke with Kelly and unit is not repairable.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77098
derrick
Job Details: 01/10/2023
Replaced shorted control and checked operation of unit ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, TX 77003
ben
Job Details: 01/10/2023
checked unit tightned the bulb in the socket and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Houston, TX 77005
derrick
Job Details: 01/10/2023
Doors are no longer available for this unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Houston, TX 77008
Louis R
Job Details: 01/10/2023
Replaced bad pump & motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77003
ben
Job Details: 01/10/2023
checked unit adjusted the fill tube and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, TX 77008
Louis R
Job Details: 01/10/2023
Replaced ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Montgomery, TX 77316
gary
Job Details: 01/10/2023
"Replaced LED control in unit, all functions checked ok at this time"
We serviced a
WHIRLLPOOL FRIDGE
Model WRT318FZDM06
Near Houston, TX 77084
jerrell
Job Details: 01/10/2023
Replaced start relay ran test all operations normal ; used 1 W11092533 (START-DEV) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Houston, TX 77084
jerrell
Job Details: 01/10/2023
Need to order WPW10279909 VALVE-INLT; ordrng 1 W10806512 (Handle) and 1 W11517113 (ICEMAKER) and 1 WPW10279909 (VALVE-INLT)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Katy, TX 77494
martin
Job Details: 01/10/2023
Inspected washer and found washer working as intended Customer not loading properly Advised her to read use and care manual
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Fulshear, TX 77441
martin
Job Details: 01/10/2023
Replaced LID
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Fulshear, TX 77441
martin
Job Details: 01/10/2023
"Compressor running ,evaporator running but not cooling Will need sealed system components ; ordrng 1 W11492867 (Evaporator) and 1 WPW10608485 (Freezer evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Fulshear, TX 77441
martin
Job Details: 01/10/2023
Replaced belt and rollers
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IL03
Near Katy, TX 77493
martin
Job Details: 01/10/2023
Door not properly closing nor engaging interlock switches Will order door components ; ordrng 1 W11600214 (Inner door) and 1 W11200398 (Outer door) and 2 W11256757 (Door hinges)s and 1 W11033422 (Interlocking switches)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Houston, TX 77077
jerrell
Job Details: 01/10/2023
Tech assist for JL
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Tomball, TX 77375
gary
Job Details: 01/10/2023
"Replaced faulty console in unit, all functions checked ok at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Houston, TX 77079
jerrell
Job Details: 01/10/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Rosharon, TX 77583
roosevelt
Job Details: 01/10/2023
assissted derrick
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Tomball, TX 77375
kayla
Job Details: 01/10/2023
"Errors: F0E4, F2E1, F3E2, F7E5, F7E9 referred customer to whirlpool for authorization on parts and double labor for gearcase replacement and multiple issues going on with unit needing multiple parts to be replaced customer is out of warranty and does not want to pay out of pocket. Customer paid service fee 140.67 authorization: 07833D"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVL01
Near Tomball, TX 77377
kayla
Job Details: 01/10/2023
Replaced part. Customer unplugged unit and plugged back in. Customer to monitor unit for three days.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Shenandoah, TX 77384
kayla
Job Details: 01/10/2023
Replaced parts. All operations are correct now. Customer approved.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Tomball, TX 77377
kayla
Job Details: 01/10/2023
Field repair blue and black wires underneath to drain pump wires broke due to overloading/underloading that cause off balance. Handed a pamphlet to customer about how to properly load and properly select cycles.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Cypress, TX 77433
kayla
Job Details: 01/10/2023
Still not working. Ordering more parts. Three wgt; ordrng 1 W11552018 (Ctrl elec) and 2 W11252186 (Upper interlock asy)s and 2 W11252187 (Lower interlock asy)s
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIA15PRLS11
Near Cypress, TX 77433
kayla
Job Details: 01/10/2023
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Cypress, TX 77433
kayla
Job Details: 01/10/2023
Replaced part. Ran calibration. All operations are correct now. Customer to monitor unit
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Houston, TX 77044
donnie
Job Details: 01/10/2023
"Replaced control board, operations are correct now"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Friendswood, TX 77546
chris
Job Details: 01/10/2023
Found faulty ice bin thermistor. Part order ; ordrng 1 WPW10511923 (Thermistor)
We serviced a
WHIRLPOOL KITCHEN
Model WRF757SDHZ04
Near Houston, TX 77089
chris
Job Details: 01/10/2023
Per tech line unit needs new user interface part order 7735463634; ordrng 1 W11579559 (User interface)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Spring, TX 77373
donnie
Job Details: 01/10/2023
Need outer glass handle and bolts; ordrng 1 W11176456 (Glass) and 1 W10894054 (Handle) and 2 W11428245 (Bolts)s and 1 W11126814 (Erc)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77373
donnie
Job Details: 01/10/2023
Unit needs defrost wiring harness; ordrng 1 W11650662 (Heater) and 1 W11558182 (Board) and 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Spring, TX 77386
donnie
Job Details: 01/10/2023
Replaced spray arms and door gasket. Operations are correct now
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Baytown, TX 77521
ricky
Job Details: 01/10/2023
need facia and valve; ordrng 1 w11130429 and 1 w11096267
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Highlands, TX 77562
ricky
Job Details: 01/10/2023
found and cleared drum bearing
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Crosby, TX 77532
ricky
Job Details: 01/10/2023
need facia; ordrng 1 w11164011
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Pasadena, TX 77503
ricky
Job Details: 01/10/2023
"diff issue, past 90 days, ran diag to reset sensor"
We serviced a
WHIRLPOOL COOKTOP
Model JED3430GB01
Near Missouri City, TX 77459
roosevelt
Job Details: 01/10/2023
checked and found that unit is working as designed no wire are burnt or any smells all function ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Houston, TX 77045
roosevelt
Job Details: 01/10/2023
chcked and all function worked as desiged
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Katy, TX 77493
martin
Job Details: 01/10/2023
Found right rear burner shorted outRoaches on top of burner creating shortProvided customer with quote for replacement of element He will look elsewhere for repairs and replacement
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS00
Near Katy, TX 77494
martin
Job Details: 01/10/2023
"Inspected fridge for noises both front,inside and back Did not hear any noises out of the normalEnsured nothing touching on frame body creating vibrations"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Katy, TX 77494
martin
Job Details: 01/10/2023
Found both fridge doors seal ripped on corners creating moisture buildup Will need doors and mullion ; ordrng 1 W11477025 (LH fridge door) and 1 W11477021 (RH fridge door) and 1 W11455378 (Mullion)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Katy, TX 77494
martin
Job Details: 01/10/2023
Adjusted mullion heater settings to stay ON Customer will monitor
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Katy, TX 77494
martin
Job Details: 01/10/2023
Replaced blowerConsole did not need replacement Tested blower and working as intended noises are normal. Customer may still not be satisfied as the original complaint was regarding the noises the cooling fan made. Tested both upper and lower blowers and both sounded normal. Replaced upper blower as the customer stated that he uses mostly the upper oven
We serviced a
WHIRLPOOL DRYER
Model WED8000BDW
Near Missouri City, TX 77489
roosevelt
Job Details: 01/10/2023
replaced parts that was advised by tech to replace
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Missouri City, TX 77489
roosevelt
Job Details: 01/10/2023
replaced bad timer; used 1 wpw10642928 (timer) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Missouri City, TX 77459
roosevelt
Job Details: 01/10/2023
"replaced blown cap. and dioed and fues and all function ok and dl auth# is w15jno1nl2; used 1 w10850446, 1 w11256462, and 1 w10138793 from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Rosharon, TX 77583
roosevelt
Job Details: 01/10/2023
"arrived at home and per mr, unit is wokring"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Bellaire, TX 77401
anthony
Job Details: 01/10/2023
Replaced faulty drain pump all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77096
anthony
Job Details: 01/10/2023
Replaced faulty door handle all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77096
anthony
Job Details: 01/10/2023
Needs parts; ordrng 1 W11284458 (Ice maker)
We serviced a
KITCHENAID RANGE
Model KCGD500GSS00
Near Houston, TX 77041
Louis R
Job Details: 01/10/2023
Found leak at gas line from wall. Advised customer gas company or plumber is need.
We serviced a
KITCHEN AID FRIDGE
Model KSSC48QVS02
Near Houston, TX 77024
jerrell
Job Details: 01/09/2023
Need to order following parts on parts list The customer will need to uninstall refrigerator and reinstalled unit due to the install. ; ordrng 1 W10281061 (Drain assembly pan)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Houston, TX 77043
Louis R
Job Details: 01/09/2023
Replaced stripped screws securing panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Houston, TX 77024
Louis R
Job Details: 01/09/2023
Replaced bad filter housing from customer stock.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Humble, TX 77346
leonard
Job Details: 01/09/2023
replaced shorted magnetron and checked operations. ck ok; used 1 W10818686 (MAGNETRON) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Arcola, TX 77583
roosevelt
Job Details: 01/09/2023
checked and found that valve to on wall was closed. turned water on and all function ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Richmond, TX 77406
raul
Job Details: 01/09/2023
Customer no longer needs service