Upon arrival front right burner not igniting. I secured wire in spark module.

I removed moisture in oven by turning on broil element and then turning on bake for 30 min. Unit is no longer tripping breaker.

adjusted burner flames on all burners and checked all operations. ck ok

Reinstalled blower ran test all operations normal.U1d4j11nL2

Found faulty actuator. Removed and replaced actuator. Ran recalibration and tested. ; used 1 W11481722 (Actuator) from stock

Found loose connection at control. Reinstalled loose connection. Unit is now working as intended no issues at this time

adjusted and re-leveled weels to prevent rolling out wen door is opened and installed vibration pads to prevent rattling noise. ck ok; used 2 W11113654 (PAD) from stock

Order parts ; ordrng 1 W11413407 (Housing)

Replaced parts all ops okay unit working good

upon arrival customer advised builder is replacing unit and does not need service any longer.

Replaced faulty bake element. All unit functions checked ok at this time

Replaced terminal block wire kit. Operations are correct now; used 1 279318 (Terminal kit) from stock

Need wiring harness again; ordrng 1 W11643701 (Wiring harness)

"Ran diagnostics, no error codes.operations correct"

"Rebooted dryer, operations are correct now"

Replaced top trim on door. Operations are correct

"Recovered Freon, replaced sealed system components, evacuated system and charged unit"

Replaced open control board. Operations are correct now

"Ran diagnostic, corrected issue with inlet valve, customer advised on detergent reduction, and running a clean cycle. All functions now checked ok"

"The customer explained that after using the dishwasher overnight, they would still be wet in the morning. I explained that it is not recommended to wash overnight because once the cycle is complete, it needs to have the door open to release the steam and not let condensation build up."

Tech assist for JL

"Upon arrival made adjustments to the burner head and the igniter, it is now igniting and turning on."

Order Icemaker; ordrng 1 W11658802 (Icemaker)

Order control board; ordrng 1 W11603810 (Control board) and 1 W11652038 (Harness)

Order parts ; ordrng 1 W11603810 (Control) and 1 W11652038 (Lower harness) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor)

Found bad motor. ; ordrng 1 W11364931 (Motor)

Check unit units at temperature and freezing food all operation worked as design

Order part and reschedule ; ordrng 1 W11087434 (IM)

order parts 2wgt; ordrng 1 W11559968 (fan motor) and 1 WP2169142 (evaporator fan blade)

chexckec and cleared float swich and all function ok

replaced all parts

replaced bl;owers and will need control; ordrng 2 w11448961 (control)s

installed parts that customer had

Checked and found customer has a electrical issue all the lights in the house flickered mainly the electrician

bad compressor dl auth# is; ordrng 1 w11557425 (compressor) and 1 W11109499 (drier-tube)

replaced bad control

"Ran diagnostic, bubble test and used gas leak detector, all unit functions checked ok at this time"

upon arrival customer advised builder is replacing unit and does not need service any longer.

replaced broken actuator and ran test cycle. test ok; used 1 W11481722 (ACTUATOR) from stock

Found faulty control. Removed and replaced oven control and sensor. Checked operation

removed stuck cube from icemaker shut off arm and ran harvest and fill test. test ok

Upon arrival turned on all burners and oven everything looks good no gas smell was detected advise customer to monitor it for the next days

Replaced valve went into diagnostic unit working as designed no leaks

Replaced cooktop and door handle unit is working as designed

Upon arrival control was DMG reordering control; ordrng 1 W11608056 (Control)

"Upon arrival no power to unit turn off and on breaker and unit turned on . After a couple of minutes of using it , it turned off again sr#7740683597; ordrng 1 W11659257 (Console) and 1 W11649136 (Control)"

Upon arrival dryer not heating igniter turning on then right off ordering parts; ordrng 1 WP338906 (Sensor) and 1 WP3392519 (Fuse) and 1 WP3387134 (Fuse) and 1 W11050897 (High limit) and 1 279311 (Igniter) and 1 WPW10328463 (Coils)

Upon arrival went into diagnostics fixed loose wire to heater & advised customer to use rinse aid unit working as designed

replaced faulty water valve and housing assy. and ran test cycle. test ok

Service dryer ran test all operations normal.

tightened loose freezer door upper door hinge screws and resealed door gasket and checked operation. ck ok

replaced bad latch

Reschedule. Maintenance is not available at certain hour. Tech. informed CSR; saved tckt

Customer said unit is working ok. No problem

Checked unit and it is working ok. Can not duplicate the problem

"Need igniter, coil and Sensor, Radiant; ordrng 1 686590 (Igniter) and 1 W10328463 (coil) and 1 338906 (Sensor, Radiant)"

re-connected loose compressor start relay wiring connector and checked operations. ck ok

reconnected pump and checked allnfunction

Realigned rum and checked all function

Replaced front panel

Replaced switch

"I replaced the damper and cover, checked ok"

Checked unit and drain pump is not working ; ordrng 1 W10730972 (Drain pump)

Checked unit and pump and motor is not working ; ordrng 1 W11665769 (Pump and motor)

"Checked unit and unit was full of suds, customer is using too much soap and running the unit with cold water,I explained to customer on how to use the unit correctly, unit checked ok"

"I ran a diagnostic no error codes found unit went through fine on the auto test, unit is working as it's designed, I refer the customer to contact customer service, because I tried to teach him on how to use the unit correctly and customer said I wasn't going that route I called tech line and documented with them. File#. 7740688059"

Diagnosed unit and found unit working fine at the time of service ran diagnostic unit checks ok

Diagnosed unit and found unit working fine at the time of service no leaks present

Diagnosed unit and found door switch not making contact adjusted freezer door ran and tested unit checksnok

Unit unrepairable. Compressor already previously worked on and baffle NLA and has appearance of water damage. Do not order. Send this to TPB; ordrng 1 W10233961 (Compressor) and 1 W10163483 (Baffle)

Found rotor loose and causing unit to make a grinding noise. Adjusted rotor and ran diagnostic test

Found door latch stuck in closed position. Adjusted door latch and checked operation. Unit is working fine.

Found bad LED/CONTROL; ordrng 1 WPW10677119 (Control) and 1 W11683243 (Led)

Diagnosed unit and found blower position facing the wrong direction adjusted ran and tested unit checks ok

Checked unit and housing is not working ; ordrng 1 W11172234 (Housing)

I replaced the door that was sent to customer and checked ok

While getting ready to replace control found wire disconnect reconnected unit tested properly

Diagnosed unit and found shorted panel ordered; ordrng 1 W11175576 (Control panel)

Do not order. Consumer will not allow repairs and calling store because of brand new product; ordrng 1 W11549461 (Motor) and 1 341241 (Belt)

Diagnosed unit and found no gas leaks checked and tightened all connections and leak tested unit checks ok

Found blown thermal fuse. Removed and replaced thermal fuse. Checked operation ; used 1 Wp3392519 (Thermal fuse) from stock

Found bad valves in compressor. Evacuated Freon from unit. Removed and replaced compressor and drier. Recharged system and tested

"Technician arrived at residence spoke to customer with respectK and immediately was attacked on her beliefs of Centerpoint stating that the range is the problem. OK take in consideration and proceeded to check unit which customer refuses for me to turn on gas to check unit and I immediately turned around and said maam I cant check the unit without gas supply if it is a leak so therefore I turn on gas and proceeded normal diagnosis and determine the unit is not leaking gas. It is burning combustion and I proceeded to turn off gas and walk to my truck to call Whirlpool safety and inform safety of my findings which customer wanted technician to wait on builder and shes like I cant believe youre leaving and youre not gonna wait on the builder. Im like maam Im gonna be in my truck on the phone with Whirlpool if he pulls up, you can inform him that Im outside on the phone with Whirlpool which the builder walks up to my truck and proceeded to tell me just how rude Mrs and husband are which that has nothing to do with the reason Im checking the unit. I reported all my finances and informed customer that she could call Whirlpool safety from this point on that the unit is working as designed she proceeds to cuss me out, etc. I ignore the cursing and I moved on to the next customer on my route with her being rude to me. I could have picked up my bag and left the premises, but I did not. I did my job with a CO monitor and she does not like what shes being told and dont wanna take what shes being told because shes saying it is a leak that centerpoint said the unit was the problem and thats it no matter what I said or checked it was not to her satisfactory because she is expecting technician check valves, technician, check, burners, technician, check regulator gas supply oven orifices everything that requires the flow of gas was checked. There is no gas leak on this particular unit unit is OK"

Replaced shorted lamp unit checks ok

Replaced shorted lamp unit checks ok

Ordering parts ; ordrng 1 W11240749 (Gasket)

Checked unit shelf is bent in the middle ; ordrng 1 WPW10486290 (SHELF-GLAS)

Replace parts unit tested properly

Replace parts unit tested properly

replaced faulty start switch and checked operations. ck ok; used 1 WPW10446920 (SWITCH-PTS) from stock

replaced sorted control board and checked operations. ck ok; used 1 W11620481 (CONTROL) from stock

Check unit only error codes unit is giving is for water valve failure ; ordrng 1 W11220230 (Water valve)

Replace light unit light came on properly

Replace parts unit tested properly

Replaced faulty manifold and burner. Unit is now working as intended. No leaks at this time

Checked unit and repaired bare spot in wire. Ran test cycle and unit checks ok.

I sealed in between liner and cabinet

Upon arrival i replaced control board. After replacement tested unit. Display is good unit is working as designed.

Upon arrival i diagnosed unit. After inspection compressor not coming on. Will need parts order.; ordrng 1 W11557671 (Compressor) and 1 W11546982 (Inverter box) and 1 W11109499 (Drier)

Upon arrival i replaced parts. After replacement i tested unit. Everything responding normally. Unit is working as designed. I made cusomer aware wall power switch to dishwasher has to be replaced to get electrician it took multiple time for switch to send power to unit and you can hear a sparky noise coming from switch. Unit is working as designed.