We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Porter, TX 77365
leonard
Job Details:
05/17/2024
rebooted control board and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77062
angel
Job Details:
05/17/2024
Sr 7739696217 spoke with whirlpool and was told not to order another ice maker and that the customer needs to send a receipt to whirlpool before they move forward with anything
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Humble, TX 77396
george
Job Details:
05/17/2024
refrigerato working normal and dispensing ice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Houston, TX 77016
george
Job Details:
05/17/2024
customer will call us if she decide to fix it. her refrigerato need freezer door and seal {2}
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB
Near Houston, TX 77044
george
Job Details:
05/17/2024
part to be order. she has exesive grease. has picture.; ordrng 1 W10138793 (fuse) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 w11552018 (control elec.) and 1 wpl8206232a (bulb.) and 1 W10754299 (magnetron)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Sugar Land, TX 77478
roosevelt
Job Details:
05/17/2024
Check and remove loose change between the basket and agitator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM
Near Houston, TX 77037
george
Job Details:
05/17/2024
not answer by customer. reschedule.; saved tckt
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Houston, TX 77036
Jordan
Job Details:
05/17/2024
Part order for housing previously returned back to the office.; ordrng 1 W11127357 (Housing)
We serviced a
JENN-AIR OVEN
Model JJW3830LL01
Near Houston, TX 77099
dadrick
Job Details:
05/17/2024
No power to unit couldnt check it properly ; ordrng 2 W11448961 (Control)s and 1 W11598124 (UI panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Houston, TX 77339
leonard
Job Details:
05/17/2024
checked unit and found rc evaporator drain clogged and frozen. cleaned dedris from p-trap drain tube and removed evaporator cover and defrosted and cleared drain trouph and drain line. ck ok
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Humble, TX 77346
leonard
Job Details:
05/17/2024
replaced shorted moisture sensor harness and checked operations. ck ok; used 1 WPW10298258 (sensor harness) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Tomball, TX 77375
Joshua
Job Details:
05/17/2024
"Ordering replacement cam , agitator, and control ; ordrng 1 W11170319 (Control) and 1 W10913953 (Actuator) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Conroe, TX 77385
Joshua
Job Details:
05/17/2024
"Replaced faulty cam drive and agitator, all functions checked ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Sugar Land, TX 77479
Edwin
Job Details:
05/17/2024
Customer cancel at door. No need for service.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Sugar Land, TX 77478
Edwin
Job Details:
05/17/2024
Upon arrival I replaced all parts. After replacement I ran unit diagnostic cycle. Everything worked good past no codes . Unit is working as designed.
We serviced a
KITCHENAID FREEZER
Model KRFC704FPS04
Near Sugar Land, TX 77498
Edwin
Job Details:
05/17/2024
Upon arrival I diagnosed unit. After inspection ran ice maker diagnostic did not past .I called techline because of big ice clumping block. Techline adviced service pointer w11539038. I'm ordering that kit control and ui.SR#7739115872; ordrng 1 W11533213 (Ui and control kit) and 1 W11557001 (Ice maker) and 1 W11683243 (Led module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Sugar Land, TX 77498
Edwin
Job Details:
05/17/2024
Upon arrival I diagnosed unit. After inspection unit cooling had been turn off from UI.The unit was cooling properly refrigerator and freezer side everything is good. Unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Missouri City, TX 77489
Edwin
Job Details:
05/17/2024
"Upon arrival I replaced parts. After replacement everything is good. I explain to customer about not using no more aluminum foil , and aluminum foil bin, and not putting anything at the bottom panel pictures attached. Unit is working as designed.SR#7739115418."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Fresno, TX 77545
roosevelt
Job Details:
05/17/2024
broken agitator; ordrng 1 W10821990 (agitator)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Missouri City, TX 77459
roosevelt
Job Details:
05/17/2024
Call TPPS and spoke with Deborah and advise her that customer I talked to the customer and customer don't want to stop the washer to adjust the clothes and advise her that she will be charged or service charged fee if called back for same problem Per debora To charge customer this lady is old and keep talking about her old the old washers how they worked sr number 7739 115 657
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Houston, TX 77089
Derrick
Job Details:
05/17/2024
"Check unit and ran a normal and regular cycle to find out unit unit is draining as designed customer was informed of possible overloading and the use of too much soap causing unit not to drain properly,,,unit is ok and working as designedcalled TPs and spoke with"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Atascocita, TX 77346
leonard
Job Details:
05/17/2024
replaced stripped rotor screw and ran test cycle. test ok; used 1 w10752189 (screw) from stock
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, TX 77044
george
Job Details:
05/17/2024
im adjuted the ice size. diagnostic pass. has no filter.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Manvel, TX 77583
roosevelt
Job Details:
05/17/2024
Adjusted top rack
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Sugar Land, TX 77479
roosevelt
Job Details:
05/17/2024
replaced broken parts
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Houston, TX 77045
roosevelt
Job Details:
05/17/2024
replaced bad valve dl auth# is w1b92n1nl2
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Montgomery, TX 77356
John
Job Details:
05/17/2024
changed out acuater and pully unit checked out
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77060
george
Job Details:
05/17/2024
reschedule by customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS06
Near Spring, TX 77381
Joshua
Job Details:
05/17/2024
Replaced faulty evap cover and control. All functions checked ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS00
Near Cypress, TX 77429
Sarom
Job Details:
05/17/2024
Replaced evaporator for seal system
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW0
Near Houston, TX 77099
Jordan
Job Details:
05/17/2024
"Diagnosed washer that wont stop draining. Found kinked water level sensor. Recalibrated washer, unit running properly."
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw3
Near Houston, TX 77071
Jordan
Job Details:
05/17/2024
"Installed new motor (W10890624), and capacitor (W11428524) for unit with basket speed fault."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS
Near Tomball, TX 77377
Joshua
Job Details:
05/17/2024
Ordering new oven regulator ; ordrng 1 W10861656 (Regulator)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS00
Near Cypress, TX 77429
dadrick
Job Details:
05/17/2024
Assist tech
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Dickinson, TX 77539
donnie
Job Details:
05/17/2024
Bottom drawers are hard to pull out. Removed drawers and retainer shelf. Used food grade silicone spray on drawers and retainers. Operations are correct now
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Dickinson, TX 77539
donnie
Job Details:
05/17/2024
Error code f1 e0 need Erc; ordrng 1 W11594224 (Erc)
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Conroe, TX 77301
John
Job Details:
05/17/2024
checked unit out took unit apart unit had alot of soap build up on tub let cust know to use afresh to try to get build up out
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Conroe, TX 77301
John
Job Details:
05/17/2024
checked unit out vent has an issue cust to contact builder
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Richmond, TX 77469
Russell
Job Details:
05/17/2024
replaced baffle. unit tested ok.
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Spring, TX 77386
Osiel
Job Details:
05/17/2024
"replaced burner head & cap but discovered bad igniter - need ASSEMBLY, ORIFICE HOLDER ; ordrng 1 W11337062 (HOLDER-ORF) and 1 W11580024 (IGNTR-SURF)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Houston, TX 77077
raul
Job Details:
05/17/2024
"Replaced gearcase, motor, cam, actuator, belt, capacitor, lid latch and control board, and wash plate."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
raul
Job Details:
05/17/2024
Will need Freezer door and ice door ; ordrng 1 LW10913113 (Freezer door) and 1 W11678832 (Ice door separator) and 1 W11397167 (Retainer)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Conroe, TX 77304
John
Job Details:
05/17/2024
changed out timer and knob unit checked out
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near The Woodlands, TX 77354
John
Job Details:
05/17/2024
changed out mag and inverter unit checked out w1b9af1nl2
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77082
raul
Job Details:
05/17/2024
Will need a console ; ordrng 1 W11620706 (Console)
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS20
Near Richmond, TX 77406
raul
Job Details:
05/17/2024
Will order new console. ; ordrng 1 W11600370 (Console)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Richmond, TX 77406
raul
Job Details:
05/17/2024
"Will need drum, belt, pulley, blower wheel and roller support. ; ordrng 1 W10899578 (Drum) and 1 WP694089 (Blower wheel) and 1 279827 (Motor) and 1 341241 (Belt) and 1 WP691366 (Pulley) and 3 349241T (Roller support)s"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Richmond, TX 77406
raul
Job Details:
05/17/2024
Will need control board ; ordrng 1 W11342846 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77303
John
Job Details:
05/17/2024
part order; ordrng 1 w11671282 (motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB3
Near Booth, TX 77469
Russell
Job Details:
05/17/2024
"took unit down from OTR. replaced mag, cap, diode, and trans. unit tested ok. REPAIR REQUIRES 2X LABOR.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Tomball, TX 77375
Joshua
Job Details:
05/17/2024
"Confirm with customer last visit , with control replacement and fan replacement corrected cooling issue"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77005
derrick
Job Details:
05/17/2024
Reschedule to go back with C02 meter; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Houston, TX 77089
angel
Job Details:
05/17/2024
Order number 1538716284 is for the burner caps sr 7739089172 is for the rack it is currently on back order any parts update questions customer will need to call whirlpool at 1-800-253-1301
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near La Marque, TX 77568
angel
Job Details:
05/17/2024
Replaced faulty strike all ok no problems
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS01
Near Houston, TX 77071
Jordan
Job Details:
05/17/2024
Installed new burners for unit not lighting properly. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Conroe, TX 77304
james
Job Details:
05/17/2024
Order parts reschedule with customer; ordrng 1 W11026866 (panl-cntrl)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near League City, TX 77573
donnie
Job Details:
05/17/2024
Replaced led lights. Operations are correct now; used 3 W11632139 (Lights) from stock
We serviced a
WHIRLPOOL COOKTOP
Model WOD93EC0AE01
Near League City, TX 77573
donnie
Job Details:
05/17/2024
Got stainless control instead of black ice; saved tckt
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Sugar Land, TX 77478
Russell
Job Details:
05/17/2024
"replaced aux drain pump. recirc pump, sensor, valve and housing. unit tested ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77031
derrick
Job Details:
05/17/2024
Replaced worn cam and checked operation of unit ok
We serviced a
JENNAIR DISHWASHER
Model JDPSG244LS1
Near Houston, TX 77035
derrick
Job Details:
05/17/2024
Replaced damaged panel and checked unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77433
Sarom
Job Details:
05/17/2024
Unit has been replaced per management closing for trip fee only
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Houston, TX 77087
Derrick
Job Details:
05/17/2024
Order parts ; ordrng 1 W11513244 (Basket) and 1 W11481722 (Actuator)
We serviced a
MAYTAG WASHER
Model MHW5630HC
Near Houston, TX 77087
Derrick
Job Details:
05/17/2024
Check unit unit to find out operations working as design on arrival theres not an issue with operations unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Houston, TX 77069
Osiel
Job Details:
05/17/2024
replaced filter housing and address clipped water line by adding a fitting and eliminating leak - working as normal
We serviced a
MAYTAG WASHER
Model MGDB765FW0
Near Houston, TX 77095
Sarom
Job Details:
05/17/2024
No power to the home today. Customer will call in for reschedule ; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cypress, TX 77433
Sarom
Job Details:
05/17/2024
No power to the home today. Customer will call in for reschedule ; saved tckt
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near League City, TX 77573
donnie
Job Details:
05/17/2024
Need bezels for panel; ordrng 1 W10814133 (Bezel)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Houston, TX 77096
derrick
Job Details:
05/17/2024
Order drain pump; ordrng 1 W11497943 (Pump)
We serviced a
MAYTAG WASHER
Model MVW7232HC
Near Katy, TX 77450
martin
Job Details:
05/17/2024
"Tried to trouble shoot unit but its completely dead, power outage Will order control board,UI,lower harness,drain pump n ,lid latch ; ordrng 1 W11419171 (Control board) and 1 W11700916 (Lid lock) and 1 W11396717 (Drain pump) and 1 W11478526 (UI console) and 1 W11568984 (Lower harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ
Near Fulshear, TX 77441
martin
Job Details:
05/17/2024
"Installed new console and control board Not able to use all buttons as designed Does not allow me to get into diagnostics. The start button does not respond and the cancel button acts like the start button Called tech line to document SR#7739116640, described the issue and informed them that control board and console have been replaced 2 times already but get same issue. Unit is able to run when pressing the cancel button to start machine. But not able to enter diagnostics 1,2,3 ..Per tech line its console issue and to get with parts distribution. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Katy, TX 77494
martin
Job Details:
05/17/2024
Replaced spray arms
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
martin
Job Details:
05/17/2024
Replaced control board and ice maker
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brookshire, TX 77423
martin
Job Details:
05/17/2024
"Replaced heater,timer,knob and cut off"
We serviced a
WHIRLPOOL DRYER
Model MGD4500MW1
Near League City, TX 77573
angel
Job Details:
05/17/2024
Ran vent test and unit failed customer will need to have the vent cleaned professionally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Kemah, TX 77565
angel
Job Details:
05/17/2024
Had to correct filter being jammed cleared air from line and retested unit all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Cypress, TX 77433
Sarom
Job Details:
05/17/2024
No power to the home today. Customer will call in for reschedule ; saved tckt
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cypress, TX 77433
Sarom
Job Details:
05/17/2024
No power to the home today. Customer will call in for reschedule ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Montgomery, TX 77316
james
Job Details:
05/17/2024
Checked unit and replaced warped fresh food evap drain pan. Unit checks ok.
We serviced a
KITCHENAID OVEN
Model KOCE507ESS08
Near Montgomery, TX 77316
james
Job Details:
05/17/2024
Order parts reschedule with customer f1e5replaced shorted oven door latch2 man w/ JP2wgt; ordrng 1 W11346197 (MAGNETRON) and 1 W11325604 (NVERTER) and 1 W11325786 (CNTRL-ELEC) and 1 W11179310 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Conroe, TX 77384
james
Job Details:
05/17/2024
Order parts reschedule with customer; ordrng 1 W11172199 (basket) and 1 W11217817 (suspension)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near The Woodlands, TX 77354
james
Job Details:
05/17/2024
Assisted Tech JPuse auth W1B9AF1NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near The Woodlands, TX 77384
james
Job Details:
05/17/2024
Order parts reschedule with customer; ordrng 1 WPW10353552 (separator) and 1 WPW10287601 (seal)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Atascocita, TX 77346
leonard
Job Details:
05/17/2024
replaced broken and leaky dispenser and ran test cycle. test ok; used 1 W10861000 (dispenser) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Humble, TX 77396
leonard
Job Details:
05/17/2024
order part 2wgt; ordrng 1 W11162042 (filter housing)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2778EEZ00
Near Humble, TX 77338
leonard
Job Details:
05/17/2024
defrosted frost build up around freezer fan motor and resecured loose defrost bi-metal to suction line and adjusted defrost mode to every 8 hrs in diagnostic menu. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77074
derrick
Job Details:
05/17/2024
Replaced motor and lower harness. Could not check completely with no water connection
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Rosharon, TX 77583
derrick
Job Details:
05/17/2024
Replaced shorted control and valve and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model WTW8120HW0
Near Rosharon, TX 77583
derrick
Job Details:
05/17/2024
Order drawer; ordrng 1 W11413340 (Drawer)
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L
Near Dickinson, TX 77539
angel
Job Details:
05/16/2024
Jennair wants to try another ice maker assembly ; ordrng 1 W11629269 (Ice maker)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Houston, TX 77063
Jordan
Job Details:
05/16/2024
Closing out for trip and diagnostics. Customer will return to there extended warranty for further service due to being unavailable any day before 5pm.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Houston, TX 77063
Jordan
Job Details:
05/16/2024
Ordering MW heating parts for unit not heating properly.; ordrng 1 W11495561 (Magnetron) and 1 W11545871 (Transformer) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode)
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Hockley, TX 77447
gary
Job Details:
05/16/2024
Per customer will need reschedule ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Magnolia, TX 77355
gary
Job Details:
05/16/2024
"Attempted sealed system repair, ordering replacement tubbing ; ordrng 1 W11678305 (Tube)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Montgomery, TX 77316
gary
Job Details:
05/16/2024
Ran diagnostics ordering replacement control ; ordrng 1 W11620481 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Montgomery, TX 77316
gary
Job Details:
05/16/2024
"Ran diagnostics, replaced faulty valve assembly all functions checked ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Montgomery, TX 77316
gary
Job Details:
05/16/2024
"Ran diagnostics, ordering replacement control baffle; ordrng 1 Wpw10479155 (Control)"
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW
Near Hockley, TX 77447
gary
Job Details:
05/16/2024
"Ran diagnostics, customer advised on restriction from main drain. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Houston, TX 77020
Allen
Job Details:
05/16/2024
Rory w/ techline sr 7739106372 unit has been sent to product review cap tube separated at top fzr liner customer has been advised
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Seabrook, TX 77586
angel
Job Details:
05/16/2024
Could not duplicate issue at this time customer to monitor unit and call back if issue returns