We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS
Near Montgomery, TX 77356
james
Job Details: 04/01/2022
Checked unit and replaced damaged right side panel. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77095
donnie
Job Details: 04/01/2022
"Condenser vibrating,put foam between condenser and base"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS2
Near Montgomery, TX 77356
james
Job Details: 04/01/2022
Order parts reschedule with customer3wgt; ordrng 1 WP2310139 (transformr) and 1 WPW10226156 (cntrl-elec) and 1 WP2313637 (grid-cuttr)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Houston, TX 77049
ben
Job Details: 04/01/2022
checked unit adjusted the drain hose and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77056
jerrell
Job Details: 04/01/2022
Service was scheduled incorrectly with wrong address and not able to contact customer for service with the number provided tech to close service ticket.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Manvel, TX 77578
Gary L
Job Details: 04/01/2022
Found faulty bulb replaced order parts
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Alvin, TX 77511
Gary L
Job Details: 04/01/2022
"Found faulty suspension rod, customers paid service fee"
We serviced a
WHIRLPOOL M/W OTR
Model WMH78019HZ05
Near Porter, TX 77365
leonard
Job Details: 04/01/2022
checked unit and found shorted magnetron and arced and damaged metal cavity. Called Tech line and spoke with Chris and deemed unrepairable as cavity is not replaceable. File#7733322566
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77304
james
Job Details: 04/01/2022
Checked unit and replaced fresh food door gasket and resealed. Unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77044
Louis R
Job Details: 04/01/2022
order parts listed; ordrng 1 W11417466 (electronic control) and 1 W11399437 (drain pump) and 1 W10913953 (actuator)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Montgomery, TX 77316
james
Job Details: 04/01/2022
Checked unit and adjusted ribon cable on back of UI. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Texas City, TX 77590
Gary L
Job Details: 04/01/2022
"Found faulty control board, replaced order parts"
We serviced a
WHIRLPOOL COOKTOP
Model WCG51US0DS00
Near Houston, TX 77044
Louis R
Job Details: 04/01/2022
order knobs.; ordrng 4 WPW10646805 (knob)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Atascocita, TX 77346
leonard
Job Details: 04/01/2022
order door 2man 2wgt with Donnie; ordrng 1 LW10913113 (dor-fip)
We serviced a
AMANA MICROWAVE
Model ADB1400AGB3
Near Porter, TX 77365
leonard
Job Details: 04/01/2022
"replaced shorted hv capacitor and blown fuse and broken lamp and checked operations. ck ok; used 1 8206232A (BULBLIGHT), 1 W10138793 (FUSE), and 1 W10850446 (CAPACITOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Clear Lake Shores, TX 77565
Gary L
Job Details: 04/01/2022
"Found faulty door and control board, replaced order parts unit is now working as intended"
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536GB00
Near Houston, TX 77339
leonard
Job Details: 04/01/2022
order part 2man 2wgt with Donnie; ordrng 1 W10467732 (pipe-mnfld) and 1 WPW10239017 (harns-wire) and 1 W10844471 (valve-brnr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Humble, TX 77339
Louis R
Job Details: 04/01/2022
0rder ice maker; ordrng 1 W11546935 (ice maker)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Humble, TX 77346
Louis R
Job Details: 04/01/2022
"won't power on. replaced elecronic control, retest ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Porter, TX 77365
leonard
Job Details: 04/01/2022
replaced shorted control board and ran test cycle. test ok
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Missouri City, TX 77459
roosevelt
Job Details: 04/01/2022
replaced broken glass door
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Conroe, TX 77384
james
Job Details: 04/01/2022
Checked unit unit and replaced weak freezer door brackets and pan stops. Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, TX 77338
Louis R
Job Details: 04/01/2022
"not heating well. replaced tstat. ran air flow test with meter, advised that vent system thru the roof is clogged and needs to be cleaned.; used 1 3387134 (tstat) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Shenandoah, TX 77385
james
Job Details: 04/01/2022
Order parts rreschedule with customer3wgt; ordrng 1 WPW10300024 (icemaker) and 1 WPW10312691 (air-baffle) and 1 W10884720 (harns-wire) and 1 WPW10309864 (divider)
We serviced a
AMANA FREEZER
Model ASI2575GRS08
Near The Woodlands, TX 77375
gary
Job Details: 04/01/2022
Ran diagnostics adjusted ice container properly into place and customer advised on unit functions. Checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Magnolia, TX 77355
gary
Job Details: 04/01/2022
Ran diagnostics ordering new chute and cupling assembly for ice container ; ordrng 1 Wp2220458 (Coupling) and 1 Wpw10293212 (Chute) and 1 Wp2198628seal
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Magnolia, TX 77355
gary
Job Details: 04/01/2022
Ran diagnostics adjusted dispenser motor shaft properly into place all functions checked ok customer advised on monitoring ice being dispensed
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77082
martin
Job Details: 04/01/2022
Needs recirculating pump with sensor and drain pump ; ordrng 1 W10825875 (Drain pump)
We serviced a
KITCHEN AID ICEMAKER
Model n/a
Near Houston, TX 77055
jerrell
Job Details: 04/01/2022
Ice machine service cleaning.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Katy, TX 77450
martin
Job Details: 04/01/2022
PER CUSTOMER JUST DROP OFF INSIDE MAIL BOX
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Katy, TX 77493
martin
Job Details: 04/01/2022
Replaced housing and pipe. Tightened all screws that could potentially make noise. Ran machine and working as intended. To me does not make noise to warranty any further repairs. NOTE: CUSTOMER STILL NOT SATISFIED Called whirlpool to document. SR# 7733327692
We serviced a
KITCHENAID VENTHOODS
Model KVUB606DSS4
Near Katy, TX 77494
martin
Job Details: 04/01/2022
REPLACED VENT HOOD MOTOR
We serviced a
WHIRLPOOL DRYER
Model MEDP575GW0
Near Houston, TX 77035
derrick
Job Details: 04/01/2022
Replaced bad motor and blower and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB03
Near Porter, TX 77365
leonard
Job Details: 04/01/2022
re-installed loose refrigerator door hanle and tightened loose set screws. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
ben
Job Details: 04/01/2022
order parts; ordrng 1 w11558182 (control) and 1 w11546681 (harness) and 1 W10384183 (thermistor)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Houston, TX 77077
jerrell
Job Details: 04/01/2022
Found that the customer do not have proper voltage to the dryer and the customer will need to contact maintenance to correct plug voltage.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Sugar Land, TX 77478
derrick
Job Details: 04/01/2022
Replaced broken water tube to ice maker and checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBL306ESS01
Near Magnolia, TX 77354
gary
Job Details: 04/01/2022
Ran diagnostics replaced different light module from previous call attempted to get authorization from Patricia at tpss but was denied.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204GPS
Near Houston, TX 77024
anthony
Job Details: 04/01/2022
Needs parts; ordrng 1 W11124384 (Pump) and 1 W11305303 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC
Near Magnolia, TX 77354
gary
Job Details: 04/01/2022
Call canceled at door unit was exchanged
We serviced a
JENNAIR WALLOVEN
Model JJW2830IL01
Near Cypress, TX 77433
donnie
Job Details: 04/01/2022
"Pulled double wall oven, replaced both cool down blowers. Operations are correct now"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Magnolia, TX 77354
gary
Job Details: 04/01/2022
"Ran diagnostics, customer advised on issue with length of vent in home unit checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model CAE2795F01
Near Pearland, TX 77581
johnny
Job Details: 04/01/2022
Found faulty control and broken latch replaced parts unit is working as intended no issues found at this time
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Houston, TX 77096
anthony
Job Details: 04/01/2022
Replaced faulty led assembly all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Houston, TX 77057
anthony
Job Details: 04/01/2022
Adjusted rear panel and tested. there is a noise coming from the liner from refrigerant flowing but this is normal and there isnt anything that can be done customer calling to see if they will offer a replacement
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Richmond, TX 77406
martin
Job Details: 04/01/2022
REPLACED FREEZER DOOR AND ICE CONTAINER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Houston, TX 77094
jerrell
Job Details: 04/01/2022
Need to order ; ordrng 1 W11130444 (Ice maker) and 1 W10341320 (Valve) and 1 W10498992 (Valve)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Fulshear, TX 77441
martin
Job Details: 04/01/2022
Arrived to customer home and reinstalled oven to begin replacing MW control board. The control board was not the correct one. Will have office send to product research and order correct one ; saved tckt
We serviced a
WHIRLPOOL LAUNDRY
Model MVWC565FW2
Near Tomball, TX 77377
gary
Job Details: 04/01/2022
Ran diagnostics ordering complete new control and drain pump ; ordrng 1 W11399433 (Control) and 1 W11399437 (Pump)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Cypress, TX 77429
donnie
Job Details: 04/01/2022
"Replaced fm valve assy,control board and all three igniters"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Richmond, TX 77469
raul
Job Details: 04/01/2022
I ran a diagnostic and didnt find any error codes. Customer explained to me that she open the door and when she closed it; the dishwasher never started again. I explained to customer that when door is open she will need to press start again.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Spring, TX 77382
kayla
Job Details: 04/01/2022
Trip and diagnose covered. Needs new element. Mr refused estimate since he has home warranty. Estimate 144.34 for part and labor
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Spring, TX 77382
kayla
Job Details: 04/01/2022
Compressor humms all sounds normal. All operations are correct.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Pearland, TX 77584
johnny
Job Details: 04/01/2022
Found faulty wire harness replaced harness unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Houston, TX 77083
raul
Job Details: 04/01/2022
Upon arrival the unit was working fine. I inspected for any water leaks and didnt find any.
We serviced a
WHIRLPOOL OVEN
Model n/a
Near Spring, TX 77382
kayla
Job Details: 04/01/2022
"Needs new thermistor and sensor.. may need new ctrl board but the electronics are discontinued. Estimate 549.86 for other parts, labor, and service fee. Mr paid service fee 140.67 with Cc authorization # 24165P"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Pearland, TX 77584
johnny
Job Details: 04/01/2022
7733329850Customer complaining about noise from unit advised customer noises are normal due to functionality of unit advised Tech Line unit is working as intended
We serviced a
WHIRLPOOL OVEN
Model SB130PER0
Near Houston, TX 77083
raul
Job Details: 04/01/2022
Customer had a notice from center point that they had a gas leak. Parts are discontinued
We serviced a
AMANA DRYER
Model NED4655EW1
Near Spring, TX 77389
kayla
Job Details: 04/01/2022
"CUSTOMER AT FAULT DUE TO NOT MAINTAINING THE LINT AFTER EVERY LOAD. MAINTENANCE AND MANAGEMENT NOTIFIED TO ADVISE CUSTOMER WE WILL NOT BE SERVICING IT AGAIN IF THIS ISSUE CONTINUES WITH LINT. UILD UP IN LINT CATCHER, BLOWER WHEEL, BULK HEAD... ONLY FIRST REPLACEMENT IN WARRANTY. REPLACED ELEMENT AND THERMOSTAT CUT OFF. ALL OPERATIONS ARE CORRECT NOW.; used 1 279816 (Cut off thermal), and 1 279838 (Element) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Houston, TX 77008
ben
Job Details: 04/01/2022
checked unit adjusted the fill tube to the ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/01/2022
customer has a cosmetic issue all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM
Near Richmond, TX 77407
raul
Job Details: 04/01/2022
Replaced fridge door and nameplate
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77024
anthony
Job Details: 04/01/2022
Reset control and retested unit all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Houston, TX 77027
ben
Job Details: 04/01/2022
checked unit ran a test cycle the element is cycling on and off by the tstats the unit checked ok
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Fulshear, TX 77441
raul
Job Details: 04/01/2022
Assisted My; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Pearland, TX 77584
johnny
Job Details: 04/01/2022
Found faulty rails replaced rails unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near La Marque, TX 77568
johnny
Job Details: 04/01/2022
Found faulty water valve related valve unit is working as intended no issues found at this time ; used 1 W10869800 (Water valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near Seabrook, TX 77586
johnny
Job Details: 04/01/2022
Found unit not going into defrost part order no return date ; ordrng 1 Wireharness (W10637660)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Shenandoah, TX 77385
james
Job Details: 04/01/2022
Checked unit and adjusted and added shim to top unit cover. Cover was dragging on hinge and making the squealing noise . Unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Spring, TX 77373
kayla
Job Details: 04/01/2022
Replaced part for recall.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Spring, TX 77388
kayla
Job Details: 04/01/2022
Needs sealed system repair. Mrs refused estimate and will purchase new. Mrs paid service fee 140.67 with check # 597
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Sugar Land, TX 77498
roosevelt
Job Details: 04/01/2022
bad evap. harness and customer will needs to defrost unit 24 hrs before i return for repaires; ordrng 1 W11033168 (harns-wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/01/2022
ajusted bottom cover or pan on refrigerator
We serviced a
MAYTAG DRYER
Model MGD8630HC0
Near Houston, TX 77063
ben
Job Details: 04/01/2022
replaced the door hinge
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Cypress, TX 77433
kayla
Job Details: 04/01/2022
Replaced part. Rebooted unit. Ran diagnostics. All operations are correct. Mrs paid balance 190.60 with Cc authorization #
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Sugar Land, TX 77479
derrick
Job Details: 04/01/2022
Replaced control and checked operation of unit ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS0
Near Sugar Land, TX 77478
roosevelt
Job Details: 04/01/2022
replaced bad damper
We serviced a
KITCHEN AID OVEN
Model KEBS207SSS
Near Missouri City, TX 77459
roosevelt
Job Details: 04/01/2022
bad element; ordrng 1 WP9760774 (elmnt-brol)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Missouri City, TX 77459
roosevelt
Job Details: 04/01/2022
checkec and water was off turned on and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Missouri City, TX 77459
derrick
Job Details: 04/01/2022
Consumer air gap clogged and needs to be replaced. Operation of unit ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Sugar Land, TX 77479
derrick
Job Details: 04/01/2022
Order parts; ordrng 1 W11185701 (Gear case) and 1 W10905022 (Clutch) and 1 W10905025 (Slider)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77345
leonard
Job Details: 04/01/2022
assisted Ken
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Houston, TX 77036
anthony
Job Details: 04/01/2022
Recalibrated unit and retested unit. Filled unit with water and water level is okay
We serviced a
KITCHEN AID OVEN
Model KDRS463VSS03
Near Houston, TX 77036
anthony
Job Details: 04/01/2022
Adjusted door to close properly all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near West University Place, TX 77005
anthony
Job Details: 04/01/2022
Tested unit and recalibrated could not find water leak at this time customer to monitor unit and call back if problem returns
We serviced a
MAYTAG WASHER
Model MVWC700VW1
Near Houston, TX 77027
ben
Job Details: 04/01/2022
checked unit found the gearcase noisey the customer declined the repair
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77345
Louis R
Job Details: 04/01/2022
not cooling. replaced evaporators and compresser. then found unrepairable leak on suction line in freezer. LV confirmed with techline.auth# K129C70NL2
We serviced a
[UIS # 374051] DISHWASHER
Model JDB1105AWS
Near Houston, TX 77007
ben
Job Details: 04/01/2022
checked unit the customer will run cleaner through the unit
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508HPS0
Near Houston, TX 77005
anthony
Job Details: 04/01/2022
Reset control and tested unit all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Grangerland, TX 77302
james
Job Details: 04/01/2022
"Checked unit and replaced shorted control board, evaporator harness and thermistor. Unit checks ok."
We serviced a
WHIRLPOOL COOKTOP
Model W5CG3024XS01
Near Missouri City, TX 77459
roosevelt
Job Details: 04/01/2022
"defective harness needs to order new 1; ordrng 1 WPW10256071 (harns-wire), used 1 WPW10286646 (HARNESS) from stock"
We serviced a
JENNAIR WALLOVEN
Model JJW2830IL01
Near Cypress, TX 77433
kayla
Job Details: 04/01/2022
Helped DO uninstall unit to replace parts. Reinstalled unit. Ran diagnostics. All ops correct.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near League City, TX 77573
Gary L
Job Details: 04/01/2022
Found faulty Icemaker replaced Icemaker unit is now working as intended
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77041
jerrell
Job Details: 03/31/2022
Ran diagnostics reset controls all test normal
We serviced a
JENNAIR REFRIGERATOR
Model JFC2089BEP01
Near Houston, TX 77082
martin
Job Details: 03/31/2022
; ordrng 1 WPW10677146 (CONTROL BOARD) and 1 W11346623 (FILTER HEAD) and 1 WPW10224292 (HARNESS with thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Mont Belvieu, TX 77523
ricky
Job Details: 03/31/2022
"found door warped, need door; ordrng 1 w10642551 and 1 w10642554"
We serviced a
AMANA WASHER
Model NTW4516FW
Near League City, TX 77573
miguel
Job Details: 03/31/2022
checked over unit. found no failer codes stored. reset cntrl. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW
Near Conroe, TX 77384
james
Job Details: 03/31/2022
Checked unit for error codes and none found. Adjusted front suspension rods. Ran auto test cycle and manual cycles and unit checks ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Conroe, TX 77384
james
Job Details: 03/31/2022
Order parts reschedule with customerTechnical Service Pointer #: W116064092wgt; ordrng 12 W11484836 (LED Module)s
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Mont Belvieu, TX 77523
ricky
Job Details: 03/31/2022
found and cleared air draft and cycled