"Ran diagnostics, removed errors, reset controls and customer advised on monitoring."

Inspected the unit and found bad drain pump. ; ordrng 1 W11542867 (Recirculating pump) and 1 W11539855 (Drain pump)

"F8E4 overflow switch open Float switch Tray at the bottom of the dishwasher has water inside of it engaging the float switch emptied out the water out of the tray and Ran diagnostic test on unit everything is operating and functioning properly without anything leaking under the unit but there was excessive suds inside of the unit without even putting any soap inside of the unit. I started a regular wash cycle at 2:40 to watch the unit for leaks and checking to make sure everything is good underneath the unit to figure out why it keeps filling the float switch tray underneath the unit let it run Until 3:15 and there is 0 leaks from any components under the unit Case#22118025Spoke with Techline and let them know the issues that were happening and how many times Ive ran multiple cycles on it and have not found any components leaking underneath the unit and if theres an excessive amount of suds inside of the unit without putting any soap inside of there Techline advise that the reason that this issue keeps on occurring is because the soap suds are drying inside of the unit and then the customer loads it again and puts another pod and after it happens multiple times it is a buildup of soap and the customer needs to run cleaning cycles through it once to twice every two weeks to avoid this issue from continuously happening and also advise the customer to try and change soaps possibly to a liquid so that she can control the amount of soap going into the unitOther than that, the unit is operating as designed everythings good to go no leaks and everythings functioning properly"

Changed motor and noise still exist. Reinstalled old motor and advised customer of problem. Unit needs the Gearcase. Customer refused estimate

Found open thermal fuse. Removed and replaced thermal fuse. Checked vent hose and tested; used 1 Wp3392519 (Fuse) from stock

found and replaced shorted parts

Reinstalled and rewired terminal block found that the customer will have to call a liscenced electrician to correct the issue.

Check unit all functions working properly called tech line only error code in unit is F0E5 advised customer on how to properly use unit Case number 22117772

"Check unit found Assembly, Tubing bent an cracked on front two burners gas is leaking out when unit is on advised customer NOT TO USE UNIT also unplug an disconnect gas line customer said he will replace place unit"

Found no washers in fill hoses. Installed washers in fill hoses and tested.

Found fitting for water dispenser cracked. Cut out fitting and replaced fitting. Checked operation ; used 1 8201815 (Connector) from stock

Rc freezing. Ordering damper; ordrng 1 W11645127 (Diff)

Unit runs non stop. Need new pcb; ordrng 1 W10866116 (Pcb)

"Upon arrival and after diagnosing, I noticed that the drain pump wire came loose, causing the unit to give the F9E1 error code. After securing the connection properly the unit drained the water and passed a diagnostic cycle. The unit is now working properly as designed."

F9e1 drain error and f7e7 error. Found pcb not sending proper power to pump but also found pump bracket broken. Also speed of spin does not reach proper rpms; ordrng 1 W11735316 (Pcb) and 1 W11395618 (Cap) and 1 W11399437 (Pump)

Found heater element working as designed. Ran diagnostic test and advised customer to adjust water heater a little hotter and to use rinse aid. Checked operation and function

ordering parts unit making noise; ordrng 1 W10396034 (motor) and 1 W11231979 (wheel blower) and 4 W10314171 (roller)s

Replaced belt ran test all operatoins normal.; used 1 341241 (Belt) from stock

blown cut off; ordrng 2 279973VP (cutoff-tml)s

Need approval for parts and labor. Order parts reschedule with customer; ordrng 1 W11165546 (valve) and 1 W10838672 (CONSOLE) and 1 W11401712 (CNTRL-ELEC)

Checked unit and adjusted icemaker fill tube extention. Ran test fill and unit checks ok and no leak detected.

Order parts reschedule with customer.; ordrng 1 WP2315549 (evap fan motor)

Switch and element are both defective and causing the unit to trip breaker when getting turned onParts needed is front right Element $224.58 and switch $106.35 plus $350 labor the total after taxes is $737.11Cuatomer will call office if they want to proceed with repair

"Ran diag and found no errors. Drain line coming off slightly causing a small leak, also found washer was not leveled and instructed the customer on loading"

"upon arrival unit had no power, upon opening the console saw shorted parts, ordering parts ; ordrng 1 W11130428 (console) and 1 W11479877 (control b.) and 1 W11032875 (latch)"

"upon arrival unit was not leveled and a off balance pause code in fault history, ran a drain and spin cycle and calibrated unit, adjusted level feet to center the basket. all operations normal job completed"

upon arrival unit heated perfectly fine and cycled on an off 4 times with the igniter working properly. took off back to see lint clogged on dryer.IVAN WAS OUT HERE FOR SAME ISSUE IF CUST CALLS BACK FOR SAME ISSUE SERVICE FEE REQUIRED. not claiming anything for IS CB

Found f9 e0 code for miswired unit or voltage issue. Found 240 volts at outlet for oven. ; ordrng 1 W11764615 (Oven control)

Found unit stuck in drain mode. Reset control by pressing and holding start button. Ran recalibration and tested

upon arrival unit would not heat ordering parts ; ordrng 1 W10185981 (timer) and 1 686590 (igntr) and 1 3387134 (therm) and 1 3392519 (fuse)

upon arrival there was small ice cubs in bin ordering parts; ordrng 1 W10665178 (power sup) and 1 W11701692 (control b.) and 1 W10790783 (control) and 1 w11255718 (valve) and 1 W11701690 (ui) and 1 W11554919 (icemaker)

"upon arrival harness was broken, ordering parts ; ordrng 1 W11729561 (lower harness) and 1 W11734311 (control)"

upon arrival unit was unbalanced and act was stuck ordering parts ; ordrng 1 W11747991 (control) and 1 W11398781 (act) and 1 W11162560 (cap)

Inspected the unit and found bad control board will need to replace. ; ordrng 1 W11607637 (Control board) and 1 W11481722 (Actuator)

upon arrival unit suspension was out needs new part; ordrng 1 W11171694 (suspensi?n)

Customer did not have any power going into the unit at all went outside and the customer had multiple breakers tripped off due to a recent power surge after resetting the breakers everything was powered on and working properly

Unit not cooling. Low pressures no frost pattern; ordrng 1 W11189542 (Precooler) and 1 W11557671 (Compressor) and 1 W11109499 (Drier) and 1 W11546692 (Evaporator)

Will need heater element and sensors ; ordrng 1 WP8544771 (Heater element) and 1 280148 (Thermal cut off) and 1 W10909685 (Thermal fuse) and 1 W11537215 (Control board)

Need to order ; ordrng 1 W10897719 (Valve) and 1 W11539855 (Pump)

Installed hinges ran test all options normal.

Installed compressor ran test all operations normal.

checked and reconnected loose wire on valve and all function ok

checked and leveled door and all function ok

Ordering parts; ordrng 1 W11333076 (Control) and 1 W11167902 (Evaporator cover)

Ordering parts to address the issue.; ordrng 1 W11683481 (CONTROL BOARD) and 1 W11647669 (CONSOLE)

ordering fan and control board ; ordrng 1 W11360243 (CONTRL-BOX Assembly) and 1 W11360536 (MOTOR-EVAP)

"cust says issue is still happening ordering parts; ordrng 1 W10834738 (control), states that autho needed"

Order part ; ordrng 4 W11632139 (Special Project #: S84638)s

Found faulty actuator. Removed and replaced actuator and capacitor. Checked operation

"Found heating element, loose wire connection"

Found broken agitator part order ; ordrng 1 W11510461 (Washplate) and 1 W11510462 (Cap) and 1 W11614636 (Agitator)

Replaced faulty light bulb. Unit is now working as intended no issues at this time ; used 1 W11520384 (Light bulb) from stock

Found faulty compressor part order ; ordrng 1 W11557425 (Compressor) and 2 W10913906 (Process tube)s

Found faulty insulation ; ordrng 1 W11467733 (Toe panel) and 1 W11038694 (Insulation) and 1 W10919858 (Insulation)

Replaced faulty igniter. Unit is now working as intended no issues at this time

Found faulty harness part order ; ordrng 1 W11643701 (Harness)

Need new board; ordrng 1 W11707168 (Board) and 1 W10833885 (Sensor)

"Ran diagnostic error code f9e1 present when arrived, clear deabri from drain filter all functions checked okay"

Removed door latch and fixed. Unit now working

Found pump harness cut. Fixed and now draining

Thermostat bad causing no heat. Replaced and working; used 1 WP3977767 (Therm) from stock

Found ice build up stopping fan from blowing air. Removed and all components tested properly. Unit working

"upon arrival washer would not spin but had power, adjusted drain pump wire and all operations normal, job complete"

Found belt came off pulley. Placed back on and unit functioning properly

"belt off motor pulley - reinstalled and tested, working as normal"

Upon arrival i replaced part. After replacement i tested unit. Unit completed cycle normally no longer in flood mode. Unit is working as designed.

Upon arrival i diagnosed unit. After inspection drain pump harness lose faulty. I connected and secured harness to drain pump. Tested unit passed draining. Unit is working as designed.

"Motor stuck, reset and cycled properly"

Found debris in between seal and drum dragging as unit spins causing noise

Replaced clutch assembly ran test all operations normal; used 1 W10721967 (Cam) from stock

Checked gas valve and checked gas pipe connection at valve. No gas to check leak. Seems like an installation issue.

Found unit stuck in drain mode. Rest control by holding start button. Ran recalibration and tested.

Found obstruction between drum and bulkhead. Removed obstruction from bulkhead. Checked operation

Found lights accumulated on blower wheel. Removed lint from blower wheel and adjusted motor assembly. Unit is working fine

Found rotor loose from stator. Reinstalled rotor and screw under stator. Ran recalibration and tested

"Freezer temp is -3 Degrees set on 0Refrigerator temp is 34 to 38 and set at 38 Said sometimes it will go up to 40 I advise the customer that the temperature is not always going to stay at one set temperature that the temperatures are going to fluctuate based on how often youre opening and closing the doors and as well as if youre not opening and closing the doors, the unit has to go through a defrost Mode and whenever its going Through that defrost mode, the temperatures are going to fluctuate as well other than that everythings cooling back down and temperatures are meeting their specifications all operations units operating as designed"

"F9E1 Drain pump fault Plug the unit in the wall and as soon as trying to start a cycle, it just tries to drain the drain pump buzzes and does not stop because it is locked up and cannot drain the water out. We ran in the unit through diagnostic testing and everything was functioning properly besides the drain pump.; ordrng 1 W10727777 (Drain pump)"

Installed parts ran unit through silt system. Checks evaporator started frosting over everything cooling properly now

Check unit found water turned off turned on unit tested properly

Replaced part unit tested properly advised customer

Replaced faulty control. Unit is now working as intended no issues at this time

Found faulty roller wheels that were causing unit to spray under the door. Part order ; ordrng 2 WPW10082868 (Wheels)s

Pre ID part. Ordering replacement Control-elec ; ordrng 1 W11795777 (Control-elec)

"No fault codes, ordering replacement High voltage components. Quoted customer 514.19 tax included. Customer approved ; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter)"

"Ran diagnostic, inverter flashing 4 lights. Reporting findings with techline. Customer purchase unit in September but didn't use unit until 3-4 weeks ago after construction was completed. Case# 22094878. ; ordrng 1 W11578205 (Compressor) and 2 W11504445 (5/4 connector)s and 2 W11506623 (5/5 conn)s and 2 W11506635 (Charging tube)s and 1 W11567406 (Evaporator) and 4 W11506619 (8/8 connector)s"

"Ran diagnostic, no fault codes at this time. Customer advised on replacing disposal. All unit functions checked ok at this time"

"Ran diagnostic, no fault found at this time. Reset icemaker. Customer advised on monitoring ice production"

Replaced faulty door hinges. All unit functions now check ok. Customer advised on monitoring unit.

JP to order locring fittings; saved tckt

Checked unit and replaced broken upper rack adjusterd. Unit checks ok.

Reset controls and unit checks ok and operations confirmed by customer.

Checked unit and adjusted icemaker fill tube extention. Unit checks ok.

"Ran diagnostic error code f9e1 present when arrived, clear history run test cycle completed with no errors advice customer about operation and to monitor breather that dw is connected to as they can get clogged"

"Ran diagnostic contacted techline sr 22092396, advice to replace ui. Sending quote for approval to replace ui.; ordrng 1 W11330971 (Ui)"

"Ran diagnostic, line 1 and 2 show 120v but when combined shows .237. Advice customer to contact an electrician to verify connection"

"Ran diagnostic replace faulty control, advice customer about hot water low pressure again, all functions checked okay"

"Ran diagnostic, secured lines 1 and 2 at house connection all functions checked okay"

Ran diagnostic ordering seal system and harness; ordrng 1 W11735041 (Compressor) and 1 W11748089 (Evaporator) and 1 W11126268 (Harness) and 1 W11594492 (Drier)

"Ran diagnostic, unit temperature 4?at fc, working properly at the time, last visit found a loose connection at compressor and ask maintenance to monitor as compressor wasn't turning on before adjusting the loose connection"

Unit is voided due to being a commercial unit case number 22058482; ordrng 1 341241 (Belt)