We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVPA3
Near Houston, TX 77019
Louis R
Job Details:
10/25/2024
Needs controls. Part NLA
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Rosenberg, TX 77471
Russell
Job Details:
10/25/2024
unable to separate basket from gearcase. unit will require complete tub replacement.; ordrng 1 W11219115 (tub) and 1 WP8533928 (screw) and 1 W11568797 (filter)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Richmond, TX 77469
Russell
Job Details:
10/25/2024
"unit needs idler, belt, and element.; ordrng 1 WP691366 (pulley-idr) and 1 341241 (belt,drive) and 1 279838 (element,heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Humble, TX 77338
Osiel
Job Details:
10/25/2024
"unit needs pump&motor , control board ; ordrng 1 w11025157 (Pump&Motor) and 1 w11087226 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM07
Near Houston, TX 77007
Louis R
Job Details:
10/25/2024
Heat & stretched door seal.
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near Houston, TX 77016
Gary L
Job Details:
10/25/2024
Removed ground wire from back of range. Set oven to bake at 500 degrees for 1hour. Reconnected ground wire and tested.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Houston, TX 77007
Louis R
Job Details:
10/25/2024
Fixed connection to control.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS2
Near Houston, TX 77009
Louis R
Job Details:
10/25/2024
Fixed loose panel & handle.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, TX 77008
Damarcus
Job Details:
10/25/2024
Customer canceled repairs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Porter, TX 77365
leonard
Job Details:
10/25/2024
"replaced restricted filter drier and vacumed system an recharged and checked operations. ck ok; used 1 W11109499 (DRIER-TUBE), and 1 W11506635 (COUPLER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Missouri City, TX 77459
Edwin
Job Details:
10/25/2024
Upon arrival I diagnosed unit. After inspection thermostat needed to be adjusted. After adjusting unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Conroe, TX 77302
John
Job Details:
10/25/2024
checked unit out ajusted mullion unit is correct now
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Stafford, TX 77477
roosevelt
Job Details:
10/25/2024
Checked and reconnected harness on plug and unit worked and heated up
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244PL1
Near Atascocita, TX 77346
Osiel
Job Details:
10/25/2024
assisted LV
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Galveston, TX 77550
donnie
Job Details:
10/25/2024
Ran unit through 2 max fill and drain. Water coming from wall drain.
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Galveston, TX 77554
donnie
Job Details:
10/25/2024
Calibrated top oven . Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Galveston, TX 77550
donnie
Job Details:
10/25/2024
"Defrosted freezer evaporator, replaced evaporator fan motor and wiring harness"
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Galveston, TX 77551
donnie
Job Details:
10/25/2024
"Replaced board and ui, operations are correct now"
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Galveston, TX 77550
donnie
Job Details:
10/25/2024
Replaced the front two burner tubes and the control assy.operations are correct now
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77051
george
Job Details:
10/25/2024
"Upon arrival, I inspected the unit and found error code F1E1. I will need to replace the control board.; ordrng 1 W11620481 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Houston, TX 77054
Louis R
Job Details:
10/25/2024
Found bad gasket.; ordrng 1 W11250318 (Gasket) and 1 W11250314 (Gasket)
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Houston, TX 77057
angel
Job Details:
10/25/2024
"Ran diagnostic, line 1 have no power, line 2 was showing 240v. Advice customer to contact an electrician to correct power issue"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS3
Near Houston, TX 77042
Jordan
Job Details:
10/25/2024
Rescheduling for 2 man unable to lower unit.; saved tckt
We serviced a
JENNAIR MICROWAVE
Model JMW3430DS03
Near Houston, TX 77042
Jordan
Job Details:
10/25/2024
Installed new console (W11236885) due to unit with stuck key. All operations are now correct.
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536GS00
Near Houston, TX 77079
Jordan
Job Details:
10/25/2024
Installed cooktop regulator (W11087445) due to gas smell. Unit now operating properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT550SAPZ00
Near Houston, TX 77072
Jordan
Job Details:
10/25/2024
Customer unavailable for service. Will return to install handle.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS3
Near Montgomery, TX 77356
John
Job Details:
10/25/2024
checked unit out fixed kinked drain line unit checked out
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Sugar Land, TX 77479
roosevelt
Job Details:
10/25/2024
"bad gearcase auth#; ordrng 1 w11449841 (gearcase) and 1 W11195971 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider), used 1 W10754448 (CLUTCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Missouri City, TX 77459
Edwin
Job Details:
10/25/2024
Upon arrival I diagnosed unit. Door latch locking and unlocking working normal. Customer stated she open door lid when in use. I reset control board. Ran diagnostic cycle unit completed. Unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rosharon, TX 77583
roosevelt
Job Details:
10/25/2024
Check and found customer electrician has wrong voltage and has to be rewired
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Rosharon, TX 77583
roosevelt
Job Details:
10/25/2024
replaced bad slider; used 1 W10734521 (SLIDER) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Houston, TX 77087
Derrick
Job Details:
10/25/2024
Replace all parts on washer and it is still not working. Call Tech line and this is put up for non-repairable customer was informed and given the information to contact his extended warranty provider unit is OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Stafford, TX 77477
roosevelt
Job Details:
10/25/2024
Adjusted and level freezer door and heated door seal all function worked and door is seal good
We serviced a
WHIRLPOOL COOKTOP
Model JGCP436HL00
Near Sienna, TX 77459
derrick
Job Details:
10/25/2024
Reschedule until builders uninstall; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Sugar Land, TX 77479
derrick
Job Details:
10/25/2024
Replaced shorted control and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Houston, TX 77074
derrick
Job Details:
10/25/2024
Order seal base; ordrng 1 W11095574 (Base)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Houston, TX 77098
derrick
Job Details:
10/25/2024
Relaxed shorted valve and checked operation of unit ok
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Houston, TX 77025
derrick
Job Details:
10/25/2024
Do not order until approved; ordrng 1 W10782269 (Door)
We serviced a
JENNAIR REFRIGERATOR
Model JBSS42E22L00
Near Missouri City, TX 77459
roosevelt
Job Details:
10/25/2024
bad icemaker; ordrng 1 w11629269 (ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Sugar Land, TX 77479
roosevelt
Job Details:
10/25/2024
Checked customer need to defrost unit drain is froze over all operation working ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near League City, TX 77573
donnie
Job Details:
10/25/2024
"Need door latch , pulley and belt; ordrng 1 279570 (Door latch) and 1 341241 (Belt) and 1 Wp691366 (Pulley) and 2 349241t (Rollers)s"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX00
Near Richmond, TX 77469
Russell
Job Details:
10/25/2024
replaced control as recomended by techline. evap fan is still blowing down not up. called techline again. NEED TO RESCHEDULE TO VIDEO FAN OPPERATION FOR TECHLINE TO SEND IT TO ENGINEERING. 7740107171.; saved tckt
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5036PS00
Near Richmond, TX 77469
Russell
Job Details:
10/25/2024
"unit is leaking from center valve stem. unit needs valve, and switch harness; ordrng 2 W11702872 (valve)s and 1 W11637584 (harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Richmond, TX 77469
Russell
Job Details:
10/25/2024
"ran diag, no codes. ran calibration. to test. cust has water softner. advised cust on reducing detergent use with soft water. also advised on load size and water level."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Houston, TX 77055
Damarcus
Job Details:
10/25/2024
Order part and reschedule ; ordrng 1 W11542867
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
Edwin
Job Details:
10/25/2024
Upon arrival I diagnosed unit. After inspection ice maker not harvesting. So I replaced bad ice maker from TS. Tested unit after replacement. Unit is working as designed. Customer mention about replacing unit i told him we only service repair units. Unit is working as designed.SR#7740193337; used 1 W11700250 (Ice Maker) from stock
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Rosharon, TX 77583
derrick
Job Details:
10/25/2024
Order valve and harness; ordrng 1 W11344433 (Harness) and 1 W11381267 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
derrick
Job Details:
10/25/2024
Replaced shorted control and checked operation of ok
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Houston, TX 77016
Gary L
Job Details:
10/25/2024
Removed ground wire from back of range. Set oven to bake at 500 degrees for 1 hour. Reconnected ground wire and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Houston, TX 77016
Gary L
Job Details:
10/25/2024
Refrigerator is working. Builder isnt sure if refrigerator was moved or if someone had repaired it. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Santa Fe, TX 77510
donnie
Job Details:
10/25/2024
Unit operations are correct at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Cypress, TX 77433
Sarom
Job Details:
10/25/2024
Need W11446916 grill; ordrng 1 W11446916 (grill)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Cypress, TX 77433
Sarom
Job Details:
10/25/2024
Reconnected pump and checked all function
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Houston, TX 77008
Damarcus
Job Details:
10/25/2024
Replace defective pump motor run service check everything working OK now
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cypress, TX 77433
Sarom
Job Details:
10/25/2024
Need dispenser; ordrng 1 W11198958 (dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77055
Damarcus
Job Details:
10/25/2024
"Replace all parts the unit is getting watered to the dispenser, but custom gonna need a water filter replace"
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Cypress, TX 77433
Sarom
Job Details:
10/25/2024
Replaced control
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Houston, TX 77051
Derrick
Job Details:
10/25/2024
Check unit to find roach in translation. Customer was informed of Whirlpools policy as far as getting repairs done he would need to get a professional exterminator and provide that receipt to Whirlpool. He would have to pay out of pocket for repairs. Unit unit is OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, TX 77018
Damarcus
Job Details:
10/25/2024
Replace defective compressor unit had no Cool working fine now
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77078
Osiel
Job Details:
10/25/2024
needs latch assembly and control board ; ordrng 1 w11307244 (Latch) and 1 w11603810 (Control Board)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Houston, TX 77044
Osiel
Job Details:
10/25/2024
Customer instruct - Advise customer to clean top inside of dispenser cavity to improve water flow to individual compartments
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW1
Near Houston, TX 77044
Osiel
Job Details:
10/25/2024
Quoted customer for gas burner assembly kit - will wait for customer approval
We serviced a
KITCHENAID FREEZER
Model KRFF577KPS02
Near Houston, TX 77069
dadrick
Job Details:
10/25/2024
Replace part unit tested properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Cypress, TX 77429
Sarom
Job Details:
10/25/2024
Reconnected control and reseted. Checked all function
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Cypress, TX 77429
Sarom
Job Details:
10/25/2024
Replaced belt
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77018
angel
Job Details:
10/25/2024
Ran diagnostic replace broken wheel. All functions checked okay
We serviced a
KITCHENAID FREEZER
Model KRFF577KPS02
Near Houston, TX 77069
dadrick
Job Details:
10/25/2024
Replace part unit tested properly
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Houston, TX 77070
dadrick
Job Details:
10/25/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Conroe, TX 77385
John
Job Details:
10/25/2024
checked unit out took shipping bolts out took unit apart made sure no damage at this point unit checked out dl number w1cknk0nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Conroe, TX 77304
John
Job Details:
10/25/2024
checked unit out fixed door gascket unit checked out
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Cypress, TX 77429
Sarom
Job Details:
10/25/2024
Replaced main
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Cypress, TX 77433
Sarom
Job Details:
10/25/2024
Replaced contril
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Fresno, TX 77545
roosevelt
Job Details:
10/25/2024
replaced bad pupm and motor
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Houston, TX 77074
george
Job Details:
10/25/2024
Assisted. DW
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Tomball, TX 77377
gary
Job Details:
10/25/2024
"Ran diagnostics, unit will need complete sump assembly replaced ; ordrng 1 W11416362 (Pump motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB0
Near Hockley, TX 77447
gary
Job Details:
10/25/2024
"Ran diagnostics, adjusted baffle from freezer section and customer advised on monitoring"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS
Near Porter, TX 77365
leonard
Job Details:
10/25/2024
order part 2wgt; ordrng 1 w11620722 (door glass)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77044
leonard
Job Details:
10/25/2024
replaced broken upper rack rail stop and checked operation. ck ok; used 1 WPW10082861 (STOP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Houston, TX 77031
Jordan
Job Details:
10/25/2024
Part order for filter bracket/cover due to unit not closing assembly properly.; ordrng 1 67006325 (Bracket) and 1 WP67006331 (Cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDMO1
Near Katy, TX 77494
Luis
Job Details:
10/25/2024
I replaced the ice maker kit and checked ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Katy, TX 77494
Luis
Job Details:
10/25/2024
"Checked unit and customer has everything broken on the upper rack, she said the unit is too cheap for her because everything breaks, after we had already explained to her on the previous visit on how to use unit correctly, customer is still putting huge pans on the bottom and when the spray arm above the pans rotates it hits on them and comes off, also customer loads a very heavy load on the top rack, and causes everything to fall apart because of the weight, the customer said if she could not load it the way she wants or use it the way she want she doesn't want it, I explained to customer I can replace the parts but if she's going to continue to using like that it's going to break again. Customer said she didn't want that, so I called tech line and documented with them and they said there's nothing we can do and to refer the customer to contact customer service File#. 7740193213"
We serviced a
JENN-AIR RANGE
Model JGRP548HL05
Near Katy, TX 77494
Luis
Job Details:
10/25/2024
Checked unit and I adjusted the burners and checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Webster, TX 77598
donnie
Job Details:
10/25/2024
Replaced freezer door with water lines and electrical through hinge. Board and cover assy
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Houston, TX 77024
angel
Job Details:
10/25/2024
Ran diagnostic replace damage panel. All functions checked okay
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Atascocita, TX 77346
leonard
Job Details:
10/25/2024
replaced shorted control panel and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Katy, TX 77493
Luis
Job Details:
10/25/2024
"Checked unit and I found junk stuck in the drain pump, I removed it and checked ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ5
Near Katy, TX 77493
Luis
Job Details:
10/25/2024
"I replaced the damaged panel and handle, checked ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Spring, TX 77380
Joshua
Job Details:
10/25/2024
"Replaced seal system components, recharged. All unit functions checked ok at this time"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Katy, TX 77493
Luis
Job Details:
10/25/2024
Checked unit and panel control is not working ; ordrng 1 W11600355 (Panel)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near League City, TX 77573
donnie
Job Details:
10/25/2024
Unit rebooted and working correctly now
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WFW560CHW4
Near Katy, TX 77493
Luis
Job Details:
10/25/2024
"Cancelled Per. OMAR, unit is working fine"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Houston, TX 77092
Damarcus
Job Details:
10/25/2024
Found suspension rods defected replace same part run service check working fine
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Conroe, TX 77304
John
Job Details:
10/25/2024
part order; ordrng 1 w11204395 (top)
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC0FS1
Near Conroe, TX 77302
John
Job Details:
10/25/2024
checked unit out took motor down unit pushed up on metal needs more screws then unit will check out
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS3
Near Cut and Shoot, TX 77303
John
Job Details:
10/25/2024
unit was infested called tpss talked with andrea reff7740114746
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Richmond, TX 77406
raul
Job Details:
10/25/2024
Replaced compressor unit is working now.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Porter, TX 77365
leonard
Job Details:
10/25/2024
replaced faulty suspension kit and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model JDRP436HL01
Near Atascocita, TX 77346
leonard
Job Details:
10/25/2024
un-installed unit and replaced noisy and faulty cooling fan and re-installed and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Humble, TX 77338
leonard
Job Details:
10/25/2024
replaced leaky dishwasher tub and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL04
Near Houston, TX 77019
Louis R
Job Details:
10/25/2024
Auth# J1CKNO1AL2 replaced bad evaporator and compressor