We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/25/2024
replaced sensor and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Arcola, TX 77583
roosevelt
Job Details: 01/25/2024
checked and all function worked ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Arcola, TX 77583
roosevelt
Job Details: 01/25/2024
replaced bad belt; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details: 01/25/2024
bad filter housing; ordrng 1 W11162042 (housing)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Fresno, TX 77545
roosevelt
Job Details: 01/25/2024
"replaced door seal; used 1 wp055980, and 1 w10861521 from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Roman Forest, TX 77357
leonard
Job Details: 01/25/2024
replaced shorted control board and broken door latch and ran test cycle. test ok
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNZS0
Near Humble, TX 77339
leonard
Job Details: 01/25/2024
order parts 2wgt; ordrng 1 W11566406 (pump) and 1 W10881366 (valve)
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Bacliff, TX 77518
donnie
Job Details: 01/25/2024
"Cant read model or serial. Tag is faded. Can we order lid lock w11307244 suspension w11217817; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Humble, TX 77346
leonard
Job Details: 01/25/2024
replaced broken door handle and checked operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Pearland, TX 77584
chris
Job Details: 01/25/2024
Per tech line unit is off square by 1/2 in causing units door not to seal properly. This is causing cooling issue in rf section 7738327811
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS21
Near Houston, TX 77089
chris
Job Details: 01/25/2024
Per techline unit needs new harness part order; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA35SWHZ05
Near Montgomery, TX 77356
james
Job Details: 01/25/2024
Order parts reschedule with custome; ordrng 1 W10884390 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77067
Osiel
Job Details: 01/25/2024
"replaced air diffuser, thermistor heater harness & controls - Customer is still has too many things blocking air diffuser on top shelf & the thermistor below, she will continue to have the same issue if she doesn't stop blocking the 2 components from working properly. SR#7738328936"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Galveston, TX 77551
donnie
Job Details: 01/25/2024
Unit freezing food in refrigerator section ; ordrng 1 W11645127 (Diffuser) and 1 W11518204 (Ui) and 1 W11558182 (Board)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near New Caney, TX 77357
leonard
Job Details: 01/25/2024
"replaced broken actuator and cam and and shorted capacitor and squeeky belt and ran test cycle. test ok; used 1 W11611297 (BELT), 1 W10721967 (CAM), 1 W11481722 (ACTUATOR), and 1 W11428524 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Katy, TX 77493
martin
Job Details: 01/25/2024
Ran diagnostics and pump and motor was non responsive Will order ; ordrng 1 W11665769 (Pump n motor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Katy, TX 77493
martin
Job Details: 01/25/2024
Replaced parts list And tested Heating properly and no noises present
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Magnolia, TX 77355
kayla
Job Details: 01/25/2024
Repaired unit. Ran tests. All operations are correct now. Customer to monitor unit.; used 1 W11513248 (Latch) from stock
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS00
Near Conroe, TX 77354
james
Job Details: 01/25/2024
Checked unit for gas leak at all joints with a gas leak detector meter and none found. Left gas supply in the off position at the request of the Mrs. Documented findings with Lisa at Safety and issued SR#7738243871use authorization # w1a0uv1wl1
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Conroe, TX 77302
james
Job Details: 01/25/2024
Checked unit and cleared error code f5e2. Ran auto test cycle and unit checks ok. Advised customer to have a plumber clean drain stand pipe due to water backing up and overflowing.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM
Near Arcola, TX 77583
derrick
Job Details: 01/25/2024
Replaced damaged logo and checked operation ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Houston, TX 77090
Osiel
Job Details: 01/25/2024
power switch on counter was off not giving power to unit - once power was on - ran a diagnostic and unit is working as design
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77014
Osiel
Job Details: 01/25/2024
needs suspension; ordrng 1 W11130362 (SUSPENSION)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Spring, TX 77379
Osiel
Job Details: 01/25/2024
need motor evap & defrost heater ; ordrng 1 W11024089 (MOTOR-EVAP) and 1 W11547652 (Defrost heater) and 1 W11159728 (GASKET)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Spring, TX 77379
Osiel
Job Details: 01/25/2024
"replace motor, support rollers & blower wheel, also added extra padding. After speaking with techline there's nothing else that can be replace or done on regards to noise beyond just normal sounds the unit makes. SR#7738329023"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Tomball, TX 77375
kayla
Job Details: 01/25/2024
Customer aware to keep maintenance of cleanliness. Whirlpool is not responsible for cleaning and it is not under warranty if there is no defective part. Customer to clean unit per manual. Customer aware they will be charged service fee.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Tomball, TX 77375
kayla
Job Details: 01/25/2024
Repaired unit. Ran calibration. Ran tests. All operations are correct now.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MB0
Near Texas City, TX 77590
donnie
Job Details: 01/25/2024
"Replaced control board and sensor, operations are correct now"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Montgomery, TX 77356
james
Job Details: 01/25/2024
Checked unit for error codes and none Advised customer to contact Whirlpool Wi-Fi Connect team for help setting up wi-fi connection and gave # to Mrs.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Porter, TX 77365
leonard
Job Details: 01/25/2024
adjusted burner flames and checked operations. ck okWhirpool is sending customer new burner cap. order#1538428118
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77053
derrick
Job Details: 01/25/2024
Replaced shorted tstat and checked operation of unit ok; used 1 280148 (Cutoff) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Houston, TX 77053
derrick
Job Details: 01/25/2024
Repaired loose agitator cam and checked operation ok
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Houston, TX 77053
derrick
Job Details: 01/25/2024
Unit full of roaches and rest droppings. Called into Whirlpool by RO
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP02
Near Houston, TX 77019
Louis R
Job Details: 01/25/2024
Replaced bad freezer evaporator. 90 day part failure
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77388
Osiel
Job Details: 01/25/2024
replaced cam - working as normal ; used 1 w10721967 (cam) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Spring, TX 77373
Osiel
Job Details: 01/25/2024
need a replacement bellow ; ordrng 1 W11314648 (BELLOW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Krmf706Ess04
Near Spring, TX 77386
Osiel
Job Details: 01/25/2024
need replacement control board (drawer); ordrng 1 wpw10769076 (Control)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS01
Near Houston, TX 77025
derrick
Job Details: 01/25/2024
Resolved shattered inner glass and checked ok
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505EBS0
Near Cypress, TX 77429
Gary L
Job Details: 01/25/2024
Assisted tech in repairing ice machine
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS01
Near Katy, TX 77494
martin
Job Details: 01/25/2024
Replaced door
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Brookshire, TX 77423
martin
Job Details: 01/25/2024
Inspected and found disposal plug still attached Removed and retested Draining properly now
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Brookshire, TX 77423
martin
Job Details: 01/25/2024
Replace control board Customer tested and approved repair
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL0
Near Fulshear, TX 77441
martin
Job Details: 01/25/2024
Found disposal plug still attached Removed and rested Draining properly now and code went away
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Magnolia, TX 77355
gary
Job Details: 01/25/2024
"Ran diagnostics, attempted to replace existing LED per service pointer. Documented issue with some lights not replaceable due to foam in liner. SR-7738326886. Closing ticket"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Sugar Land, TX 77479
raul
Job Details: 01/25/2024
"Replaced cam, hinge door, and closer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRA20ELSS01
Near Richmond, TX 77406
raul
Job Details: 01/25/2024
Upon arrival found water line frozen. I thawed out and tested ice maker. The ice maker is still working fine and it called for water with no problem.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Richmond, TX 77406
raul
Job Details: 01/25/2024
Upon arrival unit was not responding due to no power. After further inspection found plug that has no power. We plugged it in on a different plug and unit comes on. I recommended to call an electrician.
We serviced a
JENN-AIR FREEZER
Model JS48NXFXDE01
Near Richmond, TX 77406
raul
Job Details: 01/25/2024
Replaced harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Katy, TX 77494
raul
Job Details: 01/25/2024
Replaced led module from TS
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Spring, TX 77380
kayla
Job Details: 01/25/2024
Paycode: Special Project S84638
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, TX 77407
raul
Job Details: 01/25/2024
Upon arrival unit had low air circulation. I cleared clog at vent line.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fresno, TX 77545
roosevelt
Job Details: 01/25/2024
bad control; ordrng 1 w11513246 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77019
Louis R
Job Details: 01/25/2024
Replaced motor cap harness and control
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77096
Louis R
Job Details: 01/25/2024
Replaced control & capacitor per Techline. Operations normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Bellaire, TX 77401
Louis R
Job Details: 01/25/2024
Found bad evaporator ; ordrng 1 W11580057 (Compressor) and 2 W11109499 (Drier)s and 1 W11578004 (Evaporator)
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, TX 77024
Louis R
Job Details: 01/25/2024
Replaced bad drain pump.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Magnolia, TX 77354
gary
Job Details: 01/25/2024
"Ran diagnostics, replaced all LED per service pointer. Unit checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, TX 77354
gary
Job Details: 01/25/2024
"Replaced main control, thermistor and heater assembly in unit. Customer advised on monitoring. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS00
Near Roman Forest, TX 77357
leonard
Job Details: 01/25/2024
adjusted simmer flames on all burners and checked all operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Santa Fe, TX 77510
donnie
Job Details: 01/25/2024
New top peeling; ordrng 1 W11454367 (Top)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Richmond, TX 77407
raul
Job Details: 01/25/2024
Upon arrival tested washer and saw low water pressure. I checked valve and clear clog at filter.
We serviced a
MAYTAG OVEN
Model MEW9530FZ02
Near Galveston, TX 77550
donnie
Job Details: 01/25/2024
Need limiter I have the blower; ordrng 1 W10545255 (Limiter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW03
Near Houston, TX 77016
Gary L
Job Details: 01/25/2024
Found unit not cooling. Compressor needed. Assume refrigerator is working. No response from customer
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Houston, TX 77008
Gary L
Job Details: 01/25/2024
Customer not responding to calls from office. Completing for diagnosis
We serviced a
WHIRLPOOL OVEN
Model WFG320MOMS0
Near Brookshire, TX 77423
martin
Job Details: 01/25/2024
Inspected oven and found igniter connection loose and not making proper contact to ignite Tightened and secured Retested and heating properly now
We serviced a
KITCHENAID OVEN
Model KSDB900ESS5
Near Magnolia, TX 77355
gary
Job Details: 01/25/2024
Closing ticket
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Humble, TX 77346
leonard
Job Details: 01/25/2024
rebooted control board and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Friendswood, TX 77546
chris
Job Details: 01/25/2024
Replaced faulty pump and motor assembly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Roman Forest, TX 77357
leonard
Job Details: 01/25/2024
"reset control board and replaced broken upper rack wheel mounts and stops and ran test cycle. test ok; used 2 WPW10082861 (STOP), and 2 W10888592 (WHEEL) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Dickinson, TX 77539
donnie
Job Details: 01/25/2024
"Ran diagnostics, no error codes. Ran cycle normal operations"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Houston, TX 77080
Gary L
Job Details: 01/25/2024
Found filter housing broken. Removed and replaced filter housing and water valve. Checked operation
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Houston, TX 77068
Gary L
Job Details: 01/25/2024
Found restriction at drier. Removed Freon from unit and replaced drier. Recharged system and checked
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near League City, TX 77573
donnie
Job Details: 01/25/2024
Reprogrammed vent closing per service pointer. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571C1DM02
Near League City, TX 77573
donnie
Job Details: 01/25/2024
"Unit needs ice bin, water dispenser paddle and ice maker. Customer doesnt want ice bin. ; ordrng 1 W10370594 (Paddle) and 1 W10873791 (Icemaker)"
We serviced a
MAYTAG DRYER
Model MGD6500MBK1
Near Alvin, TX 77511
chris
Job Details: 01/25/2024
Found loose connection at control. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near League City, TX 77573
donnie
Job Details: 01/25/2024
"Different issue, error codes in diagnostics for lid latch and boards; ordrng 1 W11429620 (Board) and 1 W11135391 (Ui) and 1 W10810403 (Lid lock)"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Texas City, TX 77590
donnie
Job Details: 01/25/2024
"Replaced suspension, on washer; used 1 W11130362 (Suspension) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Shenandoah, TX 77385
james
Job Details: 01/25/2024
Checked unit and replaced broken upper rack adjusters. Unit checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Tomball, TX 77377
kayla
Job Details: 01/25/2024
Touchpad not responding.. intermittently. Ordering part.Customer called kitchenaid for expart.. waiting for tracking.. part back order. ; ordrng 1 W11622490 (Ui console asy)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Tomball, TX 77377
kayla
Job Details: 01/25/2024
"Unit off balance, shut off. Unplugged and plugged unit back in to reboot. Ran calibration. Ran tests. All operations are correct now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Tomball, TX 77377
kayla
Job Details: 01/25/2024
Adjusted levels. Unit OK and operational. Customer aware functions are normal. Will call techline.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Bacliff, TX 77518
donnie
Job Details: 01/25/2024
Ran unit in wash and spin cycles with towels and a rug. Operations are correct
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near Spring, TX 77382
kayla
Job Details: 01/25/2024
Infrared thermometer read negative three Fahrenheit in freezer and 40 in refrigerator compartment. Compressor OK. Evaporator cover OK. Customer aware all functions are correct and could not duplicate issue. Customer aware of functions and to monitor unit one week. Customer paid service fee authorization 01316I
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, TX 77354
kayla
Job Details: 01/25/2024
F8E1. Replaced inlet. Ran tests. All operations are correct now.; used 1 W11038689 (Inlet valve) from stock
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Houston, TX 77057
jerrell
Job Details: 01/25/2024
Installed evaporator compressor and filter drier ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP02
Near Houston, TX 77019
jerrell
Job Details: 01/25/2024
Tech assist for LR
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Houston, TX 77079
jerrell
Job Details: 01/25/2024
NEED wash pump for return visit the part was not available for repairs yet call to be rescheduled for next available.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Shenandoah, TX 77384
james
Job Details: 01/25/2024
Checked unit and replaced stripped cam assembly and stretched belt. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Houston, TX 77084
jerrell
Job Details: 01/25/2024
Installed bellow ran test all operations normal
We serviced a
WHIRLPOOL OVEN
Model WFE515SOJS3
Near Fulshear, TX 77441
martin
Job Details: 01/24/2024
Inspected and found L1 terminal connection loose not allowing for proper voltage and engage element Tightened and secured Retested and heating properly now
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77044
leonard
Job Details: 01/24/2024
replaced open thermal cut off and checked all operations. ck ok; used 1 280148 (CUT OFF) from stock
We serviced a
WHIRLPOOL COOKTOP
Model WCG55USOHS00
Near Brookshire, TX 77423
martin
Job Details: 01/24/2024
Inspected and found customer using foil entire cooktop surface not making proper Advised to remove as it is also a hazard Rested and all burners working properly now
We serviced a
WHIRLPOOL DRYER
Model WED6605MCO
Near Houston, TX 77054
Louis R
Job Details: 01/24/2024
Fixed loose door latch
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Richmond, TX 77407
raul
Job Details: 01/24/2024
I had to remove tape on vent that was hitting blades.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Spring, TX 77389
Osiel
Job Details: 01/24/2024
Front left burner not turning on - heating element Not properly connected not allowing current to pass through. Properly installed and working as normal
We serviced a
WHIRLPOOL DISHWASHER
Model UDT555SAHP
Near Spring, TX 77389
Osiel
Job Details: 01/24/2024
"ran diagnostics & checked draining pump & exit drain line, no clogs working properly - advise to use rinse aid to improve drying"
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L00
Near Hockley, TX 77447
gary
Job Details: 01/24/2024
"Ran diagnostics, documented on going issue with tech line SR-7738301715 ordering replacement housing and valve once more; ordrng 1 Wpw10121140 (Housing) and 1 Wpw10279866 (Valve)"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Houston, TX 77004
Louis R
Job Details: 01/24/2024
Ran diagnostics.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77389
Osiel
Job Details: 01/24/2024
door handle came off the mounting knob - reinstalled and tighten down screw - operating as normal
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US6HB00
Near Tomball, TX 77377
gary
Job Details: 01/24/2024
"Ran diagnostics, ordering warm zone and switch; ordrng 1 W11041453 (Element) and 1 W10888698 (Switch)"