We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Spring, TX 77388
Gary L
Job Details: 06/12/2023
Found ice maker intermittently working. Removed and replaced ice maker assembly. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325DHZ08
Near Katy, TX 77493
martin
Job Details: 06/12/2023
Replaced parts but issue continuesWater not going into Ice maker Will reorder parts ; ordrng 1 W11645245 (Water valve) and 1 W11558182 (Control board) and 1 W11546935 (Ice maker) and 1 W11162042 (Filter housing) and 1 W11518204 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Katy, TX 77494
raul
Job Details: 06/12/2023
Replaced water valve
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near La Marque, TX 77568
Osiel
Job Details: 06/12/2023
Found faulty control board replaced control unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near La Marque, TX 77568
Osiel
Job Details: 06/12/2023
Replaced faulty board unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near League City, TX 77573
Osiel
Job Details: 06/12/2023
Found loose connection at drain pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Houston, TX 77059
Osiel
Job Details: 06/12/2023
Found faulty impeller part order no return date ; ordrng 1 WP63052-2 (Impeller)
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Fulshear, TX 77441
martin
Job Details: 06/12/2023
We serviced a
WHIRLPOOL LAUNDRY
Model WDT730HAMZ0
Near Fulshear, TX 77441
martin
Job Details: 06/12/2023
"Inspected and found disposal knock out plug still attached not allowing for proper drainage Removed,tested and draining properly now Inspected for water leaks and no leaks found at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Fulshear, TX 77441
martin
Job Details: 06/12/2023
Inspected and found water valve turned offTurned back on and tested Working properly now
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Brookshire, TX 77423
martin
Job Details: 06/12/2023
Needs control board and oven sensor ; ordrng 1 W11620481 (Control board) and 1 WPW10181986 (Oven sensor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
martin
Job Details: 06/12/2023
Customers own admission that unit was shaking violently and was not able to pause it in time therefore damaging the cabinet Will need to be replaced ; ordrng 1 W10596395 (Cabinet)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brookshire, TX 77423
martin
Job Details: 06/12/2023
Replaced switch Tested and working properly now
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
martin
Job Details: 06/12/2023
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Brookshire, TX 77423
martin
Job Details: 06/12/2023
"Needs control board,oven sensor, thermal fuse ; ordrng 1 W11544349 (Control board) and 1 WP3196548 (Thermal fuse) and 1 WPW10181986 (Oven sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSS48E22L00
Near Katy, TX 77493
martin
Job Details: 06/12/2023
Inspected and found freezer back panel frozenWill order defrost components ; ordrng 1 W11631626 (Evaporator fan) and 2 W11550867 (Thermistor)s and 1 W11626107 (Heater) and 1 W11629268 (Evaporator thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77004
ben
Job Details: 06/12/2023
Order parts; ordrng 1 w11513246 and 1 w11513248
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Houston, TX 77006
ben
Job Details: 06/12/2023
Replaced faulty control board
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Houston, TX 77006
ben
Job Details: 06/12/2023
order part; ordrng 2 W10362173 (cover)s and 2 W10257467 (rail)s and 2 W10257466 (rail)s
We serviced a
JENN-AIR OVEN
Model KSDG950EFS2
Near Houston, TX 77030
ben
Job Details: 06/12/2023
Adjusted rear left burner
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE60FXBL1
Near Bellaire, TX 77401
ben
Job Details: 06/12/2023
Changed defective valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Houston, TX 77096
ben
Job Details: 06/12/2023
order parts; ordrng 1 w11580057 and 2 w11504415s and 2 w11504430s and 2 w11506619s and 2 w11506635s and 1 W10843121 (filter dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Missouri City, TX 77459
roosevelt
Job Details: 06/12/2023
checked and heater door seal
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Houston, TX 77024
anthony
Job Details: 06/12/2023
Needs parts; ordrng 1 W10897719 (Valve)
We serviced a
JENNAIR TRASH COMPACTOR
Model TC707S
Near Houston, TX 77057
anthony
Job Details: 06/09/2023
Customer can and is going to purchase new unit
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Magnolia, TX 77354
kayla
Job Details: 06/09/2023
Customer abusing unit. Customer does not maintenance cleanliness and does not follow instructions to use and care guide. Customer will talk to whirlpool.Spoke to Chris techline SR# 7736600476
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB3
Near Arcola, TX 77583
roosevelt
Job Details: 06/09/2023
bad gasket; ordrng 1 WPW10535778 (gaskt-door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Houston, TX 77093
Louis R
Job Details: 06/09/2023
Found bad bulb; ordrng 1 W11338583 (Bulb) and 1 W11447232 (Socket)
We serviced a
MAYTAG DRYER
Model MED6000XW1
Near Houston, TX 77024
anthony
Job Details: 06/09/2023
Replaced faulty idler all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Houston, TX 77009
Louis R
Job Details: 06/09/2023
Replaced bad burner assembly
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Grangerland, TX 77302
james
Job Details: 06/09/2023
Order part reschedule with customer; ordrng 1 W11316246 (switch-wl)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details: 06/09/2023
bad compressor and will need a 3wt and dl auth# k17dwz0nl2; ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer)
We serviced a
KITCHEN AID MICROWAVE
Model KBHS109BSS00
Near Missouri City, TX 77459
roosevelt
Job Details: 06/09/2023
bad control panel; ordrng 1 WPW10420954 (panl-cntrl)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77045
derrick
Job Details: 06/09/2023
Replaced worn cam and checked operation ok; used 1 W10721967 (Cam) from stock
We serviced a
MAYTAG LAUNDRY
Model MVW7230HW0
Near Houston, TX 77045
derrick
Job Details: 06/09/2023
Order switch; ordrng 1 W11174419 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Missouri City, TX 77459
roosevelt
Job Details: 06/09/2023
replaced rollers and called tpps and spoke with kathren and was denide dl for repaires said call field rep. called tracie and said take pay and jr. will call to auth
We serviced a
KITCHEN AID ICEMACHINE
Model KUIX505ESS1
Near Missouri City, TX 77459
roosevelt
Job Details: 06/09/2023
bad pump and this a different issue per samanitha with aig diffferent issue will be able to get paid for serivce; ordrng 1 w11542868 and 1 w11542867 and 1 W10489129 (bracket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Missouri City, TX 77459
derrick
Job Details: 06/09/2023
Assisted RO on call
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Houston, TX 77036
derrick
Job Details: 06/09/2023
Order control; ordrng 1 W11124783 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77041
jerrell
Job Details: 06/09/2023
"Unit is working fine per office manager tech to,close ticket."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77042
jerrell
Job Details: 06/09/2023
Installed listed parts all test normal l.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Houston, TX 77063
jerrell
Job Details: 06/09/2023
Need to order; ordrng 1 W11478519 (PANEL-UI) and 1 W11557935 (CNTRL-ELEC) and 1 W11394572 (LATCH) and 1 W11400157 (DRAWER) and 1 WPW10280024 (RETAINER) and 1 W10752283 (WASHPLATE) and 1 W11513243 (BASKET) and 1 W11449840 (GEARCASE) and 1 W11026785 (MOTOR-DRVE) and 1 W10721967 (Cam kit) and 1 W11395618 (CAPACITOR) and 1 W11481722 (ACTUATOR) and 1 W11239857 (BELT) and 1 W11219115 (TUB-OUTER) and 1 W11396716 (SUSPENSION) and 4 W11213957 (FEET-LVLNG)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Houston, TX 77077
jerrell
Job Details: 06/09/2023
Need to order; used 1 W11457241 (PAN-DRIP) from stock
We serviced a
WHIRLPOOL DRYER
Model wed6120hw2
Near Houston, TX 77056
jerrell
Job Details: 06/09/2023
Ran diagnostics found a f2 e1 error adjusted sensor settings all operations normal l.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Houston, TX 77040
jerrell
Job Details: 06/09/2023
Adjust legs ran diagnostics test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Houston, TX 77041
jerrell
Job Details: 06/09/2023
Install led light all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77301
james
Job Details: 06/09/2023
Order parts reschedule with customer; ordrng 1 W11546935 (ICEMAKER)
We serviced a
KITCHENAID ICEMACHINE
Model KUID508HPS01
Near Conroe, TX 77301
james
Job Details: 06/09/2023
Checked unit and replaced misformed edge guards and front panel. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Magnolia, TX 77355
gary
Job Details: 06/09/2023
"Ran diagnostics, cleared restriction found in lines. Recharged system, all functions checked ok at this time"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near La Marque, TX 77568
Osiel
Job Details: 06/09/2023
Found unit not keeping time and goes off time after a month part order no return date ; ordrng 1 W11304423 (Panel) and 1 W11253187 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Magnolia, TX 77354
gary
Job Details: 06/09/2023
"Replaced compressor and evaporator in unit, recharged system, customer advised on monitoring. All functions checked ok at this time"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Magnolia, TX 77354
gary
Job Details: 06/09/2023
Replaced damaged latch and bezel assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77007
Louis R
Job Details: 06/09/2023
"Replaced bad motor, supports, wheel and idler. DL# W17E3L0NL2"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Texas City, TX 77591
miguel
Job Details: 06/09/2023
order part; ordrng 1 W11582592 (compressor)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Galveston, TX 77554
miguel
Job Details: 06/09/2023
checked over unit. found bad pump and water filter. instaled new water filter and pump. unit working as designed.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Galveston, TX 77551
miguel
Job Details: 06/09/2023
"checked over unit. found bad blower, belt, and motor. instaled new blower, belt, and motor. unit working as designed."
We serviced a
UNKNOWN M/W OTR
Model UMV1170LS00
Near Friendswood, TX 77546
Osiel
Job Details: 06/09/2023
Found faulty panel replaced panel unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near League City, TX 77573
Osiel
Job Details: 06/09/2023
Filter drier received with compressor came in faulty installed new filter drier and recharged unit unit seems to be cooling as intended
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS1
Near League City, TX 77573
Osiel
Job Details: 06/09/2023
Found faulty control board part order no return date ; ordrng 1 W11511589 (Control board)
We serviced a
KITCHEN AID REFRIGERATOR
Model XXXX
Near League City, TX 77573
Osiel
Job Details: 06/09/2023
"Found faulty control board part order no return date ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 WPW10675033 (Control HV) and 1 W11330971 (User interface)"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Dickinson, TX 77539
miguel
Job Details: 06/09/2023
order part per tech line sr#7736599901; ordrng 1 WP8318268 (thermostat)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Tomball, TX 77375
kayla
Job Details: 06/09/2023
Replaced parts. Ran calibration. Ran diagnostics. All operations are correct now. Ran clean affresh load.. cust to follow instructions on use and care guide for cleanliness and correct usage of detergent . AIG authorization: W16CSG0XPL2
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Hockley, TX 77447
gary
Job Details: 06/09/2023
"Ran diagnostics, adjusted cam and calibrated unit. Customer advised on monitoring."
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE00
Near Cypress, TX 77433
donnie
Job Details: 06/09/2023
Helped KD repair built in refrigerator
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Missouri City, TX 77459
roosevelt
Job Details: 06/09/2023
bad door glass; ordrng 1 W11176456 (glass-door)
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Houston, TX 77005
derrick
Job Details: 06/09/2023
Order igniter and burner heads ; ordrng 1 W11084064 (Burner head) and 2 W11084065 (Burner head)s and 1 W11084066 (Burner head) and 1 W11084067 (Burner head) and 1 W10876259 (Igniter) and 1 W10905489 (Igniter) and 1 W10876261 (Igniter) and 1 W10876262 (Igniter) and 1 W11379294 (Cap kit)
We serviced a
MAYTAG LAUNDRY
Model MEDC465HW0
Near Houston, TX 77060
Gary L
Job Details: 06/09/2023
Removed and replaced thermal cutoff with thermostat. Checked operation and function. Unit is working fine ; used 1 279816 (Thermal cutoff) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Conroe, TX 77304
james
Job Details: 06/09/2023
Replaced misformed freezer door glide brackets. Unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Houston, TX 77069
Gary L
Job Details: 06/09/2023
Ordering parts ; ordrng 1 W11179310 (Control) and 1 W10801665 (Control) and 1 W10883049 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montgomery, TX 77356
james
Job Details: 06/09/2023
Checked unit and adjusted ice container arm to solenoid that changed crushed to cubed. Ran test cycle and unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL COOKTOP
Model WFG320M0MS0
Near Montgomery, TX 77316
james
Job Details: 06/09/2023
Checked unit and repaired loose connection at front left igniter. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Montgomery, TX 77356
james
Job Details: 06/09/2023
Checked unit and replaced open thermal cutoff. Ran test cycle and unit checks ok.; used 1 279816 (CUTOFF) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYWH4
Near Houston, TX 77024
anthony
Job Details: 06/09/2023
Needs parts; ordrng 1 W10882923 (Ice maker)
We serviced a
KITCHENAID REFIGERATOR
Model KRFC704FPS03
Near Missouri City, TX 77459
roosevelt
Job Details: 06/09/2023
replaced bucket
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Missouri City, TX 77459
roosevelt
Job Details: 06/09/2023
replaced bad switch; used 1 WP3149400 (SWITCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Katy, TX 77493
martin
Job Details: 06/09/2023
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Katy, TX 77449
martin
Job Details: 06/09/2023
Replaced pump
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Katy, TX 77449
martin
Job Details: 06/09/2023
Replaced parts list
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Spring, TX 77389
Gary L
Job Details: 06/09/2023
Assisted tech in repairing cooktop
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Spring, TX 77388
Gary L
Job Details: 06/09/2023
Ordering parts ; ordrng 1 Lw11091610 (Door) and 1 W11561286 (Frz door)
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4EW02
Near Houston, TX 77090
Gary L
Job Details: 06/09/2023
Assisted tech in repairing oven
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77073
Gary L
Job Details: 06/09/2023
Found error code f0 e9. Off balanced error code. Leveled unit and ran test cycle. Advised customer of operation
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT311FZDM
Near Magnolia, TX 77355
gary
Job Details: 06/09/2023
"Issue have been resolved, closing ticket"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Tomball, TX 77375
gary
Job Details: 06/09/2023
Ran diagnostics adjusted issue with fill line to unit. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Tomball, TX 77377
gary
Job Details: 06/09/2023
"Received incorrect light module. Will need to send for parts research, pending further action ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Conroe, TX 77304
kayla
Job Details: 06/09/2023
"Adjusted flames on stovetop. Customer aware of owners manual, and use and care guide for calibration cycles in oven. All operations are correct now. Customer approved."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Houston, TX 77041
jerrell
Job Details: 06/09/2023
Reinstalled tow plate adjust and leveled unit all test normal.
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Houston, TX 77057
anthony
Job Details: 06/09/2023
Needs parts; ordrng 1 Wpw10384849 (Control) and 1 W11309937 (Hmi) and 1 W11290055 (Ccu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near League City, TX 77573
Osiel
Job Details: 06/09/2023
Found faulty freezer door part order no return date ; ordrng 1 W11091610 (Frig door) and 1 W11467374 (Freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near San Leon, TX 77539
Osiel
Job Details: 06/09/2023
Found faulty compressor replaced compressor unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Porter, TX 77365
leonard
Job Details: 06/09/2023
replaced broken lid latch and checked operations. ck ok; used 1 W11307244 (LATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, TX 77056
jerrell
Job Details: 06/09/2023
Ran diagnostics seen long drain error code reinstalled drain hose cleared error codes ran test all operations normal
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Humble, TX 77338
leonard
Job Details: 06/09/2023
replaced broken door catch and checked operations. cko k; used 1 W11429587 (door catch) from stock
We serviced a
KITCHENAID OVEN
Model KOCE507ESS20
Near Fulshear, TX 77441
martin
Job Details: 06/09/2023
Console was wrong color will reorder ; ordrng 1 W11600637 (Stainless console)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Richmond, TX 77407
raul
Job Details: 06/09/2023
While repairing gas range customer asked to check his microwave vibration. Check for any vibration issues and explained there's nothing from the microwave causing vibration.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Houston, TX 77040
jerrell
Job Details: 06/09/2023
Checked for gas leaks none found also adjust exhaust vent ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Galveston, TX 77551
miguel
Job Details: 06/09/2023
order part; ordrng 1 W11025157 (pump motor) and 1 W11087226 (cntrl)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Pinehurst, TX 77362
gary
Job Details: 06/09/2023
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Texas City, TX 77591
miguel
Job Details: 06/09/2023
checked over unit. had to unistal and reinstal unit. found bad light. instaled new light. unit working as designed. auth#w17dtb0nl2; used 1 8206232A (BULBLIGHT) from stock
We serviced a
MAYTAG DRYER PEDESTAL
Model MVWC465HW4
Near Dickinson, TX 77539
Osiel
Job Details: 06/09/2023
Closing duplicate invoice. Already ordered parts needed