We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Sugar Land, TX 77498
derrick
Job Details: 08/30/2023
Reconnected wire connections to evaporator cover and checked operation ok
We serviced a
WHIRLPOOL WINE CELLAR
Model WUW35X15DS02
Near Houston, TX 77002
levis
Job Details: 08/30/2023
order parts; ordrng 1 w11290645 and 1 w11290645 (comp) and 1 W10843121 (filter dryer) and 1 W10782280 (evaporator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details: 08/30/2023
"replaced bad modules; used 1 W11462342 (MODULE), and 1 w110695459 (module) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Sugar Land, TX 77478
roosevelt
Job Details: 08/30/2023
bad valve; ordrng 1 W11038689 (valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Arcola, TX 77583
roosevelt
Job Details: 08/30/2023
checkedc and bad gearcase needs replacing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Missouri City, TX 77459
roosevelt
Job Details: 08/30/2023
bad harness; ordrng 1 w11611849 (harness) and 1 W11203289 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Houston, TX 77045
roosevelt
Job Details: 08/30/2023
broken lid and bad latck and missing hinge
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Missouri City, TX 77459
roosevelt
Job Details: 08/30/2023
checked and cleared drian tube and all function ok
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Spring, TX 77379
Gary L
Job Details: 08/30/2023
Found overload code and off balanced code stored in control when running diagnostics. Ran recalibration. Unit is fine.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Spring, TX 77379
Gary L
Job Details: 08/30/2023
Found motor inoperative. Removed and replaced motor assembly. Checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77070
Gary L
Job Details: 08/30/2023
Found faulty capacitor. Removed and replaced capacitor and leveled machine. Checked operation ; used 1 W11395618 (Capacitor) from stock
We serviced a
KITCHENAID RANGE
Model KCGS350ESS
Near Magnolia, TX 77354
gary
Job Details: 08/30/2023
"Unable to reach customer, will need reschedule ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, TX 77009
Louis R
Job Details: 08/30/2023
Replaced ice maker and valve
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536BS00
Near Magnolia, TX 77354
gary
Job Details: 08/30/2023
"Ran diagnostics, inspected voltage and all unit functions. Unit working as designed at this time. Customer advised on possible scenarios on what could have caused interference. Will monitor"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Montgomery, TX 77356
james
Job Details: 08/30/2023
Checked unit and adjusted front suspension rods. Ran auto test cycle and manual test cycles and unit checks ok.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Panorama Village, TX 77316
james
Job Details: 08/30/2023
Checked unit and adjusted loose connection at cutter grid. Ran test cycle in diagnostics and all operations check ok. Advised customer to run the clean cycle with cleaner.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near La Marque, TX 77568
anthony
Job Details: 08/30/2023
Sr 7737216292 unit being turned over for product review
We serviced a
WHIRLPOOL COOKTOP
Model ICR655DB01
Near Houston, TX 77088
Louis R
Job Details: 08/30/2023
Auth# I18EV10NL1.5 replaced burners and controls
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIS18NNJB7
Near Houston, TX 77024
Louis R
Job Details: 08/30/2023
Replaced bad recirculating pump
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Houston, TX 77055
Louis R
Job Details: 08/30/2023
Fixed burner caps
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near Houston, TX 77019
Louis R
Job Details: 08/30/2023
Replaced fuses and timer
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Houston, TX 77006
Louis R
Job Details: 08/30/2023
Found bad solenoids; ordrng 1 W11652257 (Burner assembly) and 1 279311 (Igniter) and 1 Wp3392519 (Thermal fuse) and 1 Wp338906 (Sensor)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Houston, TX 77019
levis
Job Details: 08/30/2023
replaced shortage control board
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
levis
Job Details: 08/30/2023
checked unit reconnected the brown wire for the defrost heater and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
levis
Job Details: 08/30/2023
order part; ordrng 1 w11650661 and 1 w11558182
We serviced a
MAYTAG WASHER
Model MVWP575GW
Near Houston, TX 77098
levis
Job Details: 08/30/2023
order part; saved tckt
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near West University Place, TX 77005
levis
Job Details: 08/30/2023
order part; ordrng 1 W10837240 (idler pulley)
We serviced a
WHIRLPOOL DISHWASHER
Model JDB8200AWS2
Near Houston, TX 77096
derrick
Job Details: 08/30/2023
Order drain pump; ordrng 1 WPW10531320 (Pump)
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS1
Near Galveston, TX 77554
anthony
Job Details: 08/30/2023
Spoke with kitchenaid and they said they do not show history of any authorized service repairing the sealed system. Kitchenaid has declined the repair and customer would have to pay for repairs or replace unit. If customer has any concerns they will need to call kitchenaid direct and give the reference number 773690587
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Galveston, TX 77554
anthony
Job Details: 08/30/2023
Sr 7737214926 spoke with tech line and the unit has signs of mold and moisture issues. Whirlpool does not cover issues out side of the microwaves control and customer will need to call whirlpool about next step
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near La Marque, TX 77568
anthony
Job Details: 08/30/2023
Sr 7737063959 unit has severe infestation and unit is covered by warranty. Customer will need to call whirlpool on next step
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Texas City, TX 77590
anthony
Job Details: 08/30/2023
Recalibrated unit and retested all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details: 08/30/2023
bad motor; ordrng 1 WPW10309864 (divider) and 1 WP67006341 (gasket) and 1 w11671282 (motor) and 1 w11378860 (spacer) and 1 WP63052-2 (impeller)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Fresno, TX 77545
roosevelt
Job Details: 08/30/2023
bad icemaker needs replacing and customer not repairing
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Houston, TX 77079
jerrell
Job Details: 08/30/2023
Need to order ; ordrng 1 W11135391 (CONSOLE)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Magnolia, TX 77354
gary
Job Details: 08/30/2023
Spoke with maintenance will order complete basket per service pointer ; ordrng 1 W11172199 (Basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near The Woodlands, TX 77354
gary
Job Details: 08/30/2023
Replaced main controls found issue with main appliance manager. Documented continued evaporator frost issues with tech line SR-7737217464 customer to monitor.; ordrng 1 W11566892 (Harness)
We serviced a
MAYTAG WASHER/DRYER
Model mhw6630hw3
Near Hockley, TX 77447
gary
Job Details: 08/30/2023
"Ran diagnostics, cleared build from in Bello. Adjusted issue with latch and customer advised on monitoring. Unit checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near Hockley, TX 77447
gary
Job Details: 08/30/2023
"Replaced suspension assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Houston, TX 77067
Gary L
Job Details: 08/30/2023
Ordering parts ; ordrng 1 W11130236 (Lid) and 1 W10861642 (Lid lock) and 1 W11130359 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs315sdhm08
Near Spring, TX 77389
Gary L
Job Details: 08/29/2023
Found ice jammed between flip tray and bracket. Removed ice from ice maker and cycled. Checked operation
We serviced a
WHIRLPOOL DOUBLE OVEN
Model KODE500ESS05
Near Houston, TX 77079
jerrell
Job Details: 08/29/2023
Reinstalled door all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77041
jerrell
Job Details: 08/29/2023
Leveled property ran diagnostics all operations normal.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Spring, TX 77373
donnie
Job Details: 08/29/2023
"Unit light would not cut off, replaced control board. Operations are correct now ; used 1 W11552018 (Board) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Spring, TX 77386
Osiel
Job Details: 08/29/2023
assisted GL
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, TX 77007
Louis R
Job Details: 08/29/2023
Found bad control; ordrng 1 W11613564 (UI) and 1 W11637583 (Control) and 1 W11612315 (Vent assembly) and 1 W1151202 (Harness)
We serviced a
KITCHEN AID WALLOVEN
Model n/a
Near Houston, TX 77345
leonard
Job Details: 08/29/2023
un-installed unit and repaired broil element wiring and re-installed and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details: 08/29/2023
bad constrols; ordrng 1 w11558182 (control) and 1 w11518204 (user-interface)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, TX 77357
leonard
Job Details: 08/29/2023
"replaced broken surface lamp and housing and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, TX 77354
gary
Job Details: 08/29/2023
Closing ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details: 08/29/2023
Close out call per julia
We serviced a
MAYTAG DRYER
Model MGD6230HC3
Near Fulshear, TX 77441
martin
Job Details: 08/29/2023
Ran diagnostics No codes foundVenting properly Advised customer to read user care manual on how the settings work and the moisture sensor according to load size
We serviced a
WHIRLPOOL RANGE
Model JDRP548WP02
Near Houston, TX 77027
jerrell
Job Details: 08/29/2023
"Need to order ; ordrng 2 W10876298 (CNTRL-ELEC)s and 1 W10116142 (HARNESS-SHUNT, CONV. FAN) and 1 W10508247 (Harness) and 1 W10145990 (HARNESS-MAIN) and 2 MOTOR-FAN (W10860984)s and 2 WPW10245511 (Blower)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS3155DHM08
Near Spring, TX 77389
Gary L
Job Details: 08/29/2023
Ordering parts ; ordrng 1 W11645245 (Valve) and 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FV2
Near Houston, TX 77090
Gary L
Job Details: 08/29/2023
Found faulty control to range
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Alvin, TX 77511
chris
Job Details: 08/29/2023
Unit is now working as intended
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Friendswood, TX 77546
chris
Job Details: 08/29/2023
Found faulty user interface part order; ordrng 1 W11378949 (User interface)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Santa Fe, TX 77517
chris
Job Details: 08/29/2023
Quoted customer for repair. Customer to get back with us if they gay a code
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Conroe, TX 77384
james
Job Details: 08/29/2023
Close document for trip and diagnosis and return parts. Unit has been replaced.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, TX 77583
derrick
Job Details: 08/29/2023
Replaced shorted control and checked operation of unit ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Rosharon, TX 77583
derrick
Job Details: 08/29/2023
Replaced shorted control and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details: 08/29/2023
Order freezer door; ordrng 1 LW10913113 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Iowa Colony, TX 77583
derrick
Job Details: 08/29/2023
Order suspension rods; ordrng 1 W11396716 (Suspension)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Houston, TX 77045
derrick
Job Details: 08/29/2023
Replaced shorted ui Board and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
derrick
Job Details: 08/29/2023
Order control; ordrng 1 W11558182 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Missouri City, TX 77459
derrick
Job Details: 08/29/2023
Unit operation is normal. No problem found
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Sugar Land, TX 77479
derrick
Job Details: 08/29/2023
Replaced faulty magnetron and checked operation ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Booth, TX 77469
derrick
Job Details: 08/29/2023
Informed consumer on the use of rinse aid and they said they do not want to use it. Nothing wrong with Appliance so do not schedule again for nuisance call
We serviced a
KITCHENAID ICEMAKER
Model KUIC15PLTS2
Near Houston, TX 77345
leonard
Job Details: 08/29/2023
checked unit and found water inlet valve not shutting down if with unit unplugged.replaced stuck water inlet valve and checked operations. ck ok; used 1 WPW10217917 (VALVE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Porter, TX 77365
leonard
Job Details: 08/29/2023
rebooted control board and all operations are working properly now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77063
jerrell
Job Details: 08/29/2023
Need to order ; ordrng 10 WP489467 (WASHER)s and 10 WP487576 (WASHER)s
We serviced a
KITCHEN AID MICROWAVE
Model KMBD104GSS
Near Houston, TX 77077
jerrell
Job Details: 08/29/2023
Tech assist for JL
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Houston, TX 77077
jerrell
Job Details: 08/29/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77040
jerrell
Job Details: 08/29/2023
Reinstalled and adjusted thermal sensor adjusted heater connections ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77041
jerrell
Job Details: 08/29/2023
Ran test to remove moisture from bake element. Ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Conroe, TX 77304
james
Job Details: 08/29/2023
Checked unit and replaced worn cam. Ran auto test cycle and unit checks ok.; used 1 W10721967 (CAM) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Spring, TX 77388
Gary L
Job Details: 08/29/2023
Ordering parts
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cypress, TX 77433
Gary L
Job Details: 08/29/2023
Ordering parts ; ordrng 1 Wpw10143759 (Drier) and 1 W11590197 (3 way valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77089
chris
Job Details: 08/29/2023
Replaced faulty control and thermistor. Unit is now working as intended no leaks at this time
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS42E22L00
Near Montgomery, TX 77356
james
Job Details: 08/29/2023
Order part reschedule with customersp w11677125; ordrng 1 W11629269 (ICEMAKER)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77041
jerrell
Job Details: 08/29/2023
Need to order ; ordrng 1 WP8563663 (TOP)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Atascocita, TX 77346
leonard
Job Details: 08/29/2023
replaced leaky evaporator and noisy and faulty compressor and replaced filter drier and replaced broken condensor fan motor and shroud nd re-charged system ck ok
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Cove, TX 77523
ricky
Job Details: 08/29/2023
found and replaced shorted cnts
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Montgomery, TX 77316
gary
Job Details: 08/29/2023
"Closing ticket, unit has been replaced"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near New Caney, TX 77357
leonard
Job Details: 08/29/2023
replaced faulty oven ignitor and checked operations. ck ok; used 1 W11176454 (IGNTR OVEN) from stock
We serviced a
WHIRLPOOL1299] OTR MICRIWAVE
Model WMH31017HS
Near La Porte, TX 77571
ricky
Job Details: 08/29/2023
"found noise coming from exhaust fan lever, corrected"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near La Porte, TX 77571
ricky
Job Details: 08/29/2023
found and freed jammed im sweep arm
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Pasadena, TX 77506
ricky
Job Details: 08/29/2023
found and cleared overload code
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Galena Park, TX 77547
ricky
Job Details: 08/29/2023
need mtr and cap; ordrng 1 w10677723 and 1 w11162560
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Spring, TX 77386
donnie
Job Details: 08/29/2023
Need ui assy; ordrng 1 W11229663 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near The Woodlands, TX 77386
donnie
Job Details: 08/29/2023
"Replaced board,ui,sensor, motor and blower. Operations are correct now"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Humble, TX 77346
donnie
Job Details: 08/29/2023
Replaced damper and thermistors for refrigerator and freezer sections
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC3
Near Richmond, TX 77406
raul
Job Details: 08/29/2023
"Will need blower wheel, and roller; ordrng 1 Wp697772 (Blower wheel) and 2 Wpw10314173 (Roller Support)s"
We serviced a
WHIRLPOOL OVEN
Model WFG32WFG320M0BS3
Near Richmond, TX 77407
raul
Job Details: 08/29/2023
"Will need outer door, top grill screw, name plate and handle screw. Customer will think about continuing with repairs or not."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77407
raul
Job Details: 08/29/2023
Will need front panel and hinges. Customer will think about continuing with repairs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 08/29/2023
order part; ordrng 1 WPW10558424 (ice-contnr)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, TX 77357
leonard
Job Details: 08/29/2023
order parts 3wgt; ordrng 1 W11172199 (basket) and 1 W11550886 (tub ring) and 1 W10919191 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454372 (gearcase)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77008
Gary L
Job Details: 08/29/2023
Removed and replaced tub supports. Checked operation and function
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77041
jerrell
Job Details: 08/29/2023
Ran test to remove moisture from bake element. Ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77041
jerrell
Job Details: 08/29/2023
Ran test to remove moisture from bake element. Ran test all operations normal.