We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Baytown, TX 77520
Derrick
Job Details:
05/09/2024
Check unit to find all operations working as design on arrival. Customer was informed that she is using too much soap allowing you to continue draining while there is no water in the unit. Customer was informed to run a clean water cycle before trying to use washer all operations are working as designed.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15NHZS0
Near Houston, TX 77019
Louis R
Job Details:
05/09/2024
Found bad valve & needs cleaning; ordrng 1 W10881366 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Houston, TX 77084
Jordan
Job Details:
05/08/2024
Tightened down grommets on compressor causing rattling noises. No sounds now present. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77084
Jordan
Job Details:
05/08/2024
Diagnosed washer with ui panel not responding. Reconnected harness on console panel (W11325580). Unit running properly.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Richmond, TX 77407
martin
Job Details:
05/08/2024
Closing out
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77386
Osiel
Job Details:
05/08/2024
reattached loose latch assembly to harness - working as design
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4130ADS2
Near Spring, TX 77373
Osiel
Job Details:
05/08/2024
realign light socket in place so light bulb is fully in & adjusted cover tap clips - working as normal
We serviced a
JENNAIR REFRIGERATOR
Model JS42NXFXDE01
Near Houston, TX 77035
Jordan
Job Details:
05/08/2024
Closing out for trip and diagnostics.
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EFS00
Near Humble, TX 77346
leonard
Job Details:
05/08/2024
checked unit and ordered parts for repair. office advised to close out and return parts as unable to reach customer to repair
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Tomball, TX 77377
gary
Job Details:
05/08/2024
Closing ticket
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Magnolia, TX 77354
gary
Job Details:
05/08/2024
"Ran diagnostics, reset controls and customer advised on rinse aid use along with water temp. Unit checked ok"
We serviced a
JENN-AIR RANGE
Model JGD3536BS00
Near Cypress, TX 77429
dadrick
Job Details:
05/08/2024
Replace part unit is working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Fulshear, TX 77441
raul
Job Details:
05/08/2024
Assisted MY
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Richmond, TX 77406
raul
Job Details:
05/08/2024
I muffled wrapper and cabinet due to vibrating when in use.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC2
Near Huffman, TX 77336
leonard
Job Details:
05/08/2024
"replaced stripped rotor screw and broken lid strike and ran test cycle. test ok; used 1 W11457841 (STRIKE), and 1 W10752189 (SCREW) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Houston, TX 77019
george
Job Details:
05/08/2024
close this one by office.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Houston, TX 77080
Gary L
Job Details:
05/08/2024
Unit has bad diverter. ; ordrng 1 W11557671 (Compressor) and 1 W11590197 (Diverter)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Huffman, TX 77336
leonard
Job Details:
05/08/2024
replaced broken owi sensor and ran test cycle. test ok; used 1 W11612329 (sensor) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Huffman, TX 77336
leonard
Job Details:
05/08/2024
djusted and realigned upper door switch cam and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Conroe, TX 77384
John
Job Details:
05/08/2024
checked unit out fixed kink in drain line unit is correct now
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near League City, TX 77573
angel
Job Details:
05/08/2024
When moving the dryer out for service found the rear leg on the washer jammed sideways corrected rear leg assembly all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS
Near Texas City, TX 77510
donnie
Job Details:
05/08/2024
Replaced Erc operations are correct
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cypress, TX 77433
Sarom
Job Details:
05/08/2024
"Reconnected the over flow sensore switch, checked all funtion"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Montgomery, TX 77316
gary
Job Details:
05/08/2024
Closing ticket
We serviced a
WHIRLPOOL WASHER
Model WET4024HW
Near Seabrook, TX 77586
chris
Job Details:
05/08/2024
Found faulty motor and shifter part order ; ordrng 1 W11614637 (Shift actuator) and 1 W11189163 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Pearland, TX 77584
chris
Job Details:
05/08/2024
"Found faulty slider, clutch and suspension rods part order ; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11400156 (Suspension rods) and 3 W11197416 (Absorber)s and 1 W11621180 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Pearland, TX 77584
chris
Job Details:
05/08/2024
Found faulty water valves and ice maker part order ; ordrng 1 W11482383 (Valve) and 1 W11645701 (Heater) and 1 W11482025 (Valve) and 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Houston, TX 77085
roosevelt
Job Details:
05/08/2024
Close out call per amanda unit was replaced
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Cypress, TX 77433
Jesse
Job Details:
05/08/2024
Changed unit parts per Techline unit still didnt work properly customer had unit replaced.
We serviced a
WHIRLPOOL OVEN
Model WFE515S0JS4
Near Huffman, TX 77336
leonard
Job Details:
05/08/2024
tightened loose ground connection and checked operations. ck ok
We serviced a
KITCHENAID RANGE
Model KFGG504KPS3
Near Hitchcock, TX 77563
donnie
Job Details:
05/08/2024
Need dsi and burner; ordrng 1 W11162730 (Dsi) and 1 W10919226 (Valve) and 1 W10764654 (Burner) and 1 W11652041 (Erc) and 1 W10324262 (Igniter)
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Texas City, TX 77590
donnie
Job Details:
05/08/2024
Need slider and clutch; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11429620 (Board)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS
Near Houston, TX 77093
george
Job Details:
05/08/2024
im adjusted her glass door.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FTX02
Near Tomball, TX 77377
gary
Job Details:
05/08/2024
"Ran diagnostics, all functions checked ok at this time. Customer to monitor"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Huffman, TX 77336
leonard
Job Details:
05/08/2024
replaced broken shaft gearcase and faulty actuator and cam and broken washplate and ran test cycle. test ok
We serviced a
MAYTAG REFRIGERATOR
Model MSD2578VEM00
Near Cypress, TX 77433
Jesse
Job Details:
05/08/2024
Unit will need new freezer door but manufacturer doesnt make door anymore for unit. Customer said they will go check for new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Houston, TX 77078
george
Job Details:
05/08/2024
"part to be order.BUT HER ICE MAKER IS FROM LOWE'S ,is not in my marcone. please see if you can get one...; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Spring, TX 77386
george
Job Details:
05/08/2024
it was loos screw on f.section door track. door been open. working normal now.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77085
roosevelt
Job Details:
05/08/2024
Check and cleared blocked up lint screen due to customers not cleaning lint unit had no airflow cleaned out an all operation worked ok if this customer calls back I can't run because she has a house full of cats
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Sugar Land, TX 77479
roosevelt
Job Details:
05/08/2024
Checked in closed off gap at the bottom of refrigerator and all operation worked and sealed properly; used 1 WP482338 (ADHESIVE) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Missouri City, TX 77489
roosevelt
Job Details:
05/08/2024
replaced bad latch; used 1 W10810403 (LATCH) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Houston, TX 77085
roosevelt
Job Details:
05/08/2024
Check and found that garbage disposal customer needs to remove plunger
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Fresno, TX 77545
roosevelt
Job Details:
05/08/2024
Check and advise customer to run water to your hot water took over a minute to get hot. Checked heater unit worked and heated as design and customer need to use a rinse aid
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Arcola, TX 77583
roosevelt
Job Details:
05/08/2024
Checked and found customers not using any kind of rinse aid and found that the water takes over 30 seconds to get hot advised him to run water to hot checked heater in all function worked in heat is OK
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, TX 77459
roosevelt
Job Details:
05/08/2024
checked and resetand leveled unit and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details:
05/08/2024
replaced defective control board per criss with tech line
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Houston, TX 77095
dadrick
Job Details:
05/08/2024
Replace part unit didnt turn on called tech line was advised to order more parts Sr#7739054811; ordrng 1 WP3392519 (Thermal fuse) and 1 279838 (Heating element)
We serviced a
MAYTAG RANGE
Model WOD93EC0AS01
Near Houston, TX 77345
george
Job Details:
05/08/2024
part to be order by customer. has several parts discontinued. but customer insist in order control board.; ordrng 1 W10838959 (cntrl-elec) and 1 W10849197 (panl-cntrl) and 1 WPW10532438 (cntrl-elec) and 1 W10545291 (fuse-thrml)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM
Near Spring, TX 77386
george
Job Details:
05/08/2024
"run diagnostic,no noise at all. for more one hr."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Friendswood, TX 77546
angel
Job Details:
05/08/2024
Needs parts; ordrng 1 W11672039 (Control) and 1 W11632709 (HMI)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77059
angel
Job Details:
05/08/2024
Customer to defrost unit and call back if issue returns
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near Houston, TX 77062
angel
Job Details:
05/08/2024
Found water line coming from wall to machine was leaking into dishwasher pan tightened but told customer to monitor and if issue returns will need plumber to check water supply
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Friendswood, TX 77546
angel
Job Details:
05/08/2024
Replaced faulty cam assembly all ok no problems
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Friendswood, TX 77546
angel
Job Details:
05/08/2024
Found improper power at L1 and L2 customer to have electrician correct issue
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Friendswood, TX 77546
angel
Job Details:
05/08/2024
Needs parts; ordrng 1 W10801766 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Friendswood, TX 77546
angel
Job Details:
05/08/2024
Ran diagnostics and tested unit all ok also the unit is operating and at proper temps if issue returns it will need all electronics
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near League City, TX 77573
angel
Job Details:
05/08/2024
Tested power at plug and retested unit all ok no problems the black on the inside back wall is normal from it being where the element is housed
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Texas City, TX 77591
donnie
Job Details:
05/08/2024
Need board and valve; ordrng 1 W11618921 (Board) and 1 W11413567 (Ui) and 1 W11652258 (Burner)
We serviced a
KITCHENAID MICROWAVE
Model KBMC140HSS05
Near Houston, TX 77094
Jordan
Job Details:
05/08/2024
"Unit in need of door springs, and hinges to allow door to close properly. Customer will not proceed with parts at this time.; ordrng 1 WP4375323 (Left Hinge) and 1 WP4375324 (Right hinge)"
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Houston, TX 77024
jerrell
Job Details:
05/08/2024
Reinstalled and adjusted water fill tube ran test all operations normal..
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Cypress, TX 77433
Jesse
Job Details:
05/08/2024
Checked unit found that unit is working properly.
We serviced a
MAYTAG WASHER
Model WRS53255014208
Near Houston, TX 77087
Derrick
Job Details:
05/08/2024
Order parts ; ordrng 1 W10180214 (Dial) and 1 W10202616 (Atc sensor) and 1 W10175557 (Timer) and 1 W10089728 (Control panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77047
Derrick
Job Details:
05/08/2024
"Check unit to find all operations working as designed on arrival technician ran plug to the outlet next to refrigerator and unit is working without breaking. The breaker. Customer was informed that he has a weak breaker and it needs to be switched to a standard outlet with a standard breaker instead of a GFCI, which is a arc breaker unit is OK."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Houston, TX 77033
Derrick
Job Details:
05/08/2024
Order parts ; ordrng 1 W11565030 (Latch)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8989SHZ0
Near Houston, TX 77061
Derrick
Job Details:
05/08/2024
Check unit to find all operations working as designed on arrival there is no issues with control panel nor operations no fault codes stored in ACU unit is OK
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Houston, TX 77011
Derrick
Job Details:
05/08/2024
Order parts ; ordrng 1 W11413336 (Lid) and 1 W11551369 (Left hinge) and 1 W11551376 (Hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM06
Near Houston, TX 77011
Derrick
Job Details:
05/08/2024
Check unit and adjusted door gasket. Unit is OK.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Cypress, TX 77429
Sarom
Job Details:
05/08/2024
Replaced front control
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77433
Sarom
Job Details:
05/08/2024
Balance the drum and check all function.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Cypress, TX 77433
Sarom
Job Details:
05/08/2024
"Wrong part in the package, need to reorder; ordrng 1 W10594396 (Manifold)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77018
Damarcus
Job Details:
05/08/2024
Found loose motor cover repaired unit run service check working OK now
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, TX 77459
Edwin
Job Details:
05/08/2024
Upon arrival I replaced wiring harness. Unit still doing same issue. Sr#7738935413. I got a different Timer from another unit . Machine worked I got a defective timer from the first time. Ordering timer.; ordrng 1 WPW10436303 (Timer)
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Cypress, TX 77433
dadrick
Job Details:
05/08/2024
Replace parts unit tested properly
We serviced a
JENN-AIR RANGE
Model JGD3536BS00
Near Cypress, TX 77429
dadrick
Job Details:
05/08/2024
Replace part unit is working properly
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Fresno, TX 77545
roosevelt
Job Details:
05/08/2024
Reconnected the plug that came disconnected from fuse and all operation worked and heated
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EHL02
Near Baytown, TX 77521
ricky
Job Details:
05/08/2024
found and replaced noisey comp
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Houston, TX 77020
Derrick
Job Details:
05/08/2024
Check unit and adjusted lint trap. Unit is OK.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Texas City, TX 77510
donnie
Job Details:
05/08/2024
Replaced Erc operations are correct now
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Houston, TX 77025
derrick
Job Details:
05/08/2024
Order sump assembly; ordrng 1 W11460946 (Motor)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77082
derrick
Job Details:
05/08/2024
Replaced open heater and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Arcola, TX 77583
derrick
Job Details:
05/08/2024
Replaced locked fan motor and checked operation ok
We serviced a
KITCHENAID REFRIGERATOR
Model WRF555SDFZ18
Near Richmond, TX 77406
raul
Job Details:
05/08/2024
Replaced door.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details:
05/08/2024
Repaired burned heater wire and checked operation ok
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Baytown, TX 77521
ricky
Job Details:
05/08/2024
need cnts; ordrng 1 w11553798 and 1 w11130936 and 1 w10905022 and 1 w11570268
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near La Porte, TX 77571
ricky
Job Details:
05/08/2024
need pnl; ordrng 1 w11594026
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Houston, TX 77080
Gary L
Job Details:
05/08/2024
Unit has bad diverter. ; ordrng 1 W11557671 (Compressor) and 1 W11590197 (Diverter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Pasadena, TX 77506
ricky
Job Details:
05/08/2024
found and replaced warped door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Houston, TX 77017
ricky
Job Details:
05/08/2024
found and replaced shorted parts
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Houston, TX 77020
ricky
Job Details:
05/08/2024
need bafel and mtr; ordrng 1 w11429974 and 1 w11429970 and 1 w11345228
We serviced a
AMANA MICROWAVE
Model AMV2307PFB
Near Houston, TX 77029
ricky
Job Details:
05/08/2024
"replaced dshorted bulb, cautioned cust this not desighned as a nite lite"
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4024HW0
Near Houston, TX 77060
george
Job Details:
05/08/2024
part to be order; ordrng 1 w11371714 (latch)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Katy, TX 77493
Luis
Job Details:
05/08/2024
"I replaced the basket, gearcase, agitator and retainer, checked ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Tomball, TX 77375
Joshua
Job Details:
05/08/2024
Ordering UI and control ; ordrng 1 W11627526 (Door harn-wire) and 1 W11632725 (Control) and 1 W11632709 (UI console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS04
Near Houston, TX 77070
dadrick
Job Details:
05/08/2024
Replace parts waiting on unit to reach correct temperature and start producing ice
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ2
Near Houston, TX 77064
dadrick
Job Details:
05/08/2024
Checked unit panel is peeling up an control has half of display ; ordrng 1 W11413963 (Panel) and 1 W11632725 (Control) and 1 W11627526 (Jumper wire)
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDW02
Near Houston, TX 77064
dadrick
Job Details:
05/08/2024
Checked unit freezer door is coming apart from the inside ; ordrng 1 W11023679 (Door) and 1 W11178521 (Nameplate)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Katy, TX 77449
Luis
Job Details:
05/08/2024
"Checked unit and when they installed the unit they didn't install the terminal block correctly, screws are loose and the cables arcing, also the vent they installed is not the recommended from the manufacturer, and the electrical outlet were unit is connected is hanging out of the wall and loose, making it very unsafe, and when I showed all those problems to the customer, she saw a big damaged behind the unit and said she didn't know that was there and also wanted that fixed, I explained to her that physical damage is not covered under warranty, and explained to the customer in order to fix all the other problems we need to fix that too, because when the unit is disassembled it won't be able to be put back together because of all the twisted metal and damages, the customer said she was not going to pay for all that and is going to take the unit back to where she purchased it, i documented with partner team and the notes will be attached to the file we already have"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Katy, TX 77449
Luis
Job Details:
05/08/2024
Checked unit and damper is not working ; ordrng 1 W10479155 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Spring, TX 77373
george
Job Details:
05/08/2024
"door been open,condensation. no parts"
We serviced a
WHIRLPOOL DRYER
Model wed560lhw2
Near Houston, TX 77084
Jordan
Job Details:
05/08/2024
Ordering parts for basket not spinning properly making knocking noises.; ordrng 1 W10508188 (Drum) and 4 WPW10314173 (Roller)s and 1 661570V (Belt) and 1 WPW10344192 (Idler)