We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS
Near Cypress, TX 77429
donnie
Job Details: 04/29/2022
Called tech line confirmed compressor out. Ref # 7733551679; ordrng 1 W10721030 (Inverter) and 1 8201675 (Comp)
We serviced a
MAYTAG DRYER
Model MEDB80BW0
Near Houston, TX 77057
anthony
Job Details: 04/29/2022
Replaced faulty idler assembly all okay no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Dickinson, TX 77539
alfredo
Job Details: 04/29/2022
"From previous call that inform customer to defrost unit before use customer informed me she had defrosted unit but the same items that were stuck in the ice or still there, I have one customer that the unit needs to be defrosted to room temperature due to previous repair or the unit will not continue to run properly, If the customer calls back please see notes"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near League City, TX 77573
alfredo
Job Details: 04/29/2022
Found faulty blower and motor order parts ; ordrng 1 W11492434 (Motor)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Houston, TX 77031
derrick
Job Details: 04/29/2022
Repaired loose red wire on block and checked operation of unit ok
We serviced a
KITCHEN AID ICE MAKER
Model KUDF204ESB01
Near Houston, TX 77027
anthony
Job Details: 04/29/2022
Cx customer has extended warranty
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Hockley, TX 77447
gary
Job Details: 04/29/2022
"Replaced main control and drain pump assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model KGCD807XSS02
Near Katy, TX 77494
martin
Job Details: 04/29/2022
Replaced parts list and tested. Working properly now.
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDB02
Near Spring, TX 77388
donnie
Job Details: 04/29/2022
Helped KD repair refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Houston, TX 77047
chris
Job Details: 04/29/2022
Found faulty control and thermistor part order ; ordrng 1 W10884720 (Harness) and 1 W11399844 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Houston, TX 77339
leonard
Job Details: 04/29/2022
order part; ordrng 1 W11557001 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Klein, TX 77389
kayla
Job Details: 04/29/2022
Temperatures too cold and froze lever from ice bin..Ice bin cracked behind near dispenser motor. Ordering part.; ordrng 1 WPW10558423 (Ice container complete asy)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Cypress, TX 77429
kayla
Job Details: 04/29/2022
Error codes F4E3 and F7E1. Ordering parts. 3 wgt; ordrng 1 W10518394 (Heater element) and 1 W11025157 (Pump and motor asy)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Cypress, TX 77433
kayla
Job Details: 04/29/2022
Helped DO replace parts. Ran diagnostics and all operations are correct.
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HB07
Near Seabrook, TX 77586
alfredo
Job Details: 04/29/2022
"Found faulty magnetron, order parts ; ordrng 1 W11334531 (Transformer) and 1 W11115131 (Magnetron)"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS00
Near Houston, TX 77071
derrick
Job Details: 04/29/2022
Replaced control and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Katy, TX 77494
martin
Job Details: 04/29/2022
Replaced control board and console. Tested and working as intended. Customer will monitor and call back if issue continues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Houston, TX 77082
martin
Job Details: 04/29/2022
Inspected freezer and found back panel frozen. Will order fan motor and wire harness ; ordrng 1 WP2315549 (Freezer motor) and 1 W11551372 (Fan harness)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Humble, TX 77396
leonard
Job Details: 04/29/2022
"replaced worn suspension and noisy and faulty motor and cam and belt and ran test cycle. test ok; used 1 W11497303 (motor), 1 W11239857 (BELT), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Booth, TX 77469
raul
Job Details: 04/29/2022
"Replaced outer glass door, black screws, screws, upper trim, cross support, name plate, hinge door, and inner glass"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Spring, TX 77388
kayla
Job Details: 04/29/2022
DO helped repair sealed system. 2x paycode: W12MX91NL2
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM03
Near Houston, TX 77081
anthony
Job Details: 04/29/2022
Replaced faulty sealed system parts all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHB01
Near Houston, TX 77055
jerrell
Job Details: 04/29/2022
Ran test all operations normal. Customer was using a thermometer also it was not in a accurate position to get a proper reading.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Alvin, TX 77511
alfredo
Job Details: 04/29/2022
Helper complete
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHW0
Near Houston, TX 77057
jerrell
Job Details: 04/29/2022
Tech to close ticket per office
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Porter, TX 77365
leonard
Job Details: 04/29/2022
"replaced faulty suface lamp and holder and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL MIRCOWAVE
Model AMV2307PFB07
Near La Marque, TX 77568
alfredo
Job Details: 04/29/2022
"Found Faulty blower fan properly reinstalled blower fan and vent unit is now working as intended, No more noise at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Spring, TX 77388
kayla
Job Details: 04/29/2022
Needing sealed system repair. Ordering parts. 3 wgt. 2 tech with DO.; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS
Near Friendswood, TX 77546
chris
Job Details: 04/29/2022
Found broken ice bin that doesnt latch to door. Part order ; ordrng 1 W10769145 (Ice bin)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Humble, TX 77346
leonard
Job Details: 04/28/2022
repaired loose red wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Caney, TX 77357
leonard
Job Details: 04/28/2022
adjusted blower housing and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WCG97US0HS00
Near Atascocita, TX 77346
leonard
Job Details: 04/28/2022
adjusted simmer flames on rt. and left front burners. ck ok
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Magnolia, TX 77355
gary
Job Details: 04/28/2022
Ran diagnostics ordering latch assembly and TOD for bottom oven; ordrng 1 W10883049 (Latch) and 2 Wp4449751 (Tod)s
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77019
anthony
Job Details: 04/28/2022
Found connector on main control not fully secure retested unit all ok no problems
We serviced a
AMANA REFRIGERATOR
Model BG21VC
Near Baytown, TX 77521
ben
Job Details: 04/28/2022
checked unit found the evap fan motor shorted
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Houston, TX 77042
jerrell
Job Details: 04/28/2022
Need to order.; ordrng 1 W11462458 (Control) and 1 W11460962 (Ui panel) and 1 W11460908 (Console) and 1 W11084845 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Richmond, TX 77407
martin
Job Details: 04/28/2022
Ran diagnostics and everything checked out. Heater coming on as intended. Noticed customer was not using rinse aid. Informed him of the importance of using rinse aid and choosing the correct cycles with proper HEAT DRY
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Houston, TX 77079
jerrell
Job Details: 04/28/2022
Adjust pedestal and dryer panels and installed sound dampening pads ran test all operations normal; used 6 W11113654 (Pad) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Houston, TX 77043
jerrell
Job Details: 04/28/2022
Ran diagnostics reset controls also informed customer to raise temperatures to hot water heater to 120 degrees at least. For the best results in wash and dry cycle.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Houston, TX 77042
jerrell
Job Details: 04/28/2022
Adjust legs run test all operations normal.
We serviced a
KITCHENAID MICROWAVE
Model KCMS2055SSS2
Near Montgomery, TX 77356
james
Job Details: 04/28/2022
Thank you for contacting Whirlpool Third Party Dispatch. Your form request to report parts NLA (No longer available) has been approved and processed. The customer?s file has been documented and you are welcome to close out the work order and advise the customer to call their warranty company.sR #: 7733509418
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Rosharon, TX 77583
roosevelt
Job Details: 04/28/2022
per magon with tpps is shipping parts to customer home gearcase w11423758 order# 1536814458 and bolts 2 w10094780 and ref# is 7733537773 and siad call when job if done for dl auth#; ordrng 1 w11423758 (gearcase) and 2 W10094780 (screw-kit)s
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near New Caney, TX 77357
leonard
Job Details: 04/28/2022
replaced broken door catch and checked operations. ck ok; used 1 WP3389441 (CATCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB00
Near East Bernard, TX 77435
raul
Job Details: 04/28/2022
Upon arrival the ice maker was turned off. Once i turned it back on the ice maker let the batch of ice into the ice tray and called for water. I explained to customer that ice maker was off she also explained to me that she had turned it off because the ice maker had made too much ice that ice was over filling the tray and was on top of ice maker. I explained that when that happens ice can also get under the ice maker arms that can get it stuck and stopping it from continuing the cycle.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near League City, TX 77573
miguel
Job Details: 04/28/2022
order part; ordrng 1 W11177741 (door gasket)
We serviced a
WHIRLPOOL KITCHEN
Model WRS325SDHZ
Near Needville, TX 77461
raul
Job Details: 04/28/2022
"Will need ice maker, freezer thermistor, and harness wire; ordrng 1 Wpw10384183 (Thermistor) and 1 W11546935 (Ice maker) and 1 W11581973 (Harness wire)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Needville, TX 77461
raul
Job Details: 04/28/2022
Will need thermostat fix; ordrng 2 Wp8318268 (Thermostat fix)s
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Houston, TX 77082
martin
Job Details: 04/28/2022
Replaced LEDs
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Shenandoah, TX 77385
james
Job Details: 04/28/2022
JO to reorder manifold. It was correct part# but wrong part in box. Please reschedule with customer3wgt; saved tckt
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Montgomery, TX 77316
gary
Job Details: 04/28/2022
"Ran diagnostics, spoke with Jen Air safety on possible repair authorization. Unit will need complete sump assembly and main control. No further work approved at this time referring customer back to customer service SR7733525362"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Houston, TX 77089
chris
Job Details: 04/28/2022
Found improperly installed drain pump. Reinstalled drain pump correctly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW
Near Pearland, TX 77581
chris
Job Details: 04/28/2022
Unit has been tampered with and is missing parts. Unit is at lowes as store stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Conroe, TX 77302
james
Job Details: 04/28/2022
Checked unit and removed debris from between drum and drum seal. Ran test cycle and unit checks ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Pearland, TX 77581
chris
Job Details: 04/28/2022
Found faulty GEARCASE part order ; ordrng 1 W11454734 (GEARCASE) and 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Dickinson, TX 77539
miguel
Job Details: 04/28/2022
checked over unit. found broken wires under freezer door. instaled new door. unit working as designed
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Montgomery, TX 77356
james
Job Details: 04/28/2022
Checked unit for error codes and cleared f9e1 exited diagnostics and unit started to drain at power up and unlocked door. Cleaned drain pump filter and ran test cycle and unit checks ok.
We serviced a
KITCHEN AID OVEN
Model KOSE500ESS05
Near Conroe, TX 77304
james
Job Details: 04/28/2022
Checked unit and replaced shorted door latch. Ran test cycle and unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB1
Near Conroe, TX 77304
james
Job Details: 04/28/2022
Checked unit and adjusted door gasket. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model KODE507
Near Sugar Land, TX 77478
roosevelt
Job Details: 04/28/2022
ajusted temp. and all function ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Houston, TX 77007
ben
Job Details: 04/28/2022
replaced relay
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cove, TX 77523
ricky
Job Details: 04/28/2022
found and resecured loose door screws
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Baytown, TX 77521
ricky
Job Details: 04/28/2022
need cnt; ordrng 1 w11348061 and 1 w11092649
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Arcola, TX 77583
derrick
Job Details: 04/28/2022
Repaired blocked burner assembly and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HBS00
Near Pasadena, TX 77504
ricky
Job Details: 04/28/2022
replaced stalled mtr asy
We serviced a
KITCHENAID VENTHOODS
Model KVWB406DSS4
Near Conroe, TX 77385
james
Job Details: 04/28/2022
Order parts reschedule with customer2 man w/ JP2wgt; ordrng 1 W11351717 (BLOWER-FAN)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Houston, TX 77087
chris
Job Details: 04/28/2022
Found that unit is working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77015
ricky
Job Details: 04/28/2022
"found and resecured level legs, bad house flours"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near League City, TX 77573
miguel
Job Details: 04/28/2022
checked over unit. found bad actuator. cust decline est. per cust.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Seabrook, TX 77586
miguel
Job Details: 04/28/2022
order parts; ordrng 1 w11179310 (cntrl) and 1 w10801665 (cntrl)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB
Near Houston, TX 77015
ricky
Job Details: 04/28/2022
found and replaced shorted part
We serviced a
WHIRLPOOL LAUNDRY
Model WTW6120HW2
Near Cypress, TX 77433
donnie
Job Details: 04/28/2022
"Ran diagnostics, unit has a loud noise in high speed spin. Replaced the belt, ran diagnostics with high speed spin no noise now.; used 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW0
Near Cypress, TX 77433
donnie
Job Details: 04/28/2022
Replaced shorted heating element and limiters . Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Humble, TX 77346
leonard
Job Details: 04/28/2022
replaced shorted motor capacitor and ran test cycle. test ok; used 1 W11428524 (CAPACITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77041
jerrell
Job Details: 04/28/2022
Installed listed parts all test normal.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Houston, TX 77041
jerrell
Job Details: 04/28/2022
Installed listed parts all test normal.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/28/2022
replaced bad valve
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/28/2022
broken manifold; ordrng 1 w11545334 (manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/28/2022
bad compressor and customer didnt wont any work done to unit taking back to lowes
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Cypress, TX 77433
donnie
Job Details: 04/28/2022
Freezer door not sealing on top right corner. Heated gasket to form to door. Operations are correct now
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Pearland, TX 77584
alfredo
Job Details: 04/28/2022
Found frozen drain inform customer to defrost unit to room temperature before use
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ
Near Webster, TX 77598
alfredo
Job Details: 04/28/2022
Helper complete
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ
Near Webster, TX 77598
chris
Job Details: 04/28/2022
Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Rosenberg, TX 77471
raul
Job Details: 04/28/2022
"I replaced front right burner, switch memb, and infinite switch"
We serviced a
WHIRLPOOL LAUNDRY
Model MVWC565FW2
Near Houston, TX 77083
martin
Job Details: 04/28/2022
Inspected washer and found failed actuator. Provided customer with quote and she approved. I replaced with one from truck stock ; used 1 W10913953 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Katy, TX 77493
martin
Job Details: 04/28/2022
Secured and adjusted filter housing access door
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rosharon, TX 77583
derrick
Job Details: 04/28/2022
Repaired loose red wire on terminal block and checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Arcola, TX 77583
derrick
Job Details: 04/28/2022
Replaced broken door and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Katy, TX 77493
martin
Job Details: 04/28/2022
Needs ice maker and water valve ; ordrng 1 W11284458 (Ice maker) and 1 WPW10179146 (Water valve)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Katy, TX 77493
martin
Job Details: 04/28/2022
Needs control board and console ; ordrng 1 W11525996 (Control board) and 1 W11413566 (Console)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rosenberg, TX 77471
raul
Job Details: 04/28/2022
The vent was clogged. I checked for any water in blower and everything was good.
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Houston, TX 77024
jerrell
Job Details: 04/28/2022
Installed drain pan all test normal.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Houston, TX 77019
anthony
Job Details: 04/28/2022
Needs parts; ordrng 1 W11542161 (Control)
We serviced a
JENN-AIR COOK TOP
Model JED3430WS01
Near Sugar Land, TX 77479
derrick
Job Details: 04/28/2022
Replaced shorted switch and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Pearland, TX 77584
alfredo
Job Details: 04/28/2022
"Found faulty drain, drain was frozen, informed customers to defrost unit to room temperature before use"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Pearland, TX 77584
alfredo
Job Details: 04/28/2022
Door is wedge closed unable to open the freezer door inform customer to defrost unit to room temperature to prevent any damages to unit liner and call us back at your convenience
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Magnolia, TX 77355
gary
Job Details: 04/28/2022
"Replaced main console and controls in unit, checked ok at this time"
We serviced a
MAYTAG WASHER
Model MHW8630HC1
Near Katy, TX 77449
raul
Job Details: 04/28/2022
Will need a soap dispenser drawer; ordrng 1 W11524106 (Dispenser drawer)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Fulshear, TX 77441
martin
Job Details: 04/28/2022
"Needs control panel,capacitor,diode,backer and control board ; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W11175576 (Panel) and 1 W10833365 (Backer) and 1 W11552018 (Control board)"
We serviced a
JENN-AIR COOKTOP
Model JED3430GS00
Near Sugar Land, TX 77479
derrick
Job Details: 04/28/2022
"Send pics in to Jennaire and because of the spider crack at back of the unit that caused the crack to run to the front, this is not considered a failure of the unit but a use and care issue."
We serviced a
WHIRLPOOL RANGE
Model WFG231LVQ0
Near Magnolia, TX 77355
gary
Job Details: 04/28/2022
"Ran diagnostics, quoted customer for replacement oven gasket; ordrng 1 Wpw10217472 (Gasket)"