Part order due to unit not heating.; ordrng 1 W10849829 (Control) and 1 W10343300 (Capacitor) and 1 W10886077 (Diode) and 1 W10754523 (Transformer)

Assisted tech.

"Customer says things are freezing in fresh food section, refrigerator door is squeaking and compressor is noisy. Adjusted food in front of damper. Customer wants to upgrade refrigerator"

I will not turn on at all replace the thermal fuse in the dryer and everything is operating and heating and functioning properly all operations. OK advise customer needs to get his driver and cleaned out so the fuse does not blow again.; used 1 Wp3392519 (Thermal fuse) from stock

"Put the unit and the diagnostic settings, and it kept on tripping the breaker once getting to the defrost heater it tripped the breaker immediately went to the evaporator and unplugged the defrost heater by itself and plugged the refrigerator in and everythings operating and functioning properly need to replace the defrost heater; ordrng 1 W11573118 (Defrost heater)"

Start button will not work need to order the main control board and the user interface panel; ordrng 1 W11665217 (Main control) and 1 W11565671 (User interface panel)

Fixed stuck ice tray. All operations normal.

bad control; ordrng 1 w11603811 (control)

"bad mag; ordrng 1 W10754299 (magnetron), used 1 W11256462 (DIODE), and 1 w10574736 (cap) from stock"

"Ran diagnostics, replaced main console assembly in unit. All functions checked ok at this time"

part order; ordrng 1 694089 (sub 279711)

Ordering replacement hinges. ; ordrng 1 W11766666 (Hinges left) and 1 W11766665 (Hinges right)

Ordering replacement hinges ; ordrng 2 W11750429 (Hinges)s

"Ran diagnostic, cleared debri from vent. Customer advised on vent cleaning. All unit functions now check ok"

Ran diagnostic ordering replacement Pump and pump with sensor ; ordrng 1 W11542867 (Pump with sensor) and 1 W11539855 (Drain pump)

Replace bad IM all working ok now

Removed and replaced fan assembly. Checked operation

Checked unit and element is not working ; ordrng 1 W11637581 (Control) and 1 W10518394 (Element)

"Checked unit and everything checked ok , I explained to the customer on how the unit works and also on how to use it correctly"

"needs spreaders and stat, est pending, pic taken"

Checked unit and replaced evaporator motor with open harness. Unit checks ok.

needs stat

"found no 220 to unit ,refered cust to builder unit ok"

Replaced motor/sump assy on dishwasher. Operations are correct

Installed all parts running through diagnostic testing all operations OK now all the buttons are working again and everythings operating properly

"upon arrival unit would not turn on tested voltage to unit and only 12v was at control board. tested outlet and same voltage informed customer of a voltage issue and to contact their builder, job completed"

Checke dunit and repaired loose connection at oven temp sensor. Ran temp test and unit checks ok.

replaced noisy and faulty idler pulley and checked operations. ck ok; used 1 WP691366 (PULLEYIDL) from stock

"Ran diagnostics and found several error codes storedCleared History and reset control boardTested both upper n lower ovens, pre heated to 350 Both oven reached temperature and no more error codes Showed customer and Mrs confirmed"

Part order due to overheating locked compressor.; ordrng 1 W11563970 (Compressor) and 1 W10805035 (Drier)

Ordering parts; ordrng 1 W11607637 (Control)

replaced bad bulb dl aut# is tpb35038l2.0; used 1 8206232A (BULBLIGHT) from stock

Checking found someone unplugged dishwasher plugged it back in and all function worked as designed

Checking found that oven is missing model and serial number so that's nothing I can do to this oven

Need to order ; ordrng 1 W11397137 (Icemaker) and 1 W11383473 (Valve)

"Per customer complaintNot making iceCooling is working properly Will order new dual water valve, advised customer to replace water filter with a certified filter. ; ordrng 1 W11482383 (Dual water valve)"

Reinstalled drain pump connections ran test all operations normal.

Installed listed parts all operations normal.

Installed water valve ran test all operations normal.

Need pcb and harn; ordrng 1 W11742939 (Pcb) and 1 W11643701 (Harn)

replaced control unit is working as designed

fan not spinning ; ordrng 1 2315539 (evap motor) and 1 W11340898 (heater) and 1 WPW10384183 (therm)

"Ran diagnostics, documented on going intermittent issue with error code F2 E1 per techline ordering replacement cooling fan assembly ; ordrng 1 W11248652 (Blower)"

Ordering replacement in line heater ; ordrng 1 W11087201 (Heater)

Customer complained that temperature doesnt seem to be correct. Checked temperature in refrigerator and unit is working fine

"Ran diagnostics, corrected issues with washer lid. All functions checked ok at this time"

Customer complained that temperature doesnt seem to be correct. Checked temperature in refrigerator and unit is working fine

Ordering parts; ordrng 1 W11629714 (Evaporator) and 1 W11626107 (Heater) and 1 W11759117 (Thermistor) and 2 W11504450 (Coupler)s and 2 W11506620 (Coupler)s

Order part ; ordrng 1 W11397192 (ICEMAKER)

ordering replacement agitator ; ordrng 1 W11510461 (WASHPLATEv) and 1 W11510462 (CAP) and 1 W10752187 (SCREW) and 1 W11614636 (AGITATOR)

"Ran diagnostics, replaced main control per service pointer. All functions checked ok at this time"

part NLA closing for trip charge.

belt off idler pulley - reinstalled and tested - working as normal

Checked unit and adjusted door cam position. Ran test cycle and unit checks ok.

Checked unit and adjusted door catch and strike. Ran test cycle and unit checks ok

checked unit out motor was not pluged in made unit right unit checkled out

"Upon arrival I found unit not spinning, after checking belt I found it not correctly on the drum, after adjusting unit is now spinning."

Water Lines busted at the bottom of the freezer door; ordrng 1 W10130859 (Freezer door)

replaced noisy and faulty idler pulley and checked operations. ck ok; used 1 WP691366 (PULLEYIDL) from stock

"Upon arrival and after diagnosing, I noticed that the unit was not heating. I will order parts.; ordrng 1 WP3387747 (HEATING ELEMENT) and 1 280148 (THRML CUTOFF)"

Ui buttons stuck in between bracket. Removed and fixed

"replaced damaged capacitor - tested, working as normal ; used 1 WPW10574736 (CAPACTR-MG) from stock"

Upon arrival i diagnosed unit rt front burner not on .I adjusted and tested all burners (picture attached). They passed they are now working as designed.

"loose harness to burner assembly - reattached and tested, working as normal"

Upon arrival i diagnosed unit the only error code present was F0E3 (overload). I adjusted legs and leveled unit. I adviced customer on overloading machine and what it can cause. Unit passed. Unit is working as designed.

Switch was reading ol. Replaced with ts

"loose harness to left contact point to element - reattached and tested, heating as normal"

Found cap bad. Replaced and unit heating now; used 1 WPW10574736 (Cap) from stock

Found faulty compressor part order. Compressor causing excess noise ; ordrng 1 W11758078 (Compressor)

"Checked unit and freezer was with condensation, I checked with tech line in diagnostic and everything checked ok, I explained to the customer on how to use it correctly and how to prevent from that happeningFile# 22002069"

"I arrived to the customer house and I started to take the unit apart to replace the parts, and the Mr. Got really close behind me and got very aggressive with me and started calling me names, and treated me and said because of me he didnt get a new one, and also most the repairs not covered, I said to him i didnt know what he was talking about, I tried to find out what was going on, and he got my parts and started ripping the boxes and he got worse, and said why did they send me back to his house, and because of the situation I reassembled the unit, and referred them to contact customer service because the threaten were more consistent and also the customer has my parts and I asked for them back because I was leaving, he said I wasnt going anywhere until I fix his refrigerator, so I started walking out of the house and when I turned back because he was following me he threw the boxes at me and hit me with them, I picked them up and left the home and when I I got to my truck I opened the door and I saw him right behind me and he tried to do something to me and at the same time he was hiding something on his hands, I told him if he doesnt back off I was going to call the cops, the customer said I was in his house and he can do anything that he wants, I tried to avoid it and get in my truck and left I called customer service and documented it, File# 21620462"

Installed fan motor transformer and magnetron ran test all operations normal.

Replaced faulty knobs. All unit functions now check ok

"Ran diagnostic, found fault with water filter cause little to no water to fill water bin. Customer advised on changing and monitoring ice production. Inspected seal system repair. No leaks found"

"Ran diagnostic, checked pressure hose , no kinks . Reset unit. Error was caused by over suds. Running g cleaning cycle. All unit functions checked ok"

Ran diagnostic cleared blockage from vent area. Ordering replacement thermistor fuse. ; ordrng 1 WP3392519 (Thermal fuse)

Replaced faulty console and icemaker. Aduse on waiting 72 hrs for ice production

"replaced float assy parts, switch, and sensor. unit tested ok."

Replaced broken support.

Found bad wire & shorted valve. ; ordrng 1 Wpw10341320 (Valve)

Replaced bad UI due to F2E1 error.

Replaced bad water valve.

Second man helper.

Replaced bad harness.

"checked and didnt find and problems, reset washer and all opperation ok"

Checked unit and for error codes and none found. Ran test cycle and checked for grease and anything that could stain clothing and none found. Unit checks ok.

Order parst reschedule with customer; ordrng 1 W11643701 (HARNS-WIRE) and 1 W11399437 (PUMP-WATER)

"Upon arrival and after diagnosing, I did not find any issues with the unit. The unit had no error codes, and I started a bake cycle and when I turned it off, the unit worked perfectly fine and shut off. The customers concern was after running the unit at 400? It didnt cool down in 7 minutes after it being used. I mentioned to the customer that when running the unit at those temperatures, it can take between 30 minutes to an hour for the unit to cool back down. the unit is working properly as designed."

"After replacing the part, the unit should cool and work properly. I ran through the diagnostics and everything passed. The compressor is cooling and the water stream still seems fine. There are no current issues with the unit. It is working properly as designed."

Assisted JL

"After replacing control boards, unit started to preheat and trip breaker. We then started to do moisture procedure and during that procedure the cancel button on panel control would dissappear and reappear. Then error code F1E1 (main control fault) appeared. I called techline and they suggested to replace panel control and check if voltage drops during pre-heating. ; ordrng 1 W11774690 (Panel control)"

Found bad ice make it need to be replaced

Play detective inlet water valve all tested good no issues

Order part ; ordrng 1 W11236900 (UI/CONTROL)

Replace bad element run service cycles all tested good no issues

Run service cycles all found all working fine

found and replaced warped parts

found and replaced shorted parts and cycled

need valves; ordrng 1 W10799016 (motor-evap) and 1 W10389152 (support) and 1 W11255718 and 1 w11460084

needs cnts; ordrng 1 w11680235 and 1 w11679954