We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, TX 77357
leonard
Job Details: 09/21/2023
adjusted simmer flames on all burners and checked all operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near New Caney, TX 77357
leonard
Job Details: 09/21/2023
"replaced broken and shorted light socket and bulb and checked operations. ck ok; used 1 W11222979 (socket), and 1 WP22002263 (BULB-LIGHT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Houston, TX 77088
Louis R
Job Details: 09/21/2023
Found bad motor; ordrng 1 W11497303 (Motor) and 1 W10913953 (Shifter) and 1 W11428524 (Capacitor) and 1 W10721967 (Cam) and 1 W11454372 (Gearcase)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Atascocita, TX 77346
leonard
Job Details: 09/21/2023
re-installed loose left rear leveling leg and raised feet and re-leveled to prevent bottom motor cover from rubbing drain pan and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300EBS01
Near Tomball, TX 77377
gary
Job Details: 09/21/2023
"Ran diagnostics, adjusted settings. Ordering replacement control assembly ; ordrng 1 Wpw10746274 (Control) and 1 WPW10317076 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77089
chris
Job Details: 09/21/2023
Obtained data loggers from customers refrigerator
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Caney, TX 77357
leonard
Job Details: 09/21/2023
"replaced broken drive pulley and cam assy. and faulty acyuator and belt and checked all operations. ck ok; used 1 W10721967 (CAM), 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 09/21/2023
adjusted upper and lower refrigerator door hinges for proper door closure and seal. ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Spring, TX 77373
donnie
Job Details: 09/21/2023
"Noisy blower motor, removed over the range microwave and replaced blower motor. Operations are correct now ; used 1 W11441128 (Blower) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Spring, TX 77386
donnie
Job Details: 09/21/2023
Error code f4 e3 open wash motor. Confirmed open wash motor; ordrng 1 W11025157 (Wash motor/sump) and 1 W10906426 (Board)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Spring, TX 77386
leonard
Job Details: 09/21/2023
assisted Donnie
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77373
leonard
Job Details: 09/21/2023
assisted Donnie
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77301
james
Job Details: 09/21/2023
Order part reschedule with customer; ordrng 1 W11546935 (ICEMAKER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Conroe, TX 77301
james
Job Details: 09/21/2023
"Checked unit in each step of diagnostics and could not duplicate issue. Found and documented with Austin at Tech Line the refrigerator, range and 4 outlets are on the same 20 amp breaker and advised customer the refrigerator and range should be on a dedicated circuit. Issued SR# 7737378938"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Houston, TX 77345
leonard
Job Details: 09/21/2023
all operations are working properly now. customer will call back if happens again.
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Atascocita, TX 77346
leonard
Job Details: 09/21/2023
replaced faulty flame sensor and checked operations. ck ok; used 1 WP338906 (SENSOR) from stock
We serviced a
JENN-AIR RANGE
Model JGRP548WP02
Near Houston, TX 77025
levis
Job Details: 09/21/2023
order parts; ordrng 1 W10763503 (harns-wire)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Magnolia, TX 77354
gary
Job Details: 09/21/2023
"Ran diagnostics, quoting customer for replacement appliance manager (251.88) and thermal cut off (97.81) with additional 150.00 labor plus tax. Pending approval WP4449751W10839510"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Mont Belvieu, TX 77523
ricky
Job Details: 09/21/2023
found and ran diag to reset sensor
We serviced a
JENN-AIR KITCHEN
Model JGR8875QDS
Near Baytown, TX 77521
ricky
Job Details: 09/21/2023
found and replaced worn parts
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Baytown, TX 77521
ricky
Job Details: 09/21/2023
need susp; ordrng 1 w11159470
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Baytown, TX 77521
ricky
Job Details: 09/21/2023
needs def; ordrng 1 W10384183 (thermistor) and 1 w11573117 and 1 w11478200
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Crosby, TX 77532
ricky
Job Details: 09/21/2023
need res; ordrng 1 w11308017 and 1 8201815 (connector)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404ESS
Near Katy, TX 77494
raul
Job Details: 09/21/2023
replaced adjuster and track
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWS2
Near Katy, TX 77494
raul
Job Details: 09/21/2023
Will need right and left hand rails. ; ordrng 1 w11259786 (right hand rails) and 1 w11259785 (Left hand rail)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Katy, TX 77494
raul
Job Details: 09/21/2023
"will need magnetrom, transformer, capacitor, and diode. ; ordrng 1 w10850446 (capacitor) and 1 w11256462 (Diode) and 1 w11493410 (Magnetron) and 1 w10836753 (Transformer)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Houston, TX 77082
raul
Job Details: 09/21/2023
"Will need magentron, transformer, capacitor, diode, filter board, upper and lower interlock ; ordrng 1 w10754299 (Magnetron) and 1 w11446747 (Transformer) and 1 w11335495 (Capacitor) and 1 w11256462 (Diode) and 1 wpw10531156 (Filter Noise) and 1 w11551558 (Upper Interlock) and 1 w11551761 (Lower Interlock)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Richmond, TX 77406
raul
Job Details: 09/21/2023
"replaced gearcase, drum, agitator, waswhplate, and drain pump. I did find pieces of the old drum in tub."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Arcola, TX 77583
derrick
Job Details: 09/21/2023
Order manifold assembly; ordrng 1 W11509597 (Manifold assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77070
Gary L
Job Details: 09/21/2023
Found low water pressure to fridge from water supply. Checked filter and cycled ice maker. Ice maker is working as designed.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Houston, TX 77065
Gary L
Job Details: 09/21/2023
Found washer malfunctioning when finger switch for water is used. Checked wires and ohms to switch. Ran recalibration and tested.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Houston, TX 77067
Gary L
Job Details: 09/21/2023
"Found terminal block broken and element shorted. Removed and replaced heater, terminal block, and cutoff thermostat. Checked operation"
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS315SDHM08
Near Spring, TX 77389
Osiel
Job Details: 09/21/2023
unit needs water filter replaced
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW0
Near Spring, TX 77388
Osiel
Job Details: 09/21/2023
heating element and pump&motor ; ordrng 1 w11613479 (pump&motor) and 1 w11027055 (heating element)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
roosevelt
Job Details: 09/21/2023
vents are blocked customer needs to have vents cleaned out all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details: 09/21/2023
replaced bad controls
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montgomery, TX 77356
james
Job Details: 09/21/2023
Order part reschedule with customer; ordrng 1 W11546935 (ICEMAKER)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Montgomery, TX 77316
james
Job Details: 09/21/2023
"Checked unit and replaced misformed left fresh food door, diffuser and UI. Unit checks ok."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Richmond, TX 77406
derrick
Job Details: 09/21/2023
Order Dsi board per tech line; ordrng 1 W11162730 (Dsi board)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Sugar Land, TX 77498
roosevelt
Job Details: 09/21/2023
bad pump and motor; ordrng 1 W11178672 (pump&motor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Spring, TX 77379
Osiel
Job Details: 09/21/2023
"calibrated oven temp down - customer had concerns with services getting hot when using oven, operating as design within normal expected operations & temperatures."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSB489VS10
Near Houston, TX 77069
Osiel
Job Details: 09/21/2023
replaced filter
We serviced a
WHIRLPOOL1299] WASHER
Model MHW8630HC1
Near Montgomery, TX 77356
james
Job Details: 09/21/2023
Checked unit and cleared error codes f0e5 f0e2 and f0e1. Reset controls and ran auto diagnostic test cycle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Conroe, TX 77316
james
Job Details: 09/21/2023
Checked unit and adjusted bake element support. Unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model JJW9627DDS
Near Sugar Land, TX 77479
roosevelt
Job Details: 09/21/2023
bad sensors; ordrng 2 74008369 (sensor- ov)s
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Dickinson, TX 77539
chris
Job Details: 09/21/2023
Found improperly ran drain hose. Reinstalled drain hose correctly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Richmond, TX 77407
martin
Job Details: 09/21/2023
Replaced parts list
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Sugar Land, TX 77498
roosevelt
Job Details: 09/21/2023
checked and connected hoes to drian and ll function ok
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS1
Near Missouri City, TX 77459
derrick
Job Details: 09/21/2023
Replaced shorted control and checked operation of unit ok
We serviced a
AMANA RANGE
Model AGR6303MMB0
Near Conroe, TX 77304
james
Job Details: 09/21/2023
Checked unit and replaced shorted control. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Conroe, TX 77304
james
Job Details: 09/21/2023
Checked unit and repaired loose connection at water inlet valve. Unit checks ok. Advised customer to replaced filter.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Houston, TX 77066
Gary L
Job Details: 09/21/2023
Found blower wheel stripped on motor shaft. Removed and replaced motor and blower wheel. Checked operation
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, TX 77038
Gary L
Job Details: 09/21/2023
Found gearcase squeaking. Removed and replaced gearcase and agitator. Checked operation
We serviced a
WHIRLPOOL OVEN
Model JJW2830IL01
Near Richmond, TX 77469
derrick
Job Details: 09/21/2023
Replaced shorted console and checked operation ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Katy, TX 77449
martin
Job Details: 09/21/2023
"Customers complaint was that MW fan came on by itself. I checked and everything was fine. Heats up properly and fan comes on n off as designed After further investigation turns out customer was cooking, baking and the heat produced from oven was venting upwards and activated MW self cooling fan feature Advised customer this was normal and safe to continue using MW and to monitor going forward"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDZ08
Near Katy, TX 77493
martin
Job Details: 09/21/2023
Replaced parts list
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Katy, TX 77494
martin
Job Details: 09/21/2023
Wrong part was orderedWill order correct one ; ordrng 1 W10894098 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Galveston, TX 77551
anthony
Job Details: 09/21/2023
Needs parts; ordrng 1 W11171119 (Element) and 1 WP3149400 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Houston, TX 77096
levis
Job Details: 09/21/2023
checked unit adjusted the temp settings on the control and checked operation of the unit
We serviced a
JENNAIR OVEN
Model JJW2830LL
Near Tomball, TX 77377
gary
Job Details: 09/21/2023
Replaced complete glass oven door in unit. Documented ongoing issues with damaged doors received with TPSS. Closing ticket and Jennair dispatching new ticket
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, TX 77354
gary
Job Details: 09/21/2023
"Ran diagnostics, replaced main control assembly in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77093
Gary L
Job Details: 09/21/2023
Assisted tech in repairing washer
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Pinehurst, TX 77362
gary
Job Details: 09/21/2023
Call canceled at door. Closing ticket
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Tomball, TX 77377
gary
Job Details: 09/21/2023
Replaced Icemaker once more per techline suggestion. Customer advised on monitoring
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77096
levis
Job Details: 09/21/2023
order parts; ordrng 1 w11652038 (harness) and 1 W10890624 (motor-drve)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Houston, TX 77025
levis
Job Details: 09/21/2023
checked unit adjusted the burners and checked operation
We serviced a
MAYTAG WASHER
Model MVWP575GW
Near Houston, TX 77098
levis
Job Details: 09/21/2023
replaced shorted relay
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Galveston, TX 77554
anthony
Job Details: 09/21/2023
Tested unit and reset control looks to be a drain issue customer to have a plumber correct issue
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Galveston, TX 77554
anthony
Job Details: 09/21/2023
Customer to have electrician correct power issue if issue returns they will call service back
We serviced a
WHIRLPOOL1299] WASHER
Model WFW3090JW
Near Houston, TX 77024
jerrell
Job Details: 09/21/2023
Tech assist for LR
We serviced a
WHIRLPOOL1299] DISHWASHER
Model WTW4850HW2
Near Houston, TX 77007
Louis R
Job Details: 09/21/2023
Replaced bad shifter per error code; used 1 W10913953 (Shifter) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Galveston, TX 77554
anthony
Job Details: 09/21/2023
Filled and drained unit 3 times also watched to make sure pump was running and unit is working at this time.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MW0
Near La Marque, TX 77568
anthony
Job Details: 09/21/2023
Replaced faulty control all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Houston, TX 77089
chris
Job Details: 09/21/2023
Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Houston, TX 77098
levis
Job Details: 09/21/2023
order parts; ordrng 1 W11087376 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77007
Louis R
Job Details: 09/21/2023
Fixed rubbing fan blade
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS42E22L00
Near Houston, TX 77007
Louis R
Job Details: 09/21/2023
Found bad control SR# 7737384849; ordrng 1 W11626109 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Houston, TX 77004
Louis R
Job Details: 09/21/2023
SR# 7737158570 unit being replaced
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Houston, TX 77004
Louis R
Job Details: 09/21/2023
SR# 7737269489 ref operations normal
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Houston, TX 77056
Louis R
Job Details: 09/21/2023
Replaced bad valve; used 1 W10897719 (Valve) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pearland, TX 77584
chris
Job Details: 09/21/2023
"Replaced faulty basket, gear case, and impeller. Unit is now working as intended no leaks at this time ; used 1 W10913953 (Shift actuator) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Hockley, TX 77447
gary
Job Details: 09/21/2023
"Attempted repair, found unit will also need replacement transformer. Pending further action ; ordrng 1 W11545871 (Transformer)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Houston, TX 77035
derrick
Job Details: 09/21/2023
Replaced damaged freezer door and checked operation of unit ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Houston, TX 77035
derrick
Job Details: 09/21/2023
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Stafford, TX 77477
roosevelt
Job Details: 09/21/2023
replaced bin
We serviced a
WHIRLPOOL1299] WASHER
Model WFW3090JW
Near Houston, TX 77024
Louis R
Job Details: 09/21/2023
DL# W18OYT0NL2 replaced bad control
We serviced a
WHIRLPOOL1299] REFIGERATOR
Model WRS3355DHM06
Near Houston, TX 77041
Louis R
Job Details: 09/21/2023
Replaced bad heater
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77041
Louis R
Job Details: 09/21/2023
Found bad Gearcase; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11026785 (Motor) and 1 W10752283 (Wash plate)
We serviced a
AMANA RANGE
Model AGR4230BAB3
Near Houston, TX 77088
Louis R
Job Details: 09/21/2023
Found bad igniter & regulator ; ordrng 1 W11346659 (Regulator) and 1 W11176454 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model mrs confirmed ro
Near Houston, TX 77044
donnie
Job Details: 09/21/2023
"Replaced refrigerator control board and thermistor, operations are correct now"
We serviced a
WHIRLPOOL BUILT-IN M/W
Model KMBD104GSS01
Near Houston, TX 77027
jerrell
Job Details: 09/21/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, TX 77375
gary
Job Details: 09/21/2023
"Ran diagnostics, documented on going issue with cam assembly. Ordering complete gearcase, control, pump and capacitor ; ordrng 1 W11449840 (Gearcase) and 1 W11399437 (Pump) and 1 W11395618 (Capacitor) and 1 W11513246 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77407
raul
Job Details: 09/21/2023
replaced seal
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Pasadena, TX 77503
ricky
Job Details: 09/21/2023
found and replaced worn part
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pasadena, TX 77502
ricky
Job Details: 09/21/2023
need lite; ordrng 1 w11101384
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Pasadena, TX 77506
ricky
Job Details: 09/21/2023
found and replaced broken belt; used 1 661570V (BELT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Pasadena, TX 77506
ricky
Job Details: 09/21/2023
found and replaced shorted part
We serviced a
KITCHENAID OVEN
Model KSDB900ESS2
Near Houston, TX 77005
derrick
Job Details: 09/21/2023
Order control and display; ordrng 1 W10913685 (Control) and 1 W11128223 (Display)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77053
roosevelt
Job Details: 09/21/2023
checked and all opperation worked as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77022
Louis R
Job Details: 09/21/2023
Found restriction ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 2 W11109499 (Drier)s