Replaced both hinges

Replaced pump

Replaced blower control board and shorted drain pump operations are correct now

Unit powers off on ui assy intermittently. Customer says she doesnt want unit repaired. She wants it replaced ; ordrng 1 W11642011 (Ui) and 1 W11556912 (Board)

Upon arrival and after diagnosing I could not recreate the issue. The burners all turned on (see pictures attached) and unit is working as designed. No parts needed.

Upon arrival and after diagnosing there wasnt any gas leaks. The knobs were damaged and all needed to be replaced. Will order parts ; ordrng 8 W11620736 (KNOBS)s

Replaced bad sump.

Found loose connection at control. Reinstalled loose connections. Unit is now working as intended no issues at this time

Found faulty user interface and control part order; ordrng 1 W11583883 (User interface) and 1 W11733951 (Control)

"Found faulty control, harness and lid latch part order ; ordrng 1 W11670519 (Lid latch) and 1 W11626074 (Control) and 1 W11643701 (Harness)"

Found loose connection at timer. Reinstalled loose connection. Unit is now working as intended no issues at this time

changed valve unit is working as designed

changed control unit is working as designed

"Upon arrival I saw the unit not working, it was on overheat, after replacing parts it is now coming on and working as designed."

Upon arrival I replaced all parts and the light indicator is now off and working as designed.

Pulled wall oven replaced control board and ui assembly.

"Upon arrival and after diagnosing I could not recreate the issue. The unit passed a diagnostic cycle, there was no error codes, and the unit ran fine in a normal quick wash cycle. The one thing I noticed was the unit was off balance and could explain why it stopped mid cycle for the customer. I balanced the unit and it is running as designed. No parts needed."

Upon arrival customer no longer needed service.

put new door switch in unit checked out; used 1 WPW10569603 (SWITCHDOR) from stock

Found bad control board. ; ordrng 1 W11607637 (Control) and 1 W10919003 (Drain pump)

Picked up data logs It was informed by customer that refrigerator section is fine but the freezer is not but theres nothing in the freezer to hold temperatures.

Replace defective hose unit is now working as designed

Check unit and replace defective fascia. Customer stated that turned up kept coming on screen every time she turned the knob it would not engage the washer. This is a totally different issue. Technician checks operations after replacing defective part all operations are OK.

Order parts ; ordrng 1 Wp4449751 (Tod) and 1 W11261167 (Appliance manager)

Found loose connection at capacitor. Reinstalled loose connection. Unit is now working as intended no issues at this time

Replaced faulty roller. Unit is now working as intended no issues at this time; used 1 349241T (Roller) from stock

Found faulty pump and motor and control part order; ordrng 1 W11087376 (Pump and motor) and 1 W11087207 (Control)

"Found faulty harness, control and drain pump. Replaced harness. Unit still needs other parts ; ordrng 1 W11627413 (Control), used 1 W11643701 (Harness) from stock"

checked unit out at this point unit has good temps called tec line talked with nate cust will need to call whirlpool direct and get code for anymore service or pay sc fee per tec line defrost unit then let unit run reff 7740743732

hecked unit out fixed harness at drain pump unit is correct now

ran diag. F4E3. cleared codes. ran factory cycle. no water coming into unit. turned water supply to unit on. checked and secured power connection to inlet valve. unit tested ok. advised cust on detergent use with water softner.

"unit caught fire inside broiler compartment. took picture of melted plastic in bottom of broiler. calling techline for recomendation. Brandon, 7740748096. repair not recomended. transfered to SAFETY."

"replaced faulty spark modules and checked operations. ck ok; used 1 w11162730 (MODULE SPK), and 1 WPW10511278 (MODULe) from stock"

replaced faulty icemaker and water valve and fill tube eater and ran harvest and fill test. test ok

Order parts reschedule with customer; ordrng 1 W11632709 (PANEL-UI) and 1 W11629917 (CNTRL-ELEC)

order parts reschedule with customer3wgt; ordrng 1 W11631626 (MOTOR-EVAP) and 1 W11759117 (COVER) and 1 W11629268 (THERMISTOR) and 1 W11752963 (CNTRL-ELEC)

Order parts reschedule with customer2wgt; ordrng 1 W11613570 (PUMP&MOTOR) and 1 W11612329 (owi) and 1 W11683481 (CNTRL-ELEC)

Order parts reschedule with customer2wgt; ordrng 1 W10837240 (idler pulley) and 1 W10837625 (PULLEY-MTR) and 1 661570V (belt)

Checked unit and replaced shorted control. Ran auto test cycle and unit checks ok.

Checked unit and replaced shorted UI f2e1 error code. Ran test cycle to 350' and unit checks ok.

removed burner cap and base. unblocked gas orrifice on front right burner. unit tested ok. advised cust on roaches in control.

replaced control. unit tested ok.

part order 2 man 3 wait with je; ordrng 1 w11546692 (evap) and 1 w11635510 (compresser) and 1 w123456789 (r600) and 1 w987654321 (nitrgin)

checked unit out fixed cover plate from rubing unit is correct now

Ran diagnostic ordering replacement Sump motor assembly ; ordrng 1 W11613479 (Sump motor assembly)

"Canceled at door, customer confirm unit is working properly"

"Recorded fault code F6E1, ordering replacement console. Quoting customer 361.5 plus tax. Pending customer approval.; ordrng 1 W11583885 (Console)"

"Sr-77406749603 ran diagnostic, all unit functions checked ok at this time"

Ordering replacement dryer per techline ; O-emld tckt

Replaced both control and UI panel. All unit functions checked ok

Ran diagnostic ordering replacement Harness wire; ordrng 1 W11643701 (Harness wire)

Replaced previously installed damper assembly. Unit is now working as intended no issues at this time

"Ran diagnostics, replaced faulty dispenser assembly adding to excess sudds"

adjusted simmer flames on all burners and checked operations. ck ok

"F3E1, F8E1, ran diag. cleared codes. . unit needs control.; ordrng 1 W11607637 (control)"

took pics of roaches inside control console. advising cust of insect infestation issue. calling TPSS

unit needs water filter housing.; ordrng 1 W11162042 (housing)

took pic of roaches on control . advised cust. calling TPSS. not able to repair today due to infestation.

Replace parts fan came on now unit is cooling properly

Replaced door switch from truck stock ; used 1 WP3406107 (Truck stock) from stock

Will need motor and blower wheel ; ordrng 1 W11234001 (Motor) and 1 W11327190 (Blower wheel)

Replaced console

Assisted MY

Installed all parts unit is working and running great now

Checked unit all functions working as designed call tech line to verify for customer that unit is working as designed SR#7740751805 unit heating to 350

Replace parts unit is now cooling properly

Checked unit not getting enough voltage from control call tech line to verify ; ordrng 1 W11088499 (Control)

Checked unit discovered that customer got new garbage disposal an the plug was not knocked out fixed that put unit into diagnostics showed customer that unit heating element is coming on an working properly

Checked unit needs motor and belt pulley on motor broke off an the belt has ripped apart ; ordrng 1 341241 (Belt) and 1 279827 (Motor) and 1 WP694089 (Blower wheel)

Upon arrival i replaced parts. I left old parts with customer(pictures attached) After replacement i tested unit. Unit ran normally. Passed. Unit is working as designed.(pictures attached).

Tech assist for JL

"Installed tube and warranty water pump ran test all operations normal015112; used 1 W11566406 (Pump), and 1 W10863947 (Tube) from stock"

"To address the two claims reported to dispatch:1.Burners are clicking in cycles or on all burners: It is normal for all burners to click when turning on any single burner. However, gas flows only to the burner being activated. This behavior is consistent with the unit's design.2.The oven is not working: Upon inspection, the oven was found to be functioning properly. The igniter is operational, and gas is fully igniting on both sides, as evidenced in the attached pictures. After explaining this to the customer, she stated that the oven works but then turns off. To investigate, I ran the oven through a complete preheating cycle, and it did not shut off during my observation.Upon further inspection, I turned my attention to the control board as it could potentially cause premature shutoffs if malfunctioning. During this process, I discovered evidence of a roache infestation within the control board (see pictures). Due to user care neglect, warranty coverage for parts and labor is not applicable.If the customer wishes to proceed with repairs, they will need to cover the cost of both parts and labor."

813783- Put on you to close out. Not able to reach customer. Per CSR. Chargevtripe charge only

Needs knobs; ordrng 2 W10850027 (Stainless knob)s

"Need main board, pump and cable; ordrng 1 W11491433 (Control Unit Assembly,) and 0 ()s and 1 W11335100 (Harness, Lower) and 1 W11259498 (Pump)"

Aligned gas valve

"Need damper; ordrng 1 W11226768 (Damper Assembly,)"

Upon arrival and after diagnosing I noticed a F7E1 and a F7E6 error code. Will need parts ; ordrng 1 W10721967 (CAM) and 1 W11026785 (MOTOR) and 1 W11395618 (CAPACITOR) and 1 W11481722 (ACTUATOR) and 1 W11590868 (WIRE HARNESS) and 1 W11567712 (CONTROL BOARD)

Upon arrival and after replacing the parts the unit is no longer squeaking. It is now working as designed. It completed a diagnostic cycle with no issues.

"Upon arrival and after diagnosing with Techline I found that on service test #3 the damper control would not shut it would display 23 but never 13 and never physically closed. Per Techline it could have to do with the harness that was last replaced since its all connected together. Per Techline same issue, Will go back to original tech. SR# 7740744704"

Upon arrival I noticed the LoFl code. Then I noticed the water from the house was good but the inlet valves were clogged. I attempted to clean them but code still remains. Submitted quote and customer will decide later.

Upon arrival i diagnosed unit. After inspection water leaking from the top water valve housing area. Will need parts order. ; ordrng 1 W11482382 (Reservoir) and 1 W11579561 (Water Valve) and 1 8567668 (Wire Tie) and 1 W11482035 (Housing)

Upon arrival i diagnosed unit. Unit would not reset will need parts order.; ordrng 1 W11607637 (Control Board) and 1 W11665967 (Harness Lower)

Upon arrival i replaced all parts. After replacement i tested unit. Unit completed normally passed. Unit is working as designed.

Upon arrival i replaced parts. After replacement i tested unit. Unit reached set temperature 350 (picture attached). Unit completed normally cycling normal. Unit is working as designed.

Replaced blower

Assisted RY with 2 man job

found and replaced worn parts

need cnts; ordrng 1 w11442897 and 1 w11430637

found and freed jammed float and cycled

"found cnt set on power, clling for soak, reset and cycled"

Found water valve inlet turned off unit working fine now

Order part and reschedule ; ordrng 1 W10860984 (Motor)

Bad control and LEDS replace same parts all tested ok now

Replace bad lid latch run service cycles all tested ok

Order parts and reschedule ; ordrng 1 W11481722 (ACTUATOR) and 1 W11607637 (Control)

Found different issue custom has rats that chewed into wire harness repaired unit unit working fine now

Replace defected drain pump washer working fine now

Replaced seal system components.