We serviced a
AMANA DRYER
Model NED4655EW1
Near Atascocita, TX 77396
leonard
Job Details: 03/23/2022
repaired loose and broken red wire connection at terminal block and checked operations. ck ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, TX 77057
anthony
Job Details: 03/23/2022
Cleared errors and reset control all ok no problems
We serviced a
WHIRLPOOL DISHHWASHER
Model WDT970SAHZ0
Near Houston, TX 77003
ben
Job Details: 03/23/2022
order parts; ordrng 2 W10712395 (adjuster)s
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Humble, TX 77346
leonard
Job Details: 03/23/2022
replaced broken actuator and ran test cycle. test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED560LHW0
Near Houston, TX 77002
ben
Job Details: 03/23/2022
checked unit adjusted the blower housing and checked operation
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Houston, TX 77084
jerrell
Job Details: 03/23/2022
Need to order ; ordrng 1 W11342873 (Control)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Houston, TX 77019
ben
Job Details: 03/23/2022
checked unit found shorted board. customer declined repairs
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ03
Near Humble, TX 77339
leonard
Job Details: 03/23/2022
checked unit and ordered parts for repair. customer advised Whirlpool is exchanging unit.returning parts
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NHZS0
Near Houston, TX 77019
ben
Job Details: 03/23/2022
replaced shorted bin stat; used 1 w10511923 (Bin Stat) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Friendswood, TX 77546
johnny
Job Details: 03/23/2022
Closing per office
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Montgomery, TX 77356
james
Job Details: 03/23/2022
Checked unit and repaired gas leak at loose fitting at front right valve. Unit checks ok and no leak detected. Documented with Donna at Safety and issued SR# 7733214508 and issued AUTH# k125bb00wl2
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHZ0
Near Houston, TX 77089
chris
Job Details: 03/23/2022
Found faulty heater part order ; ordrng 1 W10518394 (Heater)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS06
Near Missouri City, TX 77459
roosevelt
Job Details: 03/23/2022
replaced bulb; used 1 8206232A (BULBLIGHT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Kemah, TX 77565
miguel
Job Details: 03/23/2022
instaled new element per special project s17304 - spw11540964.; used 1 w11537778 (element) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Huffman, TX 77336
leonard
Job Details: 03/23/2022
order parts 2wgt; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11387386 (ui panel) and 4 w11484836 (led module)s and 1 W11087201 (heater) and 1 W11483245 (icemaker) and 2 W10695459 (module)s
We serviced a
WHIRLPOOL FREEZER
Model N
Near Houston, TX 77024
anthony
Job Details: 03/23/2022
Aig declined repair
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Spring, TX 77379
kayla
Job Details: 03/23/2022
DO helped uninstall unit to replace parts. Reinstalled unit and rebooted. Ran tests. All operations are correct. Mrs paid total 373.41 with Cc authorization # 07004P
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Humble, TX 77338
leonard
Job Details: 03/23/2022
replaced broken lid latch and ran test cycle. test ok; used 1 W11307244 (LATCH) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Humble, TX 77338
leonard
Job Details: 03/23/2022
replaced open high limit thermostat and checked operations. ck ok; used 1 279816 (CUTOFF) from stock
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6FS3
Near Conroe, TX 77304
james
Job Details: 03/23/2022
Checked unit and removed debris from blower wheel housing. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near League City, TX 77573
miguel
Job Details: 03/23/2022
checked over unit. found broken strike.. instaled new strike. unit working as designed.; used 1 W11457841 (srike) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Atascocita, TX 77396
leonard
Job Details: 03/23/2022
replaced broken actuator and ran trest cycle. test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Jamaica Beach, TX 77554
miguel
Job Details: 03/23/2022
closing call
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near Seabrook, TX 77586
johnny
Job Details: 03/23/2022
Found faulty icemaker ; ordrng 1 Icemaker
We serviced a
WHIRLPOOL FREEZER
Model WRB543CMJZ00
Near Houston, TX 77089
chris
Job Details: 03/23/2022
Found faulty control and thermistor. Please reorder thermistor that parts research sent over ; ordrng 1 W11487480 (Control)
We serviced a
WHIRLPOOL DISHHWASHER
Model WDT750SAKZ0
Near Stafford, TX 77477
raul
Job Details: 03/23/2022
Replaced adjusters
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Friendswood, TX 77546
johnny
Job Details: 03/23/2022
Found faulty control replaced board unit is working as intended no issues found at this time
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Cypress, TX 77433
donnie
Job Details: 03/23/2022
"Unit not being repaired, exchanged"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77095
kayla
Job Details: 03/23/2022
No longer needs service. Returning parts. Close out.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Conroe, TX 77304
james
Job Details: 03/23/2022
Assisted Tech JP. Customer did not call to schedule to complete service.Auth# K11B4D0NL2
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Richmond, TX 77406
martin
Job Details: 03/23/2022
Closing out whirlpool will exchange unit
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Houston, TX 77089
chris
Job Details: 03/23/2022
Replaced faulty cap but found that agitator is loose on shaft part order ; ordrng 1 W11161960 (Agitator)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXPA8
Near Galveston, TX 77554
miguel
Job Details: 03/23/2022
checked over unit. found bad hindges. instaled new hindges. unit working as designed
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Galveston, TX 77554
miguel
Job Details: 03/23/2022
checked over unit. found door out of adjustment. adjusted door. unit working as designed
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Richmond, TX 77469
raul
Job Details: 03/23/2022
Will need a control board and console; ordrng 1 W10595568 (Control board) and 1 W10811169 (Console)
We serviced a
WHIRLLPOOL MICROWAVE
Model KMBS104ESS03
Near Conroe, TX 77304
james
Job Details: 03/23/2022
Order parts reschedule with customer2 man w/JP2wgt; ordrng 1 W10891908 (cntrl-elec) and 1 W11409822 (MAGNETRON) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 W11356983 (HARNS-WIRE)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Magnolia, TX 77355
gary
Job Details: 03/23/2022
"Replaced complete drive motor, wheel and timer in unit. All functions checked ok at this time"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS5
Near Galveston, TX 77554
miguel
Job Details: 03/23/2022
checked over unit. found bad pump motor. instaled new pump motor. unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near Houston, TX 77070
kayla
Job Details: 03/23/2022
"Needs new ACU. Mr refused estimate at this time. Mr has 30 days to decide.Estimate: 129.95 service fee, 394.54 part, 43.27 tax, 567.81 totalMr paid service fee with Cc authorization 641367"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Galveston, TX 77550
miguel
Job Details: 03/23/2022
checked over unit. found failer code f8-e1. found kinked cold water line. straiten cold water line. unit working as designed
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Baytown, TX 77523
ricky
Job Details: 03/23/2022
need cnt; ordrng 1 w11296171
We serviced a
WHIRLPOOL OVEN
Model KSGB900ESS2
Near Richmond, TX 77406
martin
Job Details: 03/23/2022
Replaced control board Tested and unit working properly now.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Kemah, TX 77565
miguel
Job Details: 03/23/2022
instaled element per spw11540964 - special project s17304.; used 1 w11537778 (element) from stock
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Conroe, TX 77384
james
Job Details: 03/23/2022
Order parts reschedule with customer; ordrng 1 W10910373 (cap-burner) and 1 W11084064 (burnr-head)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ06
Near Highlands, TX 77562
ricky
Job Details: 03/23/2022
cleared iced over im cup
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Pasadena, TX 77505
ricky
Job Details: 03/23/2022
found and freed jammed deli drawer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pasadena, TX 77505
ricky
Job Details: 03/23/2022
"found disp bucket not alighened properly,corrected"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Deer Park, TX 77536
ricky
Job Details: 03/23/2022
need cnt; ordrng 1 w11266006 and 1 w10006483 and 1 w10905022 and 1 w10006482
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Tomball, TX 77377
gary
Job Details: 03/23/2022
"Ran diagnostics, quoting for evaporator (265.32) replacement and re charging of system 200 additional labor after trip charge. Plus tax; ordrng 1 W11492867 (Evaporator)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near The Woodlands, TX 77380
kayla
Job Details: 03/23/2022
F1E0. Ordering part.; ordrng 1 W11528352 (Ctrl elec black)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Montgomery, TX 77356
james
Job Details: 03/23/2022
Order parts reschedule with customer2 man w/ JP2wgtauth# M11W1P1DPL1; ordrng 1 W11416363 (PUMP&MOTOR) and 1 W11410063 (CNTRL-ELEC)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Pasadena, TX 77506
ricky
Job Details: 03/23/2022
"found code showing unit miswired, cust to correct"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS00
Near Katy, TX 77494
martin
Job Details: 03/23/2022
Inspected fridge and found failed chute motorProvided customer with quote and he stated he will attempt to make repairs himself.
We serviced a
AMANA M/W OTR
Model AMV2307PFB4
Near Rosharon, TX 77583
derrick
Job Details: 03/23/2022
Replaced shorted Board and bulb and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Fresno, TX 77545
derrick
Job Details: 03/23/2022
Replaced bad gear case and checked operation of unit ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Conroe, TX 77301
james
Job Details: 03/23/2022
Checked unit and operations check normal. Confirmed by customer.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Hockley, TX 77447
gary
Job Details: 03/23/2022
"Replaced bad control board in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JB1
Near Montgomery, TX 77356
james
Job Details: 03/23/2022
Checked unit and adjusted oven bake burner vent. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/23/2022
needs arm; ordrng 1 WPW10128850 (arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Humble, TX 77346
Louis R
Job Details: 03/23/2022
leaking water into ice bin. adjust alignment of fill tube. retest ok.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS01
Near Humble, TX 77346
Louis R
Job Details: 03/23/2022
no ice. replaced ice maker.
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rosenberg, TX 77471
raul
Job Details: 03/23/2022
"Will need gas burner, cut off thermal, thermostat fix, and thermal fuse; ordrng 1 W10823508 (Burner Gas) and 1 W11050897 (Cut off thermal) and 1 Wp3387134 (Thermostat fix) and 1 Wp3392519 (Thermal fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Houston, TX 77024
jerrell
Job Details: 03/23/2022
Reinstalled ice maker ran test all operations normal.
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ2
Near Richmond, TX 77407
raul
Job Details: 03/23/2022
Needs control board and spark module; ordrng 1 W11284302 (Control board) and 1 W11162730 (Spark Module)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Houston, TX 77044
Louis R
Job Details: 03/23/2022
not heating. replaced open heating element. retest ok.; used 1 279838 (element) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Missouri City, TX 77459
roosevelt
Job Details: 03/22/2022
replaced bad motor
We serviced a
WHIRLPOOL KITCHEN
Model KBFN502ESS02
Near Missouri City, TX 77459
roosevelt
Job Details: 03/22/2022
replaced mullen
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Missouri City, TX 77459
roosevelt
Job Details: 03/22/2022
checked and found loose connection on the control latch . reconnected and unit worked ok
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Channelview, TX 77530
ricky
Job Details: 03/22/2022
need valve and cnt; ordrng 1 w11105150 and 1 W10758829 (valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Houston, TX 77096
anthony
Job Details: 03/22/2022
Replaced faulty led this is not a call back it was a light that was changed in 2021 the customer has dated them every time we change them
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS00
Near Montgomery, TX 77356
james
Job Details: 03/22/2022
Order parts reschedule with customer2wgt; ordrng 1 W11542867 (PUMP) and 1 W10489129 (bracket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Missouri City, TX 77459
roosevelt
Job Details: 03/22/2022
rconnected loose connection on element
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Missouri City, TX 77459
roosevelt
Job Details: 03/22/2022
checked and unit is working as deigned customer needs to have garbage disposal connection cleaned it s all blocked up
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Roman Forest, TX 77357
leonard
Job Details: 03/22/2022
"replaced shorted control board and lamp and checked operations. ck ok; used 1 w10892389 (control board), and 1 8206232a (bulb) from stock"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Houston, TX 77096
ben
Job Details: 03/22/2022
checked unit unit running and making ice
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77429
kayla
Job Details: 03/22/2022
Helped DO uninstall unit to replace part. Ran diagnostics.. all ops correct.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Katy, TX 77449
martin
Job Details: 03/22/2022
Called customer to inform him of potential service fee due to same issue that has been documented with tech line. He refused to pay and said might as well not come out.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HSS
Near Katy, TX 77493
martin
Job Details: 03/22/2022
Replaced grates
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ
Near Katy, TX 77449
martin
Job Details: 03/22/2022
Customer said unit is cooling properly and does not need further service
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77056
anthony
Job Details: 03/22/2022
Adjusted door latch to make proper contact to door switch all ok no problems
We serviced a
KITCHEN AID MIRCOWAVE
Model KMHC319ESS10
Near Cypress, TX 77433
kayla
Job Details: 03/22/2022
Found socket melted on bulb. Ordering parts. ; ordrng 2 8206232A (Bulb)s and 2 W10210871 (Socket)s
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Conroe, TX 77301
james
Job Details: 03/22/2022
Checked unit and removed debris from between drum and drum seal. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77058
johnny
Job Details: 03/22/2022
Closing per office
We serviced a
KITCHENAID OVEN
Model KOST100ESS04
Near Porter, TX 77365
leonard
Job Details: 03/22/2022
adjusted console bracket and re-leveled and checked operation. ck ok
We serviced a
WHIRLPOOL DISHWASGER
Model MDB4949SKZ0
Near Conroe, TX 77304
james
Job Details: 03/22/2022
Checked unit and replaced heater element per Technical Service Pointer #: W11540964Unable to test due to being store floor model Special Project code S17304
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near New Caney, TX 77357
leonard
Job Details: 03/22/2022
replaced broken lid strike and checked operation. ck ok; used 1 W11457841 (strike) from stock
We serviced a
KITCHENAID OVEN
Model KEBK101SSS04
Near Galveston, TX 77550
miguel
Job Details: 03/22/2022
"checked over unit. found bad blower motor. instaled new blower motor and thermofuse. unit working as designed; used 1 wp8303972 (blower), and 1 WP8304452 (FUSETHRML) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near New Caney, TX 77357
leonard
Job Details: 03/22/2022
replaced broken actuator and ran test cycle. test ok; used 1 W10913953 (actuator) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Roman Forest, TX 77357
leonard
Job Details: 03/22/2022
cleared debris from blower housing and tightened loose red wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details: 03/22/2022
adjusted simmer flames on all burners and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pinehurst, TX 77362
gary
Job Details: 03/22/2022
"Spoke with customer on continued issue with load and go, documented with tech line multiple times. Will re order drawer assembly, line filter and control ; ordrng 1 W11413407 (Housing) and 1 W11033573 (Line filter) and 1 W11419051 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Tomball, TX 77377
gary
Job Details: 03/22/2022
Closing ticket
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104ESS3
Near Pinehurst, TX 77362
gary
Job Details: 03/22/2022
Corrected pump/motor; ordrng 1 Wpw10605057 (Pump/motor)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77075
chris
Job Details: 03/22/2022
Replaced broken lid strike. Unit is now working as intended no leaks at this time ; used 1 W11457841 (Strike) from stock
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Texas City, TX 77590
johnny
Job Details: 03/22/2022
Customer bought new unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Dickinson, TX 77539
johnny
Job Details: 03/22/2022
Found faulty heater replaced heater unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC18PNXS3
Near Houston, TX 77024
jerrell
Job Details: 03/22/2022
"Need to order; used 1 WP2310169 (Harness), 1 W11566407 (Pump), and 1 2313702 (Pump) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Seabrook, TX 77586
johnny
Job Details: 03/22/2022
Found article between hinge removed article unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS03
Near The Woodlands, TX 77380
kayla
Job Details: 03/22/2022
"SAFETY ISSUE: cavity inside all burned and melted. The whole unit would need to be replaced and advised customer to not use oven as well. Per management, okay to bill head of maintenance in townhomes."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Houston, TX 77062
johnny
Job Details: 03/22/2022
Found faulty gearcase part order no return date ; ordrng 1 W11476587 (Control board) and 1 W10870912 (Gearcase) and 1 W10721967 (Cam)