We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Katy, TX 77449
martin
Job Details: 01/16/2023
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL FREEZER
Model WRT138FFDW01
Near Spring, TX 77380
Gary L
Job Details: 01/16/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Tomball, TX 77375
gary
Job Details: 01/16/2023
"Ran diagnostics, replaced faulty actuator and capacitor. All functions checked ok at this time ; used 1 W11395618 (Capacitor), and 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Tomball, TX 77375
gary
Job Details: 01/16/2023
"Replaced faulty vent assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Magnolia, TX 77354
gary
Job Details: 01/16/2023
Replaced main control and splutch assembly in unit. All functions checked ok at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS01
Near Magnolia, TX 77354
gary
Job Details: 01/16/2023
"Replaced faulty drain pump in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Tomball, TX 77375
gary
Job Details: 01/16/2023
"Replaced main harness and thermistor, will also need evap motor and heater assembly ; ordrng 1 Wp2315539 (Motor) and 1 W11220371 (Heater)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77078
leonard
Job Details: 01/16/2023
assisted Donnie
We serviced a
WHIRLPOOL FREEZER
Model WRT318FMDM09
Near Houston, TX 77080
Louis R
Job Details: 01/16/2023
Fixed loose inlet line to ice maker
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS02
Near Cypress, TX 77433
kayla
Job Details: 01/16/2023
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Cypress, TX 77433
kayla
Job Details: 01/16/2023
Small dent on left side corner at bottom near gasket. Found no issues with gasket. Applied silicone around corners and other areas where needed around cabby. Door is sealing properly. Customer to monitor unit.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77024
jerrell
Job Details: 01/16/2023
Replace pump ; used 1 W11542867 (Pump) from stock
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS2
Near Houston, TX 77024
jerrell
Job Details: 01/16/2023
Installed pump all test normal.
We serviced a
WHIRLPOOL WASHER
Model MVW4505MWO
Near Dickinson, TX 77539
miguel
Job Details: 01/16/2023
checked over unit. found unit off level caused by floor uneven. cust needs to fix floor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Magnolia, TX 77354
gary
Job Details: 01/16/2023
"Replaced main vent assembly in unit, all functions checked ok at this time. Customer to monitor"
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ02
Near Sugar Land, TX 77498
roosevelt
Job Details: 01/16/2023
put datta loger in refrigerator fresh food; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77047
chris
Job Details: 01/16/2023
Found faulty harness and thermistor part order ; ordrng 1 W11545823 (Harness) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Houston, TX 77075
chris
Job Details: 01/16/2023
Found faulty control part order ; ordrng 1 W11548757 (Control)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Houston, TX 77073
donnie
Job Details: 01/16/2023
"Replaced both hinges and lid. Unit will not lock. Replace lid lock unit still will not lock. Need more parts ; ordrng 1 W11097645 (Top) and 1 W11259006 (Lid) and 1 W10810403 (Lid lock) and 1 Wp8563965 (Hinge lever) and 1 Wp8572974 (Hinge lever) and 1 W11429620 (Board), used 1 W10810403 (Lid lock) from stock, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, TX 77037
donnie
Job Details: 01/16/2023
"Replaced freezer basket rails. Replaced locked up compressor, replaced drier. Evacuated system and charged unit"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HW01
Near La Marque, TX 77568
johnny
Job Details: 01/16/2023
Found punched wire between manifold adjusted wire harness unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Seabrook, TX 77586
johnny
Job Details: 01/16/2023
Replaced faulty pump and boards unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77080
Louis R
Job Details: 01/16/2023
Replaced element per s17304; used 1 W11537778 (Element) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77025
ben
Job Details: 01/16/2023
checked unit adjusted the temp settings on the control and checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Houston, TX 77025
ben
Job Details: 01/16/2023
order part; ordrng 1 W10531320 (pump-drain)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBBL00
Near Houston, TX 77025
ben
Job Details: 01/16/2023
order parts; ordrng 1 W10389152 (support) and 1 W10633627 (motor-evap) and 1 W10277799 (harns-wire) and 1 W10878991 (cntrl-elec)
We serviced a
JENNAIR DOWN DRAFT
Model JXD7036YS6
Near Bellaire, TX 77401
ben
Job Details: 01/16/2023
checked unit reinstalled the top trim cap and checked operation
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Cypress, TX 77433
kayla
Job Details: 01/16/2023
SAME PART DEFECTIVE MOTOR .. JT TO ORDER.. two wgt; saved tckt
We serviced a
MAYTAG DRYER
Model MGDB835DW
Near Seabrook, TX 77586
johnny
Job Details: 01/16/2023
Replaced faulty ui unit is working as intended no issues found at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL5
Near Seabrook, TX 77586
johnny
Job Details: 01/16/2023
Found torn gasket part order no return date ; ordrng 2 W10435971 (Door gasket)s
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS1
Near Houston, TX 77061
johnny
Job Details: 01/16/2023
Found faulty control board part order no return date ; ordrng 1 W11428720 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Webster, TX 77598
johnny
Job Details: 01/16/2023
Found faulty wire harness part order no return date ; ordrng 1 W11335100 (Wire harness)
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Baytown, TX 77523
ricky
Job Details: 01/16/2023
need cnts; ordrng 1 w10787878 and 1 w11114670 and 1 w11101485 and 1 w10758828
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Baytown, TX 77521
ricky
Job Details: 01/16/2023
need cnts; ordrng 1 w11428994 and 1 w11385821 and 1 w11374900 and 1 w11414731
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Pasadena, TX 77503
ricky
Job Details: 01/16/2023
"per cust gas co found no leak, tech checked unit found no leaks, unit next to gas hot water htr, also found no leaks, tried to report to saftey but they were off for mlk"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77029
ricky
Job Details: 01/16/2023
"found unit has been dropped, cabinet damage, not repairable, cust brought home themselves, advised nate at tech. sr 7735500987"
We serviced a
MAYTAG WASHER
Model MAV208DAWW
Near Channelview, TX 77530
ricky
Job Details: 01/16/2023
"needs pump and belt, est declined"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77080
Louis R
Job Details: 01/16/2023
Replaced broken adjusters top rack
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNXS1
Near Houston, TX 77055
Louis R
Job Details: 01/16/2023
Replaced broken grid
We serviced a
MAYTAG DRYER
Model MGD6630HW1
Near Houston, TX 77005
Louis R
Job Details: 01/16/2023
Found bad motor & supports ; ordrng 1 W11364931 (Motor) and 1 W10837240 (Pulley) and 3 Wpw10314173 (Support)s
We serviced a
KITCHENAID ICE MAKER
Model KUIX335HPS00
Near Houston, TX 77019
ben
Job Details: 01/16/2023
replaced shorted bin stat
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Houston, TX 77006
ben
Job Details: 01/16/2023
order part; ordrng 1 W11223833 (hing-bushg)
We serviced a
WHIRLPOOL OVEN
Model KFGD500EBS00
Near Houston, TX 77096
anthony
Job Details: 01/16/2023
Needs parts; ordrng 1 W11596211 (Igniter) and 1 W10877013 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Houston, TX 77096
anthony
Job Details: 01/16/2023
Unit at this time is working but I did hear a video where it sounded like a defrost issue. Kitchenaid said we need to wait for a failure before anything can be diagnosed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/16/2023
checked and pump and motor needs replacing
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/16/2023
checked and all function worked ok
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/16/2023
replaced bad pump; used 1 1901A (PUMP) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/16/2023
replaced dented grill
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/16/2023
checked and customer needs new contols and evap. fan motor and has to get with her home warr.for all the repa
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Missouri City, TX 77489
roosevelt
Job Details: 01/16/2023
checked and found that customer is over turning knobs and bending them out of place; ordrng 1 W10512763 (pipe-mnfld) and 1 W11050487 (holder-orf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs325sdhz08
Near Missouri City, TX 77489
roosevelt
Job Details: 01/16/2023
checked and reconnected loose connection
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near League City, TX 77573
johnny
Job Details: 01/16/2023
Installed dispenser unit still not dispensing thru fabric softener part order no return date ; ordrng 1 W11322883 (Control board) and 1 W11437244 (Dispenser) and 1 W10920135 (Water valve cold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Cypress, TX 77429
kayla
Job Details: 01/13/2023
Ice maker making little ice. Ordering parts. Three wgt.; ordrng 1 WPW10675033 (Ctrl elec) and 1 W11579560 (Ice maker) and 1 W11482383 (Dual water valve)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77007
Louis R
Job Details: 01/13/2023
Fixed loose connection at control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW00
Near Santa Fe, TX 77510
martin
Job Details: 01/13/2023
Closing out
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Manvel, TX 77578
chris
Job Details: 01/13/2023
Customer did not answer for service
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Magnolia, TX 77355
gary
Job Details: 01/13/2023
Closing ticket
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Spring, TX 77373
donnie
Job Details: 01/13/2023
"Unit was exchanged, no repair"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Humble, TX 77346
leonard
Job Details: 01/13/2023
replaced faulty pump and ran test cycle. test ok; used 1 WPW10482502 (pump) from stock
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
martin
Job Details: 01/13/2023
"Needs motor,wheel,belt,fuse,thermistor,cutoff ; ordrng 1 W11234001 (Motor) and 1 661570V (Belt) and 1 W11327190 (Wheel) and 1 W10909685 (Fuse) and 1 WP8577274 (Thermistor) and 1 280148 (Cutoff)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Texas City, TX 77590
johnny
Job Details: 01/13/2023
Found faulty wire harness causing unit to drain intermittently part order no return date ; ordrng 1 W11335100 (Wire harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Pinehurst, TX 77362
gary
Job Details: 01/13/2023
"Ran diagnostics, ordering replacement strike for door lid; ordrng 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Houston, TX 77079
jerrell
Job Details: 01/13/2023
Tech to close ticket per office.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Houston, TX 77041
jerrell
Job Details: 01/13/2023
Need to order ; ordrng 1 W11179310 (CNTRL-ELEC) and 1 W10801665 (Control) and 2 W11245567 (BLOWER)s and 2 W11610133 (FUSE-THRML)s
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77407
raul
Job Details: 01/13/2023
Explain to customer its normal for the Wringle Shield to do that
We serviced a
KITCHENAID REFRIGERATOR
Model XXXX
Near Houston, TX 77062
johnny
Job Details: 01/13/2023
"Found broken wires on freezer door and Frig evao being frozen over. Advised customer that problem may be fixed with sensor but because wires on freezer door are broken that may be main cause went with repair for sensor unit is working as designed ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 W10316760 (Thermistor) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near League City, TX 77573
johnny
Job Details: 01/13/2023
Found broken slider Replaced faulty slider unit is working as intended no issues found at this time ; used 1 W10995025 (Slider) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KUDR204ESB
Near Friendswood, TX 77546
johnny
Job Details: 01/13/2023
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Webster, TX 77598
johnny
Job Details: 01/13/2023
Replaced faulty board unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near League City, TX 77573
johnny
Job Details: 01/13/2023
Replaced door unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77006
Louis R
Job Details: 01/13/2023
Order parts per data loggers; ordrng 1 W11317276 (Diffuser) and 1 Wpw10384183 (Thermistor) and 1 W11558182 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77375
kayla
Job Details: 01/13/2023
Compressor windings locked rotor. Ordering kit per service pointer W11634348 Need to bring lockring tool and R600a kit two tech with DO. Three wgt; ordrng 1 W11370574 (Kit SP) and 1 Lockringtool (Lock ring tool) and 1 R600akit (R600a kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pearland, TX 77581
johnny
Job Details: 01/13/2023
Found broken solder from compressor redid solder unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Humble, TX 77346
leonard
Job Details: 01/13/2023
replaced shorted control board and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Humble, TX 77346
leonard
Job Details: 01/13/2023
defrosted frost build up in freezer section and sealed gaps between cabinet and liner and re-sealed door gaskets. ck ok; used 2 WP482338 (ADHESIVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Webster, TX 77598
johnny
Job Details: 01/13/2023
Found unit not going into defrost replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Porter, TX 77365
leonard
Job Details: 01/13/2023
order parts 2wgt; ordrng 1 W11185686 (ice-contnr) and 1 W11310391 (disp motor) and 1 WP63052-2 (impeller) and 1 WPW10309864 (divider) and 1 W11548540 (icemaker) and 1 W11548535 (valve)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PHZS0
Near Galveston, TX 77554
miguel
Job Details: 01/13/2023
order parts; ordrng 1 w11566406 (pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Cypress, TX 77429
kayla
Job Details: 01/13/2023
DIFFERENT ISSUE THIS TIME REPLACING LED LIGHTS. Replaced parts. All operations are correct now. Customer approved.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cypress, TX 77429
kayla
Job Details: 01/13/2023
Explained how to select fabric softener every load. Ran diagnostics and found no issues at this time. Unit working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77429
kayla
Job Details: 01/13/2023
Cleared error message over flowing water. Rebooted and ran diagnostics. All operations are correct.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Houston, TX 77088
jerrell
Job Details: 01/13/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cypress, TX 77429
kayla
Job Details: 01/13/2023
"Replaced parts. Ran diagnostics. All operations are correct. Customer approved.; used 1 W10913953 (Actuator), 1 W10006384 (Belt), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Cypress, TX 77433
kayla
Job Details: 01/13/2023
"Needs suspension rods a
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW08
Near Cypress, TX 77429
kayla
Job Details: 01/13/2023
"Roach infestation in appliance. Warranty void, cannot replace every part that was damaged. Customer to contact whirlpool customer service.SR# 7735365199"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Cypress, TX 77433
kayla
Job Details: 01/13/2023
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Houston, TX 77004
ben
Job Details: 01/13/2023
checked unit adjusted the float and switch and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Friendswood, TX 77546
johnny
Job Details: 01/13/2023
Replaced door unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Houston, TX 77004
ben
Job Details: 01/13/2023
order part; ordrng 1 w11398789 (strike)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Grangerland, TX 77302
james
Job Details: 01/13/2023
Checked unit and adjusted left rear burner head. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Humble, TX 77346
leonard
Job Details: 01/13/2023
replaced faulty pump/motor assy. and broken control panel and shorted ui control and ran test cycle. test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Richmond, TX 77407
martin
Job Details: 01/13/2023
Inspected DW and found drain pump trying to run but only getting really HOT Will need to be replaced ; ordrng 1 W11412291 (Drain pump) and 1 W11629915 (Control board)
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS00
Near Galveston, TX 77554
miguel
Job Details: 01/13/2023
"cleaned unit. instaled new water filter and used a ice maker cleaner. unit working as designed.; used 1 w11179302 (ice maker cleaner), and 1 f2wc9i1 (filter) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Grangerland, TX 77302
james
Job Details: 01/13/2023
Checked unit and adjusted copper line on rear of unit to prevent vibration noise. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Alvin, TX 77511
chris
Job Details: 01/13/2023
Replaced faulty harness and thermistor. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rosharon, TX 77583
derrick
Job Details: 01/13/2023
Repaired broken blue and black wire to pump and checked operation of unit ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Rosharon, TX 77583
derrick
Job Details: 01/13/2023
Replaced shorted motor and control Abe checked operation of unit ok
We serviced a
WHIRLPOOL LAUNDRY
Model MVWB835DC4
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/13/2023
checked and found that gearcase and clutch needs replacing and customer not fixing
We serviced a
WHIRLPOOL KITCHEN
Model KDTE254ESS2
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/13/2023
replaced bad pum and motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/13/2023
checked and all opperation worked as designed