We serviced a
KITCHENAID RANGE
Model KSGG700ESS
Near Houston, TX 77045
roosevelt
Job Details:
09/12/2023
replaced all parts
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW3
Near Houston, TX 77045
roosevelt
Job Details:
09/12/2023
bad console; ordrng 1 w11595209 (consol) and 1 w11591403 (control)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE
Near Sugar Land, TX 77478
roosevelt
Job Details:
09/12/2023
broken door spring will need a 2m2wt with derrick dl aut # is j18kcv1nl2; ordrng 1 WP2307857 (extension)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77053
roosevelt
Job Details:
09/12/2023
checked and customer neds a electrian bad plug
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details:
09/12/2023
leaking evap. and dl auth# is k18kax1nl2; ordrng 1 WPW10143759 (dryer) and 1 w11492867 (evap)
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Sugar Land, TX 77479
roosevelt
Job Details:
09/12/2023
bad drian pump; ordrng 1 WPW10409079 (pump-water)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Missouri City, TX 77459
roosevelt
Job Details:
09/12/2023
bad pump and motor dl auth# is k18k6s1nl2; ordrng 1 w11460946 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77063
jerrell
Job Details:
09/12/2023
Installed washers to lift door to keep it from dragging ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Roman Forest, TX 77357
leonard
Job Details:
09/12/2023
checked unit and found freon leaks on rc and fc evaporators. gave estimate for repair. customer declines repair. do not order parts; ordrng 1 8201675 (compressor) and 1 WPW10608485 (evaporator) and 1 W11492867 (rc evaporator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
martin
Job Details:
09/12/2023
Replaced parts list
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, TX 77357
leonard
Job Details:
09/12/2023
replaced warped rt. front burner head and cap and faulty ignitor and checked operations. ck ok
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA
Near Fulshear, TX 77441
martin
Job Details:
09/12/2023
Inspected and found drain pump outlet failed Will order new pump ; ordrng 1 W10825875 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Brookshire, TX 77423
martin
Job Details:
09/12/2023
Arrived and fridge is now cooling and making iceThe customer complaint was that there was an odor coming from back of fridge Inspected and found stagnant water from when fridge lost power Removed water and sanitized with bleach water solution Customer approved repair
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Brookshire, TX 77423
martin
Job Details:
09/12/2023
Arrived at customer home MR was already stating if I cannot fixit he was gonna return it to LOWESI tried to diagnose but control is completely dead non responsive. Has power to unit but sign of life Advised customer of needing to order parts He started again on Him just purchasing unit. Customer not satisfied with resultsWill still order control board and fascia UI ; ordrng 1 W11621180 (Control board) and 1 W11478525 (UI fascia)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Katy, TX 77494
martin
Job Details:
09/12/2023
Replaced gaskets
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
martin
Job Details:
09/12/2023
Stackable washer/dryer 2man jobWhirlpool debating the addition labor needed Replaced heater
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDM00
Near Baytown, TX 77521
ricky
Job Details:
09/12/2023
"new part failed, need comp; ordrng 2 w11506635s and 1 W10695094 (compressor)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Baytown, TX 77521
ricky
Job Details:
09/12/2023
need mtr; ordrng 1 w11460106
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Crosby, TX 77532
ricky
Job Details:
09/12/2023
found and replaced worn parts
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508HBL
Near Deer Park, TX 77536
ricky
Job Details:
09/12/2023
found unit working normal
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC3
Near Richmond, TX 77406
raul
Job Details:
09/12/2023
Replaced rollers and blower wheel
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Missouri City, TX 77459
roosevelt
Job Details:
09/12/2023
replaced bad valve
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conroe, TX 77304
james
Job Details:
09/12/2023
"Order parts reschedule with customer. Replaced weak capacitor.; ordrng 1 W10721967 (drive pulley) and 1 W11481722 (ACTUATOR) and 1 W11513246 (CNTRL-ELEC), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Montgomery, TX 77316
james
Job Details:
09/12/2023
Order parts reschedule with customeruse authorization # w18fkj0apl12 man w/ JP3wgt; ordrng 1 W11574734 (COMPRESSOR) and 1 W11109499 (drier-tube) and 1 W10913906 (coupler)
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Montgomery, TX 77316
james
Job Details:
09/12/2023
Do not order door until customer calls office to order. Customer is trying to get unit replaced. Unit is leaking at dispenser water tube. 2 man w/ JP3wgt; ordrng 1 W11633128 (DOR-FIP)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Montgomery, TX 77316
james
Job Details:
09/12/2023
order parts r/s with customer; ordrng 1 W11322218 (ICEMAKER)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Tomball, TX 77375
kayla
Job Details:
09/12/2023
Customer refused to clear pipes. More sediment came through and damaged inlet valve again. Customer aware per whirlpool policy we cannot replace parts under warranty if its issues coming from home and no issues with the unit itself being defective. Customer refused to pay out of pocket. Customer will contact whirlpool.Spoke to TPSS SR# 7735411982
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Arcola, TX 77583
derrick
Job Details:
09/12/2023
Order heater and fuse; ordrng 1 WP3387747 (Element) and 1 280148 (Thermal fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details:
09/12/2023
Replaced locked motor and checked operation ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Rosharon, TX 77583
derrick
Job Details:
09/12/2023
Order sump assembly; ordrng 1 W11025157 (Sump assembly)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Arcola, TX 77583
derrick
Job Details:
09/12/2023
Removed broken bulb out of socket and consumer to replaced bulb
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hockley, TX 77447
gary
Job Details:
09/12/2023
Replaced complete freezer door and main control assembly. All functions checked ok at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Montgomery, TX 77356
james
Job Details:
09/12/2023
Checked unit for error codes and none found. Ran several test cycles and had customer prepare and warm up a dish. Can not duplicate customer complaint. Unit checks ok.use authorization # w187g81dpl1
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Houston, TX 77079
jerrell
Job Details:
09/12/2023
Installed leds all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Spring, TX 77386
donnie
Job Details:
09/12/2023
Compressor is noisy at times; ordrng 1 W11578205 (Comp)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, TX 77583
derrick
Job Details:
09/12/2023
Repaired loose L1 in terminal block and checked ok
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAW0
Near Houston, TX 77056
ben
Job Details:
09/12/2023
replaced latch
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS
Near Montgomery, TX 77356
james
Job Details:
09/12/2023
Checked unit and repaired loose connection at bin thermistor. Uniot checks ok.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Sugar Land, TX 77479
derrick
Job Details:
09/12/2023
Order control; ordrng 1 W11550649 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Sugar Land, TX 77479
derrick
Job Details:
09/12/2023
Checked for fault codes and explained to consumer how compressor works on this unit. Checked operation ok
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near Houston, TX 77035
derrick
Job Details:
09/12/2023
Reset control and explained to consumer that you cant open once it starts
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Magnolia, TX 77354
kayla
Job Details:
09/12/2023
Unit working as designed. Customer to maintenance cleanliness on unit to work properly.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Magnolia, TX 77354
kayla
Job Details:
09/12/2023
New issues. Ordering more parts. Three wgt.TPB authorization: TPB118381.5; ordrng 1 W11307244 (Latch) and 1 W11170317 (ACU) and 1 W11448788 (wiringharness) and 1 W10721967 (CAM) and 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Spring, TX 77380
kayla
Job Details:
09/12/2023
DO helped uninstall and reinstalled stacked unit in closet for repair. Ran ops. All operations are correct now. Customer approved. Barbie with TPSS gave Authorization: W18KiU1NL2
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77056
jerrell
Job Details:
09/12/2023
Install listed parts all test normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Manvel, TX 77578
chris
Job Details:
09/12/2023
Reinstalled bottom drawers properly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Dickinson, TX 77539
anthony
Job Details:
09/12/2023
Adjusted drain and retested unit all ok no problems
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HB1
Near Texas City, TX 77510
anthony
Job Details:
09/12/2023
Needs parts; ordrng 1 W11567368 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf767sdhz04
Near Dickinson, TX 77539
anthony
Job Details:
09/12/2023
Cleared e5 error and reset control customer to monitor unit and call back if issue returns. If they call back it will need upper ice maker
We serviced a
WHIRLPOOL FREEZER
Model WRT138FFDW01
Near Spring, TX 77380
donnie
Job Details:
09/12/2023
Helped KD repair sealed system
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRTS1
Near Houston, TX 77030
ben
Job Details:
09/12/2023
order part; ordrng 1 WP2310092 (harns-pump)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Houston, TX 77025
ben
Job Details:
09/12/2023
checked unit repaired pinched wire and checked operation
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Spring, TX 77380
donnie
Job Details:
09/12/2023
Helped KD remove dryer from washer and repair washer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77002
Louis R
Job Details:
09/12/2023
Unit operations normal
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Houston, TX 77002
Louis R
Job Details:
09/12/2023
Replaced parts. Operations normal
We serviced a
JENNAIR RANGE
Model JDS1750ML
Near Houston, TX 77006
Louis R
Job Details:
09/12/2023
Replaced bad hinges
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Bellaire, TX 77401
ben
Job Details:
09/12/2023
replaced shorted drain pump
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pearland, TX 77584
chris
Job Details:
09/12/2023
Replaced faulty harness. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model wdf331pahs1
Near Houston, TX 77047
chris
Job Details:
09/12/2023
Replaced faulty strike. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77089
chris
Job Details:
09/12/2023
Going to reschedule with data loggers ; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Friendswood, TX 77546
chris
Job Details:
09/12/2023
Replaced faulty light bulb and control. Unit is now working as intended
We serviced a
JENNAIR DISHWASHER
Model JDB9800CWP2
Near Montgomery, TX 77316
gary
Job Details:
09/12/2023
"Replaced main drain pump and vent assembly in unit, all functions checked ok at this time. Customer to monitor"
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5010LW0
Near Houston, TX 77096
ben
Job Details:
09/12/2023
replaced shorted actuator; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Bellaire, TX 77401
ben
Job Details:
09/12/2023
replaced shorted bin stat; used 1 w10511923 (bin stat) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77096
ben
Job Details:
09/12/2023
checked unit found the control board and harness shorted the customer will call back to repair
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
martin
Job Details:
09/12/2023
Stackable washer/Dryer 2man Job Replaced parts list
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Katy, TX 77494
martin
Job Details:
09/12/2023
Deli drawer not aligned properly not sure if from factory but will order drawer slides and spacers ; ordrng 1 W10569850 (Crisper spacer) and 1 W10569847 (Deli spacer LH) and 1 W10569844 (Deli spacer RH) and 1 W10569887 (Crisper pan slide LH) and 1 W10569886 (Crisper pan slide RH) and 1 W10569890 (Deli pan slide LH) and 1 W10615641 (Deli pan slide RH) and 1 W10582976 (Center suppprt)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Pasadena, TX 77503
ricky
Job Details:
09/12/2023
need seal; ordrng 1 w11035860
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77023
ricky
Job Details:
09/12/2023
need bucket; ordrng 1 w11251049
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77029
ricky
Job Details:
09/12/2023
"restricted house vent, unit ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Channelview, TX 77530
ricky
Job Details:
09/12/2023
need legs; ordrng 4 W10687506 (feet-lvlng)s
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Houston, TX 77027
Louis R
Job Details:
09/12/2023
Found bad UI & control; ordrng 1 W11135391 (UI) and 1 W11611438 (Control) and 1 W10876600 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Houston, TX 77056
Louis R
Job Details:
09/12/2023
Water not flowing through door. Customer will replace unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUI75X15HZ00
Near Houston, TX 77057
Louis R
Job Details:
09/12/2023
Bad bin stat and filter; used 1 Wpw10511923 (Bin stat) from stock
We serviced a
KITCHENAID RANGE
Model KCGS956ESS05
Near Houston, TX 77017
Louis R
Job Details:
09/12/2023
Found bad bezels and caps; ordrng 6 W11117438 (Bezel)s and 1 W10836474 (Caps)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Houston, TX 77007
Louis R
Job Details:
09/12/2023
Provide quote to customer.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM8
Near Houston, TX 77007
Louis R
Job Details:
09/12/2023
Replaced bad water valve and dispenser
We serviced a
AMANA OVEN
Model AGR4230BAB5
Near Houston, TX 77091
Louis R
Job Details:
09/12/2023
Bad grates ; ordrng 3 Wpw10578251 (Grates)s
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Fulshear, TX 77441
martin
Job Details:
09/12/2023
Customer complaint was that knobs and or gas valves are too sensitive when he rubs on it while cooking I advised that valves are working as designed and that they all lock and stay Locked until pressing on it with body and to be cautious as he cooks Unit is working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richmond, TX 77406
raul
Job Details:
09/12/2023
Upon arrival customer shows me a dot of rust on top panel I explained to customer that cosmetic is only good the first 30 days of purchase.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ1
Near Richmond, TX 77406
raul
Job Details:
09/12/2023
Will need turntable motor and harness. Customer will think about continuing with repairs.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT75OSAKZ0
Near Katy, TX 77494
raul
Job Details:
09/12/2023
"Ran diagnostic and didn't find any error codes I ran diagnostic cycle and didn't find any leaks. I checked valve, drain line, pump and motor and mo leaks."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB20
Near Katy, TX 77494
raul
Job Details:
09/12/2023
Will need emitter and transmitter ; ordrng 1 W11629974 (Emitter and transmitter)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details:
09/12/2023
Assisted MY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
raul
Job Details:
09/12/2023
Will need thermistor and heater harness ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11650662 (Heater harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Missouri City, TX 77459
roosevelt
Job Details:
09/12/2023
bad pump and motor pt# is w11025157 at 447.98 and lb is 289.95 for a total of 798.81 if customer decides to repaire
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near League City, TX 77573
anthony
Job Details:
09/12/2023
Reset control and adjusted water valve all ok no problems
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Seabrook, TX 77586
anthony
Job Details:
09/12/2023
Adjusted door strike and switch all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Magnolia, TX 77354
gary
Job Details:
09/12/2023
"Unable to reach customer, will need RS; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Montgomery, TX 77316
gary
Job Details:
09/12/2023
"Ran diagnostics, cleared ice build up from in container. Customer advised on functions and water pressure. Unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Magnolia, TX 77354
gary
Job Details:
09/12/2023
"Ran diagnostics, ordering replacement hinge, upper and lower cam assembly ; ordrng 1 W11293374 (Hinge door) and 1 W10876191 (Door cam) and 1 Wpw10257206 (Cam upper)"
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9800CWP2
Near Tomball, TX 77375
gary
Job Details:
09/12/2023
"Spoke with customer, will pre Id main drain pump and vent assembly ; ordrng 1 Wpw10469574 (Vent) and 1 Wpw10531320 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Tomball, TX 77375
gary
Job Details:
09/12/2023
Ran diagnostics and reset main controls. Customer advised on unit functions. Checked ok at this time
We serviced a
MAYTAG M/W OTR
Model MMV4207JZ00
Near Tomball, TX 77375
gary
Job Details:
09/12/2023
"Ran diagnostics, released stuck bulb from socket and customer advised on functions. Checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cypress, TX 77447
gary
Job Details:
09/12/2023
"Ran diagnostics, adjusted lines creating vibration. Documented issue with tech line SR-7737306260 customer advised on unit functions. Checked ok at this time"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW08
Near Santa Fe, TX 77510
chris
Job Details:
09/12/2023
Replaced faulty ice maker. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL MICROWAVE
Model GT4185SKQ2
Near Pearland, TX 77584
chris
Job Details:
09/11/2023
Units paint on the inside of the cavity is flaking off causing the unit to arc off of the metal
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77345
leonard
Job Details:
09/11/2023
re-installed loose drum bearing ring and checked operation. ck ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Humble, TX 77338
leonard
Job Details:
09/11/2023
reversed cold and hot water lines that were hooked up incorectly and rebooted control board and ran test cycle. test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, TX 77357
leonard
Job Details:
09/11/2023
"replaced broken surface holder and lamp and checked operation. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"