Repaired unit. Ran diagnostics and all operations are correct now.

Ran diagnostics replaced oven gasket all functions checked ok at this time

Replaced misformed lower spray arm. Unit checks ok.

Replaced misformed cook tray. Confirmed by customer unit checks ok.

"UNIT DAMAGED UPON ARRIVAL.. ORDERING PARTS. FOUR WGT, TWO TECH WITH DOCUSTOMER AWARE THEY ARE RESPONSIBLE TO CONTACT FOR SERVICE WHEN DOORS ARRIVE AT THEIR HOME; ordrng 1 W11505709 (Left hand top door hinge) and 1 W11505710 (Right hand top door hinge) and 1 WPW10304659 (Roller asy right hand) and 2 WPW10475495 (Cab roller back)s and 3 WP2179826 (Axel)s and 1 LW10912110 (Right hand door stainless) and 1 LW10913113 (Left hand door stainless)"

"Removed all refrigerator shelving, replaced refrigerator fan motor with thermistors"

Checked unit and replaced shorted control and UI. Ran auto test cycle and unit checks ok.

Inspected fridge and found freezer 16 degrees cold and also ice pack inside was solid frozen. Unit is working as intended Uploaded pictures for documentation

Replaced parts list Tested and working properly

replaced broken door strike and lid latch and ran test cycle. test ok

Checked unit and replaced stripped ice dispenser motor and impeller. Ran test cycle and unit checks ok.

checked over unit. found failer code f7-e6. found bad actuator. instaled new actuator. unit working as designed.; used 1 W10913953 (ACTUATOR) from stock

Installed listed parts all test normal.

defrosted frost build up in freezer section and re-sealed freezer door gasket. ck ok

"Found roach infestation within ctrl board, wiring harnesses, and terminals. Returning part. Voided warranty and customer is aware. Close out.Spoke to Marianne with TPSS, SR # 7733741146"

"Per techline with Anthony, order wave guide. SR # 7734087452Documented Safety with Dominique .. SR # 7734087678And she gave order # 1536965893Part order; ordrng 1 W11361167 (Wave guide)"

Replaced part. All operations are correct.

"Replaced heater assembly per special project, all functions checked ok at this time"

Ordering parts. Two wgt; ordrng 1 WPW10317076 (Main ctrl) and 1 WPW10594329 (Air dampner)

chcked and no air flow customer needs to have vents clean thats running on the outside

replaced bad harness

Order parts reschedule with customer2 man w/ JP 3wgt; ordrng 1 W10780362 (COMPRESSOR) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)

Replaced faulty control. Unit is now working as intended no leaks at this time

Upon arrival the customer gave me the box she received and it was also a harness wire. We still needed a thermistor. I had one in TS; used 1 Wpw10384183 (Thermistor) from stock

Need to order; ordrng 1 WP8577274 (Thermistor)

Replaced bulb

Replaced spark module

Order parts; ordrng 1 W10836011 (Heater) and 1 8318314 (Cut off)

adjusted upper and lower freezer door hinges and re-leveled unit and checked operations. ck ok

Adjusted cooling lines to where they didnt vibrate anymore. Unit is now working as intended no leaks at this time

replaced faulty water valve and ran test cycle. test ok; used 1 W11210463 (VALVE) from stock

Found lp pressure for unit low causing burners not to ignite properly advised customer to have pressure checked for unit by gas company as of now unit is working as designed

Found faulty control part order no return date ; ordrng 1 W11256965 (UI) and 2 W10317253 (Pads)s

rebooted control board and ran diagnostic test cycle. all operations check ok

Reschedule for 7/20; O-emld tckt

Replaced faulty knobs. Unit is now working as intended no leaks at this time. Returning manifold as it was not needed

checked over unit. found loose router. tighen router. unit working as designed.

order part; ordrng 1 W11583883 (cntrl pnl)

".SP W11540964 - Special Project S17304 - Parts and Labor, replaced heating element , no leaks at this time"

checked over unit. found condensation in drier drum. coused by hot air coming in frome exhoust duct.. cust needs to call builder.

".SP W11540964 - Special Project S17304 - Parts and Labor, replaced heating element , no leaks at this time"

Replaced heater; used 1 W11537778 (Heater Element) from stock

Upon arrival the customer was very kind and show me where the washer is at. I ran a diagnostic and found error code F7E6 ( Motor fault) I then ran a service diagnostic and everything including motor work fine. I also ran a drain and spin cycle and the washer was not making any noise. At this point I ask customer if the noise is heard while spinning and he confirm yes I explained to him about uneven loads and heavy loads. He told me he put 4 king size sheets. I explained to customer that is not recommended due to the size of washer and how that can cause to overload and unbalanced. At this point customer begin to say negative comments about the washer and wanted me to take it with me and exchange it for him. I explained that we dont do that and we only service them. He began to say Do whatever you need to do so i explained to him i would order him a motor because of the code. He wanted me to stay for a full cycle of rinse and spin and I explained to him i can only stay until it starts to spin but not for the whole cycle. He began to get mad and said I will call whirlpool and tell them you dont have time and have to go At this point it was hard trying to explained things because customer no longer would let me finish my sentences. I called tech line to document SR 7734087386; ordrng 1 W10890624 (Motor)

Need to order ; ordrng 1 WPW10310922 (TRIM-VENT) and 2 W10761018 (Door trim)s and 1 W10761018 (GLASS-DOOR)

"Needs parts; ordrng 1 W11259786 (Track) and 1 W11259785 (Track) and 2 WPW10546503 (Support)s, states that autho needed"

replaced broken glass

removed blocked up ice from dispenser and advised to flush crushed ice out with some cube ice so it doent get blocked up

Found that unit needed new power cord. Customer to replace cord. Damage is on wall side of cord.

Found that control wasnt responding to cycle. Reset computer and ran diagnostic cycle. Unit is now working as intended no leaks at this time

Replaced faulty valve. Unit is now working as intended no leaks at this time ; used 1 W11165546 (Valve) from stock

Found faulty valve part order ; ordrng 1 WPW10349187 (Valve)

Found faulty water valve part order no return date ; ordrng 1 WPW10327249 (Water valve) and 1 WPW10380685 (Control board)

"- SP W11540964 - Special Project S17304 , replaced heating element, no leaks at this time"

Assisted cj

"Found faulty water valves, and Icemaker, order parts ; ordrng 1 W11161172 (Control board) and 1 W11232541 (Icemaker) and 1 W10341329 (Water valve)"

Order parts; ordrng 1 WPW10273667 (Blower) and 1 WPW10292568 (Control)

"Pulled refrigerator, removed drain and cleaned. Removed all refrigerator shelving and evaporator cover .replaced fan motor with wiring harness and thermistors. Operations are correct now"

"Open spark module , replaced module, operations are correct now; used 1 W10475149 (Module) from stock"

Need compressor and evaporator ; ordrng 1 W10779331 (Comp) and 1 W10643261 (Ref evap) and 1 Wpw10239732 (Freezer evap)

Order parts; ordrng 1 W11231345 (Track) and 1 W10920244 (Nut)

Need to order; ordrng 1 W10813581 (DUCT-AIR) and 1 WP2315539 (MOTOR-EVAP) and 1 WP2163777 (Fan blade) and 1 W11595220 (CONTRL-BOX)

order parts 2wgt; ordrng 1 W11405309 (ui panel) and 1 W11224256 (cntrl-elec) and 1 W10806457 (rail-mulln) and 1 WPW10344432 (block-piv)

Replaced 1/4 to 1/4 coupling and checked operation of unit ok

Replaced inlet water valve. Operations are correct now

Returning parts. No service longer needed. Unit exchanged with builder. Close out.

Replaced heater per SP

Found faulty control part order no return date ; ordrng 1 W11524820 (Control) and 1 W11398781 (Actuator) and 1 W10721967 (Cam)

Found faulty air damper part order no return date ; ordrng 1 W11317276 (Damper)

Found article covering fridge vents removed article unit is working as intended no issues found at this time

Customer complaint about freezer door cam making door skip and advised customer that operation for door is normal and customer complaint about noise from air damper saying part is too loud. Advised customer that operations for both are normal and working as intended. Customer disagrees and wants parts changed. Ordering parts per customer ; ordrng 1 W10257206 (Cam) and 1 W11175955 (Diffuser)

Replaced parts unit is working as intended no issues found at this time

bad gearcase needs replacing dl auth# is w13h4y0nl2; ordrng 1 w11449840 (gearcase)

Per office and customers unit is being replaced

Per office and customers unit is being replaced

checked and reset washer and all function ok

Need to order ; ordrng 1 WPW10212596 (VALVE) and 1 WPW10212598 (VALVE) and 1 W11417620 (SWITCH-WL) and 1 W11252474 (HOSE)

Ordering pint per Techline ; ordrng 1 Xxx (Biscuit paint) and 1 Xxxx (White paint)

closing call.

"Unit will need complete sealed system repair, ordering compressor, evaporators and fittings ; ordrng 1 W11592010 (Compressor) and 1 W11099748 (Evaporator) and 1 W11291123 (Evaporator)"

order parts 2wgt; ordrng 1 WPW10121140 (housing) and 1 EDR3RXD1 (water filter)

"Ran diagnostics, ordering air diffuser for refrigerator section ; ordrng 1 W11380595 (Diffuser)"

Tech to close ticket per office.

adjusted simmer flames on rt. and left front burners. ck ok

adjusted simmer flames on rt. and left front burners. ck ok

removed debris from between front drum seal and drum bearing and re-attached loose bearing ring and checked operations. ck ok

found and realighned oven door for proper seal

repaired loose red wire connection at terminal block and checked operations. ck ok

adjusted simmer flames on rt. and left front burners. ck ok

checked over unit. found out side air coming in from exhoust duct. cousing cindinsation in drier. cust needs to call bulder.

"Ran diagnostics, customer advised on unit functions and water temp. All functions checked ok at this time"

order parts; ordrng 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11504449 (coupler) and 1 W11370574 (comp) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coulpler)

closing call

checked unit and orderd parts for repair. Whirlpool advised they are exchanging unit. returning control panel.

Closing per office

Fixed jammed float switch and retested unit all okay no problems

Adjusted valves and burner for proper ignition all ok no problems

checked and all function worked as designed dl auth# is w13g3c0nl2

bad control; ordrng 1 w11513246 (control)

Replaced faulty ice maker assembly all ok no problems

Replaced faulty drain pump all ok no problems customer will also need to correct drain issue