"TECH CS. took on entire repair, please notes from CS"

"Ran diagnostics, replaced main actuator and capacitor assembly. All functions checked ok at this time"

"Ran diagnostics, replaced complete harness. Ordered replacement latch and control ; O-emld tckt"

Replaced spigot unit is now dispensing normal. Customer was saying skin on door was not flush. I took picture and send it to techline and they say it's normal. Customer also mentioned that light module on freezer was on before replacing skin. Techline said for Customer to call customer service to get code.Sr 7740407801

Wire unplugged from back of board u nit is working good

"unit needs icemaker, icebox fan & filter housing; ordrng 1 W11482383 (Dual Valve) and 1 W11482384 (Filter Housing) and 1 W11658802 (ICEMAKER) and 1 W10846539 (FAN)"

"after replacing spark mdl and igniters - tested operations, working as normal. Went moving knob down to simmer the igniters did not continue to click - working as design"

Upon arrival i replaced parts. After replacement i tested unit. Unit pump and motor working. Unit is working as designed. Left part with customer( picture attached).

found and replaced worn part and cycled

found and resecured fnt lft level leg and cycled

need mtr and cnt; ordrng 1 w11516221 (cnt) and 1 w11525546 (mtr)

found and replaced shorted parts

Will need dsi control and bake ignitor. ; ordrng 1 W11524031 (Bake ignitor) and 1 W10898291 (Dsi control)

ordr parts rerschedule with customer2wgt; ordrng 1 W11093037 (cntrl-elec) and 1 W11533213 (CNTRL-ELEC)

Found bad timer. ; ordrng 1 Wpw10642928 (Timer)

Replaced bad control.

Replaced bad ice maker.

Upon arrival i replaced parts. After replacement i tested unit. Dryer turn on working i showed customer Unit is working as designed

Upon arrival i replaced parts. After replacement i tested oven. Unit came on (picture attached). Unit is working as designed.

Upon arrival i replaced parts. After replacement i tested range. Rt front burner working coming on. Unit is working as designed.

Ran diagnostic ordering replacement Control-elec ; O-emld tckt

"Ran diagnostic, corrected issue with loose connection at the fill valve"

Ran diagnostic ordering replacement Pump and harness ; ordrng 1 W11399437 (Pump) and 1 W11643701 (Harness)

Replaced faulty pump assembly all unit functions checked ok

changed out panel unit checked out

cust canceld at door

Do not have harness. Returned harness to office a month ago; O-emld tckt

"Ran diagnostics, replaced complete evap motor and fan blade in unit. All functions checked ok at this time"

"Ran diagnostics, reset controls and removed rack from in unit. Customer advised on placing only when in use. All functions checked ok at this time"

"Part received damaged, will need re order ; ordrng 1 W11222849 (Valve)"

cust canceld at door

checked unit out cleard codes ran diag unit working correct at this point

Found faulty agitator part order ; ordrng 1 W11550891 (Agitator)

Diagnosed unit and found leak in sealed system ordered parts; ordrng 1 W11393142 (Compressor) and 1 W11378992 (Condenser)

Diagnosed unit and found object stuck in blower wheel ran and tested unit checks ok

Diagnosed unit and found customer not using correct water level settings unit checks ok

Diagnosed unit and found shorted control board and wash motor ordered part; ordrng 1 W11087226 (Control board) and 1 W11025157 (Wash motor)

Replaced all lights in built in ref

checked unit out took ground off ran unit for an hour at 500 unit checked out

Replace parts defrost heater is turning on

Found faulty suspension rods and basket part order ; ordrng 1 W11130362 (Suspension rods) and 1 W10752719 (Basket)

replaced faulty timer and checked operations. ck ok

Replaced ui assy on double wall oven.

changed out top unit is correct now

"Replaced thermistor, evaporator thermistor ,motor"

"Ran diagnostic replace door switches assembly, all functions checked okay Advice customer about clearing ventilation wasp nest found at duct.Left replacedd parts with customers"

"Ran diagnostic, ordering right front dual element burner; ordrng 1 W11517959 (Right front dual element)"

"Ran diagnostic, customer mentioned that periodically stop makin ice, ordering ice maker ; ordrng 1 W10873791 (Icemaker)"

"Ran diagnostic adjusted agitator, all functions checked okay"

"Ran diagnostic replace basket, agitator and nut . When open machine customer noticed some rust at the brace front. Ordering brace; ordrng 1 W11381327 (Brace front)"

order parts; ordrng 1 W11612307 (control panel) and 1 W11637581 (control board)

order parts; ordrng 2 W11396790 (elements)s

"I replaced the compressor, evaporator, coil, valve and condenser, and found out the Drain hose and drain pump are leaking and cycling pump is not working ; ordrng 1 W11542867 (Pump) and 1 W11679650 (Bracket) and 1 1901A (Pump)"

"Ran diagnostics, replaced main harness, control and latch assembly. All functions checked ok at this time"

Reconnected main board and checked all function

Reschedule to finish the seal system repair.Tech. informed ED_CSR ; saved tckt

Replaced panel

Replaced console and control

Checked unit inverter is flashing 3 green signal service pointer show inverter failure and compressor not coming on; ordrng 1 W10629033 (Inverter)

Checked unit some items have built up ice inside of them thermistor not working properly ; ordrng 1 W11645127 (Diffuser)

Checked unit found error codes for over sud an lock failure all components are working like normal on unit cleared codes unit tested properly

Checked unit correct voltage coming into unit advised customer to get duct cleaned and breaker checked by professional customer explained about tripped breaker All functions tested properly unit is heating

Replace switch unit not turning on have to order blower wheel original wheel is broken ; ordrng 1 WPW10349492 (Blower wheel)

Upon arrival and after diagnosing I didnt see any error code or any issues. The unit passed a diagnostic cycle. I adjusted the legs a tad bit but nothing major. Unit working as designed

Upon arrival the burners turned on but the left one never would cycle off. ; ordrng 1 WPW10434452 (FRONT LEFT) and 1 WP3149400 (FRONT RIGHT) and 1 WPW10348625 (CONTROL BOARD)

Found dishwasher working as design customer added too much soap

Replaced panel

Heated oven to 500 degrees for 30 minutesTo allow Elements to fully cure. Breaker no longer tripping.

Replaced ice maker

after attempting to run a manual harvest IM failure to to turn and drop ice - needs replacement IM ASSY; ordrng 1 2198597 (ICE MAKER ASSY)

need door; ordrng 1 w10340544 (door)

found and removed coin between plate and cycled

found and replaced new bad parts and cycled

needs act and clutch; ordrng 1 w10721967 and 1 w11398781

found and replaced worn part and releveled unit

found and replaced hose

"needs fascia, est declined"

replaced broken harness auth# is w1ctax0al1.5; used 1 W11643701 (HARNS-WIRE) from stock

checked and replaced missing screws and all function ok

Found blocked air flow. Repaired and checked operation ok

"unit needs idler, and belt.; ordrng 1 WP691366 (pulley-idr) and 1 341241 (belt,drive)"

Replaced defective icemaker unit is OK

Replace defective auger motor unit is OK

Check unit to find customer has a shorted control caused by the GFCI outlet. He was informed to have outlet changed to a standard outlet before any parts can be ordered. Unit is OK.

Technician could not change suspension rods due to the fact that customer has informed the technician that geek squad has worked on the unit 4 to 5 times and made it worse after the last repair. Customer was informed that he is being referred back to geek squad and the person he said worked on the unit was Jessica from the geek squad. Theres no Jessica that works at ASI appliance. Customer was referred back to Best Buy/geek squad.

"Replaced defective bin stat ,,unit is ok and now working properly"

Check unit to find unit has a F5E3 which is door latch fault code technician replaced door latch. Unit is OK.

Order parts ; ordrng 1 W11130236 (Lid)

"Installed parts all operations OK customer was complaining about rails, but they had ice on them so it was a little hard to open told her to put some grease on them"

Installed part all operations OK

"Door hinge was unscrewed from the inside, took it off and re-put it back on and then uninstalled the door and put it back on all operations OK now"

Installed all parts motor was broken and fan blade was damaged. Didnt need the fan housing all operations OK now after installation of parts.

Not getting a reading from the drain pump through the wire harness at the control port need to replace a control board wire harness and the drain pump. Customer had the unit uninstalled told her she needs to have it installed whenever I come back to put parts on.; ordrng 1 W11428994 (Control unit) and 1 W11335100 (Lower wire harness) and 1 W11259498 (Drain pump)

Installed all parts on washing machine all operations OK units running good

Defrost heat is not kicking in need to replace the temp sensors and the defrost heater and possibly the control board ; ordrng 1 W10316428 (DEFROST HEATER) and 1 W10383615 (TEMP SENSOR)

Bottom liner of Evan was not put in properly. Had to pull it out and re-put it back on all operations OK now.

"After replacing the water valve and running a full diagnostic test, we verified that the valves in your washing machine are functioning properly. We also tested the unit under normal operating conditions and confirmed it is working as designed.However, the noise you're hearing is still present, and it does not originate from or within the washing machine itself. Since all tests confirm the appliance is operating correctly and no parts within the unit require replacement, this indicates the noise is related to your homes plumbing system rather than the washing machine.Weve also noted that the noise of pipes vibrating can be heard in other parts of your home, which further suggests this is a plumbing issue rather than an issue with the appliance.The noise could be caused by factors such as:Water Hammer: A pressure surge that happens when water flow suddenly stops.Loose Pipes: Pipes that arent properly secured can vibrate when water flows through them.High Water Pressure: Excessive pressure can amplify noise in the pipes.Air in the Lines: Trapped air can create whistling or gurgling sounds.To address this, we recommend having a plumber inspect your plumbing system. They can provide solutions such as installing a water hammer arrestor, securing loose pipes, or adjusting your water pressure to eliminate the noise."

"replaced blower wheel, belt and 4 drum supports - unit is operating as normal"

"Replaced the gearcase, control board, capacitor, suspension harness, and drain pump. Performed a test cycle to verify functionality; the unit is operating as designed with no part failures. After replacing the components, I informed the customer that off-balance issues are often caused by improper loading of items. Placing too much weight on one side of the drum can lead to the unit being off balance, resulting in excessive noise and undesirable movement. I advised the customer to review the user manual for proper loading instructions, especially for different load sizes, to prevent these issues in the future."

"replaced actuator,capacitor, drain pump and control board - unit is spinning, draining and operating as normal"