We serviced a
KITCHENAID FREEZER
Model KRFF707ESS01
Near Humble, Texas 77346
Louis R
Job Details:
03/18/2022
not cooling. replaced fresh food evap fan kit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Houston, Texas 77044
Louis R
Job Details:
03/18/2022
"no ice. replaced broken ice maker, test ok.; used 1 W10873791 (ICEMAKER) from stock"
We serviced a
KITCHENAID OVEN
Model KOCE507ESS09
Near Houston, Texas 77345
Louis R
Job Details:
03/18/2022
"order mw bulb. part=$34.78, service call=$129.95, labor=$80.00, tax=$20.19, total=$264.92; ordrng 2 W10886919 (lmp-basles)s"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Houston, Texas 77083
raul
Job Details:
03/18/2022
Needs terminal block; ordrng 1 Wpw10245259 (Terminal Block)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Houston, Texas 77005
derrick
Job Details:
03/18/2022
Order compressor; ordrng 1 W10756020 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Houston, Texas 77083
raul
Job Details:
03/18/2022
Replaced led module harness and led modules
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Cypress, Texas 77429
donnie
Job Details:
03/18/2022
Unit is operating correctly at this time
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Cypress, Texas 77429
donnie
Job Details:
03/18/2022
Unit start button not working on ui error code f6 communication error on ui and board . Need ui; ordrng 1 W11316623 (Ui)
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS
Near Cypress, Texas 77429
donnie
Job Details:
03/18/2022
Unit drain pump gets hot and stops; ordrng 1 W11412291 (Drain pump)
We serviced a
JENN-AIR DOUBLE OVEN
Model JJW2830IL01
Near Cypress, Texas 77433
Josue
Job Details:
03/18/2022
DO helped uninstall unit to replace parts. Reinstalled unit and rebooted. Ran tests. All operations are correct.; used 2 W11290976 (Oven sensor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near The Woodlands, Texas 77375
Josue
Job Details:
03/18/2022
Checked if water lines were kinked. Checked filter. Unit needs a new filter. All operations are correct.
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Houston, Texas 77043
jerrell
Job Details:
03/18/2022
Installed spring All test normal.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Tomball, Texas 77375
gary
Job Details:
03/18/2022
"Replaced main control and latch assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL DRYER
Model MED5630HW2
Near Spring, Texas 77379
Josue
Job Details:
03/18/2022
Explained to Mrs how each cycle/option works looking through the owners manual and quick reference guide. Checked vent.. okay. Checked temperatures.. okay. All operations are correct. Unit working as designed.
We serviced a
WHIRLPOOL OVEN
Model WFG535S0JS1
Near Klein, Texas 77379
Josue
Job Details:
03/18/2022
"This is normal for all sounds. All burners work while oven is on. Explained to Mrs how each pan will effect the flames or igniters. Explained to Mrs how to take proper use and care for cleaning the unit as I found grease on igniters and burners... this issue will cause igniters to have troubles igniting.I helped clean all burners, igniters, and orifices. All operations are correct."
We serviced a
WHIRLPOOL COOKTOP
Model G7CG3665XS00
Near Cypress, Texas 77429
donnie
Job Details:
03/18/2022
Helped KD repair cooktop
We serviced a
JENN-AIR DOUBLE OVEN
Model JJW2830IL01
Near Cypress, Texas 77433
donnie
Job Details:
03/18/2022
Helped KD repair wall oven
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Cypress, Texas 77433
donnie
Job Details:
03/18/2022
"Ran diagnostics, rebooted unit operations are correct now"
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHZ0
Near Houston, Texas 77089
chris
Job Details:
03/18/2022
Found loose door stud. Reinstalled loose door stud. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Conroe, Texas 77301
james
Job Details:
03/18/2022
Order part reschedule with customer; ordrng 1 W11546935 (ICEMAKER)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Stafford, Texas 77477
roosevelt
Job Details:
03/18/2022
replaced bad harness
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Missouri City, Texas 77459
roosevelt
Job Details:
03/18/2022
replaced bad evap. harness motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0A
Near Katy, Texas 77449
jerrell
Job Details:
03/18/2022
Installed doors ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Missouri City, Texas 77459
roosevelt
Job Details:
03/18/2022
called tech line and spoke with adrian and advised that customer move small center shelf to half way per engineers with tech line said by changing any parts will not change anything.... sr# is 7733215234
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Katy, Texas 77494
martin
Job Details:
03/18/2022
"Called tech support to document SR# 7733213605Customer complaint is that water flow is too noisy. Original problem was that not enough water was coming out dispenser. Replaced dual water valve and water flow is no longer an issue. To me sounds normal steady flow,not too low not too high. Now customer complaint is that its too noisy due to more water flow. Already ready replaced dual water valve and reservoir. Per tech support if customer still not satisfied to give SR# and have them call whirlpool."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Katy, Texas 77494
martin
Job Details:
03/18/2022
Needs control board and freeze fan with thermistor ; ordrng 1 W11224256 (Control board) and 1 W11224591 (Freezer fan motor with thermistor)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Rosenberg, Texas 77469
raul
Job Details:
03/18/2022
Replaced suspension rods
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Magnolia, Texas 77354
gary
Job Details:
03/18/2022
Unable to reach customer will need RS; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Magnolia, Texas 77354
gary
Job Details:
03/18/2022
"Replaced main control board in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model RED4516FW0
Near Magnolia, Texas 77354
gary
Job Details:
03/18/2022
"Replaced complete drive motor, timer and fuse. All functions checked ok at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, Texas 77063
jerrell
Job Details:
03/18/2022
Reinstalled drain pump all test normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Katy, Texas 77493
martin
Job Details:
03/18/2022
"Ran diagnostics and everything checked out, draining properly and no leaks found. Asked customer to monitor proper loading and call back if issue continues"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Katy, Texas 77493
martin
Job Details:
03/18/2022
Inspected DW and found water hose connection loose. Tightened and secured properly. Tested and no leaks found. Customer satisfied with results
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Houston, Texas 77024
jerrell
Job Details:
03/18/2022
Ran diagnostics reset controls all test normal.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Tomball, Texas 77375
gary
Job Details:
03/18/2022
"Replaced main control assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ06
Near Atascocita, Texas 77346
Louis R
Job Details:
03/18/2022
"display not working. replaced electronic controls, retest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, Texas 77057
jerrell
Job Details:
03/18/2022
Need to order ; ordrng 1 W11117906 (Dispenser) and 1 2220458 (Coupling)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Atascocita, Texas 77346
Louis R
Job Details:
03/18/2022
order parts listed; ordrng 1 W11517959 (element) and 2 W11171119 (elmnt-surf)s and 1 W11047722 (elmnt-surf) and 1 WPW10434452 (switch-inf) and 2 WP3149404 (switch-inf)s and 1 WP3149400 (switch-inf)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Houston, Texas 77025
derrick
Job Details:
03/18/2022
Order parts; ordrng 1 W10554251 (Basket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bellaire, Texas 77401
derrick
Job Details:
03/18/2022
S17304. Replaced defective heater and checked operation of unit ok; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL DRYER
Model MEDP575GW0
Near Houston, Texas 77035
derrick
Job Details:
03/18/2022
Order parts; ordrng 1 W10841144 (Motor) and 1 WPW10349492 (Blower)
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW
Near Sugar Land, Texas 77479
roosevelt
Job Details:
03/18/2022
checked and bad suspension
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Houston, Texas 77074
derrick
Job Details:
03/18/2022
Reschedule sent pics to tech line; saved tckt
We serviced a
AMANA DRYER
Model NED4655EW1
Near Sugar Land, Texas 77478
roosevelt
Job Details:
03/18/2022
checked and no airflow customer needs to have vents cleared out
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Sugar Land, Texas 77498
roosevelt
Job Details:
03/18/2022
replaced icemaker
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Tomball, Texas 77377
gary
Job Details:
03/18/2022
"Ran diagnostics, cleared codes. Customer advised on excess sudds and washer cleaner functions. Unit checked ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Sugar Land, Texas 77478
roosevelt
Job Details:
03/18/2022
replacd bad parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Park Row, Texas 77493
martin
Job Details:
03/18/2022
"Needs ice maker,water valve and control board ; ordrng 1 W10873791 (Ice maker) and 1 WPW10179146 (Water valve) and 1 W11212392 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, Texas 77098
Clayton
Job Details:
03/18/2022
checked unit adjusted the tub and basket and checked operation
We serviced a
WHIRLPOOL DISPOSAL
Model GC2000XES
Near Houston, Texas 77041
jerrell
Job Details:
03/18/2022
Gc2000 need to replace ; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Houston, Texas 77027
Clayton
Job Details:
03/18/2022
replaced shorted led module. bottom leftand middle right in the frig and left module in the frezer; used 3 W11462342 (MODULE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Montgomery, Texas 77356
james
Job Details:
03/18/2022
Do not order parts at this time. Customer will call office if repairs are wanted.2wgt; ordrng 1 W11120155 (control-elect) and 1 W11178672 (pump&motor) and 1 W11175771 (valve-inlt) and 1 WPW10195039 (float switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near League City, Texas 77573
chris
Job Details:
03/18/2022
Removed ice and cleared drain so that water can drain into water tray. Also adjusted condenser as it was making vibration noise
We serviced a
WHIRLPOOL OVEN
Model WOC54EOAB02
Near Montgomery, Texas 77356
james
Job Details:
03/18/2022
Checked unit and found unit to be set on celsius. Changed to fahrenheit. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Houston, Texas 77081
Clayton
Job Details:
03/18/2022
checked unit replaced broken spring
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Richmond, Texas 77406
raul
Job Details:
03/18/2022
The evaporator is still freezing i called techline. They mention that the service kit was the last thing we can do. SR# 7733213330
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, Texas 77081
Clayton
Job Details:
03/18/2022
order parts; ordrng 1 2315549 (motor evaporator) and 1 2169142 (fan blade)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Montgomery, Texas 77356
james
Job Details:
03/18/2022
Checked unit and replaced shorted control and vent fan. Ran test cycle and unit checks ok.AUTHO # M11W1Q1DPL1
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW0
Near Rosenberg, Texas 77471
raul
Job Details:
03/18/2022
Replaced belt
We serviced a
JENN-AIR OVEN
Model JJW3430DP03
Near Houston, Texas 77024
jerrell
Job Details:
03/18/2022
Need to order.; ordrng 1 W11102218 (Ui control)
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near Bellaire, Texas 77401
Clayton
Job Details:
03/18/2022
checked unit found the vent in the wall stopped up the customer will have the vent cleaned
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Richmond, Texas 77406
raul
Job Details:
03/18/2022
Upon arrival i called tech line and explained everything we have replaced and done to unit. They asked if there was any corrosion on connection and there was no corrosion. They Advised to let customer know to contact their 3rd party warranty because theres nothing else we can do.
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Spring, Texas 77379
Josue
Job Details:
03/18/2022
Replaced parts. Rebooted unit. Ran tests. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Houston, Texas 77011
Clayton
Job Details:
03/18/2022
checked unit found dents in both doors on the left side from packing spacers
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Magnolia, Texas 77355
gary
Job Details:
03/18/2022
"Call canceled at door, plumbing issue in home was taken care off. Unit working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spring, Texas 77373
Josue
Job Details:
03/18/2022
"Mrs showed me that she sometimes uses regular dish soap inside dishwasher. I explained to her that this cause the unit to overflow and can damage parts. Explained to Mrs about proper use and care for the unit. I Releveled unit. Tested all other ops, and all operations are correct."
We serviced a
KITCHENAID RANGE
Model KFGC500JMB00
Near Houston, Texas 77059
chris
Job Details:
03/18/2022
Replaced faulty manifold. Unit is now working as intended no gas leaks at this time
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Houston, Texas 77077
jerrell
Job Details:
03/18/2022
Need to order.; ordrng 1 W11204517 (Control)
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Panorama Village, Texas 77304
james
Job Details:
03/18/2022
"Checked unit and replaced misformed bellow, worn clamps and shorted door latch. Ran test cycle and unit checks ok."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Richmond, Texas 77406
derrick
Job Details:
03/18/2022
Replaced shorted control and sensor and checked operation of unit ok
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ03
Near Arcola, Texas 77583
derrick
Job Details:
03/18/2022
Replaced shorted ice maker and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pearland, Texas 77584
chris
Job Details:
03/18/2022
Customer did not answer for the third time. Closing out call and returning parts
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Arcola, Texas 77583
derrick
Job Details:
03/18/2022
Order pump assembly; ordrng 1 W11259498 (Pump)
We serviced a
KITCHENAID DISHWASHER
Model KUDC25CHSS1
Near Houston, Texas 77056
jerrell
Job Details:
03/18/2022
There are no parts that are available for repairs customer to replace unit.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77047
chris
Job Details:
03/18/2022
Replaced faulty diffuser. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Hockley, Texas 77447
gary
Job Details:
03/18/2022
Both doors received damaged customer advised on issue will need to re order; ordrng 1 Lw10642554 (Door) and 1 Lw10642551 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Houston, Texas 77087
chris
Job Details:
03/18/2022
"Found faulty ice maker, valve and water lines part order ; ordrng 1 W11346622 (Reservoir) and 1 W11043013 (Valve) and 1 WPW10300024 (Ice maker)"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM06
Near Cypress, Texas 77433
gary
Job Details:
03/18/2022
"Replaced main gasket in unit, all functions checked ok at this time"
We serviced a
AMANA RANGE
Model ACR4303MFS4
Near Humble, Texas 77396
Louis R
Job Details:
03/18/2022
"order parts listed.; ordrng 2 814399 (receptical,surf.unit)s and 1 W11396792 (element) and 1 W11396790 (element)"
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104ESS3
Near Pinehurst, Texas 77362
gary
Job Details:
03/18/2022
Ran diagnostics ordering complete new pump motor assembly. Quoting customer 225.83 part with 200.00 labor plus tax.; ordrng 1 Wpw1065057 (Pump/motor)
We serviced a
WHIRLPOOL RANGE
Model WFG975H0822
Near Missouri City, Texas 77459
roosevelt
Job Details:
03/18/2022
bad spark module... sr# is 77333212532; ordrng 1 W11162730 (module-spk)
We serviced a
WHIRLLPOOL REFRIGERATOR
Model WRT771RWYB01
Near Montgomery, Texas 77356
james
Job Details:
03/18/2022
Checked unit and replaced shorted icemaker. Unit cycled and filled with water. Unit checks ok.; used 1 4317943 (ICE MAKER) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, Texas 77095
donnie
Job Details:
03/18/2022
Ran call on 9-17-2021 unit is not being repaired per whirlpool.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Missouri City, Texas 77459
roosevelt
Job Details:
03/18/2022
unlocked diswasher
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Houston, Texas 77011
Clayton
Job Details:
03/18/2022
checked unit found dents in both doors on the left side from packing spacers
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS
Near Cypress, Texas 77429
donnie
Job Details:
03/18/2022
Need heater element ; ordrng 1 W11537778 (Element)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Montgomery, Texas 77356
james
Job Details:
03/18/2022
Checked unit and replaced heater element per Technical Service Pointer #: W11540964 Special Project code S17304.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, Texas 77063
jerrell
Job Details:
03/18/2022
Installed heater all test normal.; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Hockley, Texas 77447
gary
Job Details:
03/17/2022
Ran diagnostics and bubbles test customer advised on issue at flex going into home and restricted vents unit checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Hockley, Texas 77447
gary
Job Details:
03/17/2022
"Issue had already been resolved, reset unit and customer advised on issue with fill valve in home. All functions checked ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Channelview, Texas 77530
ricky
Job Details:
03/17/2022
found and replaced shorted parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS00
Near Spring, Texas 77380
Josue
Job Details:
03/17/2022
DO helped repair sealed system. Evacuated unit. Checked for leaks. All operations are correct. ; used 2 WPW10143759 (Drier) from stock
We serviced a
KITCHEN AID MICROWAVE DRAWER
Model KMBD104GSS
Near Missouri City, Texas 77459
roosevelt
Job Details:
03/17/2022
replaced console
We serviced a
WHIRLPOOL WASHER
Model WDF331PAHS1
Near Conroe, Texas 77301
james
Job Details:
03/17/2022
Checked unit and replaced misformed upper rack manifold and spray arm. Unit checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Houston, Texas 77077
jerrell
Job Details:
03/17/2022
Ran diagnostics reset temperature all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Missouri City, Texas 77459
roosevelt
Job Details:
03/17/2022
Call techline and spoke with Joel and found the oven is not the problem something is wrong in them breaker not grounded correctly needs to have an electrician out and per joel all function working as designed on oven sr# is 7733202731
We serviced a
WHIRLPOOL COOK TOP
Model JGD3430GS00
Near Missouri City, Texas 77459
roosevelt
Job Details:
03/17/2022
replaced cooktop
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42QMS02
Near Missouri City, Texas 77459
roosevelt
Job Details:
03/17/2022
checked and ajusted door switch and spring
We serviced a
WHIRLPOOL MICROWAVE
Model KMLS311HBS
Near Rosenberg, Texas 77469
raul
Job Details:
03/17/2022
We had to cut bolt out to remove microwave. Replaced broken mounting hardware on cover. Mentioned to customer that the bracket was installed incorrectly. And will need to get it installed properly to allow top mounting holes to sit flush on cabinet.
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near West University Place, Texas 77005
Clayton
Job Details:
03/17/2022
replaced the burner caps