We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Houston, TX 77055
jerrell
Job Details: 05/10/2023
Adjust gas fittings on gas supply line ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Houston, TX 77055
jerrell
Job Details: 05/10/2023
Andrew 7736158402 unit is up for product review there is no more that we can do per Andrew at techline.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW
Near Houston, TX 77056
jerrell
Job Details: 05/10/2023
Installed pump motor ran test all operations normal.
We serviced a
WHIRLPOOL M/W OTR
Model UMV1170LS00
Near Montgomery, TX 77356
james
Job Details: 05/10/2023
"Checked unit and replaced open lamp holder and lamp. Unit checks ok.; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Montgomery, TX 77356
james
Job Details: 05/10/2023
Checked unit and cleared error code for off balance load and reset controls. Ran auto test cycle and unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Montgomery, TX 77356
james
Job Details: 05/10/2023
Checked unit and checked for error codes and none found. Reset controls and ran auto test cycle and unit checks ok and is operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Houston, TX 77025
derrick
Job Details: 05/10/2023
Need to go to parts research. Tube fires not fit refrigerator; ordrng 1 Noparts (Water tube)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Humble, TX 77396
leonard
Job Details: 05/10/2023
replaced shorted control board and faulty water valve and harness and ran test cycle. test ok
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS20
Near Richmond, TX 77406
raul
Job Details: 05/10/2023
"Replaced glass door, bottom trim, bottom vent and name plate"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Richmond, TX 77406
raul
Job Details: 05/10/2023
I secured oven door handle
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
ben
Job Details: 05/10/2023
replaced control board and thermister
We serviced a
MAYTAG DRYER
Model MED7100DW0
Near Houston, TX 77030
anthony
Job Details: 05/10/2023
Replaced faulty idler assembly all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Houston, TX 77083
raul
Job Details: 05/10/2023
Replaced clutch and slider
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Houston, TX 77044
donnie
Job Details: 05/10/2023
Need shocks; ordrng 1 W11130362 (Shocks)
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Houston, TX 77044
donnie
Job Details: 05/10/2023
"Leak searched unit found gas leak at regulator. Repaired leak and retested gas lines, no more leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77044
donnie
Job Details: 05/10/2023
"Different issue, last call replaced freezer fan . Now unit is in defrost as designed. No problem with unit"
We serviced a
KITCHEN AID WALL OVEN
Model KOSE500ESS20
Near Atascocita, TX 77346
leonard
Job Details: 05/10/2023
order parts 2wgt; ordrng 1 W11600222 (outer door glass) and 1 W10839793 (nameplate) and 1 W11617223 (inner door frame)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW07
Near Humble, TX 77346
leonard
Job Details: 05/10/2023
tightened loose condensor fan motor screws and checked operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Huffman, TX 77336
leonard
Job Details: 05/10/2023
order parts 2man 2wgt with Donnie; ordrng 1 W11492867 (evaporator) and 1 WPW10143759 (dryer) and 1 W11457241 (wiring kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Huffman, TX 77336
leonard
Job Details: 05/10/2023
checked unit and found freezer still not defrosting properly. Called Tech line and spoke with Andrew and after making all checks found open circuit from thermister to control board inside cabinet. not repairable per sr#7736368032
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Huffman, TX 77336
leonard
Job Details: 05/10/2023
rebooted control board and ran icemaker harvest and fill test and checked all operations and tempertures. all ck ok
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Houston, TX 77079
jerrell
Job Details: 05/10/2023
Called Tech-Line Rob may be a broken wire in the door harness updated Rob to let him know that the wires that may be broken are not visible. Tech to update Jenn Air we need to order the door and ui also the control room o make sure that this stop happening 7736371943.
We serviced a
JENN-AIR RANGE
Model JES1750ES0
Near Houston, TX 77058
Osiel
Job Details: 05/10/2023
halberts213@gmail.com
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Magnolia, TX 77354
gary
Job Details: 05/10/2023
"Ran diagnostics, ordering damaged latch and bezel assembly ; ordrng 1 W11545554 (Bezel) and 1 W11394572 (Latch)"
We serviced a
JENN-AIR COOKTOP
Model JED3536GB01
Near Richmond, TX 77406
martin
Job Details: 05/10/2023
Replaced parts list
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Fulshear, TX 77441
martin
Job Details: 05/10/2023
Bottom trim broken Will order new one ; ordrng 1 W11598202 (Bottom vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Magnolia, TX 77354
gary
Job Details: 05/10/2023
"Ran diagnostics, unit will need complete sealed system repair covered by manufacturer. Ordering main compressor and evaporator assembly ; ordrng 1 W10832994 (Compressor) and 1 W11492867 (Evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHS2
Near Magnolia, TX 77354
gary
Job Details: 05/10/2023
Replaced main control and pump/motor assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS
Near Brookshire, TX 77423
martin
Job Details: 05/10/2023
Bottom vent bent will order new one ; ordrng 1 WPW10351279 (Bottom vent)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pattison, TX 77423
martin
Job Details: 05/10/2023
"Unit turns on and motor runs but drum does not turn Will order motor ,belt and wheel ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 341241 (Belt)"
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ01
Near Katy, TX 77494
martin
Job Details: 05/10/2023
Replaced LEDLights working as intended now
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS3
Near Houston, TX 77079
jerrell
Job Details: 05/10/2023
Installed control all test normal.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC
Near Tomball, TX 77375
kayla
Job Details: 05/10/2023
"Replaced parts. Recalibrated. Ran diagnostics. All operations are correct.Authorization: M171240NL2; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Pinehurst, TX 77362
gary
Job Details: 05/10/2023
Ran diagnostics adjusted lines ones more as well as added dampener in lines. Documented issue with techline SR-7736370809
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Houston, TX 77044
donnie
Job Details: 05/10/2023
"Ice bin was installed backwards, reversed ice bin, operations are correct now"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Humble, TX 77346
donnie
Job Details: 05/10/2023
"No hot water to unit, replaced inlet water valve assy. Operations are correct now ; used 1 W11210463 (Valve) from stock"
We serviced a
JENN-AIR OVEN
Model JJW3430LM00
Near Spring, TX 77382
donnie
Job Details: 05/10/2023
Helped KD pull and repair wall oven
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Tomball, TX 77375
gary
Job Details: 05/10/2023
"Replaced main controls and blower assembly in unit, all functions checked ok at this time"
We serviced a
JENN-AIR OVEN
Model JJW3430LM00
Near Spring, TX 77382
kayla
Job Details: 05/10/2023
DO helped uninstall and reinstall to replace electronics. Ran diagnostics. All operations are correct.Authorization: J170SH1NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Houston, TX 77018
Louis R
Job Details: 05/10/2023
Replaced bad compressor & evaporator. Ticket was closed out as 739518.
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS3
Near Spring, TX 77382
kayla
Job Details: 05/10/2023
Replaced parts. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Conroe, TX 77303
james
Job Details: 05/10/2023
order parts2wgt; ordrng 1 W11087226 (control elec) and 1 W11025157 (pump&motor) and 1 W11084121 (sensor)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77041
jerrell
Job Details: 05/10/2023
Replaced shorted high limit fuse all test normal.; used 1 W10900067 (CUTOFF-TML) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cut and Shoot, TX 77303
james
Job Details: 05/10/2023
Order parts; ordrng 1 W11556728 (CNTRL-ELEC) and 1 W11478519 (PANEL-UI)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Conroe, TX 77306
james
Job Details: 05/10/2023
Order parts reschedule with customer.replaced interlocks.2 man w/ JP2wgt; ordrng 1 WPW10574736 (capactr-mg) and 1 W11391712 (MAGNETRON) and 1 W11256462 (diode)
We serviced a
AMANA DRYER
Model NED4655EW1
Near League City, TX 77573
Osiel
Job Details: 05/10/2023
Found faulty hi limit thermostat replaced thermostats unit is working as intended no issues found at this time ; used 1 3977393 (Cut off kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Hitchcock, TX 77563
Osiel
Job Details: 05/10/2023
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Spring, TX 77386
Gary L
Job Details: 05/10/2023
Ordering parts ; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL
Near Missouri City, TX 77459
roosevelt
Job Details: 05/10/2023
checke and reset unit and all function worked ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Missouri City, TX 77459
roosevelt
Job Details: 05/10/2023
checked and found that screw was loose in stater ajusted and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Houston, TX 77080
Louis R
Job Details: 05/10/2023
Bad gasket ; ordrng 1 W11435329 (Freezer door) and 1 W10571967 (Gasket)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Houston, TX 77005
ben
Job Details: 05/10/2023
"replaced noisey gear case ,clutch and slider"
We serviced a
MAYTAG WASHER
Model WTW7800XW2
Near Houston, TX 77005
ben
Job Details: 05/10/2023
checked unit tightned the rotor bolt and checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77023
ricky
Job Details: 05/10/2023
need valve; ordrng 1 w10869799
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77023
ricky
Job Details: 05/10/2023
need door; ordrng 1 w11467398
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ
Near Houston, TX 77011
ricky
Job Details: 05/10/2023
"needs latch, est pending"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77013
ricky
Job Details: 05/10/2023
need cnt; ordrng 1 w11578565
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Sugar Land, TX 77498
roosevelt
Job Details: 05/10/2023
bad gearcase dl auth# is m170xp1nl2; ordrng 1 w11449840 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Missouri City, TX 77459
roosevelt
Job Details: 05/10/2023
cant repaire washer do to bad roach infestation in control and nesting and full of eggs
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Missouri City, TX 77459
roosevelt
Job Details: 05/10/2023
checked and advised customer to replace vent hose connection that bent up an no air flow
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Missouri City, TX 77459
roosevelt
Job Details: 05/10/2023
replaced console
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, TX 77545
roosevelt
Job Details: 05/10/2023
checked and all function worked as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Missouri City, TX 77545
roosevelt
Job Details: 05/10/2023
bad compressor and dl auth# is w170qs0nl2; ordrng 1 W10309988 (compressor)
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM06
Near Houston, TX 77019
anthony
Job Details: 05/10/2023
Replaced shorted heater assembly all okay no problems
We serviced a
KITCHEN AID ICE MAKR
Model KUIX535HPS
Near Houston, TX 77019
anthony
Job Details: 05/10/2023
Tightened loose filter cap all ok no problems all ok no problems
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPA
Near Houston, TX 77019
anthony
Job Details: 05/10/2023
Replaced valve assembly but the water pressure is still low to unit and will to to have a plumber or installer come out to verify water issue; used 1 W10897719 (Valve) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Houston, TX 77024
anthony
Job Details: 05/10/2023
Needs parts; ordrng 1 W11460946 (Pump) and 1 W11462455 (Base) and 1 W11462460 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Houston, TX 77055
Louis R
Job Details: 05/10/2023
Replaced valve & ice maker
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS09
Near Webster, TX 77598
miguel
Job Details: 05/10/2023
checked over unit. found broken glass door. instaled new glass door. unit working as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Spring, TX 77389
Gary L
Job Details: 05/10/2023
Found wires broken at bottom of door; ordrng 1 Lw11026429 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Spring, TX 77379
Gary L
Job Details: 05/10/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77064
Gary L
Job Details: 05/10/2023
Assisted tech in repairing refrigerator
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Houston, TX 77016
Gary L
Job Details: 05/10/2023
Found obstruction in drain pump. Removed obstruction from drain pump and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW01
Near Houston, TX 77078
Gary L
Job Details: 05/10/2023
Found freezer setting set at lowest setting and refrigerator setting at highest setting. Reset controls and adjusted refrigerator door. ; ordrng 1 W10861519 (Meat pan support)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Humble, TX 77396
leonard
Job Details: 05/10/2023
defrosted frost build up in freezer section and resealed freezer door gasket and checked operations. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Houston, TX 77019
ben
Job Details: 05/10/2023
"replaced shorted cap,diode and fuse; used 1 W10138793 (FUSE), 1 W11256462 (DIODE), and 1 w10574736 (cap) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77449
martin
Job Details: 05/10/2023
RATTLING during every useWill order motor and wheel ; ordrng 1 W11234001 (Motor) and 1 W11327190 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Houston, TX 77018
Louis R
Job Details: 05/10/2023
Replaced bad compressor & evaporator. Closed as ticket 739517
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Booth, TX 77469
derrick
Job Details: 05/10/2023
put roller mount back on bottom shelf and reattached shelf stop on top. Checked unit operation ok
We serviced a
KITCHEN AID COOK TOP
Model KCGC506JSS00
Near Atascocita, TX 77346
leonard
Job Details: 05/10/2023
adjusted rt. and left front burner heads per service pointer and checked operations. ck ok
We serviced a
WHIRLPOOL VENT HOOD
Model WVU17UC0JS0
Near Fresno, TX 77545
roosevelt
Job Details: 05/10/2023
close out per elsa
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Houston, TX 77088
Louis R
Job Details: 05/10/2023
Unit being replaced
We serviced a
WHIRLPOOL RANGE
Model MGS8800FZ2
Near Houston, TX 77014
Gary L
Job Details: 05/10/2023
Ordering parts is ; ordrng 1 W11454288 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Texas City, TX 77590
miguel
Job Details: 05/10/2023
checked over unit. found bad capacitor. instaled new capacitor. unit working as designed.; used 1 W11428524 (CAPACITOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Houston, TX 77062
Osiel
Job Details: 05/10/2023
Order burner valve part order no return date
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104EBL03
Near Houston, TX 77019
anthony
Job Details: 05/10/2023
Cleared control and reset main control all ok no problems
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Tomball, TX 77375
gary
Job Details: 05/10/2023
Closing ticket
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Spring, TX 77382
donnie
Job Details: 05/10/2023
Helped KD repair built in refrigerator top door hinge
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Pearland, TX 77584
Osiel
Job Details: 05/10/2023
Waiting on Techline update from engineering for further solutions unit still sweating with and without seal
We serviced a
WHIRLPOOL VENT HOOD
Model WVU37UC0FS1
Near Houston, TX 77018
Louis R
Job Details: 05/10/2023
Fixed jammed control
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Spring, TX 77382
kayla
Job Details: 05/10/2023
DO helped repair door hinge on right hand door top right. Ran tests. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Galveston, TX 77551
miguel
Job Details: 05/10/2023
order part; ordrng 1 W11546935 (ice maker)
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS00
Near Galveston, TX 77554
miguel
Job Details: 05/10/2023
checked over unit. found bad pump. instaled new pump. unit working as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Galveston, TX 77551
miguel
Job Details: 05/10/2023
order parts; ordrng 1 W11399433 (cntrl) and 1 W11399437 (pump) and 1 W11497303 (motor) and 1 W11428524 (capacitor) and 1 W11307244 (latch)
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Galveston, TX 77550
miguel
Job Details: 05/10/2023
order part; ordrng 2 W11396792 (element)s and 2 W11396790 (element)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Galveston, TX 77550
miguel
Job Details: 05/10/2023
checked over unit. found bad diffuser. instaled new diffuser. unit working as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Spring, TX 77382
kayla
Job Details: 05/10/2023
DO helped repair door hinge on right hand door top right. Ran tests. All operations are correct.Authorization: J16WUV0EPL1.3
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Houston, TX 77018
Louis R
Job Details: 05/10/2023
Fixed burners & caps
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Tomball, TX 77375
kayla
Job Details: 05/10/2023
"THIS IS NOT A CALL BACK, THIS IS A SEPARATE ISSUE. CUSTOMER WANTS LIGHT BULB TO BE FIXED. Light will not turn off when pressing button on panel. Ordering part.; ordrng 1 W11342846 (Ctrl elec)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS
Near Katy, TX 77450
raul
Job Details: 05/10/2023
I ran dishwasher and saw water leak from float switch. I then wiggle float switch and food particle came out. After that I ran a few more times and no longer leaked.