We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/16/2024
replaced bad control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Sugar Land, TX 77479
Edwin
Job Details:
08/16/2024
Uppon arrival I diagnosed unit. Will need parts order freezer door needs replacement. ; ordrng 1 W11435360 (Freezer Door) and 1 482338 (Silicone)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Sugar Land, TX 77479
derrick
Job Details:
08/16/2024
The sound is the motor humming. Found vent outside blocked and was not allowing proper air flow. Consumer not satisfied with unit and is returning to store
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near La Marque, TX 77568
Corey
Job Details:
08/16/2024
"Receptacle miswired, advised customer to seek electrician assistance"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Katy, TX 77450
Luis
Job Details:
08/16/2024
Cancelled Per. Mr at the door
We serviced a
WHIRLPOOL OVEN
Model WEG515S0LZ3
Near Humble, TX 77396
leonard
Job Details:
08/16/2024
replaced faulty oven ignitor again for 6th time and replaced wire harness and added ground wire to bake burner per Rich at tech line.This was last attempt to fix. If any further issues with this oven not working will need to send different tech. I have done everthing possible to repair this unit!; used 1 W11524031 (IGNTR-OVEN) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Houston, TX 77062
Corey
Job Details:
08/16/2024
"Replaced severed harness, all functions normal"
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW1
Near Houston, TX 77079
jerrell
Job Details:
08/16/2024
Need to order; ordrng 1 W11531673 (White) and 1 W11585493 (Acu)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Conroe, TX 77304
james
Job Details:
08/16/2024
Checked unit and repaired loose connection at water inlet valve. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Richmond, TX 77469
Russell
Job Details:
08/16/2024
ran diag. no codes. recalibrated control. cleared sensor tube. unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Rosenberg, TX 77469
Russell
Job Details:
08/16/2024
"replaced gearcase, pulley, actuator, belt, basket , and washplate. unit tested ok."
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Richmond, TX 77469
Russell
Job Details:
08/16/2024
"unit is on a 20A GFCI breaker. advised cust that it must be on no less than a 30Amp preferably non-GFCI. builder is arguing with cust claiming that WPL says it is supposed to be a 20A breaker, and code demands a GFCI. appliance has been thouroughly examined and is opperating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Richmond, TX 77407
raul
Job Details:
08/16/2024
Will need insert tube and clamp ; ordrng 1 4387491 (Insert tube) and 1 W10861184 (Clamp)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEB6
Near Houston, TX 77345
leonard
Job Details:
08/16/2024
"replaced noisy and faulty water valve and leaky cartidge plug and checked operations. ck ok; used 1 WPW10498990 (VALVE), and 1 W11395888 (cartidge by-pass plug) from stock"
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GS0
Near Houston, TX 77345
leonard
Job Details:
08/16/2024
checked unit and gave estimate for repair. customer will call back if wants repaired. do not order parts yet; ordrng 1 WPW10545278 (drain hose) and 1 8269144A (drain hose)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS3
Near Houston, TX 77035
Jordan
Job Details:
08/16/2024
Part order for new adjusters due to rack to setting in place.; ordrng 2 WPW10546503 (Adjuster)s and 1 WPW10588164 (Left hand) and 1 WPW10588165 (Right hand) and 2 WPW10250162 (Cover)s
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, TX 77063
Jordan
Job Details:
08/16/2024
Instead new wheel (WP694089). All operations are now correct.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Conroe, TX 77303
John
Job Details:
08/16/2024
part order 3 wait due to disstance!!!!; ordrng 1 w11259006 (lid)
We serviced a
KITCHENAID COOKTOP
Model KCED606GBL01
Near Houston, TX 77345
leonard
Job Details:
08/16/2024
uninstalled unit and replaced broken cooktop and re-installed and re-taped downdraft venting and checked operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Houston, TX 77339
leonard
Job Details:
08/16/2024
replaced leaky and faulty icemaker and ran harvest and fill test. test ok; used 1 W10908391 (ICEMAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Conroe, TX 77302
John
Job Details:
08/16/2024
checked unit out unit had pinched line made unit right unit checked out
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Conroe, TX 77385
John
Job Details:
08/16/2024
checked unit out unit had to much suds cust to clean unit then unit will be correct unit chercked out
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS06
Near Spring, TX 77382
james
Job Details:
08/16/2024
Assisted Tech JP with repairUse auth K1C0DD0NL1.5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
derrick
Job Details:
08/16/2024
Replaced noisy fan motor and checked operation ok
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Houston, TX 77096
derrick
Job Details:
08/16/2024
Replaced shorted control and checked operation of unit ok. Reported roach infestation to TPSSQ
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LV5
Near Houston, TX 77339
leonard
Job Details:
08/16/2024
replaced broken burner heads and caps and checked operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Humble, TX 77346
leonard
Job Details:
08/16/2024
order parts 2wgt; ordrng 1 W11087438 (motor-evap) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Katy, TX 77493
Luis
Job Details:
08/16/2024
"The customer said unit hasn't done the noise in a while, and I can't repeat it, he also mentioned that he's not sure if it's the water facet from outside or the refrigerator because when he opens the water from outside that's when he heard the noise"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Conroe, TX 77385
John
Job Details:
08/16/2024
"part order; ordrng 1 279838 (element,heater) and 2 WP3387134 (thrmst-fix)s and 2 WP3392519 (fuse-thrml)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conroe, TX 77302
John
Job Details:
08/16/2024
changed out harness unit checked out
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Porter, TX 77365
leonard
Job Details:
08/16/2024
replaced noisy and faulty belt and ran test cycle. test ok; used 1 WPW10006384 (BELT) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AMB0
Near Houston, TX 77044
Derrick
Job Details:
08/16/2024
Replace defective pump and motor unit is OK
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Montgomery, TX 77356
John
Job Details:
08/16/2024
asited je unit checked out
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Houston, TX 77044
Derrick
Job Details:
08/16/2024
Check unit and found defective suspension rods presented customer with estimate and he is undecided
We serviced a
KITCHENAID OVEN
Model KEBK101SSS02
Near Texas City, TX 77591
donnie
Job Details:
08/16/2024
Need broil element ; ordrng 1 Wp9760774 (Broil element)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Houston, TX 77087
Corey
Job Details:
08/16/2024
Reorder drain pump; ordrng 1 W11412291 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Texas City, TX 77591
donnie
Job Details:
08/16/2024
Repaired open circuit at element. Operations are correct now
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Montgomery, TX 77356
james
Job Details:
08/16/2024
Checked unit and replaced shorted water inlet valve and rec pump. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Montgomery, TX 77356
james
Job Details:
08/16/2024
Order parts reschedule with customer; ordrng 1 W11347840 (ICE-CONTNR) and 1 WP2220458 (coupling) and 1 WPW10258544 (shaft)
We serviced a
KITCHENAID MICROWAVE
Model KCMS2055SSS1
Near Houston, TX 77079
jerrell
Job Details:
08/16/2024
Installed bracket and door switchs ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS
Near Booth, TX 77469
Russell
Job Details:
08/16/2024
replaced control unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Pearland, TX 77581
Corey
Job Details:
08/16/2024
Order harness; ordrng 1 W11580023 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pearland, TX 77581
Corey
Job Details:
08/16/2024
Unit submitted for expart
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM0
Near Bellaire, TX 77401
derrick
Job Details:
08/16/2024
Unit needs control and thermistor. Consumer to purchase new unit
We serviced a
WHIRLPOOL RANGE
Model WFG535SOLS5
Near Texas City, TX 77591
donnie
Job Details:
08/16/2024
Replaced burner caps on burners
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Katy, TX 77493
martin
Job Details:
08/16/2024
Customer canceled at door
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5530AAS
Near League City, TX 77573
chris
Job Details:
08/16/2024
Found faulty switch module part order ; ordrng 1 W10851619 (Switch Module)
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW11
Near Houston, TX 77077
Jordan
Job Details:
08/16/2024
Part order for freezer and fridge doors do gaskets not sealing.; ordrng 1 LW10680726 (Fridge door) and 1 LW10680729 (Freezer door)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77083
Jordan
Job Details:
08/16/2024
"Installed new console (W11662366), and control (W11513246). Unit now operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Houston, TX 77082
Jordan
Job Details:
08/16/2024
"Installed new control, thermistor and motor fan. All operations are now correct."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Houston, TX 77035
Jordan
Job Details:
08/16/2024
Installed new lower harness (W11643701). Unit now operating properly.
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ5
Near Cypress, TX 77433
Sarom
Job Details:
08/15/2024
Need to reschedule to talk to tech. support. Can not reach or get a hold to tech. support while tech was at customer home. ; saved tckt
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW08
Near Cypress, TX 77433
Sarom
Job Details:
08/15/2024
W11442541 Control Assembly Customer approved for 261.39; ordrng 1 W11442541 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ed5vhexvb01
Near Cypress, TX 77433
Sarom
Job Details:
08/15/2024
reconnected ice maker
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near Cypress, TX 77433
Sarom
Job Details:
08/15/2024
Aligned the burner head
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Magnolia, TX 77354
Joshua
Job Details:
08/15/2024
"Ran diagnostic, corrected issue with damaged fused. All unit functions now checked ok. W1c02a0nl2."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hockley, TX 77447
gary
Job Details:
08/15/2024
"Ran diagnostics, pressurized system with nitrogen. Documented findings with tech line. SR-7739720793 unit up for review"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, TX 77354
Joshua
Job Details:
08/15/2024
Ran diagnostic ordering replacement Valve and ignite ignite ; ordrng 1 W11590251 (Oven valve) and 1 W11590294 (Ignite)
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Magnolia, TX 77354
Joshua
Job Details:
08/15/2024
Replaced both blowers and control. All unit functions now checked ok 7739717919. JA j1bzzq1dl2
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Houston, TX 77075
Corey
Job Details:
08/15/2024
"Replaced warped basket stop, all functions normal"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77087
Corey
Job Details:
08/15/2024
Order control board and harness; ordrng 1 W11513246 (Control board) and 1 W11643701 (Harness)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Houston, TX 77034
Corey
Job Details:
08/15/2024
"Replaced warped basket, all functions normal"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Houston, TX 77062
Corey
Job Details:
08/15/2024
"Replaced shorted igniter, all functions normal"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Baytown, TX 77520
ricky
Job Details:
08/15/2024
found and replaced stalled pump
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Baytown, TX 77520
ricky
Job Details:
08/15/2024
need hinges; ordrng 1 w11128305 and 1 w11128306
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Magnolia, TX 77355
gary
Job Details:
08/15/2024
"Ran diagnostics replaced complete manifold, will also need replacement knobs; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Magnolia, TX 77354
gary
Job Details:
08/15/2024
"Ran diagnostics, replaced complete harness and drain pump in unit. All functions checked ok at this time"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Magnolia, TX 77355
Joshua
Job Details:
08/15/2024
Replaced lightswutch and main control. Unable to get fan running reporting issue with tech kine in AM ; O-emld tckt
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS3
Near Houston, TX 77020
Derrick
Job Details:
08/15/2024
Order parts ; ordrng 1 W11256462 (Diode) and 1 W10850446 (Capacitor) and 1 W10754299 (Magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Crosby, TX 77532
ricky
Job Details:
08/15/2024
found and replaced warped door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PZ01
Near Houston, TX 77036
Jordan
Job Details:
08/15/2024
Will return tomorrow to finish calling tech line.; saved tckt
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ10
Near Houston, TX 77042
Jordan
Job Details:
08/15/2024
"Part order for fan motor(WP2315549), and blade (WP2169142) due to loud noises.; ordrng 1 WP2315549 (Motor) and 1 WP2169142 (Blade)"
We serviced a
WHIRLPOOL RANGE
Model MER6600FZ6
Near Houston, TX 77051
Derrick
Job Details:
08/15/2024
Order parts ; ordrng 1 W10245259 (Block) and 1 W11602268 (Control)
We serviced a
WHIRLPOOL OVEN
Model WEE515S0LS2
Near Houston, TX 77020
Derrick
Job Details:
08/15/2024
Check unit to find unit has a defective console. The council button will not let you go into diagnosis or cancel any cycles. If starting oven technician reported all findings to Whirlpool safety and spoke with Samantha who said that theyre going to create another ticket so that technician can order parts needed for repairs Unit is OK
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Katy, TX 77449
Luis
Job Details:
08/15/2024
"Checked unit and now the gearcase shaft is crossed threaded, I also documented with tech line File#. 7739720967; ordrng 1 W11454372 (Gearcase) and 1 W11397111 (Washplate) and 1 W11223765 (Screw)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Katy, TX 77493
Luis
Job Details:
08/15/2024
"Checked unit and float switch was stuck and no water coming to unit, I fixed it and it worked fine, also unit is infested with roaches"
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Houston, TX 77030
derrick
Job Details:
08/15/2024
Waiting on party to arrive; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Houston, TX 77098
derrick
Job Details:
08/15/2024
Do not Order inlet valve until approved; ordrng 1 WPW10341320 (Inlet valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77085
derrick
Job Details:
08/15/2024
Schedule when part is received; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Houston, TX 77005
derrick
Job Details:
08/15/2024
Do not order approved by consumer; ordrng 1 WPW10605427 (95.95)
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS20
Near Brookshire, TX 77423
martin
Job Details:
08/15/2024
Per customer Unit is working properly and has been for the past couple days He will call back if issue continues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fresno, TX 77545
roosevelt
Job Details:
08/15/2024
found that coupling was brokne; ordrng 1 WP2220458 (coupling) and 1 W10852956 (spring)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Fresno, TX 77545
roosevelt
Job Details:
08/15/2024
Check and remove obstruction from blower motor and function worked dl auth# is w1bzwh0nl2
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Arcola, TX 77545
roosevelt
Job Details:
08/15/2024
replaced parts and lights worked
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
martin
Job Details:
08/15/2024
"Replaced control boardTested wire harness,drain pump and lid lock for proper ohms and ALL are within WP specifications Calibrated machine and retested Unit is working as designed"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Katy, TX 77493
Luis
Job Details:
08/15/2024
"I replaced the magnetron, diode, capacitor and transformer, unit started working fine Double labor Aut #. W1C0470NL2"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Katy, TX 77493
Luis
Job Details:
08/15/2024
Checked unit and the customer said the turntable was acting up but is being working fine for more than two weeks already unit checked ok at the moment
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Katy, TX 77493
Luis
Job Details:
08/15/2024
Replaced console and unit started working fine
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Houston, TX 77056
jerrell
Job Details:
08/15/2024
7:45-8 mins for full frost pattern 4.5 degreesJeremy 5 mins 1.5 amps see within range 7739718093.Tech to call to check up on status on how the ice machine is running.; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77007
Damarcus
Job Details:
08/15/2024
Working fine now
We serviced a
JENN-AIR RANGE
Model JDS1750ML0
Near Houston, TX 77008
Damarcus
Job Details:
08/15/2024
Found bad sensor replace same part
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Houston, TX 77007
Damarcus
Job Details:
08/15/2024
Order part and reschedule ; ordrng 1 WPW10594329 (Control)
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ18
Near Conroe, TX 77304
james
Job Details:
08/15/2024
Checked unit and replaced noisy water valve. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Katy, TX 77493
Luis
Job Details:
08/15/2024
Replaced the ice maker kit and unit checked ok
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Katy, TX 77449
Luis
Job Details:
08/15/2024
Checked unit and it was disassembled and customer said her husband did it to take the error codes from the cntrl and she show me pictures of the codes F7E4 and F6E3 i put the unit in diagnostic and find out the cntrls are not working also the stator clutch and slider. Customer is going to look at the estimate and will let us know ; ordrng 1 W11419171 (Control) and 1 W11478526 (Panel) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW10
Near La Marque, TX 77568
donnie
Job Details:
08/15/2024
Need ice door and auger motor ; ordrng 1 W11678834 (Ice door) and 1 W11671282 (Auger motor) and 1 W10169511 (Yoke)
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Montgomery, TX 77356
james
Job Details:
08/15/2024
Order parts reschedule with customer2wgt; ordrng 1 W11542868 (PUMP)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77079
jerrell
Job Details:
08/15/2024
"Replaced thermal fuse and element ran test all operations normal. Also found that the customer outlet for the power supply will need to be fixed or replace by a licensed electrician customer is not receiving all the voltage for the unit to function properly.; used 1 WP3387134 (Thrmst fix), and 1 279838 (Element) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Houston, TX 77041
jerrell
Job Details:
08/15/2024
Adjusted bake igniter ran test all operations normal. Also instructed customer to not over stock the warming drawer with pots and pans because it will get to close to the igniter connections and cause the spark not to make it to the gas burner.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ1
Near Grangerland, TX 77302
John
Job Details:
08/15/2024
checked unit out changed out fuse and fixed harness unit checked out dl number w1bzxw0nl2 talked with nancy; used 2 W11707984 (FUSE) from stock