We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ1
Near Magnolia, TX 77355
gary
Job Details: 08/03/2022
"Ran diagnostics, ordering complete cooktop damaged interfering with burners ; ordrng 1 W11121761 (Cooktop)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Cypress, TX 77433
kayla
Job Details: 08/03/2022
DO helped uninstall unit to replace parts. Ran tests. All operations are correct. Reinstalled unit.Authorization: K13RH50ML2
We serviced a
UNKNOWN VENT HOOD
Model UVL6036JSS2
Near Pinehurst, TX 77362
gary
Job Details: 08/03/2022
"Ran diagnostics, adjusted switch, all functions checked ok. Unit working as designed ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cypress, TX 77433
kayla
Job Details: 08/03/2022
Replaced part for recall. All operations are correct.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near The Woodlands, TX 77375
gary
Job Details: 08/03/2022
"Replaced main control assembly, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Houston, TX 77055
jerrell
Job Details: 08/03/2022
Need to order; ordrng 1 W11546609 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Cypress, TX 77433
donnie
Job Details: 08/03/2022
Helped KD repair refrigerator
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Cypress, TX 77433
donnie
Job Details: 08/03/2022
Helped KD repair wall oven/microwave
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Cypress, TX 77429
donnie
Job Details: 08/03/2022
Helped KD repair ref
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS04
Near Houston, TX 77056
anthony
Job Details: 08/03/2022
Replaced leaky evaporator all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS01
Near Houston, TX 77006
ben
Job Details: 08/03/2022
order part; ordrng 1 w11366500 (tube)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Friendswood, TX 77546
johnny
Job Details: 08/03/2022
Unit works great
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Houston, TX 77004
ben
Job Details: 08/03/2022
checked unit adjusted the drain hose and checked operation
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Houston, TX 77004
ben
Job Details: 08/03/2022
order part; ordrng 1 W10894098 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77004
ben
Job Details: 08/03/2022
checked unit removed the ice from the fill tube and checked operation
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS1
Near Houston, TX 77004
ben
Job Details: 08/03/2022
checked unit reconnected the ribbon connector to the ui and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77055
jerrell
Job Details: 08/03/2022
Installed listed parts all test normal.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77429
kayla
Job Details: 08/03/2022
Replaced part for recall. All operations are correct.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Houston, TX 77079
jerrell
Job Details: 08/03/2022
Installed ui and control all test normal.
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRB03
Near Houston, TX 77045
roosevelt
Job Details: 08/03/2022
checked and put spring back on housing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77053
roosevelt
Job Details: 08/03/2022
checked and unit is making ice but not fast enough for customer if customer calls bad order icemaker w11546935
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Cypress, TX 77429
kayla
Job Details: 08/03/2022
Replaced part. All operations are correct. Customer to monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Huffman, TX 77336
leonard
Job Details: 08/03/2022
replaced faulty icemaker and ran test cycle. test ok; used 1 W11483245 (icemaker) from stock
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS
Near Katy, TX 77493
raul
Job Details: 08/03/2022
Assisted MY
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Richmond, TX 77406
raul
Job Details: 08/03/2022
Assisted mY
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS1
Near Houston, TX 77024
anthony
Job Details: 08/03/2022
Needs parts; ordrng 1 W11034363 (Control)
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW0
Near Houston, TX 77027
anthony
Job Details: 08/03/2022
1607 needs parts ; ordrng 1 W10883783 (Gearcase) and 1 W10906604 (Pump) and 1 W10882132 (Tub)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Bellaire, TX 77401
anthony
Job Details: 08/03/2022
Unit needs sealed system repair parts are covered but labor isnt. Labor to repair unit is 1600 dollars. Changing evaporator and compressor also installing dye drier and recharging system customer to call back if they want unit repaired
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77096
anthony
Job Details: 08/03/2022
Replaced heating element per service pointer all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bellaire, TX 77401
ben
Job Details: 08/03/2022
replacer the heating element; used 1 W11537778 (HEATER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bellaire, TX 77401
ben
Job Details: 08/03/2022
replaced the heating element; used 1 W11537778 (HEATER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS03
Near Bellaire, TX 77401
ben
Job Details: 08/03/2022
checked unit cycled the ice maker twice the unit checked ok
We serviced a
KITCHEN AID COOKTOP
Model KCGC506JSS
Near Friendswood, TX 77546
johnny
Job Details: 08/03/2022
Found damaged trimming part order no return date ; ordrng 1 W11047750 (Left trim) and 1 W11047752 (Right trim)
We serviced a
WHIRLPOOL KITCHEN
Model WRS588FIHZ04
Near Katy, TX 77494
martin
Job Details: 08/03/2022
Replaced bin
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Richmond, TX 77406
martin
Job Details: 08/03/2022
Replaced parts list
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Hockley, TX 77447
gary
Job Details: 08/03/2022
"Ran diagnostics, adjusted leveling and customer advised on proper loads. Removed error codes from memory. Customer to monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hockley, TX 77447
gary
Job Details: 08/03/2022
"Ran diagnostics, replaced heating element per Special Project S17304 all functions checked ok at this time ; used 1 W11537778 (Heater) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Hockley, TX 77447
gary
Job Details: 08/03/2022
"Ran diagnostics, adjusted issue with water coming into unit. And reset controls all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Missouri City, TX 77459
roosevelt
Job Details: 08/03/2022
bad control; ordrng 1 w10906426 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Missouri City, TX 77459
roosevelt
Job Details: 08/03/2022
replaced all 12 modules and dl auth# is k13r2n0sl2
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC3
Near Missouri City, TX 77459
roosevelt
Job Details: 08/03/2022
called tech line and spoke with steve and was advised that washer is working as designed and that customer should not just put 1throw rug into unit sr# is 7734262832
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Fresno, TX 77545
roosevelt
Job Details: 08/03/2022
checked and found that customer vents are blocked up and has no airflow.... customer will to clean vent and dryer is heating
We serviced a
JENNAIR OVEN
Model JJW9330DDS
Near Houston, TX 77064
Gary L
Job Details: 08/03/2022
"Found faulty control board display, order parts ; ordrng 1 5765M48960 (Display board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Houston, TX 77055
jerrell
Job Details: 08/03/2022
Need to order ; ordrng 1 W11546609 (CONTRL-BOX) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Tomball, TX 77375
kayla
Job Details: 08/03/2022
Found vent attachment pushed against wall and dryer causing no air flow. Dryer too hot and turns off. Explained to customer about moving the dryer one foot away from the wall for the attachment to fit. Customer does not believe that they need to do this and does not believe a word I say. Customer demands I order a new vent attachment and install it. I explained to customer that we are not responsible for buying vents and installing vents.. we only repair appliances. Removed vent attachment from dryer and all operations are correct now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Tomball, TX 77375
kayla
Job Details: 08/03/2022
Ran diagnostics and found no errors at this time. Could not duplicate issue. All operations are correct.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Tomball, TX 77375
gary
Job Details: 08/03/2022
Quoting customer for capacitor 138.18 and main control294.04. Pending further action
We serviced a
JENNAIR COOKTOP
Model JGCP436HL00
Near Porter, TX 77365
gary
Job Details: 08/03/2022
"Ran diagnostics, adjusted burner caps and customer advised on unit functions. Checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Houston, TX 77072
raul
Job Details: 08/03/2022
Will need suspension rods; ordrng 1 W11400156 (Suspension rods)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77055
jerrell
Job Details: 08/03/2022
Replaced terminal ran test all operations normal.; ordrng 1 279318 (TERMINAL)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Fulshear, TX 77441
martin
Job Details: 08/03/2022
Customer complaintWanted to ensure dryer was venting out properly. Checked n working as intended at this time.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Humble, TX 77346
leonard
Job Details: 08/03/2022
repaired broken red wire at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near La Porte, TX 77571
Allen
Job Details: 08/03/2022
Completing for diag fee only unit pexed
We serviced a
IKEA RANGE
Model IES360GW0
Near Galveston, TX 77550
miguel
Job Details: 08/03/2022
order parts; ordrng 1 W11536795 (cntrl)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77407
raul
Job Details: 08/03/2022
Replaced thermal cut off; used 1 W10900067 (Thermal cut off) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77089
johnny
Job Details: 08/03/2022
Order control and thermistor ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Brookshire, TX 77423
martin
Job Details: 08/03/2022
Customer complaint is that fridge not getting cold. Noticed Mrs. has top shelf packed and not allowing proper airflow. Advised customer to to adjust shelf to allow air to pass freely and to allow 24 hrs for fridge to reach change of temperature
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL02
Near Pinehurst, TX 77362
gary
Job Details: 08/03/2022
"Replaced controls, blower, inverter, filter and magnetron assembly. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Huffman, TX 77336
leonard
Job Details: 08/03/2022
adjusted simmer flames on rt. and left front burners and checked all other operations. ck ok
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204GPS
Near Houston, TX 77024
anthony
Job Details: 08/03/2022
Repaired and inner door issue not allowing door to close evenly all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near Cypress, TX 77433
kayla
Job Details: 08/03/2022
Returning part. Unit was replaced. Service no longer needed. Close out.
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW2
Near Galveston, TX 77554
miguel
Job Details: 08/03/2022
order part; ordrng 1 W11322884 (cntrl) and 1 W11316246 (pressure switch) and 1 W11456953 (pressure switch hose)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Galveston, TX 77554
miguel
Job Details: 08/03/2022
checked over unit. found furner caps out of place. reinstaled burner caps. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Galveston, TX 77550
miguel
Job Details: 08/03/2022
order parts; ordrng 1 W10721967
We serviced a
IKEA M/W OTR
Model IMH160FW2
Near Galveston, TX 77550
miguel
Job Details: 08/03/2022
checked over unit. reset cntrl. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRV22FVWH00
Near Galveston, TX 77554
miguel
Job Details: 08/03/2022
checked over unit. fund bad sart device. instaled new start device. unit orking as designed.; used 1 WPW10448874 (STARTDEV) from stock
We serviced a
WHIRLPOOL WASHER
Model WGD5010LW0
Near League City, TX 77573
Gary L
Job Details: 08/03/2022
"Found faulty capacitor, replaced capacitor, unit is now working as intended ; used 1 W11395618 (Capacitor) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Texas City, TX 77590
Gary L
Job Details: 08/03/2022
Found at faulty connection at terminal Block properly reinstalled terminal block unit is now working as intended
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Conroe, TX 77385
james
Job Details: 08/03/2022
Order part reschedule with customer2wgt; ordrng 1 W11167902 (cover-evap) and 1 W11332011 (CNTRL-ELEC)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Montgomery, TX 77356
james
Job Details: 08/03/2022
Checked unit and replaced all 12 LED modules per Technical Service Pointer #: W11606409 Rev D
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Humble, TX 77396
leonard
Job Details: 08/03/2022
checked unit and found faulty suspenssion. gave estimate for repair. customer will call back if wants to repair. do not order parts yet; ordrng 1 W10780048 (suspension)
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near League City, TX 77573
miguel
Job Details: 08/03/2022
checked over unit. found unit not getting 240 vac at wall outet. cust will call electrition.
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Pearland, TX 77584
johnny
Job Details: 08/03/2022
"Found faulty fuse replaced fuse unit is working as intended no issues found at this time ; used 1 279973 (Cut off), and 1 W10693363 (Fuse) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Pearland, TX 77584
johnny
Job Details: 08/03/2022
Found faulty water valve replaced valve unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Humble, TX 77346
leonard
Job Details: 08/03/2022
checked unit and gave estimate for repair.customer will call back if wants repaired. do not order parts yet; ordrng 1 W11454741 (gearcase) and 1 W10721967 (drive pulley) and 1 WP3951632 (agitator) and 1 W11222849 (valve)
We serviced a
WHIRLPOOL DRYER
Model MEDB955FC1
Near Humble, TX 77396
leonard
Job Details: 08/03/2022
checked unit and found faulty motor and pulley and blower.customer will call bvack if wants repaired. don't order parts yet.; ordrng 1 W11448775 (motor) and 1 WP697772 (blower wheel) and 1 W10837240 (idler pulley)
We serviced a
KITCHEN AID RANGE
Model KCGC506JSS00
Near Conroe, TX 77304
james
Job Details: 08/03/2022
Order part reschedule with customer; ordrng 1 W11344539 (BURNR-HEAD)
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Houston, TX 77339
leonard
Job Details: 08/03/2022
order door 2man 2wgt with Donnie; ordrng 1 LW10752121 (dor-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, TX 77339
leonard
Job Details: 08/03/2022
"order parts 2man 4wgt with Donnie need R600a kit; ordrng 1 W11370574 (compressor) and 1 W11504419 (coupling) and 1 W11504420 (coupling) and 1 W11490399 (drier) and 1 W11506623 (coupling) and 1 W11504448 (coupling) and 1 TJ90SF8404 (fitting) and 1 W11368877 (evaporator) and 1 W11504449 (coupling) and 1 W11225184 (tube), used 1 TJ90SF8404 (ACCESS FITTING) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS
Near La Marque, TX 77568
Gary L
Job Details: 08/03/2022
Check broil element element home OK within specs check temperatures during normal operating temperatures unit is working as intended unit is calibrated to normal temperatures inform customer unit is now working as intended call us if they have any issues found lose connection German oclock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near League City, TX 77573
Gary L
Job Details: 08/03/2022
"Found faulty doors not sealing properly, customers will try to return unit. If the customers calls back please see notes"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Houston, TX 77059
Gary L
Job Details: 08/03/2022
"Found faulty door gasket finished on door, customers will call back please see notes"
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW
Near Houston, TX 77059
Gary L
Job Details: 08/03/2022
"Found faulty articles from blower hub assembly unit is now working as intended, informed customers to have vent cleared or cleared regularly to prevent any other"
We serviced a
JENNAIR OVEN
Model JJW9330DDS
Near Houston, TX 77064
Gary L
Job Details: 08/03/2022
"Found faulty control board display, order parts ; ordrng 1 5765M48960 (Display board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Montgomery, TX 77356
james
Job Details: 08/03/2022
Checked unit and repaired broken yellow wire on door side of harness at icemaker. Unit cycled and filled with water. Unit checks ok.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS2
Near Houston, TX 77056
jerrell
Job Details: 08/03/2022
Reinstalled cover all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77056
anthony
Job Details: 08/03/2022
Fixed stuck bail arm assembly but the ice bucket is damaged and customer will need to call whirlpool and have them send a new bucket whirlpools number is 1800-253-1301
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Humble, TX 77346
leonard
Job Details: 08/03/2022
order part; ordrng 1 W11528249 (control board)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Houston, TX 77072
raul
Job Details: 08/03/2022
"Replaced control board, console, rotor, motor, stator motor, and clutch"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Booth, TX 77469
raul
Job Details: 08/03/2022
Replaced microwave door and nameplate
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Tomball, TX 77375
kayla
Job Details: 08/03/2022
Drained all water. Cleaned drain lines. Replaced part. Cleaned inner basket. Ran a clean load. Advised customer to clean further since it is the customer who damaged the drain and tub with washing torn up rugs that tore into pieces and used excessive detergent. Attached all photos of repair and cleaning. CUSTOMER IS AWARE THEY ARE RESPONSIBLE TO CLEAN THE WASHER AND TO NOT WASH RUGS AND LARGE OR DAMAGED ITEMS IN WASHER. CUSTOMER IS AWARE THEY WILL PAY OUT OF POKCET IF THIS HAPPENS AGAIN.
We serviced a
WHIRLPOOL COOK TOP
Model WCG55US0HS
Near Fulshear, TX 77441
martin
Job Details: 08/03/2022
Replaced caps
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fulshear, TX 77441
martin
Job Details: 08/03/2022
Inspected washer n found COLD water valve turned off. Turned back ON and tested. Working as intended now.
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model WUB35X24HZ02
Near Katy, TX 77494
martin
Job Details: 08/03/2022
Inspected unit and found unit already at lowest height adjustment and still hitting on countertop. Installer tried to hide the underline issue by removing 2 screws just enough to force unit to close. Once new home owner used for 1st time. Door hiinge came loose. Advised customer to get installer to come back and or have the countertop shaved down enough to clear proper installation. Uploaded pictures.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Sugar Land, TX 77479
roosevelt
Job Details: 08/03/2022
checked and removed plastic from back and all opperation ok
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA12
Near Sugar Land, TX 77479
roosevelt
Job Details: 08/03/2022
checked and cleared drain pump and all function worked and drianed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Missouri City, TX 77459
roosevelt
Job Details: 08/03/2022
bad harness broken wire inside that was smoking and dl auth# is w13r7m0nl2; ordrng 1 w10903238 (harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77095
kayla
Job Details: 08/03/2022
All operations are correct. Could not duplicate issue. Spoke to Andy techline.. SR# 7734266530
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKW0
Near Missouri City, TX 77459
roosevelt
Job Details: 08/03/2022
checked and unit has a lates version of heater in it already
We serviced a
WHIRLPOOL MIRCOWAVE
Model wOC75EC0HV04
Near Katy, TX 77494
martin
Job Details: 08/03/2022
Replaced handle