We serviced a
JENNAIR WALLOVEN
Model JJW2830IL01
Near Cypress, Texas 77433
Josue
Job Details:
04/01/2022
Helped DO uninstall unit to replace parts. Reinstalled unit. Ran diagnostics. All ops correct.
We serviced a
WHIRLPOOL COOKTOP
Model W5CG3024XS01
Near Missouri City, Texas 77459
roosevelt
Job Details:
04/01/2022
"defective harness needs to order new 1; ordrng 1 WPW10256071 (harns-wire), used 1 WPW10286646 (HARNESS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Grangerland, Texas 77302
james
Job Details:
04/01/2022
"Checked unit and replaced shorted control board, evaporator harness and thermistor. Unit checks ok."
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508HPS0
Near Houston, Texas 77005
angel
Job Details:
04/01/2022
Reset control and tested unit all ok no problems
We serviced a
[UIS # 374051] DISHWASHER
Model JDB1105AWS
Near Houston, Texas 77007
Clayton
Job Details:
04/01/2022
checked unit the customer will run cleaner through the unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, Texas 77345
Louis R
Job Details:
04/01/2022
not cooling. replaced evaporators and compresser. then found unrepairable leak on suction line in freezer. LV confirmed with techline.auth# K129C70NL2
We serviced a
MAYTAG WASHER
Model MVWC700VW1
Near Houston, Texas 77027
Clayton
Job Details:
04/01/2022
checked unit found the gearcase noisey the customer declined the repair
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near West University Place, Texas 77005
angel
Job Details:
04/01/2022
Tested unit and recalibrated could not find water leak at this time customer to monitor unit and call back if problem returns
We serviced a
KITCHEN AID OVEN
Model KDRS463VSS03
Near Houston, Texas 77036
angel
Job Details:
04/01/2022
Adjusted door to close properly all ok no problems
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Houston, Texas 77036
angel
Job Details:
04/01/2022
Recalibrated unit and retested unit. Filled unit with water and water level is okay
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, Texas 77345
leonard
Job Details:
04/01/2022
assisted Ken
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Sugar Land, Texas 77479
derrick
Job Details:
04/01/2022
Order parts; ordrng 1 W11185701 (Gear case) and 1 W10905022 (Clutch) and 1 W10905025 (Slider)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Missouri City, Texas 77459
derrick
Job Details:
04/01/2022
Consumer air gap clogged and needs to be replaced. Operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Missouri City, Texas 77459
roosevelt
Job Details:
04/01/2022
checkec and water was off turned on and all function ok
We serviced a
KITCHEN AID OVEN
Model KEBS207SSS
Near Missouri City, Texas 77459
roosevelt
Job Details:
04/01/2022
bad element; ordrng 1 WP9760774 (elmnt-brol)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS0
Near Sugar Land, Texas 77478
roosevelt
Job Details:
04/01/2022
replaced bad damper
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Sugar Land, Texas 77479
derrick
Job Details:
04/01/2022
Replaced control and checked operation of unit ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Cypress, Texas 77433
Josue
Job Details:
04/01/2022
Replaced part. Rebooted unit. Ran diagnostics. All operations are correct. Mrs paid balance 190.60 with Cc authorization #
We serviced a
MAYTAG DRYER
Model MGD8630HC0
Near Houston, Texas 77063
Clayton
Job Details:
04/01/2022
replaced the door hinge
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Sugar Land, Texas 77479
roosevelt
Job Details:
04/01/2022
ajusted bottom cover or pan on refrigerator
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Sugar Land, Texas 77498
roosevelt
Job Details:
04/01/2022
bad evap. harness and customer will needs to defrost unit 24 hrs before i return for repaires; ordrng 1 W11033168 (harns-wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Spring, Texas 77388
Josue
Job Details:
04/01/2022
Needs sealed system repair. Mrs refused estimate and will purchase new. Mrs paid service fee 140.67 with check # 597
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Spring, Texas 77373
Josue
Job Details:
04/01/2022
Replaced part for recall.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Shenandoah, Texas 77385
james
Job Details:
04/01/2022
Checked unit and adjusted and added shim to top unit cover. Cover was dragging on hinge and making the squealing noise . Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near Seabrook, Texas 77586
Osiel
Job Details:
04/01/2022
Found unit not going into defrost part order no return date ; ordrng 1 Wireharness (W10637660)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near La Marque, Texas 77568
Osiel
Job Details:
04/01/2022
Found faulty water valve related valve unit is working as intended no issues found at this time ; used 1 W10869800 (Water valve) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Pearland, Texas 77584
Osiel
Job Details:
04/01/2022
Found faulty rails replaced rails unit is working as intended no issues found at this time
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Fulshear, Texas 77441
raul
Job Details:
04/01/2022
Assisted My; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Houston, Texas 77027
Clayton
Job Details:
04/01/2022
checked unit ran a test cycle the element is cycling on and off by the tstats the unit checked ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77024
angel
Job Details:
04/01/2022
Reset control and retested unit all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM
Near Richmond, Texas 77407
raul
Job Details:
04/01/2022
Replaced fridge door and nameplate
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Sugar Land, Texas 77479
roosevelt
Job Details:
04/01/2022
customer has a cosmetic issue all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Houston, Texas 77008
Clayton
Job Details:
04/01/2022
checked unit adjusted the fill tube to the ice maker
We serviced a
AMANA DRYER
Model NED4655EW1
Near Spring, Texas 77389
Josue
Job Details:
04/01/2022
"CUSTOMER AT FAULT DUE TO NOT MAINTAINING THE LINT AFTER EVERY LOAD. MAINTENANCE AND MANAGEMENT NOTIFIED TO ADVISE CUSTOMER WE WILL NOT BE SERVICING IT AGAIN IF THIS ISSUE CONTINUES WITH LINT. UILD UP IN LINT CATCHER, BLOWER WHEEL, BULK HEAD... ONLY FIRST REPLACEMENT IN WARRANTY. REPLACED ELEMENT AND THERMOSTAT CUT OFF. ALL OPERATIONS ARE CORRECT NOW.; used 1 279816 (Cut off thermal), and 1 279838 (Element) from stock"
We serviced a
WHIRLPOOL OVEN
Model SB130PER0
Near Houston, Texas 77083
raul
Job Details:
04/01/2022
Customer had a notice from center point that they had a gas leak. Parts are discontinued
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Pearland, Texas 77584
Osiel
Job Details:
04/01/2022
7733329850Customer complaining about noise from unit advised customer noises are normal due to functionality of unit advised Tech Line unit is working as intended
We serviced a
WHIRLPOOL OVEN
Model n/a
Near Spring, Texas 77382
Josue
Job Details:
04/01/2022
"Needs new thermistor and sensor.. may need new ctrl board but the electronics are discontinued. Estimate 549.86 for other parts, labor, and service fee. Mr paid service fee 140.67 with Cc authorization # 24165P"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Houston, Texas 77083
raul
Job Details:
04/01/2022
Upon arrival the unit was working fine. I inspected for any water leaks and didnt find any.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Pearland, Texas 77584
Osiel
Job Details:
04/01/2022
Found faulty wire harness replaced harness unit is working as intended no issues found at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Spring, Texas 77382
Josue
Job Details:
04/01/2022
Compressor humms all sounds normal. All operations are correct.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Spring, Texas 77382
Josue
Job Details:
04/01/2022
Trip and diagnose covered. Needs new element. Mr refused estimate since he has home warranty. Estimate 144.34 for part and labor
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Richmond, Texas 77469
raul
Job Details:
04/01/2022
I ran a diagnostic and didnt find any error codes. Customer explained to me that she open the door and when she closed it; the dishwasher never started again. I explained to customer that when door is open she will need to press start again.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Cypress, Texas 77429
donnie
Job Details:
04/01/2022
"Replaced fm valve assy,control board and all three igniters"
We serviced a
WHIRLPOOL LAUNDRY
Model MVWC565FW2
Near Tomball, Texas 77377
gary
Job Details:
04/01/2022
Ran diagnostics ordering complete new control and drain pump ; ordrng 1 W11399433 (Control) and 1 W11399437 (Pump)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Fulshear, Texas 77441
martin
Job Details:
04/01/2022
Arrived to customer home and reinstalled oven to begin replacing MW control board. The control board was not the correct one. Will have office send to product research and order correct one ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Houston, Texas 77094
jerrell
Job Details:
04/01/2022
Need to order ; ordrng 1 W11130444 (Ice maker) and 1 W10341320 (Valve) and 1 W10498992 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Richmond, Texas 77406
martin
Job Details:
04/01/2022
REPLACED FREEZER DOOR AND ICE CONTAINER
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Houston, Texas 77057
angel
Job Details:
04/01/2022
Adjusted rear panel and tested. there is a noise coming from the liner from refrigerant flowing but this is normal and there isnt anything that can be done customer calling to see if they will offer a replacement
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Houston, Texas 77096
angel
Job Details:
04/01/2022
Replaced faulty led assembly all ok no problems
We serviced a
WHIRLPOOL WASHER
Model CAE2795F01
Near Pearland, Texas 77581
Osiel
Job Details:
04/01/2022
Found faulty control and broken latch replaced parts unit is working as intended no issues found at this time
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Magnolia, Texas 77354
gary
Job Details:
04/01/2022
"Ran diagnostics, customer advised on issue with length of vent in home unit checked ok at this time"
We serviced a
JENNAIR WALLOVEN
Model JJW2830IL01
Near Cypress, Texas 77433
donnie
Job Details:
04/01/2022
"Pulled double wall oven, replaced both cool down blowers. Operations are correct now"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC
Near Magnolia, Texas 77354
gary
Job Details:
04/01/2022
Call canceled at door unit was exchanged
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204GPS
Near Houston, Texas 77024
angel
Job Details:
04/01/2022
Needs parts; ordrng 1 W11124384 (Pump) and 1 W11305303 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBL306ESS01
Near Magnolia, Texas 77354
gary
Job Details:
04/01/2022
Ran diagnostics replaced different light module from previous call attempted to get authorization from Patricia at tpss but was denied.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Sugar Land, Texas 77478
derrick
Job Details:
04/01/2022
Replaced broken water tube to ice maker and checked ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Houston, Texas 77077
jerrell
Job Details:
04/01/2022
Found that the customer do not have proper voltage to the dryer and the customer will need to contact maintenance to correct plug voltage.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, Texas 77019
Clayton
Job Details:
04/01/2022
order parts; ordrng 1 w11558182 (control) and 1 w11546681 (harness) and 1 W10384183 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB03
Near Porter, Texas 77365
leonard
Job Details:
04/01/2022
re-installed loose refrigerator door hanle and tightened loose set screws. ck ok
We serviced a
WHIRLPOOL DRYER
Model MEDP575GW0
Near Houston, Texas 77035
derrick
Job Details:
04/01/2022
Replaced bad motor and blower and checked operation of unit ok
We serviced a
KITCHENAID VENTHOODS
Model KVUB606DSS4
Near Katy, Texas 77494
martin
Job Details:
04/01/2022
REPLACED VENT HOOD MOTOR
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Katy, Texas 77493
martin
Job Details:
04/01/2022
Replaced housing and pipe. Tightened all screws that could potentially make noise. Ran machine and working as intended. To me does not make noise to warranty any further repairs. NOTE: CUSTOMER STILL NOT SATISFIED Called whirlpool to document. SR# 7733327692
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Katy, Texas 77450
martin
Job Details:
04/01/2022
PER CUSTOMER JUST DROP OFF INSIDE MAIL BOX
We serviced a
KITCHEN AID ICEMAKER
Model n/a
Near Houston, Texas 77055
jerrell
Job Details:
04/01/2022
Ice machine service cleaning.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, Texas 77082
martin
Job Details:
04/01/2022
Needs recirculating pump with sensor and drain pump ; ordrng 1 W10825875 (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Magnolia, Texas 77355
gary
Job Details:
04/01/2022
Ran diagnostics adjusted dispenser motor shaft properly into place all functions checked ok customer advised on monitoring ice being dispensed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Magnolia, Texas 77355
gary
Job Details:
04/01/2022
Ran diagnostics ordering new chute and cupling assembly for ice container ; ordrng 1 Wp2220458 (Coupling) and 1 Wpw10293212 (Chute) and 1 Wp2198628seal
We serviced a
AMANA FREEZER
Model ASI2575GRS08
Near The Woodlands, Texas 77375
gary
Job Details:
04/01/2022
Ran diagnostics adjusted ice container properly into place and customer advised on unit functions. Checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Shenandoah, Texas 77385
james
Job Details:
04/01/2022
Order parts rreschedule with customer3wgt; ordrng 1 WPW10300024 (icemaker) and 1 WPW10312691 (air-baffle) and 1 W10884720 (harns-wire) and 1 WPW10309864 (divider)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, Texas 77338
Louis R
Job Details:
04/01/2022
"not heating well. replaced tstat. ran air flow test with meter, advised that vent system thru the roof is clogged and needs to be cleaned.; used 1 3387134 (tstat) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Conroe, Texas 77384
james
Job Details:
04/01/2022
Checked unit unit and replaced weak freezer door brackets and pan stops. Unit checks ok.
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Missouri City, Texas 77459
roosevelt
Job Details:
04/01/2022
replaced broken glass door
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Porter, Texas 77365
leonard
Job Details:
04/01/2022
replaced shorted control board and ran test cycle. test ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Humble, Texas 77346
Louis R
Job Details:
04/01/2022
"won't power on. replaced elecronic control, retest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Humble, Texas 77339
Louis R
Job Details:
04/01/2022
0rder ice maker; ordrng 1 W11546935 (ice maker)
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536GB00
Near Houston, Texas 77339
leonard
Job Details:
04/01/2022
order part 2man 2wgt with Donnie; ordrng 1 W10467732 (pipe-mnfld) and 1 WPW10239017 (harns-wire) and 1 W10844471 (valve-brnr)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Clear Lake Shores, Texas 77565
Gary L
Job Details:
04/01/2022
"Found faulty door and control board, replaced order parts unit is now working as intended"
We serviced a
AMANA MICROWAVE
Model ADB1400AGB3
Near Porter, Texas 77365
leonard
Job Details:
04/01/2022
"replaced shorted hv capacitor and blown fuse and broken lamp and checked operations. ck ok; used 1 8206232A (BULBLIGHT), 1 W10138793 (FUSE), and 1 W10850446 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Atascocita, Texas 77346
leonard
Job Details:
04/01/2022
order door 2man 2wgt with Donnie; ordrng 1 LW10913113 (dor-fip)
We serviced a
WHIRLPOOL COOKTOP
Model WCG51US0DS00
Near Houston, Texas 77044
Louis R
Job Details:
04/01/2022
order knobs.; ordrng 4 WPW10646805 (knob)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Texas City, Texas 77590
Gary L
Job Details:
04/01/2022
"Found faulty control board, replaced order parts"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Montgomery, Texas 77316
james
Job Details:
04/01/2022
Checked unit and adjusted ribon cable on back of UI. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, Texas 77044
Louis R
Job Details:
04/01/2022
order parts listed; ordrng 1 W11417466 (electronic control) and 1 W11399437 (drain pump) and 1 W10913953 (actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, Texas 77304
james
Job Details:
04/01/2022
Checked unit and replaced fresh food door gasket and resealed. Unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL M/W OTR
Model WMH78019HZ05
Near Porter, Texas 77365
leonard
Job Details:
04/01/2022
checked unit and found shorted magnetron and arced and damaged metal cavity. Called Tech line and spoke with Chris and deemed unrepairable as cavity is not replaceable. File#7733322566
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Alvin, Texas 77511
Gary L
Job Details:
04/01/2022
"Found faulty suspension rod, customers paid service fee"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Manvel, Texas 77578
Gary L
Job Details:
04/01/2022
Found faulty bulb replaced order parts
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, Texas 77056
jerrell
Job Details:
04/01/2022
Service was scheduled incorrectly with wrong address and not able to contact customer for service with the number provided tech to close service ticket.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Houston, Texas 77049
Clayton
Job Details:
04/01/2022
checked unit adjusted the drain hose and checked operation
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS2
Near Montgomery, Texas 77356
james
Job Details:
04/01/2022
Order parts reschedule with customer3wgt; ordrng 1 WP2310139 (transformr) and 1 WPW10226156 (cntrl-elec) and 1 WP2313637 (grid-cuttr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, Texas 77095
donnie
Job Details:
04/01/2022
"Condenser vibrating,put foam between condenser and base"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS
Near Montgomery, Texas 77356
james
Job Details:
04/01/2022
Checked unit and replaced damaged right side panel. Unit checks ok.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Richmond, Texas 77407
martin
Job Details:
04/01/2022
"Needs DW console, control board and tub gasket; ordrng 1 W11302460 (Console) and 1 W11308807 (Control board) and 1 W11177741 (Tub gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ04
Near Houston, Texas 77040
jerrell
Job Details:
04/01/2022
"Need to,order; ordrng 1 W11043763 (Control)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Houston, Texas 77089
Osiel
Job Details:
04/01/2022
Found faulty panel and control part order no return date ; ordrng 1 W11105004 (Panel) and 1 W11253187 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Houston, Texas 77345
Louis R
Job Details:
04/01/2022
water drips from dispenser. replaced water valve assemby.
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Houston, Texas 77089
Osiel
Job Details:
04/01/2022
Found faulty heating element replaced elements unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, Texas 77379
donnie
Job Details:
04/01/2022
"Unit temps are correct at this time, customer to call back if problem persist."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Houston, Texas 77024
jerrell
Job Details:
04/01/2022
Installed lid all test normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Houston, Texas 77084
jerrell
Job Details:
04/01/2022
"Need to,order; ordrng 1 W11227903 (Ui) and 1 W11110291 (Door) and 1 W11026494 (Ice maker) and 1 W10903434 (Ice bucket) and 1 W10793257 (Plate chute)"