We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Tomball, Texas 77375
Josue
Job Details:
10/24/2022
"This is normal. Heating of new parts, insulating materials, or tape used in shipping. Customer to run bake cycle for two hours and let run through to clear smoke of first use. This is not a safety issue. All operations are correct and could not find any issues. Customer aware.Techline: SR# 7734843412Safety: SR# 7734843412"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Spring, Texas 77382
Josue
Job Details:
10/24/2022
Customer complaint on unit damaged during install.. unit was dropped and still installed in home. Ordering parts. Three wgtSR# 7734855423; ordrng 1 W11600643 (Ui console asy stainless) and 1 W11600222 (Outer glass door asy stainless) and 2 W10839793 (Nameplate)s and 1 W11617223 (Inner glass door asy frame)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Humble, Texas 77339
leonard
Job Details:
10/24/2022
order parts 2wgt S27311; ordrng 1 W11333076 (control board) and 1 W11167902 (cover-evap)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Humble, Texas 77346
leonard
Job Details:
10/24/2022
order parts 2wgt; ordrng 1 W11414079 (ui panel) and 1 W11410063 (control board) and 1 W11414944 (drain hose)
We serviced a
WHIRLPOOL WASHER
Model MVW6239HW1
Near Dayton, Texas 77535
ricky
Job Details:
10/24/2022
"replaced parts, per leon at tech line cust needs to let unit run until cnt resets sr 7734887729"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Porter, Texas 77365
leonard
Job Details:
10/24/2022
"replaced broken dispenser motor and bulb and stripped impeller and checked operations. ck ok; used 1 W11310391 (dispenser motor), 1 WPW10317991 (MOTOR ASSY), 1 WP63052-2 (IMPELLER), and 1 W10888179 (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDB00
Near Dickinson, Texas 77539
Osiel
Job Details:
10/24/2022
Found faulty board and thermistor part order no return date ; ordrng 1 W10384183 (Thermistor) and 1 W11207397 (Control box) and 1 W11108173 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near League City, Texas 77573
Osiel
Job Details:
10/24/2022
Found faulty thermistor replaced thermistor unit is working as intended no issues found at this time ; used 1 W10383615 (Thermistor) from stock
We serviced a
WHILPOOL DISHWASHER
Model WDF540PADM3
Near Magnolia, Texas 77354
gary
Job Details:
10/24/2022
"Ran diagnostics, ordering replacement drain hose, quoting customer 249.73 trip,labor and part ; ordrng 1 3385556 (Drain/hose)"
We serviced a
JENN-AIR COOK TOP
Model JGD3536WS01
Near Montgomery, Texas 77316
gary
Job Details:
10/24/2022
"Replaced burners In unit, all functions checked ok at this time"
We serviced a
JENNAIR DISHWASHER
Model JDPSS245LX
Near Montgomery, Texas 77316
gary
Job Details:
10/24/2022
"Replaced burners in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Atascocita, Texas 77346
leonard
Job Details:
10/24/2022
replaced open spark module and checked operations. ck ok; used 1 W11578849 (spark module) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Porter, Texas 77365
leonard
Job Details:
10/24/2022
replaced faulty suspension and checked all operations. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Porter, Texas 77365
leonard
Job Details:
10/24/2022
replaced broken turntable motor and tray and support and broken air filter. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, Texas 77072
raul
Job Details:
10/24/2022
Called techline SR number 7734890079 and after a few test the thermistor needs to be replaced ; ordrng 1 W10384183 (Thermistor)
We serviced a
JENN-AIR DOUBLE OVEN
Model JJW3830DP01
Near Houston, Texas 77096
angel
Job Details:
10/24/2022
Will need 2x labor to uninstall and reinstall double oven ; ordrng 1 W11232121 (Control) and 1 W10821712 (Am board)
We serviced a
JENN-AIR OVEN
Model JJW2830DP01
Near Houston, Texas 77019
angel
Job Details:
10/24/2022
Needs control customer calling to see if Jennair with cover anything; ordrng 1 W11236888 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Richmond, Texas 77406
raul
Job Details:
10/24/2022
Trip and Diagnostic
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Texas City, Texas 77591
dadrick
Job Details:
10/24/2022
order parts; ordrng 1 W11552018 (cntrl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, Texas 77036
derrick
Job Details:
10/24/2022
Unit replaced by manufacturer
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Missouri City, Texas 77459
derrick
Job Details:
10/24/2022
Complete ticket. Unit replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Houston, Texas 77083
raul
Job Details:
10/24/2022
Replaced thermistor
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Humble, Texas 77346
leonard
Job Details:
10/24/2022
replaced heater per special project#s17304 and checked operation. ck ok; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Friendswood, Texas 77546
chris
Job Details:
10/24/2022
Found broken freezer door part order ; ordrng 1 LW11202405 (Freezer door stainless)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Spring, Texas 77373
donnie
Job Details:
10/24/2022
Lower spray arm is not working. Installed lower spray arm correctly. Operations are correct now
We serviced a
WHIRLPOOL OVEN
Model WOS31ESOJS20
Near Atascocita, Texas 77346
leonard
Job Details:
10/24/2022
removed debris from cooling fan and adjusted fan housing and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Houston, Texas 77083
raul
Job Details:
10/24/2022
Will need seal system. ; ordrng 1 W11209866 (Compressor) and 1 Wpw10143759 (Filter drier) and 1 W11256565 (Evaporator)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Houston, Texas 77024
angel
Job Details:
10/24/2022
RESET CONTROL AND RETESTED UNIT ALL OK NO PROBLEMS
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spring, Texas 77388
Gary L
Job Details:
10/24/2022
N/a need to call customer for authorization ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW48558W2
Near Houston, Texas 77007
Louis R
Job Details:
10/24/2022
Replaced cracked tub & bad gearcase. DL# W14OJD1NL2
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Spring, Texas 77373
donnie
Job Details:
10/24/2022
Lowered low flame on 3 burners flames too high on low to simmer
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Texas City, Texas 77591
dadrick
Job Details:
10/24/2022
order parts; ordrng 1 W11552018 (cntrl)
We serviced a
KITCHENAID WINE COOLER
Model KUWS24RSBS00
Near Spring, Texas 77382
Gary L
Job Details:
10/24/2022
Ordering condenser fan motor ; ordrng 1 Wpw10299090 (Fan motor)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Houston, Texas 77068
Gary L
Job Details:
10/24/2022
Ordering parts ; ordrng 1 W10594396 (Manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Richmond, Texas 77407
raul
Job Details:
10/24/2022
Replaced seal system
We serviced a
GLADIATOR REFRIGERATOR
Model GARF30FDGB03
Near Dickinson, Texas 77539
dadrick
Job Details:
10/24/2022
unit getting replaced
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Fulshear, Texas 77441
martin
Job Details:
10/24/2022
Customer has water softener system and requested I check the soap dispenser Ran diagnostics and everything working as intended Advised customer to use lower dosage to avoid over suds
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Houston, Texas 77019
Clayton
Job Details:
10/24/2022
checked unit unit working and making ice
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Houston, Texas 77345
leonard
Job Details:
10/24/2022
checked unit and ordered parts for repair. customer advised service is no longer needed. returning parts
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, Texas 77008
Louis R
Job Details:
10/24/2022
Unit has no power; ordrng 1 W11513246 (Control) and 1 W11481116 (Encoder) and 1 W11395618 (Capacitor) and 1 W11335101 (HMI harness) and 1 W11399437 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS20
Near Shenandoah, Texas 77384
Armando
Job Details:
10/24/2022
Close document for trip and diagnosis and return parts. Service is no longer needed per builder
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Houston, Texas 77043
jerrell
Job Details:
10/24/2022
Adjusted legs recalibrate unit all test normal.
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Bellaire, Texas 77401
angel
Job Details:
10/21/2022
Replaced shorted leds all ok no problems
We serviced a
KITCHEN AID OVEN
Model KODE500ESS05
Near Houston, Texas 77098
angel
Job Details:
10/21/2022
Needs parts; ordrng 1 W11086141 (Console) and 1 W11179310 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Houston, Texas 77055
Louis R
Job Details:
10/21/2022
Checked unit found operating as normal
We serviced a
WHIRLPOOL KITCHEN
Model KUDR204KPA00
Near Houston, Texas 77055
Louis R
Job Details:
10/21/2022
Wrong part ; ordrng 1 W11568936 (Control assembly)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Houston, Texas 77080
Louis R
Job Details:
10/21/2022
Found bad timer; ordrng 1 Wpw10185982 (Timer) and 1 Wpw10558463 (Knob)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Houston, Texas 77043
Louis R
Job Details:
10/21/2022
Replaced bad element per s17304; used 1 W11540964 (Element) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB965HW
Near Houston, Texas 77041
Louis R
Job Details:
10/21/2022
Checked unit found everything operating as normal
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, Texas 77088
Louis R
Job Details:
10/21/2022
Replaced bad door latch
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS3
Near Houston, Texas 77092
Louis R
Job Details:
10/21/2022
Found bad drain pump ; ordrng 1 W10876537 (Drain pump) and 1 W10888591 (Pump & motor)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Houston, Texas 77028
Louis R
Job Details:
10/21/2022
Replaced bad UI
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Houston, Texas 77031
Clayton
Job Details:
10/21/2022
replaced the heating element; used 1 W11537778 (HEATER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS03
Near Bellaire, Texas 77401
Clayton
Job Details:
10/21/2022
order part; ordrng 1 W10789107 (cntrl-elec)
We serviced a
JENN-AIR RANGE
Model JGRP548WP02
Near Houston, Texas 77025
Clayton
Job Details:
10/21/2022
replaced shorted control
We serviced a
WHIRLPOOL OVEN
Model WW27430P
Near West University Place, Texas 77005
Clayton
Job Details:
10/21/2022
replaced hinge recivers
We serviced a
WHIRLPOOL STACK UNIT
Model LSG7800AAW
Near Houston, Texas 77005
Clayton
Job Details:
10/21/2022
checked unit the unit need a water valve and hoseand nozzel the parts are NLA
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Houston, Texas 77006
Clayton
Job Details:
10/21/2022
order part; ordrng 1 W11284458 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Spring, Texas 77389
Josue
Job Details:
10/21/2022
Right hand top corner has small gap. Ordering part.; ordrng 1 WPW10247885 (Gasket FC)
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Houston, Texas 77026
Louis R
Job Details:
10/21/2022
Voltage from outlet is too low
We serviced a
WHIRLPOOL STACK UNIT
Model WETLV27HW2
Near Houston, Texas 77035
derrick
Job Details:
10/21/2022
Order parts; ordrng 1 W10815362 (Motor) and 1 W10349492 (Blower) and 1 W11177399 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, Texas 77035
derrick
Job Details:
10/21/2022
Repaired broken wire to pump and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ0
Near Houston, Texas 77030
Clayton
Job Details:
10/21/2022
order part; ordrng 1 279973 (cutoff-tml)
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Houston, Texas 77074
derrick
Job Details:
10/21/2022
Replaced timer and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDM00
Near Spring, Texas 77373
Gary L
Job Details:
10/21/2022
Found locked compressor. Removed Freon from unit. Removed and replaced compressor and drier. Recharged system and checked operation
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Spring, Texas 77388
Gary L
Job Details:
10/21/2022
"Found faulty actuator. Removed and replaced actuator and cam. Checked operation ; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Spring, Texas 77388
Gary L
Job Details:
10/21/2022
Found broken wire at drain pump. Removed and replaced wire harness to washer. Checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77084
jerrell
Job Details:
10/21/2022
Installed water valve all test normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Houston, Texas 77084
jerrell
Job Details:
10/21/2022
Need to order ; ordrng 1 W11346622 (RESERVOIR)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW5
Near Pearland, Texas 77584
chris
Job Details:
10/21/2022
Replaced broken lid. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Richmond, Texas 77407
martin
Job Details:
10/21/2022
Assisted RY with 2man
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Cypress, Texas 77429
donnie
Job Details:
10/21/2022
Helped KD repair refrigerator
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Houston, Texas 77074
derrick
Job Details:
10/21/2022
Replaced parts and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, Texas 77380
Gary L
Job Details:
10/21/2022
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL FREEZER
Model WRT138FFDB01
Near Houston, Texas 77048
chris
Job Details:
10/21/2022
Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Richmond, Texas 77406
martin
Job Details:
10/21/2022
"Arrived at customer home to diagnose the complaint Customer stated that an outside company had already been out twice and the same issue continues Per JR, for liability reasons ASI will not be able to service. Advised customer to call back the company they used and have them correct the issue."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404ESS3
Near Cypress, Texas 77433
gary
Job Details:
10/21/2022
"Ran diagnostics, replaced complete heating element per Special Project S17304. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS1
Near Houston, Texas 77075
chris
Job Details:
10/21/2022
Replaced faulty switch and element. Unit is now working as intended
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Spring, Texas 77389
Josue
Job Details:
10/21/2022
Replaced part. Customer to monitor unit for three days.
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Spring, Texas 77389
Josue
Job Details:
10/21/2022
Ordering parts.; ordrng 1 W11573754 (Tube manifold) and 1 W11568642 (Bracket hanger)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Cypress, Texas 77429
Josue
Job Details:
10/21/2022
"DO helped repair sealed system. Returning parts not used. Checked for leaks, all operations are correct. Customer aware to monitor 48hrs to make sure it is cooling correctly with refrigerator thermometers. Estimate: 129.95 service fee, 500 labor, 51.97 tax, 681.92 total. Customer had paid service fee last visit and paid balance 541.25 today with Cc authorization: 050410"
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9200CWS2
Near Hockley, Texas 77447
gary
Job Details:
10/21/2022
"Door panel received damaged, will re order along with new hinges; ordrng 1 Wp8534854 (Hinge) and 1 Wp8534853 (Hinge) and 1 W10919271 (Door)"
We serviced a
WHIRLPOOL LAUNDRY
Model WETLV27HW2
Near Houston, Texas 77054
Clayton
Job Details:
10/21/2022
checked unit replaced shorted door switch; used 1 w11189162 (switch) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Manvel, Texas 77578
chris
Job Details:
10/21/2022
Found faulty control and light bulb part order; ordrng 1 W11552018 (Control) and 1 8206232A (Bulb)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC18NNXS2
Near Houston, Texas 77024
jerrell
Job Details:
10/21/2022
Adjust harness connections all test normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Manvel, Texas 77578
chris
Job Details:
10/21/2022
Found faulty ice maker part order ; ordrng 1 W11546935 (Ice maker) and 1 W11546685 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Houston, Texas 77057
angel
Job Details:
10/21/2022
Needs parts; ordrng 1 W11460945 (Pump) and 1 W11434044 (Valve) and 1 W11050773 (Pump valve)
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Houston, Texas 77027
angel
Job Details:
10/21/2022
Unit tested all ok at this time customer to monitor unit and call back if issue returns
We serviced a
WHIRLPOOL ICE MAKER
Model KUIX535HPS00
Near Tiki Island, Texas 77554
dadrick
Job Details:
10/21/2022
checked over unit. found bad pump instaled new pump. unit working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJZ
Near Katy, Texas 77494
martin
Job Details:
10/21/2022
Replaced parts list
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Katy, Texas 77494
martin
Job Details:
10/21/2022
"Customer complaint is that DW leaks mid cycles Advised customer to run unit before my arrival time. Arrived and machine had already been running for over an hour. Removed bottom cover to see signs for water leak. Did not see any moisture on,near or surrounding area of DW.Removed front panel skin to expose the interior and ran cycle for 15 minutes to see any water seepage but no leaks found. Advised customer to monitor and try to pause during leak and see if anything else could the issue. NOTE: customer really not satisfied with results but I did all the tests i could possibly do to make machine leak but was not able to duplicate issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM
Near Katy, Texas 77493
martin
Job Details:
10/21/2022
Replaced fridge door that whirlpool sent to customer
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Brookshire, Texas 77423
martin
Job Details:
10/21/2022
Replaced parts list Tested and working properly at this time
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Magnolia, Texas 77354
gary
Job Details:
10/21/2022
"Replaced main drive motor and wheel assembly, all functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Magnolia, Texas 77354
gary
Job Details:
10/21/2022
"Replaced capacitor and actuator assembly, will also need main control, pump and valve ; ordrng 1 W11399437 (Pump) and 1 W11417466 (Control) and 1 W11038689 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Magnolia, Texas 77354
gary
Job Details:
10/21/2022
"Ran diagnostics, replaced all led modules per Special Project S84638 All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Houston, Texas 77057
jerrell
Job Details:
10/21/2022
Installed listed parts all test normal
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, Texas 77084
jerrell
Job Details:
10/21/2022
Tech assist for JL
We serviced a
KITCHEN AID ICEMAKER
Model KUID508ESS1
Near Houston, Texas 77079
jerrell
Job Details:
10/21/2022
Need to reorder compressor and evaporator parts are warranty for.; ordrng 1 WPW10218037 (Evaporator) and 1 WPW10218037 (Compressor) and 1 W10863947 (Filter drier)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Houston, Texas 77043
jerrell
Job Details:
10/21/2022
Need to order ; ordrng 1 W10861656 (REGULATOR)