We serviced a
JENNAIR COOKTOP
Model NOT AVAILABLE
Near Pearland, TX 77584
chris
Job Details: 04/01/2024
Assisted tech cd; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Shenandoah, TX 77384
John
Job Details: 04/01/2024
checked unit out l1 screw was not tight unit checked out
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, TX 77089
anthony
Job Details: 04/01/2024
Sr 7738794811 tech-line was not willing to help and wants me to order more parts because they think there is an air leak in the air box. 7736860572 is the Sr with customer service they are sending it to a review team and will be reaching out to the customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Houston, TX 77091
Damarcus
Job Details: 04/01/2024
Found ice MI field two needed some adjustment working OK now
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brookshire, TX 77423
Luis
Job Details: 04/01/2024
"Checked unit and breaker was tripped also vent going to the outside of the house is clogged, and vent behind the unit needs to be secured, I advised the customer to fix this things before using the unit again, unit checked ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Katy, TX 77493
Luis
Job Details: 04/01/2024
"Checked unit with tech line we found the drain hose clogged from the air trap to the garage disposal, I advised the customer for the second time to get a plumber to fix that, unit checked okFile#. 7738796450"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AMW0
Near Houston, TX 77091
Damarcus
Job Details: 04/01/2024
Recalibrated control run service Cycles dishwasher working OK now
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Houston, TX 77088
Miguel
Job Details: 04/01/2024
"reschedule by customer,she will call us again."
We serviced a
WHIRLPOOL RANGE
Model JGCP548WP01
Near Sugar Land, TX 77498
roosevelt
Job Details: 04/01/2024
bad valves needs replacing; ordrng 1 WPW10371235 (valve-brnr left front) and 1 WPW10385582 (valve-brnr-center)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/01/2024
checked and diswasher was in the garadge hooked unit up and unit didnt have any leaks installers didnt install unit right they will have to come back out to reinstall unit
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Missouri City, TX 77459
roosevelt
Job Details: 04/01/2024
assissted edmin
We serviced a
WHIRLPOOL4186] RANGE
Model KECD867XSS02
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/01/2024
customer fell on cooktop triybg to change out light and per danielle is not covered sr# is 7738781472
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Rosharon, TX 77583
roosevelt
Job Details: 04/01/2024
replaced parts and will need a harness 2m2wt with derrick dl auth# is j1assz0nl2; ordrng 1 w11708398 (harness)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Katy, TX 77449
levis
Job Details: 04/01/2024
"Upon inspection, found the dryer drive belt broken, replaced it from truck stock, tested the unit, all ok. ; used 1 341241 (Drive belt) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS10
Near Katy, TX 77449
levis
Job Details: 04/01/2024
"Upon inspection, found the stove knob bezel slightly loose, added a little bit of glue, the knob moves freely now, if recalled, order W11188712."
We serviced a
KITCHENAID OVEN
Model KFED500EBS05
Near Humble, TX 77346
leonard
Job Details: 04/01/2024
replaced faulty control board and oven sensors and checked operation. ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB07
Near Arcola, TX 77583
derrick
Job Details: 04/01/2024
Replaced damaged door and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77088
Miguel
Job Details: 04/01/2024
refrigerator dorr was loos.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Houston, TX 77088
Miguel
Job Details: 04/01/2024
switch been replaced.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Houston, TX 77019
Miguel
Job Details: 04/01/2024
draing hose and cover been replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Missouri City, TX 77459
Edwin
Job Details: 04/01/2024
Upon arrival I diagnose unit. Unit wasn't coming on. After inspection I open junction box where power cord connects to unit. There's was a short there in connection. I strip power cord until there where no more burnt wires. The wires color codes on power cord are NOT BLACK GREEN AND WHITE like they should be. Pictures attached. SR#7738796620. Techline said to send back to installers.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Humble, TX 77396
leonard
Job Details: 04/01/2024
replaced warped refrigerator door and nameplate and checked operation. ck ok
We serviced a
WHIRLPOOL DRYER
Model MED5630HW0
Near Missouri City, TX 77459
roosevelt
Job Details: 04/01/2024
replacd bad pulley
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Arcola, TX 77583
chris
Job Details: 04/01/2024
Replaced faulty orfice holder and tubes. Unit is now working as intended no leaks at this time
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Manvel, TX 77578
chris
Job Details: 04/01/2024
Found faulty control and user interface part order ; ordrng 1 W11449303 (User interface) and 1 W11448962 (Control) and 1 WP4449751 (Thermal cutoff)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77019
Miguel
Job Details: 04/01/2024
making to much ice . need bin thermistor.; ordrng 1 WPW10511923 (thermistor) and 1 W10897719 (valve) and 1 xwfe (filter)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77041
jerrell
Job Details: 04/01/2024
Reinstalled drain pump ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB02
Near Liberty, TX 77575
Derrick
Job Details: 04/01/2024
Replace compressor and evaporator unit is OK
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Spring, TX 77381
John
Job Details: 04/01/2024
changed out latch unit checked out
We serviced a
MAYTAG DRYER
Model MED5500FC1
Near Pearland, TX 77581
Corey
Job Details: 04/01/2024
Customer no longer requires service
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77041
jerrell
Job Details: 04/01/2024
Need top order; ordrng 1 W11590294 (IGNTR-OVEN)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77041
jerrell
Job Details: 04/01/2024
Installed tub ring ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB02
Near Liberty, TX 77575
ricky
Job Details: 04/01/2024
tech assist
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Santa Fe, TX 77510
donnie
Job Details: 04/01/2024
"Replaced limiter, fuse and element. Operations are correct now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77057
jerrell
Job Details: 04/01/2024
Need to order; ordrng 1 W11175955 (Diffuser)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77084
levis
Job Details: 04/01/2024
"Tested the unit, got an F9E1 error code for long drain, upon inspection, found the washer drain pump harness broken, customer told me that nobody serviced the washer before us, but the drain pump has a tie wrap on, ordering the drain pump, lower harness and main board. ; ordrng 1 W11626074 (Main board) and 1 W11643701 (Lower harness) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Houston, TX 77084
levis
Job Details: 04/01/2024
"Upon inspection, found the refrigerator ice container blocked by a big chunk of ice, melted the ice, tested the unit, it is dispensing cubed and crushed ice,all ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Houston, TX 77086
Gary L
Job Details: 04/01/2024
Removed and replaced refrigerator compartment thermistor and freezer compartment thermistor. Advised customer to keep thermistors clear for proper temperature reading.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Atascocita, TX 77346
leonard
Job Details: 04/01/2024
replaced faulty heating element and ran test cycle. test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Alvin, TX 77511
Corey
Job Details: 04/01/2024
"Replaced compressor, all functions normal, no leaks at time of testing"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77088
Gary L
Job Details: 04/01/2024
Found wire broken at drain pump. Removed and replaced wire harness and control board
We serviced a
KITCHENAID ICE MAKER
Model KUID508hps01
Near Houston, TX 77057
jerrell
Job Details: 04/01/2024
Installed drain pump all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Houston, TX 77079
jerrell
Job Details: 04/01/2024
Installed evaporator cover and control ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77088
Gary L
Job Details: 04/01/2024
Ordering parts ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11595220 (Control) and 2 W11208347 (Air duct)s
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ08
Near Cypress, TX 77429
Sarom
Job Details: 04/01/2024
Aligned the door gasket and checked all funtion
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cypress, TX 77433
Sarom
Job Details: 04/01/2024
Reconnected connection and checked all function
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS02
Near Cypress, TX 77433
Sarom
Job Details: 04/01/2024
"Need control panel assembly; ordrng 1 W11253187 (Appliance manager, Copernicus) and 1 W11105001 (Control panel assembly)"
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model WUB35X24HZ02
Near Katy, TX 77493
Luis
Job Details: 04/01/2024
"Checked unit and bottom gill under the door was not installed correctly, and the bracket for the light switch was hitting on it, I showed the customer the problem, because there's no space under the counter top to install it correctly the whole unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Cypress, TX 77433
dadrick
Job Details: 04/01/2024
Checked unit freezer section back wall cover has ice build up advised customer to let unit defrost ; ordrng 1 W11650662 (Heater) and 1 W11545823 (Harness) and 1 WP2315549 (Evap motor)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Katy, TX 77449
Luis
Job Details: 04/01/2024
"Checked unit and someone disassembled the unit and did not reassembled it correctly, belt was backwards and got damaged and there's pictures to show the problem"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Manvel, TX 77578
derrick
Job Details: 04/01/2024
Reset control and checked both upper and lower oven ok
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Santa Fe, TX 77510
donnie
Job Details: 04/01/2024
Repaired top basket rail on right side
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Park Row, TX 77493
Luis
Job Details: 04/01/2024
Checked unit and washplate is broken ; ordrng 1 W11510461 (Washplate) and 1 W11614636 (Agitator)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77064
Osiel
Job Details: 04/01/2024
Unit has power and operating as normal
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Houston, TX 77065
Osiel
Job Details: 04/01/2024
replaced both the console & control board - did the install one at a time to allow for the model & serial number to transfer over - after going to the reset process (unplugging 5 waiting 30 secs between each one) Techline also advise for customer to call customer service for help connecting unit to wifi
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Spring, TX 77379
Osiel
Job Details: 04/01/2024
Replace control board and drain pump - ran a test cycle unit is operating as normal
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Spring, TX 77386
Osiel
Job Details: 04/01/2024
Replace timer and turning knob unit is operating as normal
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Spring, TX 77386
Munzer
Job Details: 04/01/2024
Washer has bad dampers and will need to be replaced order parts. Thanks.; ordrng 1 W11130362 (Dampers)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Spring, TX 77386
Munzer
Job Details: 04/01/2024
Performed various tested finding no issues tested ok. Also educated customer of possible door opening will cause frost build up. Which fan count be striking ice build up when this happens.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77077
Jordan
Job Details: 04/01/2024
Installed new data loggers for unit not cooling properly.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Spring, TX 77386
Munzer
Job Details: 04/01/2024
Issues were that the shipping bolts were not removed causing excessive vibrating and moving. Shipping bolts removed correcting issues tested ok
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS
Near Woodloch, TX 77302
John
Job Details: 04/01/2024
checked unit out pluged unit in unit checked out
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Katy, TX 77449
Luis
Job Details: 04/01/2024
"Checked unit and capacitor and actuator were not working, I replaced them and checked ok; used 1 W11395618 (Capacitor), and 1 W11481722 (Actuator) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Katy, TX 77449
Luis
Job Details: 04/01/2024
"I ran a diagnostic and unit had error codes of F8E1, I replaced the valves and checked ok"
We serviced a
WHIRLPOOL COOKTOP
Model WOD93EC0AE01
Near League City, TX 77573
donnie
Job Details: 04/01/2024
"Need appliance mgr ; ordrng 1 W10838959 (Appliance mgr), states that autho needed"
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Fresno, TX 77545
derrick
Job Details: 04/01/2024
Found loose door hinge and checked operation ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Fresno, TX 77545
derrick
Job Details: 04/01/2024
Found blocked blower. Cleaned and checked operation ok. Advised consumer to also have vent cleaned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Friendswood, TX 77546
Corey
Job Details: 04/01/2024
Replaced shorted control board and rec light module
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Texas City, TX 77590
donnie
Job Details: 04/01/2024
Replaced freezer door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cypress, TX 77433
Sarom
Job Details: 04/01/2024
"Reconnected at connection, aligned the hingf"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Humble, TX 77346
leonard
Job Details: 04/01/2024
replaced faulty water valve and ran test cycle. test ok; used 1 W11614515 (VALVE) from stock
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Houston, TX 77339
leonard
Job Details: 04/01/2024
replaced broken water valve and faulty spin basket and broken washplate and ran test cycle. test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, TX 77339
leonard
Job Details: 04/01/2024
replaced faulty timer and checked opertation and temperture. ck ok; used 1 WPW10185982 (TIMER) from stock
We serviced a
JENNAIR DISHWASHER
Model JDPSS246LL0
Near Humble, TX 77339
leonard
Job Details: 04/01/2024
replaced faulty water sensor and ran test cycle. test ok; used 1 W11545764 (float switch) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Houston, TX 77339
leonard
Job Details: 04/01/2024
customer advised dishwasher has been replaced.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Spring, TX 77379
Osiel
Job Details: 04/01/2024
Customer is using detergent and fabric softener that's not rate high efficiency give SUD code. Replace drain pump - now operating & draining properly
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Spring, TX 77386
Osiel
Job Details: 04/01/2024
"Gear case oil has spilled into Cam, belt and capacitor - with continued use oil started to heat given off burning smell. Quoting customer to change those components will wait for approval; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77008
Osiel
Job Details: 04/01/2024
Installed turning knob - operating and turning as normal
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4027HW2
Near Houston, TX 77077
levis
Job Details: 04/01/2024
"Tested the unit, got two error codes, F3E1 for PRESSURE SYSTEM FAULT and F1E1 for MAIN CONTROL FAULT, replace the main control unit. ; ordrng 1 W11629601 (Washer control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Houston, TX 77098
Louis R
Job Details: 04/01/2024
Replaced bad control
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS00
Near Houston, TX 77005
Louis R
Job Details: 04/01/2024
Service pointer order HV control; ordrng 1 W10760776 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Bellaire, TX 77401
Louis R
Job Details: 04/01/2024
Found frozen reservoir. Bad cover; ordrng 1 Wpw10387382 (Cover) and 1 W11608966 (Insulation)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77027
Louis R
Job Details: 04/01/2024
Fixed water connections at valve
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Houston, TX 77024
Louis R
Job Details: 04/01/2024
Replaced bad harness and pump per Techline.
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GL0
Near Montgomery, TX 77316
gary
Job Details: 04/01/2024
"Ran diagnostics, ordering replacement console assembly covered by manufacturer. Customer to pay additional labor.; ordrng 1 W11302460 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Houston, TX 77077
jerrell
Job Details: 04/01/2024
Tech assist for JL; O-emld tckt
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18PNZB2
Near Houston, TX 77079
Jordan
Job Details: 04/01/2024
Installed parts for unit not producing ice properly. All operations are correct. Job complete.; ordrng 1 W11097809 (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Houston, TX 77077
Jordan
Job Details: 04/01/2024
Found leak in suction line with nitrogen. Ordering coupler replacement.; ordrng 2 W11506623 (Coupler)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cypress, TX 77433
dadrick
Job Details: 04/01/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Conroe, TX 77304
james
Job Details: 04/01/2024
Reprovisioned main control. Operations check normal confirmed by customer.
We serviced a
KITCHENAID OVEN
Model KODE300ESS20
Near Pinehurst, TX 77362
gary
Job Details: 04/01/2024
"Ran diagnostics, replaced control and blower assembly for both top and bottom oven. All functions checked ok."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77083
Jordan
Job Details: 04/01/2024
Installed rear right element (W11171119) and rear right switch (WP3149404) for unit not heating element. All operations are now correct. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77077
Jordan
Job Details: 04/01/2024
Per tech line #7738796318 unit needs to be cleaned with white vinegar to clear over sudsing. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Dayton, TX 77535
ricky
Job Details: 04/01/2024
needs door; ordrng 1 w11377893 and 1 w10503522 and 1 w10709748
We serviced a
AMANA OVEN
Model ACR4303MFS5
Near Houston, TX 77082
Jordan
Job Details: 04/01/2024
Range control not turning on properly due to roaches. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Houston, TX 77044
Munzer
Job Details: 04/01/2024
Replaced all parts correcting issues of water not dispensing. Refrigerator tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Conroe, TX 77302
John
Job Details: 04/01/2024
checked unit out turned on mullion heater unit checked out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Shenandoah, TX 77384
John
Job Details: 04/01/2024
reset gaSCKET unit checked out
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS0
Near Conroe, TX 77384
John
Job Details: 04/01/2024
changhed out pump unit is correct now
We serviced a
AMANA DRYER
Model NGD4655EW
Near Houston, TX 77082
Jordan
Job Details: 04/01/2024
Called no answer left voicemail.; saved tckt