Will need seal system components. Gave customer a quote and he will not continue with repairs.

When calling customer in the morning she said she no longer needed service.

"Checked unit with tech line and everything is working as it's designed, I explained to the customer on how the unit works and customer was not happy with that, so I referred the customer to contact customer service because customer said that wasn't acceptable with that that the unit gets to hot to the touch File#. 7739231494"

"I replaced the led lights and checked ok, and while I was doing that, the customer kept saying over and over he been having problems with the temperatures since they got the unit, because some time when he opens the doors the temperature in the freezer rises up to 30 degrees, he closes the door and comes back less than 30 minutes and the temperature is back to normal, I explained to the customer I could checked it out but there will be a service call fee, and explained to customer there might not find anything because everything has been working normally since it been there, customer said not to worry and to check it out, I called tech line and the first thing that they told me, that they don't believe the customer complain, that if this customer had an issue with the temperature that has the unit for three years, he should of called long time ago, and that he was just taking advantage of me while I was there, and we did check everything on the unit and everything checked ok, I explained that to the customer and the customer said that wasn't possible and said there is something wrong with the electronics, I explained to him, if he is comfortable I can replace the electronics and give him an estimate on that and the customer said to go ahead, I explained to the customer it was time for him to pay the service call fee, the customer said I was crazy because I haven't done anything to the unit and for me to ask him for money is unacceptable, and to get out of his house, File#. 77392231057"

"Checked unit and there was too much water pressure coming to the unit , I closed a little bit on the valve and checked ok"

Installed new mullion for unit with sweat on linear. Unit running properly.

"Checked unit and dryer vent going to the outside is completely clogged, I advised the customer to fix it before using the unit again, also the unit's gasket is worn out because customer has been over loading unit and clothes dragging on the gasket ; ordrng 1 Xxxxxx (High heat adhesive) and 1 W10906683 (Gasket)"

"Checked unit and everything was working as it's designed, I pulled the unit out a showed the customer on how the unit works"

"Checked unit and freezer door was cracked open and condensation in the unit, I showed the customer the problem and advised them to be careful with the door"

checked unitout unit had oversuds resec control told cust to run clean cycle then unit will be correct unit checked out

checked unit out mag tube was burnt called tec line talked with leon sent picturs in non repairable 7739222767

Replaced noisy motor and checked operation of unit ok

Replace part unit tested properly

Upon arrival I diagnosed unit. After inspection no ice. It only did it once and stop making compressor really hot not on. Called techline to document and send pictures of what was in side lines(pictures attached). Techline unit is not repairable. SR#7738953998.

Upon arrival I replaced parts. After replacement I ran unit everything is working. Ran diagnostic cycle everything passed. I adviced customer of the weight distribution on unit if not distributed causes more noises than usual and can cause damage to unit. As it did with wiring SR#7739134307. No noises Unit is working as designed.

Upon arrival I diagnosed unit. After inspection handle was already installed on unit. I reassured everything was tighten and secured. Handle did not come off. Handle is secured. Unit is working as designed.

"Had error code F7E4 (basket re-engagement) F7E5 (shifter not engaging) will need slider, clutch, rotor and stator motor, and control board. ; ordrng 1 W11614514 (Control board) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11195971 (Stator Motor) and 1 W11260238 (Rotor Motor)"

Replaced bad air damper and checked operation of ok

Inspected and found compressor running and evaporator fan running but not cooling Will order sealed system components ; ordrng 1 W11592010 (ANT Compressor) and 1 W11291123 (Evaporator) and 1 W11109499 (Drier) and 1 W11575001 (3 way valve assembly)

Inspected MW outlet for voltage and did not have any voltage Checked breaker and found it tripped Customer advised there was a storm and soon after that the MW stopped working Reset breaker and checked MW that it heated correctly which it did Unit is now working as designed

"Check unit to find all operations working as designed on arrival. Customer was informed that she is choking the air using the dryer without a exhaust hose going to the outside. There is a picture on the showing. The dryer is being used without a hose. It is pushed all the way back to the wall, not allowing lid to escapeunit is OK. Customer was informed to purchase a exhaust hose."

Order parts ; ordrng 1 W11256462 (Diode) and 1 W10561770 (Capacitor) and 1 W10818686 (Magnetron)

Came out to replace part drain pump is different from pump on unit connection from harness dont fit new pump ; ordrng 1 Xxxxx (Drain pump)

Checked unit only error code stored in unit off balance load advised customer about over loading an pausing the unit when in spin cycle to adjust load for even balance

Picked up data logs returning back to office

Checked unit lid not locking unit not allowing unit to start a cycle ; ordrng 1 W11395618 (Capacitor) and 1 W11513248 (Latch)

Checked unit not powering on ; ordrng 1 W11547180 (Start device) and 1 W11611445 (Harness)

found and replaced worn parts

Replay damage handle

Replace damage handle

Order part and reschedule ; ordrng 1 WPW10366605 (Control)

Found dryer working as design customer has main vent in the wall need to be serviced

Found ui not working replace same part all tested ok

Customer may need main control; ordrng 1 W11532957 (Control)

"Stopped at Leasing office for keys, Leasing agent went with me as kids were at home Ran diagnostics no codes found Inspected washer, properly leveled Advised Management to let tenant know about loading machine to WP specifications Unit is working as designed"

Replaced control board and UI panel

Found fridge door gasket not sealing properly Heated and reshaped gasket to seal properly and prevent moisture buildup Uploaded pictures of before and after for documentation

Replaced vent trim

Replaced parts list but issue continues Will order harness and drain pump ; ordrng 1 W11643701 (Harness) and 1 W11399437 (Drain pump)

"Inspected range oven and was not able to duplicate customer noise complaint Per customer description of noise advised that the MW exhaust venting sometimes makes noises on windy days as the vent opens/closes potentially being the source of the noise and if so, to not be concerned its normal and does not affect the function of the range/oven Burners and oven heating as designed"

Replaced faulty Gearcase and cam. Unit is now working as intended no issues at this time

Per techline adjusted settings to reflect what the customer is after. Clothes will dry on towels cycle so adjusted normal cycle to work more closely to that cycle Sr# 773921975

Replaced faulty thermostat. Unit is now working as intended no issues at this time

Found faulty ice bin and coupling ; ordrng 1 W11347840 (Ice bin) and 1 WP2220458 (Coupling) and 1 WPW10258544 (Shaft) and 1 W10852956 (Spring)

"Ran diagnostics, ordering replacement element and thermal cut off; ordrng 1 280148 (Cutt off) and 1 WP3387747 (Element)"

replaced broken dispenser motor coupling and checked operations. ck ok; used 1 WPW10169511 (COUPLING) from stock

Motor was damaged in box. Busted up; ordrng 1 W11187731 (Motor assy)

Customer could not be reached

NOT ABLE TO REACH CUSTOMER)

Replaced thermal cut off with truck stock ; used 1 W10900067 (Thermal cut off) from stock

Order part and reschedule ; ordrng 1 W11256462 (DIODE)

Upon arrival I diagnosed unit. After inspection upper spray arm lose causing noise. I removed and reinstall upper blade spray arm. After unit is working as designed.

Found loose heater connection

Upon arrival unit was not starting due to strike not engaging latch properly. I adjusted strike and unit is now working as designed.

checked and tighting up loose screw on stater and all function ok

replaced bad valve; used 1 W11165546 (VALVE) from stock

Checked unit inverter on compressor is burned out ; ordrng 1 W11455472 (Compressor) and 1 W11733966 (Inverter)

replaced faulty bin thermostat and checked operation. ck ok; used 1 WPW10511923 (THERMISTOR) from stock

Replace parts unit is now cooling properly

Found loose connection at water valve. Reinstalled loose connection. Unit is now working as intended no issues at this time

Found loose spray arm. Reinstalled spray arm correctly. Unit is now working as intended no issues at this time

Need to order top consol W11491730.; ordrng 1 W11491730 (console cap)

reset gascket unit is correct now unit checked out

Order parts and reschedule ; ordrng 2 WPW10041960 (Spring)s and 1 WP8066056 (Hinge) and 1 WP8066057 (Hinge)

Found loose connection at ribbon connector. Reinstalled connector. Unit is now working as intended no issues at this time

Fixed stuck door latch

replaced bad compressor

bad pump and motor not reparing

replaced harness

replaced bad diode dl auth# is w1bdex0al2; used 1 W11256462 (DIODE) from stock

bad control; ordrng 1 w11513246 (control)

Check for gas leak using my gas leak detector and also use bubbles and didn't find any sign of gas leak

"Unit needs control board and lid strike, estimate $802.28 - house call$162.32 balance $640.48 customer buying new unit"

replaced bad valve; used 1 W11165546 (VALVE) from stock

checked and tighting up loose screw on stater and all function ok

Replace parts unit tested properly

Rebooted unit operations are correct now. Customer will call back if issue returns

"Replace defective control latch, and drain pump. Unit is now working as designed."

Check unit and adjusted loose connection at Fred motor causing a vibration sound unit is no longer making abnormal noises. All operations are working as designed.

"Check unit to find all operations working as designed on arrival unit is heating, but customer is having long time dries because of her lint being trapped at the roof. She was recommended to have a professional duct cleaning provider to service her home every six months unit is OK. She was informed not to use the dryer until she has duct cleaning company clean out duct unit is OK. There is a picture of the clogged exhaust on the roof on the document pictures."

Replace defective actuator unit is OK

Replaced shorted thermal fuse and control board

Order transmission; ordrng 1 W11449840 (Transmission) and 1 W10721967 (Cam) and 1 W11239857 (Belt)

Ordering parts ; ordrng 1 W11700250 (Ice maker)

Found bad valves in compressor. Evacuated Freon. Removed and replaced compressor and drier. Recharged system and checked

"Ran diagnostics ordering replacement divider, motor and impeller ; ordrng 1 Wpw10309864 (Divider) and 1 W11671282 (Motor) and 1 Wp63052-2 (Impeller)"

"Ran diagnostics, assisted JG in oven controls replacement. All functions checked ok at this time"

"Ran diagnostics, ordering replacement thermistor and harness for excess frost build up. ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11670030 (Harness)"

Checked unit and ice maker is broken ; ordrng 1 W11646196 (Icemaker)

Per customer I left part at the front door

"replaced latch, control, and actuator. unit tested ok."

Upon arrival I replaced parts. After replacement I ran unit. Everything came on everything is working .Unit is working as designed.

replaced faulty left oven burner and checked operations. ck ok

Replace defective basket and gear case unit unit is not working as designed with no abnormal noises unit is OK

Check unit to find no fault codes stored in ACU and no flickering lights. Customer was advised unit is working as design technician called and documented all findings with Whirlpool. This would be a safety issue. If customer calls back theres a service request on the document pictures if customer calls back please refer him to Whirlpool.

cust has a full bin of ice. took picture in SD quick-pic. unit tested ok.

replaced leaking quick connect fitting

"replaced compressor, drier & evap - unit is working as normal"

need filter insert adapter peace ; ordrng 2 xxxxxxx (Filter insert adapter)s

Upon arrival I replaced part. After replacement ran unit. Everything came on everything is working. Unit working as designed.