We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77080
Louis R
Job Details: 11/29/2022
Found frozen water line. ; ordrng 1 W11546935 (Ice maker) and 1 W11546685 (Valve) and 1 W11162042 (Filter housing)
We serviced a
WHIRLPOOL VENTHOODS
Model UXT5536AAS3
Near Houston, TX 77055
Louis R
Job Details: 11/29/2022
Replaced bad control. Tested unit. Operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Houston, TX 77007
Louis R
Job Details: 11/29/2022
Replaced cracked drain hose.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77022
Louis R
Job Details: 11/29/2022
Found bad gasket; ordrng 1 Wp2319263b (Gasket (black)) and 1 W10315039 (Gasket (grey))
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Houston, TX 77016
Gary L
Job Details: 11/29/2022
Ordering parts ; ordrng 1 W10906551 (Housing) and 1 Wpw10516085 (Filter)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Caney, TX 77357
leonard
Job Details: 11/29/2022
replaced open thermostat and checked operations. ck ok; used 1 WP3387134 (THERMISTOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Caney, TX 77357
leonard
Job Details: 11/29/2022
replaced open thermostat and checked operations. ck ok; used 1 WP3387134 (THERMISTOR) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Houston, TX 77099
raul
Job Details: 11/29/2022
Assisted JL; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Katy, TX 77494
martin
Job Details: 11/29/2022
Replaced assembly
We serviced a
JENN-AIR OVEN
Model JJW2830DS01
Near Houston, TX 77345
leonard
Job Details: 11/29/2022
replaced shorted and eractic operational control panel and control board and oven sensors and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Houston, TX 77032
leonard
Job Details: 11/29/2022
assisted Donnie
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Conroe, TX 77301
james
Job Details: 11/29/2022
Checked unit and replaced noisy water inlet valve. Unit checks ok and no leaks detected.
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Humble, TX 77346
donnie
Job Details: 11/29/2022
Helped LV on wall microwave. Operations were correct 950 watt microwave. Customer is comparing to a1500 watt on his counter.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Houston, TX 77012
ricky
Job Details: 11/29/2022
"found and replaced worn parts, found rust debris coming from house plumbing, advised cust if fails again call will be cod for same problem"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Pasadena, TX 77502
ricky
Job Details: 11/29/2022
"found and replaced shorted parts, unit outside , tech could not ck unit, cust to reinstall"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Houston, TX 77029
ricky
Job Details: 11/29/2022
found and replaced shorted cnt
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Houston, TX 77005
derrick
Job Details: 11/29/2022
Before ordering send through to see if WP will give authorization for parts; ordrng 1 W11346197 (Magnetron) and 1 W11245567 (Blower)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Katy, TX 77494
martin
Job Details: 11/29/2022
Replaced heater; used 1 W11537888 (Heater) from stock
We serviced a
WHIRLPOOL LAUNDRY
Model MVWX655DW1
Near Fulshear, TX 77441
martin
Job Details: 11/29/2022
Reset control board to allow for LID door to open and customer can remove clothes from inside Provided customer with quote. He said he will purchase new unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Katy, TX 77494
martin
Job Details: 11/29/2022
Inspected fridge for noises and found vibrations on condenser coils/frame during compressor running Wedged rubber insulation between components to keep it from touching and creating humming noisesUploaded picture for documentation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77029
ricky
Job Details: 11/29/2022
need comp; ordrng 1 w11358352 and 2 w11506635s and 2 w11504447s and 1 w10805035
We serviced a
JENN-AIR OVEN
Model JJW2830DS01
Near Houston, TX 77345
donnie
Job Details: 11/29/2022
Helped LV pull and repair double wall oven
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Sugar Land, TX 77479
roosevelt
Job Details: 11/29/2022
replaced icemaker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Missouri City, TX 77459
roosevelt
Job Details: 11/29/2022
replaced bad valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Missouri City, TX 77459
roosevelt
Job Details: 11/29/2022
replaced bad valve
We serviced a
WHIRLPOOL LAUNDRY
Model WFW5605MW0
Near Missouri City, TX 77459
roosevelt
Job Details: 11/29/2022
replaced valve
We serviced a
WHIRLPOOL DRYER
Model WED6120HC2
Near Missouri City, TX 77459
roosevelt
Job Details: 11/29/2022
replaced sensor
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77079
jerrell
Job Details: 11/29/2022
Call trade care team spoke with Rea 2-28-18Called Techline talked to Bruce to verify that the unit is not repairable due to the leak on the bin of the ice machine there are no parts to replace for repairs needed.7735154810 Due to the failed drain pump the customer have damaged floors
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608EPA01
Near Houston, TX 77079
jerrell
Job Details: 11/29/2022
Installed leds all test normal.
We serviced a
JENNAIR DISHWASHER
Model JDPSS245LX
Near Fulshear, TX 77441
martin
Job Details: 11/29/2022
Closing out
We serviced a
WHIRLPOOL OVEN
Model WFC315S0JS3
Near Richmond, TX 77407
martin
Job Details: 11/29/2022
Customer complained oven not heating Inspected back panel wiring and found Neutral wire very loose not making proper contact therefore not allowing for proper voltage 240V
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Houston, TX 77055
jerrell
Job Details: 11/29/2022
Need to order Called tech line talked to Chris to verify that it would need the signal harness .; ordrng 1 W11157221 (Signal harness) and 1 W11086152 (Ui) and 1 W10859573 (Sensor) and 1 W10801665 (Control) and 1 W10859573 (Sensor)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Houston, TX 77055
jerrell
Job Details: 11/29/2022
Ran diagnostics reset controls all test normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Tomball, TX 77377
gary
Job Details: 11/29/2022
"Ran diagnostics, customer advised on functions. Unit working as designed"
We serviced a
WHIRLPOOL DRYER
Model XXXXX
Near League City, TX 77573
johnny
Job Details: 11/29/2022
Couldnt get module or serial; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near Seabrook, TX 77586
johnny
Job Details: 11/29/2022
Replaced parts unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Texas City, TX 77591
johnny
Job Details: 11/29/2022
Found heating element unplugged unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Texas City, TX 77591
johnny
Job Details: 11/29/2022
Found heating element unplugged unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Houston, TX 77059
johnny
Job Details: 11/29/2022
Replaced heating element unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Houston, TX 77059
johnny
Job Details: 11/29/2022
Replaced heating element unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Houston, TX 77062
johnny
Job Details: 11/29/2022
Found unit leaking from tub part order no return date ; ordrng 1 W10920232 (Left hinge) and 1 W10920230 (Right hinge) and 1 W11120458 (Tub)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Houston, TX 77089
johnny
Job Details: 11/29/2022
Found broken shield part order no return date ; ordrng 1 W11087188 (Cover)
We serviced a
WHIRLPOOL STOVETOP
Model WFG550SOLZ1
Near Houston, TX 77075
johnny
Job Details: 11/29/2022
Found broken burner cap on middle burner part order no return date ; ordrng 1 W11367086 (Middle burner head)
We serviced a
KITCHENAID OVEN
Model KODE507ESS20
Near Pearland, TX 77584
johnny
Job Details: 11/29/2022
Replaced broken outer door unit is working as intended no issues found at this time
We serviced a
KITCHENAID OVEN
Model KODE507ESS20
Near Pearland, TX 77584
johnny
Job Details: 11/29/2022
Replaced broken outer door unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near New Caney, TX 77357
leonard
Job Details: 11/29/2022
tightened loose white wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near New Caney, TX 77357
leonard
Job Details: 11/29/2022
tightened loose white wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Friendswood, TX 77546
chris
Job Details: 11/29/2022
Found faulty control part order ; ordrng 1 W11546609 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, TX 77357
leonard
Job Details: 11/29/2022
rebooted control board and re-leveled unit and ran recalibration and test cycle. test ok
We serviced a
WHIRLPOOL COOK TOP
Model WCG97US6HS00
Near Houston, TX 77055
Louis R
Job Details: 11/29/2022
Fixed off track burners. Unit operating as normal.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Houston, TX 77005
derrick
Job Details: 11/29/2022
Before ordering send through to see if WP will give authorization for parts; ordrng 1 W11346197 (Magnetron) and 1 W11245567 (Blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Missouri City, TX 77489
roosevelt
Job Details: 11/29/2022
close out call per julia
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB00
Near Houston, TX 77090
Gary L
Job Details: 11/29/2022
Unit was replaced by whirlpool. Completing out
We serviced a
KITCHEN AID RANGE
Model kcgs550ess01
Near Richmond, TX 77406
raul
Job Details: 11/29/2022
Will need a knob; ordrng 3 Wpw10545849 (Knob)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDMO8
Near Friendswood, TX 77546
chris
Job Details: 11/29/2022
Replaced faulty control and harness. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Rosenberg, TX 77471
raul
Job Details: 11/29/2022
Upon arrival unit was in back porch. I installed control board and unit started to work as intended. I explained to customer that we wont be able to installed back in its location.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Richmond, TX 77406
raul
Job Details: 11/29/2022
Unit is build in and will need 2 man to pull it out and troubleshoot. I will order parts to bring with me for when we pull it out. ; ordrng 1 W11261169 (Manager) and 1 W11261167 (Manager) and 1 W11600355 (Console)
We serviced a
JENN-AIR RANGE
Model JGRP548WP
Near Magnolia, TX 77355
gary
Job Details: 11/29/2022
Ordering missing burners and igniter ; ordrng 2 W10364850 (Burner)s and 2 Wpw10145991 (Igniter)s
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM04
Near Magnolia, TX 77355
gary
Job Details: 11/29/2022
Replaced damaged reservoir assembly in unit. All functions checked ok at this time
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM04
Near Magnolia, TX 77355
gary
Job Details: 11/29/2022
Replaced damaged reservoir assembly in unit. All functions checked ok at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Magnolia, TX 77354
gary
Job Details: 11/29/2022
"Ran diagnostics, ordering replacement compressor and evaporator assembly ; ordrng 1 W10917531 (Evaporator) and 1 W10832994 (Compressor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Missouri City, TX 77489
roosevelt
Job Details: 11/29/2022
broken harness and dl auh# is m152i70nl2; ordrng 1 w11590868 (harness)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Baytown, TX 77521
ricky
Job Details: 11/29/2022
"needs cnt, wrong part issued; ordrng 1 w11542161"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Baytown, TX 77521
ricky
Job Details: 11/29/2022
need cnt; ordrng 1 w11256018
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Crosby, TX 77532
ricky
Job Details: 11/29/2022
need cnt and mtr; ordrng 1 w10834738 and 1 w10837401
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Pasadena, TX 77504
ricky
Job Details: 11/29/2022
"cycled unit, found all operations normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pasadena, TX 77502
ricky
Job Details: 11/29/2022
found and replaced shorted parts
We serviced a
WHIRLPOOL LAUNDRY
Model WTW6120HW0
Near Houston, TX 77047
chris
Job Details: 11/29/2022
Found error codes for unit not reaching target rpm and lid latch code. Cleared lid latch and recalibrated unit. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77089
chris
Job Details: 11/29/2022
Found faulty drain pump part order ; ordrng 1 W10876537 (Drain pump)
We serviced a
MAYTAG WASHER
Model MHW8200FW
Near Richmond, TX 77406
raul
Job Details: 11/29/2022
Will need control board and drain pump; ordrng 1 Wpw10605427 (Drain pump) and 1 W11201292 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Rosharon, TX 77583
derrick
Job Details: 11/29/2022
Order convection motor; ordrng 1 W10874067 (Motor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Rosharon, TX 77583
derrick
Job Details: 11/29/2022
Order turntable motor; ordrng 1 W10642989 (Motor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ7
Near Sugar Land, TX 77479
derrick
Job Details: 11/29/2022
Order motor that failed; ordrng 1 W11193599 (Drive) and 1 W10642989 (Motor)
We serviced a
KITCHEN AID DISHWASHER
Model KDTM504EPA2
Near Spring, TX 77379
Gary L
Job Details: 11/29/2022
Found bad seal to motor. Removed and replaced motor assembly. Checked operation
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Humble, TX 77346
leonard
Job Details: 11/29/2022
replaced shorted co trol board and control panel and checked operations. ck ok
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Humble, TX 77346
leonard
Job Details: 11/29/2022
replaced shorted co trol board and control panel and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01FLSS6
Near Spring, TX 77381
Gary L
Job Details: 11/29/2022
Ordering parts ; ordrng 1 W10782773 (Motor)
We serviced a
WHIRLPOOL STOVETOP
Model WFE320M0JS3
Near Richmond, TX 77407
raul
Job Details: 11/29/2022
After opening control board box the control was used. ; ordrng 2 W11502236 (Braket support)s and 1 Wp9761344 (Door liner) and 1 9761505 (Retainer) and 1 Wpw10299225 (Hinge) and 1 Wpw10299227 (Hinge door passive) and 1 Wpw10409946 (Glass door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Humble, TX 77346
leonard
Job Details: 11/29/2022
order parts 2wgt; ordrng 1 W11116422 (panel-cntl) and 1 W10918487 (housing-ui) and 1 W11085683 (pump&motor)
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Montgomery, TX 77356
james
Job Details: 11/29/2022
Checked unit and repaired loose connection at upper oven sensor probe. Ran test cycle and unit checks ok and temps are good.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Montgomery, TX 77356
james
Job Details: 11/29/2022
Checked unit and repaired loose connection at upper oven sensor probe. Ran test cycle and unit checks ok and temps are good.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Dickinson, TX 77539
johnny
Job Details: 11/29/2022
Customer got new unit
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ08
Near League City, TX 77573
johnny
Job Details: 11/29/2022
Replaced icemaker unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ
Near Dickinson, TX 77539
johnny
Job Details: 11/29/2022
Ordering humidity sensor and control board ; ordrng 1 W11590866 (Humidity sensor) and 1 W11044727 (Main control)
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH31017HZ08
Near Texas City, TX 77590
miguel
Job Details: 11/29/2022
checked over unit. found damaged door. instaled new door. unit working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near La Marque, TX 77568
miguel
Job Details: 11/29/2022
order parts; ordrng 1 W11176454 (ignitor) and 1 W11176456 (glass door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Conroe, TX 77304
james
Job Details: 11/29/2022
Order parts reschedule with customer; ordrng 1 WPW10384183 (thermistor) and 1 W11546681 (HARNS-WIRE) and 1 W11566891 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Stafford, TX 77477
roosevelt
Job Details: 11/29/2022
checked and ajusted shelves in frezor so that door can close
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Sugar Land, TX 77498
roosevelt
Job Details: 11/29/2022
replaced control and called tech line and spoke with scott and ran all test on unit and advised if the unit stops working again to replace motor sr# is 7735156028
We serviced a
KITCHEN AID MICROWAVE DRAWER
Model KMBD104GSS
Near League City, TX 77573
miguel
Job Details: 11/29/2022
hlp JC
We serviced a
WHIRLPOOL COOKTOP
Model G7CE3635XB01
Near Dickinson, TX 77539
johnny
Job Details: 11/29/2022
Found RR element not activating and broken knobs part order no return date ; ordrng 1 WPW10312185 (RR switch) and 1 W10189281 (RR element) and 3 W10316662 (Knobs)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRF25FRBL00
Near League City, TX 77573
johnny
Job Details: 11/29/2022
Plugged in unit to varify functions unit seemed to be working as intended advised customer to call back if issue happens again
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77073
donnie
Job Details: 11/29/2022
Replaced parts again per tech line.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHMO8
Near Friendswood, TX 77546
chris
Job Details: 11/29/2022
Replaced faulty ice container. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Houston, TX 77014
Gary L
Job Details: 11/29/2022
Found unit working as designed. Checked operation. Customer to call back if problem persist
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
Gary L
Job Details: 11/29/2022
Ordering parts ; ordrng 1 W10838574 (Gasket) and 1 W11578004 (Evaporator) and 1 W11635510 (Compressor) and 1 W10143579 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV04
Near Sugar Land, TX 77479
roosevelt
Job Details: 11/29/2022
replaced icebend
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Alvin, TX 77511
chris
Job Details: 11/29/2022
"Replaced faulty control, harness and thermistor. Unit is now working as intended no leaks at this time"
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5010LW0
Near Pasadena, TX 77505
chris
Job Details: 11/29/2022
Found broken harness that caused control and drain pump short ; ordrng 1 W11399437 (Drain pump) and 1 W11643701 (Harness) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Conroe, TX 77384
james
Job Details: 11/29/2022
Checked unit and replaced shorted control board. Ran test cycle and unit checks ok. This is a different issue than previous issue.