We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Houston, Texas 77047
chris
Job Details:
06/17/2022
Found that basket was stripped as well as the GEARCASE. Part order. Control was not used as it is the wrong one. Returning part ; ordrng 1 W10752719 (Basket)
We serviced a
KITCHENAID ICEMAKER
Model KUIS18PNXB2
Near Houston, Texas 77024
angel
Job Details:
06/17/2022
Unit needs water checked but plumber there is no water coming into unit . If they correct issue and still no water it will need smart valve and main control est is 800-900 dollars
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
06/17/2022
assissted derrick
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, Texas 77365
leonard
Job Details:
06/17/2022
rebooted control board and adjusted burner flames and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, Texas 77469
raul
Job Details:
06/17/2022
"Replaced rollers, pulley and belt."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS03
Near Cypress, Texas 77429
donnie
Job Details:
06/17/2022
Showed customer how to replace filter
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Sugar Land, Texas 77479
roosevelt
Job Details:
06/17/2022
customer decided not to repaire would need additional parts
We serviced a
JENNAIR MICROWAVE
Model JMC2430IL
Near Missouri City, Texas 77459
roosevelt
Job Details:
06/17/2022
replaced broken support
We serviced a
MAYTAG DRYER
Model MGD6630HC2
Near Conroe, Texas 77304
james
Job Details:
06/17/2022
Order parts reschedule with customer3wgt; ordrng 1 W10837240 (idler pulley) and 4 WPW10314173 (support)s
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS2
Near Houston, Texas 77058
Osiel
Job Details:
06/17/2022
Found broken dispenser replaced dispenser unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ
Near Montgomery, Texas 77356
james
Job Details:
06/17/2022
checked unit and replaced scratched FF door and badge and resealed door gasket. Unit checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS
Near Friendswood, Texas 77546
chris
Job Details:
06/17/2022
Found loose connection at drain pump. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Conroe, Texas 77384
james
Job Details:
06/17/2022
Order parts reschedule with customer; ordrng 1 W11590868 (HARNS-WIRE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Montgomery, Texas 77356
james
Job Details:
06/17/2022
Order parts reschedule with customer2wgt; ordrng 1 W11310391 (MOTOR) and 1 WP63052-2 (impeller) and 2 W11378860 (SPACER)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Montgomery, Texas 77316
james
Job Details:
06/17/2022
checked unit for error codes and cleared 9-1. Ran diagnostic test cycle and unit checks ok and draining.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Atascocita, Texas 77346
leonard
Job Details:
06/17/2022
replaced faulty icemaker and ran test cycle. test ok; used 1 W11546935 (icemaker) from stock
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5105HW1
Near Houston, Texas 77089
chris
Job Details:
06/17/2022
Found faulty capacitor. Unit had 0.000 reading in capacitance ; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV
Near Santa Fe, Texas 77510
chris
Job Details:
06/17/2022
Per tech line wrapped cap tube with aluminum tape to the drier and oriented it in a 45 degree angle. Unit is now working as Intended no leaks at this time
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL1
Near Cypress, Texas 77433
donnie
Job Details:
06/17/2022
Reinstalled dishwasher handle. Operations are correct now no error codes in diagnostics
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Arcola, Texas 77583
derrick
Job Details:
06/17/2022
Repaired loose door spring and checked operation of unit ok
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Pecan Grove, Texas 77406
raul
Job Details:
06/17/2022
No longer needed service
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Atascocita, Texas 77346
leonard
Job Details:
06/17/2022
adjusted rt. and left front simmer flames and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rosenberg, Texas 77469
raul
Job Details:
06/17/2022
Upon arrival ran diagnostics and heater is coming on. I noticed customer was not using Rinse Aid. I explained how to use Rinse Aid and also how to use settings with heat dry function.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS
Near Pearland, Texas 77584
Osiel
Job Details:
06/17/2022
Replaced parts unit is working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Houston, Texas 77047
Osiel
Job Details:
06/17/2022
Found faulty ice bin part order no return date ; ordrng 1 W11196076 (Ice bin) and 1 W10258544 (Shaft) and 1 W11117906 (Dispenser motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Houston, Texas 77089
Osiel
Job Details:
06/17/2022
Found loose connection at control pump readjusted connection unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Houston, Texas 77089
Osiel
Job Details:
06/17/2022
Found faulty oh I replaced pump unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Seabrook, Texas 77586
Osiel
Job Details:
06/17/2022
Replaced parts unit is working as intended
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Manvel, Texas 77578
Osiel
Job Details:
06/17/2022
Found faulty pump part order no return date ; ordrng 1 W11184516 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS00
Near Friendswood, Texas 77546
Osiel
Job Details:
06/17/2022
Part order no return date ; ordrng 1 W10852741 (User interface)
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW0
Near Houston, Texas 77004
Clayton
Job Details:
06/17/2022
replaced control and latch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Sugar Land, Texas 77479
roosevelt
Job Details:
06/17/2022
close out per julia
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Houston, Texas 77055
jerrell
Job Details:
06/17/2022
Installed latch unit locking properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Porter, Texas 77365
leonard
Job Details:
06/17/2022
"replaced broken surface lamp and holder and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Montgomery, Texas 77316
james
Job Details:
06/17/2022
Checked unit and replaced heater element per Technical Service Pointer #: W11540964. S17304. Parts and labor; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL DOUBLE OVEN
Model JJW2830IL01
Near Missouri City, Texas 77459
derrick
Job Details:
06/17/2022
Assisted RO on call
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, Texas 77019
angel
Job Details:
06/17/2022
Heating door gasket for door to seal properly all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, Texas 77056
angel
Job Details:
06/17/2022
Repaired door spring and retested unit all ok no problems
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC2
Near Houston, Texas 77096
angel
Job Details:
06/17/2022
Reattached dispenser tube to side panel retested unit all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Houston, Texas 77056
angel
Job Details:
06/17/2022
Fixed loose connection on water pump retested unit all ok no problems
We serviced a
WHIRLPOOL DRYER
Model MED8630HC2
Near Houston, Texas 77096
angel
Job Details:
06/17/2022
Found drum roller with no clip to hold it in place attached clip and retested unit all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Humble, Texas 77346
leonard
Job Details:
06/17/2022
replaced open left front burner switch and checked operations. ck ok; used 1 WPW10434452 (SWITCH) from stock
We serviced a
WHIRLPOOL COOKTOP
Model JGCP436HL00
Near Missouri City, Texas 77459
roosevelt
Job Details:
06/17/2022
checked and found loose line ajusted and all function ok
We serviced a
WHIRLPOOL DRYER
Model MEDB980BG0
Near Houston, Texas 77056
jerrell
Job Details:
06/17/2022
Tech to close ticket per office.
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2597AEM2T
Near Houston, Texas 77024
jerrell
Job Details:
06/17/2022
Please cancel part order customer did not want to go through with repairs. Customer thought icemaker was in warranty.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Houston, Texas 77079
jerrell
Job Details:
06/17/2022
Need to order; ordrng 1 W10823511 (TUBE-WATER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Missouri City, Texas 77459
roosevelt
Job Details:
06/16/2022
checked and found that switch was off turned back on and all function worked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL
Near Missouri City, Texas 77459
roosevelt
Job Details:
06/16/2022
customer cancle at door said unit is working
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Missouri City, Texas 77459
roosevelt
Job Details:
06/16/2022
replaced bad bracket; used 1 W10837240 (BRACKET) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, Texas 77459
roosevelt
Job Details:
06/16/2022
checked and dound that compressor was disconnected reconnected and all function worked
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS
Near Missouri City, Texas 77459
roosevelt
Job Details:
06/16/2022
replaced all parts and all function ok
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW0
Near Houston, Texas 77085
roosevelt
Job Details:
06/16/2022
reconnected fill line and all function ok.. dl auth# is w136q20nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Missouri City, Texas 77459
roosevelt
Job Details:
06/16/2022
ajusted fill tube to icemaker and all function ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB4
Near Missouri City, Texas 77489
roosevelt
Job Details:
06/16/2022
replaced bad control
We serviced a
JENN-AIR OVEN
Model JJW2830DP01
Near Katy, Texas 77494
martin
Job Details:
06/16/2022
Replaced parts list and tested Heating as intended
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Houston, Texas 77042
angel
Job Details:
06/16/2022
Fixed switch assembly and found bail arm in the up position customer to monitor unit. If they call back please order ice maker W11553255
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, Texas 77003
Clayton
Job Details:
06/16/2022
completing for trip fee repeat no show per JR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Houston, Texas 77003
Clayton
Job Details:
06/16/2022
checked unit adjusted the frezer door gasket and checked operation
We serviced a
WHIRLPOOL RANGE
Model KCGD506GSS00
Near Houston, Texas 77025
Clayton
Job Details:
06/16/2022
customer cx at the door the unit is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHC00
Near Houston, Texas 77054
Clayton
Job Details:
06/16/2022
checked unit adjusted the frezer door and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Houston, Texas 77098
Clayton
Job Details:
06/16/2022
replaced shorted control and panel
We serviced a
KITCHENAID DISHWASHER
Model KUDS50FVSS3
Near Houston, Texas 77027
Clayton
Job Details:
06/16/2022
order parts; ordrng 1 W10258275 (bi-metal) and 1 W10285179 (cntrl-elec)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Houston, Texas 77027
Clayton
Job Details:
06/16/2022
checked unit found the hose connection under the sink leaking not the factory drain hose.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Houston, Texas 77004
Clayton
Job Details:
06/16/2022
replaced shorted element and control
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Katy, Texas 77493
martin
Job Details:
06/16/2022
Inspected MW door and interior Heating properly and working as intended Just wanted a second opinion
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Katy, Texas 77449
martin
Job Details:
06/16/2022
"Needs heater,control board,fuse and thermostat ; ordrng 1 WP3387747 (HEATER) and 1 280148 (THERMOSTAT CUT OFF) and 1 W10909685 (THERMAL FUSE) and 1 W11388022 (CONTROL BOARD) and 1 WP8577274 (THERMISTOR)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Katy, Texas 77449
martin
Job Details:
06/16/2022
Needs control board and pressure switch ; ordrng 1 W11322905 (Control board) and 1 W11316246 (Pressure switch)
We serviced a
WHIRLPOOL OVEN
Model JMW3430IL03
Near Katy, Texas 77450
martin
Job Details:
06/16/2022
"Inspected microwave and the console is non responsive to the MW commands. Will reorder console, MW ACU, and ACU ; ordrng 1 W11449431 (CONSOLE) and 1 W11448961 (CONTROL BOARD) and 1 W11325784 (MW ACU)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Houston, Texas 77011
ricky
Job Details:
06/16/2022
need cnt; ordrng 1 w10682535 and 1 w11476586 and 1 w10775446
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Spring, Texas 77382
james
Job Details:
06/16/2022
Order parts reschedule with customer; ordrng 1 W11394572 (LATCH)
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near Deer Park, Texas 77536
ricky
Job Details:
06/16/2022
need pump; ordrng 1 w10702856
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near La Porte, Texas 77571
ricky
Job Details:
06/16/2022
found after resetting cnt now working
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Crosby, Texas 77532
ricky
Job Details:
06/16/2022
"needs cnts, est declined"
We serviced a
KITCHEN AID OVEN
Model KOSE507ESS04
Near Cypress, Texas 77433
donnie
Job Details:
06/16/2022
"Helped KD with wall oven, new parts are defective ; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cypress, Texas 77433
donnie
Job Details:
06/16/2022
Helped KD repair stacked unit
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4EB
Near Houston, Texas 77058
chris
Job Details:
06/16/2022
Found faulty fans and door lock part order ; ordrng 1 WPW10176670 (Fan upper) and 1 WPW10016550 (Fan lower) and 1 WPW10195934 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW00
Near Houston, Texas 77061
chris
Job Details:
06/16/2022
Found broken filter housing part order ; ordrng 1 W10862456 (Filter housing)
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ
Near Santa Fe, Texas 77510
Gary L
Job Details:
06/16/2022
Helper complete
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Roman Forest, Texas 77357
leonard
Job Details:
06/16/2022
cleaned debris from oven racks and checked all oven operations and adjusted top burner flames. all check ok
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near New Caney, Texas 77357
leonard
Job Details:
06/16/2022
"replaced faulty motor and belt and pulley and ran test cycle. test ok; used 1 W11497303 (motor), 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near New Caney, Texas 77357
leonard
Job Details:
06/16/2022
unkinked drain hose and re-routed and resecured and ran test cycle. test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Caney, Texas 77357
leonard
Job Details:
06/16/2022
"checked unit operations and voltage and polarity and amp draw and all checked ok, with highest amp draw 7.1 amps.unit is on a 20 amp gfci breaker. called Tech line and spoke with Andrew and he advised going ahead and replacing motor. replaced motor and still tripping erracticaly. customer needs to get breaker replaced. ref#7733695381; used 1 W11026785 (MOTORDRVE) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Porter, Texas 77365
leonard
Job Details:
06/16/2022
order part; ordrng 1 279441 (drum ring)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cypress, Texas 77433
donnie
Job Details:
06/16/2022
Helped KD repair stacked unit
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Humble, Texas 77396
donnie
Job Details:
06/16/2022
"Cant duplicate issue at this time, operations are correct now"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Humble, Texas 77346
donnie
Job Details:
06/16/2022
"Repaired float switch, ran diagnostics, rebooted unit operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Humble, Texas 77346
donnie
Job Details:
06/16/2022
Unit needs ui and board ; ordrng 1 W11510463 (Board) and 1 W11478525 (Ui)
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Houston, Texas 77002
Clayton
Job Details:
06/16/2022
replaced shorted control
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cypress, Texas 77433
Josue
Job Details:
06/16/2022
DO helped uninstall stacked unit in closet to replace parts and reinstall. Rebooted unit. Tested all ops. All ops correct.Double labor: W136YA1NL2
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GBS1
Near Humble, Texas 77346
donnie
Job Details:
06/16/2022
"Found dishwasher power cord almost unplugged,hanging, from receptacle under sink. Plugged in operations are correct now"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cypress, Texas 77433
Josue
Job Details:
06/16/2022
DO helped uninstall stacked unit in closet to replace parts and reinstall. Rebooted unit. Tested all ops. All ops correct.Double labor: W136YB1NL2
We serviced a
KITCHEN AID OVEN
Model KOSE507ESS04
Near Cypress, Texas 77433
Josue
Job Details:
06/16/2022
"Single wall oven..Wrong part was in box, but the correct part number was ordered for the ui console asy. Unit still not working. Reordering ctrls.Three wgt. Two tech with DO.; ordrng 1 W11093248 (Ui console asy stainless single wall oven) and 1 W11179310 (Ctrl main)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, Texas 77077
jerrell
Job Details:
06/16/2022
Installed door mullion all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Houston, Texas 77079
jerrell
Job Details:
06/16/2022
Replaced module ran test all operations normal ; used 1 W11462342 (Module) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Cypress, Texas 77433
Josue
Job Details:
06/16/2022
Returning parts not used. Found unit clogged at drain with towels. Repaired drain pump and bellows. Advised customer on cleaning maintenance with bellows and washer.. also advised to clean often since they use it daily.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Tomball, Texas 77375
Josue
Job Details:
06/16/2022
Returning parts not used. Repaired wires at loose terminals on ctrls. Rebooted unit. Ran diagnostics. All operations are correct.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Magnolia, Texas 77354
Josue
Job Details:
06/16/2022
"Customers aware to fumigate roaches behind wall of unit so they cannot void warranty for the dishwasher. Mrs is aware to clean and maintain for any infestation. Only found one roach on ctrl board, but did not see infestation. Customer is aware that if we replace these ctrls and the issue persists after fumigation , whirlpool cannot guarantee warranty for any future infestation ..Ordering parts. Two wgt.; ordrng 1 W11413965 (Ui ctrl panel) and 1 W11414079 (Ui housing) and 1 W11410063 (Ctrl elec main)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Houston, Texas 77345
donnie
Job Details:
06/16/2022
"Unit wash motor isnt working, water comes in slow, no heat , open relay on control board ; ordrng 1 Wpw10671942 (Wash motor) and 1 Wpw10348269 (Drain pump) and 1 Wpw10327249 (Valve) and 1 W10629151 (Ui) and 1 W10751502 (Board)"
We serviced a
WHIRLPOOL RANGE
Model KCGD506GSS00
Near Houston, Texas 77025
derrick
Job Details:
06/16/2022
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, Texas 77030
derrick
Job Details:
06/16/2022
Order parts; ordrng 1 W11416362 (Sump)