We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Katy, Texas 77494
raul
Job Details:
12/14/2022
Replaced console
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cypress, Texas 77429
Josue
Job Details:
12/14/2022
Found no issues at this time. Unit working as designed. Ran diagnostics and found no error codes. I asked the customer to put clothes in at least half full and put on normal cycle to test. All operations are correct. Customer does not believe that this machine is working properly. Called tech line and spoke to Steve.. SR# 7735274790
We serviced a
WHIRLPOOL LAUNDRY
Model MVW7232HW0
Near Cypress, Texas 77429
Josue
Job Details:
12/14/2022
"Rotor stator getting stuck and not spinning, also found error code for ACU miscommunication to engaging motor and not engaging shifter. Customer paid service fee.. authorization 101190Estimate: 129.95 service fee, 344.53 gearcase, 268.61 stater, 88 clutch, 32.18 slider, 132.32 rotor, 145.69 wash plate, 399.59 ACU, 305 labor, 152.28 tax, 1998.15 total.Customer will contact Maytag for authorization parts and double labor for gearcase replacement.If customer calls back order part numbers: W11449841, W10915700, W10754448, W10734521, W10915701, W10902814, W11419171.Four wgt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Cypress, Texas 77429
Josue
Job Details:
12/14/2022
"Same part defective compressor. Ordering more parts. Three wgt, two tech with DO; ordrng 1 W11455472 (Compressor kit) and 1 W11024453 (Drier) and 1 W11320585 (Inverter box) and 1 W11455229 (Main ctrl)"
We serviced a
KITCHEN AID OVEN
Model KODE500ESS05
Near Houston, Texas 77098
angel
Job Details:
12/14/2022
Replaced shorted controls all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Brookshire, Texas 77423
martin
Job Details:
12/14/2022
Needs fridge door ; ordrng 1 LW10668874 (Fridge door)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Magnolia, Texas 77355
gary
Job Details:
12/14/2022
Replaced splutch actuator and belt assembly. All functions checked ok at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Tomball, Texas 77377
gary
Job Details:
12/14/2022
Replaced compressor assembly added dryer and recharged system. All functions checked ok at this time. Closing ticket
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW04
Near Pinehurst, Texas 77362
gary
Job Details:
12/14/2022
Replaced main control assembly and customer advised on no temperatures. Unit checked ok at this time
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Cypress, Texas 77433
Josue
Job Details:
12/14/2022
Still not heating. Ordering part. Three wgt; ordrng 1 W10836753 (Transformer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bellaire, Texas 77401
Clayton
Job Details:
12/14/2022
replaced the ice bin and chute
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Houston, Texas 77005
Clayton
Job Details:
12/14/2022
checked unit found the pump/motor asmy leaking the customer will call back to repair
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, Texas 77005
Clayton
Job Details:
12/14/2022
replaced idlervpulley and rollers
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW04
Near Houston, Texas 77027
Clayton
Job Details:
12/14/2022
thawed out the defrost drain
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS10
Near Houston, Texas 77006
Clayton
Job Details:
12/14/2022
checked unit thawed out the defrost drain
We serviced a
WHIRLPOOL1299] WASHER
Model WTW8240YW0
Near Houston, Texas 77019
Clayton
Job Details:
12/14/2022
checked unit found the lid latch shorted the customer declined the repair. part 149.95 serv/lab 249.95 tax 32.99 tol.432.89
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, Texas 77007
Clayton
Job Details:
12/14/2022
replaced the frezer door
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Houston, Texas 77007
Clayton
Job Details:
12/14/2022
order parts; ordrng 1 W11172798 (cntrl-elec) and 1 W10316760 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Houston, Texas 77042
jerrell
Job Details:
12/14/2022
Installed listed parts all test normal.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Magnolia, Texas 77354
gary
Job Details:
12/14/2022
Unable to reach customer will need RS ; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Magnolia, Texas 77354
gary
Job Details:
12/14/2022
"Replaced main control, clutch and stator. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Sealy, Texas 77474
martin
Job Details:
12/14/2022
Replaced parts list
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS0A
Near Jamaica Beach, Texas 77554
dadrick
Job Details:
12/14/2022
checked over unit. found bad cntrl box and thermistor. instaled new cntrl box and thermistor. unit working as designed now.
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9200CWS2
Near Hockley, Texas 77447
gary
Job Details:
12/14/2022
Replaced right and left hand hinge in door and adjusted spring placement. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cypress, Texas 77433
Josue
Job Details:
12/14/2022
Replaced parts. Ran diagnostics. All operations are correct. Customer to monitor unit.
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW01
Near Huffman, Texas 77336
leonard
Job Details:
12/14/2022
checked unit and all operations are working properly now. customer willl call back if happens again. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Arcola, Texas 77583
derrick
Job Details:
12/14/2022
Replaced shorted capacitor and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Missouri City, Texas 77459
derrick
Job Details:
12/14/2022
Assisted Russ on call
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Houston, Texas 77043
Louis R
Job Details:
12/14/2022
Found bad motor & drain pump; ordrng 1 W11416362 (Motor & sump) and 1 W11434044 (Fill valve) and 1 W11412291 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Houston, Texas 77055
Louis R
Job Details:
12/14/2022
Customer could not locate unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM05
Near Houston, Texas 77019
angel
Job Details:
12/14/2022
610 adjusted door gasket to allow door to close fully all ok no problem
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Spring, Texas 77373
donnie
Job Details:
12/14/2022
Replaced damaged door on microwave
We serviced a
AMANA DRYER
Model NED4655EW0
Near Spring, Texas 77388
Gary L
Job Details:
12/14/2022
Found wire broken and screw broken into nut on terminal block. Removed and replaced nuts and screws to terminal block. Checked operation
We serviced a
JENN-AIR COOKTOP
Model JED3536GS01
Near Houston, Texas 77044
donnie
Job Details:
12/14/2022
Need glass top; ordrng 1 W11476189 (Top) and 1 W11093627 (Trim) and 6 W11568604 (Bezel)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Houston, Texas 77345
donnie
Job Details:
12/14/2022
"No error codes in diagnostics, rebooted unit operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, Texas 77407
raul
Job Details:
12/14/2022
Replaced ice maker and thermistor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Atascocita, Texas 77346
donnie
Job Details:
12/14/2022
Auger motor is locked up; ordrng 1 W11310391 (Auger motor)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near The Woodlands, Texas 77380
Gary L
Job Details:
12/14/2022
Checked operation and function of range. Burners are all working fine. Checked operation
We serviced a
WHIRLPOOL DRYER
Model MED7230HC2
Near Porter, Texas 77365
leonard
Job Details:
12/14/2022
replaced burnt and loose connection terminal block kit and checked operations. ck ok; used 1 279318 (TERMINAL) from stock
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Spring, Texas 77373
Gary L
Job Details:
12/14/2022
Found faulty timer. Removed and replaced timer and cycling thermostat. Checked operation
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Spring, Texas 77373
Gary L
Job Details:
12/14/2022
Checked operation and function. Found unit working fine at present time. Checked voltage during operation and found voltage fine.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, Texas 77073
Gary L
Job Details:
12/14/2022
Found faulty capacitor. Removed and replaced motor capacitor. Checked operation ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Montgomery, Texas 77356
Armando
Job Details:
12/14/2022
"Checked unit and replaced shortedcontrol box, open evap harness and thermistor. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, Texas 77007
Louis R
Job Details:
12/14/2022
Checked unit. Fixed clogged water dispenser
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Montgomery, Texas 77356
Armando
Job Details:
12/14/2022
Checked unit and repaired loose connection at water inlet valve. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL STOVETOP
Model WFG550SOLZ1
Near Houston, Texas 77075
Osiel
Job Details:
12/14/2022
Replaced faulty burner head unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Houston, Texas 77062
Osiel
Job Details:
12/14/2022
Found loose connection @terminal block readjusted connection unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM504EPA0
Near Montgomery, Texas 77356
Armando
Job Details:
12/14/2022
Checked unit and repaired loose connection at control and reset controls. Ran test cycle and uit checks ok.
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Sugar Land, Texas 77479
roosevelt
Job Details:
12/14/2022
bad sensor dl auth# is k159fd0nl2; ordrng 1 w11598121 (sensor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Missouri City, Texas 77459
roosevelt
Job Details:
12/14/2022
replaced stuck sock from drian pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Missouri City, Texas 77459
roosevelt
Job Details:
12/14/2022
customer said that unit is working
We serviced a
IKEA REFRIGERATOR
Model IRT138FDM00
Near Houston, Texas 77044
leonard
Job Details:
12/14/2022
assisted Donnie
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Stafford, Texas 77477
roosevelt
Job Details:
12/14/2022
checkedc and unit worked as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Montgomery, Texas 77356
Armando
Job Details:
12/14/2022
Order part reschedule with customermisformed; ordrng 1 W11527890 (DISHRACK)
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Richmond, Texas 77406
raul
Job Details:
12/14/2022
Replaced blower wheel
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Montgomery, Texas 77356
Armando
Job Details:
12/14/2022
Close document for trip and diagnosis only. Model/Serial numbe on unit does not match model/serial on dispatch. Advised customer to contact warranty company to correct
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Montgomery, Texas 77356
Armando
Job Details:
12/14/2022
Order parts reschedule with customer per Technical Service Pointer #: W11651001 Rev A; ordrng 1 W11590590 (RING-TUB)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Conroe, Texas 77303
Armando
Job Details:
12/14/2022
Order parts reschedule with customer2 man w/ JP2wgt; ordrng 1 W11616491 (CNTRL-ELEC)
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Shenandoah, Texas 77384
Armando
Job Details:
12/14/2022
Checked unit and adjusted LF igniter clip. Unit checks ok.
We serviced a
MAYTAG WASHER
Model XX
Near Cypress, Texas 77433
Josue
Job Details:
12/14/2022
Replaced parts. Ran diagnostics. All operations are correct now. Customer approved.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Friendswood, Texas 77546
chris
Job Details:
12/14/2022
"Found faulty Gearcase, basket and wash plate. Quoted customer for repair. Customer to replace unit"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Alvin, Texas 77511
chris
Job Details:
12/14/2022
"Replaced faulty Gearcase, basket and agitator. Unit is now working as intended no leaks at this time"
We serviced a
MAYTAG REFRIGERATOR
Model MZF34X20DW
Near Houston, Texas 77075
chris
Job Details:
12/14/2022
Found faulty compressor part order ; ordrng 1 W10750851 (Compressor) and 1 WPW10143759 (Drier)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EPA01
Near Galveston, Texas 77550
dadrick
Job Details:
12/14/2022
order parts; ordrng 1 W10555480 (heat sheal) and 1 W10555478 (insulation)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near La Marque, Texas 77568
dadrick
Job Details:
12/14/2022
"checked over unit. found unit going to defrozt. found bad cntrl box, heater, wire harnes, and thermistor. instaled new cntrl box, heater, wire harnes, and thermistor. unit working as designed now."
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Cypress, Texas 77433
Josue
Job Details:
12/14/2022
Error codes for ACU and UI mismatch and miswiring.. advised Mrs to also have electrician check breaker box and household wiring. ordering ctrls for unit. Three wgt.; ordrng 1 W11600370 (Ui console stainless) and 1 W11261167 (Main ctrl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, Texas 77027
jerrell
Job Details:
12/14/2022
Installed listed parts all test normal
We serviced a
WHIRLPOOL DRYER
Model WGD6620HW3
Near Houston, Texas 77057
angel
Job Details:
12/14/2022
Ordering parts to eliminate vibration ; ordrng 4 W11113654 (Sound pad)s and 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB00
Near Houston, Texas 77062
chris
Job Details:
12/14/2022
Found faulty user interface part order ; ordrng 1 W11518204 (User interface)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Houston, Texas 77062
chris
Job Details:
12/14/2022
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time. If customer calls back please order control and user interface
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Tomball, Texas 77375
gary
Job Details:
12/14/2022
Ran diagnostics quoting customer for complete element/cutoff replacement 175.02 parts with additional 75.00 labor ; ordrng 1 Wp8544771 (Element) and 1 279973 (Cutoff)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Cypress, Texas 77433
Josue
Job Details:
12/14/2022
Repaired drain wires underneath. Ran tests. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Tomball, Texas 77377
Josue
Job Details:
12/14/2022
Fan motor not working and evaporator not defrosting mode. Ordering parts. Two wgt; ordrng 2 WPW10384183 (Thermistor)s and 1 WP2315549 (Evaporator fan motor)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Tomball, Texas 77375
Josue
Job Details:
12/14/2022
Replaced parts. All operations are correct. Customer to monitor unit 36hours.; used 2 WPW10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Huffman, Texas 77336
leonard
Job Details:
12/14/2022
replaced shorted control boards and and faulty latch and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, Texas 77078
donnie
Job Details:
12/14/2022
"Need approval ; ordrng 1 W11454734 (Gearcase) and 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11428524 (Capacitor) and 1 W11550891 (Agitator) and 1 W10752719 (Basket), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Porter, Texas 77365
leonard
Job Details:
12/14/2022
"replaced broken dispenser motor and coupling and checked operations. ck ok; used 1 W11310391 (motor), and 1 WP63052-2 (IMPELLER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Huffman, Texas 77336
donnie
Job Details:
12/14/2022
Helped LV repair washer
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS
Near Huffman, Texas 77336
leonard
Job Details:
12/14/2022
all operations are working properly now. customer will call back if problem persist. ck ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Houston, Texas 77057
jerrell
Job Details:
12/14/2022
Need to order; ordrng 1 W11130362 (SUSPENSION)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cypress, Texas 77433
Josue
Job Details:
12/14/2022
Replaced part. All operations are correct. ; used 1 WP3387747 (Element) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Texas City, Texas 77591
dadrick
Job Details:
12/14/2022
checked over unit. found dad cntrl. had to uninstall and reinstall to check wire harnes. instaled new cntrl. unit working as designed now. auth#w158901nl2
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Cypress, Texas 77429
Josue
Job Details:
12/14/2022
Replaced parts. Repaired sealed system with DO. Checked for leaks. All operations are correct. Customer to monitor unit 48hrs.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Houston, Texas 77019
angel
Job Details:
12/14/2022
Cleared error and retested unit all ok no problems
We serviced a
WHIRLPOOL MICROWAVE
Model YWMH78019HZ03
Near Huffman, Texas 77336
donnie
Job Details:
12/14/2022
Helped LV repair microwave
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Shenandoah, Texas 77384
Armando
Job Details:
12/14/2022
Checked unit and repaired loose connection at oven temp sensor. Ran test cycle and unit checks ok and temps are ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Texas City, Texas 77590
dadrick
Job Details:
12/14/2022
"checked over unit. found bad freezer door, water valve, and ctrl. instaled new freezer door, water valve, and cntrl. unit working as designed."
We serviced a
WHIRLPOOL LAUNDRY
Model Mvwb835dw4
Near Brookshire, Texas 77423
martin
Job Details:
12/14/2022
"Customer approved quoteFor control board, lid lock ; ordrng 1 W11400681 (Control board) and 1 W10810403 (Lid lock)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77062
Osiel
Job Details:
12/14/2022
Found faulty water valve replaced valve unit is working as intended no issues found at this time ; used 1 W11385821 (Water valve) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model KMLS311HBS09
Near Spring, Texas 77380
Josue
Job Details:
12/14/2022
Returning parts. Unit replaced. Closing ticket for service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Houston, Texas 77095
Gary L
Job Details:
12/14/2022
Unit replaced by AIG due to availability of part
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Porter, Texas 77365
leonard
Job Details:
12/14/2022
checked unit and reseated loose ui cable connection and cleared f2e2 error code and ran recalibration and test cycle. test ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Spring, Texas 77373
donnie
Job Details:
12/14/2022
Lowered low flames on front two burners and left rear burner. Operations are correct now
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Houston, Texas 77019
angel
Job Details:
12/14/2022
Found loose connection on main control all ok no problems
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Houston, Texas 77024
angel
Job Details:
12/14/2022
Tried to complete call but customer will not answer calls to reschedule
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near The Woodlands, Texas 77380
Gary L
Job Details:
12/14/2022
Found and removed obstruction from drain pump. Checked operation and function
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Spring, Texas 77373
Gary L
Job Details:
12/14/2022
Customer complaining that steam collects on door when cooking. Advised customer that is normal when cooking certain foods
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Houston, Texas 77027
angel
Job Details:
12/14/2022
Unit has been replaced no more service is needed
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cypress, Texas 77429
Josue
Job Details:
12/14/2022
No power to unit. Reset breaker and ran tests. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, Texas 77019
Clayton
Job Details:
12/14/2022
replaced worpped door