Service History 1548

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Magnolia, Texas 77354

gary

Job Details: 02/20/2023

"Ran diagnostics, cleared build up from in fill valve filter. Customer advised on issue. Checked ok at this time"

We serviced a

WHIRLPOOL KITCHEN

Model WRS325SDHZ00

Near Tomball, Texas 77375

gary

Job Details: 02/20/2023

"Replaced complete filter housing in unit, all functions checked ok at this time"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Tomball, Texas 77375

gary

Job Details: 02/20/2023

No response at door will need RS; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Tomball, Texas 77375

gary

Job Details: 02/20/2023

Replaced main actuator and capacitor assembly in unit. All functions checked ok at this time ; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Tomball, Texas 77375

gary

Job Details: 02/20/2023

"Ran diagnostics, unable to duplicate issue. Reset main control and customer advised on functions"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Stafford, Texas 77477

derrick

Job Details: 02/20/2023

Order panel; ordrng 1 W1146772 (Panel)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS04

Near Sugar Land, Texas 77479

derrick

Job Details: 02/20/2023

Order compressor condenser and drier; ordrng 1 W10843121 (Drier)

We serviced a

WHIRLPOOL VENTHOOD

Model UVL6036JSS2

Near Pinehurst, Texas 77362

gary

Job Details: 02/20/2023

"Ran diagnostics, ordering replacement filters ; ordrng 3 W10169961A (Filter)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Magnolia, Texas 77355

gary

Job Details: 02/20/2023

"Ran diagnostics, ordering replacement drain pump; ordrng 1 W10876537 (Pump)"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW0

Near Houston, Texas 77078

donnie

Job Details: 02/20/2023

"Need tub , basket etc..; ordrng 1 W10811960 (Basket) and 1 W11219115 (Tub) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 Wpw10215093 (Filter drain) and 1 Wpw10109200 (Screw) and 1 W10734521 (Slider) and 1 W11213337 (Wire harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Houston, Texas 77086

Gary L

Job Details: 02/20/2023

Ordering parts per tech line. Customer wants a new unit; ordrng 1 W11596130 (Flowmeter) and 1 W11413407 (Drawer) and 1 W11543998 (Control) and 1 W11394572 (Latch)

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBW0

Near Sugar Land, Texas 77479

derrick

Job Details: 02/20/2023

Unit caught on fire at control

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258XEW6

Near Houston, Texas 77064

Gary L

Job Details: 02/20/2023

Ordering parts ; ordrng 1 W11260592 (Wire harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Cypress, Texas 77433

Josue

Job Details: 02/20/2023

Ordering ctrl. ; ordrng 1 W11224256 (Ctrl elec)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503EBS01

Near Spring, Texas 77380

Gary L

Job Details: 02/20/2023

Removed and replaced fan shroud and thermistor. Same parts as previous call. Parts warranted

We serviced a

KITCHENAID FREEZER

Model KRMF706ESS04

Near Katy, Texas 77494

martin

Job Details: 02/20/2023

Closing out

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Houston, Texas 77016

Gary L

Job Details: 02/20/2023

Removed and replaced drain pump assembly

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Houston, Texas 77080

Louis R

Job Details: 02/20/2023

Fixed burner caps. Operating as normal

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW3

Near Houston, Texas 77345

donnie

Job Details: 02/20/2023

"Unit needed motor and blower , unit has been exchanged."

We serviced a

KITCHEN AID OVEN

Model KOSE500ESS20

Near Richmond, Texas 77406

raul

Job Details: 02/20/2023

I inspected oven and oven reached temp with no problem. Oven is working as intended

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSS246LL0

Near Montgomery, Texas 77356

Armando

Job Details: 02/20/2023

Close document for trip and diagnosis. Unit has been replaced.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Montgomery, Texas 77316

Armando

Job Details: 02/20/2023

Close document for trip and diagnosis and return parts. CUSTOMER HAS NOT CALLED BACK TO RS AFTER MULTIPLE ATTEMPTS.

We serviced a

WHIRLPOOL1299] REFRIGERATOR

Model KRFC704FPSO3

Near Houston, Texas 77345

donnie

Job Details: 02/20/2023

"Warranty part, need comp; ordrng 1 W11592010 (Comp)"

We serviced a

WHIRLPOOL FREEZER

Model WRS321SDHV08

Near Houston, Texas 77077

raul

Job Details: 02/17/2023

Will need thermistor ; ordrng 1 W10384183 (Thermistor)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW

Near Houston, Texas 77076

Gary L

Job Details: 02/17/2023

Found valve cracked. Removed and replaced valve. Checked operation

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258XEW6

Near Houston, Texas 77064

Gary L

Job Details: 02/17/2023

Ordering parts ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Houston, Texas 77024

angel

Job Details: 02/17/2023

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Fresno, Texas 77545

roosevelt

Job Details: 02/17/2023

bad housing; ordrng 1 W11162042 (housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD606ESS01

Near Missouri City, Texas 77459

roosevelt

Job Details: 02/17/2023

replaced all modules

We serviced a

JENN-AIR OVEN

Model JJW2830WP01

Near Missouri City, Texas 77459

roosevelt

Job Details: 02/17/2023

replaced bad blowers

We serviced a

MAYTAG WASHER

Model MVWB865GC1

Near Missouri City, Texas 77459

roosevelt

Job Details: 02/17/2023

replaced bad valve and card # 00461d; used 1 W11165546 (VALVE) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Missouri City, Texas 77459

roosevelt

Job Details: 02/17/2023

checked and all opperation worked as designed

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Katy, Texas 77494

martin

Job Details: 02/17/2023

Per customer unit is working properly now but machine is uneven not leveled Adjusted front feet to properly level unitTested and working as intended now

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Houston, Texas 77096

Clayton

Job Details: 02/17/2023

checked unit found the gearcase noisey the customer declined the repair

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Bellaire, Texas 77401

Clayton

Job Details: 02/17/2023

checked unit inspected all the wire connections and ran a test cycle the unit checked ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Houston, Texas 77005

Clayton

Job Details: 02/17/2023

order parts; ordrng 1 w11573703 (hinge) and 1 w11573702 (hinge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Houston, Texas 77025

Clayton

Job Details: 02/17/2023

replaced ice maker

We serviced a

KITCHEN AID ICE MAKER

Model KUIX535HPA

Near Houston, Texas 77079

jerrell

Job Details: 02/17/2023

"Replaced water valve and circulation pump ran test all operations normal.; used 1 W10870921 (Water valve), and 1 W11176264 (Pump, Recirculating) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555sihz06

Near Houston, Texas 77057

jerrell

Job Details: 02/17/2023

Adjust thermistor ran test all operations normal.

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Houston, Texas 77004

Louis R

Job Details: 02/17/2023

Found F3E2 error code; ordrng 1 W11618921 (Control) and 1 Wpw10298258 (Sensor Harness) and 2 3398507 (Sensor)s and 1 W11086603 (Grill)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Houston, Texas 77022

Louis R

Job Details: 02/17/2023

Customer had drain hose smashed against wall(pic attached). Customer also had about 4 feet of drain hose inside of wall (pic attached). Checked unit operating as normal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Houston, Texas 77080

Louis R

Job Details: 02/17/2023

Checked unit found operating as normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Houston, Texas 77080

Louis R

Job Details: 02/17/2023

Fixed seal gap on freezer door.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Houston, Texas 77045

roosevelt

Job Details: 02/17/2023

replaced door panel

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ0

Near Sugar Land, Texas 77498

roosevelt

Job Details: 02/17/2023

replaced bad harness

We serviced a

KITCHEN AID DISHWASHER

Model KDTE204KPS0

Near Galveston, Texas 77554

dadrick

Job Details: 02/17/2023

order parts; ordrng 1 W11460946 (wash pump)

We serviced a

WHIRLPOOL ICEMAKER

Model KUID308HPS01

Near Galveston, Texas 77554

dadrick

Job Details: 02/17/2023

checekd over unit. found bad pump. instaled new pump. unit working as designed.; used 1 W11542867 (PUMP) from stock

We serviced a

AMANA DISHWASHER

Model ADB1400AGB3

Near Galveston, Texas 77550

dadrick

Job Details: 02/17/2023

checked over unit. found loose door seal. reinstaled door seal. unit working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM704LPA0

Near Montgomery, Texas 77356

Armando

Job Details: 02/17/2023

Checked unit and repaired loose connection at heater element. Ran test cycle and unit checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Montgomery, Texas 77356

Armando

Job Details: 02/17/2023

"Order parts reschedule with customer; ordrng 1 W10384183 (Thermistor) and 1 W11321508 (Control, Electronic)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS2

Near Montgomery, Texas 77356

Armando

Job Details: 02/17/2023

assisted Tech JP

We serviced a

KITCHEN AID MICROWAVE

Model UMC5200BAB

Near Houston, Texas 77042

jerrell

Job Details: 02/17/2023

No parts are available for the repairs needed customer to replace unit due to the condition.

We serviced a

WHIRLPOOL COOKTOP

Model KCGD500GSS00

Near Katy, Texas 77494

martin

Job Details: 02/17/2023

We serviced a

KITCHENAID MICROWAVE

Model KEMS309BSS00

Near Katy, Texas 77494

martin

Job Details: 02/17/2023

"Needs MW appliance manager, inverter and console ; ordrng 1 W10217711 (MW inverter) and 1 W10915648 (MW manager) and 1 W10570025 (Console)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Richmond, Texas 77406

raul

Job Details: 02/17/2023

"Upon arrival unit was burning blue. I explained to customer about burner tops, and how to use broiler."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Richmond, Texas 77406

raul

Job Details: 02/17/2023

There was no power at outlet. Check breaker and it was tripped. I reset and dryer is working as intended

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS08

Near Richmond, Texas 77407

raul

Job Details: 02/17/2023

The right side of microwave had a section touching cabinets and causing it to vibrate. I put foam strip to muffle vibration.

We serviced a

WHIRLPOOL1299] MICROWAVE

Model WMH31017HSO9

Near Houston, Texas 77447

gary

Job Details: 02/17/2023

"Ran diagnostics, adjusted connectors and customer advised on functions. Unit checked ok at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Houston, Texas 77024

jerrell

Job Details: 02/17/2023

Installed listed parts all test normal.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cypress, Texas 77429

Josue

Job Details: 02/17/2023

"Replaced parts. Ran diagnostics. All operations are correct now. Customer to clean vents. Customer aware we are not replacing parts again when customs at fault for not maintaining vents and lint cleanings. ; used 2 WP3387134 (Thermostat), 2 W10724237 (Element), 2 WP3977767 (Thermistor fix), 2 279816 (Cut off trml), and 2 WP3392519 (Fuse) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Cypress, Texas 77433

Josue

Job Details: 02/17/2023

Ordering parts per errors with miscommunication on electronics. Three wgt; ordrng 1 W11378949 (Ui console asy) and 1 W11565024 (Ctrl elec)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Houston, Texas 77054

Clayton

Job Details: 02/17/2023

checked unit adjusted the drain hose and checked oprtation

We serviced a

JENN-AIR M/W OTR

Model JMV9196CS3

Near Bellaire, Texas 77401

Clayton

Job Details: 02/17/2023

order part; ordrng 1 W11205116 (door/mw)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Houston, Texas 77004

Clayton

Job Details: 02/17/2023

order parts; ordrng 1 w11506635 and 1 W10843121 (filter dryer) and 1 w11358352

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Houston, Texas 77003

Clayton

Job Details: 02/17/2023

order part; ordrng 1 W11043483 (console)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Houston, Texas 77082

raul

Job Details: 02/17/2023

"Will need drum, motor, blower wheel,; ordrng 1 W10757750 (Drum) and 1 W10396029 (Motor) and 1 694089 (Blower wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Houston, Texas 77082

raul

Job Details: 02/17/2023

Secured vibration of bottom cardboard panel and adjusted fridge door.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ

Near Sugar Land, Texas 77498

raul

Job Details: 02/17/2023

Will need control and UI; ordrng 1 W10913611 (Control board) and 1 W11084672 (UI)

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ08

Near Sugar Land, Texas 77478

raul

Job Details: 02/17/2023

"Will need control board, Magnetron, Transformer, capacitor, diode, magnetron thermostat.; ordrng 1 W10849829 (Control board) and 1 W11541670 (Magnetron) and 1 W11540983 (Transformer) and 1 W10574736 (Capacitor) and 1 W11222648 (Diode) and 1 W10832024 (Magnetron Thermostat)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Montgomery, Texas 77356

Armando

Job Details: 02/17/2023

Checked unit and replaced stripped upper manifold and washarm. Unit checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Cypress, Texas 77433

Josue

Job Details: 02/17/2023

Helped JT repair sealed system. Checked for leaks. All operations are correct. Customer to monitor unit 48hrs.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Spring, Texas 77373

donnie

Job Details: 02/17/2023

Replaced right front burner and switch. Operations are correct now

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Spring, Texas 77373

donnie

Job Details: 02/17/2023

Unit jumping around. Shipping bolt were still in the unit. Installers didnt remove bolts

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Hockley, Texas 77447

gary

Job Details: 02/17/2023

Replaced complete splutch and motor assembly in unit. All functions checked ok at this time

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Hockley, Texas 77447

gary

Job Details: 02/17/2023

"Replaced complete console in unit, all functions checked ok at this time"

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Houston, Texas 77080

Louis R

Job Details: 02/17/2023

Order parts; ordrng 1 W11435570 (Burner caps) and 1 W11652049 (Burners)

We serviced a

JENN-AIR FRIDGE

Model JS48PPDUDE01

Near Houston, Texas 77055

Louis R

Job Details: 02/17/2023

Replaced leaking ice maker.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FSS00

Near Houston, Texas 77339

leonard

Job Details: 02/17/2023

defrosted frost build up on rc evaporator and replaced faulty cover assembly and control board per special project#S27311

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Stafford, Texas 77477

roosevelt

Job Details: 02/17/2023

replaced bad compressor; used 1 W11109499 (DRIER-TUBE) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near League City, Texas 77573

dadrick

Job Details: 02/17/2023

checked over unit. found kinked rain hose. straiten drain hose. unit working as designed.

We serviced a

WHIRLPOOL RANGE

Model AGR4230BAW3

Near Houston, Texas 77078

donnie

Job Details: 02/17/2023

Unit back guard is discolored above oven vent outlet under right side of back guard. I called whirlpool safety. They are not replacing the part its considered an appearance part.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Humble, Texas 77338

donnie

Job Details: 02/17/2023

Unit is not getting water to it. Repaired water inlet. Operations are correct now

We serviced a

JENNAIR DISHWASHER

Model JDPSS244LM1

Near Tomball, Texas 77377

gary

Job Details: 02/17/2023

Unable to reach customer will need RS; O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BS4

Near Houston, Texas 77068

Gary L

Job Details: 02/17/2023

Found door coming off range at hinge. Removed door and reinstalled. Checked operation

We serviced a

WHIRLPOOL M/W OTR

Model WMH54521JZ00

Near Richmond, Texas 77407

martin

Job Details: 02/17/2023

"1st visit i inspected bulb and found it burned out. Notified customer that whirlpool does not warranty bulbs and that replacing bulb would fall on the customer. I showed customer where and how to replace2nd visit I inspected and found bulb not fully installed correctly was loose, just needed to be tightened and light turned ON right awayUploaded picture documentation Advised customer that if we come back for same issue there would be a service fee associated Unit is working as intended."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Katy, Texas 77493

martin

Job Details: 02/17/2023

"Ran diagnostics and everything was fine Washer fills properly both cold and hot valves. Washes,spins and drains as intended Advised Maintenance team to advise to tenants of excess heavy loads and or using too much soap, how that could cause improper cleaning Unit is working as intended"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near Houston, Texas 77003

Clayton

Job Details: 02/17/2023

checked unit adjusted the doors and checked operation

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near The Woodlands, Texas 77380

Josue

Job Details: 02/17/2023

Ordering part per customer. Two wgt; ordrng 1 W11613486 (Panel door front stainless)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Houston, Texas 77345

leonard

Job Details: 02/17/2023

order parts 2man 3wgt with Donnie; ordrng 1 W11025593 (vent assembly) and 1 W11184028 (vent gasket) and 1 W11221921 (insulation) and 1 W11120458 (tub)

We serviced a

WHIRLPOOL OVEN

Model CWG3100AAB

Near Houston, Texas 77036

derrick

Job Details: 02/17/2023

Call customer with estimate; ordrng 1 74001929 (Valve)

We serviced a

WHIRLPOOL DRYER

Model MDG9357AWW

Near Stafford, Texas 77477

derrick

Job Details: 02/17/2023

Cam consumer back with estimate and eta ; ordrng 1 33001840 (Idler)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Sugar Land, Texas 77479

derrick

Job Details: 02/17/2023

Replaced warranty heater and checked operation of unit ok; used 1 W11537778 (Motor) from stock

We serviced a

JENN-AIR MICROWAVE

Model JMW2430DS01

Near Sugar Land, Texas 77479

derrick

Job Details: 02/17/2023

Call consumer with cost and eta of part; ordrng 1 W10777215 (Appliance manager)

We serviced a

WHIRLPOOL WASHER

Model MHW3505FW1

Near Spring, Texas 77380

Josue

Job Details: 02/17/2023

We serviced a

WHIRLPOOL1299] REFRIGERATOR

Model WRV986FDEM01

Near Tomball, Texas 77375

Josue

Job Details: 02/17/2023

We serviced a

WHIRLPOOL FREEZER

Model MZF34X20DW03

Near Tomball, Texas 77375

Josue

Job Details: 02/17/2023

We serviced a

WHIRLPOOL FREEZER

Model WRS335SDHM06

Near Tomball, Texas 77375

Josue

Job Details: 02/17/2023

"No defrost, no air flow. Ordering parts. Three wgt.; ordrng 1 W11650661 (Defrost heater and harness) and 1 WP2315549 (Fan motor)"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GS0

Near Houston, Texas 77345

leonard

Job Details: 02/17/2023

replaced faulty pump/motor and drain pump and low capacity heater and broken spray arms and ran test cycle. test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Humble, Texas 77346

leonard

Job Details: 02/17/2023

replaced broken console and checked operations. ck ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB3

Near Humble, Texas 77396

leonard

Job Details: 02/17/2023

adjusted simmer flames on front burners and checked all operations and all checked ok. customer states that gfci breaker somtimes trips. no shorts or problems found with operation.suspect faulty gfci breaker and advised customer to have breaker checked or replaced.

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