We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Huffman, Texas 77336
leonard
Job Details: 07/20/2022
replaced heating element per special project#s17304. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Houston, Texas 77044
donnie
Job Details: 07/20/2022
Freezer door makes a popping noise inside of door; ordrng 1 W11572312 (Door) and 1 W10257204 (Closer) and 1 W11269265 (Hinge)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Houston, Texas 77044
donnie
Job Details: 07/20/2022
"Ice is dispensing, customer is over filling glass and pulling away from dispenser too fast ice gets on floor."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Houston, Texas 77075
chris
Job Details: 07/20/2022
Could not install control as unit had roach infestation. Took photos and documented with tpss Units warranty is voided 7733666947
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Houston, Texas 77075
chris
Job Details: 07/20/2022
Per Tech-Line unit has faulty dsi board part order 7734155959; ordrng 1 W11162730 (Dsi board)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Houston, Texas 77047
chris
Job Details: 07/20/2022
Found loose slider retainer clip. Reinstalled retaining clip correctly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL STACK UNIT
Model WET4027HW1
Near Huffman, Texas 77336
leonard
Job Details: 07/20/2022
upon arrival customer advised they no longer live at that address and she stated that she told the customer service representative that her new address is in LLano Texas.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Booth, Texas 77469
raul
Job Details: 07/20/2022
The water line to ice maker was frozen. I thaw it out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Atascocita, Texas 77346
donnie
Job Details: 07/20/2022
Cx per Mr. wpl said he was under warranty. It was only for sealed system. I called wpl to confirm no warranty
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Galveston, Texas 77550
dadrick
Job Details: 07/20/2022
checked over unit. found restricted house exhoust duct. cust will clean exoust. unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Porter, Texas 77365
leonard
Job Details: 07/20/2022
sealed gaps between drain trouph and outer door panel and tightened loose freezer door handle set screws. ck ok; used 1 WP482338 (ADHESIVE) from stock
We serviced a
WHIRLPOOL LAUNDRY
Model MVWP575GW
Near Rosenberg, Texas 77469
raul
Job Details: 07/20/2022
"After installing motor and capacitor, i still wasnt getting the machine to spin. When i went into a manual diagnostic and was testing the actuator got a short and blew out the control board. Call tech-line and they suggested to order control board, actuator and harness wire. ; ordrng 1 W11411581 (Control board) and 1 W11212745 (Actuator) and 1 W11376227 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, Texas 77469
raul
Job Details: 07/20/2022
"Called tech-line while in home and through the diagnostic we found a open thermistor. And when we put it to turn on heater there was nothing coming on. (SR 7734156504) Will need Thermistor, and Heater element. ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, Texas 77469
raul
Job Details: 07/20/2022
"I ran heater and saw that i was getting heat. I then check air flow and noticed there was air restriction, I disconnected dryer vent and noticed a lot of lint in hose. I show customer and explained that we dont unclog vent line. she would have to let maintenance in building know."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Missouri City, Texas 77459
raul
Job Details: 07/20/2022
Replaced rear right valve
We serviced a
KITCHENAID ICEMAKER
Model KUIX305ESS2
Near Houston, Texas 77069
Josue
Job Details: 07/20/2022
Helped customer clean inside unit and clean coils so that they can clean it next time. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Tomball, Texas 77377
Josue
Job Details: 07/20/2022
Unit in demo mode. Rebooted unit. Ran tests and all operations are correct. Customer approved. Explained child lock to customer.
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Magnolia, Texas 77354
gary
Job Details: 07/20/2022
"Ran diagnostics, customer advised on unit functions. Unsatisfied with newer style burners. Unit working as designed"
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Montgomery, Texas 77356
james
Job Details: 07/20/2022
Checked unit and adjusted copper lines to prevent vibration sound. Ran complete cycle and unit checks ok and has normal sounds.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Galveston, Texas 77554
dadrick
Job Details: 07/20/2022
order part make cust awair of charges.; ordrng 1 WPW10482836 (latch) and 1 W11188527 (cntrl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Santa Fe, Texas 77510
Gary L
Job Details: 07/20/2022
Helper complete
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Humble, Texas 77346
donnie
Job Details: 07/20/2022
Replaced unit motor capacitor. Operations are correct now ; used 1 W11395618 (Capacitor) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Houston, Texas 77345
donnie
Job Details: 07/20/2022
Repaired light circuit
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Sugar Land, Texas 77479
roosevelt
Job Details: 07/20/2022
bad pump and motor; ordrng 1 W11178672 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Sugar Land, Texas 77479
roosevelt
Job Details: 07/20/2022
replaced compressor and all parts
We serviced a
WHIRLPOOL DRYER
Model WGD7120HC1
Near Houston, Texas 77007
Clayton
Job Details: 07/20/2022
order part; ordrng 1 W10458665 (top)
We serviced a
KITCHENAID KITCHEN
Model KDFE204KPS0
Near Houston, Texas 77031
Clayton
Job Details: 07/20/2022
replaced the heating element; used 1 W11537778 (HEATER) from stock
We serviced a
MAYTAG KITCHEN
Model MDB4949SKZ0
Near Houston, Texas 77069
Josue
Job Details: 07/20/2022
Close out for service. Unit operations are correct.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS
Near Houston, Texas 77057
angel
Job Details: 07/20/2022
Reset control and retested unit all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Katy, Texas 77449
martin
Job Details: 07/20/2022
Inspected oven door and will need outer glass replaced Uploaded picture of quoteOuter glass W11176456 $546Labor to install part $109Total: $655PENDING CUSTOMER APPROVAL
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Atascocita, Texas 77346
leonard
Job Details: 07/20/2022
"replaced broken oven light socket and bulb and checked operations. ck ok; used 1 W10856866 (SOCKT-LITE), and 1 W10888179 (BULBLIGHT) from stock"
We serviced a
JENN-AIR RANGE
Model JDRP436WP02
Near Houston, Texas 77098
Clayton
Job Details: 07/20/2022
order parts; ordrng 1 W10876298 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Tomball, Texas 77377
gary
Job Details: 07/20/2022
"Documented issue with tech line, ordering new motor, capacitor, pump and control ; ordrng 1 W11399437 (Pump) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11543998 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ2
Near Humble, Texas 77346
leonard
Job Details: 07/20/2022
adjusted burner flames and checked all operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Houston, Texas 77336
leonard
Job Details: 07/20/2022
adjusted simmer flames on rt. and left front burners. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Houston, Texas 77336
leonard
Job Details: 07/20/2022
adjusted burner flames on all burners and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Booth, Texas 77469
raul
Job Details: 07/20/2022
Will need thermostat and control board; ordrng 1 Wp661566 (Thermostat) and 1 W10906426 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Huffman, Texas 77336
leonard
Job Details: 07/20/2022
replaced leaky water inlet valve hose washer and dried water from float and trouph and ran test cycle. test ok; used 1 WP16123 (WASHER) from stock
We serviced a
KITCHEN AID RANGE
Model KCGS356ESS00
Near Porter, Texas 77365
leonard
Job Details: 07/20/2022
adjusted simmer flames on all burners. ck ok
We serviced a
WHIRLPOOL FREEZER
Model WRT138FFDB01
Near Brookshire, Texas 77423
martin
Job Details: 07/20/2022
Closing out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Richmond, Texas 77406
raul
Job Details: 07/20/2022
Trip and Diagnostic only
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS
Near Houston, Texas 77030
derrick
Job Details: 07/20/2022
Order parts; ordrng 1 W11351659 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Humble, Texas 77346
donnie
Job Details: 07/20/2022
"Ran diagnostics,no error codes in diagnostics. Rebooted unit operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Humble, Texas 77396
leonard
Job Details: 07/20/2022
order part 2man 2wgt with Donnie- run with doc#704341; ordrng 1 W11167902 (cover-evap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Richmond, Texas 77407
martin
Job Details: 07/19/2022
Cleared debris from inside air GAP blockage
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Richmond, Texas 77406
martin
Job Details: 07/19/2022
"Replaced both water valve and ice maker but still no ice. Will need Freezer door, water valve again and control board ; ordrng 1 LW11026425 (Freezer door) and 1 WPW10179146 (Water valve) and 1 W11212392 (Control board)"
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS00
Near Katy, Texas 77494
martin
Job Details: 07/19/2022
Assisted AR with 2man job
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Fulshear, Texas 77441
martin
Job Details: 07/19/2022
Needs drain pan and gasket ; ordrng 1 W11457241 (Drain pan) and 1 W10510863 (Gasket)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Fresno, Texas 77545
roosevelt
Job Details: 07/19/2022
checked and called yech line and spoke with joyel and was advised that unit was working as designed file# is 7734139348
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, Texas 77031
Clayton
Job Details: 07/19/2022
checked unit cleared and reset the control and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Bellaire, Texas 77401
Clayton
Job Details: 07/19/2022
checked unit adjusted the controls and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Bellaire, Texas 77401
Clayton
Job Details: 07/19/2022
replace leaking ice maker; used 1 4317943 (ICE MAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42QMS02
Near West University Place, Texas 77005
Clayton
Job Details: 07/19/2022
order part; ordrng 1 W10818296 (cntrl-elec)
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Houston, Texas 77005
Clayton
Job Details: 07/19/2022
checked unit adjusted the compresor tubeing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Houston, Texas 77007
Clayton
Job Details: 07/19/2022
order parts; ordrng 1 W10507884 (compressor) and 1 W10143759 (drier (service))
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, Texas 77007
Clayton
Job Details: 07/19/2022
checked unit adjusted the door and latch and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Conroe, Texas 77304
james
Job Details: 07/19/2022
Checked unit and replaced heater element per Technical Service Pointer #: W11540964. Ran test cycle and unit checks ok and no leaks detected. Special Project code S17304. Parts and labor; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Houston, Texas 77059
Osiel
Job Details: 07/19/2022
Found door not well insulated causing unit to build up condensation ; ordrng 1 W10599404 (Fridge door) and 1 LW10599407 (Freezer door)
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EHL01
Near Alvin, Texas 77511
Osiel
Job Details: 07/19/2022
Informed Techline about unit still not cooling properly was advised to order evap cover for a third time still stating that evap cover is bad. Customer extremely disappointed with unit from having to constantly loose food due to unit not cooling properly in fridge compartment. Email customer full invoice work history
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Pearland, Texas 77584
Osiel
Job Details: 07/19/2022
Replaced heater per SP
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Houston, Texas 77002
Clayton
Job Details: 07/19/2022
checked unit unstopped the screen on the cold water valve and checked operation
We serviced a
WHIRLPOOL KITCHEN
Model MDB8959SKW0
Near Richmond, Texas 77406
raul
Job Details: 07/19/2022
"Will need control board, console, and panel UI; ordrng 1 W11410070 (Control board) and 1 W11413964 (Console) and 1 W11414079 (Panel UI)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Richmond, Texas 77469
raul
Job Details: 07/19/2022
"Will need console, control board, and probe sensor ; ordrng 1 W11297728 (Console) and 1 W11261167 (Control board) and 1 W10859573 (Probe sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Booth, Texas 77469
raul
Job Details: 07/19/2022
I checked temp on water and its 37 degree. I explained to customer that its normal and everything is working fine.
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDE01
Near Cypress, Texas 77433
Josue
Job Details: 07/19/2022
Replaced parts. Rebooted unit. Ran tests. All operations are correct. Customer aware 48hours reset ice maker and will monitor unit.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW
Near Rosenberg, Texas 77469
raul
Job Details: 07/19/2022
Upon arrival there was no power coming to dyer. I checked breaker and it was tripped. I reset and its working now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Manvel, Texas 77578
Osiel
Job Details: 07/19/2022
Modules on unit are working as intended advised customer to call back if issue persists
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Pearland, Texas 77584
Osiel
Job Details: 07/19/2022
Found ice build up in chute cause unit to kit dispenser removed ice unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pearland, Texas 77584
Osiel
Job Details: 07/19/2022
Replaced element per SP
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Roman Forest, Texas 77357
leonard
Job Details: 07/19/2022
order parts 2wgt; ordrng 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (holder-orf) and 1 W11167099 (holder-orf)
We serviced a
JENNAIR DISHWASHER
Model JDTSS246GP0
Near Houston, Texas 77339
leonard
Job Details: 07/19/2022
removed filter and pump cover for customer to clean. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, Texas 77047
chris
Job Details: 07/19/2022
Replaced faulty doors. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Houston, Texas 77084
jerrell
Job Details: 07/19/2022
Installed evaporator and uv filter drier all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Houston, Texas 77084
jerrell
Job Details: 07/19/2022
Need to order; ordrng 1 W11557671 (COMPRESSOR) and 2 W11504415 (COUPLER)s and 2 W11504431 (COUPLER)s and 2 W11506619 (COUPLER)s
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IM03
Near Conroe, Texas 77304
james
Job Details: 07/19/2022
Assisted Tech JP
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Conroe, Texas 77306
james
Job Details: 07/19/2022
Checked unit and replaced misformed control panel and knobs. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Conroe, Texas 77306
james
Job Details: 07/19/2022
Checked unit and replaced weak suspension. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW08
Near Cypress, Texas 77433
Josue
Job Details: 07/19/2022
Ordering part.; ordrng 1 W11579404 (Ctrl box asy)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Cypress, Texas 77433
Josue
Job Details: 07/19/2022
"Unit working as designed. Could not duplicate issue. Explained to customer how to properly use load and go, and correctly dispense from dispenser. Customer complaint on cosmetic damage I also explained that needed to be claimed by the first 30 days and to contact Whirlpool."
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Magnolia, Texas 77354
gary
Job Details: 07/19/2022
Replaced faulty flame distributor in unit. All functions checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Cypress, Texas 77429
Josue
Job Details: 07/19/2022
Ordering part.; ordrng 1 W11236851 (Air diffuser)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near The Woodlands, Texas 77375
Josue
Job Details: 07/19/2022
"Replaced parts. All operations are correct.; used 2 WPW10314173 (Roller), and 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Hockley, Texas 77447
gary
Job Details: 07/19/2022
"Ran diagnostics, customer advised on rinse aid use and water temp all functions checked ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hockley, Texas 77447
gary
Job Details: 07/19/2022
Call canceled at door. Issue has been resolved
We serviced a
WHIRLPOOL ICE MAKER
Model WRT318FMDM09
Near Texas City, Texas 77591
Gary L
Job Details: 07/19/2022
"Found faulty Icemaker, replaced faulty parts"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Texas City, Texas 77590
Gary L
Job Details: 07/19/2022
"Found faulty control board and evaporator fan harness motor, replaced order parts unit, is now working as intended"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Hockley, Texas 77447
gary
Job Details: 07/19/2022
Ran diagnostics adjusted issue with main power and reset controls all functions checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77024
jerrell
Job Details: 07/19/2022
Installed listed parts all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Jersey Village, Texas 77040
jerrell
Job Details: 07/19/2022
Installed control and fan all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pearland, Texas 77581
chris
Job Details: 07/19/2022
Found unit was leaking out of door due to loose screws tightened screws. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW
Near Brookshire, Texas 77423
martin
Job Details: 07/19/2022
Replaced parts list
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Texas City, Texas 77590
Gary L
Job Details: 07/19/2022
Found faulty door order parts ; ordrng 1 W10918659 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Tomball, Texas 77375
donnie
Job Details: 07/19/2022
Helped KD repair refrigerator
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Booth, Texas 77469
raul
Job Details: 07/19/2022
Replaced lint filter housing
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Houston, Texas 77345
leonard
Job Details: 07/19/2022
replaced faulty icemaker. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Tomball, Texas 77375
Josue
Job Details: 07/19/2022
CALL BACK ON 05/26/2022Replaced part. All operations are correct. Customer to monitor unit.; used 1 W10884720 (Wiring harness ice maker) from stock
We serviced a
KITCHENAID ICEMAKER
Model KUIS18PNZB0
Near Houston, Texas 77024
angel
Job Details: 07/19/2022
Replaced faulty transformer and cutter all ok no problems
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS1
Near Houston, Texas 77024
angel
Job Details: 07/19/2022
Needs new pump and harness assembly ; ordrng 1 W11542867 (Pump) and 1 W11126268 (Harness)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Houston, Texas 77056
angel
Job Details: 07/19/2022
Replaced faulty drain pump assembly all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, Texas 77024
angel
Job Details: 07/19/2022
5959 needs parts; ordrng 2 WP542638 (Grease)s and 1 W11292872 (Hinge)