We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Fulshear, Texas 77441
martin
Job Details:
04/04/2023
"Inspected fridge for abnormal noises but did not find any at this timeThe humming noise customer is hearing is the normal operation of unit running Customer claims the fridge never cycles, customer had temperature setting at higher setting Lowered down and unit shut off. Advised customer to keep at lower temperatures setting and monitor Will order control and thermistor as customer was adamant that unit will never shut off; ordrng 1 W11546690 (Control box) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pattison, Texas 77423
martin
Job Details:
04/04/2023
Found freezer door seal not closing properly Heated and adjusted rubber seal to properly seal doorUploaded pictures for documentation
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Katy, Texas 77493
martin
Job Details:
04/04/2023
"Arrived to install new parts Customer now saying machine makes grinding noisesWill order motor,rotor,clutch, and slider ; ordrng 1 W10915700 (Motor) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Houston, Texas 77090
Gary L
Job Details:
04/04/2023
Found shorted evaporator thermistor. Removed and replaced thermistor and electronic control. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Spring, Texas 77381
Gary L
Job Details:
04/04/2023
Found obsolete coming apart for the third time. Removed and replaced console assembly. Checked operation
We serviced a
WHIRLPOOL1299] WASHER
Model WTW4855HW3
Near Rosharon, Texas 77583
derrick
Job Details:
04/04/2023
Unit was replaced by builder. Call canceled at the door
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rosharon, Texas 77583
derrick
Job Details:
04/04/2023
Replaced broken lower harness and checked operation of unit ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, Texas 77078
donnie
Job Details:
04/04/2023
"Installed open water inlet valve, need board ; ordrng 1 W11170317 (Board)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA01
Near Houston, Texas 77009
donnie
Job Details:
04/04/2023
"Need light kits, all 3 gaskets . Refrigerator gaskets are no longer available"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Houston, Texas 77075
chris
Job Details:
04/04/2023
Found faulty valve part order ; ordrng 1 W11316255 (Hot valve) and 1 W11316256 (Cold valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Houston, Texas 77093
Gary L
Job Details:
04/04/2023
Found gap in cabinet at bottom. Installed silicone in gap and checked operation
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Spring, Texas 77373
Gary L
Job Details:
04/04/2023
Found shorted ignitor. Removed and replaced oven ignitor. Checked operation
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Richmond, Texas 77407
martin
Job Details:
04/04/2023
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Richmond, Texas 77407
martin
Job Details:
04/04/2023
Replaced parts listRecalibrated and tested Working as intended now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, Texas 77019
angel
Job Details:
04/04/2023
Needs parts; ordrng 1 W11650661 (Heater) and 1 W11558182 (Control)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Houston, Texas 77019
angel
Job Details:
04/04/2023
Needs parts; ordrng 1 W10894098 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Texas City, Texas 77591
dadrick
Job Details:
04/04/2023
checked over unit. found broken door switch. instaled door switch. unit working as designed.; used 1 W11396033 (SWITCH) from stock
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, Texas 77019
angel
Job Details:
04/04/2023
Replaced shorted control switch and fuse all ok no problems
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Missouri City, Texas 77459
derrick
Job Details:
04/04/2023
Assist RO on call
We serviced a
WHIRLPOOL VENTHOODS
Model KVUB606DSS0
Near Bacliff, Texas 77518
Osiel
Job Details:
04/04/2023
Advised by customer that unit was being exchanged
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Santa Fe, Texas 77517
Osiel
Job Details:
04/04/2023
Found faulty compressor replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Webster, Texas 77598
Osiel
Job Details:
04/04/2023
Replaced thermistors per Techline unit is working as design
We serviced a
KITCHENAID MICROWAVE
Model KOCE507EBS04
Near Houston, Texas 77062
Osiel
Job Details:
04/04/2023
Found faulty fuse replaced fuse unit is working as intended no issues found at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Alvin, Texas 77511
Osiel
Job Details:
04/04/2023
Found cabby not reciving 120 volts varified 120 coming out of control board but not being received from inside wire harness unit non repairable 7736020452
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HV00
Near Dickinson, Texas 77539
Osiel
Job Details:
04/04/2023
Replaced faulty panel unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Santa Fe, Texas 77510
dadrick
Job Details:
04/04/2023
checked over unit. found cabinet has mager damage. on bottom left coner cousing noises. cust will have to call whirlpool to get it exchanged.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Galveston, Texas 77554
dadrick
Job Details:
04/04/2023
checked over unit. found drawer not closing properly. per Butch @ tech line.needs sp pointer for new latches. but sp not released yet. sr#7736099290
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS03
Near Katy, Texas 77450
martin
Job Details:
04/04/2023
Office sent this as duplicate Verbiage had been already Inputed Will close this ticket out Hopefully does not cancel out the original ticket. Thank you
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPA01
Near Houston, Texas 77057
angel
Job Details:
04/04/2023
Reset control and retested unit customer to monitor unit and will call back if issue returns whirlpool phone number 1800-253-1301
We serviced a
AMANA M/W OTR
Model AMV2307PFB07
Near Houston, Texas 77045
roosevelt
Job Details:
04/04/2023
close out per julia
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, Texas 77357
leonard
Job Details:
04/04/2023
"replaced broken surface lamp and holder and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS
Near Houston, Texas 77045
roosevelt
Job Details:
04/04/2023
close out per julia
We serviced a
JENN-AIR OVEN
Model JJW3830WB
Near Richmond, Texas 77406
raul
Job Details:
04/04/2023
Trip and diagnostic
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near New Caney, Texas 77357
leonard
Job Details:
04/04/2023
re-leveled unit and ran recalibration and test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, Texas 77057
angel
Job Details:
04/04/2023
Replaced stopped up drier all ok no problems ; used 1 W11109499 (Drier) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Houston, Texas 77005
angel
Job Details:
04/04/2023
Needs parts; ordrng 1 W11512399 (Valve) and 1 WPW10341320 (Valve) and 1 W11620204 (Control) and 1 W11616412 (Hmi)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Pattison, Texas 77423
martin
Job Details:
04/04/2023
"Inspected and found electrode came off from spark module, not allowing to turn burner ONSecured and rested, all burners coming on as intended now"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, Texas 77019
angel
Job Details:
04/04/2023
"Found main harness to motor no connected, connected harness and retested unit all ok no problems"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, Texas 77373
donnie
Job Details:
04/04/2023
"Replaced open icemaker, operations are correct now ; used 1 W11546935 (Icemaker) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Cypress, Texas 77433
gary
Job Details:
04/03/2023
"Ran diagnostics ordering replacement drive motor,belt, splutch, and shield; ordrng 1 W11222082 (Drive motor) and 1 W11213879 (Belt) and 1 Wpw10427633 (Shield) and 1 W10721967 (Splutch)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRXS1
Near Houston, Texas 77025
angel
Job Details:
04/03/2023
Replaced faulty cutter assembly all ok no problems
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Bellaire, Texas 77401
angel
Job Details:
04/03/2023
Needs parts; ordrng 1 W10897719 (Valve)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Houston, Texas 77056
angel
Job Details:
04/03/2023
Reset control and also corrected spin feature all ok no problems
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW0
Near Houston, Texas 77024
angel
Job Details:
04/03/2023
Could not duplicate issue and customer doesnt want to tank about the product
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW3
Near Dayton, Texas 77535
Allen
Job Details:
04/03/2023
Replaced inop motor assy ops normal on testing found no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Dayton, Texas 77535
Allen
Job Details:
04/03/2023
Part order. ; ordrng 1 W10841140 (adhesive) and 1 W11476575 (Control) and 1 W10384183 (thermistor)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Dayton, Texas 77535
Allen
Job Details:
04/03/2023
Replaced inop cam assy ops normal retested unit ops normal.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Dayton, Texas 77535
Allen
Job Details:
04/03/2023
Part same as original cust does not want changed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS950SIAE00
Near Dayton, Texas 77535
Allen
Job Details:
04/03/2023
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Dayton, Texas 77535
Allen
Job Details:
04/03/2023
Replaced inop comp ops normal on testing cust to monitor and call if issue persists
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Galveston, Texas 77554
dadrick
Job Details:
04/03/2023
checked over unit. found failer code f0-e5 and f0-e3. releved unit and reset cntrl. unit working as designed.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Houston, Texas 77025
derrick
Job Details:
04/03/2023
Order lamp and transformer; ordrng 1 W10886919 (Lamp) and 1 W11238401 (Transformer)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Montgomery, Texas 77356
Armando
Job Details:
04/03/2023
Checke dunit and replaced tub ring dispenser and bezel per Technical Service Pointer #: W11651001. Ran test cycle and unit hcecks ok.
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near The Woodlands, Texas 77354
donnie
Job Details:
04/03/2023
Helped KD pull and repair double wall ovens
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Conroe, Texas 77303
Armando
Job Details:
04/03/2023
Customer unable to locate unit. Closing document for trip and diagnosis only.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Houston, Texas 77090
Gary L
Job Details:
04/03/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Hockley, Texas 77447
gary
Job Details:
04/03/2023
"Per customer, replacement had already been approved. Closing ticket"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cypress, Texas 77447
gary
Job Details:
04/03/2023
"Ran diagnostics, performed bubbles test on all joints and orifice. No leaks found at this time. Documented with techline SR-7736090958 unit working as designed"
We serviced a
UNKNOWN VENTHOODS
Model WVU37UC0FS1
Near Tomball, Texas 77375
gary
Job Details:
04/03/2023
"Ran diagnostics, adjusted connectors customer advised on functions. Unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Tomball, Texas 77377
gary
Job Details:
04/03/2023
Ran diagnostics ordering replacement cams and hinge assembly for refrigerator door; ordrng 1 Wpw10257203 (Door cam) and 1 W11292872 (Hinge) and 1 W11311687 (Door cam)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS245GX0
Near Houston, Texas 77005
Clayton
Job Details:
04/03/2023
checked unit adjusted the rince aid dispencer and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS04
Near Houston, Texas 77030
Clayton
Job Details:
04/03/2023
checked unit thawed out frozen fill tube and checked operation
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS04
Near Houston, Texas 77030
Clayton
Job Details:
04/03/2023
checked unit reconnected the power cord to the wall plug a checked operation
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, Texas 77030
Clayton
Job Details:
04/03/2023
replaced shorted light socket and bulb
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, Texas 77035
derrick
Job Details:
04/03/2023
Found breaker tripped. Turned back on and tested all functions ok
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near League City, Texas 77573
chris
Job Details:
04/03/2023
Found loose connection at water valve. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cypress, Texas 77433
Josue
Job Details:
04/03/2023
"Replaced parts. Ran tests. All operations are correct. Customer aware to follow instructions for use and care guide, maintaining cleanliness, and using rise aid and hot water."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, Texas 77027
angel
Job Details:
04/03/2023
3346 needs parts; ordrng 1 W11650659 (Heater) and 1 W11566851 (Control) and 1 W11645127 (Diffuser) and 1 Partsresearch (Need harness for evap and heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, Texas 77406
martin
Job Details:
04/03/2023
Assisted RY with 2 man job
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Fulshear, Texas 77441
martin
Job Details:
04/03/2023
"Ran diagnostics and found HOT water not coming into machine Inspected filter and found it extremely clogged, cleaned but still no Hot waterQuoted customer for replacement She approved ; ordrng 1 W11038689 (Water valve)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Fulshear, Texas 77441
martin
Job Details:
04/03/2023
Calibrated oven Working as intended
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Pattison, Texas 77423
martin
Job Details:
04/03/2023
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVQ1
Near Katy, Texas 77449
martin
Job Details:
04/03/2023
Replaced parts list Customer approved quote for parts and labor
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS03
Near Katy, Texas 77450
martin
Job Details:
04/03/2023
Replaced LED
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0B
Near Richmond, Texas 77406
martin
Job Details:
04/03/2023
Replaced parts list
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near League City, Texas 77573
chris
Job Details:
04/03/2023
Found loose connection at spark module. Reinstalled loose connection. Unit is now working as intended no gas leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Friendswood, Texas 77546
chris
Job Details:
04/03/2023
Found faulty control and motor part order ; ordrng 1 WPW10675033 (Control) and 1 W10822606 (Motor) and 1 W11509548 (Shaft)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Friendswood, Texas 77546
chris
Job Details:
04/03/2023
Found faulty door part order ; ordrng 1 W11176456 (Glass) and 1 W11105139 (Bracket) and 2 W11104748 (Door seal)s
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Shenandoah, Texas 77384
Josue
Job Details:
04/03/2023
Replaced parts. Customer approved. Unit working as designed.
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near The Woodlands, Texas 77384
Josue
Job Details:
04/03/2023
Spoke to Rob with techline SR# 7736089469 spoke to Sasha with Safety SR# 7736010136. Unit is working as designed. Customer to follow instructions per use and care guide. NO DAMAGES TO UNIT AND NO DAMAGES TO HOME.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Katy, Texas 77494
raul
Job Details:
04/03/2023
"I called techline to document noises, which are the same as before out of balance thumping. SR 7736089214"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS01
Near Houston, Texas 77005
Clayton
Job Details:
04/03/2023
replaced the compresor and recharged the unit
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Houston, Texas 77009
Louis R
Job Details:
04/03/2023
Found F7E2 error; ordrng 1 W11460946 (Square pump) and 1 W11632707 (Control) and 1 W11434044 (Fill valve)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, Texas 77080
Louis R
Job Details:
04/03/2023
Replaced bad control
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Houston, Texas 77080
Louis R
Job Details:
04/03/2023
Replaced bad control & switch
We serviced a
WHIRLPOOL ICEMAKER
Model KUIC15NHZS0
Near Houston, Texas 77019
Clayton
Job Details:
04/03/2023
replaced cutter grid
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, Texas 77380
Josue
Job Details:
04/03/2023
Replaced parts per techline. Ran operations. All operations are correct. Unit working as designed. Customer to contact customer service if issue persists since this unit had multiple issues and has been repaired three times SR# 7735921363
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Richmond, Texas 77407
raul
Job Details:
04/03/2023
I replaced control board
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS3
Near Richmond, Texas 77406
raul
Job Details:
04/03/2023
After replacing part unit was still making clicking sounds. Will need control board and spark harness wire ; ordrng 1 W11034208 (Control board) and 1 W11376663 (Spark harness wire)
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ2
Near Richmond, Texas 77406
raul
Job Details:
04/03/2023
Will need DSI control board ; ordrng 1 W11162730 (DSI control)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Houston, Texas 77088
Louis R
Job Details:
04/03/2023
Checked unit found operating as normal.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Shenandoah, Texas 77384
Armando
Job Details:
04/03/2023
Checked unit and replaced shorted pump&motor. Ran test cycle and unit checks ok and no leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Galveston, Texas 77554
dadrick
Job Details:
04/03/2023
ckecked over unit. found ice maker off arm out of place. reinstaled ice maker off arm. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Galveston, Texas 77554
dadrick
Job Details:
04/03/2023
checked over unit. found broken wire at pump. fixed broken wire @ drain pump. unit working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pearland, Texas 77581
chris
Job Details:
04/03/2023
Found faulty drain pump part order; ordrng 1 W11412291 (Drain pump)
We serviced a
MAYTAG DRYER
Model MED6630HW
Near Dickinson, Texas 77539
chris
Job Details:
04/03/2023
"Found faulty motor, blower wheel and idler pulley part order ; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Motor) and 1 W10837240 (Idler pulley)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, Texas 77075
chris
Job Details:
04/03/2023
Found article stuck in blower wheel. Removed obstruction. Unit is now working as intended
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Tomball, Texas 77375
Josue
Job Details:
04/03/2023
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Conroe, Texas 77384
Armando
Job Details:
04/03/2023
Checke dunit and adjusted inner door insulation. Unit checks ok.
We serviced a
JENNAIR COOKTOP
Model JGD3536GS00
Near Sugar Land, Texas 77498
derrick
Job Details:
04/03/2023
Installed all parts suggested by tech line. Turned consumer over to Jennair for possible replacement