We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77090
Osiel
Job Details: 02/14/2024
"installed element, thermal fuse, thermostat and thermal cutoff"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Houston, TX 77069
Osiel
Job Details: 02/14/2024
"installed spacer, impeller & divider - unit dispensing ice as normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM
Near Hockley, TX 77447
gary
Job Details: 02/14/2024
"Ran diagnostics, corrected issue its fill valve. All functional checked ok at this time"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Tomball, TX 77375
kayla
Job Details: 02/14/2024
Unit checked OK. Customer aware of functions.
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Houston, TX 77345
leonard
Job Details: 02/14/2024
checked unit and found unit was completely dead. rebooted control board and checked all operations. all ck ok
We serviced a
KITCHENAID MICROWAVE
Model KBMC140HSS05
Near Houston, TX 77094
jerrell
Job Details: 02/14/2024
Tech assist for JL
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near The Woodlands, TX 77375
gary
Job Details: 02/14/2024
Ran diagnostics replaced main controls and thermistor assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Katy, TX 77494
raul
Job Details: 02/14/2024
"Replaced transformer, magnetron, capacitor and Diode"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS22
Near Katy, TX 77450
raul
Job Details: 02/14/2024
Assisted MY
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Houston, TX 77082
raul
Job Details: 02/14/2024
Upon arrival customer mentioned muffins were burn. I checked templates reading and it was off more than 30 degrees. Gave a quote for control and probe sensor. She will call her extended warranty.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW01
Near Houston, TX 77082
raul
Job Details: 02/14/2024
Will need motor evap and panel control ; ordrng 1 W11369036 (Motor evap) and 1 W11446726 (Panel control)
We serviced a
JENNAIR OVEN
Model JJW2830LL00
Near Houston, TX 77096
Louis R
Job Details: 02/14/2024
2nd man Auth# J1ACJ01AL2
We serviced a
JENN-AIR OVEN
Model JDRP548HL01
Near Katy, TX 77450
martin
Job Details: 02/14/2024
"Oven latch failed , needs new one ; ordrng 1 W11029221 (Oven latch)"
We serviced a
WHIRLPOOL WASHER
Model MHW7000XG1
Near Houston, TX 77005
derrick
Job Details: 02/14/2024
Checked operation ok
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Houston, TX 77005
derrick
Job Details: 02/14/2024
"Power Butch at tech line, unit need to be cleaned with afresh and only use 2 tbs of soap"
We serviced a
JENN-AIR COOKTOP
Model JGD8430ADB
Near Manvel, TX 77578
chris
Job Details: 02/14/2024
"Found cracked cooktop, two burners that dont light properly and a broken fan switch ; ordrng 1 W10204669 (Cooktop) and 1 WP74010783 (Switch) and 1 74010772 (Orfice holder) and 1 74010773 (Orfice holder) and 1 74010774 (Orfice holder) and 1 W11416836 (Orfice holder) and 1 74007735 (Burner) and 1 WP7505P339-60 (Burner)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Manvel, TX 77578
chris
Job Details: 02/14/2024
Found short at water valves. Rearranged wires. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Houston, TX 77005
derrick
Job Details: 02/14/2024
Consumer has restricted vent. Checked operation ok
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Houston, TX 77065
Osiel
Job Details: 02/14/2024
"installed control board, lower harness and surrounding sensor - unit is working as design"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Houston, TX 77086
Osiel
Job Details: 02/14/2024
"need gearcase, stator, rotor, clutch slider and wash plate ; ordrng 1 W11393685 (GEARCASE) and 1 W10902814 (WASHPLATE) and 1 W10909670 (NUT-SPANER) and 1 W11032711 (WASHER) and 1 W10915700 (STATOR) and 1 W10734521 (SLIDER) and 1 W10915701 (ROTOR) and 1 W10876600 (PUMP-WATER)"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS22
Near Katy, TX 77450
martin
Job Details: 02/14/2024
Replaced parts list Tested and working g properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near League City, TX 77573
anthony
Job Details: 02/14/2024
Adjusted filter housing but the unit may need to have a water line replaced to stop water hammering issue
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near League City, TX 77573
anthony
Job Details: 02/14/2024
Needs parts; ordrng 1 341241 (Belt) and 1 W10861225 (Handle)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW3
Near Kemah, TX 77565
anthony
Job Details: 02/14/2024
F2 e1 f6 e3 needs new HMI to start but the unit is getting a communication error and also the main control could be bad customer declined repair at this time; ordrng 1 W11089548 (Panel)
We serviced a
MAYTAG WASHER
Model MHW6630HC
Near Houston, TX 77024
Louis R
Job Details: 02/14/2024
F8E1 error. Bad cold valve; ordrng 1 W11316256 (Double valve) and 1 W11316255 (Single valve)
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Houston, TX 77024
Louis R
Job Details: 02/14/2024
Found bad sensor; ordrng 1 W11542867 (Recirculating pump) and 1 W11679650 (Bracket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Houston, TX 77024
Louis R
Job Details: 02/14/2024
Fixed RC gasket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Houston, TX 77062
chris
Job Details: 02/14/2024
Found faulty control and diffuser part order ; ordrng 1 W11164593 (Diffuser) and 1 W11293378 (Control)
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Houston, TX 77058
chris
Job Details: 02/14/2024
Found faulty compressor and evaporator part order; ordrng 1 W11580057 (Compressor) and 1 W11579351 (Evaporator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, TX 77407
martin
Job Details: 02/13/2024
Needs air diffuser and cover ; ordrng 1 W11236851 (Air diffuser) and 1 WPW10457601 (Diffuser cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Richmond, TX 77406
martin
Job Details: 02/13/2024
Replaced door
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Fulshear, TX 77441
martin
Job Details: 02/13/2024
Inspected and found Lid lock not working and Lid strike brokenSent customer quote for repairs Pending customer approval
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDB04
Near Webster, TX 77598
anthony
Job Details: 02/13/2024
Sr 7738463673 tried to do sealed system repair and there isnt enough room to put coupler on tubing unit has been turned over to product review and whirlpool will make a decision in 3 business days on next step
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Santa Fe, TX 77510
anthony
Job Details: 02/13/2024
"Needs parts; ordrng 1 W11566894 (Control) and 1 W11566892 (Harness) and 1 W11396715 (Fan) and 1 W11567493 (Heater), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Dickinson, TX 77539
anthony
Job Details: 02/13/2024
Needs parts; ordrng 1 W11236851 (Damper)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Texas City, TX 77590
anthony
Job Details: 02/13/2024
Replaced faulty pump and motor and spray arms all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near League City, TX 77573
anthony
Job Details: 02/13/2024
Needs main control; ordrng 1 WPW10675033 (HV board)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Rosharon, TX 77583
derrick
Job Details: 02/13/2024
Replaced shorted control. Unit is roach infested and reported to TPSS
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Conroe, TX 77304
james
Job Details: 02/13/2024
Do not order parts at this time. Customer will call office if repairs are wanted2wgt; ordrng 1 W10877013 (CNTRL-ELEC) and 1 WPW10324738 (igntr-oven) and 1 W11596211 (IGNTR-OVEN)
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Montgomery, TX 77316
james
Job Details: 02/13/2024
Checked unit and replaced shorted terminal block and connectors. Unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Conroe, TX 77384
james
Job Details: 02/13/2024
Assisted tech JP with repair
We serviced a
AMANA REFRIGERATOR
Model ART318FFDS10
Near Conroe, TX 77306
james
Job Details: 02/13/2024
Checked unit and replaced locked compressor. Recharged system and unit checks ok and is exchanging heat. Assisted by Tech JP
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Houston, TX 77005
Louis R
Job Details: 02/13/2024
Found bad bin stat; ordrng 2 Wwpw10511923 (Bin stat)s
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Houston, TX 77096
Louis R
Job Details: 02/13/2024
Found bad UI; ordrng 1 W10891907 (UI)
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KSB
Near Houston, TX 77005
Louis R
Job Details: 02/13/2024
Unit was worked on/ parts replaced by different company. Customer with get with that company & where they purchased unit from due to ASI being unable to work on unit. Unable to confirm what parts have been changed.
We serviced a
KITCHENAID OVEN
Model KEBS208SSS04
Near Houston, TX 77027
Louis R
Job Details: 02/13/2024
Found bad UI & control. Control no longer available.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Houston, TX 77057
Louis R
Job Details: 02/13/2024
Checked unit found uneven flooring. Unit operation normal.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL
Near Houston, TX 77057
Louis R
Job Details: 02/13/2024
Found bad control. Customer will replace.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77062
chris
Job Details: 02/13/2024
Found unit refrigerant lines touching each other. Rearranged lines. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Houston, TX 77059
chris
Job Details: 02/13/2024
"Found faulty control, evaporator thermistor and heater part order ; ordrng 1 W11610999 (Evaporator cover and harness) and 1 W11567407 (Heater) and 1 W11664342 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77064
Gary L
Job Details: 02/13/2024
Found bad thermal fuse. Removed and replaced thermal fuse and Realigned vent hose and checked operation ; used 1 Wp3392519 (Thermal fuse) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Houston, TX 77080
Gary L
Job Details: 02/13/2024
Ordering parts ; ordrng 1 W11259006 (Lid)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, TX 77088
Gary L
Job Details: 02/13/2024
Ordering parts ; ordrng 1 W11626080 (Ui panel) and 1 W11549461 (Motor)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Houston, TX 77086
Gary L
Job Details: 02/13/2024
Ordering compressor ; O-emld tckt
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS05
Near Houston, TX 77020
Gary L
Job Details: 02/13/2024
Found burner orifices clogged. Cleaned burner orifices and checked tubing to burners. Unit is working fine. Customer to correct installation issue.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Caney, TX 77357
leonard
Job Details: 02/13/2024
repaired loose red wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, TX 77357
leonard
Job Details: 02/13/2024
replaced warped left front burner head and checked all operations. ck ok; used 1 W11435630 (burner head) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Pearland, TX 77584
chris
Job Details: 02/13/2024
Found that previously installed compressor failed. Part order ; ordrng 1 W11582579 (Compressor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Richmond, TX 77406
martin
Job Details: 02/13/2024
Inspected and found drain pump connector came loose and not making contact Secured and ran diagnostics Working as designed now
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA
Near Montgomery, TX 77316
gary
Job Details: 02/13/2024
"Ran diagnostics, ordering replacement cutting grid; ordrng 1 W10919199 (Cutting grid)"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Magnolia, TX 77355
kayla
Job Details: 02/13/2024
Repair no longer needed. Returning parts. Closing ticket for service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Richmond, TX 77406
martin
Job Details: 02/13/2024
DUPLICATE REQUEST
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
martin
Job Details: 02/13/2024
Closing out
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Dickinson, TX 77539
anthony
Job Details: 02/13/2024
Unit being replaced because parts are not available
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Pearland, TX 77584
chris
Job Details: 02/13/2024
Unit was replaced
We serviced a
WHIRLPOOL WASHER
Model MVWC200BW
Near Hockley, TX 77447
gary
Job Details: 02/13/2024
"Attempted repair, unit has seized up will not release. Ordering complete tub and basket assembly ; ordrng 1 285565 (Agitator) and 1 W10772621 (Screw) and 1 W10554251 (Basket) and 1 W10371566 (Tub) and 1 Wpw10215093 (Filter)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL
Near Houston, TX 77057
Louis R
Job Details: 02/13/2024
Infested unit SR#7738415461
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, TX 77583
derrick
Job Details: 02/13/2024
Cleared blocked blower and checked operation of unit ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Arcola, TX 77583
derrick
Job Details: 02/13/2024
Repaired loose dispenser fitting and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Atascocita, TX 77346
leonard
Job Details: 02/13/2024
checked unit and gave estimate for repair. customer declines repair at this time and will call back if wants repaired. do not order parts yet; ordrng 1 W11397111 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454372 (gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL KITCHEN
Model WFG320M0MS0
Near Spring, TX 77373
Osiel
Job Details: 02/13/2024
"need control board, igniter & oven burner ; ordrng 1 W11620481 (CNTRL-ELEC) and 1 W11590294 (IGNTR-OVEN) and 1 W11220387 (BURNR-OVEN)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Houston, TX 77004
Louis R
Job Details: 02/13/2024
Found bad evap & compressor.; ordrng 1 WPW10608485 (Freezer evaporator) and 1 W11654344 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Houston, TX 77339
leonard
Job Details: 02/13/2024
rebooted control board and checked all operations. ck ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77084
jerrell
Job Details: 02/13/2024
Installed element and thermal fuse ran test all operations normal
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near Houston, TX 77042
jerrell
Job Details: 02/13/2024
Replaced water valve ran test all operations normal .; used 1 W10897719 (Valve) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near New Caney, TX 77357
leonard
Job Details: 02/13/2024
replaced broken wire harness and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Missouri City, TX 77459
roosevelt
Job Details: 02/13/2024
checked didnt find any noise all function worked ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Sugar Land, TX 77478
roosevelt
Job Details: 02/13/2024
bad pump and this is not a call back; ordrng 1 1901A (pump)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Missouri City, TX 77489
roosevelt
Job Details: 02/13/2024
replaced bad suspension; used 1 W11130362 (SUSPENSION) from stock
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Houston, TX 77045
roosevelt
Job Details: 02/13/2024
checked and turned sound back on and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details: 02/13/2024
replaced bad motor and blade; used 1 WP2315539 (MOTOREVAP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB
Near Arcola, TX 77583
roosevelt
Job Details: 02/13/2024
bad harness; ordrng 1 w11558128 (ctrl) and 1 w11565110 (harness)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Rosharon, TX 77583
roosevelt
Job Details: 02/13/2024
checked and ajusted setting and reset unit and all function ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Manvel, TX 77578
roosevelt
Job Details: 02/13/2024
checked and didnt finds any sound all function ok
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Alvin, TX 77511
chris
Job Details: 02/13/2024
Found faulty lid latch part order; ordrng 1 W10810403 (Lid latch)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Alvin, TX 77511
chris
Job Details: 02/13/2024
Found that control failed due to roach infestation. Pictures attached
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, TX 77357
leonard
Job Details: 02/13/2024
reconnected loose pressure switch hose to control board and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Richmond, TX 77406
martin
Job Details: 02/13/2024
Replaced dented door
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Richmond, TX 77407
raul
Job Details: 02/13/2024
Replaced timer and clip
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Richmond, TX 77406
raul
Job Details: 02/13/2024
Will need a control board ; ordrng 1 W11170319 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Richmond, TX 77407
raul
Job Details: 02/13/2024
Replaced heater and thermistor
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Manvel, TX 77578
chris
Job Details: 02/13/2024
Replaced faulty control and user interface. Unit is now working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM03
Near Houston, TX 77047
chris
Job Details: 02/13/2024
Assisted tech Dt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Friendswood, TX 77546
chris
Job Details: 02/13/2024
Found faulty compressor part order ; ordrng 1 W11574734 (Compressor) and 1 W10913906 (Process tube)
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS10
Near Houston, TX 77034
chris
Job Details: 02/13/2024
Replaced faulty knobs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Fulshear, TX 77441
martin
Job Details: 02/13/2024
Replaced damper
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW10
Near Houston, TX 77080
Gary L
Job Details: 02/13/2024
Installed silicone on gaskets to attach gaskets to door. Adjusted cold control and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77080
Gary L
Job Details: 02/13/2024
Customer complaining that vegetables are freezing and food in freezer has ice in it. Advised customer of operation and temperature settings
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6LS0
Near Katy, TX 77493
martin
Job Details: 02/13/2024
Replaced motor and capacitor
We serviced a
WHIRLPOOL DRYER
Model WED4850HWO
Near Katy, TX 77493
martin
Job Details: 02/13/2024
Replaced parts list