We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Houston, Texas 77005
derrick
Job Details:
08/24/2022
Order parts; ordrng 1 WPW10248595 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204EPA00
Near Houston, Texas 77024
angel
Job Details:
08/24/2022
Replaced shorted ice maker assembly all ok no problems
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Houston, Texas 77057
angel
Job Details:
08/24/2022
Replaced faulty gear case and cam assembly all ok no problems
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Houston, Texas 77057
angel
Job Details:
08/24/2022
This is the second new pump that has failed ; ordrng 1 W10825875 (Pump)
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Houston, Texas 77019
angel
Job Details:
08/24/2022
Needs parts customer also saying that it leaked water but could not test unit; ordrng 1 W11325573 (Control) and 1 W11550453 (ACU)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS01
Near Houston, Texas 77096
Clayton
Job Details:
08/24/2022
replaced shorted led module back left in the roof of the frig
We serviced a
JENNAIR COOK TOP
Model CVGX2423B
Near Houston, Texas 77025
Clayton
Job Details:
08/24/2022
checked unit unit needs burner and switches the parts are NLA
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW0
Near Houston, Texas 77030
Clayton
Job Details:
08/24/2022
checked unit removed change from under the agitator and checked operation
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPS
Near Houston, Texas 77005
Clayton
Job Details:
08/24/2022
checked unit adjusted the cutter grid and checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Montgomery, Texas 77316
james
Job Details:
08/24/2022
Checked unit and replaced heater element persp w11540964. Ran auto test cycle and unit checks ok and no leaks detected.s17304 - parts and labor; used 1 W11537778 (HEATER) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Montgomery, Texas 77316
james
Job Details:
08/24/2022
Order parts reschedule with customer; ordrng 1 W11170317 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Houston, Texas 77021
chris
Job Details:
08/24/2022
Found faulty burner part order ; ordrng 1 8576353 (Burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Houston, Texas 77023
chris
Job Details:
08/24/2022
Found faulty thermistor control and harness part order ; ordrng 1 WPW10384183 (Thermistor) and 1 W11545823 (Harness) and 1 W11212392 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Houston, Texas 77034
chris
Job Details:
08/24/2022
Found that belt had fallen off due to obstruction in belt. Removed obstruction and installed belt correctly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS01
Near Friendswood, Texas 77546
chris
Job Details:
08/24/2022
Found faulty control part order ; ordrng 1 W10859300 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ12
Near Katy, Texas 77450
martin
Job Details:
08/24/2022
Replaced sealed system and charged to specifications
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, Texas 77071
derrick
Job Details:
08/24/2022
Checked all door seals and gaskets to make sure there were no air leaks and checked operation of unit ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Katy, Texas 77449
martin
Job Details:
08/24/2022
"Needs control board,UI, and panel ; ordrng 1 W11342846 (Control board) and 1 W11184551 (Panel) and 1 W11333816 (UI)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Houston, Texas 77036
derrick
Job Details:
08/24/2022
Replaced heater assembly and checked operation of unit ok; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, Texas 77005
Clayton
Job Details:
08/24/2022
checked unit adjusted the ice bin and checked operation
We serviced a
WHIRLPOOL DRYER
Model WGD7120HC1
Near Houston, Texas 77007
Clayton
Job Details:
08/24/2022
replaced worpped top
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Houston, Texas 77006
Clayton
Job Details:
08/24/2022
replaced the heating element; used 1 W11537778 (HEATER) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, Texas 77072
derrick
Job Details:
08/24/2022
Repaired blocked water valve and checked operation of unit ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Sugar Land, Texas 77479
derrick
Job Details:
08/24/2022
Replaced heater and checked operation of unit ok ; used 1 W11537778 (Heater) from stock
We serviced a
KITCHENAID OVEN
Model KOSE500ESS04
Near Sugar Land, Texas 77479
derrick
Job Details:
08/24/2022
Found unit 20 degrees too low. Calibrated unit to reach temp
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRE01
Near Houston, Texas 77045
derrick
Job Details:
08/24/2022
Checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Rosharon, Texas 77583
derrick
Job Details:
08/24/2022
Repaired loose door gasket on oven and checked operation of unit ok
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Humble, Texas 77396
donnie
Job Details:
08/24/2022
"Replaced valve,board and ui. Ran diagnostics, operations are correct now"
We serviced a
JENN-AIR COOKTOP
Model JED3536GS01
Near Humble, Texas 77346
donnie
Job Details:
08/24/2022
"Right rear burner not working, uninstalled down draft cooktop. Removed top, repaired open blue wire to terminal on right rear burner."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Humble, Texas 77396
donnie
Job Details:
08/24/2022
"Replaced board and water valve, operations are correct now"
We serviced a
WHIRLPOOL VENT HOOD
Model UXB1170KYS
Near Spring, Texas 77373
Josue
Job Details:
08/24/2022
DO helped replace part. All operations are correct.Authorization: U13ZYA0NL2
We serviced a
JENN-AIR OVEN
Model JJW3430DS00
Near Spring, Texas 77379
Josue
Job Details:
08/24/2022
"Ordering part .. per customer wants to repair.Estimate: 129.95 service fee, 65 labor, 1281.47 part, 121.80 tax, 1598.22 total.; ordrng 1 W11087468 (Console asy stainless)"
We serviced a
WHIRLPOOL VENT HOOD
Model UXB1170KYS
Near Spring, Texas 77373
donnie
Job Details:
08/24/2022
Helped KD repair unit
We serviced a
WHIRLPOOL KITCHEN
Model KRFF507HPS02
Near Montgomery, Texas 77356
james
Job Details:
08/24/2022
Checked unit for error codes and none found. Repaired loose connection at IM. Ran test cycle and unit cycles and fills with water. Unit checks ok.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHB08
Near Houston, Texas 77082
raul
Job Details:
08/24/2022
Replaced freezer door
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, Texas 77494
raul
Job Details:
08/24/2022
Assisted MY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Richmond, Texas 77406
raul
Job Details:
08/24/2022
"Replaced start dev, capacitor, harness wire, thermistor, control board, and ice maker; Payment 865.12 cc 02283DJob Cmpltd"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Brookshire, Texas 77423
martin
Job Details:
08/24/2022
Replaced parts list
We serviced a
WHIRLPOOL DRYER
Model MGD5630HW3
Near Bellaire, Texas 77401
angel
Job Details:
08/24/2022
Installed blower and sound pad all ok no problems
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ05
Near Missouri City, Texas 77459
roosevelt
Job Details:
08/24/2022
replaced bad bulb; used 1 w11449273 (bulb) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5THGXKS02
Near Missouri City, Texas 77459
roosevelt
Job Details:
08/24/2022
replaced bad icemaker; used 1 4317943 (ICE MAKER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Missouri City, Texas 77459
roosevelt
Job Details:
08/24/2022
replaced bad control
We serviced a
KITCHEN AID COOKTOP
Model KCGC558JSS
Near Sugar Land, Texas 77478
roosevelt
Job Details:
08/24/2022
checked and swtich burnners caps around and all function ok
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Fulshear, Texas 77441
martin
Job Details:
08/24/2022
Customer requesting quote for washer BELLOWWPW10237499 $381Labor $ 155Total: $536Customer Approved ; ordrng 1 WPW10237499 (BELLOW)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Fulshear, Texas 77441
martin
Job Details:
08/24/2022
Replaced parts list. Working as intended now
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Katy, Texas 77494
martin
Job Details:
08/24/2022
Inspected DW and found user interface non responsive Provided customer with quote Control board W11462458 $325Console W11460908 $287User interface W11460962 $116Labor $109Total: $837Customer will try to and get whirlpool to provide Auth CodePENDING customer Approval
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Huffman, Texas 77336
leonard
Job Details:
08/24/2022
adjusted burner head and burner flame on rt. front burner and checked all operations. ck ok
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Huffman, Texas 77336
leonard
Job Details:
08/24/2022
replaced noisy and faulty drum roller and motor and belt and idler pulley and replaced broken blower wheel and checked operations. ck ok; used 1 WPW10314173 (ROLLER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Huffman, Texas 77336
leonard
Job Details:
08/24/2022
"replaced faulty icemaker and module and checked operations. ck ok; used 1 W11546935 (icemaker), and 1 W11602886 (led module) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS20EVMS13
Near Houston, Texas 77004
Clayton
Job Details:
08/24/2022
eplaced shorted ice maker
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Cypress, Texas 77433
Josue
Job Details:
08/24/2022
Replaced parts. All operations are correct.
We serviced a
WHIRLPOOL KITCHEN
Model WUI75X15HB01
Near Tomball, Texas 77377
Josue
Job Details:
08/24/2022
Filter bad. All other ops ok. Unit functioning properly now. Customer responsible for new filter. Close out.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Magnolia, Texas 77354
Josue
Job Details:
08/24/2022
Replaced part for recall. All operations are correct.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Magnolia, Texas 77354
Josue
Job Details:
08/24/2022
long fill no fill. Replaced part. All operations are correct.; used 1 W11210463 (Inlet valve asy) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Magnolia, Texas 77354
Josue
Job Details:
08/24/2022
Replaced part. All operations are correct.; used 1 W11085683 (Sump and motor asy) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Montgomery, Texas 77356
james
Job Details:
08/24/2022
Checked unit and replaced shorted icemaker. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Montgomery, Texas 77356
james
Job Details:
08/24/2022
Checked unit and replaced shorted inverter. Unit checks ok and is exchanging heat.; used 1 W10629033 (INVERTERBOX) from stock
We serviced a
KITCHENAID COOKTOP
Model KICU569XSS00
Near Houston, Texas 77004
Clayton
Job Details:
08/24/2022
replaced shorted control board and modules
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Montgomery, Texas 77356
james
Job Details:
08/24/2022
Checked unit and replaced shorted icemaker. Ran test cycle and unit cycled and filled with water. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Houston, Texas 77034
Osiel
Job Details:
08/24/2022
Found faulty heater part order no return date customer highly dissatisfied with unit having multiple defrosting issues and now having to change heater. Customer does not trust repair would work and demands alternate solution ; ordrng 1 W11357918 (Evap) and 1 W11504449 (Cap tube to evap) and 1 W11506619 (Suction to evap) and 1 W11355316 (Heater) and 1 W11506635 (Processing tube) and 1 W11506619 (Process to comp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near League City, Texas 77573
Osiel
Job Details:
08/24/2022
Found unit not going into defrost needing thermistor and controls part order no return date. Customer highly dissatisfied with unit and demanding alternate resolution advised customer to contact customer service for further assistance ; ordrng 1 WPW10384183 (Thermistor) and 1 W11558182 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS
Near Brookside Village, Texas 77581
Osiel
Job Details:
08/24/2022
Found broken wires on door part order no return date ; ordrng 1 W10538994 (Reservoir) and 1 W11408299 (Freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pearland, Texas 77581
Osiel
Job Details:
08/24/2022
Found faulty module part order no return date ; ordrng 1 W11527432 (Module)
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pearland, Texas 77584
Osiel
Job Details:
08/24/2022
Found broken gasket part order no return date ; ordrng 1 W10897390 (Bellow)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Huffman, Texas 77336
leonard
Job Details:
08/24/2022
removed debris from drain hose and cleared f9e1 error code and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Humble, Texas 77339
donnie
Job Details:
08/24/2022
Need light and holder; ordrng 1 W10397980 (Brackett) and 1 W10871583 (Harness)
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Houston, Texas 77043
jerrell
Job Details:
08/24/2022
Need to order; ordrng 1 W11454738 (GEARCASE) and 1 W10721967 (CAM) and 1 W11222082 (MOTOR-DRVE) and 1 W11213879 (Belt) and 1 W11212745 (ACTUATOR) and 1 W11227944 (CAPACITOR) and 1 W11411581 (Control)
We serviced a
KITCHEN AID ICEMACHINE
Model KUIX535HPS
Near Houston, Texas 77055
jerrell
Job Details:
08/24/2022
Need to order; ordrng 1 1901a (Drain pump)
We serviced a
WHIRLPOOL OVEN
Model GBD307PRS00
Near Houston, Texas 77055
jerrell
Job Details:
08/24/2022
The parts that are needed for this unit are no longer available due to the age of the oven. This oven was manufactured between 2005-2007. Parts are only in production for 10 years this unit is 17 years old with the model and serial information.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Houston, Texas 77063
jerrell
Job Details:
08/24/2022
Could not duplicate issue instruct customer on unit maintenance ran diagnostics all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Houston, Texas 77057
jerrell
Job Details:
08/24/2022
Need to order.; ordrng 1 WPW10316428 (HEATER) and 1 WPW10383615 (Thermistor) and 1 W11496881 (Control)
We serviced a
JENNAIR ICE MACHINE
Model JUIFX15HX01
Near Houston, Texas 77024
jerrell
Job Details:
08/24/2022
Need to order ; ordrng 1 1901a (Drain pump assembly) and 1 W11542867 (PUMP) and 1 W11034363 (CNTRL-ELEC)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Houston, Texas 77024
jerrell
Job Details:
08/24/2022
Installed leds all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Houston, Texas 77084
jerrell
Job Details:
08/24/2022
Reinstalled drain hose ran test all operations normal. Customer to thaw unit out for 24 hours.
We serviced a
WHIRLPOOL COOK TOP
Model KCED606GBL01
Near Sugar Land, Texas 77479
roosevelt
Job Details:
08/24/2022
replced bad element dl auth# is k13zww0nl2; used 1 WP8273993 (ELMNTSURF) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC42QMS
Near Friendswood, Texas 77546
chris
Job Details:
08/24/2022
Found faulty ice maker and frozen ice fill tube. Customer to defrost unit to clear ice from tube part order ; ordrng 1 wpw10277448 (Ice maker)
We serviced a
MAYTAG DRYER
Model MGDB850WQ0
Near Houston, Texas 77005
angel
Job Details:
08/24/2022
Needs parts; ordrng 1 WP8544742 (Belt) and 1 WP8544739 (Idler)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Arcola, Texas 77583
derrick
Job Details:
08/24/2022
Order parts; ordrng 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Arcola, Texas 77583
derrick
Job Details:
08/24/2022
Order parts; ordrng 1 W11025157 (Sump)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Arcola, Texas 77583
derrick
Job Details:
08/24/2022
Consumer says everything is ok now. Canceled at door
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near League City, Texas 77573
Gary L
Job Details:
08/24/2022
"Heating Element - SP W11540964 - Special Project S17304 replaced heating element, no leaks at this unit is now working as intended"
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Pearland, Texas 77584
Osiel
Job Details:
08/24/2022
Replaced door unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Humble, Texas 77339
donnie
Job Details:
08/24/2022
"Ran diagnostics, no error codes, ran auto diagnostics, grinding noise. Replaced cam assy and actuator. Operations are correct now ; used 1 W10721967 (Cam), and 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near La Marque, Texas 77568
dadrick
Job Details:
08/24/2022
checked over unit. found damaged baffles. instaled new baffles. unit working as dsigned know.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Dickinson, Texas 77539
dadrick
Job Details:
08/24/2022
checked over unit. found bad ice maker. instaled new ice maker. unit working as designed.
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ1
Near Porter, Texas 77365
leonard
Job Details:
08/24/2022
removed debris from bake burner and checked all operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW
Near Pasadena, Texas 77505
chris
Job Details:
08/24/2022
Found faulty timer part order ; ordrng 1 WPW10185992 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM02
Near Hockley, Texas 77447
gary
Job Details:
08/24/2022
"Ran diagnostics, adjusted issue with heat exchanger lines to eliminate vibration all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Hockley, Texas 77447
gary
Job Details:
08/24/2022
"Ran diagnostics, ordering damaged handle ; ordrng 1 W10837029 (Handle) and 2 Wp489357 (Screw)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hockley, Texas 77447
gary
Job Details:
08/24/2022
"Replaced faulty drain pump in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near The Woodlands, Texas 77354
gary
Job Details:
08/24/2022
Replaced complete pump/motor assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Atascocita, Texas 77346
leonard
Job Details:
08/24/2022
defrosted freezer evaporator and replaced faulty control board and defrost thermister and wiring assy. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77044
donnie
Job Details:
08/24/2022
"Washer is on an arc breaker,this washer is not compatible wit an arc breaker. Customer needs to change breaker or change out washer for a direct drive washer"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Atascocita, Texas 77346
leonard
Job Details:
08/24/2022
rebooted control board and ran re-calibration and test cycle. all test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Houston, Texas 77345
leonard
Job Details:
08/24/2022
replaced heating element per special project s17304. ck ok; used 1 W11537778 (HEATER) from stock
We serviced a
JENN-AIR COOKTOP
Model JGCP548WP02
Near Sugar Land, Texas 77498
roosevelt
Job Details:
08/24/2022
checked and all opperation working as designed .. found that customer has a lot of different people in house and not using cook top the right way
We serviced a
WHIRLPOOL COOKTOP
Model KCGD500SS
Near Sugar Land, Texas 77479
roosevelt
Job Details:
08/24/2022
checked and all opperation worked as designed ... found that customer has a install issue from install and broken cabint on the inside that was not fix from install
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Houston, Texas 77087
chris
Job Details:
08/24/2022
Replaced faulty thermistor and adjusted door gaskets. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Houston, Texas 77066
chris
Job Details:
08/24/2022
Found faulty magnetron and transformer part order ; ordrng 1 W10818686 (Magnetron) and 1 W11371266 (Transformer)
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Atascocita, Texas 77346
donnie
Job Details:
08/24/2022
"Burner base screw was not seated down ,burner sticking up, repaired burner and put correct tops in place, operations are correct now"