We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Richmond, TX 77406
raul
Job Details: 01/18/2023
"Ran diagnostics and found error code F7E1 will need actuator, capacitor, and control board; ordrng 1 W11481722 (Actuator) and 1 W11395618 (Capacitor) and 1 W11513246 (Control board)"
We serviced a
KITCHENAID VENTHOODS
Model KXD4636YSS7
Near Katy, TX 77494
raul
Job Details: 01/18/2023
Assisted MY
We serviced a
WHIRLPOOL DRYER
Model XXXX
Near Katy, TX 77494
martin
Job Details: 01/18/2023
Inspected dryer and found vibration on bracket where control board is secured onto Adjusted but advised customer that that the noise does not affect the function of the dryer as it still drying and that i could not make anymore repairs to alleviate the noisesCustomer will monitor
We serviced a
KITCHENAID VENTHOODS
Model KXD4636YSS7
Near Katy, TX 77494
martin
Job Details: 01/18/2023
Arrived to install parts but during a second inspection with 2nd technician noticed that the unit was rubbing on counter top on both sides and the movement of motor was being slowed down due to being pressured during the up/down motionAdvised customer to have countertop sanded and or cut out enough to allow for unit to be sitting flushed without any pressure on they sides Uploaded pictures for documentation also have documented with TCT
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77008
Louis R
Job Details: 01/18/2023
Replaced blower wheel; used 1 W11327190 (Wheel) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315DHM08
Near Houston, TX 77007
Louis R
Job Details: 01/18/2023
Bad ice maker; ordrng 1 W11546935 (Ice maker) and 1 W11645245 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details: 01/18/2023
Assisted MY
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HV07
Near Montgomery, TX 77356
james
Job Details: 01/18/2023
order parts reschedule with customer; ordrng 1 W11342846 (CNTRL-ELEC) and 1 8206232A (lamp 40 watt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77030
ben
Job Details: 01/18/2023
order part; ordrng 1 W10136735 (door gasket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Houston, TX 77030
ben
Job Details: 01/18/2023
order part; ordrng 2 w11551383s
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Houston, TX 77024
anthony
Job Details: 01/18/2023
Replaced faulty cutting grid all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77024
anthony
Job Details: 01/18/2023
Sr 7735021501 spoke with tech line and everything that was replaced has not corrected the issue and they have deemed the unit not repairable the customer will need to contact the resolution department after 3 business days 1-866-931-7390
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS02
Near Houston, TX 77030
ben
Job Details: 01/18/2023
checked unit thawed out frozen fill tube
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS03
Near Houston, TX 77030
ben
Job Details: 01/18/2023
order part; ordrng 1 WP2209022 (housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Montgomery, TX 77316
gary
Job Details: 01/18/2023
Replaced main harness and main control assembly. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Magnolia, TX 77354
gary
Job Details: 01/18/2023
Ordering replacement harness and element ; ordrng 1 W10450289 (Harness) and 1 279838 (Element)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Pinehurst, TX 77362
gary
Job Details: 01/18/2023
"Ran diagnostics, documented issue with shelf support coming out of liner. SR7735520944 referring customer to customer service"
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Tomball, TX 77377
gary
Job Details: 01/18/2023
Replaced complete lid and gasket assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Tomball, TX 77377
gary
Job Details: 01/18/2023
"Ran diagnostics, adjusted issue with flame distributor and burner caps. All functions checked ok at this time"
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS02
Near Houston, TX 77005
derrick
Job Details: 01/18/2023
Replaced broken door and checked operation of unit ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Sugar Land, TX 77478
derrick
Job Details: 01/18/2023
Replaced open bin sensor and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Sugar Land, TX 77479
derrick
Job Details: 01/18/2023
Secure drain hose that was knocking against rear of washer. Unit checked ok
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Sugar Land, TX 77479
derrick
Job Details: 01/18/2023
Replaced defective cam and control and checked operation of unit ok ; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Bellaire, TX 77401
ben
Job Details: 01/18/2023
checked unit adjusted the filter housing and checked operation
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HV04
Near Katy, TX 77494
raul
Job Details: 01/18/2023
Assisted MY; O-emld tckt
We serviced a
WHIRLPOOL DISHHWASHER
Model WDF520PADM9
Near Houston, TX 77084
jerrell
Job Details: 01/18/2023
Need to order ; ordrng 1 W11025157 (PUMP&MOTOR)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cypress, TX 77433
kayla
Job Details: 01/18/2023
"Replaced parts. Explained to customer to clean vents and lint catch often. All operations are correct now. Customer approved.; used 1 341241 (Belt), 2 WPW10314173 (Roller support), and 1 WP691366 (Idle pulley) from stock"
We serviced a
JENN-AIR KITCHEN
Model JDPSS246LM0
Near Cypress, TX 77433
kayla
Job Details: 01/18/2023
Panel missing factory glued brace handle.. need to order part to complete. Two wgt; ordrng 1 W11505239 (Brace handle)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cypress, TX 77433
kayla
Job Details: 01/18/2023
Replaced part. Closing ticket for service. Call techline to document.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77064
Gary L
Job Details: 01/18/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Huffman, TX 77336
donnie
Job Details: 01/18/2023
Helped LV repair refrigerator
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Spring, TX 77380
Gary L
Job Details: 01/18/2023
Assisted tech in repairing ice machine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Sugar Land, TX 77479
derrick
Job Details: 01/18/2023
Assisted RO on seal system
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Rosharon, TX 77583
derrick
Job Details: 01/18/2023
Replaced dry pulley and broken wheel and checked operation of unit ok; used 1 Wpw10349492 (Blower) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Arcola, TX 77583
derrick
Job Details: 01/18/2023
Order upper rack; ordrng 1 WP8539214 (Rack)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details: 01/18/2023
Order rollers and rivets ; ordrng 1 WPW10304660 (Roller) and 2 WP2179826 (Rivet)s and 1 WPW10304659 (Roller)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Arcola, TX 77583
roosevelt
Job Details: 01/18/2023
bad gearcase dl auth# is w15mzn0nl2; ordrng 1 w11454372 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Sugar Land, TX 77498
roosevelt
Job Details: 01/18/2023
We serviced a
JENN-AIR OVEN
Model JMW2427DS
Near Sugar Land, TX 77498
roosevelt
Job Details: 01/18/2023
bad bake element and dl auth# is j15nan0xl2; ordrng 1 w11545804 (bake element)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS20
Near Houston, TX 77096
anthony
Job Details: 01/18/2023
Sr 7735516473 ordering parts per whirlpool; ordrng 1 W11296079 (Hinge) and 1 W11296080 (Hinge)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Houston, TX 77096
anthony
Job Details: 01/18/2023
Recalibrated unit and retested unit the unit is on 2inch vibration pads also there is a significant dent on the front of the cabinet the customer is getting in touch with Lowes about shipping damage
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/18/2023
replaced wheels
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/18/2023
replaced bad compressor
We serviced a
MAYTAG DRYER
Model MGD7230HW2
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/18/2023
replaced panel
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ2
Near Rosharon, TX 77583
roosevelt
Job Details: 01/18/2023
bad panel; ordrng 1 W11280096 (panl-cntrl)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rosharon, TX 77583
roosevelt
Job Details: 01/18/2023
checked and ajusted vent
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Missouri City, TX 77459
roosevelt
Job Details: 01/18/2023
checked and customer needs vents clean has no airflow
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Fresno, TX 77545
roosevelt
Job Details: 01/18/2023
replaed pump and motor
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Missouri City, TX 77459
roosevelt
Job Details: 01/18/2023
checked and reset unit and all function ok
We serviced a
WHIRLPOOL KITCHEN
Model WDTA50SAKZ0
Near Houston, TX 77339
leonard
Job Details: 01/18/2023
replaced heating element per special project#s17304. ck ok; used 1 W11537778 (HEATER) from stock
We serviced a
AMANA RANGE
Model AGR4230BAB3
Near Tomball, TX 77375
kayla
Job Details: 01/18/2023
Customer complaint still broken and not closing. Reordering. Three wgt; ordrng 1 W10535784 (Door black) and 1 W10535761 (Liner)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77008
Louis R
Job Details: 01/18/2023
Fixed loose latch
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Houston, TX 77004
Louis R
Job Details: 01/18/2023
Fixed latch on door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Houston, TX 77008
Louis R
Job Details: 01/18/2023
Tightened loose door handle
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details: 01/18/2023
adjusted rt. and left front burner flames and checked all others. ck ok
We serviced a
WHIRLPOOL KITCHEN
Model KDTE334GPS06
Near Houston, TX 77043
jerrell
Job Details: 01/18/2023
Need to order ; ordrng 1 W11259786 (TRACK)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, TX 77084
jerrell
Job Details: 01/18/2023
Replaced capacitor ran test all operations normal ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL MIRCOWAVE
Model WMH32519HZ
Near Tomball, TX 77377
gary
Job Details: 01/18/2023
"Ran diagnostics, adjusted issue with turn table motor in unit. All functions checked ok at this time"
We serviced a
WHIRLLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
martin
Job Details: 01/18/2023
Assisted MY with job
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Rosharon, TX 77583
roosevelt
Job Details: 01/18/2023
checked and reset braker
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503ESS01
Near Houston, TX 77057
anthony
Job Details: 01/18/2023
Needs parts; ordrng 1 WPW10239732 (Evaporator) and 1 WPW10643261 (Evap) and 1 W10779331 (Compressor) and 1 W11590197 (Valve) and 1 W10240365 (Condenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Houston, TX 77079
jerrell
Job Details: 01/18/2023
Need to order ; ordrng 1 W10800793 (Freezer door)
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW0
Near Houston, TX 77042
jerrell
Job Details: 01/18/2023
Ran diagnostics reset controls ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WOD51ES4ES02
Near Houston, TX 77084
jerrell
Job Details: 01/18/2023
Tech to follow up with office ; saved tckt
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Houston, TX 77042
jerrell
Job Details: 01/18/2023
Need to order ; ordrng 1 W11402082 (MAGNETRON) and 1 W11125676 (THRMST-FIX) and 1 W11129648 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Houston, TX 77084
jerrell
Job Details: 01/18/2023
Installed listed parts all operations normal ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77079
jerrell
Job Details: 01/18/2023
Replaced icemaker ran test all operations normal.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Hitchcock, TX 77563
miguel
Job Details: 01/18/2023
closing call. unit getting replaced
We serviced a
KITCHENAID RANGE
Model KDRS483VSS04
Near League City, TX 77573
miguel
Job Details: 01/18/2023
need to order parts two AM cntrls.; ordrng 1 w10852104 (cntrl)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Santa Fe, TX 77517
miguel
Job Details: 01/18/2023
"checked over unit. found bad cntrl,lower wire harnes, rotor,basket, screw, clutch, slide, stator, and gearcase. instaled new cntrl, lower wire hares, rotor, basket, screw, clutch, slide, stator, and gearcase. unit working as designed. auth#m15n381nl2; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Houston, TX 77096
anthony
Job Details: 01/18/2023
Unit tested okay by the dryer is indicating that there may be a air flow issue
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77027
ben
Job Details: 01/18/2023
"ORDER PARTS; ordrng 1 W10906683 (seal-door) and 1 WP695737 (door) and 1 279838 (element,heater) and 1 Y055980 (adhesive)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Houston, TX 77057
jerrell
Job Details: 01/18/2023
Installed suspension all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Porter, TX 77365
leonard
Job Details: 01/18/2023
re-aligned door strike for proper door switch operation and cleared door switch error code and ran diagnostic test cycle and all test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Richmond, TX 77406
raul
Job Details: 01/18/2023
Will need pump and motor; ordrng 1 W11178672 (Pump and motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Grangerland, TX 77302
james
Job Details: 01/18/2023
Checked unit for error codes and cleared code for longfill/ no fill. Ran manual test cycles and auto test cycle and unit checks ok and has normal operations. Documented with Jackie at Trade Partners and issuer SR# 7735521701. If customer call back a service call fee will be charged if normal operation is found.
We serviced a
WHIRLPOOL COMPACTOR
Model KTTS505ESS0
Near Richmond, TX 77406
raul
Job Details: 01/18/2023
"Will need Gear drive, and nut-power; ordrng 1 882699 (Gear Drive) and 1 Wp9870163 (Nut-Power)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Spring, TX 77389
kayla
Job Details: 01/18/2023
Fille tube frozen. Adjusted temperatures in FC. Reset ice maker. All operations are correct. Customer to monitor unit three days.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Tomball, TX 77375
kayla
Job Details: 01/18/2023
Error F4E3. Replaced part. All operations are correct now. Customer approved.; used 1 W11025157 (Sump and motor) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Tomball, TX 77375
kayla
Job Details: 01/18/2023
Replaced part. All operations are correct now. Customer to call plumber for household plumbing issues. CUSTOMER AWARE WE WILL NOT REPLACE PARTS DUE TO CUSTOMER MISUES AND MISCARE ON UNIT.; used 1 W11210459 (Inlet valve) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Conroe, TX 77303
james
Job Details: 01/18/2023
Order parts reschedule with customer. Within 90 days2 man w/ JP2wgt; ordrng 1 W11325580 (cntrl-elec) and 1 W11322879 (cntrl-elec)
We serviced a
JENN-AIR OVEN
Model JJW2430LL00
Near Galveston, TX 77551
miguel
Job Details: 01/18/2023
order part; ordrng 1 W11602612 (glass door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Houston, TX 77073
Gary L
Job Details: 01/18/2023
Found door latch not always latching. Adjusted door latch and leveled machine. Checked operation
We serviced a
AMANA DISHWASHER
Model ADB1400AGB
Near Houston, TX 77073
Gary L
Job Details: 01/18/2023
Found drain hose separated. Reattached drain hose and cleared hose from air gap. Checked operation
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDUDW01
Near Spring, TX 77380
Gary L
Job Details: 01/18/2023
Reschedule please. Need to get behind refrigerator ; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS01
Near Spring, TX 77380
Gary L
Job Details: 01/18/2023
Ordering parts ; ordrng 1 W11098695 (Fan scroll) and 1 W10316760 (Thermistor)
We serviced a
JENN-AIR OVEN
Model JJW3830WS00
Near Spring, TX 77380
Gary L
Job Details: 01/18/2023
Removed and replaced lower oven blower assembly.
We serviced a
AMANA WASHER
Model NTW4516FW
Near Montgomery, TX 77316
james
Job Details: 01/18/2023
Checked unit and replaced shorted water inlet valve. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77040
Louis R
Job Details: 01/18/2023
Replaced parts.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Houston, TX 77008
Louis R
Job Details: 01/18/2023
Replaced bad gearcase and motor. DL# W15NFL0NL2
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Houston, TX 77008
Louis R
Job Details: 01/18/2023
Checked unit found no leaks. Advised customer to run unit to get rid of smell
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS01
Near Houston, TX 77008
Louis R
Job Details: 01/18/2023
Checked unit found bad control ; ordrng 1 W11224256 (Control) and 1 Wpw10466675 (Compressor) and 1 Wpw10608485 (Evaporator) and 1 W11171078 (Harness) and 2 Wpw10143759 (Drier)s and 1 876765 (Tube kit)
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JB3
Near Humble, TX 77396
leonard
Job Details: 01/18/2023
order part 2wgt; ordrng 1 W11178791 (cooktop)
We serviced a
WHIRLPOOL DRYER
Model MGD6230HW1
Near Richmond, TX 77407
martin
Job Details: 01/18/2023
Replaced belt and tested Working as intended now Did not need motor nor control board
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Conroe, TX 77304
james
Job Details: 01/18/2023
"Checke dunit and replaced worn suppotrt wheels, belt and noisy idler pulley. Ran test cycle and unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Conroe, TX 77304
james
Job Details: 01/18/2023
Checked unit for error codes and cleared code f8e1. Ran diagnostic test cycle and unit checks ok except water overflows from drain pipe in wall. Uint checks ok. Advised customer to have drain pipe in wall cleaned. Unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Panorama Village, TX 77304
james
Job Details: 01/18/2023
Checked unit and replaced open element and open fuses. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL KITCHEN
Model KRMF706ESS01
Near Houston, TX 77003
ben
Job Details: 01/18/2023
replaced evap fan motor and control
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Houston, TX 77027
ben
Job Details: 01/18/2023
order part; ordrng 1 w11552018
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near Houston, TX 77071
derrick
Job Details: 01/18/2023
Reset control board by in plugging UI from control. Ran diagnostics and checked operation of unit ok