We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS
Near Houston, Texas 77062
Osiel
Job Details:
02/23/2023
Found faulty latch and blower wheel part order no return date ; ordrng 1 W11249193 (Control board) and 1 W11397930 (Blower) and 1 W11132456 (Latch)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Porter, Texas 77365
leonard
Job Details:
02/23/2023
adjusted cabinet and installed vibration pads to prevent vibration noise. all operations checked ok; used 2 W11113654 (PAD) from stock
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Magnolia, Texas 77354
Josue
Job Details:
02/23/2023
Recalibrated. Ran tests. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Houston, Texas 77090
Gary L
Job Details:
02/23/2023
Found locked compressor. Evacuated Freon from unit. Removed and replaced compressor and drier. Recharged system and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Sugar Land, Texas 77479
derrick
Job Details:
02/23/2023
Do not order parts until consumer calls back; ordrng 1 W10805015 (Pump)
We serviced a
MAYTAG DRYER
Model MGDB765FW
Near Missouri City, Texas 77459
derrick
Job Details:
02/23/2023
Put sensor wire back on and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Arcola, Texas 77583
derrick
Job Details:
02/23/2023
Replaced bad sump assembly and checked operation of unit ok
We serviced a
KITCHENAID OVEN
Model KEBS277BSS00
Near Houston, Texas 77024
angel
Job Details:
02/23/2023
F6 e6 needs new control and HMI part is no longer available
We serviced a
WHIRLPOOL DRYER
Model WED9400SW0
Near Houston, Texas 77024
angel
Job Details:
02/23/2023
Replaced shorted fuse all ok no problems ; used 1 WP3392519 (Fuse) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, Texas 77407
raul
Job Details:
02/23/2023
"Will need motor evap, fan blade, fan scroll, and retainer; ordrng 1 W11559968 (Motor Evap) and 1 Wp2169142 (Fan Blade) and 1 W11263195 (Fan Scroll) and 1 W10188846 (Retainer)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Richmond, Texas 77407
raul
Job Details:
02/23/2023
Ran diagnostics and found error code F7E1 tested tachometer and its good. Ran service diagnostics and it was agitating and spinning with no problem. The moment i put it on normal it gave me code again. Will need control board. Customer will think about continuing with repairs.
We serviced a
WHIRLPOOL FRIDGE
Model WRT138FFDM01
Near Richmond, Texas 77407
raul
Job Details:
02/23/2023
Will need seal system ; ordrng 1 W11635510 (Compressor) and 1 W11578004 (Evaporator) and 1 W11109499 (Filter drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Richmond, Texas 77407
raul
Job Details:
02/23/2023
When pulling fridge out notice back panel not installed. I then saw compressor line pierced. Called tech-line to document SR 7735685680 explained to customer that we no longer can do something for fridge due to line being pierced by someone else.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Willis, Texas 77318
Armando
Job Details:
02/23/2023
Order part reschedule with customer; ordrng 1 W11455430 (GLASS-DOOR)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rosharon, Texas 77583
derrick
Job Details:
02/23/2023
Order timer and knob; ordrng 1 W11566735 (Timer) and 1 W11328381 (Knob)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Arcola, Texas 77583
derrick
Job Details:
02/23/2023
Order burner head; ordrng 1 WPW10515455 (Burner head)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, Texas 77357
leonard
Job Details:
02/23/2023
"replaced shorted surface lamp and holder and open fuse and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), 1 8206232A (BULBLIGHT), and 1 W10138793 (FUSE) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS03
Near Sugar Land, Texas 77479
roosevelt
Job Details:
02/23/2023
bad mag and will order just if i need inverter 399.98; ordrng 1 w11346197 (mag) and 1 W10217711 (inverter)
We serviced a
KITCHENAID COOKTOP
Model KCED600GSS01
Near Sugar Land, Texas 77479
roosevelt
Job Details:
02/23/2023
checked and found that customer used a pot that melted on cook top
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Arcola, Texas 77583
derrick
Job Details:
02/23/2023
Calibrated and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near New Caney, Texas 77357
leonard
Job Details:
02/23/2023
re-installed loose rotor bolt and secured with locktite and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Sugar Land, Texas 77479
roosevelt
Job Details:
02/23/2023
"replaced bal element; used 1 WP279843 (ELEMENT), and 1 279816 (CUTOFF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, Texas 77583
derrick
Job Details:
02/23/2023
Cracked liner. Logged with TPSS for no repair. Sent in to Tech line as well
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, Texas 77583
derrick
Job Details:
02/23/2023
Order container and switch; ordrng 1 W11396033 (Switch) and 1 WPW10558423 (Container)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Richmond, Texas 77407
raul
Job Details:
02/23/2023
Ran diagnostics and found no error codes. I show customer how to long to hold start button.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willis, Texas 77378
Armando
Job Details:
02/23/2023
Order parts reschedule with customer; ordrng 1 W11399433 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Houston, Texas 77039
Gary L
Job Details:
02/23/2023
"Removed and replaced control box assembly, evaporator cover , wire harness and diffuser. Checked operation and function"
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Baytown, Texas 77523
ricky
Job Details:
02/23/2023
replaced shorted part
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Friendswood, Texas 77546
Osiel
Job Details:
02/23/2023
Found faulty compressor part order no return date ; ordrng 2 W11506619 (Suction to comp)s and 1 W11332033 (Compressor) and 2 W11574641 (Comp to condensor)s and 2 W11506635 (Process tube)s
We serviced a
IKEA DISHWASHER
Model IUD8555DX3
Near Friendswood, Texas 77546
Osiel
Job Details:
02/23/2023
Found faulty drain pump part order no return date ; ordrng 1 W10531320 (Drain pump)
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EFP02
Near Friendswood, Texas 77546
Osiel
Job Details:
02/23/2023
Found broken wires on fill tube part order no return date ; ordrng 1 W11366500 (Fill tube)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Tomball, Texas 77375
Josue
Job Details:
02/23/2023
"Sealed system repair required. Ordering parts under five year parts and labor with kitchenaid. Four wgt, two tech with DO; ordrng 1 W11492867 (RC evaporator) and 1 WPW10608485 (FC evaporator) and 1 W10832994 (Compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Tomball, Texas 77375
Josue
Job Details:
02/23/2023
Spoke to mr to ask whirlpool for sub number and order. We do not have part on our side. Spoke to AN to order with whirlpool SUMP AND MOTOR ASY NEEDED. two wgt; ordrng 1 W11665769 (Sump and motor asy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXSS00
Near Houston, Texas 77007
Clayton
Job Details:
02/23/2023
checked unit found the return air duct frozen the customer will thaw out the unit
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Montgomery, Texas 77356
Armando
Job Details:
02/23/2023
Order part reschedule with customer; ordrng 1 W11625042 (COVER)
We serviced a
WHIRLPOOL ICEMACHINE
Model KUIX535HPS00
Near Montgomery, Texas 77356
Armando
Job Details:
02/23/2023
Checked unit and repaired loose connection at bin thermistor. Ran test cycle and unit checks ok. Advised customer to replace external water filter.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS0
Near Friendswood, Texas 77546
Osiel
Job Details:
02/23/2023
K162z21WPL1Found brined terminal block part order no return date ; ordrng 1 W11175842 (Suppressor) and 1 W10281322 (Wire kit) and 1 W10245259 (Terminal block)
We serviced a
WHIRLPOOL RANGE
Model WFE320MOJS1
Near League City, Texas 77573
Osiel
Job Details:
02/23/2023
Replaced faulty switches unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL RANGE
Model WEE515SOLS2
Near Houston, Texas 77019
angel
Job Details:
02/23/2023
Replaced shorted control all ok no problems
We serviced a
WHIRLPOOL COOK TOP
Model WCG77US0HS00
Near Houston, Texas 77095
Gary L
Job Details:
02/23/2023
Assisted tech in repairing cooktop
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near New Caney, Texas 77357
leonard
Job Details:
02/23/2023
order parts 2wgt; ordrng 1 w11550886 (tub ring) and 1 w11498190 (control board) and 1 W11038689 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, Texas 77357
leonard
Job Details:
02/23/2023
replaced faulty control board and defrost thermister and sealed gaps between cabinet and liner per Tech line. ck ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, Texas 77024
angel
Job Details:
02/23/2023
Needs parts; ordrng 1 W11539855 (Pump)
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW0
Near Houston, Texas 77077
jerrell
Job Details:
02/23/2023
Reinstalled drain pump ran diagnostics all test normal.
We serviced a
WHIRLLPOOL FRIDGE
Model WRT318FZDM06
Near Houston, Texas 77084
jerrell
Job Details:
02/23/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Roman Forest, Texas 77357
leonard
Job Details:
02/23/2023
order parts 2wgt; ordrng 1 W11650662 (heater assy) and 1 WPW10384183 (thermister)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, Texas 77357
leonard
Job Details:
02/23/2023
adjusted simmer flames on all burners and checked operation. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, Texas 77025
Clayton
Job Details:
02/23/2023
the unit is to be replaced
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ00
Near Magnolia, Texas 77355
gary
Job Details:
02/23/2023
"Replaced bin thermistor, circulating pump and main drain pump in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spring, Texas 77380
Gary L
Job Details:
02/23/2023
Ordering parts ; ordrng 1 W11175771 (Valve)
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Spring, Texas 77382
Gary L
Job Details:
02/23/2023
Ordering parts ; ordrng 1 Wp8578394 (Slides) and 4 W11314674 (Pads)s
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Houston, Texas 77024
jerrell
Job Details:
02/23/2023
Called Techline verified that there is no repairs that can be done to fix the cosmetic issues 7735806520 talked to Bruce.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near League City, Texas 77573
Osiel
Job Details:
02/23/2023
Customer said unit works great
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Texas City, Texas 77590
Osiel
Job Details:
02/23/2023
Found faulty latch and broken wire harness replaced parts unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Baytown, Texas 77521
ricky
Job Details:
02/23/2023
close so per office
We serviced a
WHIRLPOOL OVEN
Model 208KSS02
Near Friendswood, Texas 77546
Osiel
Job Details:
02/23/2023
Schedule with customer okay with waiting for parts for both units to be scheduled at the same time; ordrng 1 WP4455334 (Blower fan)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Magnolia, Texas 77354
gary
Job Details:
02/23/2023
Closing ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Humble, Texas 77339
leonard
Job Details:
02/23/2023
adjusted refrigerator door hinges and re-leveled unit and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Houston, Texas 77019
jerrell
Job Details:
02/23/2023
Tech to close ticket per office.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Houston, Texas 77066
Josue
Job Details:
02/23/2023
Closing out for service. All operations are correct now. Authorization: WXVZQXVXPL1
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Arcola, Texas 77583
derrick
Job Details:
02/23/2023
Repaired loose receptacle holder and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Fulshear, Texas 77441
martin
Job Details:
02/23/2023
Inspected DW for drainage and found hose kinked behind unit. Adjusted and retested flowing and draining properly now
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Pattison, Texas 77423
martin
Job Details:
02/23/2023
"Inspected and found oven igniter not connected therefore burner not coming on and heating Secured and retested, heating as intended now"
We serviced a
WHIRLPOOL DRYER
Model MGDB766FW0
Near Houston, Texas 77077
jerrell
Job Details:
02/23/2023
Adjust door switch and harness connections ran test all operations normal.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Conroe, Texas 77301
Armando
Job Details:
02/22/2023
Customer refused to pay service call fee if temp test comes back good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Conroe, Texas 77301
Armando
Job Details:
02/22/2023
Checked unit and reattached bottom of oven door glass. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, Texas 77406
raul
Job Details:
02/22/2023
Replaced freezer door
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, Texas 77036
angel
Job Details:
02/22/2023
Sr 7735692485 unit is in parts research by whirlpool ; ordrng 1 W11164469 (Pump(whirlpool researching part)) and 1 W11024423 (Motor)
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Houston, Texas 77056
angel
Job Details:
02/22/2023
Replaced shorted motor switch and fuse all ok no problems customer still not happy and still wants unit replacement also he said his wife is scared of the unit and does not want to use it; used 1 W10909685 (Fuse) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/22/2023
bad compressor; ordrng 1 W10507884 (compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/22/2023
checked and bad control in pantry door not repairing
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Sienna, Texas 77459
roosevelt
Job Details:
02/22/2023
per derrick with tech line to replace control and pump; ordrng 1 w11556725 (control) and 1 w11399437 (pump)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near South Houston, Texas 77587
ricky
Job Details:
02/22/2023
found and replaced shorted parts
We serviced a
KITCHEN AID REF DRAWER
Model KUDF204ESB01
Near Houston, Texas 77027
jerrell
Job Details:
02/22/2023
Need to order; ordrng 1 WP2196157 (FITTING) and 1 W10281586 (Water tube) and 1 W10281587 (Clamp)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Houston, Texas 77057
jerrell
Job Details:
02/22/2023
Reinstalled gasket tan test all test normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, Texas 77406
martin
Job Details:
02/22/2023
Assisted RY with 2 man job
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, Texas 77004
Clayton
Job Details:
02/22/2023
order parts; ordrng 1 w11449482 and 1 w11545823
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS04
Near Houston, Texas 77005
Clayton
Job Details:
02/22/2023
checked unit resealed around the fan scroll and the liner of the frig
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, Texas 77019
Clayton
Job Details:
02/22/2023
order parts; ordrng 1 w11558182 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Houston, Texas 77019
Clayton
Job Details:
02/22/2023
checked unit unkinked the water line and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS02
Near Bellaire, Texas 77401
Clayton
Job Details:
02/22/2023
replaced the thermisters
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDB00
Near Houston, Texas 77004
Clayton
Job Details:
02/22/2023
replaced the comp. evap and recharged the unit; used 1 W11506635 (COUPLER) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, Texas 77035
derrick
Job Details:
02/22/2023
Order control; ordrng 1 W11170317 (Control)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Stafford, Texas 77477
derrick
Job Details:
02/22/2023
Order switches ; ordrng 3 W11397156 (Switch)s and 1 W10278024 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, Texas 77583
derrick
Job Details:
02/22/2023
Repaired open heater circuit and checked operation ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Houston, Texas 77041
Louis R
Job Details:
02/22/2023
Replaced all leds per scode
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Houston, Texas 77093
Louis R
Job Details:
02/22/2023
Checked unit found bad fan; ordrng 1 W11371382 (Control) and 1 W11502499 (Harness) and 1 Wpw10384183 (Thermistor) and 1 Wp2315539 (Fan motor)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC604FSS01
Near Houston, Texas 77059
chris
Job Details:
02/22/2023
Part came in damaged part orderPlease expedite ; ordrng 1 W11395635 (Evaporator cover)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Houston, Texas 77059
chris
Job Details:
02/22/2023
Found faulty hot and cold valves. Quoted customer for repair. Customer to call back if repair is wanted
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Cypress, Texas 77429
Josue
Job Details:
02/22/2023
DO helped repair sealed system. All operations are correct. Customer to monitor unit 48hrs. Authorization: K162O51NL2
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Cypress, Texas 77429
Josue
Job Details:
02/22/2023
Replaced parts. Ran diagnostics. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, Texas 77057
Louis R
Job Details:
02/22/2023
Found leaking vent; ordrng 1 Wpw10329609 (Vent assembly) and 2 Wp8269259 (Gasket)s and 1 W11227945 (Vent)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near League City, Texas 77573
dadrick
Job Details:
02/22/2023
help JC
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS04
Near League City, Texas 77573
dadrick
Job Details:
02/22/2023
order part; ordrng 1 WPW10394053 (filter housing) and 1 W11204869 (reservoir)
We serviced a
KITCHEN AID OVEN
Model KEBC208BKSS0
Near Houston, Texas 77057
jerrell
Job Details:
02/22/2023
Installed door ran test all operations normal
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Spring, Texas 77373
Gary L
Job Details:
02/22/2023
Removed and replaced heater element per whirlpool request. Checked operation ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL COOKTOP
Model KGCU467VSS02
Near Katy, Texas 77494
raul
Job Details:
02/22/2023
Customer is concerned cooktop moves more than the trim of cooktop can sits on. I explained to customer that is due to Granite not cut properly. She will contact General Contractor to see what can they do to make it fit more properly
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rosharon, Texas 77583
derrick
Job Details:
02/22/2023
Replaced grease case and cam and checked operation of unit ok
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HV00
Near Dickinson, Texas 77539
Osiel
Job Details:
02/22/2023
Wrong console came in part order no return date ; ordrng 1 W10871571 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Houston, Texas 77345
leonard
Job Details:
02/22/2023
replaced broken freezer door slides and brackets and checked operations. ck ok