"Ran diagnostics, replaced complete Icemaker assembly. All functions checked ok at this time"

"Ran diagnostics, adjusted flame distributor. All functions checked ok at this time"

Replace bad UI CONTROL all tested good

Order part ; ordrng 1 W11613479 (Pump)

Ran diagnostic replace faulty control all functions checked okay

"Ran diagnostic clear drain line, all functions checked okay, noticed sand by fridge customer mentioned ants found around the area before, no ants at this time"

Reordering part. Package wrong.; ordrng 1 W11367329 (CONSOLE PANEL UI stainless)

Installed new light modules. Operations are now running properly.

7741619591. Per tech line will be put up for review due to gap in mullion liner. Job complete.

Uninstalled water filter. Unit operations are now correct.

Installed new control due to drain issue. Operations are now complete.

Installed new ice maker due to low production. Operations are now correct.

I replaced the panel and unit started working fine

"Upon arrival I found the unit making unusual sounds, like popping, will need a capacitor and Diode and fan. ; ordrng 1 W11441128 (Fan) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode)"

"Customer (Mr.) sent a textstating he is taking unit back to store and does not want to proceed with repairs. Closing doc for trip and diagnosis only.Checked unit and needs UI, dispenser pad silver trim around dispenser housing and main control."

Order part reschedule with customer; ordrng 1 W11557002 (ICEMAKER)

Order part reschedule with customer2wgt; ordrng 1 W11542867 (pump)

Found blower motor shaft moving around causing noise. Ordering both motor and blower wheel; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Motor)

Check unit to find a gap in between the door gasket and cabinet technician adjusted door gasket and inform customer to let door sit close for 45 to 1 hour to reset gasket unit is OK

Replace parts no noise unit working properly

unit needs ice maker.; ordrng 1 W11700250 (ice maker) and 1 W11750811 (tube kit)

Checked unit and found vent fan working as designed and will hold a sheet of paper. Unit checks ok.

checked unit out cleaned by fan full of lent made unit right unit checked out

Upon arrival customer mentioned dryer was taking too long to dry and dryer getting too hot. I inspected air flow and unit has clogged in vent. Customer will get a company to unclog it.

Will need motor evap and deli control ; ordrng 1 W11087438 (Motor evap) and 1 WPW10769076 (Deli control)

Found terminal wires loose connection

changed out control unit is correct now

"Ran diagnostic, replaced faulty pump and reservoir drain pump, all functions checked okay. Collected balance of 584.19Ck# 13813"

"Checked unit and replaced shorted actuator, capacitor, cam and lower harness. Ran auto test cycle and unit checks ok."

upon arrival replaced faulty control unit is now working as designed

"Will need motor, blower wheel, belt, roller support, pulley. ; ordrng 1 279827 (Motor) and 1 WP691366 (Idler) and 1 341241 (Belt) and 1 WP694089 (Blower wheel) and 1 349241T (Roller support) and 1 W10899578 (Drum)"

"unit needs basket, washplate, screw, and spanner nut.; ordrng 1 W11513243 (basket) and 1 W11551646 (nut) and 1 W11510461 (washplate) and 1 W10752187 (screw)"

There's was no power to unit. Its now secured and working.

Upon arrival compressor wont turn on need new seal system ; ordrng 1 W11663223 (Compressor) and 2 W10805035 (Dryer)s and 1 W11506635 (Coupler)

"Ran diagnostics, ordering replacement magnetron, capacitor and diode ; ordrng 1 W11737891 (Magnetron) and 1 Wpw10574736 (Capacitor) and 1 W11256462 (Diode)"

"After running diagnostics and completing a full inspection, the unit appears to be functioning as intended. Compressor is working - I checked water flow and pressure both at the incoming line and to the cooling pan. With the filter removed, water flow was strong and consistent. However, once the filter was reinstalled, water flow and pressure were significantly reduced. A restricted or faulty filter can block proper water flow, which can lead to a lack of ice production. Advise customer replace filter"

part order; ordrng 1 w11327190 (wheel) and 1 w11234001 (motor)

Replace defecte fill tube heater not working all tested OK no leaks

part order 2 man 3 wait with je; ordrng 1 w11562258 (evap) and 1 w11580057 (compreser) and 1 W11109499 (drier-tube) and 1 w123456 (r600) and 1 w12345678 (nitrogen)

checked unit out curd elements gave customer checklist if unit does again

"Need mag , diode and capacitor. Calling safety to see if they want to repair unit"

"Customer wants a constant heat from range. Informed him that electric units turn on and off to regulate temp but he mentioned the way they cook they need a constant flame, I let him know to call whirlpool for a possible exchange to a gas range.Sr#7742015545"

Ran diagnostic replace evap fan assembly all functions checked okay

Need valve and tube kit; ordrng 1 W11645245 (Valve) and 1 W11750811 (Tube kit)

Loose rotor bolt. Removed bolt added lock tight and installed rotor retainer bolt

Upper basket outer tub retainers for basket rails are missing on all 4 positions ; ordrng 4 W11545286 (Nuts)s

upon arrival customer ice cubes leak causing the water to go down into ref section and freezing. i defrosted everything unit is now working as designed also unclogged drain . called techline to document since this a customer error not a unit error

Ordering suspension. Customer complain that tub is not leveled ; ordrng 1 W11396716 (Suspension)

Customer complained that unit doesnt fill tub with enough water and that it doesnt wash. Ran diagnostics and no error codes detected. Ran service test cycle. Unit worked fine. Customer is not happy with machine

Found unit a little overcharged. Removed Freon and recharged. Reset cold control

Washer shakes and clutch not cycling; ordrng 1 W11400156 (Shocks) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)

Found outlet where dishwasher connected had no power. Connected to different one and unit began working properly

Replaced control board. Operations are correct now

replaced noisy and faulty freezer fan motor and shroud and fan blade and checked operations. ck ok

replaced broken upper spray arm and checked operations. ck ok

Part order due to thermistors out of resistance range.; ordrng 2 2317844 (Thermistor assembly)s and 1 W10200659 (Control)

cust has water softner. unit has a spin issue when too much detergent is used. ran diag. no codes. ran test cycle. unit is spinning and draining as designed. unit tested ok.

Will need to order parts.; ordrng 2 WPW10384183 (Thermistor)s and 1 W11742389 (Control board) and 1 W11650659 (Heater) and 1 W11518204 (Panel ui)

Found unit working as design customer complaint grease stain on the cabinet

Replace bad valve all ok now leaks

Ordering parts; ordrng 1 W11608056 (Control)

Upon arrival I found the noise coming from the evap motor will need a evap motor. ; ordrng 1 WP2315549 (Motor evap fan) and 1 WP2169142 (Blade fan)

"Upon arrival I found the unit not igniting in bake, will need a dsi control. ; ordrng 1 W10898291 (Dsi control)"

replaced shorted control board per special project#s153eb and ran test cycle. test ok

replaced broken cutting grid and checked operations. ck ok; pckd up 1 W10919199 (grid-cuttr)

I replaced the pump and motor and unit checked ok

"Checked unit and I found a loose connection at the moisture sensor, I fixed it and checked ok"

"When I arrived, i noticed that the temp was a little warmer than normal inside fridge. Found a restriction on cap tube by drier. Fixed restriction. I then tested ice maker and motor was also stuck and not turning. Replaced ice maker and called for water and cycled like normal. Left unit working; used 1 W10882923 (Ice maker), 1 W10177049 (Drier), and 1 W11506635 (Valve) from stock"

checked unit out fixed ice bucket also cust to clean bucket cust uses crushed ice unit checked out

"Upon arrival I found the heater not turning on, will need a control board and heater. ; ordrng 1 W11637581 (Control board) and 1 W10518394 (Heater element)"

checked unit out used repair kit on unit unit checked out; used 1 482395 (REPAIR KIT) from stock

I replaced the control that was not working and unit checked ok; used 1 W11607637 (Control) from stock

Order parts ; ordrng 1 W11635510 (Compressor) and 1 W11109499 (DRIER-TUBE) and 1 W11578004 (Evaporating)

"Ran diagnostics, replaced complete refrigerator door. All functions checked ok at this time"

Unit not getting down to temp half frost patter on evaporator ; ordrng 1 W10879296 (Compressor) and 1 W10771114 (Filter drier) and 1 2188823 (Evaporator)

Adding part number ; ordrng 1 W11255718 (Dual water valve)

90 part failure ; ordrng 1 W11369198 (Compressor asm) and 1 W11357918 (Evaporator asm)

Customer cancel service/repair

Need to order; ordrng 1 WPW10324738 (Igniter) and 1 7432P14360 (Igniter)

Need to order ; ordrng 2 WP3387565 (Spring door)s and 4 W11366436 (Strike)s and 1 WP3406107 (Door switch) and 4 WP3389441 (Catch)s

Need to order; ordrng 1 W11195971 (STATOR) and 1 W10754448 (CLUTCH) and 14 W11027980 (Screw)s and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11449841 (GEARCASE) and 1 W11553312 (Washer)

"Checked the unit temperatures. Fresh food is between 34 and 37 degrees, while the freezer is between 0 and 5 degrees. When the technician arrived, he explained that the customer might have caught the temperature during the defrost cycle. He also mentioned that they had checked in the wrong area and found that the ice bucket was full of ice. The technician explained that it takes 2-3 days to fill the ice bucket from empty to full. The customer then compared the unit to the refrigerator in their garage and informed me that it has a different design. Despite the technicians efforts to reassure the customer that the unit is working as designed and explain that it can reach negative 4 degrees but it takes 24 hours to cycle to that temperature, the customer refused to work with us. They stated that if the unit cannot reach negative 4 degrees, they want a new one. The technician tried to ask the customer how long they had the unit set at a negative 4 degree setting, but the customer did not cooperate and simply said they want a new one, period, and said the unit was not working correctly. Sr#7741791612 talked to Latoya from trade care team to update status"

Need to order; ordrng 1 W11529425 (Water tube)

Tech to close parts NLA

called talked to Jonathan from techline verified that this unit is not repairable due to the parts not being available sr 7742012471

"Upon arrival I found unit struggling to drain, after vacuuming the drain hose it is now draining properly."

replaced open high limit thermostat and checked operations. ck ok; used 1 279816 (CUTOFF) from stock

Need freezer fan and housing ; ordrng 1 2315539 (Fan motor) and 1 Wp2163777 (Blade)

"Upon arrival I found unit not draining properly, after cleaning out drain hose it is now unclogged and draining properly ."

order parts; ordrng 1 W10899578 (drum) and 1 WP691366 (pulley-idr)

Found heating element wires loose connection

checked unit out cleaned filter unit is correct now

upon arrival no power to unit went into diagnostics and found loose wire to control reconnected now we have power

checked unit out cleaned trash from pump unit is correct now

Found obstruction in drain system

Closing out due to parts NLA

Ordering parts; ordrng 1 W11449840 (Gearcase) and 1 W10752283 (Wash plate)

Belt off motor pulley - reinstalled and tested - working as design

I replaced the control that was not working and unit checked ok; used 1 W11607637 (Control) from stock

"After running diagnostics and completing a full inspection, the unit appears to be functioning as intended. Compressor is working - I checked water flow and pressure both at the incoming line and to the cooling pan. With the filter removed, water flow was strong and consistent. However, once the filter was reinstalled, water flow and pressure were significantly reduced. A restricted or faulty filter can block proper water flow, which can lead to a lack of ice production. Advise customer replace filter ; ordrng 1 WPW10642928 (TIMER) and 1 WPW10563095 (RELAY-PTS) and 1 279827 (MOTOR-DRVE)"