We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS20
Near Houston, Texas 77096
Clayton
Job Details:
10/12/2022
checked unit cycled the door lock and checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Houston, Texas 77096
Clayton
Job Details:
10/12/2022
order part; ordrng 1 w11553445
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET22DKXVN00
Near Houston, Texas 77025
Clayton
Job Details:
10/12/2022
checked unit the uint is running and cooling at this time
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Houston, Texas 77025
Clayton
Job Details:
10/12/2022
replaced shorted water valve; used 1 W10897719 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Stafford, Texas 77477
roosevelt
Job Details:
10/12/2022
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Houston, Texas 77042
jerrell
Job Details:
10/12/2022
Tech assist for JL
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Hockley, Texas 77447
gary
Job Details:
10/12/2022
"Ran diagnostics, adjusted issue with main voltage. All functions checked ok at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Houston, Texas 77043
jerrell
Job Details:
10/12/2022
Installed listed parts all test normal
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Houston, Texas 77043
jerrell
Job Details:
10/12/2022
Installed listed parts all test normal
We serviced a
KITCHENAID COOKTOP
Model KGCC566RBL07
Near Katy, Texas 77494
raul
Job Details:
10/12/2022
Assisted MY
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Richmond, Texas 77406
raul
Job Details:
10/12/2022
Upon uninstalling unit we saw roaches coming out of top cover. Once cover was removed there was evidence of roaches and even saw some on controls. See pictures. We show customer and reinstalled unit. Called tech line to document SR number 7734799176
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Richmond, Texas 77406
raul
Job Details:
10/12/2022
"Replaced control, panel UI, and ice maker"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW
Near Richmond, Texas 77406
raul
Job Details:
10/12/2022
While running diagnostics found no error codes and then lights were on console went away and came back on. Will need control board and console; ordrng 1 W11513246 (Control board) and 1 W11481116 (Encoder) and 1 W11391560 (Console)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Houston, Texas 77007
Louis R
Job Details:
10/12/2022
Replaced bad control
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS42MBX01
Near Houston, Texas 77063
jerrell
Job Details:
10/12/2022
Tech assist for JL
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model KUBL314K
Near Fulshear, Texas 77441
martin
Job Details:
10/12/2022
Unwrapped new door and found it damaged again at hinge corner uploaded picture for documentationWill need to be reordered; ordrng 1 W11532928 (LH Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Houston, Texas 77004
Clayton
Job Details:
10/12/2022
replaced shorted compresor and drier; used 1 W11506635 (COUPLER) from stock
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Houston, Texas 77070
Josue
Job Details:
10/12/2022
"New Turntable motor failed.. reordering.. send to parts research for part defect, also call techline while in home if issues persists with turntable motor defective.Two wgt. Two tech with DO.; ordrng 1 W10911403 (Turntable motor) and 1 W11126044 (Turntable shaft) and 1 W10769146 (Rubber ring)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Hockley, Texas 77447
gary
Job Details:
10/12/2022
"Ran diagnostics, ordering replacement clutch and slider assembly ; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Houston, Texas 77073
Gary L
Job Details:
10/12/2022
Found faulty element. Removed and replaced heater element. Checked operation
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Houston, Texas 77073
Gary L
Job Details:
10/12/2022
Found faulty element. Removed and replaced heater element. Checked operation
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Houston, Texas 77073
Gary L
Job Details:
10/12/2022
Found faulty element. Removed and replaced heater element. Checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Tomball, Texas 77375
Josue
Job Details:
10/12/2022
"Returning parts not used. One part needed came in damaged, reordering mullin. All operations are correct.; ordrng 1 w11084813 (Rail mullin)"
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC2
Near Friendswood, Texas 77546
Osiel
Job Details:
10/12/2022
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC2
Near Friendswood, Texas 77546
Osiel
Job Details:
10/12/2022
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC2
Near Friendswood, Texas 77546
Osiel
Job Details:
10/12/2022
Replaced parts unit is working as intended no issues found at this time
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS00
Near Houston, Texas 77002
Clayton
Job Details:
10/12/2022
"replaced the control ,thermister and fan"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS00
Near Houston, Texas 77002
Clayton
Job Details:
10/12/2022
"replaced the control ,thermister and fan"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS00
Near Houston, Texas 77002
Clayton
Job Details:
10/12/2022
"replaced the control ,thermister and fan"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Houston, Texas 77041
jerrell
Job Details:
10/12/2022
Need to order ; ordrng 1 W11556926 (ICEMAKER) and 1 W11524655 (VALVE) and 3 W11396033 (SWITCH)s
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Houston, Texas 77056
angel
Job Details:
10/12/2022
Replaced faulty drain hose assembly all ok no problems
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Houston, Texas 77056
angel
Job Details:
10/12/2022
Replaced faulty drain hose assembly all ok no problems
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Houston, Texas 77056
angel
Job Details:
10/12/2022
Replaced faulty drain hose assembly all ok no problems
We serviced a
JENN-AIR RANGE
Model JDRP548WP03
Near Houston, Texas 77056
angel
Job Details:
10/12/2022
Replaced parts I could get to the unit is on blocks and could not fully uninstall unit to install spark modules if issue returns they will need to have unit uninstalled by professional installers to make unit serviceable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Spring, Texas 77382
Gary L
Job Details:
10/12/2022
Ordering parts ; ordrng 1 Wpw10479155 (Damper)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Conroe, Texas 77384
james
Job Details:
10/12/2022
Asssisted Tech KD
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL2
Near Houston, Texas 77056
angel
Job Details:
10/12/2022
Replaced faulty wheel assembly all ok no problems
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIP15PRXX2
Near Houston, Texas 77027
angel
Job Details:
10/12/2022
Cleaned ice machine all ok no problems customer had their own filter and cleaner
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Magnolia, Texas 77354
gary
Job Details:
10/12/2022
"Ran diagnostics, ordering controls and door shoot assembly ; ordrng 1 W11387387 (Control) and 1 W11224256 (Control) and 1 Wpw10577864 (Door-ice)"
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHB08
Near Houston, Texas 77082
raul
Job Details:
10/12/2022
Applied sealer in freezer door
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Houston, Texas 77047
chris
Job Details:
10/12/2022
Replaced faulty transformer magnetron and control. Unit is now working as intended
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, Texas 77089
chris
Job Details:
10/12/2022
Unit is working as intended
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Shenandoah, Texas 77384
james
Job Details:
10/12/2022
Order parts reschedule with customer; ordrng 1 W11395618 (CAPACITOR)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Tomball, Texas 77375
Josue
Job Details:
10/12/2022
Replaced part. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Tomball, Texas 77375
Josue
Job Details:
10/12/2022
Unit stops mid cycle at different times. Ordering parts. Three wgt; ordrng 1 W11549461 (Motor) and 1 Wp697772 (Blower wheel)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Conroe, Texas 77384
Josue
Job Details:
10/12/2022
JE helped uninstall to replace parts and reinstall. Ran tests. All operations are correct.Authorization: W14JH91AL2
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Spring, Texas 77386
Gary L
Job Details:
10/12/2022
Found broken wire to element. Repaired wire to bake element. Checked operation
We serviced a
JENN-AIR ICE MAKER
Model JEFCC72EHLOT
Near Fulshear, Texas 77441
martin
Job Details:
10/12/2022
Replaced ice maker
We serviced a
JENN-AIR ICE MAKER
Model JEFCC72EHLOT
Near Fulshear, Texas 77441
martin
Job Details:
10/12/2022
Replaced ice maker
We serviced a
JENN-AIR OVEN
Model JJW3830DS02
Near Katy, Texas 77494
martin
Job Details:
10/12/2022
Replaced consoleTested and working properly now
We serviced a
JENN-AIR OVEN
Model JJW3830DS02
Near Katy, Texas 77494
martin
Job Details:
10/12/2022
Replaced consoleTested and working properly now
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Pearland, Texas 77581
chris
Job Details:
10/12/2022
Found faulty control and light bulb part order ; ordrng 2 8206232A (Bulb)s and 1 W11552018 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25N4MKZ04
Near Pearland, Texas 77581
chris
Job Details:
10/12/2022
Replaced faulty parts but found faulty control part order ; ordrng 1 W11546690 (Control)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS
Near Jersey Village, Texas 77040
jerrell
Job Details:
10/12/2022
Installed drip tray all test normal.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS
Near Jersey Village, Texas 77040
jerrell
Job Details:
10/12/2022
Installed drip tray all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77074
derrick
Job Details:
10/12/2022
Repaired loose heater wire and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77074
derrick
Job Details:
10/12/2022
Repaired loose heater wire and checked operation of unit ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Conroe, Texas 77304
james
Job Details:
10/12/2022
Checked unit and replaced heater element persp w11540964. Ran test cycle and unit checks ok and no leaks detected.use authorization # s17304
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Manvel, Texas 77578
chris
Job Details:
10/12/2022
Found loose but on cam. Reinstalled loose nut. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Pearland, Texas 77584
Osiel
Job Details:
10/12/2022
Found loose connection at water valve readjusted connection unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL KITCHEN
Model KDTM404KPS
Near Sugar Land, Texas 77479
derrick
Job Details:
10/12/2022
Water stain coming from dispenser. Intermittent leak. Order parts; ordrng 1 W11098822 (Door) and 1 W11092649 (Dispenser)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX335HPS0
Near Sugar Land, Texas 77478
derrick
Job Details:
10/12/2022
Replaced locked pump and checked operation of unit ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Sugar Land, Texas 77498
derrick
Job Details:
10/12/2022
Working with Whirlpool to see if they are willing to offer consumer anything towards a new purchase because of multiple service calls; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near League City, Texas 77573
dadrick
Job Details:
10/12/2022
order parts; ordrng 1 W11347840 (ice bin) and 1 WP2220458 (coupler)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Dickinson, Texas 77539
dadrick
Job Details:
10/12/2022
order parts; ordrng 1 W11492867 (evap) and 1 WPW10608485 (evap)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Humble, Texas 77338
donnie
Job Details:
10/12/2022
"Need switch and lever; ordrng 1 W11087492 (Switch) and 1 W10792149 (Lever), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS
Near Houston, Texas 77044
donnie
Job Details:
10/12/2022
"Removed freezer door, baskets all 3. Replaced freezer evaporator fan motor with wiring harness. Operations are correct now"
We serviced a
WHIRLPOOL ICE MAKER
Model WUI95X15HZ00
Near Montgomery, Texas 77316
gary
Job Details:
10/12/2022
"Ran diagnostics, quoted customer for circulating pump (159.07) part with additional 50.00 labor plus tax; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Sugar Land, Texas 77498
roosevelt
Job Details:
10/12/2022
checked and ajusted compressor line
We serviced a
WHIRLPOOL OVEN
Model WOS97EC0HZ01
Near Montgomery, Texas 77356
james
Job Details:
10/12/2022
Checked unit and found unit to be in demo mode. Took unit out of demo mode and checked for error codes and none found. Unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WOS97EC0HZ01
Near Montgomery, Texas 77356
james
Job Details:
10/12/2022
Checked unit and found unit to be in demo mode. Took unit out of demo mode and checked for error codes and none found. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Rosharon, Texas 77583
derrick
Job Details:
10/12/2022
Order parts; ordrng 1 W11478524 (UI board) and 1 W11399437 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Magnolia, Texas 77355
gary
Job Details:
10/12/2022
Ran diagnostics adjusted issue with leveling and customer advised on functions. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Magnolia, Texas 77355
gary
Job Details:
10/12/2022
Ran diagnostics adjusted issue with leveling and customer advised on functions. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Rosharon, Texas 77583
derrick
Job Details:
10/12/2022
Order parts; ordrng 1 W10758829 (Valve) and 1 W10868473 (Gear case)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near League City, Texas 77573
dadrick
Job Details:
10/12/2022
order part; ordrng 1 W11550891 (agitator) and 1 W11178227 (basket) and 1 W11449841 (gearcase) and 1 W11260238 (rotor) and 1 W10752189 (screw)
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Spring, Texas 77389
Josue
Job Details:
10/12/2022
UNIT IS IN APARTMENT #1305 Stacked unit in closet. Three wgt. Two tech with DO.; ordrng 1 279811 (Motor)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Cypress, Texas 77429
Josue
Job Details:
10/12/2022
"Customer needs to get vents cleaned. Removed vent exhaust from dryer and explained to customer that it is their responsibility to fix vent issues before reinstalling exhaust and that if they do not THEY ARE RESPONSIBLE TO PAY OUT OF POCKET FOR DAMAGES TO DRYER PARTS.replaced Element and thermistor. All operations are correct.SR# 7734728353; used 1 WP3387747 (Element), and 1 WP8577274 (Thermistor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Cypress, Texas 77429
Josue
Job Details:
10/12/2022
"Customer needs to get vents cleaned. Removed vent exhaust from dryer and explained to customer that it is their responsibility to fix vent issues before reinstalling exhaust and that if they do not THEY ARE RESPONSIBLE TO PAY OUT OF POCKET FOR DAMAGES TO DRYER PARTS.replaced Element and thermistor. All operations are correct.SR# 7734728353; used 1 WP3387747 (Element), and 1 WP8577274 (Thermistor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cypress, Texas 77429
Josue
Job Details:
10/12/2022
"Customer overloading and underloading, causing unit to go off balance and not complete cycle. Educated customer on use and care guide as well as owners manual on how to maintain unit. Customer using excessive soap and using powder, causing unit to leave wet clothes at end of cycle. Educated customer on correct usage and products for this model. SR# 7734731621"
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS02
Near Cypress, Texas 77429
Josue
Job Details:
10/12/2022
Overheating. Recalibrated unit. Explained settings to customer. Customer approved. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Shenandoah, Texas 77384
Josue
Job Details:
10/12/2022
Helped JE uninstall LH door and reinstalled new door. Ran Tests. All operations correct. Customer approved.Authorization: W14JH91AL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near La Porte, Texas 77571
ricky
Job Details:
10/12/2022
"found ice clumped in door channel, corrected"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near La Marque, Texas 77568
dadrick
Job Details:
10/12/2022
checked over unit. found broken wire on drain pump. fixed wires to pump. unit working as designed now.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near La Marque, Texas 77568
dadrick
Job Details:
10/12/2022
order part; ordrng 1 W10902814 (wash plate)
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near Houston, Texas 77345
leonard
Job Details:
10/12/2022
replaced shorted control board and control panel and ran test cycle. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Cypress, Texas 77433
donnie
Job Details:
10/12/2022
"Replaced mullion and door. Operations are correct now, customer complaint of a thumping noise, unit never made the noise, put straps around cap tube to drier and wrapped in aluminum tape, placed dryer at a 45 degree angle."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, Texas 77039
donnie
Job Details:
10/12/2022
Replaced dishwasher control board. Operations are correct now
We serviced a
WHIRLPOOL STACK UNIT
Model CET9100GQ2
Near Humble, Texas 77396
leonard
Job Details:
10/12/2022
reset control board settings and checked operation. ck ok
We serviced a
WHIRLPOOL STACK UNIT
Model CET9100GQ2
Near Humble, Texas 77396
leonard
Job Details:
10/12/2022
reset control board settings and checked operation. ck ok
We serviced a
WHIRLPOOL STACK UNIT
Model CET9100GQ2
Near Humble, Texas 77396
leonard
Job Details:
10/12/2022
reset control board settings and checked operation. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Highlands, Texas 77562
ricky
Job Details:
10/12/2022
"found incorrect house wiring to unit, cust needs electrician"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Highlands, Texas 77562
ricky
Job Details:
10/12/2022
"found incorrect house wiring to unit, cust needs electrician"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Highlands, Texas 77562
ricky
Job Details:
10/12/2022
"found incorrect house wiring to unit, cust needs electrician"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Baytown, Texas 77520
ricky
Job Details:
10/12/2022
need cnt; ordrng 1 w11491728 and 1 w11233296
We serviced a
JENNAIR DISHWASHER
Model JDPSS245LX
Near Montgomery, Texas 77316
gary
Job Details:
10/12/2022
"Ran diagnostics adjusted connectors, builder advised on functions. Checked ok at this time"
We serviced a
JENNAIR DISHWASHER
Model JDPSS245LX
Near Montgomery, Texas 77316
gary
Job Details:
10/12/2022
"Ran diagnostics adjusted connectors, builder advised on functions. Checked ok at this time"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Tomball, Texas 77375
gary
Job Details:
10/12/2022
"Ran diagnostics, replaced bad cutoff and customer advised on issue with restriction in home. ; used 1 W10900067 (Cutoff) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Tomball, Texas 77375
gary
Job Details:
10/12/2022
"Ran diagnostics, replaced bad cutoff and customer advised on issue with restriction in home. ; used 1 W10900067 (Cutoff) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Houston, Texas 77345
leonard
Job Details:
10/12/2022
replaced shorted freezer led modules and checked operations. ck ok; used 2 W10695459 (MODULE) from stock