We serviced a
WHIRLPOOL COOK TOP
Model WCG55US0HS00
Near Fulshear, Texas 77441
martin
Job Details:
04/27/2023
Customer complaint was that not all burners able to simmer Advised that the small burner is designed for simmer All burners working as designed
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Fulshear, Texas 77441
martin
Job Details:
04/27/2023
"Needs console,control board,cut off and fuse ; ordrng 1 W11367342 (Console) and 1 W11512765 (ACU) and 1 W10909685 (Fuse) and 1 WP8557403 (Hi limit) and 1 280148 (Cut off)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Richmond, Texas 77407
martin
Job Details:
04/27/2023
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, Texas 77035
derrick
Job Details:
04/27/2023
Replaced broken cover and installed washers in proper location
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Houston, Texas 77059
chris
Job Details:
04/27/2023
Replaced faulty cam and shifter. Unit is now working as intended no leaks at this time
We serviced a
JENNAIR DISHWASHER
Model JDPSS245LXO
Near Houston, Texas 77019
Clayton
Job Details:
04/27/2023
REPLACED THE WATER INLET
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, Texas 77058
chris
Job Details:
04/27/2023
Replaced faulty pump and motor assembly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Houston, Texas 77004
Clayton
Job Details:
04/27/2023
checked unit found the liner seperating from the cabnit at the bottom of the frig section talked to ED at the techline he is sending it to product review. file #7736279451
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Houston, Texas 77025
Clayton
Job Details:
04/27/2023
order parts; ordrng 1 w11545876 (control) and 1 W10642989 (motor-turn) and 1 w11302329 (harness)
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Houston, Texas 77025
Clayton
Job Details:
04/27/2023
the customer needs to have the vent removed so the unit can be uninstalled for service; saved tckt
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS09
Near Sugar Land, Texas 77479
roosevelt
Job Details:
04/27/2023
checked and customer has a cosmetic issue not repairable
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Roman Forest, Texas 77357
leonard
Job Details:
04/27/2023
tighted loose black wire connection at terminal block and reset breaker and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Houston, Texas 77003
Clayton
Job Details:
04/27/2023
replaced console
We serviced a
KITCHEN AID ICE MAKER
Model KUIX335HPS01
Near Montgomery, Texas 77356
Armando
Job Details:
04/27/2023
Checked unit and replaced leaky water pan drain hose and leaky pump. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS325SDHZ08
Near Montgomery, Texas 77356
Armando
Job Details:
04/27/2023
Checked unit and repaired not seated black wire at harness connector to control. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bayou Vista, Texas 77563
dadrick
Job Details:
04/27/2023
order part; ordrng 1 W11645245 (water valve)
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Richmond, Texas 77406
raul
Job Details:
04/27/2023
Deli drawer was stuck in place due to ice build up. I thaw out and its now working fine.
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Magnolia, Texas 77354
gary
Job Details:
04/27/2023
"Ran diagnostics, maintenance advices on restriction with venting still. Unit checked ok at this time"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL
Near Houston, Texas 77005
angel
Job Details:
04/27/2023
Needs parts; ordrng 1 W11545334 (Spray arm)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, Texas 77583
derrick
Job Details:
04/27/2023
"Repaired loose leveling assembly, calibrated unit and checked operation ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near League City, Texas 77573
chris
Job Details:
04/27/2023
Found faulty hot water valve. Replaced faulty valve. Unit is now working as intended no leaks at this time. Unit had f8 e1 code. Hot Valve was not working and customer likes to wash clothes on warm leading to failure ; used 1 W11038689 (Valve) from stock
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near League City, Texas 77573
chris
Job Details:
04/27/2023
Found faulty timer part order ; ordrng 1 W11566736 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Hitchcock, Texas 77563
dadrick
Job Details:
04/27/2023
order part; ordrng 1 W11116590 (cntrl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Montgomery, Texas 77356
Armando
Job Details:
04/27/2023
Checked unit and adjusted stuck balearm. Unit cycled and filled with water.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Sugar Land, Texas 77498
roosevelt
Job Details:
04/27/2023
per tech line travis to replace icemker sr# is 7736276537; ordrng 1 w11658802 (icemaker)
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Sugar Land, Texas 77498
roosevelt
Job Details:
04/27/2023
checked and all opperation worked as designed no problems
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Houston, Texas 77073
Gary L
Job Details:
04/27/2023
Found bad run winding in motor. Removed and replaced motor assembly. Checked operation
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT311FZDM
Near Hockley, Texas 77447
gary
Job Details:
04/27/2023
"Ran diagnostics, found issue with electrical in home. Customer advised on needing dedicated breaker per appliances. Unit working as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Houston, Texas 77060
Gary L
Job Details:
04/27/2023
Found faulty actuator. Removed and replaced actuator. Checked operation and function ; used 1 W10913953 (Actuator) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Missouri City, Texas 77489
roosevelt
Job Details:
04/27/2023
checked and found that customer made at vent with pvc piping and taped it off and was no airflow goin outside dl auth# is w16vl20nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Roman Forest, Texas 77357
leonard
Job Details:
04/27/2023
defrosted frost build up on freezer evaporator and replaced faulty control board and defrost heater assy. and leaky housing and checked operations. ck ok
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, Texas 77345
leonard
Job Details:
04/27/2023
replaced faulty drain pump and checked operations. ck ok; used 1 1901A (PUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Humble, Texas 77346
leonard
Job Details:
04/27/2023
order parts 2man 3wgt with Donnie; ordrng 1 W11370574 (compressor) and 1 W11546692 (evaporator) and 1 W11109499 (drier-tube) and 1 w11506635 (coupling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Humble, Texas 77346
leonard
Job Details:
04/27/2023
order parts 2man 4wgt with Donnie; ordrng 1 W10507884 (compressor) and 1 W11536253 (evaporator) and 1 WPW10143759 (dryer) and 1 w11506635 (fitting) and 1 W11334745 (fan assy)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Clear Lake Shores, Texas 77565
Osiel
Job Details:
04/27/2023
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Rosharon, Texas 77583
derrick
Job Details:
04/27/2023
Replaced pad and solenoid and checked unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Arcola, Texas 77583
derrick
Job Details:
04/27/2023
Replaced bad fan and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Arcola, Texas 77583
derrick
Job Details:
04/27/2023
Do not order yet. Consumer calling WP for possible authorization of part ; ordrng 1 W11025157 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Humble, Texas 77338
donnie
Job Details:
04/27/2023
Helped LV repair refrigerator
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Arcola, Texas 77583
roosevelt
Job Details:
04/27/2023
per rg to close out call
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, Texas 77489
roosevelt
Job Details:
04/27/2023
bad gearcase dl auth # is w16ves50npl2; ordrng 1 w11454372 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, Texas 77059
chris
Job Details:
04/27/2023
Found faulty freezer door part order ; ordrng 1 W11566705 (Freezer door stainless)
We serviced a
WHIRLPOOL M/W OTR
Model WMH75021HZ1
Near Houston, Texas 77089
chris
Job Details:
04/27/2023
"Found faulty magnetron, capacitor, diode and transformer part order ; ordrng 1 W10818686 (Magnetron) and 1 W11371718 (Transformer) and 1 W11256462 (Diode)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, Texas 77089
chris
Job Details:
04/27/2023
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Texas City, Texas 77591
dadrick
Job Details:
04/27/2023
checked over unit. found bad compressor and evap. instaled new compressor and evap. unit working as designed. auth#w16vbpinl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Texas City, Texas 77590
dadrick
Job Details:
04/27/2023
checked over unit. found bad freezer door. instaled new door. unit working as designed. auth#w16vbo0nl2
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Pearland, Texas 77581
chris
Job Details:
04/27/2023
Found faulty jumper wire part order; ordrng 1 W11161899 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, Texas 77084
jerrell
Job Details:
04/27/2023
Need to order; ordrng 1 W11556727 (CNTRL-ELEC) and 1 W11596130 (FLOWMETER) and 1 W11413407 (DRAWER) and 1 W11478523 (Ui panel)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Arcola, Texas 77583
roosevelt
Job Details:
04/27/2023
per rg to close out call
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Fulshear, Texas 77441
martin
Job Details:
04/27/2023
"Inspected dryer and found exhaust vent duct kinked preventing proper airflow out Adjusted and retested, working as intended now"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Webster, Texas 77598
Osiel
Job Details:
04/27/2023
Closing per office
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Roman Forest, Texas 77357
leonard
Job Details:
04/27/2023
replaced faulty drive belt and checked operations. ck ok; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near New Caney, Texas 77357
leonard
Job Details:
04/27/2023
adjusted blower housing and air damper and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Shenandoah, Texas 77380
donnie
Job Details:
04/27/2023
Helped KD repair washer
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS321SDHZ08
Near Houston, Texas 77043
Louis R
Job Details:
04/27/2023
Fixed RC door seal
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, Texas 77406
raul
Job Details:
04/27/2023
House is vacant. There was a loose connection at the bottom of dishwasher junction box.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Houston, Texas 77057
jerrell
Job Details:
04/27/2023
Adjust drip tray connection ran test all operations normal .
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ
Near Brookshire, Texas 77423
martin
Job Details:
04/27/2023
Called AIG to document that customer agreed to have that door installed and that he later changed his mind. AIG SR# 7735963904 will not pay for another door as customer agreed to have that installed
We serviced a
WHIRLPOOL COOK TOP
Model WCE55US0HB01
Near Houston, Texas 77057
jerrell
Job Details:
04/27/2023
Adjust knob ran test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Baytown, Texas 77520
Allen
Job Details:
04/27/2023
Could not contact cust for final repair completing for diag
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Spring, Texas 77386
Gary L
Job Details:
04/27/2023
Removed and replaced light module in freezer
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Missouri City, Texas 77459
roosevelt
Job Details:
04/26/2023
checke and cleared drian tube and customer needs to defrost unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Missouri City, Texas 77459
roosevelt
Job Details:
04/26/2023
replaced bad evap. motor; used 1 W11024089 (MOTOREVAP) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, Texas 77489
roosevelt
Job Details:
04/26/2023
checked and didnt find any sounds all function worked as designed
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AMB0
Near Houston, Texas 77053
roosevelt
Job Details:
04/26/2023
checked and found that water valve was off turned on and all function ok
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Stafford, Texas 77477
roosevelt
Job Details:
04/26/2023
checked and reajusted burnners cap and all function ok
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PHZS0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
04/26/2023
checked and advised customer we only put the cleaner in unit but she wonted me to completey tare unit down so that she could clean unit we dont do that
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Sugar Land, Texas 77479
roosevelt
Job Details:
04/26/2023
assissted derrick
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QTS03
Near Sugar Land, Texas 77479
roosevelt
Job Details:
04/26/2023
replaced bad control
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS2
Near Houston, Texas 77025
angel
Job Details:
04/26/2023
Replaced shorted water valve all ok no problems
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Pinehurst, Texas 77362
gary
Job Details:
04/26/2023
Ran diagnostics ordering complete suspension assembly ; ordrng 1 W11217817 (Suspension)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Pinehurst, Texas 77362
gary
Job Details:
04/26/2023
"Ran diagnostics, adjusted loose connector to main pump. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Tomball, Texas 77375
gary
Job Details:
04/26/2023
"Ran diagnostics, adjusted heat exchanger lines creating vibrations when compressor is running. Customer advised on functions and monitoring. Unit working as designed"
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near Houston, Texas 77024
angel
Job Details:
04/26/2023
Tested unit customer to monitor and if issue return it will need new drain pump assembly
We serviced a
WHIRLPOOL1299] ICE MACHINE
Model KUIX535HPS01
Near Houston, Texas 77024
angel
Job Details:
04/26/2023
Needs parts; ordrng 1 1901a (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS
Near Houston, Texas 77024
angel
Job Details:
04/26/2023
Whirlpool shipping new parts to customer. whirlpool number 1800-253-1301 (SR 773627018) parts are on back order at this time
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KBS1
Near Spring, Texas 77380
Gary L
Job Details:
04/26/2023
Found unit leaking on left side of door. Removed and replaced tub seal and detergent dispenser. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Houston, Texas 77003
Clayton
Job Details:
04/26/2023
replaced lower spray arm
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Houston, Texas 77006
Clayton
Job Details:
04/26/2023
replaced shorted led module in the frezer; used 1 W11462342 (MODULE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KDDO24RVX00
Near Houston, Texas 77019
Clayton
Job Details:
04/26/2023
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Bellaire, Texas 77401
Clayton
Job Details:
04/26/2023
order part; ordrng 1 W10876259 (igntr-surf)
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW0
Near Houston, Texas 77096
Clayton
Job Details:
04/26/2023
order part; ordrng 1 W10882103 (pump-water)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, Texas 77030
Clayton
Job Details:
04/26/2023
replaced shorted water valve; used 1 W11316256 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, Texas 77054
Clayton
Job Details:
04/26/2023
order part; ordrng 1 w11623349 (door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Huffman, Texas 77336
leonard
Job Details:
04/26/2023
checked unit and found broken black wire in cabinet that goes to freezer defrost thermister. called Tech line and spoke with Rob and advised not a repairable part.SR#7736269170. Tech line advised to have customer call her extended warranty co.and advise them that refrigerator is unrepairable. returning control that was not needed.
We serviced a
AMANA WASHER
Model GTW465ASN2WW
Near Huffman, Texas 77336
leonard
Job Details:
04/26/2023
upon arrivial at customers house found the washer is a GE brand.Advised customer we only service Whirlpool and he would need to call back to Assurion to get ge service company. Took picture of model and serial tag and listed m&s numbers below
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Montgomery, Texas 77316
Armando
Job Details:
04/26/2023
Checked unit and repaired broken wire at drain pump. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Montgomery, Texas 77356
Armando
Job Details:
04/26/2023
Checked unit and replaced misformed tub shield. Unit checks ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Tomball, Texas 77377
gary
Job Details:
04/26/2023
"Replaced complete door assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Porter, Texas 77365
donnie
Job Details:
04/26/2023
Helped LV repair sealed system
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, Texas 77076
Louis R
Job Details:
04/26/2023
Replace bad inlet & control
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, Texas 77354
Josue
Job Details:
04/26/2023
Ordering part. Two wgt; ordrng 1 W11172199 (Inner basket)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Magnolia, Texas 77354
Josue
Job Details:
04/26/2023
Errors F0E3 and F9E1 customer overloading and using too much detergent from load and go option. Adjusted load and go.. explained use and care guide. Customer OK. Customer to follow instructions and run clean cycle before use. Ran calibration and cleared codes. All operations are correct. I have videos and pictures.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Magnolia, Texas 77354
Josue
Job Details:
04/26/2023
Replaced part. Ran diagnostics. All operations are correct. Customer approved. Explained use and care guide. Customers to follow instructions. Authorization: M16UUT0NL2
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Houston, Texas 77079
jerrell
Job Details:
04/26/2023
Need to order; ordrng 1 W11457241 (evap Drip pan) and 1 WPW10320706 (GASKET) and 1 WPW10280988 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77079
jerrell
Job Details:
04/26/2023
Installed latch all test normal.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS
Near Houston, Texas 77079
jerrell
Job Details:
04/26/2023
Ran diagnostics adjust settings all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WOS72EC0HS02
Near Tomball, Texas 77377
gary
Job Details:
04/26/2023
Replaced complete hinge latch and control assembly. All functions checked ok at this time
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Richmond, Texas 77406
raul
Job Details:
04/26/2023
Replaced panel door and assembly drawer
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Katy, Texas 77493
raul
Job Details:
04/26/2023
Upon arrival unit was frozen in fridge evaporator drain. It was creating a clog of ice. Will need evaporator cover and control board; ordrng 1 W11333076 (Control board) and 1 W11167902 (Evaporator Cover)