We serviced a
AMANA RANGE
Model AER6303MFS5
Near Houston, Texas 77016
Gary L
Job Details:
01/23/2023
Found left front burner working as designed. Customer claim it heats up slower than other burners. Checked operation and function
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Houston, Texas 77090
Gary L
Job Details:
01/23/2023
Assisted tech in repairing dishwasher
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Spring, Texas 77380
Gary L
Job Details:
01/23/2023
Ordering part; ordrng 1 W10899578 (Drum) and 1 W10248059 (Front panel)
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS00
Near Spring, Texas 77382
Gary L
Job Details:
01/23/2023
Could not duplicate problem. Removed and replaced recirculating pump. Checked operation
We serviced a
WHIRLPOOL1299] OVEN
Model WFG550S0HZ1
Near Spring, Texas 77382
Gary L
Job Details:
01/23/2023
Removed and replaced gas valve assembly and checked operation
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Missouri City, Texas 77459
roosevelt
Job Details:
01/23/2023
missing nut; ordrng 2 w11545286 (nut)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Missouri City, Texas 77459
roosevelt
Job Details:
01/23/2023
checked and all function worked and heated customer nees to use some rinse aid or jet dry and run hot water till hot then start
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Missouri City, Texas 77459
roosevelt
Job Details:
01/23/2023
checkec and didnt find any leaks
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Sienna, Texas 77459
roosevelt
Job Details:
01/23/2023
replaced bad igniter
We serviced a
JENN-AIR DISHWASHER
Model WDF331PAHS1
Near Katy, Texas 77493
martin
Job Details:
01/23/2023
Customer complained that not drying properly Customer not using Rinse aid Advised to start using Rinse aid and referred them to use and care manual
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Bellaire, Texas 77401
angel
Job Details:
01/23/2023
We serviced a
KITCHENAID REFRIGERATOR
Model KUDR204EPA00
Near Houston, Texas 77056
angel
Job Details:
01/23/2023
Needs parts; ordrng 1 WPW10772868 (Control) and 1 W10796879 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW03
Near Houston, Texas 77024
angel
Job Details:
01/23/2023
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Houston, Texas 77024
angel
Job Details:
01/23/2023
Needs parts; ordrng 1 W10897719 (Valve)
We serviced a
WHIRLPOOL ICEMAKER
Model WRQA59CNKZ
Near San Leon, Texas 77539
Osiel
Job Details:
01/23/2023
Found faulty water valve replaced valve unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near League City, Texas 77573
Osiel
Job Details:
01/23/2023
Found faulty board replaced board unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Houston, Texas 77059
Osiel
Job Details:
01/23/2023
"Found faulty gearcase part order no return date ; ordrng 1 W10721967 (Cam), used 1 W11164183 (Gearcase) from stock"
We serviced a
KITCHEN AID ICEMAKER
Model KUIX535HPS
Near Houston, Texas 77024
angel
Job Details:
01/23/2023
Needs parts; ordrng 1 W10919199 (Cutter)
We serviced a
JENN-AIR REFRIGERATOR
Model JF42SSFXDA02
Near Houston, Texas 77024
angel
Job Details:
01/23/2023
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Hockley, Texas 77447
gary
Job Details:
01/23/2023
"Replaced main compressor and evaporator assembly in unit, documented findings and loss of pressures with Rick at tech line. SR7735557742 referring customer to customer service for further action"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near La Marque, Texas 77568
dadrick
Job Details:
01/23/2023
checked over unit. found bad thermistor. instaled new thermistor. unit working as designed.; used 1 wpw10384183 (thermistor) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Houston, Texas 77053
roosevelt
Job Details:
01/23/2023
checked and found that customer needs a plumber drian is stoppd up
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Katy, Texas 77494
martin
Job Details:
01/23/2023
Replaced adjuster and stops
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Katy, Texas 77494
martin
Job Details:
01/23/2023
"RAN DIAGNOSTICS twice and did not experience breaker tripping Error code FE appeared , regarding power source problems Advised customer to have outlet and breaker looked at by electrician and if issue continues to call back"
We serviced a
WHIRLPOOL RANGE
Model XXXX
Near Pattison, Texas 77423
martin
Job Details:
01/23/2023
Preheated oven to 350 and heat reached temperature Raised to 400 and also reached temperature Unit is working as intended
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Katy, Texas 77494
martin
Job Details:
01/23/2023
"Needs timer,PTS ,fuse,cut off ; ordrng 1 WP3392519 (Thermal fuse) and 1 W10900067 (Cut off) and 1 WP3977767 (Thermostat) and 1 279838 (Heater) and 1 WPW10237959 (Door switch) and 1 WPW10117655 (PTS) and 1 W11050715 (Temperature switch) and 1 WPW10185982 (Timer)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fulshear, Texas 77441
martin
Job Details:
01/23/2023
"Needs control board,user interface,housing ; ordrng 1 W11367678 (User interface) and 1 W11305308 (Control board) and 1 W11368911 (Housing)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Houston, Texas 77036
derrick
Job Details:
01/23/2023
Assisted JL ON CALL
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Katy, Texas 77494
raul
Job Details:
01/23/2023
Replaced outer door and customer commented that it was not the same door due to not having badge. I explained that new doors dont come with badge we have to install them. I told her that if she wasnt happy with the door we can reorder door but it will come the same way. I then asked what she wanted me to do? She just stayed quiet. I asked 2 more times and got no response. I walked out and she close the door behind me.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, Texas 77406
raul
Job Details:
01/23/2023
Will need seal system. ; ordrng 1 W11635510 (Compressor) and 1 W11546692 (Evaporator) and 1 W11109499 (Filter Drier)
We serviced a
WHIRLPOOL DRYER
Model WED7120HC2
Near Houston, Texas 77005
Clayton
Job Details:
01/23/2023
checked unit reset the control and checked operation
We serviced a
WHIRLLPOOL DRYER
Model WED5820HW2
Near Houston, Texas 77054
Clayton
Job Details:
01/23/2023
replaced shorted control panel; used 1 w11378949 from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ02
Near Sugar Land, Texas 77498
roosevelt
Job Details:
01/23/2023
picked up temp probe
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, Texas 77023
ricky
Job Details:
01/23/2023
found and replaced worn parts
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFW4
Near Baytown, Texas 77520
ricky
Job Details:
01/23/2023
"found unit roach infested, pics taken, sr 7735506400, warr void"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Baytown, Texas 77521
ricky
Job Details:
01/23/2023
"needs bnr, valve and ign, est pending, do not order until approved, pic taken"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC7HS03
Near Baytown, Texas 77523
ricky
Job Details:
01/23/2023
"needs mag and brd, est pending, pics taken, do not order until okd"
We serviced a
WHIRLPOOL LAUNDRY
Model MVWX655DW1
Near Tomball, Texas 77375
Josue
Job Details:
01/23/2023
We serviced a
KITCHENAID COOK TOP
Model KCGC506JSS00
Near The Woodlands, Texas 77375
Josue
Job Details:
01/23/2023
Followed Technical Service Pointer #: W11643965. Tested ops. All operations are correct now. Customer approved and aware of dual orifice burners with longer ignition time vs other burners. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Friendswood, Texas 77546
Osiel
Job Details:
01/23/2023
Found faulty compressor replaced part unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near League City, Texas 77573
dadrick
Job Details:
01/23/2023
checked over unit. found bad capacitor. instaled new capacitor. instaled new capacitor. unit working as dsigned.; used 1 W11395618 (capacitor) from stock
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2NEED
Near Houston, Texas 77079
jerrell
Job Details:
01/23/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL VENTHOODS
Model UXT5536AAS3
Near Pinehurst, Texas 77362
gary
Job Details:
01/23/2023
"Ran diagnostics, adjusted loose connectors in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, Texas 77354
gary
Job Details:
01/23/2023
"Replaced main Icemaker assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS04
Near League City, Texas 77573
dadrick
Job Details:
01/23/2023
order parts; ordrng 1 W11620204 (cntrl) and 1 W11512399 (water valve) and 1 WPW10341320 (water valve)
We serviced a
WHIRLPOOL DRYER
Model WED6120HC
Near Fulshear, Texas 77441
martin
Job Details:
01/23/2023
Needs blower wheel and further inspection after unit is opened up for repairs ; ordrng 1 WP697772 (Blower wheel)
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS
Near Houston, Texas 77027
jerrell
Job Details:
01/23/2023
Installed drain pump all test normal
We serviced a
WHIRLPOOL DRYER
Model MED5840TW0
Near Houston, Texas 77063
jerrell
Job Details:
01/23/2023
Replaced shorted element all test normal.Please charge this card for 232.79 424631534729876002/27 535 card number
We serviced a
ROPER DRYER
Model RGD4516FW
Near Houston, Texas 77093
Louis R
Job Details:
01/23/2023
Found broken handle ; ordrng 1 W10861225 (Handle)
We serviced a
WHIRLPOOL LAUNDRY
Model MVWB835DW0
Near Houston, Texas 77041
Louis R
Job Details:
01/23/2023
Found bad control & pressure switch. Provided quote
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Houston, Texas 77043
Louis R
Job Details:
01/23/2023
Found F3E1 F8E3 F6E3 errors. Customer denied repairs.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Arcola, Texas 77583
derrick
Job Details:
01/23/2023
Order capacitor ; ordrng 1 W11428524 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, Texas 77583
derrick
Job Details:
01/23/2023
Repaired stuck rake and checked operation of unit ok
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ04
Near Humble, Texas 77338
leonard
Job Details:
01/23/2023
defrosted frost build up in freezer section and re-aligned door brackets and resealed door gasket. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, Texas 77080
Louis R
Job Details:
01/23/2023
Found unit not defrosting ; ordrng 1 W11566851 (Control) and 1 W11559968 (Motor) and 2 Wpw10384183 (Thermistor)s and 1 W11650660 (Evaporator harness) and 1 W11546935 (Ice maker)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNTS1
Near Houston, Texas 77024
jerrell
Job Details:
01/23/2023
Need to order ; ordrng 1 WPW10217917 (VALVE)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
01/23/2023
all opperation worked as designed. customer needs to move clothes around when off balance
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Rosharon, Texas 77583
derrick
Job Details:
01/23/2023
Order gear case and slider; ordrng 1 W11449841 (Gear case) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, Texas 77583
derrick
Job Details:
01/23/2023
Consumer needs vent cleaning. Unit checked ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Arcola, Texas 77583
derrick
Job Details:
01/23/2023
Replaced damaged cam and checked operation of unit ok; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Arcola, Texas 77583
derrick
Job Details:
01/23/2023
Unit needs new gear case. Consumer to purchase new unit. Do not order; ordrng 1 W11454372 (Gear case) and 1 W10721967 (Cam)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Richmond, Texas 77407
raul
Job Details:
01/23/2023
Will need pump and motor; ordrng 1 W11416362 (Pump and Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Richmond, Texas 77406
raul
Job Details:
01/23/2023
Will need ice maker; ordrng 1 W11546935 (Ice Maker)
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near The Woodlands, Texas 77354
Gary L
Job Details:
01/23/2023
Assisted tech in repairing oven
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Houston, Texas 77098
Clayton
Job Details:
01/23/2023
order part; ordrng 1 w11505225
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS0
Near Houston, Texas 77098
Clayton
Job Details:
01/23/2023
checked unit cleared and reset the control and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Spring, Texas 77386
Gary L
Job Details:
01/23/2023
Ordering parts ; ordrng 1 W11518204 (User interface) and 1 W11196400 (Control) and 1 Wpw10384183 (Thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS1
Near Houston, Texas 77024
angel
Job Details:
01/23/2023
Sr 7735551356 unit is product review and they are trying to find out how to flash the product to update the software
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Dickinson, Texas 77539
Osiel
Job Details:
01/23/2023
Found faulty cam replaced cam unit is working as intended no issues found at this time ; ordrng 1 W10721966 (Cam)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS01
Near Tiki Island, Texas 77554
dadrick
Job Details:
01/23/2023
instaled new leds per special project s84638. unit working as designed.
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Houston, Texas 77080
Louis R
Job Details:
01/23/2023
Found bad valve & leds; ordrng 3 W11601311 (Freezer light)s and 12 W11205082 (Led module)s and 1 Wpw10341329 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, Texas 77080
Louis R
Job Details:
01/23/2023
Found bad water valve. Provided quote
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, Texas 77055
Louis R
Job Details:
01/23/2023
Checked unit found operating as normal
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Cypress, Texas 77433
Josue
Job Details:
01/23/2023
Customer to contact whirlpool customer service for authorization for parts and double labor. Unit needs more parts.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Humble, Texas 77346
leonard
Job Details:
01/23/2023
replaced broken heating element and checked operations. ck ok; used 1 WP3387747 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Humble, Texas 77346
leonard
Job Details:
01/23/2023
rebooted control board and realigned door strike and ran test cycle. test ok
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Humble, Texas 77396
leonard
Job Details:
01/23/2023
rebooted control board and cleared pressure switch hose and ran test cycle. test ok
We serviced a
MAYTAG DRYER
Model MGD8630HW
Near Houston, Texas 77024
angel
Job Details:
01/23/2023
Needs blower assembly and also service kit estimate only there is another unit that would need the same service customer declined repair at this time; ordrng 1 W11417082 (Kit) and 1 WP697772 (Blower)
We serviced a
MAYTAG DRYER
Model MGDB955FW0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
01/23/2023
replaced broken wheel
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
01/23/2023
checked and ajusted legs on washer for balance
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Tomball, Texas 77375
Josue
Job Details:
01/23/2023
Roach infestation inside unit.. all wiring and ctrls. Customer aware of void warranty. Logged Terri with TPSS .. SR# 7735287323
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near The Woodlands, Texas 77381
james
Job Details:
01/23/2023
Assisted tech JP
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Cypress, Texas 77433
Josue
Job Details:
01/23/2023
Uninstalled unit to replace parts. Reinstalled. Ran tests. All operations are correct. Customer to monitor unit.Authorization: W15OYE0NL2
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS24JL00
Near Magnolia, Texas 77355
Josue
Job Details:
01/23/2023
Replaced parts. Still not working. Spoke to Austin techline.. submitted for review. Customer will be in contact with whirlpool.
We serviced a
MAYTAG RANGE
Model MGR7700LZ1
Near Humble, Texas 77396
leonard
Job Details:
01/23/2023
"order parts 2wgt; ordrng 1 W11564641 (control board) and 1 W11162730 (module-spk) and 1 W11524031 (bake electrode) and 1 W11449506 (gas valve), used 1 W11524031 (bake electrode) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Humble, Texas 77396
leonard
Job Details:
01/23/2023
replaced broken actuator and ran test cycle. test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Humble, Texas 77339
leonard
Job Details:
01/23/2023
order parts 2man 2wgt with Donnie; ordrng 1 W11598124 (control panel) and 2 W11448961 (control boards)s and 2 W11598119 (cooling fans)s and 1 W11598123 (door latch) and 1 W11255349 (motor-fan)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Houston, Texas 77339
leonard
Job Details:
01/23/2023
replaced shorted rc and fc led modules and checked operation. ck ok; used 2 W11462342 (MODULE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Magnolia, Texas 77355
gary
Job Details:
01/23/2023
"Ran diagnostics, adjusted issue with gasket in refrigerator section. All functions checked ok at this time"
We serviced a
AMANA RANGE
Model AGR5330BAB
Near Richmond, Texas 77406
raul
Job Details:
01/23/2023
Replaced control board
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Montgomery, Texas 77356
james
Job Details:
01/23/2023
Need approval for extra parts and a new 2x labor code. Unable to seperate tub from basket.2 man w/ JP2wgt; ordrng 1 W10752719 (BASKET) and 1 W11219115 (TUB-OUTER) and 1 WPW10215093 (clean out filter) and 2 WP8533928 (screw)s
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Montgomery, Texas 77356
james
Job Details:
01/23/2023
Checked unit and found wave guides to be damaged due to food debris being on them then running unit.use authorization # w15lqq1wl1
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Conroe, Texas 77304
james
Job Details:
01/23/2023
Checke dunit and replaced shorted control board and UI> Unit checks ok.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Porter, Texas 77365
leonard
Job Details:
01/23/2023
uninstalled oven underneath cooktop and repaired repaired broken white wire from power cord and re-installed and checked operations. ck ok
We serviced a
JENN-AIR RANGE
Model JGRP436HL01
Near Galveston, Texas 77554
dadrick
Job Details:
01/23/2023
cheked over unit. found loose yellow wire going to broiler ignitor. reinstaled yellow wire to ignitor and adjust burner flame. unit working as designed.
We serviced a
AMANA DISHWASHER
Model ADB1400AMB0
Near Crosby, Texas 77532
ricky
Job Details:
01/23/2023
"house plumbing issue, cust to get with builder"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Crosby, Texas 77532
ricky
Job Details:
01/23/2023
needs ui; ordrng 1 w11099338 (ui)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Dayton, Texas 77535
ricky
Job Details:
01/23/2023
"new part bad, need facia; ordrng 1 w11478526"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Dayton, Texas 77535
ricky
Job Details:
01/23/2023
needs susp and latch; ordrng 1 w11307244 and 1 w11130362
We serviced a
WHIRLPOOL DRYER
Model WED9550WW1
Near Kemah, Texas 77565
Osiel
Job Details:
01/23/2023
Found faulty pulley replaced pulley unit is working as intended no issues found at this time customer had part