Replaced shorted diode and capacitor unit checks ok

Will need to order control board ; ordrng 1 W11317944 (Control board powermax)

"Ran diagnostics, replaced damaged clips in front panel. All functions checked ok at this time"

Upon arrival I replaced water valve and it is now dispensing water and ice.

Installed ui control all test normal.

Adjusted and remove Ed obstruction from burner ran test all operations normal.Mje484@yahoo.com

Need wash motor/ sump assembly ; ordrng 1 W11637581 (Board) and 1 W11613479 (Motor /sump)

Upper oven no heat bake or broil. Pulled double oven removed all covers. Searched electrical circuit for L1 red wire was open between dot limiter and control board relay. Repaired broken wire. Operations are correct now

"Repaired retire at element , ran air flow meter. Dryer failed vent air flow test.customer to clean vent"

Blower is hitting housing ; ordrng 1 W11549461 (Motor) and 1 Wp697772 (Blower)

"Ran diagnostic ordering latch, control electric and bezel; ordrng 1 W11670519 (Latch) and 1 W11656301 (Bezel lid lock) and 1 W11627413 (Control electric)"

Ran diagnostic adjust harness at element and calibrated oven all functions checked okay

Upon arrival and after diagnosing with Techline seems like a bad board. Will need to replace parts SR# 7740729132; ordrng 1 W11662721 (USER INTERFACE BOARD) and 1 W11662700 (CONTROL BOARD)

"Ran diagnostics, performed complete sealed system repair in unit. All functions checked ok at this time"

"Ran diagnostics, ordering replacement console and appliance manager. Parts covered by manufacturer quoting customer additional 240.00 plus tax in labor ; ordrng 1 W11449303 (Console) and 2 W11448962 (Control)s"

"Ran diagnostics, adjusted leveling and ordering replacement spray arm; ordrng 1 W10837249 (Spray arm)"

"unit need temperature sensor, compressor and filter drier to insure proper operations and temperature control of the unit - under parts the thermistor and compressor are discontinued items for this unit - can not proceed with repair, closing for trip and diagnostics"

"Upon arrival, the customer provided additional details about her claim. She explained that the smell of gas originates from the cabinets where the gas valve is located, rather than from the cooktop itself. She noted that when she opens the cabinets, she is hit with the smell of gas trapped within or behind the cabinet. Since we do not rely solely on smells, we use gas leak detectors and bubble tests to identify active leaks. I conducted a three-step gas leak test around the cooktop: Before, During, and After.Before: This step involved checking for any active gas leaks without turning on or using any components. I inspected the cooktop, the gas valve, and the burners in their idle state. No leaks were detected.During: I turned on all the burners to ensure they fully ignited and checked for uniform flames around the burner caps, ensuring the gas feeding into the burners was being completely ignited. While the burners were on, I used a gas leak detector and bubble test to check the gas valve inside the cabinets. No leaks were detected during this phase.After: Once all the burners were turned off, I checked to ensure they were completely shut off and that no gas was passing through. Again, no leaks were found.Based on the customers description and the results of the tests, I do not believe the cooktop is responsible for the gas smell. I recommend involving the builder to inspect behind the back panel of the cabinets for any potential damage to the gas lines. As far as the appliance is concerned, it is functioning normally."

unit needs compressor replacement ; ordrng 1 W11557425 (COMPRESSOR)

replace broken icemaker bin - operating as normal

Blower fan is hitting the fan housing causing it to rattle has a big dent in the back wall and customer said it has been like that sense he bought the house brand new ; ordrng 1 694089 (Blower fan blade) and 1 W10396029 (Motor)

Ordering thermal cut-off kit. Quoting customer. 100.00 part. Service fee 149.50 ; O-emld tckt

rebooted control board and ran recalibration and test cycle. all test ok

replaced broken latch bezel and checked operation. ck ok; used 1 W11643703 (bezel) from stock

checked unit out fixed kink in waterline unit is correct now

checked unit out fixed felt at door unit is correct now

"Ran diagnostics, replaced bracket coupling and motor all functions checked ok"

Found loose connection at timer. Reinstalled loose connection. Unit is now working as intended no issues at this time

Found faulty thermistors and control part order. Unit is not going through defrost cycle; ordrng 1 W11724692 (Thermistor) and 1 WPW10384183 (Thermistor) and 1 W11658799 (Thermistor) and 1 W11620204 (Control)

Found loose connection at control. Reinstalled loose connection. Unit is now working as intended no issues at this time

Found faulty compressor part order; ordrng 1 W11557425 (Compressor)

Installed new water valve (W11513255). Unit now operating properly.

Diagnosed refrigerator with no water and low ice production. Unit needs to be defrosted for 24 to 48 hours due to frozen water lines. Customer says unit has not had water since day one from the installers. Also the unit once turned off when she moved it. All operations are currently normal.

Diagnosed dishwasher not draining properly. Unit unrepairable. Pump and motor assembly discontinued (99001934). Closing out ticket.

"Diagnosed washer with no power. Basket unable to spin due to broken suspensions. Control needs to be replaced unit not turning on. Quoted for repair, customer will not proceed at this time.; ordrng 1 W11712987 (Control) and 1 W10821942 (Suspension)"

Found Ui/control bad; ordrng 1 W11449117 (UI/CONTROL)

Diagnosed unit and found unit working fine at the time of service ran and tested unit checksnok

Ordering parts ; ordrng 1 W11643701 (Harness)

Ran unit up to 500 degrees could not duplicate issues. Operations are correct at this time

Leak checked unit at gas valve and connections with bubble leak detector and battery operated leak detector there where no leaks present

"Replaced terminal block and terminal electrical connections. Ran test found that the unit is not receiving proper voltage customer to get with maintenance to correct issue ; used 1 279318 (TERMINAL), and 1 WP3397659 (BLOCK-TERM) from stock"

Installed drain pump all tested normal.02831i; used 1 1901a (Drain pump) from stock

Found the recirculating pump not working. Will need to order.; ordrng 1 W11542868 (Drain pump) and 1 W11542867 (Recirculating pump) and 1 W11679650 (Bracket)

Do not order part control is defective. Customer will talk it over with his wife.

"Upon arrival, I inspected the unit and found that the water filter needs replacing."

"Upon arrival, I inspected the unit and found that the control board had a burned relay. Reported finding to safety SR 7740620034"

I replaced the switch and checked ok

Installed console all test normal.

Need to order ; ordrng 1 W11130362 (SUSPENSION)

Diagnosed unit and found installers installed regulator backwards needs installer to reinstall

Ran diagnostic replace faulty icemaker and valves all functions checked okay

Checked unit pump and motor is not working ; ordrng 1 W11613479 (Pump and motor)

Diagnosed unit and found d shorted control board ordered part; ordrng 1 W11607637 (Control board)

"Ran diagnostic replace console, all functions checked okay, collect payment for the amount of 1162.24. Authorization #01167D"

"replaced broken slider and faulty clutch and ran test cycle. test ok; used 1 W10754448 (CLUTCH), and 1 W10734521 (SLIDER) from stock"

Checked unit thermostat and cutoff are not working ; ordrng 1 3387747 (Element) and 1 280148 (Cutoff) and 1 8557403 (Thermostat) and 1 W11733951 (Control)

Found small ding on small door exterior Will order outer door ; ordrng 1 W11315559 (Outer glass door)

order part; ordrng 1 W10898228 (icemaker)

"Checked unit and capacitor was not working, i replaced it and checked ok; used 1 W11395618 (Capacitor) from stock"

"Checked unit and no leaks were found, i showed it to the customer and took several pictures and they even said that it didn't smell like before, I turned on every single burner and nothing no leaks, I informed to customer the unit is working as it's designed"

Order latch; ordrng 1 W11513248 (Latch)

Order sump assembly; ordrng 1 W11416362 (Sump assembly)

Order water valve; ordrng 1 W11038689 (Valve)

Order blower fan; ordrng 1 W11689026 (Blower fan)

Cancel. Another ticket sent with proper warranty info

Order control and tstat ; ordrng 1 W11649350 (Control) and 1 WP4449751 (Thermostat)

Order diode and capacitor; ordrng 1 W11256462 (Diode) and 1 W10850446 (Capacitor)

"Replaced open thermal fuse, advised consumer of blocked vent which is full of water, left old part with customer and checked unit operation ok; used 1 Wp8573713 (Fuse) from stock"

Order module; ordrng 1 W11590249 (Module)

Need evap fan motor ; ordrng 1 Wp2315549 (Motor) and 1 Wp2169142 (Blade) and 1 W11263195 (Housing)

Unit is having power failure messages. I called techline SR# 7740451067 they recommended to reorder parts.; ordrng 2 W11448961 (Control Board Appliance Manager)s and 1 W11598132 (Console Panel UI) and 1 W10575307 (Jumper Harness Power Supply)

replaced faulty suspension and checked all operations. ck ok

Upon arrival unit will run for 1 second then turn off replaced motor but still turning off called tech line recommend for them to check breaker. Maintenance insisted that he has checked that before and its not that ordering control.; ordrng 1 W11728028 (Control) and 1 WP3392519 (Fuse) and 1 WP8577274 (Fuse) and 1 W10900067 (Cut off)

Changed all parts unit working as designed

Changed control board unit working as designed

Upon arrival unit stays draining ordering part; ordrng 1 W11608056 (Control)

Upon arrival noticed light was loose connected it back again unit working as designed

Upon arrival i replaced parts. After replacement i tested unit. Unit is opening and closing normal. Unit is working as designed.

replaced led module kits per rework#s84638. ck ok

"Checked unit and everything was working as it's designed, no noises found, the Icemaker was full of ice, the customer tried to push the cosmetic issue, i explained to the customer they had already said no on that, unit checked ok"

I replaced the broken glass door and checked ok

Order parts and reschedule ; ordrng 1 W11115285 (UI CONTROL) and 1 W10861642 (Latch)

"Ran diagnostic, adding email Darrell.zemault@beazer.com. all unit functions checked ok but unable to function correctly due to improper installation. Vent hitting venthood fan blade."

"F8E1 ,F8 E3, ordering replacement inlet valve. ; ordrng 1 W11513255 (Inlet water valve)"

"The unit's freezer door was left open, that raised the temperature and made the Icemaker work slow, I explained to the customer on how the unit works, unit checked ok at the moment"

Check unit to find all operations working as designed technician also pulled unit out and check all connections in cabinet parts to make sure nothing was touching or rubbing and customer was informed that the flooring that the refrigerator is on can cause vibrations. Theres not a fix for that situation. All this was documented with Whirlpool Tech line unit is OK.

Check unit and found customer is using too much soap tripping the float switch causing unit to stop at any time. Customer was informed of proper cleaning to allow unit to work as design. All operations are OK.

Check unit to find customer has a daughter who is overloading unit trying to watch everything at once. Customer was informed of washer capacity and load size unit has no issues with draining water. All operations are

Check unit to find customer bake a cake inside of microwave and if the cake blew up cake mix with all over microwave there are pictures on the document and customer microwave is heating when she was informed that she needs to clean unit so that she doesnt continue to cause unit toarc with all the mixture removing paint from liner. All findings were documented with Whirlpool care and this is a user care issue microwave is working as design.

"Check unit to find all operations working as designed on arrival technician looked on the roof and customer has obstruction in the exhaust, not allowing dryer to dry as designed. Customer will need a professional duct cleaning provider to come out and clean the obstruction in the wall she needs to have this done every six months so she wont have dry issues. Technician also ran exhaust airflow test with and without hose. The results are on the document pictureunit is OK."

Checked unit and repaired loose connection at oven temp sensor and reset controls. Ran test cycle and unit checks ok and temps are correct.

"Upon arrival and after diagnosing I noticed an error code in the unit. F8E1, a long fill error code. I then inspected the drain line and saw it only had about 4 inches in to the drain. The unit seem to be siphoning due to improper drain line installation.SR# 7740714699"

"Need drain pump, pressure switch ; ordrng 1 W11316246 (Pressure switch) and 1 W11550649 (Board) and 1 W11458345 (Pump)"

part order 2 man 3 wait with je; ordrng 1 w11546692 (evap) and 1 w11580087 (compresser) and 1 w12345678 (r600) and 1 w23456789 (nitragen)

part order; ordrng 1 w11162730 (spark mod)

Upon arrival and after diagnosing I noticed 2 error codes. F3E0 and F2E1. The unit blower would start running as soon as the breaker would switch on. Seems like a stuck key on the console and a bad temp sensor. ; ordrng 1 W11598120 (TEMP SENSOR - THRMST FIX) and 1 WP4449751 (THRMST FIX 2) and 1 W11659257 (CONSOLE) and 1 W11649136 (CONTROL BOARD)

cust canceld at door

"Removedtop, front removed . Removed object from front and cylinder"

Checked unit for error codes and found fault for pressure sensor and no fill/long fill. Documented with Angie at Safety and they are covering repair.Use Authorization # W1D2FC1WL1

Need approval for parts and 2x labor. Reschedule with customer upon approval3wgt; ordrng 1 W11393685 (GEARCASE) and 1 W10915700 (stator) and 1 W10734521 (slider) and 1 W10754448 (CLUTCH) and 1 W10915701 (rotor) and 1 W10902814 (WASHPLATE)