Service History 1432

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Texas City, Texas 77590

angel

Job Details: 09/07/2023

Replaced shorted control but plug behind washer is still not correct and the other plugs in the garage have an open ground. I strongly recommend a electrician correct power before plugging unit in

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near La Marque, Texas 77568

angel

Job Details: 09/07/2023

Reset control and retested unit if issue returns it will need main control and regulator assembly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Texas City, Texas 77591

angel

Job Details: 09/07/2023

Needs parts; ordrng 1 W11566851 (Control) and 1 W11650660 (Heater) and 1 W11559968 (Fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Fresno, Texas 77545

roosevelt

Job Details: 09/07/2023

replaced bad icemaker

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Humble, Texas 77339

leonard

Job Details: 09/07/2023

replaced leaking oil gearcase and faulty stator and rotor and clutch and slider and broken washplate and ran test cycle. test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near New Caney, Texas 77357

leonard

Job Details: 09/07/2023

replaced warped freezer door and faulty control board and diffuser and wiring harness. ck ok

We serviced a

KITCHEN AID COOK TOP

Model KCGS356ESS00

Near Houston, Texas 77079

jerrell

Job Details: 09/07/2023

Installed manifold ran test all operations normal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near New Caney, Texas 77357

leonard

Job Details: 09/07/2023

removed debis from drain hose and ran test cycle. all test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Tomball, Texas 77377

Josue

Job Details: 09/07/2023

Replaced parts. Customer aware to monitor unit 48hrs +. ..Explained use and care guide. Explained all functions normal.

We serviced a

WHIRLPOOL1299] REFRIGERATOR

Model WRT138FFDW01

Near Spring, Texas 77380

Josue

Job Details: 09/07/2023

Replaced parts. Customer to monitor unit 48hrs +..

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Houston, Texas 77041

jerrell

Job Details: 09/07/2023

Installed listed parts all test normal.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near The Woodlands, Texas 77375

Josue

Job Details: 09/07/2023

Measured unit. Found unit been dropped before arrival. Spoke to Adrien techline SR# 7737274042 unit is non repairable. Customer to contact whirlpool.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ01

Near Montgomery, Texas 77356

Armando

Job Details: 09/07/2023

Checked unit and resealed door gasket and adjusted fresh food door hinge. Unit checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC604FSS02

Near Houston, Texas 77064

Osiel

Job Details: 09/07/2023

"unit needs heater, evap assembly & fan; ordrng 1 w11395635 (evap assembly) and 1 w11407678 (fan) and 1 w11291124 (heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Conroe, Texas 77304

Armando

Job Details: 09/07/2023

Assisted Tech JPauth# W18ICS0NL2

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Pearland, Texas 77581

chris

Job Details: 09/07/2023

Replaced faulty knob and timer. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL REFIGERATOR

Model WRS331SDHM06

Near Houston, Texas 77003

Clayton

Job Details: 09/07/2023

checked unit adjusted the doors and checked operation

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Houston, Texas 77004

Clayton

Job Details: 09/07/2023

two man with LR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Dickinson, Texas 77539

chris

Job Details: 09/07/2023

Found faulty ice maker part order; ordrng 1 W10886939 (Icemaker)

We serviced a

WHIRLPOOL REFIGERATOR

Model WRS325SDHZ08

Near Shenandoah, Texas 77384

Armando

Job Details: 09/07/2023

Checked unit and replaced shorted control and UI. Unit checks ok.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Missouri City, Texas 77459

roosevelt

Job Details: 09/07/2023

broken door latch; ordrng 1 w11513248 (latch)

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Houston, Texas 77065

Osiel

Job Details: 09/07/2023

installed suspension rods

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near New Caney, Texas 77357

donnie

Job Details: 09/07/2023

Helped LV repair washer

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Alvin, Texas 77511

chris

Job Details: 09/07/2023

Replaced faulty user interface and diffuser. Unit is now working as intended. No leaks at this time. Customer unhappy with refrigerator and wants a new one. Customer convinced that I can call tpss and get her an sr# so that she can get a new unit

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Montgomery, Texas 77316

Armando

Job Details: 09/07/2023

Checked unit and replaced misformed upper rack adjusters. Unit checks ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Montgomery, Texas 77356

Armando

Job Details: 09/07/2023

Replaced leaky door gasket. Ran diagnostic test cycle and unit checks ok.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Missouri City, Texas 77459

roosevelt

Job Details: 09/07/2023

checked and ran cycles and could not duplicate any leaks

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Dickinson, Texas 77539

angel

Job Details: 09/07/2023

Sr 7737181391 unit is working as designed but is being used in a commercial environment and cant keep up with demand. Customer will need to purchase a commercial unit or a stand alone ice machine

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near New Caney, Texas 77357

donnie

Job Details: 09/07/2023

Helped LV repair refrigerator

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW0

Near Houston, Texas 77339

donnie

Job Details: 09/07/2023

Pulled dryer start knob. Added stuffing in knob shaft receiver. Operations are correct now. Unit starts every time

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Sugar Land, Texas 77479

derrick

Job Details: 09/07/2023

Order capacitor; ordrng 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL DRYER

Model MGD4500MW1

Near Missouri City, Texas 77459

roosevelt

Job Details: 09/07/2023

replaced parts and all function ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Manvel, Texas 77578

chris

Job Details: 09/07/2023

Replaced faulty door latch. Unit is now working as intended no leaks at this time

We serviced a

KITCHEN AID COOK TOP

Model KCGC558JSS00

Near Montgomery, Texas 77316

Armando

Job Details: 09/07/2023

Checked unit temp for griddle with a thermo couple on meter and unit checks ok.

We serviced a

KITCHEN AID OVEN

Model KODE500EBS

Near Montgomery, Texas 77316

Armando

Job Details: 09/07/2023

Checked unit and repaired loose connection at lower oven temp sensor. Ran temp check and unit checks ok.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HC1

Near Richmond, Texas 77469

derrick

Job Details: 09/07/2023

Order gear case and cam; ordrng 1 W11449840 (Gear case) and 1 W10721967 (Cam)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Missouri City, Texas 77459

roosevelt

Job Details: 09/07/2023

replacd bad icemaker

We serviced a

JENN-AIR RANGE

Model JDRP548HL01

Near Missouri City, Texas 77459

roosevelt

Job Details: 09/07/2023

checked and all function ok customer needs to change orfits to propain

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Sugar Land, Texas 77479

derrick

Job Details: 09/07/2023

Order control and pad; ordrng 1 W11616412 (Control) and 1 WPW10346924 (Pad)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Brookshire, Texas 77423

martin

Job Details: 09/07/2023

Replaced parts list

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX10

Near Missouri City, Texas 77459

roosevelt

Job Details: 09/07/2023

will need a 2m2wt with derrick dlauth# is j18i2o0al2; ordrng 1 W11233637 (fan)

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW2

Near Manvel, Texas 77578

chris

Job Details: 09/07/2023

Found faulty door latch part order; ordrng 1 W11565030 (Lid latch)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Houston, Texas 77041

jerrell

Job Details: 09/07/2023

Installed lid latch ran test all operations normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD618ESS01

Near Richmond, Texas 77406

raul

Job Details: 09/07/2023

Upon arrival unit was turned off at breaker. Customer began sharing their experience with the fridge. She mentioned that the fridge was tripping breaker throughout the day at random times. And they started to turn fridge on at night and at 6am unit will trip breaker. It's on GFCI breaker and it shares the load with other plugs. Called techline and they suggested for fridge to have its own dedicated breaker. SR 7737273293

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Baytown, Texas 77521

ricky

Job Details: 09/07/2023

found and cleared off balance code

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Richmond, Texas 77406

raul

Job Details: 09/07/2023

Upon arrival ran diagnostic and found error code F9E1 (drain pump) I checked underneath and found loose wires. I secured it and it's working as designed.

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ07

Near Richmond, Texas 77407

raul

Job Details: 09/07/2023

"Will need control, magnetron,fan capacitor, transformer, capacitor and Diode. ; ordrng 1 W11342846 (Control) and 1 W11405832 (Fan capacitor) and 1 Wpw10693025 (Magnetron) and 1 W11493408 (Transformer) and 1 W11678970 (Capacitor) and 1 W11256462 (Diode) and 1 W11441128 (Fan motor)"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Baytown, Texas 77521

ricky

Job Details: 09/07/2023

found and replaced cracked cam; used 1 W10721967 (CAM) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Houston, Texas 77064

Gary L

Job Details: 09/07/2023

Ordering parts ; ordrng 1 W11219115 (Tub)

We serviced a

MAYTAG RANGE

Model MGR7700LZ4

Near Baytown, Texas 77521

ricky

Job Details: 09/07/2023

need orface asys; ordrng 1 w11459257 and 1 w11459258 and 1 w11459260 and 1 w11459259 and 1 w11459261

We serviced a

AMANA OVEN

Model AGR5330BAS3

Near Houston, Texas 77065

Gary L

Job Details: 09/07/2023

Ordering parts ; ordrng 1 W11176454 (Ignitor) and 1 Wpw10535778 (Seal)

We serviced a

MAYTAG VENTHOOD

Model UXT5236BDS

Near Houston, Texas 77066

Gary L

Job Details: 09/07/2023

Found blower wheel hitting on cover. Adjusted blower wheel and reinstalled filter. Checked operation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near New Caney, Texas 77357

leonard

Job Details: 09/07/2023

defrosted frost build up around dispenser motor and and resealed door gasket and checked operations. ck ok

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Porter, Texas 77365

leonard

Job Details: 09/07/2023

order parts 2man 2wgt with Donnie; ordrng 1 W11598119 (blower motor) and 1 W11617227 (convection motor) and 1 W11548753 (blade)

We serviced a

WHIRLPOOL1299] WASHER

Model WTW5010LW0

Near Houston, Texas 77086

Gary L

Job Details: 09/07/2023

Found cold water valve clogged with black stuff from customers water. Advised customer of this on previous call. No fault of machine. Removed and replaced water valve and control board. Checked operation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW09

Near Houston, Texas 77016

Gary L

Job Details: 09/07/2023

Removed and replaced both door gaskets. Checked operation

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Houston, Texas 77044

donnie

Job Details: 09/07/2023

"Excessive soap in dishwasher, customer needs to cut back on soap. Unit suds came out the front."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KBL1

Near Houston, Texas 77345

donnie

Job Details: 09/07/2023

Need vent assy; ordrng 1 W11545539 (Gasket) and 1 W11649995 (Vent)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Humble, Texas 77338

donnie

Job Details: 09/07/2023

Error code for refrigerator icemaker e5 lower ice maker spitting water over the side of fill cup; ordrng 1 W11658802 (Icemaker) and 1 W11578780 (Icemaker freezer) and 1 W11482025 (Valve)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Humble, Texas 77338

donnie

Job Details: 09/07/2023

Repaired open circuit black wire at make up box

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Spring, Texas 77388

Gary L

Job Details: 09/07/2023

Ran diagnostic test and found no error codes stored. Ran recalibration and ran a test cycle. Unit is fine.

We serviced a

WHIRLPOOL FREEZER

Model KRFC300ESS07

Near Houston, Texas 77345

donnie

Job Details: 09/07/2023

Need both freezer rails; ordrng 2 W11658403 (Rail)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Missouri City, Texas 77459

derrick

Job Details: 09/07/2023

Order pump and sump; ordrng 1 W11637581 (Control) and 1 W11613479 (Sump) and 1 W10876537 (Pump)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Missouri City, Texas 77459

derrick

Job Details: 09/07/2023

Order rotor stator and screws; ordrng 1 W11195971 (Stator) and 8 W11027980 (Screw)s and 1 W10734521 (Slider) and 1 W11260238 (Rotor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Arcola, Texas 77583

derrick

Job Details: 09/07/2023

Order sump assembly; ordrng 1 W11025157 (Sump assembly)

We serviced a

WHIRLPOOL M/W OTR

Model WMH54521JZ00

Near Rosharon, Texas 77583

derrick

Job Details: 09/07/2023

Replaced shorted capacitor and fuse and checked operation ok

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Fresno, Texas 77545

derrick

Job Details: 09/07/2023

Replaced lid strike and checked operation of unit ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Arcola, Texas 77583

derrick

Job Details: 09/07/2023

Reset locked ice maker and checked operation ok

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Porter, Texas 77365

leonard

Job Details: 09/07/2023

reset float switch and rebooted control board and ran test cycle. test ok

We serviced a

WHIRLPOOL1299] REFRIGERATOR

Model KRFC704FPSO3

Near Houston, Texas 77345

donnie

Job Details: 09/07/2023

Need compressor assy; ordrng 1 W11592010 (Comp)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Missouri City, Texas 77459

derrick

Job Details: 09/07/2023

Call rescheduled; O-emld tckt

We serviced a

WHIRLPOOL WASHER/DRYER

Model WET4027HW1

Near Houston, Texas 77011

chris

Job Details: 09/07/2023

Found faulty control and drain pump part order ; ordrng 1 W11629601 (Control) and 1 W10919003 (Drain pump)

We serviced a

JENN-AIR REFRIGERATOR

Model JBSS48E22L

Near Missouri City, Texas 77459

derrick

Job Details: 09/07/2023

Waiting on Bracket; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Missouri City, Texas 77459

roosevelt

Job Details: 09/07/2023

assissted derrick dl auth# is m18i351nl1.5; saved tckt

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Humble, Texas 77339

donnie

Job Details: 09/07/2023

Helped LV repair washer

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204KPA00

Near Spring, Texas 77382

Josue

Job Details: 09/07/2023

"New part defective, also inlet valve defective. Ordering parts. Three wgtSpoke to Andrew techline SR# 7737275037; ordrng 1 W11580309 (Water valve asy) and 1 W11596827 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Houston, Texas 77004

Clayton

Job Details: 09/07/2023

replaced shorted control and heater

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Houston, Texas 77065

Osiel

Job Details: 09/07/2023

tenant had exit air duct pitched/block behind unit not allowing proper air flow

We serviced a

WHIRLPOOL RANGE

Model JDS9860AAD

Near Houston, Texas 77005

Clayton

Job Details: 09/07/2023

order parts; ordrng 2 JGA8100ADB (cartridge-)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Katy, Texas 77494

martin

Job Details: 09/07/2023

Closing out

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Fresno, Texas 77545

roosevelt

Job Details: 09/07/2023

busted ice container; ordrng 1 WPW10558423 (ice-contnr)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KBL1

Near Houston, Texas 77345

donnie

Job Details: 09/07/2023

Need vent assy; ordrng 1 W11545539 (Gasket) and 1 W11649995 (Vent)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near New Caney, Texas 77357

leonard

Job Details: 09/07/2023

re-attached loose door seal and checked operation. ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB04

Near Galveston, Texas 77550

angel

Job Details: 09/07/2023

Spoke with whirlpool and they said due to the infestation in the compressor area whirlpool would not honor warranty repairs.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near New Caney, Texas 77357

leonard

Job Details: 09/07/2023

"replaced broken surface lamp holder and lamp and checked operation. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Sugar Land, Texas 77498

derrick

Job Details: 09/07/2023

Order gear case; ordrng 1 W11454734 (Gear case)

We serviced a

WHIRLPOOL REFIGERATOR

Model WRS335SDHM06

Near Houston, Texas 77041

jerrell

Job Details: 09/07/2023

Please schedule for next available could not duplicate issue at this time; saved tckt

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Magnolia, Texas 77354

gary

Job Details: 09/07/2023

"Ran diagnostics, released stuck burners and grates. Customer advised on functions. Unit working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near New Caney, Texas 77357

leonard

Job Details: 09/07/2023

checked unit and found open wires going from cabinet to diffuser. this wiring is not replaceable. called Tech line and he advised he is sending unit in for product review for exchange. SR#7737064588

We serviced a

JENNAIR MICROWAVE

Model JMC2430LL

Near Manvel, Texas 77578

chris

Job Details: 09/07/2023

Found faulty hinges part order; ordrng 2 W11675306 (Hinges)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Humble, Texas 77396

leonard

Job Details: 09/07/2023

checked unit and ordered parts to repair. Customer advised Whirlpool is exchanging refrigerator. returning parts

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Rosharon, Texas 77583

roosevelt

Job Details: 09/06/2023

replaced bad valve; used 1 W11165546 (VALVE) from stock

We serviced a

JENN-AIR RANGE

Model JGRP436WP02

Near Sugar Land, Texas 77479

roosevelt

Job Details: 09/06/2023

checked and called tech line and spoke with joe and ran test and found that control main wpw10464535 at 1464.34 lb is 279.95 for a total of 1888.19 sr# is 7737258069

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Sugar Land, Texas 77479

roosevelt

Job Details: 09/06/2023

bad evap. cover and control

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Stafford, Texas 77477

roosevelt

Job Details: 09/06/2023

broken bin; ordrng 1 WPW10493169 (bin-freezr)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Houston, Texas 77025

Clayton

Job Details: 09/06/2023

order part; ordrng 1 w11665769

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA01

Near Houston, Texas 77027

Clayton

Job Details: 09/06/2023

order part; ordrng 1 1901A (pump)

We serviced a

WHIRLPOOL WASHER

Model mvw7232hw1

Near Richmond, Texas 77406

raul

Job Details: 09/06/2023

Upon arrival unit was not making the noise. Ran diagnostic and couldn't recreate sound. I mentioned to customer to call us back if they get to record sound.

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ5

Near Katy, Texas 77494

martin

Job Details: 09/06/2023

Issue continues of trying to spark but not working Will order DSI ; ordrng 1 WPW10324262 (Bake igniter) and 1 W11162730 (Spark DSI) and 1 WPW10475149 (Spark module)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Magnolia, Texas 77354

gary

Job Details: 09/06/2023

"Ran diagnostics, ordering complete ice door assembly ; ordrng 1 W11423784 (Door ice)"

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