We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, Texas 77026
Louis R
Job Details:
07/25/2023
Replaced bad gear case and control. DL# A17Y241AL2
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near Houston, Texas 77019
Louis R
Job Details:
07/25/2023
Found bad timer; ordrng 1 W11328723 (Timer) and 1 279782 (Switch) and 1 3392519 (Thermal fuse) and 1 3391914 (Thermostat) and 1 279973 (Cut off) and 1 W10131836 (Thermostat) and 1 W10178809 (Thermostat)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Houston, Texas 77055
Louis R
Job Details:
07/25/2023
Replaced bad igniters and spark module
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Channelview, Texas 77530
ricky
Job Details:
07/25/2023
needs trans; ordrng 1 w10834890 and 1 w10396887 and 1 w10870913
We serviced a
KITCHEN AID DISHWASHER
Model KDTM704KPS1
Near Houston, Texas 77005
Clayton
Job Details:
07/25/2023
replaced shorted drain pump
We serviced a
MAYTAG DISWASHER
Model MDB8959SKZ0
Near Bellaire, Texas 77401
Clayton
Job Details:
07/25/2023
replaced upper wash arm; used 1 w11545334 (arm) from stock
We serviced a
MAYTAG DRYER
Model MGD6230RHW1
Near Bellaire, Texas 77401
Clayton
Job Details:
07/25/2023
order part; ordrng 1 w11549461 (motor) and 1 WP697772 (blower wheel)
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Bellaire, Texas 77401
Clayton
Job Details:
07/25/2023
checked unit ran a tset cycle found the vent in the wall stopped up the customer will have the vent checked
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Houston, Texas 77096
Clayton
Job Details:
07/25/2023
order parts; ordrng 1 w11423788 and 1 w11397167
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Bellaire, Texas 77401
Clayton
Job Details:
07/25/2023
replaced shorted bulb and door switches
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, Texas 77044
donnie
Job Details:
07/25/2023
"Took pics of melted power cord, customers loose wall outlet caused power cord to melt. Dryer operations are correct now"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, Texas 77044
donnie
Job Details:
07/25/2023
"Unit dryer vent limiter is open, replaced vent limiter. Disconnected vent from wall. ; used 1 279816 (Limiter) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Galena Park, Texas 77547
ricky
Job Details:
07/25/2023
need mtr; ordrng 1 w10240949 and 1 w10006487 and 1 w10006384 and 1 w10006394
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Conroe, Texas 77301
Armando
Job Details:
07/25/2023
Checked unit temps and found 36-38 in fresh food section and -1 to -4 in freezer. Removed items against back wall in fresh to allow proper air flow. Explained to customer as water is dispensed the reservior is being refilled at the same time. Unit checks ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Kemah, Texas 77565
angel
Job Details:
07/25/2023
Needs parts; ordrng 1 W11579388 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WGD9400SB0
Near Friendswood, Texas 77546
angel
Job Details:
07/25/2023
"Replaced shorted fuse, sensor , and belt all ok no problems"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Richmond, Texas 77406
raul
Job Details:
07/25/2023
Replaced ice maker
We serviced a
WHIRLPOOL RANGE GAS
Model WFG505M0MS0
Near Conroe, Texas 77301
Armando
Job Details:
07/25/2023
Order part reschedule with customerf1e1; ordrng 1 W11620481 (CNTRL-ELEC)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rosharon, Texas 77583
roosevelt
Job Details:
07/25/2023
bad gearcase dl auth# is w17xpa1nl2; ordrng 1 w11449840 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Arcola, Texas 77583
roosevelt
Job Details:
07/25/2023
bad controls dl auth# is w17xnl0nl2; ordrng 1 W11305293 (cntrl-elec) and 1 W11305308 (cntrl-elec)
We serviced a
JENNAIR FREEZER
Model JBZFL30IGX00
Near Missouri City, Texas 77459
roosevelt
Job Details:
07/25/2023
send parts to derrick; ordrng 1 WPW10624574 (cntrl-elec) and 1 W11233631 (cntrl-elec) and 1 W11233638 (cntrl-elec) and 1 w11383511 (user interface)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Houston, Texas 77056
Clayton
Job Details:
07/25/2023
order part; ordrng 1 w11565030
We serviced a
AMANA WASHER
Model NTW4516FW
Near Houston, Texas 77037
Gary L
Job Details:
07/25/2023
Found faulty control. Removed and replaced control board. Checked operation
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Houston, Texas 77037
Gary L
Job Details:
07/25/2023
Found faulty control board. Removed and replaced control board. Checked operation
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE05
Near Katy, Texas 77494
martin
Job Details:
07/25/2023
Secured screws on Right hand side of freezer doorLast call was the left hand picture uploaded to confirm that. This is now on Right side therefore making a new issue new complaint
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Katy, Texas 77493
martin
Job Details:
07/25/2023
"Inspected cooktop thoroughly for signs of gas leak with digital meter and did not find any leaks Checked all connections, both on cooktop and on wall, all burners, all valves both ON/Off no leaks foundUnit is working as designed Noticed burners very dirty potential blocking some burner ports, advised customer to clean and to monitor it going forward Uploaded pictures for documentation"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Houston, Texas 77056
jerrell
Job Details:
07/25/2023
Adjust seal system lines ran test all operations normal.
We serviced a
KITCHENAID ICEMAKER
Model KUIC15PRXS0
Near Houston, Texas 77057
jerrell
Job Details:
07/25/2023
Need to order; ordrng 1 WP2310092 (HARNS-PUMP) and 1 2313702 (PUMP ASSY-RECIRCULATIN) and 1 W10585391 (VALVE) and 1 W10863947 (TUBE) and 1 WPW10218037 (EVAPORATOR) and 1 W11566407 (PUMP) and 1 WP2324334 (PAN-WATER) and 1 WP2313635 (Thermistor) and 1 1901a (Drain pump)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, Texas 77057
jerrell
Job Details:
07/25/2023
Need to order; ordrng 1 W10897719 (Valve)
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Houston, Texas 77057
jerrell
Job Details:
07/25/2023
Need to order ; ordrng 1 W10909479 (SUPPORT)
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508HPS
Near Houston, Texas 77024
jerrell
Job Details:
07/25/2023
Installed drain pump all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD708MPS00
Near Houston, Texas 77024
jerrell
Job Details:
07/25/2023
Installed listed parts all test normal
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Magnolia, Texas 77355
gary
Job Details:
07/25/2023
"Ran diagnostics, ordering replacement turntable motor ; ordrng 1 W10642989 (Motor)"
We serviced a
WHIRLPOOL1299] OVEN
Model WEG745H0LZ4
Near Tomball, Texas 77377
gary
Job Details:
07/25/2023
Replaced damaged knobs in unit. All functions checked ok at this time
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rosharon, Texas 77583
derrick
Job Details:
07/25/2023
Consumer has us to drive out and then canceled at door. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Fresno, Texas 77545
derrick
Job Details:
07/25/2023
Repaired broken wire going to pump and checked operation of unit ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Missouri City, Texas 77459
derrick
Job Details:
07/25/2023
Replaced defective damper motor and checked ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Missouri City, Texas 77459
derrick
Job Details:
07/25/2023
Replaced freezer door that has damaged wires and checked ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Booth, Texas 77469
derrick
Job Details:
07/25/2023
Order sensor and send back to RL; ordrng 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond, Texas 77407
derrick
Job Details:
07/25/2023
Replaced top rack and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Houston, Texas 77025
derrick
Job Details:
07/25/2023
Replaced defective heater. Unable to confirm operation because home has no power
We serviced a
KITCHEN AID COOK TOP
Model KCGD500GSS00
Near Spring, Texas 77380
Josue
Job Details:
07/25/2023
Replaced parts. Still not working. Ordering more parts. Three wgtSpoke to Nate techline SR# 7736939246; ordrng 1 W10826751 (Left rear orifice holder) and 1 W10826752 (Left front orifice holder) and 1 W10859820 (Switch harness)
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE507ESS20
Near Spring, Texas 77381
Josue
Job Details:
07/25/2023
Replaced all parts. Still same issue occurs. Spoke to Andrew techline SR# 7736730902. Need to replace large fuse on side of panel near ACU. Ordering. Two wgt. Two tech with DO; ordrng 3 WPW10017410 (Fuse)s
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Tomball, Texas 77375
Josue
Job Details:
07/25/2023
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Houston, Texas 77084
jerrell
Job Details:
07/25/2023
Per Robert from techline could not replicate failure tech not to replace parts that was ordered per technical support. Found sights of moisture in the unit it is forming rust as if there are some problems with the ducts leaking water due to condensation. W17y8x1nL2 Kim from whirlpool 7736943266
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Tomball, Texas 77377
gary
Job Details:
07/25/2023
Replaced complete outer glass assembly to oven door. Unit checked ok at this time
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Tomball, Texas 77377
Josue
Job Details:
07/25/2023
Cleaned orifices. All operations are correct now. Customer OK. Customer to keep unit free of debris and maintenance cleanliness.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE507ESS20
Near Spring, Texas 77381
donnie
Job Details:
07/25/2023
Helped KD work on unit; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, Texas 77016
Gary L
Job Details:
07/25/2023
Found wire broken to drain pump and capacitor bad. Removed and replaced capacitor and repaired wire at drain pump. Checked operation
We serviced a
JENN-AIR RANGE
Model JGRP436HL01
Near Missouri City, Texas 77459
roosevelt
Job Details:
07/25/2023
glass needs replacing; ordrng 1 w11334153 (glass-door)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Missouri City, Texas 77459
roosevelt
Job Details:
07/25/2023
"called tech line and spoke with nate and per nate to replaced acuator and i did and unit still didnt worked called tech line 2nd time and spoke with robert was advised to replac lower harness sr# is 7736935777; ordrng 1 w11643701 (harness), used 1 W11481722 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Conroe, Texas 77306
Armando
Job Details:
07/25/2023
Checked unit and replaced broken motor pulley belt and idler pulley. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Shenandoah, Texas 77384
Armando
Job Details:
07/25/2023
Replaced seperating door and badge. Unit checks ok.
We serviced a
AMANA FREEZER
Model AZC5216LW0
Near Montgomery, Texas 77356
Armando
Job Details:
07/25/2023
Order parts reschedule with customer2 man w/ JP3wgt; ordrng 1 W11599968 (COMPRESSOR)
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ5
Near Montgomery, Texas 77356
Armando
Job Details:
07/25/2023
Checked unit and reset controls and adjusted loose connection at control. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Montgomery, Texas 77316
Armando
Job Details:
07/25/2023
Checked unit and adjusted oven burner cover. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model KCGS356ESS05
Near Magnolia, Texas 77355
Josue
Job Details:
07/25/2023
Adjusted flames height. All operations are correct now. Customer approved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Magnolia, Texas 77354
Josue
Job Details:
07/25/2023
Replaced parts. All operations are correct now. Customer to monitor unit 48 hrs.
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDE2
Near New Caney, Texas 77357
leonard
Job Details:
07/25/2023
replaced broken spray arm and float and leaky water valve and ran test cycle. test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near League City, Texas 77573
angel
Job Details:
07/25/2023
Needs parts; ordrng 1 W11025157 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Seabrook, Texas 77586
angel
Job Details:
07/25/2023
Ordering parts based on issue; ordrng 1 W11645127 (Diffuser)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Texas City, Texas 77568
angel
Job Details:
07/25/2023
Sr 7736934813 unit is not repairable whirlpool said that it is not covered and customer will need to call whirlpool on next step
We serviced a
MAYTAG MICROWAVE OVEN
Model MMV1175JZ0
Near Texas City, Texas 77590
angel
Job Details:
07/25/2023
Tightened connections on filter board unit all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, Texas 77423
raul
Job Details:
07/25/2023
Assisted MY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, Texas 77406
raul
Job Details:
07/25/2023
Replaced heater/harness and thermistor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, Texas 77406
raul
Job Details:
07/25/2023
Replaced thermistor and harness
We serviced a
WHIRLPOOL DRYER
Model WFC8090GX0
Near Houston, Texas 77083
raul
Job Details:
07/25/2023
"Will need heater channel, condenser channel, filter; ordrng 1 W11256708 (Heater) and 1 W11269307 (Filter) and 1 W11268742 (Condenser channel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Missouri City, Texas 77459
roosevelt
Job Details:
07/25/2023
bad compressor will need dl auth# is k17xvs0nl2; ordrng 1 W10832994 (compressor)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Missouri City, Texas 77489
roosevelt
Job Details:
07/25/2023
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Spring, Texas 77379
donnie
Job Details:
07/25/2023
Replaced ice bin and auger shaft coupling. Operations are correct now
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS311SDHM08
Near Spring, Texas 77373
donnie
Job Details:
07/25/2023
"Replaced defective ice maker , operations are correct now ; used 1 W11546935 (Ice maker) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near The Woodlands, Texas 77381
donnie
Job Details:
07/25/2023
"Calibrated oven temps, off 25 degrees. Operations are correct now"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Spring, Texas 77379
Gary L
Job Details:
07/25/2023
"Found board shorted out. Removed and replaced control board, wire harness, drain pump and capacitor. Checked operation"
We serviced a
KITCHENAID KITCHEN
Model KDTM354DSS5
Near Spring, Texas 77379
Gary L
Job Details:
07/25/2023
Found faulty motor. Removed and replaced motor and control board. Checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Spring, Texas 77379
Gary L
Job Details:
07/25/2023
Ordering parts ; ordrng 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Pasadena, Texas 77504
ricky
Job Details:
07/25/2023
"found roach infested, warr void, sr 733688559"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Caney, Texas 77357
leonard
Job Details:
07/25/2023
re-installed door glass and replaced stripped bottom bracket screws and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near New Caney, Texas 77357
leonard
Job Details:
07/25/2023
reset breaker and checked all operations and adjusted burner flames. all ck ok
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Texas City, Texas 77590
angel
Job Details:
07/25/2023
Replaced shorted valve assembly all ok no problems
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Pasadena, Texas 77505
ricky
Job Details:
07/25/2023
"unit up for product review, sr 7736316186"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Baytown, Texas 77520
ricky
Job Details:
07/25/2023
need cnt; ordrng 1 w11211482
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Baytown, Texas 77521
ricky
Job Details:
07/25/2023
need cnt; ordrng 1 w11654022
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Crosby, Texas 77532
ricky
Job Details:
07/25/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Baytown, Texas 77521
ricky
Job Details:
07/25/2023
found and cleared bnr orface
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW3
Near Baytown, Texas 77523
ricky
Job Details:
07/25/2023
found and replaced shorted parts
We serviced a
KITCHENAID REFIGERATOR
Model KBFN502ESS05
Near Spring, Texas 77386
donnie
Job Details:
07/25/2023
"Removed freezer door, replaced freezer door light switch. Operations are correct now ; used 1 W11670534 (Light switch) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Porter, Texas 77365
leonard
Job Details:
07/25/2023
checked unit and gave estimate for repair. customer declines repair at this time and will call back if decides to repair. do not order parts yet.; ordrng 1 WPW10448876 (switch-wl) and 1 W11044559 (hose) and 1 W10903220 (trap) and 4 W11415987 (shock)s and 1 WPW10467289 (sensor) and 1 WPW10435242 (valve) and 1 WPW10365887 (disp.housing cover)
We serviced a
KITCHENAID REFIGERATOR
Model KRMF706ESS01
Near Houston, Texas 77345
leonard
Job Details:
07/25/2023
checked unit and found deli board full of water and shorted wiring. disconnected wiring to deli board and refrigerator started to cool again. customer wants to just to just wait to see if it will cool properly first. do not order parts yet; ordrng 1 W10864519 (adapter) and 1 W10815669 (dor-fip ss) and 1 WPW10769076 (cntrl-elec) and 1 W11170612 (harns-wire)
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC3
Near Sugar Land, Texas 77478
roosevelt
Job Details:
07/25/2023
broken blower; ordrng 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSS42E22L00
Near Sugar Land, Texas 77479
roosevelt
Job Details:
07/25/2023
cheked and customer has a installer issue dealer installed needs come out to repaire
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, Texas 77357
leonard
Job Details:
07/25/2023
adjusted upper and lower rc door hinges for proper alignment and door closure. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Tomball, Texas 77375
gary
Job Details:
07/25/2023
Will need to go back on schedule pending part research ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Houston, Texas 77077
jerrell
Job Details:
07/25/2023
Need to order; ordrng 1 WPW10200659 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT348FMES04
Near Magnolia, Texas 77354
gary
Job Details:
07/25/2023
Closing ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, Texas 77373
donnie
Job Details:
07/25/2023
Replaced open ice maker ; used 1 W11546935 (Icemaker) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near The Woodlands, Texas 77381
donnie
Job Details:
07/25/2023
"Cam assy is grinding, replaced cam assy, operations are correct now ; used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, Texas 77019
Clayton
Job Details:
07/25/2023
order parts; ordrng 1 w11650661 (heater) and 1 w11558182 (control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Richmond, Texas 77407
martin
Job Details:
07/25/2023
Replaced igniter ; used 1 W11176454 (Oven igniter) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Houston, Texas 77056
Clayton
Job Details:
07/25/2023
replaced door catch; used 1 W11240283 (CATCH) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Houston, Texas 77079
jerrell
Job Details:
07/25/2023
Tech to close ticket unit has been exchanged.