Service History 1415

We serviced a

KITCHENAID OVEN

Model KOCE507ESS20

Near Fulshear, Texas 77441

martin

Job Details: 06/16/2023

Stainless console has been ordered Customer called back to say door issue continues Will order inner door assembly and door hinges; ordrng 1 W11328749 (Inner door assembly) and 2 W11598178 (Door hinges)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near League City, Texas 77573

Osiel

Job Details: 06/16/2023

Found broken wire harness part order no return date ; ordrng 1 W11573117 (Wire harness)

We serviced a

WHIRLPOOL OVEN

Model JDRP748HM00

Near Magnolia, Texas 77354

Josue

Job Details: 06/16/2023

"Spoke to Robert techline SR# 7736655120 explained to customer use and care guide, customer to follow instructions. All operations are correct at this time, and could not duplicate issues."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Sugar Land, Texas 77479

roosevelt

Job Details: 06/16/2023

Replace bad heater

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Conroe, Texas 77304

Josue

Job Details: 06/16/2023

Returning parts. Unit call for pex. Closing for service.

We serviced a

JENNAIR COOK TOP

Model JGC3536GS01

Near Porter, Texas 77365

leonard

Job Details: 06/16/2023

adjusted left front burner head and cap and checked operations. ck ok

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Texas City, Texas 77568

dadrick

Job Details: 06/16/2023

"checked over unit. found broken terminal block. instaled new terminal block and terminal kit. unit working as designed.; used 1 WP3397659 (terminal block), and 1 279318 (terminal kit) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Texas City, Texas 77568

dadrick

Job Details: 06/16/2023

checked over unit. found bad cam. instaled new cam. unit working as designed.; used 1 W10721967 (cam) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Texas City, Texas 77568

dadrick

Job Details: 06/16/2023

checked over unit. found bad cam. instaled new cam. unit working as designed.; used 1 W10721967 (cam) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Texas City, Texas 77568

dadrick

Job Details: 06/16/2023

checked over unit. found kinked water line to refrigereater. straiten water line. unit working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LWO

Near Houston, Texas 77077

jerrell

Job Details: 06/16/2023

Adjust washer legs ran test all operations normal.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS01

Near Porter, Texas 77365

leonard

Job Details: 06/16/2023

"replaced broken surface lamp socket and bulb and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Houston, Texas 77084

jerrell

Job Details: 06/16/2023

Need to order; ordrng 1 W11546690 (Control box)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Houston, Texas 77002

Louis R

Job Details: 06/16/2023

Repairs not needed.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Shenandoah, Texas 77380

Josue

Job Details: 06/16/2023

Repaired wires at terminal behind unit. Ran tests. All operations are correct.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Houston, Texas 77091

Louis R

Job Details: 06/16/2023

Fixed heater connection

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Houston, Texas 77028

Louis R

Job Details: 06/16/2023

Ran diagnostics. Unit does not have jet dry

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Katy, Texas 77494

martin

Job Details: 06/16/2023

Found vent kinked and lint trapped in between not allowing for proper air flow Adjusted and venting properly now

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDW01

Near Conroe, Texas 77384

Armando

Job Details: 06/16/2023

"Close document for trip and diagnosis, Door is NLA.Auth J13Y6A1XPL2"

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Houston, Texas 77077

jerrell

Job Details: 06/15/2023

Installed modules ran test all operations normal.

We serviced a

JENNAIR MICROWAVE

Model JMC2430LL00

Near Houston, Texas 77007

Clayton

Job Details: 06/15/2023

order parts; ordrng 1 w11312201 and 2 W10420960 (support)s and 1 w11394925

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS

Near Houston, Texas 77027

Clayton

Job Details: 06/15/2023

Order part; ordrng 1 1901a

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Houston, Texas 77019

Clayton

Job Details: 06/15/2023

order parts; ordrng 1 w11419171 and 1 w11478526

We serviced a

WHIRLPOOL REFIGERATOR

Model WRS335SDHM06

Near Houston, Texas 77019

Clayton

Job Details: 06/15/2023

replaced shorted control and heater

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Richmond, Texas 77406

martin

Job Details: 06/15/2023

Inspected and found failed capacitor Replaced with TS; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ07

Near Richmond, Texas 77407

martin

Job Details: 06/15/2023

Needs heating components ; ordrng 1 WPW10693025 (Magnetron) and 1 W10836753 (Transformer) and 1 W11256462 (Diode) and 1 W10832024 (Thermostat) and 1 W10269232 (Cavity thermostat) and 1 W10850446 (Capacitor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Katy, Texas 77494

martin

Job Details: 06/15/2023

Replaced parts list

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Friendswood, Texas 77546

chris

Job Details: 06/15/2023

Installed silicone as techline explained. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Houston, Texas 77030

derrick

Job Details: 06/15/2023

Unit rescheduled for 6-20; O-emld tckt

We serviced a

WHIRLPOOL LAUNDRY

Model WTW5010LW0

Near Houston, Texas 77071

derrick

Job Details: 06/15/2023

Order capacitor; ordrng 1 W11395618 (Capacitor)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO48FTX04

Near Houston, Texas 77345

leonard

Job Details: 06/15/2023

Asiisted Donnie

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Fresno, Texas 77545

roosevelt

Job Details: 06/15/2023

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Missouri City, Texas 77545

roosevelt

Job Details: 06/15/2023

locked motor; ordrng 1 w11671282 (motor)

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Rosharon, Texas 77583

roosevelt

Job Details: 06/15/2023

checkd and ajusted front plate

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ2

Near Rosharon, Texas 77583

roosevelt

Job Details: 06/15/2023

ajusted and cleaned center burner

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Channelview, Texas 77530

ricky

Job Details: 06/15/2023

need harness; ordrng 1 w11164276

We serviced a

WHIRLPOOL LAUNDRY

Model WTW5000DW

Near Channelview, Texas 77530

ricky

Job Details: 06/15/2023

releveled unit per cust request

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HB01

Near Houston, Texas 77015

ricky

Job Details: 06/15/2023

need bnr; ordrng 1 w10275049 and 1 w10437092

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Houston, Texas 77013

ricky

Job Details: 06/15/2023

"ran calibration, found unit working normal"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Dayton, Texas 77535

ricky

Job Details: 06/15/2023

found and corrected misalighned bnr igniter

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Dayton, Texas 77535

ricky

Job Details: 06/15/2023

found and used adhesive to resecure door seal; used 1 482338 (adhesive) from stock

We serviced a

AMANA RANGE

Model ACR4303MFB7

Near Liberty, Texas 77575

ricky

Job Details: 06/15/2023

incorrect voltage to unit; saved tckt

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Houston, Texas 77064

Gary L

Job Details: 06/15/2023

Found water valve clogged. Removed and replaced water valve. Checked operation

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Houston, Texas 77064

Gary L

Job Details: 06/15/2023

Assisted tech in repairing refrigerator

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Humble, Texas 77346

leonard

Job Details: 06/15/2023

un-installed unit and replaced warped and discolored burner cover and re-installed and checked operations. ck ok

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2765FQ0

Near Kemah, Texas 77565

Osiel

Job Details: 06/15/2023

Found faulty control board part order no return date ; ordrng 1 W10850396 (Control board) and 1 W10843660 (Lower wire harness)

We serviced a

WHIRLPOOL MICROWAVE

Model KEMC308KSS04

Near Houston, Texas 77077

jerrell

Job Details: 06/15/2023

"the microwave is still not heating it cuts out as soon as it trys to,start a heating cycle. Customer do not want to try to repair it again recommended we try the fan at no extra cost customer denied tech to close ticke."

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Tomball, Texas 77377

Josue

Job Details: 06/15/2023

Ran tests. All operations are correct at this time and could not duplicate issue. Customer OK.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Tomball, Texas 77375

Josue

Job Details: 06/15/2023

Strange noises. Ordering parts. Four wgt; ordrng 1 W11449840 (Gearcase) and 3 W11395618 (Capacitor)s and 3 W11551646 (Spaner)s and 1 W11626074 (ACU)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Hockley, Texas 77447

Josue

Job Details: 06/15/2023

Ran tests. All operations are correct at this time and could not duplicate issue. Customer OK.

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Missouri City, Texas 77459

roosevelt

Job Details: 06/15/2023

bad control; ordrng 1 w11620481 (control)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Missouri City, Texas 77459

roosevelt

Job Details: 06/15/2023

checked and found that cold water was off turned on and reset unit and all function ok

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Missouri City, Texas 77459

roosevelt

Job Details: 06/15/2023

replced blown cutoff and advised customer to have vent clean no airflow or they will be charged a service fee; used 1 279816 (CUTOFF) from stock

We serviced a

WHIRLPOOL KITCHEN

Model WRX735SDHZ08

Near Manvel, Texas 77578

chris

Job Details: 06/15/2023

"Replaced faulty motor, yoke and divider. Unit is now working as intended no leaks at this time"

We serviced a

WHIRLPOOL RANGE

Model WGG745SOFS02

Near Manvel, Texas 77578

chris

Job Details: 06/15/2023

Found faulty switch membrane. Found that stored model and serial was not to this unit so I updated. Checked part number in google search. Membrane from this number on several sites matches the one that is on the unit part order ; ordrng 1 W10879587 (Switch membrane stainless)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Manvel, Texas 77578

chris

Job Details: 06/15/2023

Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL REFIGERATOR

Model KRMF706ESS05

Near Manvel, Texas 77578

chris

Job Details: 06/15/2023

Replaced faulty valve. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Manvel, Texas 77578

chris

Job Details: 06/15/2023

Patched leaking fittings. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Shenandoah, Texas 77380

Armando

Job Details: 06/15/2023

Assisted tech JP

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Spring, Texas 77381

Armando

Job Details: 06/15/2023

Order part reschedule with customer; ordrng 1 W11566735 (TIMER)

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Missouri City, Texas 77459

roosevelt

Job Details: 06/15/2023

replaced broken strike; used 1 W11457841 (STRIKE) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Alvin, Texas 77511

chris

Job Details: 06/15/2023

Found faulty Gearcase part order; ordrng 1 W11393685 (Gearcase) and 1 W10811957 (Basket)

We serviced a

WHIRLPOOL LAUNDRY

Model WGT4027HW1

Near Houston, Texas 77093

Gary L

Job Details: 06/15/2023

Removed and replaced water valve. Checked operation

We serviced a

KITCHENAID MICROWAVE

Model KMBP107ESS20

Near Magnolia, Texas 77355

Josue

Job Details: 06/15/2023

"Ordering parts. Two wgt, two tech with GC; ordrng 1 W11600219 (Console stainless) and 1 WPW10260060 (Power supply) and 1 W11325786 (Appliance manager)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Conroe, Texas 77301

Josue

Job Details: 06/15/2023

F7E1. Ordering parts. Two wgt; ordrng 1 W11170317 (ACU) and 3 W11428524 (Capacitor)s and 1 W11448788 (Lower wiring harness)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Houston, Texas 77035

derrick

Job Details: 06/15/2023

Cleared blocked blower and checked unit operation ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Magnolia, Texas 77354

Josue

Job Details: 06/15/2023

"Ordering door. Two wgt, two tech with GC; ordrng 1 LW11026359 (Freezer door black stainless)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Houston, Texas 77003

Clayton

Job Details: 06/15/2023

replaced door

We serviced a

WHIRLPOOL MICROWAVE

Model WMHA9019HZ

Near Houston, Texas 77080

Louis R

Job Details: 06/15/2023

Replaced door

We serviced a

MAYTAG FREEZER

Model MSS25N4MKZ04

Near Webster, Texas 77598

Osiel

Job Details: 06/15/2023

Replaced light switch unit is working as intended no issues found at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Dickinson, Texas 77539

Osiel

Job Details: 06/15/2023

Replaced wire harness and control unit is working as intended no issues found at this time

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Spring, Texas 77382

Armando

Job Details: 06/15/2023

assisted JP; saved tckt

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Sugar Land, Texas 77478

roosevelt

Job Details: 06/15/2023

replaced bad drum

We serviced a

WHIRLPOOL KITCHEN

Model WDT750SAKZ0

Near Tomball, Texas 77375

Josue

Job Details: 06/15/2023

Error F8E2. Cleared obstruction on float switch. Releveled unit. Cleared error. Ran ops. Explained use and care guide to customer. Customer OK. All operations are correct and unit working as designed.

We serviced a

KITCHENAID ICEMAKER

Model KUIX505ESS2

Near Montgomery, Texas 77356

Armando

Job Details: 06/15/2023

Checked unit and ran diagnostics and unit checks ok. Customer advised its been about 6 months since last cleaned and is not using a filter. Advised customer that unit needs clean cycle ran with cleaner.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Houston, Texas 77040

Louis R

Job Details: 06/15/2023

Found burned power cord. Customer will get replaced by installer

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO48FTX04

Near Houston, Texas 77345

donnie

Job Details: 06/15/2023

"Replaced control board assy., operations are correct now"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Conroe, Texas 77384

Armando

Job Details: 06/15/2023

Checked unit and adjusted freezer door gasket. Unit checks ok.

We serviced a

WHIRLPOOL REFIGERATOR

Model KRFC604FSS01

Near Katy, Texas 77494

martin

Job Details: 06/15/2023

"Replaced UI panel but issue continuesAdvised customer that will need to continue troubleshooting. Original issue was that UI was turning off and not allow for water to dispense, that issue has gotten resolved but now new issue is that water stops intermittently during filling of large glass of water. Customer will try and call whirlpool and see if they can provide an authorization code for further repairs."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Fulshear, Texas 77441

martin

Job Details: 06/15/2023

"Inspected and found customer had blocked fridge compartment thermistor and air vents therefore keeping fridge damper open longer and freezing food on top shelfAdvised customer to not block those 2 areas, to monitor and adjusted fridge temperature"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Fulshear, Texas 77441

martin

Job Details: 06/15/2023

"Needs console,control board,latch, and thermostat ; ordrng 1 W11261167 (Control board) and 1 W11600370 (Console) and 1 W11598123 (Latch) and 1 WP4449751 (Thermostat)"

We serviced a

KITCHENAID BUILT-IN M/W

Model KMBD104GSS01

Near Humble, Texas 77346

donnie

Job Details: 06/15/2023

Helped LV pull and repair wall microwave

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Houston, Texas 77026

Louis R

Job Details: 06/15/2023

Customer has bad draining. Needs plumber. Found bad motor and control; ordrng 1 W11170317 (Control) and 1 W11210463 (Valve) and 1 285565 (Agitator) and 1 W11454741 (Gearcase) and 1 W10890624 (Motor) and 1 W10913953 (Shifter) and 1 W11428524 (Capacitor) and 1 W10721967 (Cam) and 1 W11448788 (Lower harness)

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Humble, Texas 77346

donnie

Job Details: 06/15/2023

Helped LV pull and repair 48 inch range

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Brookshire, Texas 77423

martin

Job Details: 06/15/2023

Inspected dryer and found not wired correctly for heating element to come on properly Advised customer to have builder and or electrician correct wiring Uploaded picture for documentation

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near New Caney, Texas 77357

leonard

Job Details: 06/15/2023

checked unit and found shorted hv diode and capacitor and called safety with findings.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS01

Near Houston, Texas 77345

leonard

Job Details: 06/15/2023

order part; ordrng 1 W11115534 (icemaker)

We serviced a

WHIRLPOOL LAUNDRY

Model WTW6120HW1

Near Katy, Texas 77449

martin

Job Details: 06/15/2023

REPLACED parts list but now new issue presented itself. No error codes present to identify specific components Stuck on cancelling cycle without response from UI panel Will order UI and reorder control board ; ordrng 1 W11478523 (UI panel) and 1 W11543998 (Control board)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB7979SHZ0

Near Alvin, Texas 77511

chris

Job Details: 06/15/2023

Found that plug was not knocked out of garbage disposal causing unit to not drain. Replaced faulty drawer slide. Unit is now working as intended no leaks at this time

We serviced a

KITCHENAID DISHWASHER

Model KDTE000000

Near Conroe, Texas 77304

Armando

Job Details: 06/15/2023

Checked unit and found unit not connected to outlet under sink. Connected power and ran auto test cycle and unit checks ok.

We serviced a

WHIRLPOOL OVEN

Model WFC150M0JW0

Near Spring, Texas 77380

Josue

Job Details: 06/15/2023

F1E0. Ordering parts.; ordrng 2 W11594187 (Ctrl elec)s

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Richmond, Texas 77406

derrick

Job Details: 06/15/2023

Do not order until approved by consumer; ordrng 1 W11085683 (Motor)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Richmond, Texas 77406

derrick

Job Details: 06/15/2023

Order regulator and igniter; ordrng 1 W11524031 (Igniter) and 1 W11449506 (Regulator)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Sugar Land, Texas 77479

derrick

Job Details: 06/15/2023

Will check back on Tuesday to make sure ice has been made; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model MHW8200FC0

Near Rosharon, Texas 77583

derrick

Job Details: 06/15/2023

Reset unit and checked operation ok

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Rosharon, Texas 77583

derrick

Job Details: 06/15/2023

Reschedule for two man; saved tckt

We serviced a

WHIRLPOOL OVEN

Model KFDC506JSS01

Near Rosharon, Texas 77583

derrick

Job Details: 06/15/2023

Order control and manager; ordrng 1 W11492297 (Control) and 1 W11385634 (Appliance manager)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Richmond, Texas 77407

derrick

Job Details: 06/15/2023

Order to rack; ordrng 1 W10909088 (Rack)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS00

Near Spring, Texas 77389

Gary L

Job Details: 06/15/2023

Found shelves not installed properly. Reinstalled shelves in fresh food section and checked operation

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Spring, Texas 77388

Gary L

Job Details: 06/15/2023

Ordering parts ; ordrng 1 W11578578 (Wire harness)

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