Service History 1403

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Spring, Texas 77373

donnie

Job Details: 06/30/2023

Unit is not defrosting ; ordrng 1 W11650662 (Heater) and 1 W10384183 (Thermistor) and 1 W11558182 (Board)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Spring, Texas 77373

donnie

Job Details: 06/30/2023

Unit getting very off balance. ; ordrng 1 W11172199 (Basket) and 1 W11217817 (Shocks) and 1 W10919191 (Agitator) and 1 W11454372 (Gearcase)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN502ESS02

Near Houston, Texas 77044

leonard

Job Details: 06/30/2023

assisted Donnie

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2597AEP3

Near Houston, Texas 77024

jerrell

Job Details: 06/30/2023

Installed listed parts al test normal.

We serviced a

KITCHENAID OVEN

Model KODT107ESS04

Near Houston, Texas 77027

jerrell

Job Details: 06/30/2023

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB04

Near Houston, Texas 77018

Louis R

Job Details: 06/30/2023

DL# W17N5C1NL2 replaced compressor and evaporator

We serviced a

WHIRLPOOL WASHER

Model MVWP575GW0

Near Conroe, Texas 77303

Armando

Job Details: 06/30/2023

Tech JP to reorder basket; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Shenandoah, Texas 77384

Armando

Job Details: 06/30/2023

Order parts reschedule with customer; ordrng 1 W11671282 (MOTOR) and 1 WPW10169511 (coupling)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near The Woodlands, Texas 77375

Josue

Job Details: 06/30/2023

Replaced parts. Ran ops. Customer aware to monitor 72hrs. Adjusted temperatures.

We serviced a

WHIRLPOOL DOUBLE WALLOVEN

Model n/a

Near Tomball, Texas 77375

Josue

Job Details: 06/30/2023

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS

Near Houston, Texas 77043

jerrell

Job Details: 06/30/2023

Installed control all test normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Texas City, Texas 77591

Osiel

Job Details: 06/30/2023

Wires for switch inaccessible unit non repairable informed Techline7736759684

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Tomball, Texas 77377

Josue

Job Details: 06/30/2023

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Magnolia, Texas 77354

Josue

Job Details: 06/30/2023

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Shenandoah, Texas 77384

Armando

Job Details: 06/30/2023

Checked unit and replaced shorted control and dispenser. Ran test cycle and unit checks ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near League City, Texas 77573

angel

Job Details: 06/30/2023

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Texas City, Texas 77590

angel

Job Details: 06/30/2023

F6e1 sr 7736688490 spoke with whirlpool on issue the power is incorrect and there are signs of infestation in electronics if anything else happens the customer will need to contact whirlpool direct

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Texas City, Texas 77590

angel

Job Details: 06/30/2023

Tested unit and recalibrated control all ok no problems

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near San Leon, Texas 77539

angel

Job Details: 06/30/2023

"Needs parts need 2x labor; ordrng 1 W10721967 (Cam) and 1 W11449840 (Gearcase) and 1 W11519742 (Control), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Houston, Texas 77077

jerrell

Job Details: 06/30/2023

Installed gaskets ran test all operations normal.

We serviced a

WHIRLPOOL OVEN

Model WEE745H0FS2

Near Galveston, Texas 77554

dadrick

Job Details: 06/30/2023

order part; ordrng 1 W11205076 (trim)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW04

Near Houston, Texas 77011

chris

Job Details: 06/30/2023

Replaced faulty light switch. Unit is now working as intended no leaks at this time

We serviced a

KITCHENAID RANGE

Model KDRP487MSS

Near Houston, Texas 77019

derrick

Job Details: 06/30/2023

Checked operation of unit ok

We serviced a

KITCHENAID OVEN

Model KSDB900ESS2

Near Houston, Texas 77005

derrick

Job Details: 06/30/2023

Order cooling fan; ordrng 1 W11107275 (Fan)

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near Houston, Texas 77025

derrick

Job Details: 06/30/2023

Order manifold; ordrng 1 W10594394 (Manifold)

We serviced a

KITCHENAID MICROWAVE

Model KMBP107ESS20

Near Sugar Land, Texas 77479

derrick

Job Details: 06/30/2023

Assisted RL on an uninstall reinstall

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Houston, Texas 77085

derrick

Job Details: 06/30/2023

Order large knob; ordrng 1 W11675852 (Knob)

We serviced a

WHIRLPOOL REFIGERATOR

Model WRT134TFDB00

Near Houston, Texas 77004

Clayton

Job Details: 06/30/2023

replaced restricted dryer and recharged the unit

We serviced a

JENN-AIR REFRIGERATOR

Model JCB2059GES

Near Rosharon, Texas 77583

derrick

Job Details: 06/30/2023

Damper belt broke and parts are nla. Consumer to buy new unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Houston, Texas 77083

raul

Job Details: 06/30/2023

Different issue. Upon arrival unit is freezing and there is now air flow to fridge but there is moisture coming from an opening in the liner. See pictures. Called techline SR 7736753818 It will go into product review.

We serviced a

WHIRLPOOL OVEN

Model JJW2830DP01

Near Friendswood, Texas 77546

Osiel

Job Details: 06/30/2023

Found faulty console part order no return date ; ordrng 1 W10713606 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Richmond, Texas 77406

raul

Job Details: 06/30/2023

"Upon arrival after removing freezer back panel there was ice build up. Replaced led module, thermistor, motor evap and damper control."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Richmond, Texas 77406

raul

Job Details: 06/30/2023

Replaced door gasket and top trim

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Seabrook, Texas 77586

angel

Job Details: 06/30/2023

Needs parts; ordrng 1 W11457217 (Switch) and 1 WP2149705 (Switch)

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE00

Near Richmond, Texas 77407

raul

Job Details: 06/30/2023

Will need freezer thermistor ; ordrng 1 Wp2306010 (Thermistor)

We serviced a

KITCHENAID COOKTOP

Model KCGD500GSS05

Near Sugar Land, Texas 77498

roosevelt

Job Details: 06/30/2023

missing burner; ordrng 2 W11084058 (burnr-head)s

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Texas City, Texas 77591

Osiel

Job Details: 06/30/2023

Found burnt wires on terminal block part order no return date ; ordrng 1 279318 (Terminal block kit)

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Houston, Texas 77004

Clayton

Job Details: 06/30/2023

order part; ordrng 1 w11367297 and 1 W10681353 (knob) and 1 W10869886 (knob)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Houston, Texas 77008

Louis R

Job Details: 06/30/2023

DL# W17N5B1NL2 replaced bad compressor and evaporator

We serviced a

KITCHENAID ICEMAKER

Model KUIC15PHZS0

Near Spring, Texas 77382

Josue

Job Details: 06/30/2023

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Spring, Texas 77382

Josue

Job Details: 06/30/2023

"Unit not going into home functions or allowing reset for diagnostics to run. Screen may show loading or whirlpool or nothing at times. Ordering parts. Two wgt, two tech with DO; ordrng 1 W11600355 (Ui console) and 1 W11261167 (ACU w) and 1 W11261169 (ACU wo)"

We serviced a

MAYTAG WASHER

Model MVW7232HC1

Near Humble, Texas 77338

leonard

Job Details: 06/30/2023

order parts 3wgt; ordrng 1 W11449841 (gearcase) and 1 W10734521 (slider) and 1 W10902814 (washplate)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Houston, Texas 77039

Gary L

Job Details: 06/30/2023

Ordering parts ; ordrng 1 W11620481 (Control)

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near Atascocita, Texas 77346

leonard

Job Details: 06/30/2023

tightened and checked all gas connections for gas leaks and checked all operations. all ck ok

We serviced a

WHIRLPOOL LAUNDRY

Model WTW8127LC1

Near Humble, Texas 77346

leonard

Job Details: 06/30/2023

reseated loose splash ring and cleared debris from fabric softner dispenser and adjusted detergent concentration for proper amount of detergent being dispensed and checked all operations. ck ok

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Sugar Land, Texas 77498

roosevelt

Job Details: 06/30/2023

bad control; ordrng 1 w11627413 (control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Sugar Land, Texas 77479

roosevelt

Job Details: 06/30/2023

replaced bad compressor

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Rosharon, Texas 77583

derrick

Job Details: 06/30/2023

Cleared blocked blower and checked operation of unit ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Arcola, Texas 77583

derrick

Job Details: 06/30/2023

Replaced defective freezer door and checked operation of unit ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Spring, Texas 77381

Josue

Job Details: 06/30/2023

Repaired power cord wires to box. Ran diagnostics. All operations are correct. Customer approved.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Conroe, Texas 77385

Josue

Job Details: 06/30/2023

Error F4E3. Ordering part. Two wgt; ordrng 1 W11613480 (Sump and motor)

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Conroe, Texas 77304

Josue

Job Details: 06/30/2023

Customer replaced breaker. Electrician confirmed up to code Unit is working as designed. Customer aware no issues at this time

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Panorama Village, Texas 77304

Josue

Job Details: 06/30/2023

Customer turned microwave on without putting anything in it.. caused waveguide to spark and leave marks in cavity. Microwave works as designed. Customer aware and will contact whirlpool. Authorization: W17I651WL1

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Hitchcock, Texas 77563

Osiel

Job Details: 06/30/2023

Found faulty control board part order no return date ; ordrng 1 W11116590 (Control board)

We serviced a

JENNAIR REFRIGERATOR

Model JF42NXFXDE00

Near Katy, Texas 77493

martin

Job Details: 06/30/2023

Replaced cover

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78010HZ03

Near Katy, Texas 77494

martin

Job Details: 06/30/2023

Inspected and unit is working as designed Customer complaint is that fan turns on when cooking and gets hot. Advised thats part of the design to cool down

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Shenandoah, Texas 77384

Armando

Job Details: 06/30/2023

Checked unit and removed debris from drain pump. Ran test cycle and unit checks ok and no leaks detected.

We serviced a

WHIRLPOOL1299] DRYER

Model WED5605MW0

Near Conroe, Texas 77301

Armando

Job Details: 06/30/2023

"Checked unit and replaced shorted motor, blower wheel and control. Unit checks ok. Advised customer to have power checked at outlet by an electrician."

We serviced a

WHIRLPOOL STOVETOP

Model WFE515S0JB1

Near Houston, Texas 77090

Gary L

Job Details: 06/30/2023

Ordering parts ; ordrng 1 W11567348 (Control)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL03

Near Galveston, Texas 77554

dadrick

Job Details: 06/30/2023

checked over unit. found fridge door not closing properly because on mid drawer. adjust mid drawer. unit working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Houston, Texas 77044

donnie

Job Details: 06/30/2023

Replaced open drain pump on dishwasher ; used 1 W10876537 (Drain pump) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Hitchcock, Texas 77563

angel

Job Details: 06/30/2023

Aig declined repair

We serviced a

WHIRLPOOL KITCHEN

Model WDT750SAKZ0

Near League City, Texas 77573

angel

Job Details: 06/30/2023

Needs parts; ordrng 1 W11460945 (Pump) and 1 W11506011 (Control) and 1 W11460962 (Hmi)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Houston, Texas 77053

roosevelt

Job Details: 06/30/2023

close out call per elesa

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Richmond, Texas 77406

martin

Job Details: 06/30/2023

Issue continues will order control board and dual water valve ; ordrng 1 W11556912 (Control board) and 1 W11548535 (Dual water valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near League City, Texas 77573

Osiel

Job Details: 06/30/2023

Found damaged doors recording doors and freezer not up to temps part order no return date 7736753187; ordrng 1 W10599407 (Freezer door) and 1 W10599404 (Frig door) and 1 W11332033 (Comp) and 2 Xxxx (Processing Tube)s

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Houston, Texas 77042

jerrell

Job Details: 06/30/2023

Need to order Please request 2 times labor; ordrng 1 W10752187f (Screw) and 1 W10902814 (WASHPLATE) and 1 W11130362 (SUSPENSION) and 1 W10752719 (BASKET) and 1 W11239857 (BELT) and 1 W10721967 (CAM) and 1 W11116592 (Control) and 1 W11454734 (Gearcase)

We serviced a

KITCHEN AID COOK TOP

Model KCGD500GSS00

Near Spring, Texas 77380

Josue

Job Details: 06/30/2023

"SAME PARTS DEFECTIVE. reordering. Two wgt; ordrng 1 W11537635 (Switch harness) and 1 WPW10475147 (Spark module) and 2 W10862325 (Left front electrode)s and 2 W10862326 (Left rear electrode)s, used 1 WPW10475147 (Spark module) from stock"

We serviced a

WHIRLPOOL FREEZER

Model KBFC42FTS06

Near Houston, Texas 77079

jerrell

Job Details: 06/30/2023

Verified that there is nothing else that can be done due to part availability.

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW0

Near League City, Texas 77573

angel

Job Details: 06/30/2023

Needs parts; ordrng 1 W10721967 (Cam) and 1 W11449840 (Gearcase) and 1 W11543994 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHAS1

Near Texas City, Texas 77591

angel

Job Details: 06/30/2023

Fixed pump filter and corrected lower spray arm all ok no problems

We serviced a

WHIRLPOOL DRYER

Model MED7230HC3

Near Humble, Texas 77338

leonard

Job Details: 06/30/2023

removed debris from drum baffle and tightened loose screws and checked operations. ck ok

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Spring, Texas 77373

donnie

Job Details: 06/30/2023

"Door hinges are bent down, regent hinges to correct shape"

We serviced a

WHIRLPOOL REFIGERATOR

Model WRF555SDFZ16

Near Magnolia, Texas 77355

Josue

Job Details: 06/30/2023

Repaired stuck solenoid. Lever OK. All other operations are correct. Customer aware of functionality.

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Hitchcock, Texas 77563

angel

Job Details: 06/29/2023

F0e5 f2e1 f1e1 also will need 2x labor; ordrng 1 W11112656 (Console) and 1 W11400681 (Control) and 1 W11393685 (Gearcase) and 1 W11219115 (Tub) and 1 W10811960 (Basket) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Dickinson, Texas 77539

angel

Job Details: 06/29/2023

F6e3 needs parts; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW4

Near La Marque, Texas 77568

angel

Job Details: 06/29/2023

Needs parts; ordrng 1 W10721967 (Cam) and 1 W11454741 (Gearcase)

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Fresno, Texas 77545

roosevelt

Job Details: 06/29/2023

checked and called tech line and spoke with criss all function worked as designed and was advised to give service pointer w11499341 not to push the extra power button it will use less water sr# is 7736743455

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB3

Near Arcola, Texas 77583

roosevelt

Job Details: 06/29/2023

replaced bad gasket

We serviced a

WHIRLPOOL WASHER

Model WRS325SDHZ08

Near Arcola, Texas 77583

roosevelt

Job Details: 06/29/2023

bad damper; ordrng 1 w11645127 (damper)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Missouri City, Texas 77459

roosevelt

Job Details: 06/29/2023

checked and recalbrated washer and all function worked as designed

We serviced a

AMANA OVEN

Model AGR4230BAB5

Near Houston, Texas 77091

Louis R

Job Details: 06/29/2023

Replace bad oven cover and grates

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Houston, Texas 77041

Louis R

Job Details: 06/29/2023

Fixed gasket

We serviced a

WHIRLPOOL LAUNDRY

Model WTW6120HW1

Near Katy, Texas 77449

martin

Job Details: 06/29/2023

"Replaced controls, machine began to fill and wash but when it came to drain it stoppedCalled tech support to document SR# 7736745624With tech assistance found out wire harness was bad and will need replacing ; ordrng 1 W11591637 (Lower wire harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Baytown, Texas 77521

ricky

Job Details: 06/29/2023

found and replaced stalled comp

We serviced a

WHIRLPOOL DRYER

Model WED5840SW0

Near Baytown, Texas 77523

ricky

Job Details: 06/29/2023

found and replaced shorted stat and cycled; used 1 W10900067 (CUTOFF-TML) from stock

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ3

Near Baytown, Texas 77521

ricky

Job Details: 06/29/2023

"needs cap and diode, cust declines repair"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY07

Near Deer Park, Texas 77536

ricky

Job Details: 06/29/2023

needs slides; ordrng 2 w11658402s

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Bellaire, Texas 77401

Clayton

Job Details: 06/29/2023

checke unit theunit needs the gearcase and clutch replaced the customer declined the repair

We serviced a

WHIRLPOOL DISHWASHER

Model KUDE60FXBL1

Near Bellaire, Texas 77401

Clayton

Job Details: 06/29/2023

order part; ordrng 1 W11177741 (gasket)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Bellaire, Texas 77401

Clayton

Job Details: 06/29/2023

order part; ordrng 1 w11413340

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Houston, Texas 77005

Clayton

Job Details: 06/29/2023

checked unit cycled ice maker did not find a problem at this time

We serviced a

KITCHEN AID DISHWASHER

Model KDTM704KPS1

Near Houston, Texas 77005

Clayton

Job Details: 06/29/2023

order part; ordrng 1 w11629916 and 1 w11412291

We serviced a

WHIRLPOOL1299] WASHER

Model WTW4850HW3

Near Houston, Texas 77082

raul

Job Details: 06/29/2023

Replaced control board. We couldnt test it due to unit being in shop.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Tomball, Texas 77375

donnie

Job Details: 06/29/2023

Helped KD repair refrigerator

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Richmond, Texas 77407

raul

Job Details: 06/29/2023

Upon arrival unit was disconnected from outlet. Customer explained that he is also experiencing a delay in front right burner to ignite. I went to reset GFCI breaker and it was not letting me reset even with range not plugged in. I then used my extension cord and plug it in a different outlet and the range came on with no issue. I called tech line to document and also about delay ignition and they explained its normal and they usually have a delay of about 4-6 seconds. SR 7736745079 I also documented with safety. I advised customer to get with a electrician to check what is going on with his outlet or breaker.

We serviced a

WHIRLPOOL M/W OTR

Model WMH75021HZ0

Near Richmond, Texas 77407

raul

Job Details: 06/29/2023

Upon arrival customer mentioned that there was a popping spark sound that happened inside microwave. I then tried to recreate spark and I couldnt. There was no spark or humming just normal sound. Unit was working and heating as intended. I tried multiple times. Called safety to document sr 7736676230

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Richmond, Texas 77407

raul

Job Details: 06/29/2023

Will need right and left hinge; ordrng 1 W11573703 (LH hinge) and 1 W11573702 (Rh Hinge)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Spring, Texas 77373

donnie

Job Details: 06/29/2023

Reinstalled cam gear assy retainer nut wit loctite Operations are now correct

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Houston, Texas 77096

derrick

Job Details: 06/29/2023

Order closure; ordrng 1 WP12028505AP (Closure)

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