We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Montgomery, Texas 77316
james
Job Details: 08/04/2022
Checked unit and found unit being used in a commercial kitchen. Also found damage due to a fire or extreme heat on the inside of oven cavity and ash in bottom of unit. Documented with Sheena at Safety and advised do not make repairs. Issued SR# 7734243779use authorization # w13py61wl1
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Montgomery, Texas 77316
james
Job Details: 08/04/2022
Checked unit and adjusted left front burner head and igniter. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Houston, Texas 77089
Osiel
Job Details: 08/04/2022
7734222369Called Techline about unit not washing correctly was advised to have customer use less gel soap and add rinse aid. Customer highly dissatisfied with unit and distrustful for unit not being a year old and with having so many parts replaced for same issue. Advised customer to contact customer survive for further assistance
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Houston, Texas 77089
Osiel
Job Details: 08/04/2022
Found broke manifold replaced manifold and blade unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Houston, Texas 77047
chris
Job Details: 08/04/2022
Found that freezer door needed adjustment as it was not sealing correctly. Reinstalled door correctly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Pearland, Texas 77581
Osiel
Job Details: 08/04/2022
Part order no return date McKinsey faulty damper part order no return date ; ordrng 1 W11204060 (Damper)
We serviced a
UNKNOWN VENTHOODS
Model UXT5530AAS3
Near Pearland, Texas 77089
Osiel
Job Details: 08/04/2022
Closing out per office
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Friendswood, Texas 77546
Osiel
Job Details: 08/04/2022
Found faulty water valve replaced valve unit is working as intended no issues found at this time ; used 1 W11096285 (Water valve) from stock
We serviced a
MAYTAG DRYER
Model MEDB855DC3
Near Richmond, Texas 77406
raul
Job Details: 08/04/2022
Will need rollers and pulley; ordrng 2 Wpw10314173 (Rollers)s and 1 279640 (Pulley)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW
Near Rosenberg, Texas 77469
raul
Job Details: 08/04/2022
Replaced belt; used 1 W11239857 (Belt) from stock
We serviced a
WHIRLPOOL OVEN
Model KFGC506JSS
Near Needville, Texas 77461
raul
Job Details: 08/04/2022
Replaced DSI Control found a short on it
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HPY
Near League City, Texas 77573
dadrick
Job Details: 08/04/2022
checked over unit. found bad ice maker. instaled new icce maker. unit working as designed know.; used 1 4317943 (ICE MAKER) from stock
We serviced a
WHIRLPOOL LAUNDRY
Model WED5100HC2
Near League City, Texas 77573
dadrick
Job Details: 08/04/2022
order parts; ordrng 1 WP3387747 (element) and 1 WP3391914 (thermostat) and 1 279973 (cut off)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Porter, Texas 77365
leonard
Job Details: 08/04/2022
checked unit and ordered parts for repair. Whirlpool advised they are exchanging unit. returning parts received
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ00
Near Cypress, Texas 77433
Josue
Job Details: 08/04/2022
Service is no longer needed. Return parts and close out.
We serviced a
MAYTAG WASHER
Model MEDC465HW0
Near Houston, Texas 77339
leonard
Job Details: 08/04/2022
replaced broken terminal block screws and checked operation. ck ok; used 1 279393 (SCREW) from stock
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Houston, Texas 77024
jerrell
Job Details: 08/04/2022
Installed thermistor and water pan all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Caney, Texas 77357
leonard
Job Details: 08/04/2022
adjusted simmer flames on rt. and left front burners and checked all operations. ck ok
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW0
Near Houston, Texas 77085
Clayton
Job Details: 08/04/2022
checked unit adjusted the leveling legs and checked operation
We serviced a
WHIRLPOOL DRYER
Model MGD8200FC0
Near Houston, Texas 77019
angel
Job Details: 08/04/2022
Ran diagnostics and tested unit all ok. Also ran vent test and unit failed the vent will need to be cleaned for better dryer performance
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, Texas 77339
leonard
Job Details: 08/04/2022
defrosted frost build up in freezer section and re-sealed freezer door gasket. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Dickinson, Texas 77539
Osiel
Job Details: 08/04/2022
Order icemaker ; ordrng 1 W11359448 (Icemaker)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cypress, Texas 77433
Josue
Job Details: 08/04/2022
Apartment 4105. CAMDEN CYPRESS CREEK APARTMENTS HAS A THREE YEAR WARRANTY CONTRACT WITH WHIRLPOOL Customer to used timed dry for best results and clean lint catch after every load. Unit gets too hot with larger loads and shuts off per thermostat. All operations are correct.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Houston, Texas 77084
jerrell
Job Details: 08/04/2022
"Need to order ; ordrng 1 W11552018 (CNTRL-ELEC) and 4 8206232A (40W LIGHT BULB, MW)s"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Houston, Texas 77047
chris
Job Details: 08/04/2022
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Fresno, Texas 77545
roosevelt
Job Details: 08/03/2022
checked and found that customer vents are blocked up and has no airflow.... customer will to clean vent and dryer is heating
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC3
Near Missouri City, Texas 77459
roosevelt
Job Details: 08/03/2022
called tech line and spoke with steve and was advised that washer is working as designed and that customer should not just put 1throw rug into unit sr# is 7734262832
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Missouri City, Texas 77459
roosevelt
Job Details: 08/03/2022
replaced all 12 modules and dl auth# is k13r2n0sl2
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Missouri City, Texas 77459
roosevelt
Job Details: 08/03/2022
bad control; ordrng 1 w10906426 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Hockley, Texas 77447
gary
Job Details: 08/03/2022
"Ran diagnostics, adjusted issue with water coming into unit. And reset controls all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hockley, Texas 77447
gary
Job Details: 08/03/2022
"Ran diagnostics, replaced heating element per Special Project S17304 all functions checked ok at this time ; used 1 W11537778 (Heater) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Hockley, Texas 77447
gary
Job Details: 08/03/2022
"Ran diagnostics, adjusted leveling and customer advised on proper loads. Removed error codes from memory. Customer to monitor"
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Richmond, Texas 77406
martin
Job Details: 08/03/2022
Replaced parts list
We serviced a
WHIRLPOOL KITCHEN
Model WRS588FIHZ04
Near Katy, Texas 77494
martin
Job Details: 08/03/2022
Replaced bin
We serviced a
KITCHEN AID COOKTOP
Model KCGC506JSS
Near Friendswood, Texas 77546
Osiel
Job Details: 08/03/2022
Found damaged trimming part order no return date ; ordrng 1 W11047750 (Left trim) and 1 W11047752 (Right trim)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS03
Near Bellaire, Texas 77401
Clayton
Job Details: 08/03/2022
checked unit cycled the ice maker twice the unit checked ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bellaire, Texas 77401
Clayton
Job Details: 08/03/2022
replaced the heating element; used 1 W11537778 (HEATER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bellaire, Texas 77401
Clayton
Job Details: 08/03/2022
replacer the heating element; used 1 W11537778 (HEATER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, Texas 77096
angel
Job Details: 08/03/2022
Replaced heating element per service pointer all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Bellaire, Texas 77401
angel
Job Details: 08/03/2022
Unit needs sealed system repair parts are covered but labor isnt. Labor to repair unit is 1600 dollars. Changing evaporator and compressor also installing dye drier and recharging system customer to call back if they want unit repaired
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW0
Near Houston, Texas 77027
angel
Job Details: 08/03/2022
1607 needs parts ; ordrng 1 W10883783 (Gearcase) and 1 W10906604 (Pump) and 1 W10882132 (Tub)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS1
Near Houston, Texas 77024
angel
Job Details: 08/03/2022
Needs parts; ordrng 1 W11034363 (Control)
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Richmond, Texas 77406
raul
Job Details: 08/03/2022
Assisted mY
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS
Near Katy, Texas 77493
raul
Job Details: 08/03/2022
Assisted MY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Huffman, Texas 77336
leonard
Job Details: 08/03/2022
replaced faulty icemaker and ran test cycle. test ok; used 1 W11483245 (icemaker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Cypress, Texas 77429
Josue
Job Details: 08/03/2022
Replaced part. All operations are correct. Customer to monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77053
roosevelt
Job Details: 08/03/2022
checked and unit is making ice but not fast enough for customer if customer calls bad order icemaker w11546935
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRB03
Near Houston, Texas 77045
roosevelt
Job Details: 08/03/2022
checked and put spring back on housing
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Houston, Texas 77079
jerrell
Job Details: 08/03/2022
Installed ui and control all test normal.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, Texas 77429
Josue
Job Details: 08/03/2022
Replaced part for recall. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, Texas 77055
jerrell
Job Details: 08/03/2022
Installed listed parts all test normal.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS1
Near Houston, Texas 77004
Clayton
Job Details: 08/03/2022
checked unit reconnected the ribbon connector to the ui and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, Texas 77004
Clayton
Job Details: 08/03/2022
checked unit removed the ice from the fill tube and checked operation
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Houston, Texas 77004
Clayton
Job Details: 08/03/2022
order part; ordrng 1 W10894098 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Houston, Texas 77004
Clayton
Job Details: 08/03/2022
checked unit adjusted the drain hose and checked operation
We serviced a
AMANA DRYER
Model NED4655EW1
Near Friendswood, Texas 77546
Osiel
Job Details: 08/03/2022
Unit works great
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS01
Near Houston, Texas 77006
Clayton
Job Details: 08/03/2022
order part; ordrng 1 w11366500 (tube)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS04
Near Houston, Texas 77056
angel
Job Details: 08/03/2022
Replaced leaky evaporator all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Cypress, Texas 77429
donnie
Job Details: 08/03/2022
Helped KD repair ref
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Cypress, Texas 77433
donnie
Job Details: 08/03/2022
Helped KD repair wall oven/microwave
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Cypress, Texas 77433
donnie
Job Details: 08/03/2022
Helped KD repair refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Houston, Texas 77055
jerrell
Job Details: 08/03/2022
Need to order; ordrng 1 W11546609 (Control)
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near The Woodlands, Texas 77375
gary
Job Details: 08/03/2022
"Replaced main control assembly, all functions checked ok at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cypress, Texas 77433
Josue
Job Details: 08/03/2022
Replaced part for recall. All operations are correct.
We serviced a
UNKNOWN VENT HOOD
Model UVL6036JSS2
Near Pinehurst, Texas 77362
gary
Job Details: 08/03/2022
"Ran diagnostics, adjusted switch, all functions checked ok. Unit working as designed ; O-emld tckt"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Cypress, Texas 77433
Josue
Job Details: 08/03/2022
DO helped uninstall unit to replace parts. Ran tests. All operations are correct. Reinstalled unit.Authorization: K13RH50ML2
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ1
Near Magnolia, Texas 77355
gary
Job Details: 08/03/2022
"Ran diagnostics, ordering complete cooktop damaged interfering with burners ; ordrng 1 W11121761 (Cooktop)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM
Near Magnolia, Texas 77355
gary
Job Details: 08/03/2022
"Ran diagnostics, ordering complete compressor and evaporator plus fittings ; ordrng 1 W11580057 (Compressor) and 2 W11506619 (Fitting)s and 2 W11578570 (Fitting)s and 2 W11506619 (Fitting)s and 1 W11578004 (Evaporator) and 2 W11504450 (Fitting)s and 2 W11506619 (Fitting)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EHL03
Near Porter, Texas 77365
gary
Job Details: 08/03/2022
"Ran diagnostics, customer advised on issue with water filter and unit functions. Unit working as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Kemah, Texas 77565
Osiel
Job Details: 08/03/2022
Replaced heater per sp
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Pearland, Texas 77581
Osiel
Job Details: 08/03/2022
Customer highly dissatisfied with unit due to icemaker taking 3 days of un-interruption to fill up of the whole bin. Advised by Techline that operation is normal. Drops approx. 50 cubes in 24 hrs Sr-Chris 7734266271
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pearland, Texas 77089
Osiel
Job Details: 08/03/2022
Found loose dispenser not properly installed reinstalled dispenser unit is working as intended no issues found at this time
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Houston, Texas 77024
jerrell
Job Details: 08/03/2022
Tech to run service 8-4-22; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cypress, Texas 77429
donnie
Job Details: 08/03/2022
"Different problem, called tech line . Installed parts tech line wanted. Operations are correct now"
We serviced a
KITCHENAID REFRIGERATOR
Model KUBL304EBS02
Near Montgomery, Texas 77356
james
Job Details: 08/03/2022
Checke unit and replaced locked compressor and drier. Recharged system and unit checks ok. Assisted by Tech JP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Cypress, Texas 77429
Josue
Job Details: 08/03/2022
Replaced parts. All operations are correct. Customer to monitor unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Cypress, Texas 77433
Josue
Job Details: 08/03/2022
DO helped replace compressor. Evacuated unit. Recharged and checked for leaks. All operations are correct. Customer to monitor unit and is aware 24 hour cooling and 48hour ice maker to make ice.Spoke to Kristy with TPPS to get authorization for single labor sealed system.. compressor replacement. Kristy said there was no need to ask for authorization and to submit.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Richmond, Texas 77407
raul
Job Details: 08/03/2022
Replaced control board and console
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Houston, Texas 77084
jerrell
Job Details: 08/03/2022
Removed ice obstruction from fill tube all test normal.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, Texas 77084
jerrell
Job Details: 08/03/2022
Replaced heater all test normal.; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Houston, Texas 77084
jerrell
Job Details: 08/03/2022
Need to order; ordrng 1 W11478526 (PANEL-UI) and 1 W11419171 (CNTRL-ELEC)
We serviced a
WHIRLPOOL RANGE
Model WRS555SIHZ06
Near Houston, Texas 77084
jerrell
Job Details: 08/03/2022
Aligned the refrigerator doors ran test all operations normal.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS
Near Katy, Texas 77493
martin
Job Details: 08/03/2022
Replaced control console
We serviced a
WHIRLPOOL ICEMAKER
Model WRT318FMDM06
Near Brookshire, Texas 77423
martin
Job Details: 08/03/2022
Inspected ice maker and found BIN not fully in place. Causing ice to fall out and create moisture buildup and going down to fridge compartment Advised customer to clean freezer and to adjust food to not block airflow.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Brookshire, Texas 77423
martin
Job Details: 08/03/2022
Replaced parts list
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Huffman, Texas 77336
leonard
Job Details: 08/03/2022
order parts 2wgt; ordrng 1 LW11258450 (dor-fip) and 1 W11223753 (nameplate) and 1 W11505710 (hinge)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Humble, Texas 77346
leonard
Job Details: 08/03/2022
all operations are working properly now. customer will call back if happens again.
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Huffman, Texas 77336
leonard
Job Details: 08/03/2022
order parts 2wgt; ordrng 1 W11549461 (motor) and 1 W10837240 (idler pulley) and 1 WP697772 (blower wheel) and 1 661570V (belt)
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Montgomery, Texas 77356
james
Job Details: 08/03/2022
Order parts reschedule with customer; ordrng 1 W11413567 (PANEL-CNTL) and 1 W11526014 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Humble, Texas 77346
leonard
Job Details: 08/03/2022
"replaced icemaker and fill tube extension and ran test cycle. test ok; used 1 W11565638 (icemaker), and 1 W11292468 (fitting) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Humble, Texas 77396
leonard
Job Details: 08/03/2022
checked unit and ice bin was full of ice. customer stated that it just started making ice again. suspect eractic operation. customer will call back if happens again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Houston, Texas 77007
Clayton
Job Details: 08/03/2022
replaced shorted comprsor and recharged the unit
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Cypress, Texas 77433
Josue
Job Details: 08/03/2022
Ordering part. Three wgt; ordrng 1 W11178672 (Sump and motor asy)
We serviced a
WHIRLPOOL MIRCOWAVE
Model wOC75EC0HV04
Near Katy, Texas 77494
martin
Job Details: 08/03/2022
Replaced handle
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKW0
Near Missouri City, Texas 77459
roosevelt
Job Details: 08/03/2022
checked and unit has a lates version of heater in it already
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, Texas 77095
Josue
Job Details: 08/03/2022
All operations are correct. Could not duplicate issue. Spoke to Andy techline.. SR# 7734266530
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Missouri City, Texas 77459
roosevelt
Job Details: 08/03/2022
bad harness broken wire inside that was smoking and dl auth# is w13r7m0nl2; ordrng 1 w10903238 (harness)
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA12
Near Sugar Land, Texas 77479
roosevelt
Job Details: 08/03/2022
checked and cleared drain pump and all function worked and drianed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Sugar Land, Texas 77479
roosevelt
Job Details: 08/03/2022
checked and removed plastic from back and all opperation ok
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model WUB35X24HZ02
Near Katy, Texas 77494
martin
Job Details: 08/03/2022
Inspected unit and found unit already at lowest height adjustment and still hitting on countertop. Installer tried to hide the underline issue by removing 2 screws just enough to force unit to close. Once new home owner used for 1st time. Door hiinge came loose. Advised customer to get installer to come back and or have the countertop shaved down enough to clear proper installation. Uploaded pictures.