We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Houston, TX 77035
derrick
Job Details:
04/17/2023
Unit control is dead again. Checked for proper voltage and polarity and it checked out ok. Because this is the serving unit delivered and having the same issue consumer wants unit replaced with a different model. Advised that we would send in all repair documentation to Whirlpool but cant promise anything
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Hockley, TX 77447
gary
Job Details:
04/17/2023
Replaced main controls in unit. And customer advised on wify settings. All functions checked ok at this time
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Sugar Land, TX 77478
roosevelt
Job Details:
04/17/2023
replaced bad suspension
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJW0
Near Stafford, TX 77477
roosevelt
Job Details:
04/17/2023
"replaced broken ajusters; used 1 W10712395 (ADJUSTER), and 1 w10082861 (stopper) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Tomball, TX 77375
gary
Job Details:
04/17/2023
"Ran diagnostics, customer advised on issue with water pressure in home, replacement water filter and unit functions. Checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Houston, TX 77053
roosevelt
Job Details:
04/17/2023
checked and found that complex had a different provider out and replaced compressor they have to get them back out to repaire unit
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Montgomery, TX 77356
james
Job Details:
04/17/2023
"Checked unit and replaced shorted control board, motor and actuator, Ran auto test cycle and unit checks ok."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Brookshire, TX 77423
martin
Job Details:
04/17/2023
Needs elements and infinite switches ; ordrng 2 WPW10434452 (LF/LR switch)s and 1 WP3149400 (RF Switch) and 1 W11047722 (RF element) and 1 W11517959 (LF Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pattison, TX 77423
martin
Job Details:
04/17/2023
Needs ice maker and diffuser ; ordrng 1 W11546935 (Ice maker) and 1 W11645127 (Diffuser)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Fulshear, TX 77441
martin
Job Details:
04/17/2023
Replaced 2 knobs and tightened handle; used 2 WPW10339442 (Knobs) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Houston, TX 77007
Louis R
Job Details:
04/14/2023
Replaced bad motor
We serviced a
JENN-AIR RANGE
Model JIS1450DS3
Near Galveston, TX 77554
miguel
Job Details:
04/14/2023
checked over unit. found no failer codes. reset cntrl. unit working as designed.
We serviced a
KITCHEN AID ICE MAKER
Model KUIX505ESS2
Near Galveston, TX 77554
miguel
Job Details:
04/14/2023
checked over unit. found bad cutting grid. instaled new cutting grid. unit working as designed.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Houston, TX 77084
jerrell
Job Details:
04/14/2023
Installed listed parts all test normal.
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS01
Near Galveston, TX 77554
miguel
Job Details:
04/14/2023
checked over unit. fouond bad cutting grid. instaled new cutting grid. unit working as designed.; used 1 W10919199 (GRIDCUTTER) from stock
We serviced a
WHIRLPOOL OVEN
Model WFC315S0JB0
Near Houston, TX 77004
ben
Job Details:
04/14/2023
replaced shorted control
We serviced a
MAYTAG WASHER
Model MVWB955FW1
Near Magnolia, TX 77355
gary
Job Details:
04/14/2023
We serviced a
WHIRLPOOL DRYER
Model WDF331PAHS1
Near Cypress, TX 77433
gary
Job Details:
04/14/2023
"Ran diagnostics, cleared error codes. Customer advised on rinse aid use and water temp. Unit working as designed"
We serviced a
WHIRLPOOL FREEZER
Model WRT138FFDW01
Near Spring, TX 77380
donnie
Job Details:
04/14/2023
Helped KD repair sealed system
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77063
jerrell
Job Details:
04/14/2023
Need to order ; ordrng 1 W11454734 (GEARCASE) and 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W10752719 (BASKET)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Houston, TX 77063
jerrell
Job Details:
04/14/2023
Found that there is bite marks on the bottom of the hose that made a hole. The warranty will not cove rodent damages to the unit tech to give estimate for repairs needed.; ordrng 1 W11025157 (PUMP&MOTOR) and 1 WPW10545278 (HOSE-DRAIN) and 1 8269144A (6' D/W DRAIN HOSE-STRAIG)
We serviced a
KITCHEN AID REFRIGERATOR
Model KBSD606ESS
Near Spring, TX 77380
Gary L
Job Details:
04/14/2023
Removed and replaced all led lights per service request
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77082
raul
Job Details:
04/14/2023
"Will need thermostat fix, thermal cut off and heater. ; ordrng 1 W10900067 (Thermal cut off) and 1 Wp8318268 (Thermostat fix) and 1 279838 (Heater)"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Houston, TX 77082
raul
Job Details:
04/14/2023
Replaced control board
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near The Woodlands, TX 77381
Gary L
Job Details:
04/14/2023
"Found bad compressor. Removed and replaced compressor, condenser, and drier. Charged system and checked"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS3
Near Shenandoah, TX 77380
kayla
Job Details:
04/14/2023
Ran diagnostics and found no errors at this time. Unit is working as designed. Customer approved.
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Richmond, TX 77407
raul
Job Details:
04/14/2023
"Replaced door switch, inner door,hinges"
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS00
Near Katy, TX 77494
raul
Job Details:
04/14/2023
Assisted MY; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Katy, TX 77449
martin
Job Details:
04/14/2023
Inspected fridge and found back panel Evaporator cover frozen Will order defrost components ; ordrng 1 W11610999 (Evaporator cover w/thermistor) and 1 W10316760 (Thermistor kit) and 1 W11574770 (Control board) and 1 W11574767 (UI panel)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS
Near Houston, TX 77091
Louis R
Job Details:
04/14/2023
Replaced bad igniter and burner
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Houston, TX 77088
Louis R
Job Details:
04/14/2023
Found condenser hitting cabinet ; ordrng 3 W11553819 (Sound pads)s and 3 W11661094 (Sleeve)s and 1 W11482027 (Cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDM01
Near Houston, TX 77024
anthony
Job Details:
04/14/2023
C71 replaced shorted control and harness also used shims to align the door to close properly
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AB05
Near Houston, TX 77024
anthony
Job Details:
04/14/2023
F5 e1 needs new latch assembly customer declined repair at this time and will call back if they want unit repaired ; ordrng 1 W10883049 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77096
anthony
Job Details:
04/14/2023
Reset control and retested unit all ok no problems but if issues come back it will need main control and HMI
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Houston, TX 77042
jerrell
Job Details:
04/14/2023
Ran checks could not duplicate issue at this time ran diagnostics all test normal.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Conroe, TX 77301
james
Job Details:
04/14/2023
Do not order parts customer will call office if repairs are wanted. Mr replacing unit.2wgt; ordrng 1 WPW10348269 (drain pump) and 1 8269144A (drain hose)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Conroe, TX 77301
james
Job Details:
04/14/2023
Checked unit and found unit to be insect infested. Documented with Neatra at Trade Partners and issued SR# 7736095205. Not making repair.
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB8
Near Shenandoah, TX 77384
james
Job Details:
04/14/2023
Order part reschedule with customer2wgt; ordrng 1 W11441128 (MOTOR-FAN)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Sugar Land, TX 77498
roosevelt
Job Details:
04/14/2023
bad control; ordrng 1 w11543997 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Sugar Land, TX 77498
roosevelt
Job Details:
04/14/2023
different issue per tech line andrew to replace drive motor per service pointer sr# is 7736182568; used 1 W11026785 (MOTORDRVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Sugar Land, TX 77479
roosevelt
Job Details:
04/14/2023
arrived at home and unit was replaced
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Sugar Land, TX 77498
roosevelt
Job Details:
04/14/2023
replaced valve
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Spring, TX 77380
kayla
Job Details:
04/14/2023
Ran diagnostics. No errors at this time. Unit is working as designed. Customer to run clean cycle with affresh. Customer to use no more than two tablespoons of detergent. Customer OK and approved.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Houston, TX 77345
leonard
Job Details:
04/14/2023
"replaced leaky icemaker valve and fitting and checked operations. ck ok; used 1 W11510803 (i/m and valve assy), 1 WPW10279909 (valve), and 1 w11292468 (fitting) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Houston, TX 77345
leonard
Job Details:
04/14/2023
wrong console packaged re-order console; ordrng 1 W11413963 (console)
We serviced a
WHIRLPOOL FREEZER
Model WRT138FFDW01
Near Spring, TX 77380
kayla
Job Details:
04/14/2023
DO helped repair sealed system. Checked for leaks. Customer to monitor unit 48hrs. BILL BACK PREVIOUS TECH GL
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, TX 77380
kayla
Job Details:
04/14/2023
SAME PARTS DEFECTIVE. REORDERING. FOUR WGT; ordrng 1 W11449840 (Gearcase) and 2 WP489128 (Screw)s
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Tomball, TX 77377
kayla
Job Details:
04/14/2023
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Spring, TX 77386
donnie
Job Details:
04/14/2023
Replaced control board and pump assy. Operations are correct now
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Houston, TX 77079
jerrell
Job Details:
04/14/2023
Tech talked to customer about sending pictures but the pictures was not received tech to follow up with customer.; O-emld tckt
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA00
Near Houston, TX 77079
jerrell
Job Details:
04/14/2023
"Called Techline talked to Austin to update that this the third bad evaporator that has a leak and the ice machine never functioned properly. Customer to call customer service for any other options, file number 7736187544.; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS
Near Houston, TX 77088
Louis R
Job Details:
04/14/2023
Unit operating as normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Houston, TX 77040
Louis R
Job Details:
04/14/2023
Found bad control ; ordrng 1 W11537778 (Element) and 1 W11506012 (Control) and 1 W11590537 (Harness) and 1 W11649995 (Vent assembly) and 1 W11545539 (Gasket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Houston, TX 77080
Louis R
Job Details:
04/14/2023
Replaced bad gasket
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Houston, TX 77080
Louis R
Job Details:
04/14/2023
Checked unit with techline did not find any leaks. SR# 7736179382
We serviced a
MAYTAG DRYER
Model MGDC465HW2
Near Houston, TX 77007
Louis R
Job Details:
04/14/2023
Checked unit fixed loose connection to switch
We serviced a
WHIRLPOOL1299] OVEN
Model WFg505M0BS3
Near Fulshear, TX 77441
martin
Job Details:
04/14/2023
"Needs control board,sensor and igniter ; ordrng 1 W11126814 (Control board) and 1 WPW10181986 (Probe sensor) and 1 W11176454 (Bake surface igniter)"
We serviced a
WHIRLLPOOL COOK TOP
Model WCG55US6HS
Near Richmond, TX 77406
martin
Job Details:
04/14/2023
"Needs wire harness, spark module, and manifold ; ordrng 1 W10594396 (Manifold) and 1 WPW10475149 (Spark module) and 1 W11561443 (Wire harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond, TX 77407
martin
Job Details:
04/14/2023
"Needs top rack,wheels, and heater ; ordrng 1 W10909088 (Top rack) and 1 W10518394 (Heater) and 4 W10888592 (Wheels)s"
We serviced a
WHIRLPOOL ICE MAKER
Model KUIX535HPS01
Near Katy, TX 77450
martin
Job Details:
04/14/2023
"Inspected ice maker and found very low water pressure not allowing for proper ice production Removed filter and pressure dramatically improved, showed customer findings Anas advised him to replace filter with certified filter"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Katy, TX 77494
martin
Job Details:
04/14/2023
"Needs motor,actuator,capacitor,CAM,belt; ordrng 1 W11227944 (Capacitor) and 1 W11212745 (Actuator) and 1 W10721967 (CAM) and 1 W11213879 (Belt) and 1 W11222082 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Katy, TX 77494
martin
Job Details:
04/14/2023
Replaced parts list
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS00
Near Katy, TX 77494
martin
Job Details:
04/14/2023
Replaced parts list but issue continues Will order magnetron ; ordrng 1 W11346197 (Magnetron)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Missouri City, TX 77545
roosevelt
Job Details:
04/14/2023
ajusted igniters and all function ok
We serviced a
WHIRLPOOL ICE MAKER
Model JUIFX15HX00
Near Sugar Land, TX 77479
roosevelt
Job Details:
04/14/2023
bad valve and customer wonts 2 ordered; ordrng 2 W10897719 (valve)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details:
04/14/2023
checked and reconnected loose wire
We serviced a
WHIRLPOOL RANGE
Model WFE820M0JS3
Near Houston, TX 77042
jerrell
Job Details:
04/14/2023
Reinstalled warming drawer ran test all operations normal.
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Houston, TX 77084
jerrell
Job Details:
04/14/2023
Ran diagnostics adjust sensor settings cleared error codes ran test all operations normal.
We serviced a
WHIRLPOOL1299] WASHER
Model MVM4505MWO
Near Houston, TX 77007
Louis R
Job Details:
04/14/2023
Fixed loose connection to lid lock
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS1
Near Shenandoah, TX 77380
kayla
Job Details:
04/14/2023
DUPLICATE TICKET CANCELTHIS OUT.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77084
jerrell
Job Details:
04/14/2023
Installed thermistor all test normal.; used 1 WPW10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Shenandoah, TX 77380
kayla
Job Details:
04/14/2023
Ordering part. Two wgt; ordrng 1 W11087226 (Ctrl elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Pearland, TX 77581
chris
Job Details:
04/14/2023
Unit is now working as intended
We serviced a
WHIRLPOOL1299] RANGE
Model WFC315S0JS3
Near Houston, TX 77024
anthony
Job Details:
04/14/2023
Found red wire on receptacle backed out reconnected and retested unit all ok no problems
We serviced a
WHIRLPOOL1299] MICROWAVE
Model WMH31017HS09
Near Texas City, TX 77591
miguel
Job Details:
04/14/2023
checked over unit. uninstaled and reinstaled to check wire harnes. found bad cntrl and light. instaled new cntrl and light. unit working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, TX 77545
roosevelt
Job Details:
04/14/2023
checked and reset tripped braker
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Rosharon, TX 77583
roosevelt
Job Details:
04/14/2023
checked and reconneted loose wire and all function ok
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Houston, TX 77063
jerrell
Job Details:
04/14/2023
Duplicate ticket.
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW4
Near Houston, TX 77056
Louis R
Job Details:
04/14/2023
Found bad control ; ordrng 1 W11351736 (UI) and 1 W11322884 (ACU)
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Shenandoah, TX 77380
kayla
Job Details:
04/14/2023
Returning part. Unit working now and closing out for service.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Bellaire, TX 77401
anthony
Job Details:
04/14/2023
Needs parts; ordrng 2 W10886919 (Bulb)s
We serviced a
WHIRLPOOL MICROWAVE
Model FX2806209
Near Rosharon, TX 77583
roosevelt
Job Details:
04/14/2023
chedked and all function worked as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Porter, TX 77365
leonard
Job Details:
04/14/2023
replaced shorted and eractic operational control board and ui panel and deli cover assy. and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Humble, TX 77346
leonard
Job Details:
04/14/2023
"replaced faulty icemaker and and leaky water valve and checked operations. ck ok; used 1 W10882923 (ICEMAKER), and 1 WPW10349187 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model WTW6120HW1
Near League City, TX 77573
chris
Job Details:
04/14/2023
Replaced faulty drain pump and control. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77045
roosevelt
Job Details:
04/14/2023
checked and reconnected loose connection and all function ok
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Stafford, TX 77477
roosevelt
Job Details:
04/14/2023
checked and all opperation worked as designed and customer need to a dedicated outlet for washer customer 4 other things on 1 outlet
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Humble, TX 77396
leonard
Job Details:
04/14/2023
checked unit and found broken lid. gave estimate for repair. customer will call back if wants repaired. do not order part yet; ordrng 1 W11259006 (lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77025
derrick
Job Details:
04/14/2023
Unit was damaged during delivery and the door will not seal. Consumer is calling Home Depot for replacement
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Houston, TX 77072
derrick
Job Details:
04/14/2023
"Order control; ordrng 1 W11423770 (Control), used 1 W11591637 (Harness) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42FTS00
Near Sugar Land, TX 77478
derrick
Job Details:
04/14/2023
Do not order until approved by consumer; ordrng 1 W10841139 (Compressor) and 1 W10181323 (Motor) and 1 W10822580 (Motor) and 1 W10801766 (W10801766)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rosharon, TX 77583
derrick
Job Details:
04/14/2023
Order gear case; ordrng 1 W11449841 (Gear case)
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW1
Near Dickinson, TX 77539
chris
Job Details:
04/14/2023
Ran unit through full cycle. Unit was working as intended logged with tech line 7736184895. Customer states that unit stops heating after around 2 hours of usage. Could not replicate issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Dickinson, TX 77539
chris
Job Details:
04/14/2023
Found that ice motor shaft is stripped part order; ordrng 1 WPW10309864 (Divider) and 1 WPW10309868 (Motor) and 1 WP63052-2 (Yoke) and 1 W11378860 (Spacer)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77044
donnie
Job Details:
04/14/2023
"Ran unit , motor will not run. Found open capacitor, replaced motor capacitor. Operations are correct now ; used 1 W11395618 (Capacitor) from stock"
We serviced a
AMANA M/W OTR
Model AMV2307PFB07
Near Houston, TX 77028
Louis R
Job Details:
04/14/2023
Bent grates; ordrng 3 W10578251 (Grate)s
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Houston, TX 77062
chris
Job Details:
04/14/2023
Replaced faulty tub ring. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Houston, TX 77339
leonard
Job Details:
04/14/2023
defrosted frost build up on ice container actuator arm and re-aligned cubed ice selonoid and checked operations. ck ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Houston, TX 77345
leonard
Job Details:
04/14/2023
"order part 2man 2wgt with Donnie; ordrng 1 W11416362 (pump/motor), used 1 W11412291 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spring, TX 77386
Gary L
Job Details:
04/14/2023
Found obstruction in drain pump. Removed obstruction from drain pump and checked operation