We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Tomball, Texas 77375
Josue
Job Details:
07/19/2023
Explained functions to customer. Customer to use timed dry for best results. Temperature OK and vents OK. Customer OK.Meritage homes extended one more year of war.. expires august 2023.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, Texas 77055
Louis R
Job Details:
07/19/2023
Installed door
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS20
Near Atascocita, Texas 77346
donnie
Job Details:
07/19/2023
Need interior bulb and board ; ordrng 2 W10886919 (Bulb)s and 1 W11448962 (Board) and 2 W11598178 (Hinges)s and 2 W11578578 (Switches)s
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS325SDHZ08
Near Cypress, Texas 77433
gary
Job Details:
07/18/2023
"Replaced complete motor, coupling and bracket. All functions checked ok at this time"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Sugar Land, Texas 77479
roosevelt
Job Details:
07/18/2023
replaced bad console
We serviced a
AMANA DRYER
Model NED4655EW
Near Houston, Texas 77083
roosevelt
Job Details:
07/18/2023
checked and custormer needs a electrican braker is over heating and tripping needs to replace braker
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near League City, Texas 77573
angel
Job Details:
07/18/2023
Replaced shorted drain pump all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near League City, Texas 77573
angel
Job Details:
07/18/2023
Replaced faulty pump and motor assembly all ok no problems
We serviced a
WHIRLPOOL WASHER
Model KDFM404KPS
Near Houston, Texas 77005
Louis R
Job Details:
07/18/2023
Fixed stuck overflow switch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Richmond, Texas 77406
raul
Job Details:
07/18/2023
Will need fridge left hand door and Mullion ; ordrng 1 W11518736 (Left hand fridge door) and 1 W10806457 (Mullion)
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC2
Near Friendswood, Texas 77546
chris
Job Details:
07/18/2023
Per tech line unit needs new water valve part order 7736886921; O-emld tckt
We serviced a
KITCHENAID KITCHEN
Model KDTE204KPS
Near Friendswood, Texas 77546
chris
Job Details:
07/18/2023
Replaced faulty tub. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, Texas 77357
donnie
Job Details:
07/18/2023
Dropped off new grates
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, Texas 77080
Louis R
Job Details:
07/18/2023
Unit not defrosting ; ordrng 1 W11595219 (Control) and 1 W11567493 (Heater) and 1 W11396715 (Fan motor) and 1 W11566892 (Evap harness) and 1 W11236851 (Diffuser)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, Texas 77043
Louis R
Job Details:
07/18/2023
Fixed loose element cover
We serviced a
WHIRLPOOL KITCHEN
Model WDP540HAMZ0
Near Houston, Texas 77088
Louis R
Job Details:
07/18/2023
Fixed rubber stoppers
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Houston, Texas 77018
Louis R
Job Details:
07/18/2023
Found bad led; ordrng 1 W11205082 (Harness) and 2 W11462342 (LED)s
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Houston, Texas 77070
Gary L
Job Details:
07/18/2023
Assisted tech in repairing microwave
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, Texas 77357
leonard
Job Details:
07/18/2023
order parts 2wgt; ordrng 1 W11645127 (diffuser) and 1 W11558182 (control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near New Caney, Texas 77357
leonard
Job Details:
07/18/2023
replaced faulty icemker and broken freezer door brackets and light switch and checked operations. ck ok; used 1 W11123941 (SWITCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, Texas 77583
roosevelt
Job Details:
07/18/2023
checked and ajusted basket and all fuction ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Rosharon, Texas 77583
roosevelt
Job Details:
07/18/2023
checked and heater is working and heating customer needs to use rinse aid and run hot water till hot
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77045
roosevelt
Job Details:
07/18/2023
checked and all function ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Houston, Texas 77045
roosevelt
Job Details:
07/18/2023
replaced bad control dl auth# is; used 1 w11552018 (CNTRL-ELEC) from stock
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Conroe, Texas 77301
Armando
Job Details:
07/18/2023
Order parts reschedule with custromer; ordrng 1 W11603811 (CNTRL-ELEC) and 1 W11307244 (latch)
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model WRT138FFDW01
Near Spring, Texas 77380
Josue
Job Details:
07/18/2023
SAME PARTS WERE DEFECTIVE. REPAIRED SINGLE SEALED SYSTEM WITH DO. TESTED. ALL OPERATIONS ARE CORRECT NOW. CUSTOMER TO MONITOR UNIT 72hrs.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Tomball, Texas 77375
Josue
Job Details:
07/18/2023
DO helped uninstall unit to repair. All operations are correct now. Customer OK. Unoccupied unit.
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model WRT138FFDW01
Near Spring, Texas 77380
donnie
Job Details:
07/18/2023
Helped KD repair refrigerator
We serviced a
JENN-AIR COOKTOP
Model JGD3430BS00
Near Houston, Texas 77057
jerrell
Job Details:
07/18/2023
Need to order missing burner.This burner was never ordered from the last time. The unit is still working properly.; ordrng 1 74007734 (Small front right burner)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Houston, Texas 77077
jerrell
Job Details:
07/18/2023
Tech assistant for JL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Spring, Texas 77389
Gary L
Job Details:
07/18/2023
Found faulty damper control. Removed and replaced damper control. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Tomball, Texas 77375
gary
Job Details:
07/18/2023
Received incorrect parts re ordering left and right hand adjuster assembly ; ordrng 1 W11662350 (Adjusters) and 1 W11662349 (Adjusters)
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LL2
Near Tomball, Texas 77377
gary
Job Details:
07/18/2023
Replaced damaged panel in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, Texas 77077
jerrell
Job Details:
07/18/2023
Installed panel all test normal.
We serviced a
WHIRLPOOL KITCHEN
Model KDTE204KPS1
Near Pinehurst, Texas 77362
gary
Job Details:
07/18/2023
Replaced faulty console assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Magnolia, Texas 77355
gary
Job Details:
07/18/2023
Replaced complete pump/motor assembly. Customer advised on monitoring
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, Texas 77065
Gary L
Job Details:
07/18/2023
Found bad motor assembly. Removed and replaced motor and control board. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Houston, Texas 77018
Louis R
Job Details:
07/18/2023
"wrong part again , spoke to AN and sent back to parts research ; O-emld tckt"
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS571CIDM02
Near Houston, Texas 77018
Louis R
Job Details:
07/18/2023
Found damaged wires in door. Customer denied repairs
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Tomball, Texas 77375
donnie
Job Details:
07/18/2023
Helped KD pull cooktop and repair
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Spring, Texas 77388
Gary L
Job Details:
07/18/2023
Removed oven from wall and replaced switches. Reinstalled oven and checked operation
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Houston, Texas 77066
Gary L
Job Details:
07/18/2023
Removed and replaced thermal cutoff with thermostat. Checked operation ; used 1 279816 (Thermal cutoff) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Pearland, Texas 77584
chris
Job Details:
07/18/2023
Replaced faulty thermostat. Unit is now working as intended
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC1
Near League City, Texas 77573
chris
Job Details:
07/18/2023
Found faulty Gearcase and slider part order ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS03
Near Houston, Texas 77008
Louis R
Job Details:
07/18/2023
Replaced bad transformer per Techline
We serviced a
WHIRLPOOL STOVETOP
Model WFG505M0BS3
Near Shenandoah, Texas 77384
Armando
Job Details:
07/18/2023
Checked unit and replaced shorted bake igniter. Ran test cycle and unit checks ok. This is a different issue than previous issue.
We serviced a
MAYTAG LAUNDRY
Model MVW7232HW0
Near Spring, Texas 77373
donnie
Job Details:
07/18/2023
Replaced cracked wash plate
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Pearland, Texas 77584
angel
Job Details:
07/18/2023
"Sr 7736616513 tested unit and adjusted sensor the unit is installed incorrect and does not happy proper safety supports or a rear cover over the main power terminal, also there is not a strain relief on power cord and may cause short"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montgomery, Texas 77316
Armando
Job Details:
07/18/2023
Checked unit and replaced shorted icemaker. Unit cycled and filled with water. Unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model JDRP548HL01
Near Houston, Texas 77042
jerrell
Job Details:
07/18/2023
Unit to be replaced tech to close ticket
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2597AEP3
Near Houston, Texas 77024
jerrell
Job Details:
07/18/2023
7736882531 Chris from tech line confirming that we need another valve and ice maker. ; ordrng 1 WPW10349187 (Water valve) and 1 WPW10498990 (Valve) and 1 W10882923 (ICEMAKER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Missouri City, Texas 77489
roosevelt
Job Details:
07/18/2023
checked and unit was working as designed and making ice
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Stafford, Texas 77477
roosevelt
Job Details:
07/18/2023
checked and unit worked as designed reset it
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Shenandoah, Texas 77384
Armando
Job Details:
07/18/2023
Checked unit and found unit is flush with countertop and has the exact same levelness as the counter top. Unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Tomball, Texas 77377
Josue
Job Details:
07/18/2023
Motor shot. Ordering part. Two wgt; ordrng 1 W11025157 (Sump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, Texas 77377
Josue
Job Details:
07/18/2023
Ordering parts. Two wgt; ordrng 1 W11553819 (Ctrl elec) and 1 W11518204 (Ui) and 2 WP542638 (Silicone)s and 2 WPW10384183 (Thermistor)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, Texas 77015
ricky
Job Details:
07/18/2023
need im; ordrng 1 w11321603 and 1 W10498995 (valve-inlt)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Pasadena, Texas 77504
ricky
Job Details:
07/18/2023
"replaced all parts, unit non repairable per chris at tech line sr 7736688672; used 1 W11428524 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Houston, Texas 77013
ricky
Job Details:
07/18/2023
"found and freed disp, unit ok"
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508HBL
Near Deer Park, Texas 77536
ricky
Job Details:
07/18/2023
need valve and pump; ordrng 1 w10897719 and 1 W11542867
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Deer Park, Texas 77536
ricky
Job Details:
07/18/2023
need ring; ordrng 1 w11094304
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Tomball, Texas 77375
Josue
Job Details:
07/18/2023
Uninstalled and reinstalled to repair. Ran ops. All operations are correct now. Customer approved and will monitor unit one week.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, Texas 77494
raul
Job Details:
07/18/2023
Assisted MY
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, Texas 77494
raul
Job Details:
07/18/2023
Assisted MY
We serviced a
WHIRLPOOL1299] DRYER
Model WED5620HW2
Near Richmond, Texas 77407
raul
Job Details:
07/18/2023
Replaced harness and terminal. Advised maintenance to replaced power cord as well.
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ01
Near Magnolia, Texas 77355
Josue
Job Details:
07/18/2023
Ran diagnostics and could not duplicate issue. I have pictures and videos. .. unit working as designed. Customer to monitor unit 72hrs.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Magnolia, Texas 77355
Josue
Job Details:
07/18/2023
"Found installation not following specs on instructions. Found no damper installed, found vent three inches away from left side of fan motor and 1/2 inch away from right side fan motor. Explained installation instructions to customer and advised to get builder on repairing vent system. Builder/installers to follow instructions referring to pages two, five, ten, eleven, and twelve. Explained that these issues are not with the unit, only the household. Customer aware that whirlpool is not responsible for any damages done to parts on microwave. Customer aware we cannot replace parts until installation is to the specifications from whirlpool sheet. Ordering damper. Two wgt; ordrng 1 W10843943 (Damper)"
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS05
Near League City, Texas 77573
chris
Job Details:
07/18/2023
Replaced faulty burners. Unit is now working as intended no leaks at this time
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near League City, Texas 77573
chris
Job Details:
07/18/2023
Found faulty ice maker part order ; ordrng 1 W11629269 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Houston, Texas 77073
donnie
Job Details:
07/18/2023
Replaced oven door gasket
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Richmond, Texas 77407
raul
Job Details:
07/18/2023
Will need ice maker; ordrng 1 W11087434 (Ice Maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Katy, Texas 77494
martin
Job Details:
07/18/2023
Compressor running and evaporator fan running but not coolingWill need sealed system components ; ordrng 1 W11557671 (Compressor) and 1 W11546692 (Evaporator) and 1 W11109499 (Drier)
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM06
Near Katy, Texas 77494
martin
Job Details:
07/18/2023
"System has leak, potentially internal. Will reorder compressor and evaporator ; ordrng 1 W11557671 (Compressor) and 1 W11546692 (Evaporator)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Houston, Texas 77039
Gary L
Job Details:
07/18/2023
Found unit giving f2 e2 code for hmi disconnected. Removed power from unit and restored power to unit. Ran diagnostic test and checked operation
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Houston, Texas 77086
Gary L
Job Details:
07/18/2023
Ordering parts ; ordrng 1 W11550891 (Agitator) and 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Roman Forest, Texas 77357
leonard
Job Details:
07/18/2023
replaced broken oven ignitor and checked operations. ck ok; used 1 WP9758079 (IGNTOVEN) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, Texas 77357
leonard
Job Details:
07/18/2023
replaced shorted control board and broken diffuser and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Caney, Texas 77357
leonard
Job Details:
07/18/2023
replaced broken drain pump and ran test cycle. test ok; used 1 W10876537 (DRAINPUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Roman Forest, Texas 77357
leonard
Job Details:
07/18/2023
replaced faulty icemaker and ran test cycle. test ok; used 1 W10873791 (ICEMAKER) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC2
Near Deer Park, Texas 77536
ricky
Job Details:
07/18/2023
bad house vent unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Highlands, Texas 77562
ricky
Job Details:
07/18/2023
need cnt and latch; ordrng 1 W10787880 (latch) and 1 w11173230
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Porter, Texas 77365
leonard
Job Details:
07/18/2023
removed debris form drain hose and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, Texas 77044
donnie
Job Details:
07/18/2023
Need control board ; ordrng 1 W11608056 (Board)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, Texas 77494
martin
Job Details:
07/18/2023
"Needs control board,motor,fuse and cut off; ordrng 1 W11565024 (Control board) and 1 W11234001 (Motor) and 1 W10909685 (Thermal fuse) and 1 280148 (Cut off)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Brookshire, Texas 77423
martin
Job Details:
07/18/2023
Inspected and found drive motor had failed. Motor part is covered under the 10 year warranty but not labor. Sent customer quote Pending approval
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Brookshire, Texas 77423
martin
Job Details:
07/18/2023
Inspected and found freezer drain clogged causing ice to build up at bottom Cleared obstruction and water now flowing properly to drip tray
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ1
Near Brookshire, Texas 77423
martin
Job Details:
07/18/2023
Inspected and found water supply valve turned offTurned back on Anas ran diagnostics. Working properly now
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near League City, Texas 77573
Osiel
Job Details:
07/18/2023
Found broken mullion heater part order no return date ; ordrng 1 W11256383 (Mullion heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Fulshear, Texas 77441
martin
Job Details:
07/18/2023
Needs drain hose ; ordrng 1 WPW10545278 (Drain hose)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near League City, Texas 77573
Osiel
Job Details:
07/18/2023
Found loose connection at control board readjusted connection unit is working as intended no issues found at this time
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS1
Near League City, Texas 77573
Osiel
Job Details:
07/18/2023
Found faulty vent and control panel part order no return date ; ordrng 1 W11496608 (Console) and 1 W11184028 (Gasket) and 1 W11025593 (Vent)
We serviced a
WHIRLPOOL MICROWAVE HOOD
Model WMH31017HZ08
Near Manvel, Texas 77578
chris
Job Details:
07/18/2023
Replaced faulty control. Unit is now working as intended
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, Texas 77047
chris
Job Details:
07/18/2023
Found faulty magnetron part order ; ordrng 1 W11391712 (Magnetron)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Baytown, Texas 77521
ricky
Job Details:
07/18/2023
need cnt; ordrng 1 w11620481
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Montgomery, Texas 77356
Armando
Job Details:
07/18/2023
Order parts reschedule with customer; ordrng 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, Texas 77002
Louis R
Job Details:
07/18/2023
Bad motor. ; ordrng 1 W11671282 (Motor) and 1 Wpw10169511 (Coupling)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Atascocita, Texas 77346
leonard
Job Details:
07/18/2023
order parts 3wgt; ordrng 1 W11449841 (gearcase) and 1 W11195971 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11260238 (rotor) and 1 W10902814 (washplate) and 1 W11624943 (control board) and 1 W11478526 (control panel)
We serviced a
WHIRLPOOL DRYER
Model MGDB835DW4
Near Humble, Texas 77346
leonard
Job Details:
07/18/2023
reversed door swing and replaced stripped door hinge screw and checked all operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, Texas 77583
roosevelt
Job Details:
07/18/2023
bad control; ordrng 1 w116200481 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, Texas 77002
Louis R
Job Details:
07/18/2023
Found bad ice maker; ordrng 1 W11556926 (Ice maker) and 1 W11341630 (Guide) and 1 W11181718 (Fill tube)