We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Cypress, TX 77433
kayla
Job Details: 07/06/2022
Temperature is reading -15 in freezer. Way too cold and its causing air dampener to freeze. Adjusted temperatures at ui panel to fit customer needs. Explained how temperatures work in unit versus ui panel description. customer to monitor unit.. and is responsible for using refrigerator thermometers for actual readings.
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Cypress, TX 77433
kayla
Job Details: 07/06/2022
"Recalibrated unit temperatures. Ran tests. All operations are normal. Customer to monitor unit. Unit unleveled and installed incorrectly, customer responsible and aware to have installers fix cabinets."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Tomball, TX 77375
gary
Job Details: 07/06/2022
Replaced light modules per service pointer all functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Tomball, TX 77375
gary
Job Details: 07/06/2022
Ran diagnostics adjusted unit and compressor lines creating vibration. All functions checked ok at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Cypress, TX 77433
kayla
Job Details: 07/06/2022
Ran diagnostics and found no errors at this time. Cannot duplicate issue. Unit working as designed. Customer aware of efficiency with new EPA regulations.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Magnolia, TX 77354
gary
Job Details: 07/06/2022
Ran diagnostics ordering main actuator and capacitor assembly ; ordrng 1 W11481722 (Actuator) and 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Pinehurst, TX 77362
gary
Job Details: 07/06/2022
"Replaced door catch assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Houston, TX 77089
chris
Job Details: 07/06/2022
Per tech line adjusted freezer door to keep unit from condensating and unit need sound deadening material on the evaporator part order #7734043817; ordrng 2 W11553819 (Sound deadening)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Cypress, TX 77433
kayla
Job Details: 07/06/2022
"Buttons on ui panel not working or responding. Ran diagnostics and was able to find mechanical parts working. Went to check wiring harnesses and electronic parts, found unit infested with roaches. Customer aware this voids warranty. Documented with TPSS and spoke to Roashawn. SR # 7734046635"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Cypress, TX 77433
kayla
Job Details: 07/06/2022
Replace part per whirlpool recall on heater bushing. Rebooted unit. Ran diagnostics. All operations are correct. Customer approved.; used 1 W11537778 (Heater bushing) from stock
We serviced a
JENN-AIR COFFEE MACHINE
Model JJB6424HL
Near Houston, TX 77055
jerrell
Job Details: 07/06/2022
Adjust and reinstalled bracket all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GVEXVD00
Near Houston, TX 77057
anthony
Job Details: 07/06/2022
Needs parts; ordrng 1 WPW10169511 (Coupler)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Houston, TX 77025
ben
Job Details: 07/06/2022
order parts; ordrng 1 w11572094 (control) and 1 w11460946 (motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, TX 77056
anthony
Job Details: 07/06/2022
Replaced faulty fill tube and valve all ok no problems
We serviced a
IKEA (WHIRLPOOL) DISHWASHER
Model IUD8555DX1
Near Stafford, TX 77477
roosevelt
Job Details: 07/06/2022
replaced bad pump and motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Sugar Land, TX 77478
roosevelt
Job Details: 07/06/2022
checked and unit and was making ice and i cant come back to this home to nasty and a ral bad smell and house full of roaches
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Sugar Land, TX 77498
roosevelt
Job Details: 07/06/2022
checked customer has a cosmetic issue
We serviced a
JENN-AIR ICEMAKER
Model JIM158XYRS0
Near Missouri City, TX 77459
roosevelt
Job Details: 07/06/2022
bad evap. part # is wpw10218037 at 719.49 and drier w10843121 at 93.76 labor is 379.95 for a total of 1291.64 and will need a 2m2wt with derrick if they decide to repaire
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWP2
Near Missouri City, TX 77459
roosevelt
Job Details: 07/06/2022
replaced bad vent; used 1 WPW10469574 (VENT) from stock
We serviced a
JENNAIR MICROWAVE
Model JMC2430LM00
Near Sienna, TX 77459
roosevelt
Job Details: 07/06/2022
bad door and will need a 2m2wt with derrick dl auth# is j13eco0al2; ordrng 1 w11600214 and 1 w11611122 and 1 WPW10128850 (arm)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Katy, TX 77493
chris
Job Details: 07/06/2022
Unit was replaced
We serviced a
KITCHEN AID OVEN
Model KODE500ESS05
Near Houston, TX 77075
chris
Job Details: 07/06/2022
Unit was replaced
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Houston, TX 77024
jerrell
Job Details: 07/06/2022
Need to order ; ordrng 1 W11327395 (CNTRL-ELEC) and 1 W11316255 (VALVE) and 1 W11316256 (VALVE) and 1 VALVE (DRAWER)
We serviced a
WHIRLLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Richmond, TX 77406
martin
Job Details: 07/06/2022
Closing out
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Rosharon, TX 77583
derrick
Job Details: 07/06/2022
"Recommended that consumer run a clean cycle first and if that does not work, call us back to order a control"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS3
Near Houston, TX 77049
ben
Job Details: 07/06/2022
checked unit adjusted the door and latch and checked operation
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details: 07/06/2022
replaced faulty spark module and checked operations. ck ok; used 1 W11565127 (spark module) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Porter, TX 77365
leonard
Job Details: 07/06/2022
replaced noisy and faulty belt and ran test cycle. test ok; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Houston, TX 77056
anthony
Job Details: 07/06/2022
Disconnected power and reconnected display came back on and tested unit all ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Houston, TX 77056
anthony
Job Details: 07/06/2022
Disconnected power and reconnected display came back on and tested unit all ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Rosharon, TX 77583
derrick
Job Details: 07/06/2022
Order parts; ordrng 1 W11164183 (Gear case)
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77079
jerrell
Job Details: 07/06/2022
Please schedule for next available ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Houston, TX 77084
jerrell
Job Details: 07/06/2022
Installed lower rack all test normal
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519FS0
Near Tomball, TX 77377
gary
Job Details: 07/06/2022
"Ran diagnostics, documented issue with tech line and safety part needed no longer available. Closing ticket SR7733876747"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Galveston, TX 77554
miguel
Job Details: 07/06/2022
checked over unit. found freezer drawer not closing properly. adjust drawer. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Sugar Land, TX 77498
roosevelt
Job Details: 07/06/2022
checked and found that customer had water turned off turned back on and all function ok
We serviced a
WHIRLPOOL DOUBLE OVEN
Model WOD51EC0HS0
Near Rosharon, TX 77583
derrick
Job Details: 07/06/2022
Order appliance manager; ordrng 2 W11040197 (Appliance manager)s
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Spring, TX 77381
kayla
Job Details: 07/06/2022
Unit exchange. Return parts. No service longer needed. Close out.Paycode: W1282T1APL1
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDB07
Near Houston, TX 77071
chris
Job Details: 07/06/2022
Unit was replaced
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Sienna, TX 77459
roosevelt
Job Details: 07/06/2022
checked and reset braker and all function ok
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Cypress, TX 77429
kayla
Job Details: 07/06/2022
Unit exchanged. Returning parts. No service longer needed. Close out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Channelview, TX 77530
chris
Job Details: 07/06/2022
Found faulty compressor and evaporator part order ; ordrng 1 W11592010 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Houston, TX 77049
ben
Job Details: 07/06/2022
replaced shorted lid latch; used 1 W11307244 (LATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model MAH3000AWW
Near Galveston, TX 77550
miguel
Job Details: 07/06/2022
order part; ordrng 1 wp22003029 (pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Houston, TX 77088
jerrell
Job Details: 07/06/2022
Customer explained that the refrigerator is freezing items. Could not duplicate issue at this time. I wanted to order parts but the customer did not want no new parts to be replaced and feels that it will not help the condition of the refrigerator. Adjust shelfs and fresh food temp ran test all operations normal.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, TX 77042
jerrell
Job Details: 07/06/2022
Need to order; ordrng 1 W11419171 (CNTRL-ELEC) and 1 W11396717 (PUMP-WATER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Hockley, TX 77447
gary
Job Details: 07/06/2022
"Cleared restriction in unit, recharged system closing ticket"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Tomball, TX 77377
kayla
Job Details: 07/06/2022
"Rebooted unit. Recalibrated. Ran diagnostics and found off balance loads. Ran a normal load with six towels for further testing. All operations are correct.Explained to customer how sensing works and how to properly load washer. Customer approved.If there are any further issues with unit.. unit needs ACU (part # W11100602) estimate: 129.95 service fee, 50 labor, 362.59 part, 44.76 tax, 587.30 total. Customer paid service fee with CC auth # 00642B. Customer to contact whirlpool customer service for repair cost help if further needed. Customer refused estimate at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Tomball, TX 77377
kayla
Job Details: 07/06/2022
Repaired drain at disposal. Ran diagnostics. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Galveston, TX 77551
miguel
Job Details: 07/06/2022
instaled heater per jobe code s17304.; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Texas City, TX 77591
miguel
Job Details: 07/06/2022
found no model and serial tag.
We serviced a
WHIRLPOOL WASHER
Model WTW6700TU1
Near League City, TX 77573
miguel
Job Details: 07/06/2022
checked over unit. found bad suspention rods. and week tub bearing. cust will call back if repair is needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near League City, TX 77573
miguel
Job Details: 07/06/2022
checked over unit. found unit only disp one glass of cold water. rest will be room temp. unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Porter, TX 77365
leonard
Job Details: 07/06/2022
re-seated stuck float and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near Houston, TX 77047
chris
Job Details: 07/06/2022
Found faulty water valve part order ; ordrng 1 WPW10179146 (Valve) and 1 WPW10300022 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Katy, TX 77493
martin
Job Details: 07/06/2022
Customer canceled Said service no longer needed
We serviced a
KITCHENAID REFRIGERATOR
Model KURR314KSS00
Near Richmond, TX 77406
raul
Job Details: 07/06/2022
Door came in damage see pics. Will need another door.; ordrng 1 W11532919 (Wine cooler door)
We serviced a
JENN-AIR OVEN
Model JJW2830WS00
Near Houston, TX 77005
derrick
Job Details: 07/06/2022
Replaced blower and checked operation of unit ok
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS05
Near Houston, TX 77005
derrick
Job Details: 07/06/2022
Replaced magnetron and checked operation operation of unit ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS4
Near Rosharon, TX 77583
derrick
Job Details: 07/06/2022
Replaced shorted control and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Rosharon, TX 77583
derrick
Job Details: 07/06/2022
Replaced shorted control and latch and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Rosharon, TX 77583
derrick
Job Details: 07/06/2022
"Recommended that consumer run a clean cycle first and if that does not work, call us back to order a control"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Rosharon, TX 77583
derrick
Job Details: 07/06/2022
Cleared blocked blower and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Houston, TX 77024
jerrell
Job Details: 07/06/2022
Adjust rear waterline ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Houston, TX 77024
jerrell
Job Details: 07/06/2022
Need to order ; ordrng 1 W11327395 (CNTRL-ELEC) and 1 W11316255 (VALVE) and 1 W11316256 (VALVE) and 1 VALVE (DRAWER)
We serviced a
WHIRLPOOL ICEMAKER
Model KUIC15PHZS0
Near Houston, TX 77024
jerrell
Job Details: 07/06/2022
Replaced pump all test normal ; ordrng 1 W11566406 (Water pump)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Humble, TX 77346
donnie
Job Details: 07/06/2022
Replaced washer ui and board. Operations are correct now
We serviced a
MAYTAG RANGE
Model MER7700LZ0
Near Dickinson, TX 77539
miguel
Job Details: 07/06/2022
order part; ordrng 1 W11548762 (cntrl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Dickinson, TX 77539
miguel
Job Details: 07/06/2022
checked over unit. found seperation between liner and front frame added adhisive. unit working as designed.; used 1 W10841140 (ADHESIVE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Houston, TX 77047
chris
Job Details: 07/06/2022
Found loose connection at spark module. Reinstalled loose connection. Unit is now working as intended no gas leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77047
chris
Job Details: 07/06/2022
Replaced dented door. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KUBR304E
Near Friendswood, TX 77546
chris
Job Details: 07/06/2022
Replaced fan and thermistor. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Tomball, TX 77375
kayla
Job Details: 07/06/2022
"COMPLAINT :: LOAD WET AT END OF CYCLE..found no obstruction.. bellows is filled with animal fur and objects.. dispenser catch has not been maintained cleanliness along with bellows. Unit intermittently finishes a cycle if unit is rebooted every other day. Needs new ACU (part # W11029844).. Estimate: 129.95 service fee, 95 labor, 362.59 ACU, 48.47 tax, 636.01 total. Customer paid service fee. Customer refused estimate at this time.. they have 30 days to decide."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Humble, TX 77346
donnie
Job Details: 07/06/2022
"Removed all shelving, evaporator cover. Ceiling and air channel. Rep,aced refrigerator evap fan motor assy and hard wired red to tan from refrigerator. Refrigerator side connector was corroded. Fan is running now. Operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Richmond, TX 77406
raul
Job Details: 07/06/2022
Replaced control and harness
We serviced a
WHIRLPOOL LAUNDRY
Model MVWP575GW
Near Richmond, TX 77406
raul
Job Details: 07/06/2022
Supply line were crossed. I installed correctly.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near Rosenberg, TX 77471
raul
Job Details: 07/06/2022
Reset breaker range is now operational.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Booth, TX 77469
raul
Job Details: 07/06/2022
Will need thermal cut off and thermostat fix; ordrng 1 W10900067 (Thermal cut off) and 1 Wp3387134 (Thermostat fix)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Katy, TX 77494
martin
Job Details: 07/06/2022
Needs inner glass and window pack; ordrng 1 WPW10618107 (Inner glass) and 1 W11455086 (Window pack)
We serviced a
MAYTAG WASHER
Model MED8200FC1
Near Katy, TX 77450
martin
Job Details: 07/06/2022
Identified where leak was coming from and isolated valve going to dryer. Customer will just leave it as is.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, TX 77036
derrick
Job Details: 07/06/2022
Replaced shorted control and valve enter checked operation of unit ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Magnolia, TX 77354
kayla
Job Details: 07/06/2022
COMPLAINT :: DISPENSER CATCH NOT CLOSING TO HOLD DETERGENT.. Ordering part. Two wgt; ordrng 1 W11412300 (Dispenser)
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Magnolia, TX 77355
kayla
Job Details: 07/06/2022
Replaced parts. Rebooted unit. Ran diagnostics. All operations are correct. Customer approved.; used 1 W11175771 (Valve) from stock
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Houston, TX 77044
donnie
Job Details: 07/06/2022
No water is going into fabric softener dispenser. Called tech line Leon. Need board or valves ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model KUDK03ITBL0
Near Houston, TX 77059
chris
Job Details: 07/06/2022
Replaced faulty user interface. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Roman Forest, TX 77357
leonard
Job Details: 07/05/2022
"replaced broken lamp housing and bulb and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Humble, TX 77346
donnie
Job Details: 07/05/2022
Unit wouldnt run diagnostics. Rebooted unit ran diagnostics. Operations are correct now
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Humble, TX 77346
leonard
Job Details: 07/05/2022
replaced shorted owi sensor and ran test cycle. test bok; used 1 W11084121 (SENSOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pinehurst, TX 77362
gary
Job Details: 07/05/2022
Ran diagnostics ordering main control assembly ; ordrng 1 W11603810 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Houston, TX 77035
anthony
Job Details: 07/05/2022
Unit being replaced by whirlpool
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Missouri City, TX 77459
roosevelt
Job Details: 07/05/2022
close call per claudia mr. fix himself
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Humble, TX 77346
leonard
Job Details: 07/05/2022
replaced faulty water valve and checked operations. ck ok; used 1 W11455388 (valve) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Katy, TX 77494
martin
Job Details: 07/05/2022
Closing out
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Caney, TX 77357
leonard
Job Details: 07/05/2022
adjusted rt. side door hinge and re-leveled unit and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near New Caney, TX 77357
leonard
Job Details: 07/05/2022
re-installed loose door gasket and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Houston, TX 77054
ben
Job Details: 07/05/2022
order part; ordrng 1 W10279866 (valve-inlt)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Houston, TX 77054
ben
Job Details: 07/05/2022
replaced shorted control
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Katy, TX 77494
martin
Job Details: 07/05/2022
Replaced heater ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL RANGE
Model WOD51ES4ES02
Near Houston, TX 77084
jerrell
Job Details: 07/05/2022
Need to order ; ordrng 2 W10804164 (GLASS-DOOR)s and 2 WP4449247 (GLASS-DOOR)s and 4 WP9759223 (GLASS-DOOR)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM031
Near Houston, TX 77077
jerrell
Job Details: 07/05/2022
Installed freezer evaporator all test normal