We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS2
Near Houston, Texas 77096
derrick
Job Details:
12/22/2023
Order sump assembly; ordrng 1 WPW10455260 (Sump)
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Texas City, Texas 77590
donnie
Job Details:
12/22/2023
"Replaced shocks twice. Need them again ; ordrng 1 W11550891 (Agitator) and 1 W11454734 (Gearcase) and 1 W10752719 (Basket) and 1 W11130362 (Suspension) and 1 W11611306 (Board), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Houston, Texas 77005
Louis R
Job Details:
12/22/2023
Ran diagnostics
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Baytown, Texas 77521
Allen
Job Details:
12/22/2023
Part order ; ordrng 1 W11641122 (Top)
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ
Near Houston, Texas 77024
jerrell
Job Details:
12/22/2023
Tech to close ticket per office
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Richmond, Texas 77406
raul
Job Details:
12/22/2023
Clean air vent line from clog lint.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Conroe, Texas 77301
Armando
Job Details:
12/22/2023
Close document for trip and diagnosis and return parts. Unit has been replaced.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Fulshear, Texas 77441
martin
Job Details:
12/22/2023
Checked dryer and found it heating but with poor vent pressure Removed hose and pressure improved Advised customer to have builder check ducts as there may be and obstruction Unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Pearland, Texas 77581
chris
Job Details:
12/22/2023
Unit was replaced
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Montgomery, Texas 77316
gary
Job Details:
12/22/2023
Closing ticket
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Tomball, Texas 77375
gary
Job Details:
12/22/2023
"Ran diagnostics, ordering replacement door assembly ; ordrng 1 W11173813 (Door)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, Texas 77014
Osiel
Job Details:
12/22/2023
door operating as design - senior/older customer not applying enough force when opening and closing door
We serviced a
WHIRLPOOL M/W OTR
Model KMH8120ESS11
Near Spring, Texas 77379
Osiel
Job Details:
12/22/2023
uninstalled - reinstalled damper being block and not completely opening adjusted & cleared opening
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Magnolia, Texas 77355
Josue
Job Details:
12/22/2023
Grinding noise during agitating and spinning. Ordering parts. Three wgt; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Tomball, Texas 77375
gary
Job Details:
12/21/2023
Assisted Kayla D. In complete tub and basket replacement all functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Dickinson, Texas 77539
angel
Job Details:
12/21/2023
Needs parts; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near La Marque, Texas 77568
angel
Job Details:
12/21/2023
Ran vent test 3 times and unit failed customer will need to have vent cleaned professionally
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near La Marque, Texas 77568
angel
Job Details:
12/21/2023
Needs parts; ordrng 1 W11025157 (Pump)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Houston, Texas 77024
Louis R
Job Details:
12/21/2023
Customer denied repairs.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Houston, Texas 77057
Louis R
Job Details:
12/21/2023
Fixed loose connection to pump
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Fresno, Texas 77545
roosevelt
Job Details:
12/21/2023
checked and reset unit and didnt find any problems with washer
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Houston, Texas 77083
raul
Job Details:
12/21/2023
Drain plug at garbage disposal was still there not allowing dishwasher to drain and causing float switch to engage.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Richmond, Texas 77406
raul
Job Details:
12/21/2023
Replaced capacitor from truck stock. ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Tomball, Texas 77375
gary
Job Details:
12/21/2023
"Ran diagnostics, different issues not call back ordering replacement sump assembly ; ordrng 1 W11525546 (Sump assembly)"
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS00
Near Pinehurst, Texas 77362
gary
Job Details:
12/21/2023
Ran diagnostics replaced harness and spark module. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Pinehurst, Texas 77362
gary
Job Details:
12/21/2023
"Ran diagnostics, replaced complete evaporator motor all functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Magnolia, Texas 77355
Josue
Job Details:
12/21/2023
Replaced ctrl elec. Customer aware to get with builder since they installed this unit already infested with roaches. Whirlpool is not responsible for repairs on damages from infestations. Cannot replace electronics or wiring on this unit since it has nothing to do with the unit being defective it is due to the infestation. Customer is aware that is voided warranty on those parts.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Magnolia, Texas 77354
Josue
Job Details:
12/21/2023
Unit damaged upon arrival. No repairable. Spoke to Chris techline.. SR# 7738076856
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Magnolia, Texas 77354
Josue
Job Details:
12/21/2023
"Unit still not working. Customer may purchase new. Returning parts. No part replacement, no fix, no charge."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Bellaire, Texas 77401
Louis R
Job Details:
12/21/2023
Bad basket and Gearcase ; ordrng 1 W11172199 (Basket) and 1 W11454372 (Gearcase) and 1 W11497303 (Motor) and 1 W10721967 (Cam) and 1 W11481722 (Shifter)
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Houston, Texas 77096
Louis R
Job Details:
12/21/2023
Bad burner assembly ; ordrng 1 W11652257 (Burner assembly) and 1 279311 (Ignitor)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Houston, Texas 77096
Louis R
Job Details:
12/21/2023
Found damaged water line.; ordrng 1 W10800792 (Freezer door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, Texas 77025
Louis R
Job Details:
12/21/2023
Replaced top rack and heater
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Houston, Texas 77005
Louis R
Job Details:
12/21/2023
Found bad seal system; ordrng 1 W10218037 (Evaporator) and 2 W10843121 (Drier)s and 1 WP2313624 (Condenser) and 1 W10605286 (Compressor) and 1 W10534030 (Gas valve) and 1 W10206473 (Solenoid)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PHZS0
Near Galveston, Texas 77554
donnie
Job Details:
12/21/2023
Ran diagnostics cycle. Replaced inlet water valve. Operations are correct now.; used 1 W10897719 (Valve) from stock
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5057LW0
Near Humble, Texas 77346
leonard
Job Details:
12/21/2023
replaced shorted control board and encoder and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, Texas 77024
jerrell
Job Details:
12/21/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Houston, Texas 77090
Gary L
Job Details:
12/21/2023
Assisted tech in repairing refrigerator. All is fine
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, Texas 77004
Louis R
Job Details:
12/21/2023
"Auth# W19SRF0NL2 replaced transformer, cap, diode, power cord and filter board"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77024
jerrell
Job Details:
12/21/2023
Installed icemaker all test normal Called techline talked to Andrew 7737895176 to verify the ice maker is a bad one tech to follow up with upper management about part failure prior 90.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, Texas 77063
jerrell
Job Details:
12/21/2023
Installed freezer door all test normal
We serviced a
MAYTAG OVEN
Model MEW9530FZ02
Near Galveston, Texas 77550
donnie
Job Details:
12/21/2023
Need blower and ui limiter; ordrng 1 W11245567 (Blower) and 1 Wpw10545255 (Limiter)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Galveston, Texas 77550
donnie
Job Details:
12/21/2023
Repaired open circuit blue wire to drain pump. Operations are correct now
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Galveston, Texas 77550
donnie
Job Details:
12/21/2023
Replaced control board. Operations are correct.now.
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Galveston, Texas 77551
donnie
Job Details:
12/21/2023
"Unit motor is not runner, replaced open motor capacitor and actuator ; used 1 W11428524 (Cap), and 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Tomball, Texas 77375
Josue
Job Details:
12/21/2023
GC helped repair unit. Ran ops. All operations are correct now. Customer OK. Authorization: W19SH61NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608EPA01
Near Houston, Texas 77024
jerrell
Job Details:
12/21/2023
Installed led modules ran test all operations normal.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fresno, Texas 77545
roosevelt
Job Details:
12/21/2023
checked and all opperation worked as designed no problems
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, Texas 77545
roosevelt
Job Details:
12/21/2023
"replaced bad motor and belt; used 1 279827 (MOTOR), and 1 661570 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, Texas 77583
roosevelt
Job Details:
12/21/2023
replaced bad icemaker
We serviced a
UNKNOWN RANGE
Model UXB1170KYS0
Near Sienna, Texas 77459
roosevelt
Job Details:
12/21/2023
arrived at home and per customer that builder had already replaced blower motor
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rosharon, Texas 77583
roosevelt
Job Details:
12/21/2023
replaced bad pump and motor
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Missouri City, Texas 77459
roosevelt
Job Details:
12/21/2023
replaced bad element; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Sugar Land, Texas 77478
roosevelt
Job Details:
12/21/2023
replaced broken end cap
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Pearland, Texas 77584
chris
Job Details:
12/21/2023
"Replaced faulty gear case, basket, control and motor Unit is now working as intended no leaks at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ1
Near Montgomery, Texas 77316
Armando
Job Details:
12/21/2023
Assisted Tech JPTHIS IS A DIFFERENT ISSUE THAN PREVIOUS ISSUE
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rosharon, Texas 77583
derrick
Job Details:
12/21/2023
Repaired stuck float switch and checked operation ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Arcola, Texas 77583
derrick
Job Details:
12/21/2023
Order control; ordrng 1 W11637581 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Rosharon, Texas 77583
derrick
Job Details:
12/21/2023
Checked all hoses and connections and Lils like unit is over sudsing from soap. Checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Rosharon, Texas 77583
derrick
Job Details:
12/21/2023
Repaired loose heater wire and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, Texas 77583
derrick
Job Details:
12/21/2023
Explained to consumer that the color change is from blue jeans and is normal. Took pictures to send in to Whirlpool
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Houston, Texas 77071
derrick
Job Details:
12/21/2023
Checked entire unit and suspect leak coming from plumbing. No leaks found coming from washer
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Tomball, Texas 77377
Josue
Job Details:
12/21/2023
"Same part defective from April of 2023. Part under one year warranty with ASI. Ordering part. Customer aware they owe labor plus tax after repair. Estimate: 149.95 service fee, 65 labor, 17.73 tax, 232.68 total. Two wgt"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, Texas 77039
Osiel
Job Details:
12/21/2023
"Nothing mechanically wrong with unit - working as designed no issues with previous repairs. DIFFERENT ISSUE - New error code - F0E2: oversuds - customer is not using high efficiency detergent & overfilling, causing the cycle to stop. After speaking with techline they confirm the issue and advise customer to not overfill and to switch a HE detergent. SR#7738072613 - Techline advise to speak with trade care before dispatching again for same customer over the same issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, Texas 77423
raul
Job Details:
12/21/2023
"Replaced heater harness, thermistor, seal system multiple components, air diffuser."
We serviced a
JENNAIR WINECOOLER
Model JUWFR242HL01
Near Houston, Texas 77064
Osiel
Job Details:
12/21/2023
"replace compressor, drier & multiple components"
We serviced a
JENNAIR WINECOOLER
Model JUWFR242HL01
Near Houston, Texas 77064
Gary L
Job Details:
12/21/2023
Assisted tech in repairing wine cooler
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Houston, Texas 77345
leonard
Job Details:
12/21/2023
replaced broken drain pump and ran test cycle. test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Caney, Texas 77357
leonard
Job Details:
12/21/2023
replaced broken door strike and checked operations. ck ok; used 1 WP8580309 (STRIKE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, Texas 77026
Gary L
Job Details:
12/21/2023
Found unit on extra power which doesnt allow machine to fill to normal level. Turned off extra power and ran recalibration. Tested unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model W00000000
Near Conroe, Texas 77385
Armando
Job Details:
12/21/2023
Assisted Tech JPReplaced due to part failure
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Conroe, Texas 77384
Armando
Job Details:
12/21/2023
Order parts reschedule with customer3wgt; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Fulshear, Texas 77441
martin
Job Details:
12/21/2023
Replaced dispenser Ran diagnostics and no leaks found
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Fulshear, Texas 77441
martin
Job Details:
12/21/2023
"Needs control board,thermostat n sensor ; ordrng 1 W11448962 (Control board) and 1 W11598120 (Sensor) and 1 WP4449751 (Thermostat)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Fulshear, Texas 77441
martin
Job Details:
12/21/2023
Ran diagnostics and pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QVS06
Near Friendswood, Texas 77546
angel
Job Details:
12/21/2023
Replaced faulty stepper motor and ice door also installed customers part for the ice maker fill all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, Texas 77084
jerrell
Job Details:
12/21/2023
Need to order ; ordrng 1 W11236851 (Diffuser)
We serviced a
MAYTAG WASHER
Model MVW6200KW4
Near Houston, Texas 77092
Gary L
Job Details:
12/21/2023
Customer complaining that drain hose is hitting wall when spinning. Adjusted drain hose and leveled machine. Techline advised
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near New Caney, Texas 77357
leonard
Job Details:
12/21/2023
re-aligned ice container assembly and checked all operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near New Caney, Texas 77357
leonard
Job Details:
12/21/2023
"replaced stripped auger motor and impeller and checked operations. ck ok; used 1 W11671282 (MOTOR), and 1 WP63052-2 (IMPELLER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Roman Forest, Texas 77357
leonard
Job Details:
12/21/2023
removed debris from air gap and ran test cycle. test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Caney, Texas 77357
leonard
Job Details:
12/21/2023
replaced shorted control board and faulty pump/motor assy. and ran test cycle. test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Montgomery, Texas 77356
Armando
Job Details:
12/21/2023
Order part reschedule with customer 2wgt; ordrng 1 W11396717 (PUMP-WATER)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ1
Near Manvel, Texas 77578
chris
Job Details:
12/21/2023
Replaced faulty control and light. Unit is now working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Dickinson, Texas 77539
donnie
Job Details:
12/21/2023
"Replaced filter housing, operations are correct now"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Spring, Texas 77379
Osiel
Job Details:
12/21/2023
Trip & diagnostic - customer is going to have unit replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ04
Near Klein, Texas 77379
Osiel
Job Details:
12/21/2023
customer need to changed bad gfci breaker - need election
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Houston, Texas 77091
Gary L
Job Details:
12/21/2023
Found control panel dented. Removed and replaced control panel. Checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Fulshear, Texas 77441
martin
Job Details:
12/21/2023
Replaced parts list
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS
Near Fulshear, Texas 77441
martin
Job Details:
12/21/2023
"Found code F3E0 Will order sensor , thermostat, control board and blower motor ; ordrng 1 W11598120 (Probe sensor) and 1 WP4449751 (THERMOSTAT) and 1 W11598119 (Blower) and 1 W11261167 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fulshear, Texas 77441
martin
Job Details:
12/21/2023
Inspected and found Hot water supply hose leaking Tightened properly and retested Leaking stopped Ran diagnostics and everything working properly
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Katy, Texas 77494
raul
Job Details:
12/21/2023
"Will need gearcase, drum and suspension ; ordrng 1 W11172199 (Basket) and 1 W11217817 (Suspension rods) and 1 W11454372 (Gearcase)"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX00
Near Richmond, Texas 77406
raul
Job Details:
12/21/2023
Replaced controls and compressor still wasn't coming on. Will need seal system job.; ordrng 1 W11557671 (Compressor) and 1 W11629714 (Evaporator) and 1 W11109499 (Drier)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Alvin, Texas 77511
chris
Job Details:
12/21/2023
Found faulty suspension rods part order; ordrng 1 W11130362 (Suspension rods)
We serviced a
WHIRLPOOL RANGE
Model WMT55511KS02
Near Alvin, Texas 77511
chris
Job Details:
12/21/2023
Replaced faulty door lock mechanism. Unit is now working as intended
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Houston, Texas 77088
Gary L
Job Details:
12/21/2023
Found broken igniter. Removed and replaced igniter. Checked operation ; used 1 279311 (Ignitor) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Alvin, Texas 77511
chris
Job Details:
12/21/2023
Found faulty compressor part order; ordrng 1 W11654344 (Compressor) and 1 W11506635 (Coupler)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Spring, Texas 77382
Josue
Job Details:
12/21/2023
"Frost/ice build up on evaporator. Ordering part. Two wgt. Estimate: 149.95 service fee, 102 labor, 348.36 part, 49.53 tax, 649.84 total. Customer paid service fee authorization # 00339i..Customer will contact jennair for parts and labor authorization.; ordrng 1 W11395641 (Evaporator cover asy with thermistor and fan)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Spring, Texas 77382
Josue
Job Details:
12/21/2023
Drain pump overheat and shorted Ctrl. Ordering both parts. Have to manually removed water from inside. Three wgt. ; ordrng 1 W11633359 (Ctrl) and 1 W11399437 (Drain pump)
We serviced a
AMANA WASHER
Model NTW4519JW
Near Texas City, Texas 77590
donnie
Job Details:
12/21/2023
Repaired pressure switch hose. Operations are correct now