We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, Texas 77053
derrick
Job Details: 02/21/2023
Checked operation of unit ok. No problem found
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS4
Near Arcola, Texas 77583
derrick
Job Details: 02/21/2023
Repaired loose connection to receptacle. Consumer to purchase new bulb
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Arcola, Texas 77583
derrick
Job Details: 02/21/2023
Replaced capacitor and checked operation of unit ok; used 1 W11428524 (Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, Texas 77583
derrick
Job Details: 02/21/2023
Repaired loose heater wire and checked operation unit ok
We serviced a
KITCHEN AID COOK TOP
Model KCGC506JSS00
Near Pinehurst, Texas 77362
gary
Job Details: 02/21/2023
Replaced burner in top and customer advised on functions. Checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Magnolia, Texas 77354
gary
Job Details: 02/21/2023
"Replaced fan motor and blade in freezer, all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Humble, Texas 77346
leonard
Job Details: 02/21/2023
rebooted control board and ran diagnostic test cycle. test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Fulshear, Texas 77441
martin
Job Details: 02/21/2023
Oven igniter not coming ON Provided quote to owner and was approved ; ordrng 1 W11176454 (Oven igniter)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Fulshear, Texas 77441
martin
Job Details: 02/21/2023
Ran diagnostics and everything was fine Ran cycle and did not experience shaking of any sort other than the normal operating movement Advised customer of heavy loads and unbalanced loadsHe will monitor
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Friendswood, Texas 77546
chris
Job Details: 02/21/2023
Found that there was an obstruction within the water filter. Customer states that filter is new. Water flow without filter is much greater proving filter is defective
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Houston, Texas 77062
chris
Job Details: 02/21/2023
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Houston, Texas 77520
ricky
Job Details: 02/21/2023
need mtr; ordrng 1 w10677717 (mtr)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Hockley, Texas 77447
gary
Job Details: 02/21/2023
"Ran diagnostics, customer advised on restriction from vent in home. Unit working as designed"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, Texas 77583
derrick
Job Details: 02/21/2023
Consumers vent is blocked. Dryer checked ok
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Conroe, Texas 77304
james
Job Details: 02/21/2023
Checked unit for error codes and cleared code for stuck key. Reset controls. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Houston, Texas 77088
Louis R
Job Details: 02/21/2023
"Found bad water valve, gearcase and motor. Customer denied repairs"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near New Caney, Texas 77357
leonard
Job Details: 02/21/2023
replaced broken grates and hinges and checked operation. ck ok
We serviced a
WHIRLPOOL DRYER
Model WGD4616FW1
Near Houston, Texas 77088
Louis R
Job Details: 02/21/2023
Found bad motor. Customer denied repairs.
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Richmond, Texas 77406
raul
Job Details: 02/21/2023
"Will need control, UI, thermostat fix, thermostat cut off, and electrode ; ordrng 1 W11618918 (Control board) and 1 W11626080 (UI) and 1 Wp3391912 (Thermostat fix) and 1 Wp8573713 (Thermo cut off) and 2 Wp3387223 (Electrode)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Conroe, Texas 77301
james
Job Details: 02/21/2023
Checked unit for error codes and cleared code for stuck key and off balance load. Ran manual test cycles and auto test cycle and unit checks ok and no leaks detected.use authorization # w15zmt0apl1
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Montgomery, Texas 77356
james
Job Details: 02/21/2023
Checked unit for error codes and none found. Cleaned debris from upper wash arm. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Montgomery, Texas 77356
james
Job Details: 02/21/2023
Checked unit and adjusted icemaker balearm position. Unit checks ok. This is a different issue than previous issue.
We serviced a
AMANA WASHER
Model NTW4631BQ0
Near Crosby, Texas 77532
ricky
Job Details: 02/21/2023
"needs cnt, est declined"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Crosby, Texas 77532
ricky
Job Details: 02/21/2023
"new parts bad, need im and valve; ordrng 1 w11321603 and 1 w10498995"
We serviced a
KITCHEN AID RANGE
Model KSGB900ESS0
Near Alvin, Texas 77511
chris
Job Details: 02/21/2023
Found faulty fan part order ; ordrng 1 W11107275 (Blower fan)
We serviced a
WHIRLPOOL STACK UNIT
Model CET9100GQ2
Near Humble, Texas 77396
donnie
Job Details: 02/21/2023
Removed error codes in diagnostics.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Montgomery, Texas 77356
james
Job Details: 02/21/2023
Checked unit for error codes and none found. Ran test cycle and unit checks ok and is cycling as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, Texas 77380
Gary L
Job Details: 02/21/2023
Ordering parts ; ordrng 1 W11109499 (Drier) and 1 W11635510 (Compressor)
We serviced a
KITCHENAID COMPACTOR
Model KUCS03FTSS0
Near Spring, Texas 77380
Gary L
Job Details: 02/21/2023
Ordering parts ; ordrng 1 882699 (Gear drive)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JW1
Near Houston, Texas 77011
Clayton
Job Details: 02/21/2023
order part; ordrng 1 w11396790
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, Texas 77380
Gary L
Job Details: 02/21/2023
Ordering parts ; ordrng 1 W11109499 (Drier) and 1 W11635510 (Compressor)
We serviced a
WHIRLPOOL OVEN
Model RBD305PVS02
Near Spring, Texas 77388
Gary L
Job Details: 02/21/2023
Ordered parts; ordrng 1 W10401225 (Stainless and glass panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Houston, Texas 77090
Gary L
Job Details: 02/21/2023
Evacuated Freon from unit. Removed and replaced compressor and drier. Recharged and checked
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Spring, Texas 77382
Gary L
Job Details: 02/21/2023
Found gaskets dealing properly. Heated gaskets to assure that they are sealing Checked temperature in fresh food and freezer. The nit is working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Montgomery, Texas 77316
james
Job Details: 02/21/2023
Order parts reschedule with customerf4e3 f5e12wgt; ordrng 1 W11164469 (SUMP & MOTOR ASSEMBLY) and 1 W11084121 (sensor)
We serviced a
WHIRLPOOL STOVETOP
Model WFE505W0JZ3
Near New Caney, Texas 77357
leonard
Job Details: 02/21/2023
recalibrated oven control 10 degrees hotter and re-checked temperture and operations. ck ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near New Caney, Texas 77357
leonard
Job Details: 02/21/2023
order parts 2wgt; ordrng 1 W11513255 (water valve)
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Baytown, Texas 77521
ricky
Job Details: 02/21/2023
"needs cnt and valve, est declined"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Mont Belvieu, Texas 77523
ricky
Job Details: 02/21/2023
ran diag to reset sensor and cycled
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Spring, Texas 77382
Gary L
Job Details: 02/21/2023
Removed and replaced heater element per whirlpool request
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Houston, Texas 77339
donnie
Job Details: 02/21/2023
Unit needs outer tub assy with basket. Part has 10 year warranty ; ordrng 1 W10901175 (Outer tub assy with basket)
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MZ
Near Houston, Texas 77099
raul
Job Details: 02/21/2023
Will need control board and UI; ordrng 1 W11594418 (Control board) and 1 W11594228 (UI)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Montgomery, Texas 77316
james
Job Details: 02/21/2023
Checked unit and found power supply issues. Advised customer to contact an electrician to have power supply issue corrected.
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDM0
Near Houston, Texas 77004
Allen
Job Details: 02/21/2023
Logged with sterling w Techline of thermal event sr # 7735781739 advised not to proceed with any disassembly to further determine cause noted pics to file and logged with Saftey
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ03
Near Pearland, Texas 77581
Allen
Job Details: 02/21/2023
Replaced door with void in insulation ops normal on testing found no leaks at this time cust to monitor unit
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Texas City, Texas 77590
Osiel
Job Details: 02/21/2023
Motor came in damaged reordering part ; ordrng 1 W10396029 (Motor)
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX535HPS01
Near League City, Texas 77573
Osiel
Job Details: 02/21/2023
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near League City, Texas 77573
Osiel
Job Details: 02/21/2023
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Friendswood, Texas 77546
Osiel
Job Details: 02/21/2023
Found faulty compressor reordering compressor part order no return date 7735772649; ordrng 1 W11515413 (Compressor)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, Texas 77380
Josue
Job Details: 02/21/2023
"Customer called back, ordering new parts. Four wgt; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (CAM asy)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Missouri City, Texas 77459
roosevelt
Job Details: 02/21/2023
checked and turned valve supply on and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Pearland, Texas 77584
Osiel
Job Details: 02/21/2023
Pump came in defective part order no return date ; ordrng 1 W10591570 (Pump)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, Texas 77059
Osiel
Job Details: 02/21/2023
Closing per office
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, Texas 77089
Osiel
Job Details: 02/21/2023
Closing per office
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pearland, Texas 77581
Osiel
Job Details: 02/21/2023
Hooked up nitrogen and used bubbles to see if leak on unit is visible informed Techline about pressure dropping from 100 psi to ~95 psi in 45 min called Techline again bevause was informed to raise psi to 150 and varify Leakage if results remained the same. Pressure dropped advised Techline of issue unit sent to product exchange7735490742
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Spring, Texas 77373
donnie
Job Details: 02/21/2023
"Unit was exchanged, no repair"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, Texas 77082
jerrell
Job Details: 02/21/2023
Replaced cam kit ran test all operations normal.; used 1 W10721967 (Cam kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Houston, Texas 77084
jerrell
Job Details: 02/21/2023
Need to order ; ordrng 1 WPW10179146 (Water valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Katy, Texas 77494
martin
Job Details: 02/21/2023
"DW User interface is not responsive correctlyWill order console,control board and UI; ordrng 1 W11367678 (Console) and 1 W11305308 (Control board) and 1 W11368911 (User interface)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cypress, Texas 77433
Josue
Job Details: 02/21/2023
"Customer called back, ordering parts. Two wgt; ordrng 1 W11483553 (Gasket tub) and 1 W11579565 (Spray arm) and 1 W11627525 (Spray arm)"
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Tomball, Texas 77377
donnie
Job Details: 02/21/2023
Helped KD repair ice machine
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Richmond, Texas 77407
raul
Job Details: 02/21/2023
Customer wanted me to check her washer due to noises she would hear. I ran diagnostics and found no error codes or didnt hear any noises. I then explained about balance loads and how to properly load washer.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, Texas 77357
leonard
Job Details: 02/21/2023
"replaced broken surface lamp and housing and checked operation. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Katy, Texas 77493
martin
Job Details: 02/21/2023
Ran diagnostics and found actuator failedReplaced with stock partRetested and working properly now ; used 1 W10913953 (Actuator) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Stafford, Texas 77477
roosevelt
Job Details: 02/21/2023
checked and ajusted loose connection
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near Dickinson, Texas 77539
chris
Job Details: 02/21/2023
Unit is now working as intended
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, Texas 77493
martin
Job Details: 02/21/2023
"Customer complaint was that dryer takes 2,3 cycles to fully dry clothes Inspected and found clogged lint inside filter chuteCleared and tested, venting properly now"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, Texas 77357
leonard
Job Details: 02/21/2023
removed debris from fan housing and re-aligned vent outlet and damper and checked operations. ck ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near New Caney, Texas 77357
leonard
Job Details: 02/21/2023
replaced broken left rear leveling leg and re-leveled unit and checked operation. ck ok; used 1 W11025920 (LEVELING FEET) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Cypress, Texas 77433
Josue
Job Details: 02/21/2023
Returning parts. Closing ticket out for service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, Texas 77354
gary
Job Details: 02/21/2023
"Ran diagnostics, released stuck water filter and customer advised on functions. Checked ok at this time"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Rosharon, Texas 77583
roosevelt
Job Details: 02/20/2023
replaced bad bulb dl auth# is w160u80nl2; used 1 8206232A (BULBLIGHT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Missouri City, Texas 77459
roosevelt
Job Details: 02/20/2023
checked and ajusted condensor fan motor and all function ok
We serviced a
WHIRLPOOL WASHER
Model WFW5800HW0
Near Houston, Texas 77024
jerrell
Job Details: 02/20/2023
Replaced faulty valves all test normal.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, Texas 77080
Louis R
Job Details: 02/20/2023
F7E4 F6E3 F0E4; ordrng 1 W11419171 (Control) and 1 W11400157 (Valve assembly) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W11449841 (Gearcase) and 1 W11568984 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Jersey Village, Texas 77040
Louis R
Job Details: 02/20/2023
Fixed smushed gasket.
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Houston, Texas 77025
derrick
Job Details: 02/20/2023
Replaced locked pump and shorted control and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Sugar Land, Texas 77478
martin
Job Details: 02/20/2023
Assisted RY with 2 man job
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Katy, Texas 77450
martin
Job Details: 02/20/2023
"Inspected drain pump and found coin stuck inside drain filter Showed customer findings and advised him that that would cause long drying times and generate an F9E1 codeCustomer adamant drain pump failed, replaced pump"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Katy, Texas 77494
martin
Job Details: 02/20/2023
Ran diagnostics with dispenser lid closed. Finished and door was opening as intended. Advised tenant and maintenance regarding loading DW properly as to not obstruct the dispenser door from opening correctly
We serviced a
WHIRLPOOL DISHWASHER
Model Kdtm404kps0
Near Houston, Texas 77056
angel
Job Details: 02/20/2023
Adjusted top rack to properly all ok no problems
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Houston, Texas 77056
angel
Job Details: 02/20/2023
Replaced faulty cam assembly all ok no problems
We serviced a
WHIRLPOOL DRYER
Model MDE5500AYW
Near Houston, Texas 77056
angel
Job Details: 02/20/2023
Tightened loose baffle screw rested unit all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KUDE60HXSS0
Near Houston, Texas 77056
angel
Job Details: 02/20/2023
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Houston, Texas 77024
angel
Job Details: 02/20/2023
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW0
Near Houston, Texas 77024
angel
Job Details: 02/20/2023
Replaced faulty drum assembly all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Houston, Texas 77025
Clayton
Job Details: 02/20/2023
checked unit ran a test cycle and checked the fill hoses the unit checked ok
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Magnolia, Texas 77354
Josue
Job Details: 02/20/2023
Another issue occurring after part replacement. Spoke to Chris techline to document.. SR# 7735775323.. techline recommended to order clutch asy and lower wiring harness. Ordering parts. Four wgt; ordrng 1 W11568984 (Lower wiring harness) and 1 W10754448 (Clutch asy)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, Texas 77059
chris
Job Details: 02/20/2023
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Pasadena, Texas 77506
ricky
Job Details: 02/20/2023
"diff issue, need comp; ordrng 1 W10253005 (compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Houston, Texas 77024
angel
Job Details: 02/20/2023
Replaced heater per whirlpool all ok no problem
We serviced a
WHIRLPOOL RANGE
Model KCED606GBL00
Near Houston, Texas 77041
Louis R
Job Details: 02/20/2023
Found bad left burner; ordrng 1 Wpw10342780 (LF element)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Missouri City, Texas 77459
roosevelt
Job Details: 02/20/2023
replaced modules and and 1 wire broke called tech. line and spoke with derick and was advised to tell customer in not repairable sr# is 7735768260
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Spring, Texas 77386
donnie
Job Details: 02/20/2023
"Ran diagnostics, refrigerator evaporator is frozen. Need refrigerator fan with wiring harness. ; ordrng 1 W11087438 (Fan with wiring harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Spring, Texas 77386
donnie
Job Details: 02/20/2023
"Different issue, filter is stuck in filter housing, no water is going through filter, replaced filter housing a filter customer supplied. Operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Houston, Texas 77043
Louis R
Job Details: 02/20/2023
Replaced bad control & defrost components
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW
Near Houston, Texas 77007
Louis R
Job Details: 02/20/2023
Checked unit found no errors.
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near Houston, Texas 77035
derrick
Job Details: 02/20/2023
Order element; ordrng 1 Wpw10207398 (Element)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Houston, Texas 77036
derrick
Job Details: 02/20/2023
Replaced broken hinge and checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model JES1750FS1
Near Katy, Texas 77450
martin
Job Details: 02/20/2023
Replaced parts list Tested and working properly now