We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ06
Near Atascocita, TX 77346
ken
Job Details: 03/18/2022
"display not working. replaced electronic controls, retest ok."
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Tomball, TX 77375
gary
Job Details: 03/18/2022
"Replaced main control assembly in unit, all functions checked ok at this time"
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Houston, TX 77024
jerrell
Job Details: 03/18/2022
Ran diagnostics reset controls all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Katy, TX 77493
martin
Job Details: 03/18/2022
Inspected DW and found water hose connection loose. Tightened and secured properly. Tested and no leaks found. Customer satisfied with results
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Katy, TX 77493
martin
Job Details: 03/18/2022
"Ran diagnostics and everything checked out, draining properly and no leaks found. Asked customer to monitor proper loading and call back if issue continues"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77063
jerrell
Job Details: 03/18/2022
Reinstalled drain pump all test normal
We serviced a
WHIRLPOOL RANGE
Model RED4516FW0
Near Magnolia, TX 77354
gary
Job Details: 03/18/2022
"Replaced complete drive motor, timer and fuse. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Magnolia, TX 77354
gary
Job Details: 03/18/2022
"Replaced main control board in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Magnolia, TX 77354
gary
Job Details: 03/18/2022
Unable to reach customer will need RS; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Rosenberg, TX 77469
raul
Job Details: 03/18/2022
Replaced suspension rods
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Katy, TX 77494
martin
Job Details: 03/18/2022
Needs control board and freeze fan with thermistor ; ordrng 1 W11224256 (Control board) and 1 W11224591 (Freezer fan motor with thermistor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Katy, TX 77494
martin
Job Details: 03/18/2022
"Called tech support to document SR# 7733213605Customer complaint is that water flow is too noisy. Original problem was that not enough water was coming out dispenser. Replaced dual water valve and water flow is no longer an issue. To me sounds normal steady flow,not too low not too high. Now customer complaint is that its too noisy due to more water flow. Already ready replaced dual water valve and reservoir. Per tech support if customer still not satisfied to give SR# and have them call whirlpool."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Missouri City, TX 77459
roosevelt
Job Details: 03/18/2022
called tech line and spoke with adrian and advised that customer move small center shelf to half way per engineers with tech line said by changing any parts will not change anything.... sr# is 7733215234
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0A
Near Katy, TX 77449
jerrell
Job Details: 03/18/2022
Installed doors ran test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Missouri City, TX 77459
roosevelt
Job Details: 03/18/2022
replaced bad evap. harness motor
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Stafford, TX 77477
roosevelt
Job Details: 03/18/2022
replaced bad harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Conroe, TX 77301
james
Job Details: 03/18/2022
Order part reschedule with customer; ordrng 1 W11546935 (ICEMAKER)
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHZ0
Near Houston, TX 77089
chris
Job Details: 03/18/2022
Found loose door stud. Reinstalled loose door stud. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Cypress, TX 77433
donnie
Job Details: 03/18/2022
"Ran diagnostics, rebooted unit operations are correct now"
We serviced a
JENN-AIR DOUBLE OVEN
Model JJW2830IL01
Near Cypress, TX 77433
donnie
Job Details: 03/18/2022
Helped KD repair wall oven
We serviced a
WHIRLPOOL COOKTOP
Model G7CG3665XS00
Near Cypress, TX 77429
donnie
Job Details: 03/18/2022
Helped KD repair cooktop
We serviced a
WHIRLPOOL OVEN
Model WFG535S0JS1
Near Klein, TX 77379
kayla
Job Details: 03/18/2022
"This is normal for all sounds. All burners work while oven is on. Explained to Mrs how each pan will effect the flames or igniters. Explained to Mrs how to take proper use and care for cleaning the unit as I found grease on igniters and burners... this issue will cause igniters to have troubles igniting.I helped clean all burners, igniters, and orifices. All operations are correct."
We serviced a
WHIRLPOOL DRYER
Model MED5630HW2
Near Spring, TX 77379
kayla
Job Details: 03/18/2022
Explained to Mrs how each cycle/option works looking through the owners manual and quick reference guide. Checked vent.. okay. Checked temperatures.. okay. All operations are correct. Unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Tomball, TX 77375
gary
Job Details: 03/18/2022
"Replaced main control and latch assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Houston, TX 77043
jerrell
Job Details: 03/18/2022
Installed spring All test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near The Woodlands, TX 77375
kayla
Job Details: 03/18/2022
Checked if water lines were kinked. Checked filter. Unit needs a new filter. All operations are correct.
We serviced a
JENN-AIR DOUBLE OVEN
Model JJW2830IL01
Near Cypress, TX 77433
kayla
Job Details: 03/18/2022
DO helped uninstall unit to replace parts. Reinstalled unit and rebooted. Ran tests. All operations are correct.; used 2 W11290976 (Oven sensor) from stock
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS
Near Cypress, TX 77429
donnie
Job Details: 03/18/2022
Unit drain pump gets hot and stops; ordrng 1 W11412291 (Drain pump)
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Cypress, TX 77429
donnie
Job Details: 03/18/2022
Unit start button not working on ui error code f6 communication error on ui and board . Need ui; ordrng 1 W11316623 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Cypress, TX 77429
donnie
Job Details: 03/18/2022
Unit is operating correctly at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Houston, TX 77083
raul
Job Details: 03/18/2022
Replaced led module harness and led modules
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77005
derrick
Job Details: 03/18/2022
Order compressor; ordrng 1 W10756020 (Compressor)
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Houston, TX 77083
raul
Job Details: 03/18/2022
Needs terminal block; ordrng 1 Wpw10245259 (Terminal Block)
We serviced a
KITCHENAID OVEN
Model KOCE507ESS09
Near Houston, TX 77345
ken
Job Details: 03/18/2022
"order mw bulb. part=$34.78, service call=$129.95, labor=$80.00, tax=$20.19, total=$264.92; ordrng 2 W10886919 (lmp-basles)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Houston, TX 77044
ken
Job Details: 03/18/2022
"no ice. replaced broken ice maker, test ok.; used 1 W10873791 (ICEMAKER) from stock"
We serviced a
KITCHENAID FREEZER
Model KRFF707ESS01
Near Humble, TX 77346
ken
Job Details: 03/18/2022
not cooling. replaced fresh food evap fan kit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Katy, TX 77494
martin
Job Details: 03/18/2022
Needs pump and motor n control board ; ordrng 1 W11085683 (Pump and motor) and 1 W11305308 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WFG975H0822
Near Missouri City, TX 77459
roosevelt
Job Details: 03/18/2022
replaced bad control
We serviced a
JENN-AIR RANGE
Model JGD3430GS00
Near Katy, TX 77494
martin
Job Details: 03/18/2022
"Called tech support to document all that has been replaced and what the original complaint was and is, RF burner has a 1-3 second delay ignition not all the time only intermittently. Tech support were are done, nothing else to do. To give customer SR# 7733212074 if they are not satisfied."
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Houston, TX 77082
raul
Job Details: 03/18/2022
Needs front left burner ; ordrng 1 W11367106 (Burner kit)
We serviced a
WHIRLPOOL COOKTOP
Model G7CG3665XS00
Near Cypress, TX 77429
kayla
Job Details: 03/18/2022
"Per management, part that was sent to customer from whirlpool is not to be charged. Changed estimate to charge only parts that we brought. DO helped uninstall unit to replace parts. Rebooted unit. Ran tests. All operations are correct.New estimate: 215 labor, 53.47 orifice, 51.58 orifice, 26.40 tax, 346.45 total. Mrs paid total with Cc authorization 63149T"
We serviced a
WHIRLPOOL M/W OTR
Model UMV1160CW08
Near Houston, TX 77030
derrick
Job Details: 03/18/2022
Found blower not plugged in. Plugged in blower and checked operation of unit ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KBSD602ESS01
Near Houston, TX 77025
ben
Job Details: 03/18/2022
replaced shorted middle left led module in the frig
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFS5
Near Conroe, TX 77303
james
Job Details: 03/18/2022
Checke dunit and replaced shorted control. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details: 03/18/2022
bad valve; ordrng 1 w11546685 and 1 w11558182
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77429
kayla
Job Details: 03/18/2022
DO helped Relevel unit. All operations are correct.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Orchard, TX 77464
raul
Job Details: 03/17/2022
Replaced cut off tml; used 1 279816 (Thermal cut off) from stock
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW1
Near Santa Fe, TX 77510
chris
Job Details: 03/17/2022
Found loose connection at control. Reinstalled loose connection. Unit is now working as intended
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Cypress, TX 77433
donnie
Job Details: 03/17/2022
"Unit check vent light stays on, ran diagnostics, no error codes. Ran metered air flow test unit failed. Customer has long vent"
We serviced a
KITCHENAID COOK TOP
Model KCGS356ESS00
Near Conroe, TX 77304
james
Job Details: 03/17/2022
Order parts reschedule with customer.; ordrng 1 WP8286814 (burnr-head) and 1 WP8286815 (burnr-head) and 4 WP8287059 (screw)s and 1 W10819916 (cap-burner)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Crosby, TX 77532
ricky
Job Details: 03/17/2022
"needs door, internal short; ordrng 1 w11365448 (door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cypress, TX 77429
kayla
Job Details: 03/17/2022
Returning parts. Service not needed. Close out.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Houston, TX 77345
jerrell
Job Details: 03/17/2022
Adjust door hinge all test normal.
We serviced a
KITCHEN AID OVEN
Model KODE500ESS05
Near Deer Park, TX 77536
ricky
Job Details: 03/17/2022
"unit exchanged by dealor, close so per office"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Houston, TX 77345
jerrell
Job Details: 03/17/2022
`adjust power supply board and light all test normal.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, TX 77072
raul
Job Details: 03/17/2022
Replaced control boards and drain pump
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77084
jerrell
Job Details: 03/17/2022
Installed water tube all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS3
Near Richmond, TX 77407
raul
Job Details: 03/17/2022
Needs pump and motor; ordrng 1 W10888591 (Pump and Motor)
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Brookshire, TX 77423
martin
Job Details: 03/17/2022
"Inspected dryer connections and found the neutral connection connected along with ground connection causing breaker to trip. Wired correctly and tested. Working properly now NOTE: Asked customer who did the installation of power cord, he hesitated and told me his brother in law."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near League City, TX 77573
alfredo
Job Details: 03/17/2022
"Found faulty pump, removed article from pump unit is now working as intended, no leaks at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Houston, TX 77089
johnny
Job Details: 03/17/2022
Found faulty controls replaced boards unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL OVEN
Model RBS275PD06
Near Houston, TX 77058
chris
Job Details: 03/17/2022
Found faulty control board. Part is no longer available
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near League City, TX 77573
alfredo
Job Details: 03/17/2022
Helper complete
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Katy, TX 77494
martin
Job Details: 03/17/2022
Inspected dryer vent hose and there is a clogged vent before connecting to machine Notified customer of results and to notify the builder and have vent duct cleared for proper airflow.
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS00
Near League City, TX 77573
alfredo
Job Details: 03/17/2022
Door not closing properly due to broken drawer order parts ; ordrng 1 W11238210 (Drawer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Baytown, TX 77520
ricky
Job Details: 03/17/2022
needs cnts est declined
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Orchard, TX 77464
raul
Job Details: 03/17/2022
Replaced cut off tml; used 1 279816 (Thermal cut off) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Crosby, TX 77532
ricky
Job Details: 03/17/2022
"needs cnts, est declined"
We serviced a
KITCHENAID REFRIGERATOR
Model KUBL314KSS00
Near Sugar Land, TX 77498
roosevelt
Job Details: 03/17/2022
have to check part out before going to customer; ordrng 1 w11532916 (separtor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Missouri City, TX 77459
derrick
Job Details: 03/17/2022
Replaced worn springs and door latch and checked operation ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Sugar Land, TX 77478
derrick
Job Details: 03/17/2022
Sold consumer parts
We serviced a
UNKNOWN RANGE
Model UXB1200DYS
Near Katy, TX 77494
martin
Job Details: 03/17/2022
AIG asked me to close out ticket due to Model and Serial numbers on file do not match actual unit Model/Serial
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Humble, TX 77338
ken
Job Details: 03/17/2022
"no ice. replaced ice maker, test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Deer Park, TX 77536
ricky
Job Details: 03/17/2022
found and corrected loose handle
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4ES
Near Deer Park, TX 77536
ricky
Job Details: 03/17/2022
needs cnts; ordrng 1 w10694994 and 1 w10752316
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX535HPS00
Near Montgomery, TX 77356
james
Job Details: 03/17/2022
Checked unit and replaced shorted control board and transformer. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Kemah, TX 77565
alfredo
Job Details: 03/17/2022
Found faulty wash pump order parts ; ordrng 1 W11345228 (Wash pump)
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0AS02
Near Houston, TX 77044
ken
Job Details: 03/17/2022
"control panel not working. replaced control panel and electronic control, retest ok.auth# W122KH0NL2"
We serviced a
KITCHENAID DOUBLE OVEN
Model KODC304ESS
Near Pasadena, TX 77505
ricky
Job Details: 03/17/2022
"found and replaced cracked parts, cust to get unit installed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near La Marque, TX 77568
alfredo
Job Details: 03/17/2022
"Found faulty thermal cut off, replaced parts unit is now working as intended ; used 1 W10900067 (Thermal cut off) from stock"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Atascocita, TX 77346
ken
Job Details: 03/17/2022
"order part listed. part=$214.04, service call=$129.95, labor=$80.00, tax=$34.98, total=$458.96; ordrng 1 W11419171 (electronic control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Humble, TX 77346
ken
Job Details: 03/17/2022
noise when dispensing ice. adjust alignment of ice container arm into yoke. retest ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Humble, TX 77346
ken
Job Details: 03/17/2022
order parts listed; ordrng 1 W11413569 (electronic control) and 1 W11419056 (control panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Houston, TX 77070
donnie
Job Details: 03/17/2022
"Freezer temp -1 degrees refrigerator temp 38 degrees, turned ref temp colder. Cleaned condenser"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fulshear, TX 77441
martin
Job Details: 03/17/2022
"Replaced drain pump, ran diagnostics and no error codes found. NOTE: customer showed me standing water and I noticed it was soapy. Notified customer of the pre rinse use of soap then loading it into DW creating over suds and not allowing for proper draining."
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS1
Near Montgomery, TX 77356
james
Job Details: 03/17/2022
Order parts reschedule with customer3wgt; ordrng 1 W11126268 (harns-pump)
We serviced a
MAYTAG WASHER
Model MHW8200FW
Near Houston, TX 77089
chris
Job Details: 03/17/2022
Found faulty user Interface. Quoted customer 526.84 for repair. Customer to call back if she wants to proceed with repairs
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWP2
Near Montgomery, TX 77356
james
Job Details: 03/17/2022
Order parts reschedule with customer; ordrng 2 WPW10546503 (adjuster)s and 1 W11259785 (track) and 1 W11259786 (track)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77304
james
Job Details: 03/17/2022
Checked unit and adjusted fresh food top door hinge. Unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS
Near Pearland, TX 77584
johnny
Job Details: 03/17/2022
Found broken igniter replaced igniter unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Cypress, TX 77433
donnie
Job Details: 03/17/2022
Unit needs gear case; ordrng 1 W10752283 (Wash plate) and 1 W11423758 (Gearcase) and 1 W11026785 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Conroe, TX 77306
james
Job Details: 03/17/2022
Checked un it and adjusted fresh food door gasket and resealed. Unit checks ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ3
Near Kemah, TX 77565
johnny
Job Details: 03/17/2022
Fan came in damaged reordering part ; ordrng 1 W11409088 (Fan)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Alvin, TX 77511
johnny
Job Details: 03/17/2022
Replaced parts per sp
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Pearland, TX 77584
johnny
Job Details: 03/17/2022
Found restricted orfice replaced offices unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Manvel, TX 77578
chris
Job Details: 03/17/2022
Replaced faulty user Interface. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Conroe, TX 77384
james
Job Details: 03/17/2022
Checked unit and replaced broken lid strike. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Houston, TX 77098
ben
Job Details: 03/17/2022
replaced the drain pump
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Sugar Land, TX 77478
derrick
Job Details: 03/17/2022
Replaced ice door and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near League City, TX 77573
alfredo
Job Details: 03/17/2022
Found faulty control board order parts ; ordrng 1 W11396819 (Control board)